76 Coles jobs in Australia

Vendor Replenishment Planner (VRP/ISP) - Coles

Mentone, Victoria Simplot

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Vendor Replenishment Planner (VRP/ISP) - Coles
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**Date:** 23 Jul 2025
**Location:** Mentone, VIC, AU, 3194
**Company:** Simplot
In Australia, the J.R. Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to major retail and foodservice customers in Australia and New Zealand. The Simplot Global Food business includes 17 food manufacturing and processing sites, serving retail and foodservice customers in 37 countries, with 8,000 people across North America, Latin America and Asia Pacific. Globally, the J.R. Simplot Company employs 15,000 people, driving innovation and excellence across diverse industries.
Within the Australian market, we are a leading provider of quality, nourishing and sustainable food, focussed on creating meals that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Aussie life for generations, and include Leggo's, Birds Eye, Edgell, John West and Chiko.
**Culture & Benefits**
At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:
+ Respect for Resources
+ Spirit of Innovation
+ Passion for People
We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
**The Perks**
+ Flexible working arrangements and a variety of engaging Health and Wellbeing programs
+ Diverse Leadership Development Programs and Professional Development Support
+ Employee Reward and Recognition Program
+ Bonus incentives and discounted Health Insurance
+ Novated Car Leasing Agreements
+ Income Protection Insurance
+ Opportunity to purchase additional annual leave
Simplot values the creativity and meaningful relationships that grow through face-to-face connection while also recognising the importance of flexibility for our team members. Our hybrid work environment includes four days in the office, with Wednesdays as our dedicated 'Connect Day' bringing everyone together to strengthen our successful culture of innovation and collaboration.
**About our role**
An opportunity exists for a Vendor Replenishment Planner (VRP/ISP) to join our Supply Chain and Customer Fulfilment Team, on a permanent full-time basis. This role will be working with Coles and will be based both at our Simplot Office in Mentone, and in the Coles Head Office in Hawthorn East. Reporting into our Customer Experience Manager Retail, this role will see you support the process for accurate product replenishment, create a customer-level execution plan to achieve service targets and drive end to end supply chain efficiencies.
**What you will do**
+ Build and manage internal and external partnerships to deliver joint customer objectives and maintain strong customer relationships.
+ Manage customer replenishment systems and processes to ensure high service levels and accurate product availability in stores.
+ Ensure data integrity and timely execution of new line introductions and key events within the Coles account.
+ Lead collaborative planning cycles with internal and external stakeholders, including forecast reconciliation and issue resolution.
+ Drive continuous improvement in forecasting accuracy, systemization, and process efficiency through analytics and stakeholder engagement.
**About you**
+ Demonstrated experience in Supply Chain, Sales, or Customer Service, ideally within FMCG or the food industry
+ Background as a VRP/ISP with strong stakeholder management and communication skills
+ Intermediate Excel skills with the ability to translate data into meaningful insights and actions
+ Confident running bi-weekly collaboration meetings and engaging with cross-functional teams
+ Strong planning, time management, and problem-solving abilities
+ Excellent communication skills
+ Proven ability to build and maintain cross-functional relationships
+ University degree preferred, but relevant experience is highly valued
+ Collaborative team player with a passion for food and interest in the FMCG sector
If this sounds like you, then please apply online now.
Applications close Friday 22nd August 2025. Simplot reserves the right to commence recruitment activities prior to closing date.
#LI-AP1
#Li-Hybrid
**Job Requisition ID:** 22913
**Travel Required** : Up to 25%
**Location(s):** GF Chifley Business Park Office - Melbourne
**Country** : Australia
**_Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at **
Apply now »
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Sales Manager | Assistant Sales Manager (Livestream Sales)

Surfers Paradise, Queensland Travel + Leisure Co.

