41 Cloud Technologies jobs in Australia

**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
Do you enjoy uncovering customers' business challenges and designing innovative solutions? Are you eager to transform how companies build and run modern applications? Are you ready for an opportunity to transform the way companies work? If you have a passion for Kubernetes, Cloud Native and AI/ML technologies; we want to talk to you!
Nutanix (NTNX) is looking for a passionate Advisory Solutions Architect - Cloud Native to drive customer adoption and success with our Kubernetes, Cloud Native and AI/ML solutions. You will serve as a trusted advisor, helping enterprises modernize their application platforms with Kubernetes and AI/ML technologies. You will connect customer challenges with Nutanix solutions and communicate technical value to diverse audiences, from engineers to executives.
As a key technical leader, you will not only develop and present demos and proof-of-concepts (POCs) but also provide consultative guidance on architecture, implementation, and best practices. Your ability to translate complex technical capabilities into business value will be essential.
The position is a high-impact and high-visibility role, considered the pinnacle of Systems Engineering. Success in this role will be demonstrated by your strong technical aptitude and ability to communicate effectively and efficiently.
Systems Engineering at Nutanix
Our Systems Engineering & Solution Sales organization is made up of 800+ customer - focused technical sales professionals who are responsible for identifying and matching technology opportunities with the customer's business issues and objectives, as well as channel partner training and enablement. This team also acts in a consultative fashion and is looked to as an expert in their field by the Nutanix sales, customer success, business partners, and customers.
_Sound like you? Read on._
**About the Team**
Meet Hiring Manager, Phoon Woh Shon, Manager, Portfolio and Solution Architecture, Nutanix APJ - Cloud Native & Automation:
+ Woh Shon joined Nutanix in 2024, bringing with him extensive experience in the domain of Application Modernization, Cloud Native & Container Technologies
+ He has held various technical and leadership roles across different organizations, helping organizations build future-ready architectures.
**Your Role**
This is a technical pre-sales role where you will support customers in achieving their business and IT modernization goals with your Kubernetes expertise and Cloud Native solutioning skills.
+ Provide Kubernetes domain expertise and deep knowledge of Nutanix Kubernetes Platform (NKP) to deliver technical and strategic guidance that influences customer decisions and drives satisfaction.
+ Engage with technical leadership and executive stakeholders, building strong relationships and helping the sales team progress large strategic opportunities.
+ Create and deliver advanced technical presentations, demonstrations, and proof-of-concepts (POCs) tailored to customer needs, ensuring high adoption rates.
+ Support and accelerate pipeline generation in collaboration with the sales team, leveraging bootcamps, workshops, and hands-on labs to drive interest, cross-sell, and upsell opportunities.
+ Maintain expertise in Nutanix Kubernetes Platform, AI/ML and Cloud Native technologies, while staying informed about competitive Kubernetes solutions and broader Cloud Native ecosystems.
+ Qualify leads within emerging Kubernetes technologies and new market segments, accelerating solution selling and customer adoption.
+ Build and maintain deep relationships with Channel and Alliance Partners to enhance sales motions and market influence.
+ Perform regular check-ins with existing customers to drive platform adoption, expansion, and renewals.
+ Support the NKP go-to-market strategy by contributing to marketing initiatives, including whitepapers, technical collaterals, success stories, videos, and demos.
+ Actively participate in Product Management and Engineering meetings to provide field insights and influence the development of Develop and deliver enablement programs for internal and external stakeholders to drive sales outcomes and enhance NKP capabilities.
+ Collaborate with the marketing team to conduct in-person and online seminars on Kubernetes, Cloud Native application modernization, and DevOps best practices.
**What You Will Bring**
+ 6 to 9 years of experience in a customer-facing pre-sales or solution architecture role, focusing on Kubernetes, Cloud Native, AI/ML workloads on Kubernetes and container platforms.
+ Bachelor's Degree and working knowledge of Information Technology.
+ Expert-level experience with at least two different Kubernetes platforms, e.g.: OpenShift Container Platform, or any of the Public Cloud Kubernetes platforms.
+ Deep expertise with Kubernetes architecture, cluster management, networking, storage, security best practices; Observability stack and service mesh.
+ Hands-on experience and familiarity with containers (Docker), CI/CD pipelines, GitOps and DevOps workflows and open-source technologies in the Cloud Native ecosystem.
+ Strong knowledge and understanding of MLOps, optimizing and deploying of AL/ML workload on Kubernetes.
+ Competitive experience with other Kubernetes solutions and ability to position Nutanix Kubernetes Platform against them.
+ Ability to thrive in a fast-paced, evolving environment, working cross-functionally to drive customer adoption and sales success.
+ Self-driven and proactive, with the ability to collaborate across teams and leverage company resources effectively.
+ Exceptional communication and presentation skills, with strong attention to detail, follow-through, and organizational abilities.
