46 Client Side jobs in Australia
Client Relationship Manager
Sydney, New South Wales
Cognizant
Posted 5 days ago
Job Viewed
Job Description
**Position Summary:**
**Client Relationship Manager** (CRM) supports the Client Partner (CP) and acts as the business owner for assigned accounts, managing day-to-day account activities and business-related P&L, while pursuing business expansion objectives.
Drives profitable growth and new business across multiple account assignments. Develops account plans for review and incorporation by the CP within the broader client strategy, and executes the plan under CP guidance.
Pursues account growth opportunities and enlists the support of Service Line Specialists (SLSs) and technical teams to develop winning proposals in response to RFPs and RFIs, and to position Cognizant effectively against the competition.
Ensures accurate forecasts and P&L-related information for roll-up to the CP. Participates in the management of account teams as warranted by opportunity size or CP request.
**Mandatory Skills:**
**Business**
· Contract Oversight - Leverages understanding of commercial contract principles to oversee contractual obligations and to protect and grow accounts
· Delivery Oversight and Support - Monitors solution delivery to ensure client satisfaction and to identify new pursuit opportunities
· Financial Acumen and Management - Leverages a solid understanding of business and financial concepts to oversee the drivers of P&L and achieve engagement revenue and margin goals
· Satisfaction Assurance - Coaches sales teams to maintain optimum stakeholder satisfaction (e.g., clients, partners, internal cognizant teams)
· Solution Success Leveraging - Builds on solution success to secure and expand renewals, to pursue new business opportunities, and to leverage and replicate client solution success in other accounts
**Expertise**
· Cognizant Portfolio Knowledge - Builds and maintains understanding of Cognizant's breadth of solution offerings and articulates their value propositions and business benefits to clients in a vertical focus area
· Competition Knowledge - Stays current with account competitors and effectively positions Cognizant's solutions against the competition
· Industry Expertise - Leverages deep understanding of industry domains to ensure effective selling, solutioning, and client engagement
· Technology Knowledge - Develops and incorporates a solid understanding of technology domains into effective selling, solutioning, and client engagement
**Relationship**
· Client Relationship Management - Ensures that all interactions with clients are positive, and that activities are performed in a way that contributes to building trust and credibility
· Executive Presence - Interacts confidently with executive decision-makers, and ensures that all discussions, presentations, and communications speak to executive business interests
**Sales**
· Account Growth Leadership - Exercises the hunting and farming techniques required to aggressively generate new Cognizant business in assigned accounts
· Account Transformation - Leverages technical solution and client knowledge to identify transformational opportunities for client using Cognizant offers
· Acquired Companies Leveraging - Builds and maintains understanding of acquired companies, capabilities, and associated offerings, and articulates their value propositions and business benefits to clients in a vertical focus area
· Business Transformation - Integrates understanding of the client's industry challenges and KPIs with Cognizant's solutions to position Cognizant as a transformation partner
· Captured Account Expansion - Leverages Cognizant's account presence as the basis for effectively applying the sales farming strategies that expand share of wallet in captured accounts
· Cognizant Sales Tools and Resources - Applies the tools, processes, and resources essential for pursuing opportunities effectively and ensuring delivery excellence
· Consultative Selling - Approaches selling from a client-centered, business solution perspective to ensure that Cognizant capabilities truly address customer business needs
· Partnership Leveraging - Builds and maintains understanding of partner capabilities and associated offerings, and articulates their value propositions and business benefits to clients in a vertical focus area
· Pipeline Management - Develops and communicates sales pipelines that contribute to business predictability through accurate tracking of near- and long-term opportunities
· Negotiating and Gaining Commitment - Aligns all stakeholder interests to create win/win outcomes
· Proposal Development / Presentation - Contributes to the development and communication of well-targeted and compelling proposals and responses to client inquiries
· Solution Resourcing - Engages and coordinates the right resources needed to propose solutions and win sales opportunities
· Strategic Account Planning Support - Provides Client Partners (CPs) with the insights and account data essential for developing robust sales strategies and interventions
· Problem Solving - Approaches problems in a rational manner, using sound strategies that ensure comprehensive understanding and effective resolution
· Team Leadership - Organizes, develops, and leads account teams to successfully pursue opportunities
**Leadership**
· Business Communications - Effectively conveys thoughts and ideas through various communications methods to achieve the desired results
· Cross-Organizational Collaboration - Builds and maintains understanding of Cognizant's global organizational structure and roles to leverage internal networks and to exercise influence across the corporation
· Global Cultural Acumen - Works effectively across cultures and demonstrates sensitivity to and respect for diverse cultural practices across Cognizant's global presence
· Influencing Skills - Persuades and influences others to gain agreement, embrace change, and resolve issues
· Problem Solving - Approaches problems in a rational manner, using sound strategies that ensure comprehensive understanding and effective resolution
· Team Leadership - Organizes, develops, and leads account teams to successfully pursue opportunities
**Duties and Responsibilities:**
· Build trusted relationships with client stakeholders
· Understand the client environment, issues, and priorities
· Work with clients to define their problems and co-create solutions
· Drive RFPs / proactive bids with regards to renewals, extensions and expansion
· Track of industry trends relevant to client business and bring forth proactive ideas and solutions
· Serve as the day-to-day point of contact for the clients
· Responsible for backlog growth including renewals and extensions of current engagements
· Lead the onsite project teams and ensure they understand the client environment
**Qualifications & Certifications (Optional):**
· 10+ years of services industry experience in a client-facing consultative or engagement-management role. Business development and consultative account expansion, working with both technical and non-technical audiences
· 5+ years of experience in handling large and complex delivery projects involving off-shore delivery teams. Deep understanding of, and experience in, delivery of digital services / solutions
· Experience managing large client P&L, including account reporting and metric assessment
· Solid understanding of and experience in account- or industry-relevant solutions for prospective accounts to be assigned
· Experience in working within targeted industry domains, and familiarity with associated business challenges. Proven experience in new business development and leading / managing business activities in a dynamic environment
· Experience in working with teams in a matrixed organization to meet deadlines without sacrificing service quality
· Bachelor's degree in technology, MBA degree, or equivalent experience
**Salary Range:** >$100,000
**Date of Posting:** 22/October/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
**Client Relationship Manager** (CRM) supports the Client Partner (CP) and acts as the business owner for assigned accounts, managing day-to-day account activities and business-related P&L, while pursuing business expansion objectives.
