25 Business Transformation jobs in Australia
Senior Director, GenAI and Business Transformation
Melbourne, Victoria
NTT America, Inc.
Posted 10 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT Data is seeking a visionary Senior Director of GenAI and Business Transformation to lead the commercialization, positioning, and client adoption of Generative AI (GenAI) services. This leader will be responsible for driving growth by shaping and evangelizing NTT Data's GenAI offerings, collaborating with the GenAI Centre of Excellence (CoE) in APAC, leveraging proprietary IP, and forging strategic relationships with key technology vendors. The Senior Director will work cross-functionally and across multiple portfolios to enable our clients' GenAI transformation journeys-helping them reimagine their businesses, create new value, and gain competitive advantage through GenAI-powered solutions. Board-level engagement, business acumen, and technology leadership are critical for success in this highly visible and market-facing role.
**What You'll Be Doing**
**GenAI Business Leadership**
+ Define and execute the go-to-market strategy for GenAI-powered services and solutions across target industry sectors.
+ Lead the development and packaging of GenAI offerings, ensuring differentiation based on NTT Data capabilities and IP.
+ Drive revenue growth by identifying and pursuing new business opportunities, expanding existing accounts, and shaping client demand for GenAI transformation.
**Client Transformation & Advisory**
+ Act as a trusted advisor to C-level and board-level executives, guiding them through their GenAI transformation journeys.
+ Work with clients to identify high-impact use cases, build business cases, and deliver GenAI-enabled business outcomes.
+ Lead high-stakes client engagements, workshops, and executive briefings to foster buy-in and strategic partnerships.
**Strategic Ecosystem & CoE Collaboration**
+ Partner with the GenAI CoE (APAC) to leverage latest research, accelerators, and delivery excellence in client engagements.
+ Build and maintain strong alliances with key technology vendors, ensuring access to leading-edge GenAI capabilities and co-innovation opportunities.
+ Collaborate across internal portfolios (Data & AI, Application Solutions, Industry Units, etc.) to deliver end-to-end GenAI solutions.
**Market Development & Thought Leadership**
+ Represent NTT Data in industry forums, conferences, and client events as a GenAI transformation thought leader.
+ Shape market perception and influence industry trends through publications, presentations, and strategic client conversations.
+ Continuously monitor the external GenAI landscape to inform offering development and competitive positioning.
**What Would Make You a Great Fit?**
+ Significantly vast demonstrated experience in a pre-sales/sales and/or solutions practice leadership role preferably gained within a global technology services organization.
+ Significantly vast track-record of implementing and leading a successful, global product innovation strategy while also delivering on short-term financial goals and longer-term operational improvements.
+ Significantly vast demonstrated experience managing and leading a team of technical and non-technical individuals.
+ Significantly vast demonstrated budget management experience.
+ Significantly vast demonstrated business development experience.
+ Significantly vast demonstrated experience implementing strategic and tactical initiatives that support the corporate strategy.
**Knowledge and Attributes:**
+ Fluency in technology-related topics with a natural interest in information services and technology.
+ Significantly vast knowledge of the business and products / solutions.
+ Significantly vast profit and loss management capability.
+ Thought leader and innovator with entrepreneurial mindset.
+ Significantly vast analytical mindset to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations.
+ A high degree of personal maturity and confidence.
+ Significantly vast persuasion and influence capabilities.
+ Able to work with and influence senior business executives.
+ Strategic thinking ability coupled with tactical operational management skills.
+ Significantly vast understanding of technologies in the scope of relevant practice(s).
+ Significantly vast understanding of project delivery methods.
+ Significantly vast understanding of marketing communications in promoting solutions.
+ Significantly vast understanding in solution product development.
+ A change agent who publicly identifies needs changes or directions that need adjustment.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in information technology, computer science or information systems or business or a related field.
+ Relevant technology certification(s).
+ SAFe Agile / Project or Program Management certification(s) are desirable.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT Data is seeking a visionary Senior Director of GenAI and Business Transformation to lead the commercialization, positioning, and client adoption of Generative AI (GenAI) services. This leader will be responsible for driving growth by shaping and evangelizing NTT Data's GenAI offerings, collaborating with the GenAI Centre of Excellence (CoE) in APAC, leveraging proprietary IP, and forging strategic relationships with key technology vendors. The Senior Director will work cross-functionally and across multiple portfolios to enable our clients' GenAI transformation journeys-helping them reimagine their businesses, create new value, and gain competitive advantage through GenAI-powered solutions. Board-level engagement, business acumen, and technology leadership are critical for success in this highly visible and market-facing role.
**What You'll Be Doing**
**GenAI Business Leadership**
+ Define and execute the go-to-market strategy for GenAI-powered services and solutions across target industry sectors.
+ Lead the development and packaging of GenAI offerings, ensuring differentiation based on NTT Data capabilities and IP.
+ Drive revenue growth by identifying and pursuing new business opportunities, expanding existing accounts, and shaping client demand for GenAI transformation.
**Client Transformation & Advisory**
+ Act as a trusted advisor to C-level and board-level executives, guiding them through their GenAI transformation journeys.
+ Work with clients to identify high-impact use cases, build business cases, and deliver GenAI-enabled business outcomes.
+ Lead high-stakes client engagements, workshops, and executive briefings to foster buy-in and strategic partnerships.
**Strategic Ecosystem & CoE Collaboration**
+ Partner with the GenAI CoE (APAC) to leverage latest research, accelerators, and delivery excellence in client engagements.
+ Build and maintain strong alliances with key technology vendors, ensuring access to leading-edge GenAI capabilities and co-innovation opportunities.
+ Collaborate across internal portfolios (Data & AI, Application Solutions, Industry Units, etc.) to deliver end-to-end GenAI solutions.
**Market Development & Thought Leadership**
+ Represent NTT Data in industry forums, conferences, and client events as a GenAI transformation thought leader.
+ Shape market perception and influence industry trends through publications, presentations, and strategic client conversations.
+ Continuously monitor the external GenAI landscape to inform offering development and competitive positioning.
**What Would Make You a Great Fit?**
+ Significantly vast demonstrated experience in a pre-sales/sales and/or solutions practice leadership role preferably gained within a global technology services organization.
+ Significantly vast track-record of implementing and leading a successful, global product innovation strategy while also delivering on short-term financial goals and longer-term operational improvements.
+ Significantly vast demonstrated experience managing and leading a team of technical and non-technical individuals.
+ Significantly vast demonstrated budget management experience.
+ Significantly vast demonstrated business development experience.
+ Significantly vast demonstrated experience implementing strategic and tactical initiatives that support the corporate strategy.
**Knowledge and Attributes:**
+ Fluency in technology-related topics with a natural interest in information services and technology.
+ Significantly vast knowledge of the business and products / solutions.
+ Significantly vast profit and loss management capability.
+ Thought leader and innovator with entrepreneurial mindset.
+ Significantly vast analytical mindset to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations.
+ A high degree of personal maturity and confidence.
+ Significantly vast persuasion and influence capabilities.
+ Able to work with and influence senior business executives.
+ Strategic thinking ability coupled with tactical operational management skills.
+ Significantly vast understanding of technologies in the scope of relevant practice(s).
+ Significantly vast understanding of project delivery methods.
+ Significantly vast understanding of marketing communications in promoting solutions.
+ Significantly vast understanding in solution product development.
+ A change agent who publicly identifies needs changes or directions that need adjustment.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or equivalent in information technology, computer science or information systems or business or a related field.
+ Relevant technology certification(s).
+ SAFe Agile / Project or Program Management certification(s) are desirable.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
0
Senior Program Manager, Change Management, Amazon Flex
Sydney, New South Wales
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are seeking a Senior Program Manager who will be an integral part in driving changes across Amazon's operations and supporting top-down and bottom-up changes across our logistic network. In this role, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.
Key job responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
A day in the life
As a Program Manager on the Flex Change Management team, you will work with initiative owners across Amazon Last Mile teams worldwide, assessing change scope, identifying and engaging key stakeholders, ensuring stakeholders are knowledgeable and prepared up and downstream for launch. You will ensure proper reviews or controls are in place and also provide senior Flex and Last Mile leaders worldwide with early visibility of key initiatives being launched.
Basic Qualifications
- 4+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are seeking a Senior Program Manager who will be an integral part in driving changes across Amazon's operations and supporting top-down and bottom-up changes across our logistic network. In this role, you will be responsible for driving large-scale end-to-end process changes and partnering with multiple internal and external stakeholders to improve performance across multiple operational programs. You will be responsible for briefing senior leaders on portfolio performance across your assigned span of control. You will be responsible for providing expert guidance to operators and managers while managing the successful delivery of projects and goals across multiple organizations.
Key job responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
A day in the life
As a Program Manager on the Flex Change Management team, you will work with initiative owners across Amazon Last Mile teams worldwide, assessing change scope, identifying and engaging key stakeholders, ensuring stakeholders are knowledgeable and prepared up and downstream for launch. You will ensure proper reviews or controls are in place and also provide senior Flex and Last Mile leaders worldwide with early visibility of key initiatives being launched.
Basic Qualifications
- 4+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Management Consultant HOP
Burleigh Heads, Queensland
Mygration Pty Ltd
Posted 18 days ago
Job Viewed
Job Description
Mygration Pty Ltd has been engaged by our client based in Burleigh Heads, QLD, 4220 to recruit a skilled candidate for the following position: Management Consultant HOP for a base wage between $95,000- $120,000 per year, depending on skill level.
br>We are seeking an experienced and dynamic Management Consultant (HOP) to assist our client, a leading player in the aerospace sector, in optimizing their organizational efficiency, streamlining operations, and implementing strategic improvements. The ideal candidate will possess a strong background in business analysis, process redesign, and stakeholder engagement, with a focus on delivering tailored solutions that align with the unique demands of the aerospace industry.
Key responsibilities:
1. Strategic Analysis & Business Optimization
• onduct comprehensive evaluations of business operations, including organizational structures, financial performance, and workflow efficiency, to identify opportunities for growth and improvement. < r>• U ilize data-driven methodologies to assess performance metrics, employee productivity, and process bottlenecks, providing actionable insights for senior leadership. < r>• B nchmark industry best practices and emerging trends to ensure the client maintains a competitive edge in the aerospace sector. < r>
2. Problem Identification & Solution Development
• D agnose root causes of operational inefficiencies, such as communication gaps, resource misallocation, or outdated processes, and develop targeted strategies to address them. < r>• D sign and propose innovative solutions, which may include digital transformation initiatives, restructuring proposals, or cultural change programs tailored to the client’s unique needs.
3. Change Management & Implementation
• L ad the execution of approved recommendations, overseeing the rollout of new systems, workflows, and policies to minimize disruption and maximize adoption. < r>• D velop and deliver training programs, workshops, and support materials to equip employees with the skills needed to thrive in evolving operational environments. < r>• A t as a change agent, fostering a culture of continuous improvement and resilience by addressing resistance and ensuring stakeholder buy-in at all levels. < r>
4. Stakeholder Engagement & Communication
• S rve as a liaison between leadership, departments, and external partners to facilitate transparent communication and collaborative problem-solving. < r>• P epare and present detailed reports, dashboards, and presentations to senior management, highlighting findings, progress, and ROI of implemented solutions. < r>• B ild and maintain strong relationships with key stakeholders, ensuring trust and alignment throughout the consulting engagement. < r>
5. Compliance & Continuous Improvement
• M nitor adherence to revised procedures and industry regulations, providing guidance on corrective actions where deviations occur. < r>• E tablish feedback loops to evaluate the effectiveness of implemented changes and iterate strategies as needed. < r>• S ay abreast of technological advancements, regulatory shifts, and market trends to proactively advise the client on future-ready practices. < r>
Requirements:
• B chelor’s degree or equivalent Qualification.
