27 Center Manager jobs in Australia

Description
AWS Infrastructure Services is the backbone of Amazon's cloud operations, responsible for the design, planning, delivery, and operation of AWS's global infrastructure. Our mission is to maintain seamless cloud operations, supporting all AWS data centers including servers, storage, networking, power, and cooling equipment that our customers depend on. We tackle complex supply chain challenges and continuously innovate to meet growing customer demands.
We are seeking a Data Center Facility Manager to lead and ensure 99.999% uptime of all electrical, mechanical, and HVAC systems that support critical server operations. The successful candidate will join a diverse team of software, hardware, network engineers, supply chain specialists, and security experts, collaborating across AWS to maintain the highest standards of safety and security. This role requires strong communication skills, proven expertise in troubleshooting complex technical issues, and the ability to optimize operational costs while maintaining exceptional reliability standards.
The ideal candidate will demonstrate sound judgment under pressure, thrive in a fast-paced environment, and excel at managing teams. They should possess a continuous improvement philosophy and growth mindset, with experience in data center operations, facilities management, and team leadership. This position includes physical requirements such as lifting equipment up to 20 kg, working in confined spaces, and at elevated locations while following safety protocols. As the role manages a 24x7 shift rotation team, flexibility to work outside normal business hours is essential.
Key job responsibilities
- Lead and maintain critical data center infrastructure through rigorous Change Management processes to ensure high-quality operations without customer impact.
- Manage teams of 24x7 engineering technicians in all facets of their career
- Drive continuous improvement projects from conception to completion, collaborating with various support teams across the organization.
- Coordinate with third-party vendors to ensure SLA compliance while managing operations budget and expenditures effectively.
- Routinely operate as the after hours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
- Promote a culture of operational excellence through preventive maintenance, risk management, and process improvement initiatives.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Minimum 2 years people management experience, with proven success in team development and technical training
- Comprehensive knowledge of critical data center infrastructure, including electrical systems (feeders, transformers, generators, UPS, PDUs) and mechanical systems (chillers, pumps, air handling units, fire safety).
- Strong track record of maintaining SLAs through proactive monitoring, documentation, and issue resolution, with the ability to engage support teams when needed
- Demonstrated experience in implementing and improving maintenance procedures while ensuring compliance with Australian standards and safety regulations.
- Proven ability to take ownership of technical challenges and drive solutions, while continuously expanding knowledge of Amazon's business and relevant technologies
Preferred Qualifications
- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline is also acceptable)
- 5 + years experience working in data centers with an emphasis on building and equipment operation
- 3 + years experience in a management position with 5 or more direct reports
- Hold or be able to attain an Australian Government Security Vetting Agency clearance
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Area Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. The Area Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.99% uptime.
Key job responsibilities
- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Manage teams of 24x7 engineering technicians in all facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinate daily with third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Operate as the after hours on-call Data Center Facility Manager for the data centers in the region.
- Respond to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of relevant experience working in a data center or other critical environments with extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure
- 3+ years experience in people management, troubleshooting and problem solving
Preferred Qualifications
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU unit
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)
- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards of safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are seeking a Data Center Area Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Area Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data centers. The Area Manager will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.99% uptime.
Key job responsibilities
- Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
- Manage teams of 24x7 engineering technicians in all facets of their career
- Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
- Coordinate daily with third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Operate as the after hours on-call Data Center Facility Manager for the data centers in the region.
- Respond to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5+ years of relevant experience working in a data center or other critical environments with extensive knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure
- 3+ years experience in people management, troubleshooting and problem solving
Preferred Qualifications
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU unit
- Strong verbal and written communication skills, technical writing or business justifications (white paper experience)
- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Job Description**
**Team Overview:**
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
We are seeking an experienced Senior DC Construction Manager to oversee the construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements.
**Required Skills**
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
**Qualifications:**
- Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience
- Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure either for a general contractor, colocation provider, or hyperscaler.
- Proven track record of successfully managing large-scale construction projects.
- Strong understanding of construction processes, quality control, and design coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders
**Responsibilities**
**Key Responsibilities:**
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Title: Occupational Therapist – Caseload Management (No Face-to-Face)
Employment Type: Full-time or Part-time
Location: Penrith, NSW
Salary: Competitive hourly rate + Superannuation + Benefits

About the Company

Our client is a well-established allied health provider offering Occupational Therapy and Speech Therapy services across clinic and community settings in the Penrith region. With a strong focus on person-centred care, they are dedicated to supporting various clients through quality, tailored therapy services.