Drives profitable growth and new business across multiple account assignments. Develops account plans for review and incorporation by the CP within the broader client strategy, and executes the plan under CP guidance.
Pursues account growth opportunities and enlists the support of Service Line Specialists (SLSs) and technical teams to develop winning proposals in response to RFPs and RFIs, and to position Cognizant effectively against the competition.
Ensures accurate forecasts and P&L-related information for roll-up to the CP. Participates in the management of account teams as warranted by opportunity size or CP request.
**Mandatory Skills:**
**Business**
· Contract Oversight - Leverages understanding of commercial contract principles to oversee contractual obligations and to protect and grow accounts
· Delivery Oversight and Support - Monitors solution delivery to ensure client satisfaction and to identify new pursuit opportunities
· Financial Acumen and Management - Leverages a solid understanding of business and financial concepts to oversee the drivers of P&L and achieve engagement revenue and margin goals
· Satisfaction Assurance - Coaches sales teams to maintain optimum stakeholder satisfaction (e.g., clients, partners, internal cognizant teams)
· Solution Success Leveraging - Builds on solution success to secure and expand renewals, to pursue new business opportunities, and to leverage and replicate client solution success in other accounts
**Expertise**
· Cognizant Portfolio Knowledge - Builds and maintains understanding of Cognizant's breadth of solution offerings and articulates their value propositions and business benefits to clients in a vertical focus area
· Competition Knowledge - Stays current with account competitors and effectively positions Cognizant's solutions against the competition
· Industry Expertise - Leverages deep understanding of industry domains to ensure effective selling, solutioning, and client engagement
· Technology Knowledge - Develops and incorporates a solid understanding of technology domains into effective selling, solutioning, and client engagement
**Relationship**
· Client Relationship Management - Ensures that all interactions with clients are positive, and that activities are performed in a way that contributes to building trust and credibility
· Executive Presence - Interacts confidently with executive decision-makers, and ensures that all discussions, presentations, and communications speak to executive business interests
**Sales**
· Account Growth Leadership - Exercises the hunting and farming techniques required to aggressively generate new Cognizant business in assigned accounts
· Account Transformation - Leverages technical solution and client knowledge to identify transformational opportunities for client using Cognizant offers
· Acquired Companies Leveraging - Builds and maintains understanding of acquired companies, capabilities, and associated offerings, and articulates their value propositions and business benefits to clients in a vertical focus area
· Business Transformation - Integrates understanding of the client's industry challenges and KPIs with Cognizant's solutions to position Cognizant as a transformation partner
· Captured Account Expansion - Leverages Cognizant's account presence as the basis for effectively applying the sales farming strategies that expand share of wallet in captured accounts
· Cognizant Sales Tools and Resources - Applies the tools, processes, and resources essential for pursuing opportunities effectively and ensuring delivery excellence
· Consultative Selling - Approaches selling from a client-centered, business solution perspective to ensure that Cognizant capabilities truly address customer business needs
· Partnership Leveraging - Builds and maintains understanding of partner capabilities and associated offerings, and articulates their value propositions and business benefits to clients in a vertical focus area
· Pipeline Management - Develops and communicates sales pipelines that contribute to business predictability through accurate tracking of near- and long-term opportunities
· Negotiating and Gaining Commitment - Aligns all stakeholder interests to create win/win outcomes
· Proposal Development / Presentation - Contributes to the development and communication of well-targeted and compelling proposals and responses to client inquiries
· Solution Resourcing - Engages and coordinates the right resources needed to propose solutions and win sales opportunities
· Strategic Account Planning Support - Provides Client Partners (CPs) with the insights and account data essential for developing robust sales strategies and interventions
· Problem Solving - Approaches problems in a rational manner, using sound strategies that ensure comprehensive understanding and effective resolution
· Team Leadership - Organizes, develops, and leads account teams to successfully pursue opportunities
**Leadership**
· Business Communications - Effectively conveys thoughts and ideas through various communications methods to achieve the desired results
· Cross-Organizational Collaboration - Builds and maintains understanding of Cognizant's global organizational structure and roles to leverage internal networks and to exercise influence across the corporation
· Global Cultural Acumen - Works effectively across cultures and demonstrates sensitivity to and respect for diverse cultural practices across Cognizant's global presence
· Influencing Skills - Persuades and influences others to gain agreement, embrace change, and resolve issues
· Problem Solving - Approaches problems in a rational manner, using sound strategies that ensure comprehensive understanding and effective resolution
· Team Leadership - Organizes, develops, and leads account teams to successfully pursue opportunities
**Duties and Responsibilities:**
· Build trusted relationships with client stakeholders
· Understand the client environment, issues, and priorities
· Work with clients to define their problems and co-create solutions
· Drive RFPs / proactive bids with regards to renewals, extensions and expansion
· Track of industry trends relevant to client business and bring forth proactive ideas and solutions
· Serve as the day-to-day point of contact for the clients
· Responsible for backlog growth including renewals and extensions of current engagements
· Lead the onsite project teams and ensure they understand the client environment
**Qualifications & Certifications (Optional):**
· 10+ years of services industry experience in a client-facing consultative or engagement-management role. Business development and consultative account expansion, working with both technical and non-technical audiences
· 5+ years of experience in handling large and complex delivery projects involving off-shore delivery teams. Deep understanding of, and experience in, delivery of digital services / solutions
· Experience managing large client P&L, including account reporting and metric assessment
· Solid understanding of and experience in account- or industry-relevant solutions for prospective accounts to be assigned
· Experience in working within targeted industry domains, and familiarity with associated business challenges. Proven experience in new business development and leading / managing business activities in a dynamic environment
· Experience in working with teams in a matrixed organization to meet deadlines without sacrificing service quality
· Bachelor's degree in technology, MBA degree, or equivalent experience
**Salary Range:** >$100,000
**Date of Posting:** 22/October/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Senior Client Partner
Melbourne, Victoria
NTT America, Inc.
Posted 11 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Cloud Client Partner at NTT DATA, your role will focus on identifying, developing, and closing managed service and outsourcing deals. You'll be our clients' trusted advisor, leveraging consulting-led sales skills to engage and secure opportunities with decision-makers. Working directly with clients from various industries, you'll play a crucial part in understanding their unique needs and promoting our cloud managed services solutions.
You'll build and nurture strong relationships with client leaders, ensuring a deep understanding of their business and the industry they operate in. Your day will involve generating demand, addressing client objections, and constructing managed services deals that meet both client and organizational needs. Importantly, you'll help translate complex requirements into actionable, win-win solutions.
Collaboration is key in this role. You'll partner with internal sales teams, delivery experts, and external vendors to drive deals from conception to closure. By participating in regional sales governance processes and deal clinics, you'll ensure that we're consistently aligning on business outcomes and maximizing opportunities for our clients.
You'll also drive the sales process by managing a pipeline of opportunities, developing client-centric strategies, and supporting the negotiation and contracting process. Ensuring DATA accuracy and providing insightful, DATA-driven reports will be essential in tracking progress and performance.
This role offers a unique opportunity to partner with some of the world's leading organizations, guiding them through their transformation journeys with our cutting-edge cloud solutions. Your expertise will help clients transition to new business models and achieve long-term success.
**To thrive in this role, you need to have:**
+ Excellent knowledge of cloud infrastructure principles and products.
+ Proficiency in working with major cloud platforms such as AWS, Microsoft Azure, and Google Cloud Platform.
+ Strong understanding of multi-vendor cloud solutions and services, including cloud security best practices.
+ Experience in managed services sales, with a successful track record of selling to large enterprise accounts.
+ Ability to manage the entire sales process, from initial engagement to contract closure.
+ Ability to build and maintain deep and long-term relationships with senior client leaders.
+ Good business acumen and negotiation skills.
+ Skilled in client-centric problem-solving.
+ Team player with excellent communication and collaboration skills.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Cloud Client Partner at NTT DATA, your role will focus on identifying, developing, and closing managed service and outsourcing deals. You'll be our clients' trusted advisor, leveraging consulting-led sales skills to engage and secure opportunities with decision-makers. Working directly with clients from various industries, you'll play a crucial part in understanding their unique needs and promoting our cloud managed services solutions.
You'll build and nurture strong relationships with client leaders, ensuring a deep understanding of their business and the industry they operate in. Your day will involve generating demand, addressing client objections, and constructing managed services deals that meet both client and organizational needs. Importantly, you'll help translate complex requirements into actionable, win-win solutions.
Collaboration is key in this role. You'll partner with internal sales teams, delivery experts, and external vendors to drive deals from conception to closure. By participating in regional sales governance processes and deal clinics, you'll ensure that we're consistently aligning on business outcomes and maximizing opportunities for our clients.
You'll also drive the sales process by managing a pipeline of opportunities, developing client-centric strategies, and supporting the negotiation and contracting process. Ensuring DATA accuracy and providing insightful, DATA-driven reports will be essential in tracking progress and performance.
This role offers a unique opportunity to partner with some of the world's leading organizations, guiding them through their transformation journeys with our cutting-edge cloud solutions. Your expertise will help clients transition to new business models and achieve long-term success.
**To thrive in this role, you need to have:**
+ Excellent knowledge of cloud infrastructure principles and products.
+ Proficiency in working with major cloud platforms such as AWS, Microsoft Azure, and Google Cloud Platform.
+ Strong understanding of multi-vendor cloud solutions and services, including cloud security best practices.
+ Experience in managed services sales, with a successful track record of selling to large enterprise accounts.
+ Ability to manage the entire sales process, from initial engagement to contract closure.
+ Ability to build and maintain deep and long-term relationships with senior client leaders.
+ Good business acumen and negotiation skills.
+ Skilled in client-centric problem-solving.
+ Team player with excellent communication and collaboration skills.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
This advertiser has chosen not to accept applicants from your region.
1
Senior Client Executive
Melbourne, Victoria
NetApp
Posted 11 days ago
Job Viewed
Job Description
**Job Summary**
In this key role, you will manage and drive sales engagements for large enterprises and service providers, working closely with NetApp's strategic partners in your assigned territory. Your focus will be to develop and implement a comprehensive sales strategy-including territory, account, and opportunity plans-to drive enterprise-wide adoption of NetApp's products and services. You will be responsible for meeting and exceeding quarterly and annual revenue targets while ensuring all sales and delivery activities are executed efficiently and effectively.
You will cultivate and strengthen executive relationships with key buyers and influencers, leveraging these connections throughout the sales process to secure bids, proposals, RFIs/RFPs, and Statements of Work. Ultimately, you will negotiate with clients to achieve mutually beneficial outcomes, fostering strong, long-term, value-driven partnerships.
**Key responsibilities**
+ Develop and execute a business development strategy aligned with NetApp's global vision to drive long-term customer engagement.
+ Consistently exceed sales targets by expanding NetApp's footprint across government accounts, securing new customers and workloads.
+ Manage the full sales cycle-identify, qualify, and close high-value opportunities, with accurate pipeline and revenue forecasting.
+ Use industry insights to position NetApp as a strategic partner aligned with customer goals.
+ Build and maintain strong customer relationships, acting as a trusted advisor to drive adoption and long-term value.
+ Stay across industry trends, customer challenges, and the competitive landscape to maintain market leadership.
+ Maintain structured account and opportunity plans to support sustained business growth.
+ Collaborate with internal teams, strategic partners, and distributors to create and convert opportunities.
**Critical skills for successful candidate**
+ Proven enterprise sales experience (8+ years) with a track record of closing and expanding large enterpriseaccounts, uncovering new opportunities, and driving business outcomes.
+ Strong commercial acumen and executive presence-able to engage senior decision-makers with insights that reshape thinking and influence direction.
+ Deep expertise in enterprise IT, including storage, cloud, and hybrid environments, with the ability to clearly articulate complex solutions and reframe customer perspectives.
+ Skilled in navigating complex sales cycles, balancing strategic planning with execution urgency to consistently deliver results.
+ Exceptional communication, negotiation, and strategic selling skills-able to anticipate objections, adapt quickly, and keep momentum in the room.
+ A persuasive, results-driven leader who influences stakeholders, creates urgency, and drives alignment across teams.
+ Proactive and collaborative-builds trust with customers and internal teams while challenging assumptions and guiding toward long-term value.
Enjoy unlimited access until June 27th
**Personal characteristics**
+ **Results-driven** , with a proven ability to work under pressure, exceed sales targets, and drive revenue growth.
+ **Highly competitive and self-motivated** , with a hunter mentality that thrives in a fast-paced, ever-evolving technology environment.
+ **Action-oriented and strategic** , with the ability to navigate complex sales cycles, influence stakeholders, and close high-value deals.
+ **An exceptional communicator and relationship builder** , confident in engaging C-level executives and key decision-makers.
+ **Curious and inquisitive** , with the ability to translate complex technical solutions into compelling business value for clients.
+ **Independent yet highly collaborative** , committed to delivering exceptional customer experiences and tailored solutions that align with business needs.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
In this key role, you will manage and drive sales engagements for large enterprises and service providers, working closely with NetApp's strategic partners in your assigned territory. Your focus will be to develop and implement a comprehensive sales strategy-including territory, account, and opportunity plans-to drive enterprise-wide adoption of NetApp's products and services. You will be responsible for meeting and exceeding quarterly and annual revenue targets while ensuring all sales and delivery activities are executed efficiently and effectively.
You will cultivate and strengthen executive relationships with key buyers and influencers, leveraging these connections throughout the sales process to secure bids, proposals, RFIs/RFPs, and Statements of Work. Ultimately, you will negotiate with clients to achieve mutually beneficial outcomes, fostering strong, long-term, value-driven partnerships.
**Key responsibilities**
+ Develop and execute a business development strategy aligned with NetApp's global vision to drive long-term customer engagement.
+ Consistently exceed sales targets by expanding NetApp's footprint across government accounts, securing new customers and workloads.
+ Manage the full sales cycle-identify, qualify, and close high-value opportunities, with accurate pipeline and revenue forecasting.
+ Use industry insights to position NetApp as a strategic partner aligned with customer goals.
+ Build and maintain strong customer relationships, acting as a trusted advisor to drive adoption and long-term value.
+ Stay across industry trends, customer challenges, and the competitive landscape to maintain market leadership.
+ Maintain structured account and opportunity plans to support sustained business growth.
+ Collaborate with internal teams, strategic partners, and distributors to create and convert opportunities.
**Critical skills for successful candidate**
+ Proven enterprise sales experience (8+ years) with a track record of closing and expanding large enterpriseaccounts, uncovering new opportunities, and driving business outcomes.
+ Strong commercial acumen and executive presence-able to engage senior decision-makers with insights that reshape thinking and influence direction.
+ Deep expertise in enterprise IT, including storage, cloud, and hybrid environments, with the ability to clearly articulate complex solutions and reframe customer perspectives.
+ Skilled in navigating complex sales cycles, balancing strategic planning with execution urgency to consistently deliver results.
+ Exceptional communication, negotiation, and strategic selling skills-able to anticipate objections, adapt quickly, and keep momentum in the room.
+ A persuasive, results-driven leader who influences stakeholders, creates urgency, and drives alignment across teams.
+ Proactive and collaborative-builds trust with customers and internal teams while challenging assumptions and guiding toward long-term value.
Enjoy unlimited access until June 27th
**Personal characteristics**
+ **Results-driven** , with a proven ability to work under pressure, exceed sales targets, and drive revenue growth.
+ **Highly competitive and self-motivated** , with a hunter mentality that thrives in a fast-paced, ever-evolving technology environment.
+ **Action-oriented and strategic** , with the ability to navigate complex sales cycles, influence stakeholders, and close high-value deals.
+ **An exceptional communicator and relationship builder** , confident in engaging C-level executives and key decision-makers.
+ **Curious and inquisitive** , with the ability to translate complex technical solutions into compelling business value for clients.
+ **Independent yet highly collaborative** , committed to delivering exceptional customer experiences and tailored solutions that align with business needs.
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.
2
Client Contracts Officer
Newcastle, New South Wales
Uniting
Posted 11 days ago
Job Viewed
Job Description
Client Contracts Officer
- Full time, fixed-term Contract until June 2026.
- Role based in Garden Suburb.
About Uniting
At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold.
Role Overview
We are seeking a client-focused Client Contracts Officer to join our Client Administration Team at Uniting. In this role, you will be responsible for the timely negotiation and issue of Permanent Residential Care Residency Agreements and ongoing financial and contractual support for residents in Aged Care.
Our clients are at the core of what we do, and we’re looking for someone who can bring a considered, practical, and empathetic approach to their financial needs.
Key Responsibilities
- Contribute to the overall efficiency and effectiveness of the Client Administration Team and its client-facing functions, specifically for Residential Aged Care services.
- Respond to client and prospective client enquiries, particularly those related to accommodation fee payments and means assessments.
- Coordinate with Residential Aged Care Services to ensure timely processing of bed offers, accurate client documentation, and prompt issue of Residency Agreements.
- Prepare and manage Permanent Residency Agreements, including negotiations, payment arrangements, and transfers of lump sum payments in line with legislative and contractual requirements.
- Monitor admissions and Bed Moves to ensure compliance with security of tenure and pricing provisions and support accurate data entry of accommodation fees and payment details in the Finance System.
- Respond by phone and correspondence to client account and other enquiries.
- Perform all duties in compliance with relevant legislation, contractual obligations, and within designated timeframes.
- Support effective database management through housekeeping activities in the Finance System.
Qualifications and Experience
- Higher School Certificate or equivalent clerical/administrative work experience.
- Experience in administrative roles, ideally within the health or aged care sector.
- Strong written and verbal communication skills.
- Data entry accuracy and familiarity with systems such as AX/PeoplePoint.
- Excellent customer service skills, particularly in working with older people and their families.
- High attention to detail and strong record-keeping skills.
What We Offer You
- A rewarding career with a leading human services organisation.
- Up to $18,550 NFP salary packaging available.
- Access to our U rewards program with exclusive discounts.
- Affordable access to Fitness Passport— discounted gym memberships to support your best life.
- A supportive and inclusive and collaborative work environment.
- Opportunities for professional growth.
- Purchase of additional leave.
How to apply: Send your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.
For all questions, please don't hesitate to contact Fabio Ioviero via email at
When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.
Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.
We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.
We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.
Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.
This advertiser has chosen not to accept applicants from your region.
3
Client Advisor | Casual | Perth
Perth, Western Australia
Tiffany & Co.
