36 Cloud Technologies jobs in Australia

Solutions Engineer - Cloud and Data Centre Infrastructure
Apply ( Location:North Sydney, Australia
+ Area of InterestSales - Services, Solutions, Customer Success
+ Job TypeProfessional
+ Technology InterestCloud and Data Center
+ Job Id1444961
Location: Must be based in or within a commutable distance to Sydney
Work Authorisation for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future
**Meet the Team**
The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data centre customer transformation and growth. We are the worldwide go-to-market compute and data centre networking engine gathering market transitions and allowing sellers to expand growth for customers and Cisco. Alongside our colleagues, Cloud & AI Infrastructure builds the sales strategy, activates sellers and technical communities, and accelerates selling.
**Your Impact**
Want to work in a dynamic, fast-growing team and be engaged in Cisco's AI-Ready Data Centre opportunities?
We are seeking a Solutions Engineer to join the newly formed ANZ Compute and Artificial Intelligence Infrastructure (CAI) team. In this role you will be responsible for developing technical relationships with our NSW Enterprise customers; your ultimate aim: to become a trusted advisor who not only consults on technical design and architectures but influences technology transformation decisions and direction.
As a Cloud and AI Infrastructure Solutions Engineer, you will work closely with various account teams to discover, define, develop and design Compute and AI Infrastructure solutions to meet customer's business needs. You will help them position data center virtualization and systems architecture solutions effectively against competing offerings. You will be passionate about presales engineering activities, demonstrating solutions and architectures in Cloud and AI infrastructure. As a bonus, you will work with outstanding people in product development and collaborate with peers to teach and enable the greater ANZ presales organisation. You will need to travel as needed to meet with clients and attend industry events.
**Minimum Qualifications:**
+ 6+ years of technical presales experience selling Compute, Storage and Data Centre Switching.
+ Deep understanding of Data Centre network and Compute architectural designs.
+ Deep knowledge of Data Centre enterprise applications, virtualisation technologies and operational toolsets.
+ Excellent presentation skills - ability to deliver engaging workshops to both technical and non-technical audiences.
**Preferred Qualifications:**
+ Bachelor degree in Computer Science, Computer Engineering, Electrical Engineering, or related field or equivalent experience; advanced degree is a plus.
+ Cisco Certifications (CCNA, CCNP or CCIE)
+ Knowledge of Cisco Nexus, ACI and UCS solutions.
+ Understanding of AI architectures and infrastructure products.
+ Experience designing Converged infrastructure and Hyper-Converged Infrastructure (HCI) solutions.
+ Proficiency with automation tool sets (Ansible, Terraform) with a strong focus on DC switching and compute.
+ Foundational software development skills e.g. Python
+ Demonstrates proactive leadership with a team-oriented attitude.
+ Self-starter who can lead opportunities without close supervision
+ Hold a continuous learning philosophy, able to navigate ambiguity and complex customer challenges.
+ Cultivates relationships within multiple layers of an organisation and promotes an "I can" attitude.
+ Creative problem solver who enjoys asking "imagine if." questions and is willing to take calculated risks.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with
empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**Our Company**
At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
**What You'll Do**
+ Manage and Optimize Cloud Infrastructure, Oversee the deployment, management, and scaling of AWS cloud infrastructure to support a robust data platform.
+ Implement and maintain monitoring solutions to ensure optimal performance, availability, and reliability of cloud-hosted services.
+ Develop and maintain automation scripts using tools like Terraform, CloudFormation, and Ansible to streamline operations and reduce manual intervention.
+ Lead the response to operational incidents, perform root cause analysis, and implement corrective actions to prevent recurrence.
+ Ensure the cloud environment adheres to security best practices and compliance requirements, including regular audits and vulnerability assessments.
+ Work closely with development, data engineering, and security teams to integrate new features and improvements into the cloud infrastructure.
+ Monitor and optimize cloud spending, implementing cost-saving measures without compromising performance or reliability.
+ Maintain comprehensive documentation of the cloud architecture, processes, and procedures.
+ Plan and execute backup, archive, and recovery procedures for cloud-based data platform.