Known for their collaborative team culture and commitment to professional excellence, the organisation provides a supportive environment where therapists are encouraged to grow and succeed.

About the Role

We are currently seeking a qualified and experienced Occupational Therapist for a caseload management position with no face-to-face client interaction . This unique role is ideal for a clinician who thrives in behind-the-scenes work, overseeing therapy delivery, reviewing documentation, and coordinating care plans.

You’ll manage a portfolio of various clients and NDIS clients from the clinic, supporting therapy planning and collaborating with healthcare professionals, families, and support workers to ensure effective service delivery.

Key Responsibilities

• Manage and coordinate a caseload of aged care and NDIS clients

• Review assessment reports, monitor therapy plans, and ensure clinical compliance

• Provide support to field therapists, including documentation review and care recommendations

• Liaise with families, coordinators, and other health professionals to support client outcomes

• Maintain accurate records and contribute to quality assurance processes

• Participate in team meetings and contribute to clinical discussions

• Ensure all services align with NDIS and aged care standards and guidelines

Essential Criteria

• Tertiary qualification in Occupational Therapy (Bachelor’s or Master’s degree)

• Full AHPRA registration as an Occupational Therapist

• Minimum 1 year experience, ideally in various caseload or community OT settings

• Excellent clinical reasoning and written communication skills

• High attention to detail and strong organisational abilities

• Proficiency in electronic case management and clinical documentation systems

• Current Police Check, Working With Children Check, and NDIS Worker Screening Check

• Access to a vehicle and valid driver’s licence (preferred)

Benefits

• Non-client-facing role – perfect for those seeking a break from travel or direct therapy

• Competitive hourly rate with superannuation

• Flexible part-time or full-time options

• Professional development support and ongoing clinical mentoring

• Join a friendly, multidisciplinary team with a strong culture of care

If you're a detail-oriented Occupational Therapist looking to apply your clinical expertise in a rewarding non-client-facing role based in Penrith , we would love to hear from you.
Apply now and become part of a dedicated team making a real difference in aged care and community health.

Title:
Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:
+ Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability
+ Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
+ Coordinate and streamline operational process, procedure and reporting across multiple sites
+ Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency
+ Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance
+ Provide and lead an appropriately skilled workforce to carry out the functions of the SOW
+ Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements
+ Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work
+ Establish procedures, develop, and implement programs for Mission critical and increase efficiencies
+ Act as the central point of contact for COTR or GPOC for facilities related work
+ Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums
+ Responsible for the management of Work Orders to include resource management and interfacing with customer representatives
+ Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes
+ Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager
+ Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies
+ Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state
+ Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.
+ Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements
+ Embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements
+ A degree in Finance, Business, or Accounting from an accredited university
+ Demonstrated experience working on programs utilizing foreign currency
+ Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight
+ Demonstrated ability to meet short timelines
+ Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance
+ A wealth of experience, with a minimum of 10 or more years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel
+ A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs
+ Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels
+ Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000)
+ Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
+ Experience planning and implementing large-scale facility and logistics projects
+ Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events
+ Familiarity with 24/7/365 operational environment
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