+ Deep understanding of technical discovery, proposal processes, objection handling, and business case development to support deal closure.
+ Strong drive to stay ahead of industry trends and competitive solutions, positioning Nutanix Kubernetes Platform effectively.
+ Experience training sales and technical personnel on Kubernetes architectures and Cloud Native solutions.
+ Willingness to travel up to 20% within the region, based on business and event needs.
**Work Arrangement**
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting

**Our Company**
At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
**What You'll Do**
+ Manage and Optimize Cloud Infrastructure, Oversee the deployment, management, and scaling of AWS cloud infrastructure to support a robust data platform.
+ Implement and maintain monitoring solutions to ensure optimal performance, availability, and reliability of cloud-hosted services.
+ Develop and maintain automation scripts using tools like Terraform, CloudFormation, and Ansible to streamline operations and reduce manual intervention.
+ Lead the response to operational incidents, perform root cause analysis, and implement corrective actions to prevent recurrence.
+ Ensure the cloud environment adheres to security best practices and compliance requirements, including regular audits and vulnerability assessments.
+ Work closely with development, data engineering, and security teams to integrate new features and improvements into the cloud infrastructure.
+ Monitor and optimize cloud spending, implementing cost-saving measures without compromising performance or reliability.
+ Maintain comprehensive documentation of the cloud architecture, processes, and procedures.
+ Plan and execute backup, archive, and recovery procedures for cloud-based data platform.
**Who You'll Work With**
Our Cloud Operations team is a global force, managing end-to-end cloud infrastructure across major CSPs. We work in a 24x7 environment, ensuring availability, data protection, and timely upgrades. Collaborating with product development and IT and Architecture teams, we're passionate about excellence and stay ahead of the curve in this ever-evolving cloud landscape. If you're ready to shape the future of cloud operations, come be part of our dynamic team!
At the heart of our team lies a commitment to reliability and innovation. We thrive on challenges, adapt swiftly to change. Whether it's optimizing resource allocation or troubleshooting complex incidents, we're in it together.
The position will report to Delivery Manager, Cloud Operations.
**What Makes You a Qualified Candidate**
+ Bachelor's degree in Engineering, IT, or a related field
+ Minimum of 7 years of experience in cloud operations, with a strong focus on AWS services
+ Proficiency in AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, and more
+ Hands-on experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, and configuration management tools like Ansible or Chef
+ Strong scripting skills in languages such as Python, Shell, or PowerShell
+ Experience with monitoring tools like Prometheus, Grafana, ELK Stack, or AWS CloudWatch
+ Understanding of cloud security principles, including IAM policies, security groups, and encryption
+ Excellent troubleshooting skills and the ability to perform root cause analysis
+ Certified Solutions Architect/Sysops Associate, AWS Certified DevOps Engineer, or similar certifications are highly desirable
+ Experience with Datadog for monitoring and performance optimization will be a significant advantage
+ Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
+ Good understanding of ITIL (certification will be an advantage)
+ Hands-on with an industry standard ITIL tool (ServiceNow experience preferred)
+ Flexibility and Willingness to work in a 24x7 environment and adapt to shift schedules as per the roster
**What You'll Bring**
+ A proactive approach to identifying and implementing improvements in cloud operations.
+ Strong interpersonal skills to work effectively with cross-functional teams.
+ Meticulous attention to detail to ensure the reliability and security of the cloud infrastructure.
+ Ability to adapt to rapidly changing environments and new technologies.
+ A commitment to delivering high-quality solutions that meet the needs of internal and external stakeholders.
+ A passion for staying up-to-date with the latest trends and advancements in cloud technology.
+ Extensive experience in managing and optimizing large and complex AWS environments, including EC2, S3, RDS, and VPC configurations.
+ Proficiency in Linux system administration, including installation, configuration, and maintenance of Linux servers.
+ Expertise in managing patching and upgrades of Linux-hosted applications to ensure security and performance
+ Teradata VantageCloud knowledge or experience (will be an advantage)
#LI-AB4
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

**Our Company**
At Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers-and our customers' customers-to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
**What You'll Do**
+ Manage and Optimize Cloud Infrastructure, Oversee the deployment, management, and scaling of AWS cloud infrastructure to support a robust data platform.
+ Implement and maintain monitoring solutions to ensure optimal performance, availability, and reliability of cloud-hosted services.
+ Develop and maintain automation scripts using tools like Terraform, CloudFormation, and Ansible to streamline operations and reduce manual intervention.
+ Lead the response to operational incidents, perform root cause analysis, and implement corrective actions to prevent recurrence.
+ Ensure the cloud environment adheres to security best practices and compliance requirements, including regular audits and vulnerability assessments.
+ Work closely with development, data engineering, and security teams to integrate new features and improvements into the cloud infrastructure.