**Who You'll Work With**
+ Our Cloud Operations team is a global force, managing end-to-end cloud infrastructure across major CSPs. We work in a 24x7 environment, ensuring availability, data protection, and timely upgrades. Collaborating with product development and IT and Architecture teams, we're passionate about excellence and stay ahead of the curve in this ever-evolving cloud landscape. If you're ready to shape the future of cloud operations, come be part of our dynamic team!
+ At the heart of our team lies a commitment to reliability and innovation. We thrive on challenges, adapt swiftly to change. Whether it's optimizing resource allocation or troubleshooting complex incidents, we're in it together.
+ The position will report to Delivery Manager, Cloud Operations.
**What Makes You a Qualified Candidate**
+ Bachelor's degree in Engineering, IT, or a related field
+ Minimum of 2 years of experience in cloud operations, with a strong focus on AWS services
+ Proficiency in AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, and more
+ Hands-on experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, and configuration management tools like Ansible or Chef
+ Strong scripting skills in languages such as Python, Shell, or PowerShell
+ Experience with monitoring tools like Prometheus, Grafana, ELK Stack, or AWS CloudWatch
+ Understanding of cloud security principles, including IAM policies, security groups, and encryption
+ Excellent troubleshooting skills and the ability to perform root cause analysis
+ Certified Solutions Architect/Sysops Associate, AWS Certified DevOps Engineer, or similar certifications are highly desirable
+ Experience with Datadog for monitoring and performance optimization will be a significant advantage
+ Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
+ Good understanding of ITIL (certification will be an advantage)
+ Hands-on with an industry standard ITIL tool (ServiceNow experience preferred)
+ Flexibility and Willingness to work in a 24x7 environment and adapt to shift schedules as per the roster
**What You'll Bring**
+ A proactive approach to identifying and implementing improvements in cloud operations.
+ Strong interpersonal skills to work effectively with cross-functional teams.
+ Meticulous attention to detail to ensure the reliability and security of the cloud infrastructure.
+ Ability to adapt to rapidly changing environments and new technologies.
+ A commitment to delivering high-quality solutions that meet the needs of internal and external stakeholders.
+ A passion for staying up-to-date with the latest trends and advancements in cloud technology.
+ Extensive experience in managing and optimizing large and complex AWS environments, including EC2, S3, RDS, and VPC configurations.
+ Proficiency in Linux system administration, including installation, configuration, and maintenance of Linux servers.
+ Expertise in managing patching and upgrades of Linux-hosted applications to ensure security and performance
+ Teradata VantageCloud knowledge or experience (will be an advantage)
#LI-AB4
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

**Our Company**
At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
**What You'll Do**
+ Manage and Optimize Cloud Infrastructure, Oversee the deployment, management, and scaling of AWS cloud infrastructure to support a robust data platform.
+ Implement and maintain monitoring solutions to ensure optimal performance, availability, and reliability of cloud-hosted services.
+ Develop and maintain automation scripts using tools like Terraform, CloudFormation, and Ansible to streamline operations and reduce manual intervention.
+ Lead the response to operational incidents, perform root cause analysis, and implement corrective actions to prevent recurrence.
+ Ensure the cloud environment adheres to security best practices and compliance requirements, including regular audits and vulnerability assessments.
+ Work closely with development, data engineering, and security teams to integrate new features and improvements into the cloud infrastructure.
+ Monitor and optimize cloud spending, implementing cost-saving measures without compromising performance or reliability.
+ Maintain comprehensive documentation of the cloud architecture, processes, and procedures.
+ Plan and execute backup, archive, and recovery procedures for cloud-based data platform.
**Who You'll Work With**
+ Our Cloud Operations team is a global force, managing end-to-end cloud infrastructure across major CSPs. We work in a 24x7 environment, ensuring availability, data protection, and timely upgrades. Collaborating with product development and IT and Architecture teams, we're passionate about excellence and stay ahead of the curve in this ever-evolving cloud landscape. If you're ready to shape the future of cloud operations, come be part of our dynamic team!
