63 Client Service Assistant jobs in Australia
Patient Service Assistant
Liverpool, New South Wales
Fresenius Medical Care North America
Posted 8 days ago
Job Viewed
Job Description
**Key Responsibilities:**
+ Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
+ Ensures cleanliness and neatness of patient's environment and stock room
+ Ensures cleaning of the Isolation rooms is done when required.
+ Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
+ Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
+ Serves, distributes and collects patient / visitors meals and refreshments
+ Arranges patient transport from Dialysis treatment
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
+ Monitors consumable stores and orders stock as required
+ Confirms delivery of stock, checks inventory and documentation
+ Performs stocktake when requested
+ Maintains Clinic Manager database
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
+ Orders and pack away linen
+ Assist in the collection of blood samples by pathology lab, help spin blood before collection
+ Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
+ Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
**Competencies (attitude, skills, typical qualifications & experience)**
**Essential:**
+ Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
+ Knowledge of Work Health and Safety as it relates to the role within the facility
+ Understanding of the Quality improvement process and risk management obligations
+ Demonstrated skills in food preparation and presentation
+ Basic office skills, including filing and answering telephone enquiries
+ Previous experience in patient assistant role
+ Basic computer literacy.
**Desirable:**
+ Completion of a Patient Service Assistant Certificate or equivalent qualification
+ Demonstrated commitment to quality improvement initiatives.
+ Effective communication skills, both written and verbal
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
+ Team player
+ Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
+ Ensures cleanliness and neatness of patient's environment and stock room
+ Ensures cleaning of the Isolation rooms is done when required.
+ Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
+ Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
+ Serves, distributes and collects patient / visitors meals and refreshments
+ Arranges patient transport from Dialysis treatment
+ Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
+ Monitors consumable stores and orders stock as required
+ Confirms delivery of stock, checks inventory and documentation
+ Performs stocktake when requested
+ Maintains Clinic Manager database
+ Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
+ Orders and pack away linen
+ Assist in the collection of blood samples by pathology lab, help spin blood before collection
+ Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
+ Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
+ Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
**Competencies (attitude, skills, typical qualifications & experience)**
**Essential:**
+ Demonstrated organizational and problem-solving skills combined with the ability to work in a self-directed manner
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
+ Knowledge of Work Health and Safety as it relates to the role within the facility
+ Understanding of the Quality improvement process and risk management obligations
+ Demonstrated skills in food preparation and presentation
+ Basic office skills, including filing and answering telephone enquiries
+ Previous experience in patient assistant role
+ Basic computer literacy.
**Desirable:**
+ Completion of a Patient Service Assistant Certificate or equivalent qualification
+ Demonstrated commitment to quality improvement initiatives.
+ Effective communication skills, both written and verbal
+ Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
+ Team player
This advertiser has chosen not to accept applicants from your region.
0
Food Service Assistant
Alice Springs, Northern Territory
KBR
Posted 23 days ago
Job Viewed
Job Description
Title:
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
1
Patient Service Assistant
Liverpool, New South Wales
Fresenius Medical Care Holdings, Inc.
Posted 11 days ago
Job Viewed
Job Description
Key Responsibilities:
- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
- Ensures cleanliness and neatness of patient’s environment and stock room
- Ensures cleaning of the Isolation rooms is done when required.
- Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
- Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
- Serves, distributes and collects patient / visitors meals and refreshments
- Arranges patient transport from Dialysis treatment
- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
- Monitors consumable stores and orders stock as required
- Confirms delivery of stock, checks inventory and documentation
- Performs stocktake when requested
- Maintains Clinic Manager database
- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
- Orders and pack away linen
- Assist in the collection of blood samples by pathology lab, help spin blood before collection
- Participates in Quality Improvements activities as required by the Dialysis Clinic Manager
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
This advertiser has chosen not to accept applicants from your region.
2
At Your Service Assistant Manager
Melbourne, Victoria
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information** Full Time
**Job Number** 25134546
**Job Category** Rooms & Guest Services Operations
**Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Are you excited to work and create epic moments for guests at our multi-award-winning venues?**
Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!
**About the Hotel - W Melbourne**
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
**About the Department - WHATEVER/WHENEVER**
Friendly, unscripted, real and connected, the Whatever/Whenever service team assist in making any request a reality. Our Whatever/Whenever Talent will know Melbourne like the back of their hand and are focused on going above and beyond to exceed expectations.