Posted 10 days ago

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Welcome to Accor Vacation Club - where we're dedicated to providing ' _holidays of a lifetime'_ for our valued Members, opening a gateway to unforgettable experiences and a vibrant lifestyle. At Accor Vacation Club, we aim to foster a workplace where passion meets purpose, where every team member is valued and empowered to excel.
**Your Role**
As the Sales Manager or Assistant Sales Manager, you will be responsible for achieving defined sales targets through supportive management of the sales team. You will also be responsible for supporting staff recruitment and development and site financial management. Duties include but not limited to;
+ Deliver the required sales targets for the site by supporting and motivating staff to achieve performance goals
+ Assist in providing appropriate training, education and performance monitoring for sales team
+ Support marketing programs and educate sales staff on the marketing strategies
+ Follow and represent the Company in an ethical, moral and professional manner with adherence to industry and Company best practices
+ Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
+ Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
+ Display leadership values by ensuring effective communication and respecting your peers and managers; support others within the team and empower each other wherever possible
**Experience and Skills: To thrive in this role, you'll need:**
You will have previous Timeshare/Vacation Ownership sales background with experience in supporting and managing a successful high volume sales team. You will have successful proven track record in achieving sales targets and closing the deal. Sound leadership ability including motivating, coaching and performance management accompanied with effective communication skills and the ability to build positive relationships with internal and external customers.
**To be successful in this role, you will be:**
+ Engaging with our customers to help them get on holidays!
+ Be passionate about holidays and travel
+ A team player, you will be part of a friendly and supportive team environment
+ Willing to learn, you will be open minded and coachable
+ Strong communication skills
+ Driven, dedicated and committed with a 'whatever it takes' attitude
**How You'll Be Rewarded**
Build your career with an international value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ **Base Salary + Bonus:** Hard work doesn't go unnoticed here - expect a competitive salary package with generous performance-based bonuses and incentives.
+ **Personal Growth** : Unlock your full potential and achieve your personal goals through continuous learning and development.
+ **Industry Perks:** Enjoy local and global benefits on accommodation, dining, and lifestyle services.
+ **Learning Opportunities** : Access our learning and development platform, offering thousands of courses to expand your knowledge.
+ **Recognition and Rewards** : Personalised reward programs, bonuses, and incentives in addition to a competitive base salary.
+ **Prime Location:** Your office will be located at our Corporate Office, in Surfers Paradise. Situated just steps away from the iconic Surfers Paradise beachfront
Ready to take your sales career to new heights? Don't miss this chance to join our dynamic team and unlock a world of opportunities! Apply now and embark on an exciting journey with us!
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighbouring communities, and the customer experience. Join our global team and build a career where memories start with you.
**A Place for Everyone**
_We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to_ _, including the title and the location of the position for which you are applying._
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.

Assistant Sales Manager

Bundall, Queensland Travel + Leisure Co.

Posted 10 days ago

Job Viewed

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Your Role**
As the Assistant Sales Manager, you will be responsible for achieving defined sales targets through supportive management of the sales team. You will also be responsible for supporting staff recruitment and development and site financial management.
Duties include but are not limited to:
+ Deliver the required sales targets for the site by supporting and motivating staff to achieve performance goals
+ Assist in providing appropriate training, education and performance monitoring for sales team
+ Support marketing programs and educate sales staff on the marketing strategies
+ Follow and represent the Company in an ethical, moral and professional manner with adherence to industry and Company best practices
+ Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
+ Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise
+ Display leadership values by ensuring effective communication and respecting your peers and managers; support others within the team and empower each other wherever possible
**Experience and Skills: To thrive in this role, you'll need:**
You will have previous Timeshare/Vacation Ownership sales background with experience in supporting and managing a successful high-volume sales team. You will have successful proven track record in achieving sales targets and closing the deal. Sound leadership ability including motivating, coaching and performance management accompanied with effective communication skills and the ability to build positive relationships with internal and external customers.
**To be successful in this role, you will be:**
+ Engaging with our customers to help them get on holidays!
+ Be passionate about holidays and travel
+ A team player, you will be part of a friendly and supportive team environment
+ Willing to learn, you will be open minded and coachable
+ Strong communication skills
+ Driven, dedicated and committed with a 'whatever it takes' attitude
**How You'll Be Rewarded**
Build your career with an international value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ **Base Salary + Bonus:** Hard work doesn't go unnoticed here - expect a competitive salary package with generous performance-based bonuses and incentives.
+ **Personal Growth** : Unlock your full potential and achieve your personal goals through continuous learning and development.
+ **Industry Perks:** Enjoy local and global benefits on accommodation, dining, and lifestyle services.
+ **Learning Opportunities** : Access our learning and development platform, offering thousands of courses to expand your knowledge.
+ **Recognition and Rewards** : Personalised reward programs, bonuses, and incentives in addition to a competitive base salary.
+ **Prime Location:** Your office will be located at our Corporate Office in Bundall.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.