+ At the heart of our team lies a commitment to reliability and innovation. We thrive on challenges, adapt swiftly to change. Whether it's optimizing resource allocation or troubleshooting complex incidents, we're in it together.
+ The position will report to Delivery Manager, Cloud Operations.
**What Makes You a Qualified Candidate**
+ Bachelor's degree in Engineering, IT, or a related field
+ Minimum of 2 years of experience in cloud operations, with a strong focus on AWS services
+ Proficiency in AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, and more
+ Hands-on experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, and configuration management tools like Ansible or Chef
+ Strong scripting skills in languages such as Python, Shell, or PowerShell
+ Experience with monitoring tools like Prometheus, Grafana, ELK Stack, or AWS CloudWatch
+ Understanding of cloud security principles, including IAM policies, security groups, and encryption
+ Excellent troubleshooting skills and the ability to perform root cause analysis
+ Certified Solutions Architect/Sysops Associate, AWS Certified DevOps Engineer, or similar certifications are highly desirable
+ Experience with Datadog for monitoring and performance optimization will be a significant advantage
+ Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
+ Good understanding of ITIL (certification will be an advantage)
+ Hands-on with an industry standard ITIL tool (ServiceNow experience preferred)
+ Flexibility and Willingness to work in a 24x7 environment and adapt to shift schedules as per the roster
**What You'll Bring**
+ A proactive approach to identifying and implementing improvements in cloud operations.
+ Strong interpersonal skills to work effectively with cross-functional teams.
+ Meticulous attention to detail to ensure the reliability and security of the cloud infrastructure.
+ Ability to adapt to rapidly changing environments and new technologies.
+ A commitment to delivering high-quality solutions that meet the needs of internal and external stakeholders.
+ A passion for staying up-to-date with the latest trends and advancements in cloud technology.
+ Extensive experience in managing and optimizing large and complex AWS environments, including EC2, S3, RDS, and VPC configurations.
+ Proficiency in Linux system administration, including installation, configuration, and maintenance of Linux servers.
+ Expertise in managing patching and upgrades of Linux-hosted applications to ensure security and performance
+ Teradata VantageCloud knowledge or experience (will be an advantage)
#LI-AB4
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
Do you enjoy uncovering customers' business challenges and designing innovative solutions? Are you eager to transform how companies build and run modern applications? Are you ready for an opportunity to transform the way companies work? If you have a passion for Kubernetes, Cloud Native and AI/ML technologies; we want to talk to you!
Nutanix (NTNX) is looking for a passionate Advisory Solutions Architect - Cloud Native to drive customer adoption and success with our Kubernetes, Cloud Native and AI/ML solutions. You will serve as a trusted advisor, helping enterprises modernize their application platforms with Kubernetes and AI/ML technologies. You will connect customer challenges with Nutanix solutions and communicate technical value to diverse audiences, from engineers to executives.
As a key technical leader, you will not only develop and present demos and proof-of-concepts (POCs) but also provide consultative guidance on architecture, implementation, and best practices. Your ability to translate complex technical capabilities into business value will be essential.
The position is a high-impact and high-visibility role, considered the pinnacle of Systems Engineering. Success in this role will be demonstrated by your strong technical aptitude and ability to communicate effectively and efficiently.
Systems Engineering at Nutanix
Our Systems Engineering & Solution Sales organization is made up of 800+ customer - focused technical sales professionals who are responsible for identifying and matching technology opportunities with the customer's business issues and objectives, as well as channel partner training and enablement. This team also acts in a consultative fashion and is looked to as an expert in their field by the Nutanix sales, customer success, business partners, and customers.
_Sound like you? Read on._
**About the Team**
Meet Hiring Manager, Phoon Woh Shon, Manager, Portfolio and Solution Architecture, Nutanix APJ - Cloud Native & Automation:
+ Woh Shon joined Nutanix in 2024, bringing with him extensive experience in the domain of Application Modernization, Cloud Native & Container Technologies
+ He has held various technical and leadership roles across different organizations, helping organizations build future-ready architectures.
**Your Role**
This is a technical pre-sales role where you will support customers in achieving their business and IT modernization goals with your Kubernetes expertise and Cloud Native solutioning skills.
+ Provide Kubernetes domain expertise and deep knowledge of Nutanix Kubernetes Platform (NKP) to deliver technical and strategic guidance that influences customer decisions and drives satisfaction.
+ Engage with technical leadership and executive stakeholders, building strong relationships and helping the sales team progress large strategic opportunities.
+ Create and deliver advanced technical presentations, demonstrations, and proof-of-concepts (POCs) tailored to customer needs, ensuring high adoption rates.
+ Support and accelerate pipeline generation in collaboration with the sales team, leveraging bootcamps, workshops, and hands-on labs to drive interest, cross-sell, and upsell opportunities.
+ Maintain expertise in Nutanix Kubernetes Platform, AI/ML and Cloud Native technologies, while staying informed about competitive Kubernetes solutions and broader Cloud Native ecosystems.
+ Qualify leads within emerging Kubernetes technologies and new market segments, accelerating solution selling and customer adoption.
+ Build and maintain deep relationships with Channel and Alliance Partners to enhance sales motions and market influence.
+ Perform regular check-ins with existing customers to drive platform adoption, expansion, and renewals.
+ Support the NKP go-to-market strategy by contributing to marketing initiatives, including whitepapers, technical collaterals, success stories, videos, and demos.
+ Actively participate in Product Management and Engineering meetings to provide field insights and influence the development of Develop and deliver enablement programs for internal and external stakeholders to drive sales outcomes and enhance NKP capabilities.
+ Collaborate with the marketing team to conduct in-person and online seminars on Kubernetes, Cloud Native application modernization, and DevOps best practices.
**What You Will Bring**
+ 6 to 9 years of experience in a customer-facing pre-sales or solution architecture role, focusing on Kubernetes, Cloud Native, AI/ML workloads on Kubernetes and container platforms.
+ Bachelor's Degree and working knowledge of Information Technology.
+ Expert-level experience with at least two different Kubernetes platforms, e.g.: OpenShift Container Platform, or any of the Public Cloud Kubernetes platforms.
+ Deep expertise with Kubernetes architecture, cluster management, networking, storage, security best practices; Observability stack and service mesh.
+ Hands-on experience and familiarity with containers (Docker), CI/CD pipelines, GitOps and DevOps workflows and open-source technologies in the Cloud Native ecosystem.
+ Strong knowledge and understanding of MLOps, optimizing and deploying of AL/ML workload on Kubernetes.
+ Competitive experience with other Kubernetes solutions and ability to position Nutanix Kubernetes Platform against them.
+ Ability to thrive in a fast-paced, evolving environment, working cross-functionally to drive customer adoption and sales success.
+ Self-driven and proactive, with the ability to collaborate across teams and leverage company resources effectively.
+ Exceptional communication and presentation skills, with strong attention to detail, follow-through, and organizational abilities.
+ Deep understanding of technical discovery, proposal processes, objection handling, and business case development to support deal closure.
+ Strong drive to stay ahead of industry trends and competitive solutions, positioning Nutanix Kubernetes Platform effectively.
+ Experience training sales and technical personnel on Kubernetes architectures and Cloud Native solutions.
+ Willingness to travel up to 20% within the region, based on business and event needs.
**Work Arrangement**
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are?the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that?extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the?primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated?hands-on experience with expertise in one or more?of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are?the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that?extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the?primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated?hands-on experience with expertise in one or more?of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are?the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that?extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the?primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically** **Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholdersto support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications** **:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering?
+ OR equivalent experience?
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated?hands-on experience with expertise in one or more?of the following Cloud?technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog,Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP #AZCXPACE #AzureCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are?the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that?extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the?primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically** **Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholdersto support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications** **:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering?
+ OR equivalent experience?
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated?hands-on experience with expertise in one or more?of the following Cloud?technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog,Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP #AZCXPACE #AzureCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are?the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that?extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the?primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically** **Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholdersto support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications** **:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering?
+ OR equivalent experience?
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated?hands-on experience with expertise in one or more?of the following Cloud?technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog,Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP #AZCXPACE #AzureCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .