10 Business Support jobs in Australia

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU-Protected (Baseline)
TRAVEL: Yes, 10% of the Time
**Description**
We're building a reputation as the place to be in Defence. Uniquely aligned to our nation's strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.
Northrop Grumman Australia partners with the Royal Australian Air Force to provide through-life support for its fleet of **C-27J Spartan Airlifter** aircraft. The C-27J complements the Australian Defence Force's existing Air Mobility fleet and provides airlift of people, equipment and supplies to support Humanitarian Disaster Relief and crisis response in Australia and nearby regions.
**Your Role** **:**
**As a Business Support Assistant,** **you'll** **be responsible for** **:**
+ Oversee and coordinate all general office support functions for the C-27J program offices located at RAAF Base Amberley and Springfield.
+ Provide comprehensive administrative support, including procurement, travel arrangements, and timesheet management, ensuring smooth day-to-day operations
+ Assist with C-27J Employee Onboarding and uniform requirements
+ Base Maintenance Training support
+ Coordinate and support events
**About You**
**As our Business Support Assistant, you will have:**
+ Administrative support experience
+ Ability to Communicate effectively with all levels within a multi-disciplinary team
+ Ability to manage time and prioritise workload
+ Ability to work autonomously and within a team
**What we Offer**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer and enhanced Reservist Leave
+ Health & Wellbeing program
+ Employee Assistance Program
Defining Possible means something different to each one of us. What's Your Possible?
**Everyone Matters**
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP ), ( and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verification._

This role will have you joining the Home and Community Care Business Support Team based in Parramatta, which is currently experiencing expansion with several key projects about to commence.

As part of a medium sized team, you will provide high-level support and take on varied responsibilities, which may include but not be limited to assisting with invoice receipting, payroll, finance, billing, speaking with clients, system updates, and many more administrative duties. This opportunity is a full-time permanent role where you will be completing administrative tasks, auditing, reviewing large databases, and partnering with our Home and Community Care team to support their efforts.

We are an energetic team working in a fast-paced, complex environment with quickly changing priorities. We are looking for someone reliable and flexible, with a strong work ethic and desire to learn who can have fun while achieving our goals.

Experience and Qualifications:

• Demonstrated experience in a similar support role
• Knowledge of the MS Office suite, including Excel and SharePoint
• Ability to work in a complex environment with changing priorities
• Understanding of finance systems and processes
• High attention to detail
• Effective communication skills, both written and verbal
• Experience with rostering preferred but not required
• Willingness to work and be flexible within a team roster as our team covers 7:00am to 8:00pm weekdays and 7:00am to 7:00pm weekends.

We are bold , imaginative , respectful and compassionate .

Further to this, we offer:

• A varied workload, including BAU, internal projects, and wider organizational initiatives
• Ongoing professional and personal development opportunities
• The chance to deliver significant organizational change and improve outcomes
• The opportunity to work within an organization that has a positive impact on our clients and the communities in which they live

What we offer you

• Maximum allowable salary packaging to pay less tax (additional $18,550 tax-free plus regional benefits)
• A range of shifts to suit your lifestyle
• A commitment to offer opportunities to grow your career
• Discounts and cash backs programs with major retailers
• Wellbeing programs including confidential employee assistance program available to you and your family members

Click here to find out more about our great benefits: Benefits of working at Uniting

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

How to Apply

If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit.

Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

QT Perth and Esplanade Hotel Fremantle  by Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. 
 
About EVT:  
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.  
 
About QT: 
QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.   
 
About the Role 
We are seeking an on-site Assistant Finance & Business Support Manager, to support the day to day activities of the finance team between QT Perth and Esplanade Hotel Fremantle by Rydges . This is a great opportunity for you to properly understand the Hotel business from both a full finance and operational aspect. We believe that the more you understand the business, the better the decisions you will be able to make as a senior member of the team. We are seeking someone who shares a passion for Hotels and aspires to obtain the experience with a view to progress their career later into a Finance & Business Support Manager role.