**Why Choose W Melbourne?**
+ **Competitive Salary and Reviews:** Benefit from a competitive salary plus a performance bonus every March.
+ **Mentor/Buddy Program:** Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
+ **Career Advancement:** Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
+ **Prime Location:** Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
+ **Birthday Perks:** Celebrate your birthday with a paid day off because we value our rockstars - YOU!
+ **Exclusive Discounts:** Enjoy 35% off food and beverages at W Melbourne, with global room night discounts from Marriott International for you and your loved ones; PLUS discounts across 600+ retailers in Australia all within mPerks.
+ **Community Engagement:** Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
+ **Award-Winning Workplace:** Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
+ **Employee Referral Bonus:** Take advantage of our employee referral bonus and enjoy working alongside your tribe.
**What We Expect of You**
+ Previous experience in a supervisory or assistant management role in luxury hospitality or a guest service environment is hughly regarded.
+ Strong leadership and people management skills with the ability to inspire and develop others.
+ Demonstrated experience in OPERA PMS is a big plus.
+ Excellent communication and problem-solving abilities, with a passion for guest service.
+ A proactive and upbeat demeanor that inspires excellence.
+ Keen to take on new challenges and grow within your career.
+ Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.
**A Glance at What You Will Do**
+ Support the Whatever/Whenever Manager in supervising daily operations and ensuring brand standards are consistently met across the department.
+ Oversee all incoming and outgoing telephone communications, ensuring guest requests are handled promptly, professionally, and accurately.
+ Drive guest and talent satisfaction by delivering personalized service while also maximizing departmental financial performance.
+ Partner with management in key HR functions including recruitment, onboarding, training, scheduling, evaluating, and coaching team members.
+ Serve as a role model, inspiring and motivating team members to deliver exceptional guest experiences.
+ Assist the Welcome Manager in managing Welcome Desk operations, including supervising team members and ensuring smooth service flow.
+ Take on the Duty Manager role during peak operational periods to ensure seamless coordination across the hotel.
+ Actively identify opportunities to enhance service efficiency, improve guest interactions, and uphold brand reputation.
_W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you._
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25134546
**Job Category** Rooms & Guest Services Operations
**Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Are you excited to work and create epic moments for guests at our multi-award-winning venues?**
Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!
**About the Hotel - W Melbourne**
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
**About the Department - WHATEVER/WHENEVER**
Friendly, unscripted, real and connected, the Whatever/Whenever service team assist in making any request a reality. Our Whatever/Whenever Talent will know Melbourne like the back of their hand and are focused on going above and beyond to exceed expectations.
**Why Choose W Melbourne?**
+ **Competitive Salary and Reviews:** Benefit from a competitive salary plus a performance bonus every March.
+ **Mentor/Buddy Program:** Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
+ **Career Advancement:** Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
+ **Prime Location:** Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
+ **Birthday Perks:** Celebrate your birthday with a paid day off because we value our rockstars - YOU!
+ **Exclusive Discounts:** Enjoy 35% off food and beverages at W Melbourne, with global room night discounts from Marriott International for you and your loved ones; PLUS discounts across 600+ retailers in Australia all within mPerks.
+ **Community Engagement:** Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
+ **Award-Winning Workplace:** Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
+ **Employee Referral Bonus:** Take advantage of our employee referral bonus and enjoy working alongside your tribe.
**What We Expect of You**
+ Previous experience in a supervisory or assistant management role in luxury hospitality or a guest service environment is hughly regarded.
+ Strong leadership and people management skills with the ability to inspire and develop others.
+ Demonstrated experience in OPERA PMS is a big plus.
+ Excellent communication and problem-solving abilities, with a passion for guest service.
+ A proactive and upbeat demeanor that inspires excellence.
+ Keen to take on new challenges and grow within your career.
+ Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable guest experiences.
**A Glance at What You Will Do**
+ Support the Whatever/Whenever Manager in supervising daily operations and ensuring brand standards are consistently met across the department.
+ Oversee all incoming and outgoing telephone communications, ensuring guest requests are handled promptly, professionally, and accurately.
+ Drive guest and talent satisfaction by delivering personalized service while also maximizing departmental financial performance.