Posted 11 days ago
Job Viewed
Job Description
**The Blue Box.**
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Perth store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62082
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Perth store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62082
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
This advertiser has chosen not to accept applicants from your region.
4
Client Advisor | Casual | Chadstone
Chadstone, Victoria
Tiffany & Co.
Posted 18 days ago
Job Viewed
Job Description
**The Blue Box.**
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62039
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Chadstone store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 62039
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
This advertiser has chosen not to accept applicants from your region.
5
Client Side - Construction Supervisor
Adelaide, South Australia
KBR
Posted 11 days ago
Job Viewed
Job Description
Title:
Client Side - Construction Supervisor
We have an exciting opportunity for a Construction Supervisor to join the KBR team in Adelaide. This role will be embedded with one of our major clients, SA Water. Working together with SA Water, our collective goal is to deliver an efficient capital program and infrastructure projects, safely, on time, within budget and to customer and community expectations. To do this we are working with SA Water and changing; by adapting a better, more sophisticated approach to how we plan, manage, and deliver the program.
The Construction Supervisor will ensure the new civil works and treatment plants meet the required delivery outcomes and customer service level by supporting optimal construction delivery with regards to time, quality and cost through promotion of efficiency and innovation, safety and environmental best practice, including resource leadership, direction and capacity building.
Based out of SA Water House and travelling to sites when needed, this role includes providing technical advice and guidance to the construction and project team on enabling works requirements, civil works, mechanical & electrical works and commissioning/handover process.
Further to this, the Construction Supervisor is responsible for the following;
+ Ensuring all quality requirements of the project are carried out by the contractor in accordance with the technical specification and relevant technical Australian standards and guidelines.
+ Ensuring the project complies with necessary internal and external standards, acts and regulations, guidelines and design requirements are met.
+ Work with the Senior Project Manager to ensure project risks and opportunities are identified and assessed and necessary actions are taken.
+ Review of project activities against schedule and reported progress on a weekly basis, and report to Senior Project Manager
+ Monitoring of construction budget and support progress and final expenditure predictions being timely and accurate.
Qualifications and Key Skills
+ Demonstrated knowledge and application of construction and health, safety and environmental practices, standards and quality assurance methods
+ Ability to use and develop computer applications including project scheduling, spreadsheets and analytics e.g. Power BI, field applications for mobile working and reporting
+ Experience in construction, commissioning and program reviews and quality assurance, cost and time estimates and scheduling for construction projects
+ Infrastructure Solutions Australia
KBR's Infrastructure Solutions Australia business works with customers across the nation to deliver projects that create a better, more sustainable and technology-enabled future for all Australians. Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.
We are a team of over 1000 diverse, flexible, adaptable and highly skilled people who provide a wide range of professional consulting services to the private and public sector. Our high-performing teams are digitally connected and geographically diversified to match the changing characteristics of our principal markets and have the expertise to serve our clients' requirements through the full project lifecycle.
We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.
Help shape tomorrow by applying today!
Don't miss out on this opportunity to leave your impact on our society with one of Australia's leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.
Client Side - Construction Supervisor
We have an exciting opportunity for a Construction Supervisor to join the KBR team in Adelaide. This role will be embedded with one of our major clients, SA Water. Working together with SA Water, our collective goal is to deliver an efficient capital program and infrastructure projects, safely, on time, within budget and to customer and community expectations. To do this we are working with SA Water and changing; by adapting a better, more sophisticated approach to how we plan, manage, and deliver the program.
The Construction Supervisor will ensure the new civil works and treatment plants meet the required delivery outcomes and customer service level by supporting optimal construction delivery with regards to time, quality and cost through promotion of efficiency and innovation, safety and environmental best practice, including resource leadership, direction and capacity building.
Based out of SA Water House and travelling to sites when needed, this role includes providing technical advice and guidance to the construction and project team on enabling works requirements, civil works, mechanical & electrical works and commissioning/handover process.
Further to this, the Construction Supervisor is responsible for the following;
+ Ensuring all quality requirements of the project are carried out by the contractor in accordance with the technical specification and relevant technical Australian standards and guidelines.
+ Ensuring the project complies with necessary internal and external standards, acts and regulations, guidelines and design requirements are met.
+ Work with the Senior Project Manager to ensure project risks and opportunities are identified and assessed and necessary actions are taken.
+ Review of project activities against schedule and reported progress on a weekly basis, and report to Senior Project Manager
+ Monitoring of construction budget and support progress and final expenditure predictions being timely and accurate.
Qualifications and Key Skills
+ Demonstrated knowledge and application of construction and health, safety and environmental practices, standards and quality assurance methods
+ Ability to use and develop computer applications including project scheduling, spreadsheets and analytics e.g. Power BI, field applications for mobile working and reporting
+ Experience in construction, commissioning and program reviews and quality assurance, cost and time estimates and scheduling for construction projects
+ Infrastructure Solutions Australia
KBR's Infrastructure Solutions Australia business works with customers across the nation to deliver projects that create a better, more sustainable and technology-enabled future for all Australians. Through trusted partnerships with our customers, our best and brightest deliver innovative solutions across the transport, water and environment, buildings, defence infrastructure and program management and construction consultancy markets.