• E tensive experience in management consulting, organizational development, or operational excellence, preferably within aerospace, defence, or high-tech industries. < r>• E pertise in business process reengineering, change management, and data-driven decision-making. < r>• S rong facilitation skills with a track record of leading workshops, training sessions, and high-stakes presentations. < r>• E ceptional interpersonal skills, with the ability to influence stakeholders and navigate complex organizational dynamics. < r>• P oficiency in tools for workflow analysis (e.g., Lean Six Sigma, SWOT, ERP systems) and visual storytelling (e.g., Power BI, Tableau). < r>• A forward-thinking mindset with a passion for innovation and sustainable transformation. < r>
Why Apply?
This is a unique opportunity to work with a prestigious organization at the cutting edge of aerospace innovation. You will play a pivotal role in shaping their operational future, ensuring they remain competitive and efficient in a rapidly evolving industry.
Application Process:
To express your interest, please submit your resume and a cover letter detailing your relevant experience and approach to organizational consulting.
NOTE: We have been engaged by the client to manage this recruitment process. All applications will be treated with the utmost confidentiality.
br>We are seeking an experienced and dynamic Management Consultant (HOP) to assist our client, a leading player in the aerospace sector, in optimizing their organizational efficiency, streamlining operations, and implementing strategic improvements. The ideal candidate will possess a strong background in business analysis, process redesign, and stakeholder engagement, with a focus on delivering tailored solutions that align with the unique demands of the aerospace industry.
Key responsibilities:
1. Strategic Analysis & Business Optimization
• onduct comprehensive evaluations of business operations, including organizational structures, financial performance, and workflow efficiency, to identify opportunities for growth and improvement. < r>• U ilize data-driven methodologies to assess performance metrics, employee productivity, and process bottlenecks, providing actionable insights for senior leadership. < r>• B nchmark industry best practices and emerging trends to ensure the client maintains a competitive edge in the aerospace sector. < r>
2. Problem Identification & Solution Development
• D agnose root causes of operational inefficiencies, such as communication gaps, resource misallocation, or outdated processes, and develop targeted strategies to address them. < r>• D sign and propose innovative solutions, which may include digital transformation initiatives, restructuring proposals, or cultural change programs tailored to the client’s unique needs.
3. Change Management & Implementation
• L ad the execution of approved recommendations, overseeing the rollout of new systems, workflows, and policies to minimize disruption and maximize adoption. < r>• D velop and deliver training programs, workshops, and support materials to equip employees with the skills needed to thrive in evolving operational environments. < r>• A t as a change agent, fostering a culture of continuous improvement and resilience by addressing resistance and ensuring stakeholder buy-in at all levels. < r>
4. Stakeholder Engagement & Communication
• S rve as a liaison between leadership, departments, and external partners to facilitate transparent communication and collaborative problem-solving. < r>• P epare and present detailed reports, dashboards, and presentations to senior management, highlighting findings, progress, and ROI of implemented solutions. < r>• B ild and maintain strong relationships with key stakeholders, ensuring trust and alignment throughout the consulting engagement. < r>
5. Compliance & Continuous Improvement
• M nitor adherence to revised procedures and industry regulations, providing guidance on corrective actions where deviations occur. < r>• E tablish feedback loops to evaluate the effectiveness of implemented changes and iterate strategies as needed. < r>• S ay abreast of technological advancements, regulatory shifts, and market trends to proactively advise the client on future-ready practices. < r>
Requirements:
• B chelor’s degree or equivalent Qualification.
• E tensive experience in management consulting, organizational development, or operational excellence, preferably within aerospace, defence, or high-tech industries. < r>• E pertise in business process reengineering, change management, and data-driven decision-making. < r>• S rong facilitation skills with a track record of leading workshops, training sessions, and high-stakes presentations. < r>• E ceptional interpersonal skills, with the ability to influence stakeholders and navigate complex organizational dynamics. < r>• P oficiency in tools for workflow analysis (e.g., Lean Six Sigma, SWOT, ERP systems) and visual storytelling (e.g., Power BI, Tableau). < r>• A forward-thinking mindset with a passion for innovation and sustainable transformation. < r>
Why Apply?
This is a unique opportunity to work with a prestigious organization at the cutting edge of aerospace innovation. You will play a pivotal role in shaping their operational future, ensuring they remain competitive and efficient in a rapidly evolving industry.
Application Process:
To express your interest, please submit your resume and a cover letter detailing your relevant experience and approach to organizational consulting.
NOTE: We have been engaged by the client to manage this recruitment process. All applications will be treated with the utmost confidentiality.
This advertiser has chosen not to accept applicants from your region.
2
Business Analyst
3000 Melbourne, Victoria
Minutes to Seconds Pty Ltd
Posted 7 days ago
Job Viewed
Job Description
About the job
At Minutes to Seconds, we match people with great skills with tailor-fitted jobs to achieve well-deserved success. We know how to match people to the right job roles to create that perfect fit. This changes the dynamics of business success and catalyzes the growth of individuals. Our aim is to provide both our candidates and clients with great opportunities and the ideal fit every time.
We have partnered with the best people and the best businesses in Australia in order to achieve success on all fronts. We’re passionate about doing an incredible job for our clients and job seekers. Our success is determined by the success of individuals at the workplace.We would love the opportunity to work with YOU!
Minutes to Seconds is looking for a Business Analyst with extensive knowledge of Data in a Contract role in Melbourne.
RequirementsKey Responsibilities: Business Analysis & Requirements GatheringWork closely with stakeholders to elicit, analyze, and document functional and non-functional requirements.
Translate business needs into clear user stories, process flows, and acceptance criteria.
Facilitate workshops, interviews, and requirement review sessions with cross-functional teams.
Data Analysis & TestingPerform detailed data analysis using SQL, Excel, and BI tools.
Validate large datasets across systems to ensure data integrity, accuracy, and consistency.
Define and execute data test cases for end-to-end data flow validation, including source-to-target mapping.
Collaborate with data engineers and testers to identify and resolve data anomalies.
Domain Expertise – Retail / Supply ChainAnalyze processes related to inventory management, order fulfillment, procurement, POS, logistics, and supply planning.
Understand and document data flows across systems such as ERP, WMS, OMS, or retail merchandising platforms.
Work with SMEs to design enhancements and optimizations in supply chain or retail operations.
Stakeholder Management & CommunicationAct as the liaison between business users, technical teams, and QA teams.
Prepare BRDs, FRDs, wireframes, and dashboard mockups where needed.
Present findings, solutions, and reports to stakeholders in clear business terms.
Required Skills & Qualifications:Bachelor’s degree in Business, Computer Science, Data Science, or related field.
6+ years of experience as a Business Analyst with proven data-related project experience.
Strong SQL skills and hands-on experience validating and reconciling datasets.
Experience with data mapping , data lineage , and ETL validation .
Familiarity with BI/Reporting tools.
Proven experience working in the Retail or Supply Chain domain (mandatory).
Understanding of supply chain workflows: inventory, warehousing, logistics, procurement, etc.
Excellent documentation, problem-solving, and communication skills.
Preferred Skills:Experience with ERP systems.
Understanding of data lakes, data warehouses, and modern data platforms.
Exposure to Agile/Scrum methodologies and tools.
Other relevant certifications.
This advertiser has chosen not to accept applicants from your region.
3
Business Analyst - Master
Sydney, New South Wales
Cognizant
Posted 2 days ago
Job Viewed
Job Description
**Position Summary:**
+ Provide oversight and industry expertise to the transformation program end to end working with client and Cognizant streams of work
+ Has a clear understanding the project charter, goals and broader vision of the project
+ Work very closely with the Business, IT and other vendor teams to successfully drive the project
+ Manage all aspects of the end to end Program life cycle from business and technical standpoint
+ Work closely and drive the other teams like testing team, infrastructure and the overall IT team
+ A strong understanding of Commercial Insurance and strong knowledge and experience specifically on Product and Policy
+ Drive cross dependencies from a business perspectives
+ Should be a strong person to establish control and drive the program in a multi-vendor environment situation
+ Able to track and report metrics to project stakeholder, senior management and executive management
+ Strong interpersonal and articulation skills and should be pro-active in looking ahead for issues & risks
**Mandatory Skills:**
+ Awareness of insurance data flows
+ Strong understanding of AU &/or NZ insurance market
+ Experience in operational and strategic change roles
+ Experience in customer, broker, agent journeys and experience
+ Provide thought leadership and guidance
**Duties and Responsibilities:**
+ Deep and broad understanding of personal Insurance - Insurance value chain, business models, operating models, products, functions etc.
+ Strong knowledge of core insurance processes (across Product, Pricing, Rating, Underwriting, Claims, etc)
+ Experience working across insurance functions / in multi-functional projects, etc.
+ Experience working on large transformation programs
+ Deep understanding of insurance business metrics & KPIs
+ Experience working with insurance technologies which includes policy admin, claim admin systems with experience in leading platforms such as Guidewire and Duck creek
**Salary Range:** >$100,000
**Date of Posting: 08/August/2025**
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
+ Provide oversight and industry expertise to the transformation program end to end working with client and Cognizant streams of work
+ Has a clear understanding the project charter, goals and broader vision of the project
+ Work very closely with the Business, IT and other vendor teams to successfully drive the project
+ Manage all aspects of the end to end Program life cycle from business and technical standpoint
+ Work closely and drive the other teams like testing team, infrastructure and the overall IT team
+ A strong understanding of Commercial Insurance and strong knowledge and experience specifically on Product and Policy
+ Drive cross dependencies from a business perspectives
+ Should be a strong person to establish control and drive the program in a multi-vendor environment situation
+ Able to track and report metrics to project stakeholder, senior management and executive management
+ Strong interpersonal and articulation skills and should be pro-active in looking ahead for issues & risks
**Mandatory Skills:**
+ Awareness of insurance data flows
+ Strong understanding of AU &/or NZ insurance market
+ Experience in operational and strategic change roles
+ Experience in customer, broker, agent journeys and experience
+ Provide thought leadership and guidance
**Duties and Responsibilities:**
+ Deep and broad understanding of personal Insurance - Insurance value chain, business models, operating models, products, functions etc.
+ Strong knowledge of core insurance processes (across Product, Pricing, Rating, Underwriting, Claims, etc)
+ Experience working across insurance functions / in multi-functional projects, etc.
+ Experience working on large transformation programs
+ Deep understanding of insurance business metrics & KPIs
+ Experience working with insurance technologies which includes policy admin, claim admin systems with experience in leading platforms such as Guidewire and Duck creek
**Salary Range:** >$100,000
**Date of Posting: 08/August/2025**
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
4
Business Analyst - Payments
Sydney, New South Wales
Cognizant
Posted 4 days ago
Job Viewed
Job Description
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
**Job Summary:**
We are seeking a highly skilled and experienced Payments Business Analyst to join our dynamic team. The ideal candidate will have deep domain expertise in banking payments and a strong understanding of payment systems, standards, and methodologies. You will play a key role in gathering and analyzing requirements, interacting with clients, and supporting the development and testing teams throughout the software development lifecycle.
**Key Responsibilities:**
+ Conduct requirement analysis and engage in client interactions to gather business needs.
+ Prepare and maintain BRD (Business Requirement Document), FRD (Functional Requirement Document), and SRS (Software Requirement Specification).
+ Collaborate with QA teams to ensure test cases are mapped to requirements and support UAT activities.
+ Provide expertise in ISO XML20022 messaging standards and ensure compliance across payment systems.
+ Work on various payment domains including Cross-border payments, RTGS/ACH, SWIFT payments, and Domestic payments.
+ Demonstrate strong knowledge of banking payments, fund transfers, clearing systems, and clearing houses.
+ Participate in and support Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews.
+ Contribute to product strategy, product management, and roadmap design.
+ Apply understanding of SDLC methodologies including Agile and Waterfall models.
+ Provide insights into retail and corporate banking products, day-to-day banking transactions, and payment operations.
**Required Skills & Experience:**
+ Proven experience as a Business Analyst in the Payments domain.
+ Strong knowledge of ISO XML20022 and SWIFT messaging standards.
+ Hands-on experience with RTGS, ACH, SWIFT, and domestic payment systems.
+ Familiarity with banking operations, clearing systems, and fund transfer mechanisms.
+ Proficiency in requirement documentation and stakeholder communication.
+ Experience in Agile and Waterfall methodologies with practical exposure to Agile practices.
+ Ability to design and manage product strategy and roadmaps.
+ Excellent analytical, problem-solving, and communication skills.
You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:
+ You can pursue innovative career tracks and opportunities here
+ You can enhance your professional development through education and dedicated training
+ We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.
Please get in touch with our Cognizant team today to apply and register your interest in this full-time position. We're looking forward to meeting you.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
**Job Summary:**
We are seeking a highly skilled and experienced Payments Business Analyst to join our dynamic team. The ideal candidate will have deep domain expertise in banking payments and a strong understanding of payment systems, standards, and methodologies. You will play a key role in gathering and analyzing requirements, interacting with clients, and supporting the development and testing teams throughout the software development lifecycle.
**Key Responsibilities:**
+ Conduct requirement analysis and engage in client interactions to gather business needs.
+ Prepare and maintain BRD (Business Requirement Document), FRD (Functional Requirement Document), and SRS (Software Requirement Specification).
+ Collaborate with QA teams to ensure test cases are mapped to requirements and support UAT activities.
+ Provide expertise in ISO XML20022 messaging standards and ensure compliance across payment systems.
+ Work on various payment domains including Cross-border payments, RTGS/ACH, SWIFT payments, and Domestic payments.
+ Demonstrate strong knowledge of banking payments, fund transfers, clearing systems, and clearing houses.
+ Participate in and support Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews.
+ Contribute to product strategy, product management, and roadmap design.
+ Apply understanding of SDLC methodologies including Agile and Waterfall models.
+ Provide insights into retail and corporate banking products, day-to-day banking transactions, and payment operations.
**Required Skills & Experience:**
+ Proven experience as a Business Analyst in the Payments domain.
+ Strong knowledge of ISO XML20022 and SWIFT messaging standards.
+ Hands-on experience with RTGS, ACH, SWIFT, and domestic payment systems.
+ Familiarity with banking operations, clearing systems, and fund transfer mechanisms.
+ Proficiency in requirement documentation and stakeholder communication.
+ Experience in Agile and Waterfall methodologies with practical exposure to Agile practices.
+ Ability to design and manage product strategy and roadmaps.
+ Excellent analytical, problem-solving, and communication skills.
You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:
+ You can pursue innovative career tracks and opportunities here
+ You can enhance your professional development through education and dedicated training
+ We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.
Please get in touch with our Cognizant team today to apply and register your interest in this full-time position. We're looking forward to meeting you.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
5
Technical Business Analyst
Melbourne, Victoria
Conduent
Posted 10 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**About Conduent Victoria Ticketing System (CVTS)**
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions - creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**The role**
We are seeking an experienced and driven Technical Business Analyst to join our Ticketing Operations team in Melbourne. This newly created role will support the implementation of Victoria's next-generation myki ticketing system, contributing to one of the most significant public transport transformations in the state.
This is a unique opportunity for a seasoned professional who thrives in dynamic environments, embraces change, and is passionate about delivering innovative, technology-driven solutions.
**Key responsibilities**
Reporting to the Head of Operations Technology and working closely with functional leaders and delivery partners, you will:
+ Conduct technical analysis of business and technology processes to define and document current and future states.
+ Collaborate with internal teams, third-party vendors, and stakeholders to develop and maintain system documentation.
+ Facilitate and contribute to technical workshops to support transition planning and identify improvement opportunities.
+ Analyse transition activities to ensure a smooth migration from legacy systems to the new ABT (Account-Based Ticketing) solution.
+ Translate complex technical requirements into practical, actionable outcomes.
+ Provide insights through data analysis to support informed decision-making and program effectiveness.
+ Influence and negotiate with stakeholders to align on priorities and deliverables.
**About you**
To be successful in this role, you will bring:
+ A bachelor's degree in business, technology, or a related discipline (MBA desirable but not essential).
+ Solid experience as a Technical Business Analyst, Systems Analyst, or consulting/project delivery role.
+ Demonstrated experience in complex government or technical projects.
+ Proven ability to support technical and business teams through system transitions and operational change.
+ Strong analytical and problem-solving skills, with a structured and innovative approach.
+ Excellent stakeholder engagement and communication skills.
+ Broad technical knowledge, including Azure Cloud, Microsoft enterprise tools, and Dynamics 365.
+ Proficiency in Microsoft Office applications including Word, Excel, Visio, Project, PowerPoint, and Outlook.
+ Experience in creating technical documentation, reports, briefing notes, and process workflows.
**Key Competencies**
+ Adaptability and resilience in fast-paced environments
+ Strong interpersonal and communication skills
+ Collaborative mindset with cross-functional teamwork experience
+ High attention to detail and a proactive, forward-thinking approach
**Why Join Us?**
At CVTS, you'll be part of a forward-thinking team delivering critical infrastructure that impacts millions of Victorians. This role offers the opportunity to work on a high-profile, transformative project with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
**About Conduent Victoria Ticketing System (CVTS)**
Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions - creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**The role**
We are seeking an experienced and driven Technical Business Analyst to join our Ticketing Operations team in Melbourne. This newly created role will support the implementation of Victoria's next-generation myki ticketing system, contributing to one of the most significant public transport transformations in the state.
This is a unique opportunity for a seasoned professional who thrives in dynamic environments, embraces change, and is passionate about delivering innovative, technology-driven solutions.