+ Partner with management in key HR functions including recruitment, onboarding, training, scheduling, evaluating, and coaching team members.
+ Serve as a role model, inspiring and motivating team members to deliver exceptional guest experiences.
+ Assist the Welcome Manager in managing Welcome Desk operations, including supervising team members and ensuring smooth service flow.
+ Take on the Duty Manager role during peak operational periods to ensure seamless coordination across the hotel.
+ Actively identify opportunities to enhance service efficiency, improve guest interactions, and uphold brand reputation.
_W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you._
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Specialist
2000 Sydney, New South Wales
Klaviyo
Posted 1 day ago
Job Viewed
Job Description
This is a Customer Support Specialist role with Klaviyo based in Sydney, NSW, AU
== Klaviyo ==
Role Seniority - junior
More about the Customer Support Specialist role at Klaviyo
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Klaviyo team will be there to support your growth.
== Klaviyo ==
Role Seniority - junior
More about the Customer Support Specialist role at Klaviyo
Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.
We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.
How you will make a difference:
Develop an in-depth knowledge of the Klaviyo platform
Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat
Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies
Diagnose software issues and resolve escalated customer complaints engage using established processes
Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)
Communicate thoughtfully and effectively with all Klaviyo customers
Document troubleshooting and problem resolution steps.
Who You Are:
A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.
Passionate about creative problem solving for customers and end users
Self-motivated, eager to learn and thrive in a collaborative environment
Capable of adapting quickly to changing priorities
Experience with or able to quickly pick-up:
Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce
Web works, networking, and software products
DNS, IPs and other networking concepts
APIs
Email marketing platforms and E-Commerce platforms
Requirements:
Full authorisation to work in Australia without any restrictions
Ability to work a Saturday - Wednesday working week (working weekends)
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Klaviyo team will be there to support your growth.
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Representative
Sydney, New South Wales
Stryker
Posted 1 day ago
Job Viewed
Job Description
**About Stryker**
Stryker is a global leader in medical technology, driven by a mission to make healthcare better. We design and deliver innovative solutions that improve patient outcomes-and we back our people with the tools, trust, and support to thrive.
**Why this role**
This is your opportunity to get your foot in the door with one of the world's leading medical technology companies.
In this entry-level role, you'll play a critical part in making sure our life-saving equipment gets where it needs to go-on time and ready to use. You'll gain hands-on experience working with teams across sales, service, and engineering, learning how medical devices are delivered and supported across hospitals in Australia and New Zealand.
**This is a 12 month fixed term contract with the potential to go permanent working on site in our St Leonards office Monday to Friday.**
**What you'll do**
+ Be a key support for our demo and service operations across Australia and New Zealand
+ Help manage the coordination of demo kits, service jobs, part orders, and repairs
+ Track inventory and ensure medical equipment is functional, clean, and ready for use
+ Prioritise tasks and communicate clearly, even under pressure
+ Keep records accurate and support the ongoing improvement of our systems
+ Learn about the medical device industry and develop a strong foundation for growth
**Who you are - Required**
+ Studies in biomedical science, nursing, healthcare, or a related field
+ Passionate about working in the medical or healthcare field
+ A clear communicator who can stay calm and professional in busy situations
+ Highly organised with strong attention to detail
+ Confident working with a wide range of people across different teams
+ **Hold full working rights in Australia and available for full-time onsite work**
**Why join Stryker**
+ Clear career pathways into the medical device industry
+ On-the-job training with a supportive, experienced team
+ Health, wellness, and insurance benefits from day one
+ Paid parental leave, volunteer days, and generous leave options
+ Onsite gym and a high-performing, people-focused culture
**Apply now**
We're looking for someone who's eager to make a real impact in healthcare. If you're ready to start your career in the medical field, learn new skills, and grow with a company that makes a difference-apply today.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Stryker is a global leader in medical technology, driven by a mission to make healthcare better. We design and deliver innovative solutions that improve patient outcomes-and we back our people with the tools, trust, and support to thrive.
**Why this role**
This is your opportunity to get your foot in the door with one of the world's leading medical technology companies.
In this entry-level role, you'll play a critical part in making sure our life-saving equipment gets where it needs to go-on time and ready to use. You'll gain hands-on experience working with teams across sales, service, and engineering, learning how medical devices are delivered and supported across hospitals in Australia and New Zealand.