 Key Responsibilities

•     Manage the Accounts Receivable and Payable function on a day-to-day basis, including supervision of the Accounts Receivable and the Accounts Payable staff
•    Supervise hotel bank reconciliations on a daily basis, ensuring accurate reconciliation of all presented cheques, banking & direct deposits, and coding/posting of miscellaneous debits within the Hotel's bank account
•    Communicate and liase with various departments in the Hotel(s) to ensure accurate and timely reporting of financial information from the properties
•    Manage and/or assist with the regional payroll function on a weekly basis, including;
•    Ensuring appropriate & timely authorization of times entered into the payroll system
•    Analysis and review of the times entered to ensure accuracy and appropriate interpretation by the payroll system of the wages and salaries of each hotel staff member
•    Processing of manual adjustments to weekly payroll as & when required and authorized
•    Maintenance of comprehensive and complete employee files
•    Adhere to all payroll controls, wages and salaries disbursement procedure including compliance with the various award provisions applicable and tax legislation
 
 Skills & Experience

•    Previous Hospitality experience in a similar role
•    Post-secondary degree in accounting. Masters graduates preferred
•    A passion for numbers and reporting
•    Excellent time management and communication skills
•    Experienced in Opera, Sun Accounting, Infor, Power Bi & Emplive

Benefits & Perks   

•    Incredible team member discounts from your first day on-the-job.   
•    50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.   
•    $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.   
•    Awesome winter and summer savings and discounts at Thredbo.   
•    Rapid career growth opportunities through our EVT network.   
•    Local community involvement, volunteering and charitable giving.    
•    Australia and NZ’s largest and most diverse experiences company 
 
Join QT Perth and Esplanade Hotel Fremantle by Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.  
 
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.

**About Us**
IHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
**About the role**
As the **Director of Finance** and Business Support, you'll direct the hotel's financial operations and ensure the security of the hotel's assets. Reporting on the financial state of the hotel, you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting related issues with owners, auditors (internal and external) and regulatory agencies and provide timely financial analysis and reporting for effective decision making. In addition, you'll drive superior financial performance of the hotel and provide business support to key stakeholders of the business.
**Position title: Director of Finance Salary range: $170,000 - $180,000 per annum, not inclusive of superannuation** .
**The first three months will be based on Hayman Island and then the role will be based in the Sydney office, located at InterContinental Sydney, Circular Quay. Travelling once every second month or per quarter to the island, as per the business needs.**
**Your day to day**
In this role, you'll take the lead on managing the hotel's financial operations while supporting a high-performing team to deliver service that exceeds expectations. You'll direct daily financial activity, assign work to maintain optimal staffing, and support team development through coaching, goal setting, and targeted training. You'll work closely with HR where necessary and maintain strong connections with owners, asset managers, regulatory agencies, and key stakeholders.
A critical part of your role will be enhancing financial acumen across the business, hosting regular finance meetings and on-the-job training to build capability. Guest experience remains a core focus, as such you will ensure financial processes like payment options and dispute resolutions support a seamless stay. Leveraging financial analysis, market trends, and ROI evaluations, you'll identify opportunities to maximise returns, manage budgets, and implement strategies to improve cost efficiency and profitability.
You'll also oversee compliance with payroll systems and legislative standards to ensure timely and accurate staff payments. With a strong focus on responsible business practices, you'll maintain robust internal controls, ensure audit readiness, manage contracts, and uphold company policies and government regulations. From financial forecasting to capital project analysis, you'll play a vital role in driving the hotel's long-term success and owner satisfaction.
**What we need from you**
The ideal candidate will hold at least a bachelor's degree or higher qualification in Accounting, Finance, or Commerce, and bring a minimum of 4-8 years of experience leading hotel accounting or audits.
Strong leadership is essential, with the ability to guide and inspire teams while fostering a culture of accountability and continuous improvement. You'll need excellent communication and analytical skills, enabling you to interpret complex financial data, influence stakeholders, and support strategic decision-making. A collaborative mindset and a proactive approach to driving change will position you for success in this dynamic, fast-paced environment.
**What we offer**
World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields. An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia's myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.
Please visit InterContinental Hayman Island's Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ's.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

PRIMARY PURPOSE OF THE ROLE

• To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.
• To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.
   

KEY RESPONSIBILITIES
 

General Administration

• Answer the switchboard in a courteous and professional manner.
• Liaise with patients and their families in a compassionate manner.
• Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
• Responsible for petty cash dispersal and reconciliation.
• Responsible for maintaining the levels of and ordering general office supplies.
• Provides assistance with the quality improvement program.
• Book ambulance transport for patients if required by the clinic.
• Liaise with Doctors in booking patient appointments if required by the clinic.
• Other duties and responsibilities as assigned.

Billing Administration

• To admit and discharge patients within a centralized billing system.
• To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
• To conduct eligibility checks on all new patients with their Private Health Fund.
• Prepare invoices and credit notes in relation to revenue generation.
• Prepare and collate all required supporting documentation required to accompany invoices.
• Undertake banking procedures for all cheque and cash payments.
• Prepare and maintain an accurate record management system of all patient records.
• Prepare and maintain reconciliation records.
• Forward ISIS data to State related Health Commission on a monthly basis.
• Forward HCP data to Private Health Funds on a monthly basis.
• Assisting other clinics entering billing as required.
• Assisting the Operations Manager in billing trouble shooting with clinics.
   