**Key responsibilities**
Reporting to the Head of Operations Technology and working closely with functional leaders and delivery partners, you will:
+ Conduct technical analysis of business and technology processes to define and document current and future states.
+ Collaborate with internal teams, third-party vendors, and stakeholders to develop and maintain system documentation.
+ Facilitate and contribute to technical workshops to support transition planning and identify improvement opportunities.
+ Analyse transition activities to ensure a smooth migration from legacy systems to the new ABT (Account-Based Ticketing) solution.
+ Translate complex technical requirements into practical, actionable outcomes.
+ Provide insights through data analysis to support informed decision-making and program effectiveness.
+ Influence and negotiate with stakeholders to align on priorities and deliverables.
**About you**
To be successful in this role, you will bring:
+ A bachelor's degree in business, technology, or a related discipline (MBA desirable but not essential).
+ Solid experience as a Technical Business Analyst, Systems Analyst, or consulting/project delivery role.
+ Demonstrated experience in complex government or technical projects.
+ Proven ability to support technical and business teams through system transitions and operational change.
+ Strong analytical and problem-solving skills, with a structured and innovative approach.
+ Excellent stakeholder engagement and communication skills.
+ Broad technical knowledge, including Azure Cloud, Microsoft enterprise tools, and Dynamics 365.
+ Proficiency in Microsoft Office applications including Word, Excel, Visio, Project, PowerPoint, and Outlook.
+ Experience in creating technical documentation, reports, briefing notes, and process workflows.
**Key Competencies**
+ Adaptability and resilience in fast-paced environments
+ Strong interpersonal and communication skills
+ Collaborative mindset with cross-functional teamwork experience
+ High attention to detail and a proactive, forward-thinking approach
**Why Join Us?**
At CVTS, you'll be part of a forward-thinking team delivering critical infrastructure that impacts millions of Victorians. This role offers the opportunity to work on a high-profile, transformative project with long-term benefits for the community.
If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
This advertiser has chosen not to accept applicants from your region.
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6
Senior Business Analyst
Melbourne, Victoria
Concentrix
Posted 10 days ago
Job Viewed
Job Description
Job Title:
Senior Business Analyst
Job Description
We're looking for a Senior Business Analyst with the insight, initiative, and influence to help shape tomorrow's digital landscape. At Concentrix Catalyst, you'll join a high-performing strategy and technology advisory team delivering future-ready solutions for leading local and global organisations.
This is not your average BA gig. We're looking for someone who sees the story behind the data, the opportunity behind the process, and the strategy behind the solution.
**What you'll do**
+ Lead discovery and definition engagements across a diverse set of clients and industries
+ Turn ambiguity into clarity through structured problem solving, process mapping, and customer insight generation
+ Partner with Technology and AI specialists to make complex technologies digestible and business-relevant
+ Collaborate with designers, technologists, and strategy consultants to deliver integrated customer and product strategies
+ Define business requirements, user stories, and product roadmaps across large-scale transformation programs
+ ?Communicate findings and recommendations with clarity to stakeholders from frontline to C-suite
+ Play a key role in proposal development, pre-sales, and client engagement strategies
**What we're looking for**
+ Deep experience in consulting, strategy, digital transformation or product delivery
+ Proven success in breaking down complex, messy problems into compelling strategic opportunities
+ Expertise in creating process flows, service blueprints, and operating models
+ Strong grasp of AI, data engineering, and digital technology trends with the ability to translate and de-mystify these to business stakeholders
+ Natural communicator and facilitator, with experience influencing senior stakeholders
+ Agile mindset and experience, whether through formal certification or practical delivery
+ What you'll bring
+ 5+ years' experience as a Business Analyst, Strategy Consultant, Product Manager, or similar role in a technology-driven environment
+ Demonstrated experience working in complex transformation programs, preferably in or alongside consulting, digital agencies, or product-led organisations
+ Strong capability in process mapping, operating model development, and business case creation
+ Deep familiarity with Agile delivery methodologies (Scrum, SAFe, etc.) and the ability to lead or support Agile ceremonies
+ Exposure to data-driven decision-making, AI/ML concepts, and digital platform architecture
+ Bachelor's degree in Business, Technology, Design, Economics, or related field (Postgraduate qualifications desirable)
+ Strong stakeholder engagement experience, including influencing C-level and non-technical audiences
+ ?Certifications such as CBAP, PMI-PBA, Agile BA, or Product Owner are a bonus but not essential
**Who We Are**
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centred design, powerful data and strong tech to accelerate CX transformation at scale.
We have four offices in the ASEAN region consisting of just over 300 talented, fun and engaged people.
For more information, visit catalyst.concentrix.com or connect with us on LinkedIn.
_We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status._
**What Happens Next?**
Once we've received your application, we'll give it as much attention as it deserves and you'll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you'll cruise through our recruitment process.
To all recruitment agencies
Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.
Location:
AUS Melbourne - 276 Flinders Street Level 7
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Senior Business Analyst
Job Description
We're looking for a Senior Business Analyst with the insight, initiative, and influence to help shape tomorrow's digital landscape. At Concentrix Catalyst, you'll join a high-performing strategy and technology advisory team delivering future-ready solutions for leading local and global organisations.
This is not your average BA gig. We're looking for someone who sees the story behind the data, the opportunity behind the process, and the strategy behind the solution.