+ Monitor and optimize cloud spending, implementing cost-saving measures without compromising performance or reliability.
+ Maintain comprehensive documentation of the cloud architecture, processes, and procedures.
+ Plan and execute backup, archive, and recovery procedures for cloud-based data platform.
**Who You'll Work With**
Our Cloud Operations team is a global force, managing end-to-end cloud infrastructure across major CSPs. We work in a 24x7 environment, ensuring availability, data protection, and timely upgrades. Collaborating with product development and IT and Architecture teams, we're passionate about excellence and stay ahead of the curve in this ever-evolving cloud landscape. If you're ready to shape the future of cloud operations, come be part of our dynamic team!
At the heart of our team lies a commitment to reliability and innovation. We thrive on challenges, adapt swiftly to change. Whether it's optimizing resource allocation or troubleshooting complex incidents, we're in it together.
The position will report to Delivery Manager, Cloud Operations.
**What Makes You a Qualified Candidate**
+ Bachelor's degree in Engineering, IT, or a related field
+ Minimum of 7 years of experience in cloud operations, with a strong focus on AWS services
+ Proficiency in AWS services such as EC2, S3, RDS, Lambda, VPC, IAM, CloudWatch, and more
+ Hands-on experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, and configuration management tools like Ansible or Chef
+ Strong scripting skills in languages such as Python, Shell, or PowerShell
+ Experience with monitoring tools like Prometheus, Grafana, ELK Stack, or AWS CloudWatch
+ Understanding of cloud security principles, including IAM policies, security groups, and encryption
+ Excellent troubleshooting skills and the ability to perform root cause analysis
+ Certified Solutions Architect/Sysops Associate, AWS Certified DevOps Engineer, or similar certifications are highly desirable
+ Experience with Datadog for monitoring and performance optimization will be a significant advantage
+ Excellent verbal and written communication skills to effectively collaborate with team members and stakeholders.
+ Good understanding of ITIL (certification will be an advantage)
+ Hands-on with an industry standard ITIL tool (ServiceNow experience preferred)
+ Flexibility and Willingness to work in a 24x7 environment and adapt to shift schedules as per the roster
**What You'll Bring**
+ A proactive approach to identifying and implementing improvements in cloud operations.
+ Strong interpersonal skills to work effectively with cross-functional teams.
+ Meticulous attention to detail to ensure the reliability and security of the cloud infrastructure.
+ Ability to adapt to rapidly changing environments and new technologies.
+ A commitment to delivering high-quality solutions that meet the needs of internal and external stakeholders.
+ A passion for staying up-to-date with the latest trends and advancements in cloud technology.
+ Extensive experience in managing and optimizing large and complex AWS environments, including EC2, S3, RDS, and VPC configurations.
+ Proficiency in Linux system administration, including installation, configuration, and maintenance of Linux servers.
+ Expertise in managing patching and upgrades of Linux-hosted applications to ensure security and performance
+ Teradata VantageCloud knowledge or experience (will be an advantage)
#LI-AB4
Why We Think You'll Love Teradata
We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Technical Solutions Engineer, Storage, Google Cloud (English)
_corporate_fare_ Google _place_ Tokyo, Japan; Sydney NSW, Australia
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
_info_outline_
X
Google welcomes people with disabilities.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Tokyo, Japan; Sydney NSW, Australia** .
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
+ 5 years of experience reading/debugging in Java, C, C++, Software Framework, Python, Shell, Perl, or JavaScript.
+ Ability to communicate in English fluently to interact with regional customers and stakeholders.
**Preferred qualifications:**
+ Experience with Cloud technologies (e.g., Google Cloud Platform, Cloud Computing Platform, OpenStack).
+ Experience with Cloud based Serverless, Storage and Developer Tools technologies.
+ Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology.
+ Experience as a system/network administrator working with Linux/Unix or Windows systems, from Kernel to Shell, file systems, and client-server protocols.
+ Experience with web or mobile app development, troubleshooting database issues, schema design, and SQL query profiling.
+ Knowledge of core data structures and concepts.
**About the job**
As a Technical Solutions Engineer, you will own our largest and most important customer issues to solve production issues on customer's business critical applications. You will be a part of a global team that provides 24x7 support to help customers seamlessly make the switch to Google Cloud. When customers cannot resolve issues themselves, you will ensure that we have the necessary tools and processes to swiftly resolve the issue with as little customer effort as possible.
You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will identify the root problem and improve supportability by working with a team of engineers and product managers. You will make our products easier to adopt and use by making improvements to the product, tools, processes and documentation. You will help drive the success of Google Cloud by understanding and advocating for our customers' issues.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Manage the customer's problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.
+ Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.
+ Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.
+ Understand customer issues and advocate for their needs with cross-functional teams including product and engineering teams to find ways to improve the product, and drive high-quality production.
+ Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .