17 Clerical jobs in Australia

PRIMARY PURPOSE OF THE ROLE

• To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.
• To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.
   

KEY RESPONSIBILITIES
 

General Administration

• Answer the switchboard in a courteous and professional manner.
• Liaise with patients and their families in a compassionate manner.
• Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
• Responsible for petty cash dispersal and reconciliation.
• Responsible for maintaining the levels of and ordering general office supplies.
• Provides assistance with the quality improvement program.
• Book ambulance transport for patients if required by the clinic.
• Liaise with Doctors in booking patient appointments if required by the clinic.
• Other duties and responsibilities as assigned.

Billing Administration

• To admit and discharge patients within a centralized billing system.
• To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
• To conduct eligibility checks on all new patients with their Private Health Fund.
• Prepare invoices and credit notes in relation to revenue generation.
• Prepare and collate all required supporting documentation required to accompany invoices.
• Undertake banking procedures for all cheque and cash payments.
• Prepare and maintain an accurate record management system of all patient records.
• Prepare and maintain reconciliation records.
• Forward ISIS data to State related Health Commission on a monthly basis.
• Forward HCP data to Private Health Funds on a monthly basis.
• Assisting other clinics entering billing as required.
• Assisting the Operations Manager in billing trouble shooting with clinics.
   

Patient Service:

• Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.
• Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patients and visitors including ordering.
• Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of the clinic.
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
• Manages the ordering of all stock and consumables for the operation of the clinic.
• Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to the Purchasing Officer.
• Maintains Clinical Manager database.
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
• Stamps pathology forms with Doctor’s information and place in billing area.
• Coordinates collection of blood samples by pathology lab, help spin blood before collection.
• Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
• Assist nurses in lining machines if required by the clinic.
• Liaise with Pharmacy in organising patient medication and drugs if required by the clinic.

COMPETENCIES (ATTITUDE, SKILLS, TYPICAL QUALIFICATIONS & EXPERIENCE)
 

Essential:

• 3 years’ experience in a similar role.
• Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
• Understanding of the Quality improvement process and risk management obligations
• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
• Knowledge of Work Health and Safety as it relates to the role within the facility.
• Demonstrated skills in food preparation and presentation.
• Basic office skills, including filing and answering telephone enquiries.
• Completion of a Patient Service Assistant Certificate or equivalent qualification.
• Computer competence in MS Office.
• Excellent Customer Service skills.
• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
• Demonstrated commitment to quality improvement initiatives.
• Team player.
• Work with confidentiality, discretion and maturity.

We are looking for a reliable and customer-focused Customer Service Representative to work remotely as part of our administrative support team. In this role, you will be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience through phone, email, or chat.

As a remote representative, you will work independently while collaborating with team members and supervisors online. You must be self-motivated, organized, and able to manage your tasks efficiently in a virtual environment.

• Respond to customer inquiries via phone, email, and live chat with professionalism and clarity
• Provide accurate information regarding products, services, and order status
• Investigate and resolve customer complaints in a timely and effective manner
• Maintain and update customer records in internal systems
• Perform data entry, document handling, and other administrative duties as required
• Communicate and coordinate with other remote team members to resolve complex issues
• Follow internal processes, service standards, and confidentiality policies

• Previous experience in a customer service or administrative support role, preferably remote
• Excellent communication and interpersonal skills
• Strong time management and organizational abilities
• Comfortable working independently and using digital communication tools
• Proficiency in basic office software such as Microsoft Word, Excel, and email platforms
• Quiet and distraction-free remote working environment with stable internet access

• This is a fully remote position
• Standard business hours apply, with potential for flexible scheduling
• Online collaboration tools and training will be provided

Hospitality & Tourism

We are seeking a passionate and customer-focused individual to join our team in the Hospitality & Tourism industry. As a member of our team, you will play a key role in delivering exceptional service to guests, ensuring their experience exceeds expectations. Key responsibilities include:

• Customer Service Excellence: Interact with guests in a friendly and professional manner, addressing their needs and ensuring satisfaction at all times.
• Event Coordination: Assist in organizing and overseeing events, from initial planning to on-site execution.
• Operations Support: Collaborate with other departments (housekeeping, kitchen, etc.) to maintain smooth operations.
• Problem-Solving: Handle guest complaints and concerns swiftly and effectively to maintain a positive environment.
• Sales & Upselling: Promote services and facilities to guests, encouraging upsell opportunities where appropriate.
• Team Collaboration: Work closely with team members to ensure seamless service delivery.

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Previous experience in customer service or hospitality is a plus.
• Ability to work well in a fast-paced, dynamic environment.
• Attention to detail and ability to multitask effectively.
• Flexibility with work hours, including weekends and holidays.
• Knowledge of food and beverage service standards (preferred).

• High School diploma or equivalent (required).
• Previous experience in hospitality, tourism, or customer service (preferred).
• A hospitality-related certification or degree (preferred, but not required).

• Customer Service
• Event Coordination
• Problem Solving
• Sales & Upselling
• Teamwork

0-2 years (Ideal for entry-level candidates)

We are looking for a reliable and detail-oriented Data Entry Assistant to join our team. The successful candidate will be responsible for accurately entering and managing data, supporting administrative tasks, and ensuring data integrity across various systems.