**What you'll do**
+ Lead discovery and definition engagements across a diverse set of clients and industries
+ Turn ambiguity into clarity through structured problem solving, process mapping, and customer insight generation
+ Partner with Technology and AI specialists to make complex technologies digestible and business-relevant
+ Collaborate with designers, technologists, and strategy consultants to deliver integrated customer and product strategies
+ Define business requirements, user stories, and product roadmaps across large-scale transformation programs
+ ?Communicate findings and recommendations with clarity to stakeholders from frontline to C-suite
+ Play a key role in proposal development, pre-sales, and client engagement strategies
**What we're looking for**
+ Deep experience in consulting, strategy, digital transformation or product delivery
+ Proven success in breaking down complex, messy problems into compelling strategic opportunities
+ Expertise in creating process flows, service blueprints, and operating models
+ Strong grasp of AI, data engineering, and digital technology trends with the ability to translate and de-mystify these to business stakeholders
+ Natural communicator and facilitator, with experience influencing senior stakeholders
+ Agile mindset and experience, whether through formal certification or practical delivery
+ What you'll bring
+ 5+ years' experience as a Business Analyst, Strategy Consultant, Product Manager, or similar role in a technology-driven environment
+ Demonstrated experience working in complex transformation programs, preferably in or alongside consulting, digital agencies, or product-led organisations
+ Strong capability in process mapping, operating model development, and business case creation
+ Deep familiarity with Agile delivery methodologies (Scrum, SAFe, etc.) and the ability to lead or support Agile ceremonies
+ Exposure to data-driven decision-making, AI/ML concepts, and digital platform architecture
+ Bachelor's degree in Business, Technology, Design, Economics, or related field (Postgraduate qualifications desirable)
+ Strong stakeholder engagement experience, including influencing C-level and non-technical audiences
+ ?Certifications such as CBAP, PMI-PBA, Agile BA, or Product Owner are a bonus but not essential
**Who We Are**
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centred design, powerful data and strong tech to accelerate CX transformation at scale.
We have four offices in the ASEAN region consisting of just over 300 talented, fun and engaged people.
For more information, visit catalyst.concentrix.com or connect with us on LinkedIn.
_We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status._
**What Happens Next?**
Once we've received your application, we'll give it as much attention as it deserves and you'll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you'll cruise through our recruitment process.
To all recruitment agencies
Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.
Location:
AUS Melbourne - 276 Flinders Street Level 7
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
7
Senior Business Analyst
Sydney, New South Wales
Concentrix
Posted 10 days ago
Job Viewed
Job Description
Job Title:
Senior Business Analyst
Job Description
We're looking for a Senior Business Analyst with the insight, initiative, and influence to help shape tomorrow's digital landscape. At Concentrix Catalyst, you'll join a high-performing strategy and technology advisory team delivering future-ready solutions for leading local and global organisations.
This is not your average BA gig. We're looking for someone who sees the story behind the data, the opportunity behind the process, and the strategy behind the solution.
**What you'll do**
+ Lead discovery and definition engagements across a diverse set of clients and industries
+ Turn ambiguity into clarity through structured problem solving, process mapping, and customer insight generation
+ Partner with Technology and AI specialists to make complex technologies digestible and business-relevant
+ Collaborate with designers, technologists, and strategy consultants to deliver integrated customer and product strategies
+ Define business requirements, user stories, and product roadmaps across large-scale transformation programs
+ ?Communicate findings and recommendations with clarity to stakeholders from frontline to C-suite
+ Play a key role in proposal development, pre-sales, and client engagement strategies
**What we're looking for**
+ Deep experience in consulting, strategy, digital transformation or product delivery
+ Proven success in breaking down complex, messy problems into compelling strategic opportunities
+ Expertise in creating process flows, service blueprints, and operating models
+ Strong grasp of AI, data engineering, and digital technology trends with the ability to translate and de-mystify these to business stakeholders
+ Natural communicator and facilitator, with experience influencing senior stakeholders
+ Agile mindset and experience, whether through formal certification or practical delivery
+ What you'll bring
+ 5+ years' experience as a Business Analyst, Strategy Consultant, Product Manager, or similar role in a technology-driven environment
+ Demonstrated experience working in complex transformation programs, preferably in or alongside consulting, digital agencies, or product-led organisations
+ Strong capability in process mapping, operating model development, and business case creation
+ Deep familiarity with Agile delivery methodologies (Scrum, SAFe, etc.) and the ability to lead or support Agile ceremonies
+ Exposure to data-driven decision-making, AI/ML concepts, and digital platform architecture
+ Bachelor's degree in Business, Technology, Design, Economics, or related field (Postgraduate qualifications desirable)
+ Strong stakeholder engagement experience, including influencing C-level and non-technical audiences
+ ?Certifications such as CBAP, PMI-PBA, Agile BA, or Product Owner are a bonus but not essential
**Who We Are**
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centred design, powerful data and strong tech to accelerate CX transformation at scale.
We have four offices in the ASEAN region consisting of just over 300 talented, fun and engaged people.
For more information, visit catalyst.concentrix.com or connect with us on LinkedIn.
_We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status._
**What Happens Next?**
Once we've received your application, we'll give it as much attention as it deserves and you'll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you'll cruise through our recruitment process.
To all recruitment agencies
Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.
Location:
AUS Melbourne - 276 Flinders Street Level 7
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Senior Business Analyst
Job Description
We're looking for a Senior Business Analyst with the insight, initiative, and influence to help shape tomorrow's digital landscape. At Concentrix Catalyst, you'll join a high-performing strategy and technology advisory team delivering future-ready solutions for leading local and global organisations.
This is not your average BA gig. We're looking for someone who sees the story behind the data, the opportunity behind the process, and the strategy behind the solution.