Patient Service:

• Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.
• Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patients and visitors including ordering.
• Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of the clinic.
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
• Manages the ordering of all stock and consumables for the operation of the clinic.
• Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to the Purchasing Officer.
• Maintains Clinical Manager database.
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
• Stamps pathology forms with Doctor’s information and place in billing area.
• Coordinates collection of blood samples by pathology lab, help spin blood before collection.
• Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
• Assist nurses in lining machines if required by the clinic.
• Liaise with Pharmacy in organising patient medication and drugs if required by the clinic.

COMPETENCIES (ATTITUDE, SKILLS, TYPICAL QUALIFICATIONS & EXPERIENCE)
 

Essential:

• 3 years’ experience in a similar role.
• Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
• Understanding of the Quality improvement process and risk management obligations
• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
• Knowledge of Work Health and Safety as it relates to the role within the facility.
• Demonstrated skills in food preparation and presentation.
• Basic office skills, including filing and answering telephone enquiries.
• Completion of a Patient Service Assistant Certificate or equivalent qualification.
• Computer competence in MS Office.
• Excellent Customer Service skills.
• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
• Demonstrated commitment to quality improvement initiatives.
• Team player.
• Work with confidentiality, discretion and maturity.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Medtronic is a market leader, and our expanding portfolio delivers measurable clinical and economic value - and opens doors. With a passion for helping patients and a commercial mindset, you will make a significant difference together with Medtronic!
Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations.
This position is responsible to carry out administrative tasks for the Clinical Research & Medical Science (CRMS) Team in Australia/New-Zealand. Your duties are varied and include prioritizing, communication management (emails and phone calls), event planning/meetings preparations, coordinating travel arrangements, expense submission, gathering data and information for the CRMS Team.
**Responsibilities may include the following and other duties may be assigned:**
+ Providing administrative assistance, such as writing and editing e-mails, drafting memos, taking minutes and preparing communications on the teams' behalf
+ Maintaining comprehensive and accurate records, data including overseeing clinical documentation archiving process
+ Organizing events/meetings, including scheduling, sending reminders, surveys, and organizing catering when necessary
+ Managing the Clinical Director's calendar, including making appointments and prioritizing the most sensitive matters
+ Provides general administrative support including preparing communications and supporting training assignments, team communications, processing expenses and invoices etc.
+ Performs normal office functions such as setting up and maintaining files, office supplies etc.
+ Administers inter-department or inter-unit programs or processes.
+ Responsible for coordinating travel for Medtronic employee and healthcare providers and submitting expenses.
+ Working and collaboration with functions that work with the Clinical team. (e.g.: Finance department, marketing, compliance, HR, Legal etc.)
+ Gathers, compiles and reports on information relevant to supervisor's assignment.
+ Supporting Project Management Office initiatives as required
+ Working with Medtronic systems for compliance, events and budget
+ Any other administrative responsibilities that might be required for the support of the CRMS team
**Required Knowledge and Experience:**
+ Great communication skills, people and service oriented
+ Proficient skills in MS Office and Outlook, TEAMS. Concur, Ariba is an asset
+ In depth Knowledge in Excel, and PowerPoint, Smartsheet tools is an asset
+ High understanding of the importance, responsibility and urgency of the activities involved in.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

