47 C C jobs in Australia
C / c++ software developer - group
Posted 2 days ago
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Job Description
Overview
Susquehanna International Group is seeking a Software Engineer to join our Options Trading desk. In this role, you will primarily work on our market making strategies used by the Options trading desk. S usquehanna technologists are at the heart of where cutting-edge technology meets the fast-paced world of trading. Our growing teams build some of the most powerful trading systems in the financial industry and solve complex problems in a constantly changing environment.
From large-scale computations, real-time systems, high-performance computing to petabytes of data, we integrate sophisticated coding techniques with innovative engineering ideas. We de sig n and optimize systems that can process massive amounts of data while ensuring high performance and stability. Collaborating with traders and quantitative researchers, our systems engineers, network architects, technical analysts, and software developers create competitive edge through best-in-class technical solutions.
What you can expect from us:
- Real Impact: By integrating sophisticated coding techniques with innovative engineering ideas, we de sig n and optimize systems that can process massive amounts of data while ensuring high performance and stability. You'll see how your contributions towards developing and supporting leading-edge hardware and software technologies make a firm-wide impact that makes us all smarter, faster, and better
- Collaboration: You will partner closely with our Trading, Quantitative Researchers, Infrastructure, and Strategy Developer Teams to develop and manage scalable and highly performant systems to support trading in the region
- Growth: We're looking for people who are naturally curious, relentless problem solvers, and have the desire to continuously innovate, learn, and grow
- Benefits: S usquehanna offers a wide array of competitive employee perks & benefits.
- C++ development skills with extensive knowledge of de sig n, profiling, OOP, multi-threading, and performance focused on back-end development
- Experience in quoting systems and market making strategies would be beneficial
- Knowledge of financial markets and derivatives products
- Willingness to work in C# and adapt to different programming languages as needed
- Strong verbal communication skills and the ability to deal effectively with both technical and non-technical teams.
- Experience in Python on Windows or Linux would be beneficial but not essential
- Minimum of a Bachelor's degree in Computer Science , Engineering, Mathematics, or a related discipline
Software developer c++
Posted today
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Our client is a global software organisation with an office in Melbourne. Due to an exciting new project, they are seeking multiple Senior Software Engineers.
- 6 month contract, potential to extend
- Rates fully negotiable depending on experience
- South Melbourne location plus hybrid work-from-home
The Senior Software Engineer (Developer) is responsible for developing, enhancing, and supporting software and algorithms for multiple target tracking and detection systems. Responsibilities will include:
- Design, develop, and unit test applications in accordance with established standards
- Develop, enhance and maintain algorithms related to target tracking and detection systems
- Participate in peer-reviews of solution designs and related code.
- Package and support deployment of releases.
- Analyse and resolve technical and application problems
- Guide team development efforts towards successful project delivery.
- Provide technical leadership to teammates through delivery of quality solutions to technical problems
- Maintain high standards of software quality within the team by establishing good practices and habits
- Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
- Several years of enterprise software design and development with a focus on C++ and C#
- Relevant tertiary qualifications (Computer science, Engineering, Mathematics), or post graduate qualifications in mathematics
- Development of real-time software applications, and skills in multithreading in C++
- Solid capabilities with algorithm development
- Knowledge of radar signal processing would be advantageous
- Ability to work autonomously on complex technical problems
- Have a strong mathematics background
- Practical experience with multi-target tracking systems would be advantageous
- Experience with agile development methodologies including Kanban and Scrum
- Good communication skills
Sr Application Developer (Java with C++/C#) - Vice President
Posted 3 days ago
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Job Description
An opportunity to work for an Australian leading warrants trading business and build your career within a global organisation. Contribute to development of Equities warrants market making application stack. Work with the local and global warrants market making team in Pune and Frankfurt. Actively engage in all aspects of SDLC including close collaboration with the business, gathering functional and non-functional requirements, designing solutions, code reviews, testing and deploying applications in accordance with Citi's policies.
**RESPONSIBILITIES:**
+ Development of the Warrants market making application stack, design solutions, coordinate delivery, investigate production incidents, participate in L2/L3 support activities
+ Develop technical solutions to meet business requirements taking into account recommended technologies, non-functional requirements, internal policies and procedures
+ Participate in all elements of SDLC from gathering business requirements, analysis, code reviews, testing, deploying applications
+ Understand and help shaping Citi's global Warrants platform
+ Establish and maintain strong working relationships with peers and other local and global technology team members
+ Establish and maintain strong working relationships with the local business
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
+ Comply with the ethical standards contained in the Code of Conduct
**KEY COMPETENCIES**
+ Experience of implementing complex projects involving multiple stakeholders and taking them from initial concept through to final delivery and post implementation support
+ In-depth knowledge of FIX protocol and proven experience in front-office systems
+ Understanding of Market Making concepts & Electronic/Algo Trading is preferrable
+ Experience working in regulatory environments
+ Good foundation in equity derivatives, and understanding of greeks & risk calculations is preferable.
+ Understanding of high volume trading systems and technical challenges of their design and operation
+ Experience in Java, C++ & C#
+ Strong knowledge of relational databases and scripting languages
+ Knowledge of third party Market Data provider platforms (eg, Reuters) highly desirable
+ Experience with working effectively with remote teams across different timezones
+ Understanding of guiding principles of robust high throughput/low latency architecture
**QUALIFICATIONS**
+ 5+ years of relevant experience
+ Experience in systems analysis and programming of software applications
+ Experience in managing and implementing successful projects
+ Ability to work under pressure and manage deadlines
+ Ability to adjust priorities quickly as circumstances dictate
+ Ability to work with minimal supervision on multiple concurrent projects
+ Consistently demonstrates clear and concise written and verbal communication
+ Candidate should have full working rights in Australia
**EDUCATION:**
+ Bachelor's degree/University degree
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**Job Family Group:**
Technology
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**Job Family:**
Applications Development
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Senior I&C Engineer
Posted 7 days ago
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Job Description
+ **Relocation Authorized: None**
+ **Telework Type: Part-Time Telework**
+ **Work Location: Brisbane, QLD**
# Project Overview:
Bechtel Mining and Metals offers engineering, procurement, and construction services for customers in the mining sector across multiple commodities including Iron Ore, Bauxite, Alumina, Aluminium, Copper, Gold, Coal, Lithium and Rare Earths markets.
The M&M global business unit also has offices in Brisbane, Perth and Adelaide in Australia along with execution units in the United States, Peru, Kingdom of Saudi Arabia, India and other project locations around the world.
# Job Summary:
As Senior Instrumentation and Control Systems Engineer, you will conduct field investigations and client interviews to determine work scope and cost estimates for a project's control systems aspects.
You will lead design, development, modification, and evaluation of control systems components and processes.
Your recommendations will resolve technical issues and ensure unique and complex requirements of a project's control systems aspects are met.
_This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership_
# Major Responsibilities:
+ Plans and conducts independent on Control Systems work requiring judgment in the evaluation, selection, application, and adaptation of on Control Systems engineering techniques, procedures and criteria on a medium size project or assignment in support of a global business unit
+ Leads the design, development, modification and evaluation of mechanical components and processes utilizing relevant Engineering Department Procedures (EDPs), design standards and guides, and Bechtel Standard Application Programs (BSAPs)
+ Communicates complex technical issues and recommends solutions to upper management
+ Develops conceptual designs for Control Systems engineering projects or projects having specialized or unique requirements
+ Supports preparation of estimates, staffing needs and schedules
+ Prepares or oversees the preparation of discipline estimates and work plan in accordance with project scope, schedule and budget, and supports implementation and assists with performance reporting
+ Interprets new or special regulations, codes, standards, criteria, and performance data
+ Coordinates with client representatives, as directed, to obtain their approval of on Control Systems aspects of the work
+ Conducts or leads special studies of new Control Systems engineering methods, materials and techniques
+ Mentors Control Systems engineering personnel by providing on-the-job training for their professional development. Provides input to and participates in special technical educational and training programs as directed
# Education and Experience Requirements:
Requires bachelor's degree (or international equivalent) and 10-13 years of relevant experience or 14-17 years of relevant work experience
# Required Knowledge and Skills:
+ Expertise in control system and instrumentation design and integration in Mining and Metals industry,
+ Functional safety certification,
+ RPEQ certification
+ Expertise in OT (Operational Technology) Cyber Security,
+ Expertise (including certification e.g. IECEx, ANZEx or AS/NZS 60079) in Hazardous Areas
+ Clear communication skills and collaborative attitude
+ Accountable and problem solver
+ Mentoring and coaching other engineers and designers
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**#LI-JC1**
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **
C-27J Production Planner

Posted 7 days ago
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Job Description
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU-Protected (Baseline)
TRAVEL: Yes, 10% of the Time
**Description**
You will coordinate and optimise Base Maintenance planning to ensure aircraft availability, safety and on-time delivery of maintenance events. You'll act as the interface between planning, production, engineering and supply to remove blockers and continuously improve planning processes.
+ Attend BM aircraft Induction & Delivery meetings, All Hands and daily toolbox talks; produce maintenance production reports.
+ Liaise closely with Base Maintenance Lead, Crew Leads, Technical Specialists and Supply to ensure spares and engineering responses are available to enable crews to complete tasks.
+ Manage rescheduling of deferred and emergent maintenance (using Interval Extension Requests, Engineering Orders, Deferred Defects and Special Maintenance Requirements) and optimise planning to avoid impacting other work.
+ Maintain and review maintenance work packs during events, analyse production data and participate in process improvement, quality and safety investigations.
**About You:**
You're an organised, analytical planner with hands-on Base Maintenance experience and a clear understanding of regulatory and contractual requirements. You translate technical constraints into executable plans, support continuous improvement, and deliver accurate reporting.
+ Advanced MS Office skills with the ability to create, analyse and present production data.
+ Experience operating within a Base Maintenance environment and conversant with DASR Part 145 organisational requirements.
+ Familiarity with MRO systems (e.g. iFlight MRO / IDMR) and Defence Objective is desirable.
+ Prior experience as a CAMM2 Data Manager (or similar) is highly regarded.
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your_ _nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verifi_ _cation_
Technician (C-Band RADAR)

Posted 15 days ago
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Job Description
**Country:**
Australia
**Location:**
AUSWA113: Exmouth WA, HEH Murat Road, Naval Communication Station, Harold E Holt, Exmouth, WA, 6707, Australia
**Position Role Type:**
Unspecified
+ Located in Exmouth, gateway to the world-class Ningaloo Reef
+ Tailored Career Opportunities, long Term Defence Contractor
+ Flexibility to focus on career, family, and lifestyle
+ 7/7 Roster
Raytheon Australia works closely with the Australian Defence Force as its trusted capability partner to deliver some of the most complex and ground-breaking engineering and technology projects in the country.
Since 2011, Raytheon Australia have been contracted to deliver facilities services in support of the Harold E. Holt (HEH) Defence Precinct in Exmouth, Western Australia. Home to the Space Surveillance Telescope (SST), the C-Band RADAR and Very Low Frequency (VLF) radio transmission capability, together these systems add a critical contribution to Australia's space domain awareness and battlespace awareness missions.
Right now, we are experiencing rapid growth and are seeking a bright and energised **C-Band RADAR Technician** to join our inspired team.
In return, we will support you with access to best practice tools, systems and processes while continually investing in your growth by providing tailored learning and development opportunities.
Reporting to the Space System Supervisor (C-Band RADAR) you will be responsible for conducting maintenance, technical investigations, supporting configuration change activities, actioning customer requests and additional tasks to support both program and operational requirements.