**This is a 12 month fixed term contract with the potential to go permanent working on site in our St Leonards office Monday to Friday.**
**What you'll do**
+ Be a key support for our demo and service operations across Australia and New Zealand
+ Help manage the coordination of demo kits, service jobs, part orders, and repairs
+ Track inventory and ensure medical equipment is functional, clean, and ready for use
+ Prioritise tasks and communicate clearly, even under pressure
+ Keep records accurate and support the ongoing improvement of our systems
+ Learn about the medical device industry and develop a strong foundation for growth
**Who you are - Required**
+ Studies in biomedical science, nursing, healthcare, or a related field
+ Passionate about working in the medical or healthcare field
+ A clear communicator who can stay calm and professional in busy situations
+ Highly organised with strong attention to detail
+ Confident working with a wide range of people across different teams
+ **Hold full working rights in Australia and available for full-time onsite work**
**Why join Stryker**
+ Clear career pathways into the medical device industry
+ On-the-job training with a supportive, experienced team
+ Health, wellness, and insurance benefits from day one
+ Paid parental leave, volunteer days, and generous leave options
+ Onsite gym and a high-performing, people-focused culture
**Apply now**
We're looking for someone who's eager to make a real impact in healthcare. If you're ready to start your career in the medical field, learn new skills, and grow with a company that makes a difference-apply today.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
5
Customer Support Specialist
Perth, Western Australia
Xylem
Posted 2 days ago
Job Viewed
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry. The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
The Role:
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
+ Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
About you:
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry. The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
The Role:
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
+ Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
About you:
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support (Superannuation) Specialist
2000 Sydney, New South Wales
eToro
Posted 1 day ago
Job Viewed
Job Description
This is a Customer Support (Superannuation) Specialist role with eToro based in Sydney, NSW, AU
== eToro ==
Role Seniority - mid level, junior
More about the Customer Support (Superannuation) Specialist role at eToro
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the eToro team will be there to support your growth.
== eToro ==
Role Seniority - mid level, junior
More about the Customer Support (Superannuation) Specialist role at eToro
Customer Support (Superannuation) Specialist
eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
In 2024, eToro completed its acquisition of Australian investing app Spaceship, strengthening its presence in the Australian market and expanding into the superannuation and long term savings sector.
We are constantly growing and are excited to share that we are looking for a Customer Service Representative to join our team!
What will you be doing?
For a business that enables people to invest in their future, trust is everything. This makes our Customer Support team absolutely crucial to the success of Spaceship and its customers.
You will be joining a small team focused on delivering excellent customer experience at Spaceship. Your primary focus will be providing exceptional support to our superannuation members, while also supporting customers across our other products including managed investments (Spaceship Voyager) and US Investing services.
Building trust requires not only a deep understanding of superannuation regulations and processes, but also the ability to empathise with a diverse range of customers – from sophisticated investors who appreciate Spaceship's investment strategy to complete investing newcomers navigating their first super account.
Beyond handling enquiries and solving problems, you'll play a key role in product development by connecting customer feedback with different areas of the business including Product, Marketing, Engineering, Risk & Compliance and Investments.
2+ years of hands-on experience in superannuation customer support or working directly with super fund operations
2-3 years total experience in B2C customer support, customer success, or similar customer-facing roles
Experience with customer support systems such as CRMs and online chat platforms
Strong understanding of superannuation regulations, contribution rules, and member processes
RG146 accreditation is highly preferred (we can support the right candidate in obtaining this)
Experience with life insurance and investments is advantageous
Full working rights in Australia
You will thrive in this position if you are:
Excited by our mission and hungry for a challenge
Passionate about forward-thinking fintech products, particularly superannuation and investment platforms
Empathetic, patient and able to understand complex problems from different viewpoints
Able to demonstrate initiative and persistence in solving customer problems
Constantly iterating to find the best solutions for our members
An exceptional communicator who thrives in a collaborative environment
Inquisitive with a strong aptitude for continuous learning
Detail-oriented with strong compliance awareness
This role will be based in our Sydney office. Candidates must have full working rights in Australia.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the eToro team will be there to support your growth.
This advertiser has chosen not to accept applicants from your region.