**Join our team at Holiday Inn Perth City Centre - where work meets joy!**
At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests-whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.
**Position: Assistant Front Office Manager (fulltime)**
Join us in creating genuinely memorable guest experiences from the moment they arrive. As Assistant Front Office Manager, you will oversee all front office operations including guest services, concierge, business centre, porter, and reservations, while fostering a warm, welcoming atmosphere.
**What you will do:**
+ Lead daily front office operations, manage staffing, and drive team performance through coaching and development.
+ Ensure compliance with all regulations and brand standards, and provide training on SOPs, safety, systems, and service quality.
+ Inspire and engage your team through strong communication and leadership.
+ Handle guest feedback, deliver exceptional service, and ensure a high standard of IHG One Rewards delivery.
+ Support budgeting, labor management, and financial reporting, including night audit oversight.
+ Promote occupancy and revenue growth through upselling and walk-in conversions.
+ Oversee billing compliance, safety protocols, and emergency procedures as Chief Warden when required.
+ Ensure adherence to OH&S and IHG brand standards.
**The ideal candidate will have:**
+ 3+ years of hotel guest service experience, including 2+ years in a supervisory/management role.
+ Degree in Hospitality or Business (preferred).
+ Full, unrestricted Australian working rights (not suitable for student visa holders). Flexibility to work varied shifts including nights, weekends, and holidays.
+ WA Manual Driver's License and Approved Manager certification (required).
+ Strong English communication skills; other languages a plus.
+ Current police clearance (within 6 months).
+ Valid RSA and Food Handling Certificates.
**Why join us?**
At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.
+ Attractive annual salary of up to $78,000 per annum
+ **Employee Perks & Wellbeing** -
+ Paid birthday leave to celebrate your special day.
+ Enhanced Parentalleave options to support your growing family.
+ Proactive Health Days to keep you feeling your best.
+ **Workplace Support** - A friendly and supportive team with managers who provide ongoing training and development.
+ **Career Growth** - Access to our lifelong development program and career milestone celebrations as you grow within IHG.
+ **Hotel Perks**
+ On shift Duty Meal
+ Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
+ Food & Beverage Discounts at IHG Hotels
+ Access to a retail discount platform to make your pay go even further.
+ **Paid Annual & Personal Leave** - We value your time off and ensure you get the rest you deserve.
**Ready to start your journey with us?**
Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Apply now to become part of the IHG family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As part of the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international expertise and local insight, we create warm, sophisticated experiences for guests seeking a richer perspective on the world.
**InterContinental Sanctuary Cove Resort** - Australia's first InterContinental Resort - reflects the elegance of a classic Queensland estate, surrounded by tropical gardens, tranquil lagoon sands, and the vibrant atmosphere of Sanctuary Cove.
Step into a leadership role at one of Australia's most iconic luxury resorts. As **Assistant Manager, Front Office** , you'll be at the heart of our guest experience - inspiring excellence, leading our Front Office team, and ensuring every stay is memorable from the very first welcome to the final farewell.
**About the Role**
In this pivotal leadership position, you'll oversee the day-to-day Front Office operations while supporting the smooth running of the entire resort during times when senior leadership is not present. You'll guide a passionate team, champion our **Inspire Incredible Service Culture** , and ensure our guests experience the genuine warmth and professionalism that define the InterContinental brand.
**Your Day to Day**
+ Provide day-to-day operational leadership across the resort, ensuring seamless service and adherence to IHG brand standards.
+ Coach, mentor, and develop the Front Office team, empowering them to deliver personalised, thoughtful service.
+ Oversee guest arrivals, departures, and daily operations, ensuring every touchpoint exceeds expectations.
+ Lead proactive problem resolution with empathy and professionalism, turning challenges into opportunities for exceptional service.
+ Manage team performance, productivity, and payroll accuracy, ensuring labour efficiencies are maintained.
+ Monitor guest feedback through multiple channels and implement targeted action plans to continuously elevate the guest journey.
+ Ensure the safety, security, and wellbeing of all guests and colleagues, maintaining full compliance with health and safety standards.
+ Support and drive financial and service targets, contributing to the resort's operational success.
+ Foster a culture of engagement, recognition, and brand pride across the Rooms Division team.
**What We're Looking For**
+ Strong communication and interpersonal skills with a natural flair for guest engagement.
+ A motivated leader who thrives under pressure and leads by example.
+ Proven ability to think on your feet and deliver creative, solution-oriented service.
+ Minimum of 3 years' experience in an upscale hotel environment as a supervisor, duty manager or in a related leadership role.
+ Tertiary qualifications in Hotel or Hospitality Management advantageous.
+ Fluent English essential; additional languages highly regarded.
+ Flexibility to work evenings, weekends, and public holidays as required.
+ Full working rights in Australia.
**What We Offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, and grow your career within one of the world's most recognisable hotel brands.
We'll reward your passion and dedication with:
+ **Paid birthday leave**
+ **Hotel and F&B discounts** across IHG's global network
+ **Enhanced parental leave** and proactive health days
+ **Flexible work options** to support your wellbeing
+ **Career development and lifelong learning programs**
+ **IHG Career Milestone celebrations**
+ **Transfer of entitlements** as you grow with IHG
+ **Access to an exclusive retail discounts platform**
At IHG, we're proud of the work we do, the people we work with, and the difference we make. We know you will be too.
Learn more about us: ihg.com/careers ( the resort: sanctuarycove.intercontinental.com
Follow us on Instagram ( and LinkedIn ( quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.