**Key Responsibilities**
+ Performing planned and corrective maintenance on the C-Band RADAR System and associated Subsystems
+ Maintenance planning and reporting
+ RADAR calibrations and interpretation of results
+ Working in a LINUX system environment
+ Technical report writing
+ Logistics support
+ Maintaining strong relationships with domestic and international stakeholders
**Skills, Experience and Qualifications**
+ A minimum of a Certificate IV in Electronics (Communications or Control) or relevant technical discipline
+ Defence/Maritime Radar, Combat System, Complex Communication and/or Mechanical System experience
+ Excellent analytical/fault-finding skills
+ Ability to confidently operate and interpret data from a wide range of test equipment
+ Candidates must be eligible to obtain an Australian Defence Security Clearance (NV1). Eligibility can be found at miss the opportunity to build your career in a world class team and help build the defence systems that keep Australia safe.
As our employees say, we do great work at Raytheon Australia and it's great to #workhere. Come and find out why!
If you are looking for a challenging and rewarding career access your next mission now by clicking the "Apply" button below or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Asia SME&C AI Business Solution Finance Manager
Posted 3 days ago
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Job Description
In MCAPS Finance, we drive shareholder value in 50+ subsidiaries & 100+ Sales Locations and carry the local accountability for the financials as well as statutory and compliance matters across all Microsoft commercial segments and products. We:
+ Land the company vision around the transformation of our business and customer orientation in the subsidiaries and externally.
+ Drive strategic resource allocation and investments through local insights, ensuring optimal returns aligned with our worldwide strategy. Key focus is on New Business and consumption with an industry and workload perspective.
+ Build trust to lay the foundation of long-term growth from a customer and shareholder point of view in a compliant way.
+ Empower and inspire our people to lead and be part of high performing impactful teams while providing diverse career opportunities.
Microsoft Asia is a key enabler of the market IT growth through solid partnership with Governments, Enterprise, Small and Medium Corporates, as well as IT partners and consumer partners of the region. Microsoft Finance is a truly global finance team, and you will be part of the WW community to make each other great and build on each other.
+ This role will be responsible for supporting and driving the AI Business Solutions (ABS) business wthin SME&C (Small Medium Enterprise & Channel) segment across Asia covering 5 sales units, ANZ, ASEAN, India, Japan and GCR - it is a unique and exciting opportunity for deep business partnership with multiple stakeholders and will have a blend of rhythm-of-the-business (RoB) activities and analytics to drive business decision making.
+ The role will leverage the defined Business Health Framework and IAP to analyze business health, defining business problems and proposing analytical recommendations to solve, influencing decision making of the ABS business.
+ This role will be responsible for driving not just revenue but also consumption/usage of products already sold, providing the opportunity to focus on not only the short-term goals but also longer-term success.
+ The successful candidate will devleop deep subject matter experetise on key cloud motions in SME&C to deliver actionable insights to drive the business. The role delivers on outlooks, quarterly forecasts and budgets for the Region/Sales Units.
+ This role will also have deeper understanding of our partner ecosystem and partner closely with the ABS leads, Channel team and Investment & GTM (Go To Market) Finance Manager to drive the business
+ This role is part of the Asia SME&C Regional Finance Team. The team is a diverse and inclusive team, with team members based across Asia.
You have a growth and an owner mindset, act as an entrepreneur that focuses on business impact, and continuously learn and innovate. You have a capability to actively contribute and build strong collaboration within diverse and virtual teams. You are action oriented and able to build and deliver strong results through others beyond the team as well. You also engage directly with customers and business partners. You simplify and inspire through storytelling and excellent communication skills.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Partnership:
+ Partner with AI Business Solutions (ABS) business to drive growth and increase market share in Asia.
+ Partner with ABS and Channel leads to ensure accurate forecast and predictability of SME&C business (Quarterly forecast and monthly outlook and busienss updates).
+ Leverage Cloud & Market/Compete analytics including consumption KPI's to land business insights and drive business conversations.
+ Bring insights by motion which drive measurable impact based on clear drivers for CSP, Direct, Hosting and EA.