7
Sr. Network Support Specialist (Customer Support)
Sydney, New South Wales
Amazon
Posted 23 days ago
Job Viewed
Job Description
Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
8
Assistant Manager - Events Service
Sydney, New South Wales
Hyatt
Posted 3 days ago
Job Viewed
Job Description
**Description:**
At Hyatt, there's a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you'll discover a career you didn't know existed.
Recently recognised as #2 ranked meeting and events hotel in Asia Pacific by _Cvent_ , we are on the lookout for a Full Time **Assistant Manager** to join our stellar **Event Service Operations** team.
As Australia's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
**Benefits for working with Hyatt include:**
+ After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
+ Discounted accommodation for associates as well as friends and family
+ Reward and recognition programs
+ Learning and development opportunities
+ Complimentary dry cleaning for work attire
+ Discounted city parking
+ The opportunity to join an international group with endless career opportunities
**The Role:**
A big operation calls for a big team. Working closely with and under the guidance our two Senior Assistant Managers, you will be responsible for overseeing the operation of our events and ensuring they are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.
**Responsibilities Include:**
+ The day-to-day leadership, supervision and management of associates in the Events Service department
+ Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end
+ Manage the initial and ongoing training and development of all team members.
+ Ensuring all Hotel and HACCP policies & procedures are followed
+ Maintaining strong client relationships, ensuring all specifications are understood and communicated accordingly
+ Liaising and fostering collaborative working relationships with key departments across the Hotel including the Culinary and Event Planning departments
+ Handling client queries and complaints with professionalism, concern and understanding
**Our Ideal Candidate will possess:**
+ Management experience in Events and/or Banquets Operations in a large hotel/venue
+ Passionate and focused on delivering excellent service
+ Hands on leadership style, with ability to support and motivate team
+ Strong understanding of food and beverage service standards and hospitality best practices.
+ The ability to thrive in a fast paced and high pressure environment whilst multi-tasking
+ Highly organised, with capacity to prioritise tasks on the fly
+ Excellent interpersonal, communication, and problem-solving skills.
+ A valid NSW RSA
+ Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends
**Unlock your next adventure. Join Hyatt.**
**Primary Location:** AU-NS-Sydney
**Organization:** Hyatt Regency Sydney
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** SYD003037
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
At Hyatt, there's a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you'll discover a career you didn't know existed.
Recently recognised as #2 ranked meeting and events hotel in Asia Pacific by _Cvent_ , we are on the lookout for a Full Time **Assistant Manager** to join our stellar **Event Service Operations** team.
As Australia's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
**Benefits for working with Hyatt include:**
+ After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
+ Discounted accommodation for associates as well as friends and family
+ Reward and recognition programs
+ Learning and development opportunities
+ Complimentary dry cleaning for work attire
+ Discounted city parking
+ The opportunity to join an international group with endless career opportunities
**The Role:**
A big operation calls for a big team. Working closely with and under the guidance our two Senior Assistant Managers, you will be responsible for overseeing the operation of our events and ensuring they are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.
**Responsibilities Include:**
+ The day-to-day leadership, supervision and management of associates in the Events Service department
+ Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end
+ Manage the initial and ongoing training and development of all team members.
+ Ensuring all Hotel and HACCP policies & procedures are followed
+ Maintaining strong client relationships, ensuring all specifications are understood and communicated accordingly
+ Liaising and fostering collaborative working relationships with key departments across the Hotel including the Culinary and Event Planning departments
+ Handling client queries and complaints with professionalism, concern and understanding
**Our Ideal Candidate will possess:**
+ Management experience in Events and/or Banquets Operations in a large hotel/venue
+ Passionate and focused on delivering excellent service
+ Hands on leadership style, with ability to support and motivate team
+ Strong understanding of food and beverage service standards and hospitality best practices.
+ The ability to thrive in a fast paced and high pressure environment whilst multi-tasking
+ Highly organised, with capacity to prioritise tasks on the fly
+ Excellent interpersonal, communication, and problem-solving skills.
+ A valid NSW RSA
+ Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends
**Unlock your next adventure. Join Hyatt.**
**Primary Location:** AU-NS-Sydney
**Organization:** Hyatt Regency Sydney
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** SYD003037
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
9