**What you'll do**
+ Lead discovery and definition engagements across a diverse set of clients and industries
+ Turn ambiguity into clarity through structured problem solving, process mapping, and customer insight generation
+ Partner with Technology and AI specialists to make complex technologies digestible and business-relevant
+ Collaborate with designers, technologists, and strategy consultants to deliver integrated customer and product strategies
+ Define business requirements, user stories, and product roadmaps across large-scale transformation programs
+ ?Communicate findings and recommendations with clarity to stakeholders from frontline to C-suite
+ Play a key role in proposal development, pre-sales, and client engagement strategies
**What we're looking for**
+ Deep experience in consulting, strategy, digital transformation or product delivery
+ Proven success in breaking down complex, messy problems into compelling strategic opportunities
+ Expertise in creating process flows, service blueprints, and operating models
+ Strong grasp of AI, data engineering, and digital technology trends with the ability to translate and de-mystify these to business stakeholders
+ Natural communicator and facilitator, with experience influencing senior stakeholders
+ Agile mindset and experience, whether through formal certification or practical delivery
+ What you'll bring
+ 5+ years' experience as a Business Analyst, Strategy Consultant, Product Manager, or similar role in a technology-driven environment
+ Demonstrated experience working in complex transformation programs, preferably in or alongside consulting, digital agencies, or product-led organisations
+ Strong capability in process mapping, operating model development, and business case creation
+ Deep familiarity with Agile delivery methodologies (Scrum, SAFe, etc.) and the ability to lead or support Agile ceremonies
+ Exposure to data-driven decision-making, AI/ML concepts, and digital platform architecture
+ Bachelor's degree in Business, Technology, Design, Economics, or related field (Postgraduate qualifications desirable)
+ Strong stakeholder engagement experience, including influencing C-level and non-technical audiences
+ ?Certifications such as CBAP, PMI-PBA, Agile BA, or Product Owner are a bonus but not essential
**Who We Are**
Concentrix Catalyst is the experience design and engineering team of Concentrix, a leading global solutions company that reimagines everything CX through strategy, talent and technology. We combine human-centred design, powerful data and strong tech to accelerate CX transformation at scale.
We have four offices in the ASEAN region consisting of just over 300 talented, fun and engaged people.
For more information, visit catalyst.concentrix.com or connect with us on LinkedIn.
_We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status._
**What Happens Next?**
Once we've received your application, we'll give it as much attention as it deserves and you'll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you'll cruise through our recruitment process.
To all recruitment agencies
Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.
Location:
AUS Melbourne - 276 Flinders Street Level 7
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
8
ICT Business Analyst
Geelong, Victoria
Global Vision Recruitment
Posted 2 days ago
Job Viewed
Job Description
Global Vision Recruitment on behalf of Infiglobe Solutions Pty Ltd
br>Position: ICT Business Analyst
Salary: $75,000-$95,000 per annum plus 12% superannuation
Hours: 38
Mode: Full-time
Location: Suite 1/200 Malop St, Geelong VIC 3220
Experience required: Minimum 3 years of relevant experience
About Us
InfiGlobe Solutions is a forward-thinking IT consulting and digital transformation firm. We partner with clients across Australia to deliver customised technology solutions that streamline operations, enhance user experience, and future-proof businesses. As our client base continues to grow, we are looking for an experienced ICT Business Analyst to join our dynamic team.
About the Role
As an ICT Business Analyst at InfiGlobe Solutions, you will be at the centre of our client solution lifecycle—translating complex business problems into actionable system designs and helping drive the successful delivery of tailored IT solutions. You will be responsible for understanding client workflows, identifying bottlenecks, recommending system improvements, and supporting delivery through specification development, testing, and stakeholder communication. < r>
Key Responsibilities:
• Collaborate with users to formulate and document business requirements for system and software solutions. < r>• nvestigate, analyze, and evaluate existing business processes and workflows to identify inefficiencies and recommend improvements in business practices and system behavior. < r>• D velop project plans using solid project‑management methodologies, estimating cost, time, and resources required.
• P oduce user and training documentation, and deliver formal training sessions as needed. < r>• C eate functional specifications and modeling artifacts (e.g., data/process modeling) to guide system design and software development. < r>• A t as a central reference point, providing guidance in system-related decision-making. < r>• W rk closely with programming teams to drive improvements in website, application, and system functionality. < r>
Qualification:
• T rtiary qualification in Information Technology, Computer Science, Business Information Systems, or related field < r>
Other Requirements:
• M nimum of 3 years experience relavant to the role < r>• D monstrated experience in business analysis, requirements gathering, and process optimization. < r>• P oficiency in project management tools and methodologies. < r>• S illed in producing clear technical documentation, specifications, user manuals, and training materials. < r>• S rong communication and stakeholder engagement skills—able to bridge business and technical teams effectively.
br>Position: ICT Business Analyst
Salary: $75,000-$95,000 per annum plus 12% superannuation
Hours: 38
Mode: Full-time
Location: Suite 1/200 Malop St, Geelong VIC 3220
Experience required: Minimum 3 years of relevant experience
About Us
InfiGlobe Solutions is a forward-thinking IT consulting and digital transformation firm. We partner with clients across Australia to deliver customised technology solutions that streamline operations, enhance user experience, and future-proof businesses. As our client base continues to grow, we are looking for an experienced ICT Business Analyst to join our dynamic team.
About the Role
As an ICT Business Analyst at InfiGlobe Solutions, you will be at the centre of our client solution lifecycle—translating complex business problems into actionable system designs and helping drive the successful delivery of tailored IT solutions. You will be responsible for understanding client workflows, identifying bottlenecks, recommending system improvements, and supporting delivery through specification development, testing, and stakeholder communication. < r>
Key Responsibilities:
• Collaborate with users to formulate and document business requirements for system and software solutions. < r>• nvestigate, analyze, and evaluate existing business processes and workflows to identify inefficiencies and recommend improvements in business practices and system behavior. < r>• D velop project plans using solid project‑management methodologies, estimating cost, time, and resources required.
• P oduce user and training documentation, and deliver formal training sessions as needed. < r>• C eate functional specifications and modeling artifacts (e.g., data/process modeling) to guide system design and software development. < r>• A t as a central reference point, providing guidance in system-related decision-making. < r>• W rk closely with programming teams to drive improvements in website, application, and system functionality. < r>
Qualification:
• T rtiary qualification in Information Technology, Computer Science, Business Information Systems, or related field < r>
Other Requirements:
• M nimum of 3 years experience relavant to the role < r>• D monstrated experience in business analysis, requirements gathering, and process optimization. < r>• P oficiency in project management tools and methodologies. < r>• S illed in producing clear technical documentation, specifications, user manuals, and training materials. < r>• S rong communication and stakeholder engagement skills—able to bridge business and technical teams effectively.
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