+ Partner with Investment and GTM Fn Manager and leverage program utilisation and promo insights to drive business performance.
**Qualifications**
**Required Qualifications;**
+ Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years experience in financial analysis, accounting, controllership or finance, or related field
+ OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field
+ OR equivalent experience
+ Strong Analytical background to evaluate historical performance and be able to make projections.
**Preferred Qualifications;**
+ Candidates with a combination of 10+ years' experience in Finance with strong demonstration of (people) leadership, business partnering capabilities and analytical strength preferred.
+ The successful candidate ideally has experience in Business Partnering roles in a subsidiary/Area, proven track record of achieving exceptional results through influence where no direct line authority exists.
This position involves a significant amount of exposure to executive and senior management and requires the ability to communicate ideas and analysis effectively, thereby influencing business decisions, so executive maturity, business acumen and presentation and
communication skills need to be your strengths.
Culture & Behaviour
+ You simplify and inspire through storytelling and excellent communication skills.
+ Strong analytical skills and intellectual curiosity and attention to details.
+ Ability to influence, establish credibility, trust and partnership at all levels of the organization.
+ You have a growth and an owner mindset, act as an entrepreneur that focuses on business impact, and continuously looks to learn and innovate. You have the capability to actively contribute and build strong collaboration within diverse and virtual teams.
+ You are action oriented and able to build and deliver strong results through others beyond
+ the team as well.
+ You drive digital transformation in the finance function towards data driven (Machine Learning) forward-looking insights. You also engage directly with customers and business partners.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Customer Service Representative
Posted 3 days ago
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Job Description
We are seeking a Customer Service Representative to join our dynamic team in the Real Estate industry. The ideal candidate will be responsible for providing exceptional customer service to clients and assisting them with inquiries and concerns related to their real estate transactions.
Responsibilities:- Handle incoming calls and emails from clients regarding their real estate needs
- Provide information and guidance on available properties, pricing, and market trends
- Assist clients with scheduling property viewings and showings
- Coordinate with real estate agents and brokers to ensure smooth transactions
- Resolve customer complaints and issues in a timely and professional manner
- Previous customer service experience in the real estate industry preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in Microsoft Office and CRM software
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are passionate about providing top-notch customer service and have a keen interest in the real estate industry, we encourage you to apply for this exciting opportunity!
Company Details
Customer Service Representative

Posted today
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Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Sydney location in the Cardiac Rhythm Management business. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
As the Customer Service Representative,ANZ you'll be liaising with customers, finance, distribution, marketing, supply chain, and sales/commercial departments to facilitate the timely and efficient fulfilment of products and services to customers in an order to cash environment.
**What You'll Do**
+ Process purchase orders, stock requests & capital orders.
+ Manage customer service email boxes
+ Manage backorders and open orders on a daily/weekly basis as required
+ Manage case bookings, process shipment and return orders and reconcile kit inventory.
+ Identify and assess customers' needs to achieve satisfaction.
+ Answer customer telephone enquiries, orders, service needs and complaints and log customer feedback.
+ Organise product returns and credits.
+ Work with 3PL teams for the completion of product shipment and returns.
+ Log PR events
+ Create and maintain customer accounts.
+ Extend patient and physician accounts through collaborations with the Product team.
+ Support month-end, quarter end and year end activities.
+ Participate and support system implementations and other related projects as required.
+ Participate and support audit activities as required.
+ Update or notify changes in SOPs/work instructions as required.
**Required Qualifications and Experience**
+ At least 2 years experience in Customer Service in a sales environment
+ Intermediate proficiency in MS Outlook and Excel
+ Strong phone contact handling skills and active listening
**Preferred Qualifications**
+ Working knowledge of ERP and CRM systems, experience with SAP desirable.
+ Intermediate knowledge of Microsoft suite (Word, powerpoint, Excel)
+ Product based customer service experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Customer Service Representative
Posted 1 day ago
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Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Summary**
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J