We are a team of over 1000 diverse, flexible, adaptable and highly skilled people who provide a wide range of professional consulting services to the private and public sector. Our high-performing teams are digitally connected and geographically diversified to match the changing characteristics of our principal markets and have the expertise to serve our clients' requirements through the full project lifecycle.
We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders.
Help shape tomorrow by applying today!
Don't miss out on this opportunity to leave your impact on our society with one of Australia's leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.
This advertiser has chosen not to accept applicants from your region.
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About the latest Client side Jobs in Australia !
6
IT Client Services Administrator
Macquarie Park, New South Wales
Fresenius Medical Care North America
Posted 16 days ago
Job Viewed
Job Description
**Please note:** This is a one-year, fixed-term contractor position with no possibility of conversion to a permanent employee.
**Primary purpose of the role:**
The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.
**Key Result Area**
**Strategy, Planning, Acquisition & Deployment**
+ Support the acquisition of new computer or networking hardware
+ Evaluate documented resolutions and analyze trends for ways to prevent future problems.
+ Alert management to emerging trends in incidents.
+ Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
+ Install and configure Citrix applications.
**Operational Management**
+ Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
+ Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
+ Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
+ Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
+ Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
+ Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
+ Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
+ Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Install anti-virus software and ensure virus definitions are up-to-date.
+ Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
+ Test fixes to ensure problem has been adequately resolved.
+ Perform post-resolution follow ups to help requests.
**Competencies** (attitude, skills, typical qualifications & experience)
+ 3 years' experience administrating both Citrix and physical clients remotely and on-site
+ Experience documenting and maintaining configuration and process information
+ Bachelor Degree or equivalent in Information Systems
+ Strong customer service orientation.
+ Proven analytical and problem-solving abilities.
+ Ability to effectively prioritize and execute tasks in a high-pressure environment.
+ Strong interpersonal and oral communication skills.
+ Ability to present ideas and solutions in user-friendly language.
+ Highly self-motivated and directed.
+ Keen attention to detail.
+ Strong knowledge of software quality assurance best practices
+ Skilled at working within a team-oriented, collaborative environment.
**Primary purpose of the role:**
The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.
**Key Result Area**
**Strategy, Planning, Acquisition & Deployment**
+ Support the acquisition of new computer or networking hardware
+ Evaluate documented resolutions and analyze trends for ways to prevent future problems.
+ Alert management to emerging trends in incidents.
+ Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
+ Install and configure Citrix applications.
**Operational Management**
+ Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
+ Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
+ Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
+ Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
+ Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
+ Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
+ Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
+ Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Install anti-virus software and ensure virus definitions are up-to-date.
+ Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
+ Test fixes to ensure problem has been adequately resolved.
+ Perform post-resolution follow ups to help requests.
**Competencies** (attitude, skills, typical qualifications & experience)
+ 3 years' experience administrating both Citrix and physical clients remotely and on-site
+ Experience documenting and maintaining configuration and process information
+ Bachelor Degree or equivalent in Information Systems
+ Strong customer service orientation.
+ Proven analytical and problem-solving abilities.
+ Ability to effectively prioritize and execute tasks in a high-pressure environment.
+ Strong interpersonal and oral communication skills.
+ Ability to present ideas and solutions in user-friendly language.
+ Highly self-motivated and directed.
+ Keen attention to detail.
+ Strong knowledge of software quality assurance best practices
+ Skilled at working within a team-oriented, collaborative environment.
This advertiser has chosen not to accept applicants from your region.
7
Client Relationship Manager - Insurance
Sydney, New South Wales
Cognizant
Posted 11 days ago
Job Viewed
Job Description
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
**Overview**
Client Relationship Managers (CRMs) are key contributors to grow business and manage customers of Cognizant. They support the Client Partners and act as business owners for assigned accounts, managing the day -to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a highly visible and challenging opportunity and requires high amount of commitment, business acumen, insurance industry domain experience, leadership qualities and motivated attitude to perform well.
**Key Responsibilities**
- The CRM will be accountable for managing, retaining and developing Insurance accounts / portfolio and driving growth.
- Serving as the primary management contact and client liaison, develop 'Trusted Advisor' relationships with CxOs and other key stakeholders.
- Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
- Identify strategic initiatives that help client's business achieve their goals and drive transformational programs.
- Provide thought leadership / innovation in managing strategic customers.
- Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolio.
- Drive growth and customer satisfaction in the accounts / portfolio.
- Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.
- Negotiate commercial terms of engagement.
- Responsible for managing the P&L of portfolio, business planning / budgeting.
- Work with the delivery team and third-party vendors to ensure that project risks are minimized, and project goals are met.
**Measures**
A CRM's shared measures are margin, revenue, client satisfaction, & employee retention. CRM role specific measures are renewal win rates, & client experience.
**Preferred Qualifications**
- 12+ years of experience in account management, insurance domain, Superannuation domain, business development activities in IT service industry with proven track record in managing global and local insurance clients.
- Seasoned business development professional with an excellent track record in managing, retaining and developing businesses.