As a **Microsoft Data Center Technician (DCT) Manager,** you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**This position requires verification of Australian Citizenship to meet federal government security requirements.**
**Responsibilities**
**Responsibilities**
+ Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
+ Accountable for overall data center service compliance and quality.
+ Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies.
+ Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes.
+ Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed.
+ Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams.
+ Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines.
+ Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes.
+ Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees.
+ Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use).
+ Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents.
+ Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities.
+ Embody our culture and values .
**Qualifications**
**Required Qualifications**
+ High school diploma, or equivalent and basic knowledge of computer hardware and components AND 3+ years' experience supporting IT equipment or related technology or related experience working with technical teams.
+ 2+ year(s) experience directing, supervising, or managing others.
+ Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
While not required, we also look for the following **_Preferred Qualifications:_**
+ Associate degree in Computer Science or related field and/or equivalent work experience.
+ 4+ years' experience supporting IT equipment or related technology.
+ 3+ years' experience working in a production, mission-critical 24x7x365 data center environment.
+ Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt).
+ 2+ years' experience leading diverse, technical, or IT workforce of up to ten employees.
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ **Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.**
+ NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Description
Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, unique delivery experiences, and great customer service. WW Amazon Business Ops (AB Ops) is building the operations and supply chain solutions that will enable AB's rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.
The AB Operations Analyst will partner with program managers across AU AB Ops on improving last mile performance for AB commercial shipments, analysing delivery experience metrics, investigating complex customer issues and escalations, and lending execution support for bulk or high value orders. You will collaborate with a wide range of stakeholders across the business such as AB Sales, AB Customer Support, AMZL, AMXL and 3P. This role will be tactical in nature, and you'll conduct your own research and analysis, always with an eye on the long-term vision of the business. Skills such as cross-team coordination, data analysis and communicating to senior management are essential. This role provides a great opportunity to strengthen the foundations of Amazon's B2B operations in AU and offers the opportunity to influence business decisions and shape the future.
Key job responsibilities
- Manage high-level customer escalations and feedback, including analysing Voice of Customer (VOC) data and attending weekly business reviews
- Conduct deep-dive data analysis on top-performing locations, 3rd party vendor performance, and business operating hours
- Analyse data and drive improvements that are quantified with metrics
- Support program managers with critical business initiatives and programs
- Communicate updates to program managers and senior management
- Oversee the customer onboarding process for a key service offering
- Govern KPI reporting for portfolio programs, providing visibility to milestones, and performance
Basic Qualifications
- Bachelor's degree or equivalent
- 3+ years of working with computers and Microsoft Office products and applications experience
- 3+ years of data analysis and formula creation in Microsoft Excel experience
- Knowledge of SQL
- Knowledge of VBA and Excel Macro creation and modification
- Experience using data to drive root cause elimination and process improvement
Preferred Qualifications
- Experience with end-to-end project management
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Critical Facilities Manager - Data Center (Victoria)
Job ID

Posted
25-Sep-2025
Role type
Full-time
Areas of Interest
Data Centers
Location(s)
Melbourne - Victoria - Australia
**About Us - CBRE Data Center Solutions**
CBRE Data Center Solutions (DCS) is a global leader in delivering integrated real estate, facilities, and technology solutions across the entire data centre lifecycle.
Our team brings deep expertise across all DCS service lines, combining capital markets insight with technical excellence to unlock value for data centre owners, occupiers, and investors worldwide.
**About the Role:**
As a CBRE Critical Services Manager, you will manage the department that resolves and completes day-to-day work orders to meet customer satisfaction. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.
**What You'll Do:**
-Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
-Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
-Review work logs and outstanding items through the in-house system to ensure completion. Retain records and present to client upon request.
-Require contractors and staff to comply with all company, client safety, and security requirements. Approve new vendors and maintain relationships with current ones.
-Develop and implement critical services training programs.
-Meet regularly with Sr management and key stakeholders to provide status reports.
-Share advanced expertise and industry experience with the team to help resolve operational problems.
-Evaluate Planned Preventative Maintenance assessments of plant and equipment and approve improvements and upgrades.
-Confirm all out-of-line situations are documented with incident reports and resolved within a timely manner.
-Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
-Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
-Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
**What You'll Need:**
-Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
-Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
-Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
-Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
-Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
-Extensive organizational skills with a strong inquisitive mindset
**Ready to Power Up Your Career?**
-Apply now and become part of an organisation where your potential meets opportunity.
**(Expression of interest: Pipelining for future needs 2025/2026)
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)