Key Responsibilities:

• Enter data accurately and efficiently into company databases and systems
• Verify and update existing data to maintain accuracy
• Assist with data collection, organization, and filing
• Support other administrative tasks as required
• Collaborate with team members to improve data management processes
• Ensure confidentiality and security of sensitive information

Skills and Qualifications:

• Excellent attention to detail and accuracy
• Proficiency in Microsoft Excel and Word
• Strong organizational and time management skills
• Ability to work independently and meet deadlines
• Good communication skills and a proactive attitude

Work Experience and Education:

• Previous experience in data entry or administrative roles preferred
• Basic computer skills and familiarity with office software
• High school diploma or equivalent; further education is a plus

Job Title: Data Entry Assistant
Sector: Banking & Finance

Job Description:

We are seeking a detail-oriented and highly organized Data Entry Assistant to join our team in the Banking & Finance sector. The successful candidate will play a critical role in ensuring accurate and timely entry of financial and customer data into internal systems, supporting operational efficiency and compliance.

Key Responsibilities:

• Accurately input and update data in banking systems and databases
• Verify data for accuracy and completeness before entry
• Maintain and organize electronic and paper files
• Perform regular data audits and generate reports as required
• Assist with document management, scanning, and filing
• Work closely with other departments to ensure data consistency and integrity
• Adhere to data privacy, confidentiality, and security protocols
• Identify and correct errors or inconsistencies in data

Skills and Competencies:

• Strong attention to detail and high level of accuracy
• Proficiency in data entry software and Microsoft Office Suite (especially Excel)
• Excellent organizational and time management skills
• Ability to work independently and in a team environment
• Strong verbal and written communication skills
• Familiarity with banking or financial terminology is an advantage

Qualifications and Experience:

• High school diploma or equivalent; further education in finance, business, or IT is a plus
• Previous experience in a data entry or administrative support role preferred
• Experience in the banking or finance industry is desirable but not mandatory
• Knowledge of data protection regulations and practices is beneficial

Job Title: Payroll Data Entry Clerk
Work Type: Remote
Job Sector: Banking & Finance

Main Job Description:

We are seeking a highly organized and detail-oriented Payroll Data Entry Clerk to join our team in the Banking & Finance sector. This remote position is ideal for someone with strong data entry skills and a passion for accuracy and efficiency in payroll processes.

As a Payroll Data Entry Clerk, you will be responsible for ensuring timely and accurate input of payroll-related data. This includes reviewing employee timesheets, updating payroll systems, assisting with processing pay slips, and supporting the broader payroll and HR team with administrative tasks.

Key Responsibilities:

• Accurately enter employee hours, leave, and pay information into the payroll system
• Maintain and update employee payroll records and documentation
• Assist with preparation of pay slips and payroll reports
• Verify data integrity and resolve discrepancies in payroll entries
• Ensure compliance with Australian Fair Work legislation and internal payroll procedures
• Support the finance and HR departments with other administrative duties as required

Required Skills and Experience:

• 1+ year of experience in payroll, data entry, or administrative support (banking/finance experience preferred)
• Proficiency in Microsoft Excel and payroll software (e.g. MYOB, Xerox, or similar)
• High level of accuracy and attention to detail
• Ability to work independently and meet strict deadlines
• Good understanding of Australian payroll and tax regulations (preferred, not essential)

What We Offer:

• Fully remote position with flexible working hours
• Competitive monthly salary
• Supportive and inclusive team culture
• Opportunities for career growth within the banking & finance sector

If you are a motivated individual who thrives on accuracy and has a passion for payroll operations, we want to hear from you. Apply now to be part of a dynamic and growing team.

Administration & Office Support

We are looking for a highly organized and detail-oriented Data Entry Clerk / Operator to join our team in a hybrid role , offering the perfect balance of remote work and team collaboration. Based in Nelson, NSW , this position is ideal for someone who values flexibility, independence, and accuracy in their daily work.

Key Responsibilities:

• Accurately enter and update data in internal systems
• Perform data verification, cleansing, and quality control
• Maintain confidentiality and secure handling of sensitive information
• Generate simple reports and summaries as required
• Collaborate with other team members and follow established data processes
• Respond to internal requests for data support or updates

What We’re Looking For:

• Excellent typing skills with strong attention to detail
• Comfortable using Microsoft Excel, Word, and cloud-based systems
• Strong organizational skills and ability to work to deadlines
• Previous experience in data entry or administration preferred
• Ability to work independently in a remote setting and communicate effectively

Why You’ll Love This Role:

• Flexible hybrid working – work from home with occasional office days
• Stable monthly income with superannuation and leave entitlements
• Work-life balance with a supportive, people-first team culture
• No client-facing work – ideal for focused, independent workers
• Training provided if you’re returning to work or changing careers

This is a great opportunity to be part of a forward-thinking team in the growing beauty & wellness industry, while enjoying the benefits of flexible and remote working arrangements.

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

• Provide exceptional customer support via phone, email, and live chat.
• Resolve customer inquiries and complaints efficiently and professionally.
• Enter and update customer data in the system, ensuring accuracy and consistency.
• Assist in maintaining and organizing customer records.
• Identify and escalate issues that require further assistance or escalation.
• Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
• Ensure all data entry tasks are completed in a timely and accurate manner.
• Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
• Previous experience in customer service or data entry is preferred.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to handle challenging situations.
• Ability to adapt in a fast-paced environment.

Work Experience and Education:

• High school diploma or equivalent; a degree in business or a related field is a plus.
• At least 1-2 years of experience in customer service or data entry roles.
• Experience with CRM software and data management tools is preferred.
  Provide exceptional customer support via phone, email, and live chat.
• Kindly note: My name is Freya Campbell, and I am the designated contact for this recruitment process.