- Strong knowledge of technology and business segments within the financial services sector.
- Strong connects to the senior business and technology leadership in the Insurance accounts.
- Thorough domain knowledge with awareness / expertise in latest digital innovations in the insurance industry.
- Knowledge of leading Insurance IT Products in the market and ability to build partnership ecosystem with vendors and Insurtech will be an added advantage.
- Experience working on onsite / offshore model.
- Experience in large IT project implementations with a good awareness of the tools and technologies used in large scale business.
- Practitioner mindset towards engaging senior level executives in transformation solutions.
- Strategic thinking, confident and the ability to plan ahead and stay the course.
- Proven track record of improving business performance and winning deals.
- Must be able to navigate a large organization, work in a multi -dimensional matrix and have the power of persuasion through content and confidence.
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.
- Strong negotiation, communication and facilitation skills.
**Next steps:**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Salary >100,000 AUD
Salary: 100,000 and above
Posting Date: 20 May 2025
#LI-ADITIJAIN
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
**Overview**
Client Relationship Managers (CRMs) are key contributors to grow business and manage customers of Cognizant. They support the Client Partners and act as business owners for assigned accounts, managing the day -to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a highly visible and challenging opportunity and requires high amount of commitment, business acumen, insurance industry domain experience, leadership qualities and motivated attitude to perform well.
**Key Responsibilities**
- The CRM will be accountable for managing, retaining and developing Insurance accounts / portfolio and driving growth.
- Serving as the primary management contact and client liaison, develop 'Trusted Advisor' relationships with CxOs and other key stakeholders.
- Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
- Identify strategic initiatives that help client's business achieve their goals and drive transformational programs.
- Provide thought leadership / innovation in managing strategic customers.
- Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolio.
- Drive growth and customer satisfaction in the accounts / portfolio.
- Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.
- Negotiate commercial terms of engagement.
- Responsible for managing the P&L of portfolio, business planning / budgeting.
- Work with the delivery team and third-party vendors to ensure that project risks are minimized, and project goals are met.
**Measures**
A CRM's shared measures are margin, revenue, client satisfaction, & employee retention. CRM role specific measures are renewal win rates, & client experience.
**Preferred Qualifications**
- 12+ years of experience in account management, insurance domain, Superannuation domain, business development activities in IT service industry with proven track record in managing global and local insurance clients.
- Seasoned business development professional with an excellent track record in managing, retaining and developing businesses.
- Strong knowledge of technology and business segments within the financial services sector.
- Strong connects to the senior business and technology leadership in the Insurance accounts.
- Thorough domain knowledge with awareness / expertise in latest digital innovations in the insurance industry.
- Knowledge of leading Insurance IT Products in the market and ability to build partnership ecosystem with vendors and Insurtech will be an added advantage.
- Experience working on onsite / offshore model.
- Experience in large IT project implementations with a good awareness of the tools and technologies used in large scale business.
- Practitioner mindset towards engaging senior level executives in transformation solutions.
- Strategic thinking, confident and the ability to plan ahead and stay the course.
- Proven track record of improving business performance and winning deals.
- Must be able to navigate a large organization, work in a multi -dimensional matrix and have the power of persuasion through content and confidence.
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.
- Strong negotiation, communication and facilitation skills.
**Next steps:**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Salary >100,000 AUD
Salary: 100,000 and above
Posting Date: 20 May 2025
#LI-ADITIJAIN
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
8
Client Advisor | Casual | Adelaide
Adelaide, South Australia
Tiffany & Co.
Posted 11 days ago
Job Viewed
Job Description
**The Blue Box.**
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Adelaide store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 61445
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Since 1837, Tiffany & Co. has always been a company of great innovators who are constantly pushing the boundaries of what's possible with design and influencing style.
As our organization continues to grow within the LVMH group, we now have an exciting opportunity for an experienced individual to join our Adelaide store as a Client Advisor on a casual basis.
**Your role in the Tiffany Legacy**
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.
In your role you will:
+ Proactively communicate with our clients, ensuring the Tiffany Experience - uniquely tailored and personalized customer service
+ Deliver an uncompromising luxurious experience, maintaining efficiency in a fast paced environment
+ Contribute to increase performance and elevate client development and selling ceremony
+ Drive sales and ensure that sales target are exceeded
**Perfect Fit?**
+ Be a Blue Box Enthusiast with passion for customer service and sales
+ 2-3 years of experience in a sales or customer service role and working toward targets and KPIs
+ Ability to build meaningful client relationships with a diverse population
+ Ability to be innovative and think outside of the box
+ You must be flexible to work non-traditional trading hours including weekdays and weekends, late night trade and all holidays
+ Mandarin-speaking candidates are encouraged to apply
**Why Tiffany?**
+ Generous salary, commission, incentives employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Endless career opportunities with the largest luxury group - LVMH!
+ Never-ending training and individual up-skilling opportunities
+ Great mentoring from highly experienced management team
**This is just the beginning.**
**APPLY NOW.**
**Job Identification** : 61445
**Job Category:** : Retail
**Assignment Category** : Temporary Part-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
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