Assistant Sales Manager

Bundall, Queensland Travel + Leisure Co.

Posted 10 days ago

Job Viewed

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE BEST IS THE BAR.**
Learn. Grow. Succeed. Repeat. At Travel + Leisure Co., we set the bar at being your best. If you enjoy achieving realistic goals, demonstrate a positive attitude and thrive in a fast-paced environment, then join our fun and dynamic Virtual Sales team as our **Assistant** **Sales Manager** !
**How You'll Shine**
As the Assistant Sales Manager you will be responsible for achieving defined sales targets; sales personnel development and retention; and external and internal customer satisfaction. Duties include but not limited to;
+ Develop strategies to meet production targets.
+ Provide leadership and mentorship to the upgrades team.
+ Achieve sales targets.
+ Assist in onboarding and training new employees.
+ Create training programs for staff development and retention.
+ Establish a feedback reporting process for performance.
+ Collaborate with the PD on retention strategies.
+ Maintain an efficient sales floor and manage equipment/resources.
**What You'll Bring**
To be successful in this role, you will be:
+ Engaging with our customers to help them get on holidays!
+ Be passionate about holidays and travel
+ A team player, you will be part of a friendly and supportive team environment
+ Willing to learn, you will be open minded and coachable
+ Strong communication skills
+ Driven, dedicated and committed with a 'whatever it takes' attitude
**How You'll Be Rewarded**
Build your career with an international value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Base salary + bonus
+ Paid company induction & sales training
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover*
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.

Assistant Director of Sales

Sydney, New South Wales Marriott

Posted 10 days ago

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Job Description

**Additional Information**
**Job Number** 25109434
**Job Category** Sales & Marketing
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Pier One Sydney Harbour, Autograph Collection**
At Pier One Sydney Harbour, Autograph Collection, we offer more than a job - we offer a lifestyle. Built over the water and nestled beneath the Sydney Harbour Bridge, our boutique hotel is a destination for experience seekers, creatives, and those who thrive in a vibrant, design-led environment.
As **Assistant Director of Sales** , you will play a pivotal role in shaping and executing the hotel's sales strategy. You'll lead key market initiatives, mentor a high-performing sales team, and collaborate across departments to drive revenue growth and elevate the Pier One brand. This is a leadership role for a dynamic sales professional who combines strategic thinking with a passion for hospitality and innovation.
**Core Responsibilities** **Strategic Sales Leadership**
+ Support the Director of Sales & Distribution in developing and executing comprehensive sales strategies aligned with hotel revenue goals.
+ Identify and pursue new business opportunities across corporate, leisure, and event segments.
+ Analyze market trends, competitor performance, and customer insights to inform proactive sales planning.
**Team & Client Development**
+ Mentor and support the sales team to achieve individual and collective targets.
+ Build and maintain strong relationships with key clients, agencies, and industry partners.
+ Represent the hotel at high-profile events, trade shows, and networking functions.
**Brand & Experience Alignment**
+ Ensure all sales initiatives reflect the Pier One brand and Marriott International standards.
+ Collaborate with marketing, events, and operations teams to deliver seamless, high-impact client experiences.
+ Oversee the preparation of compelling proposals, presentations, and contracts that align with client needs and brand values.
**Candidate Profile** **Education & Experience**
+ 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field.
+ Minimum 3 years of progressive experience in sales, with at least 1 year in a leadership or supervisory role.
**Preferred Qualifications**
+ Proven success in sales leadership, ideally within the hospitality or lifestyle sectors.
+ Strong commercial acumen and ability to drive strategic growth.
+ Excellent communication, negotiation, and presentation skills.
+ Passion for hospitality, creativity, and delivering unforgettable guest experiences.
**Benefits** **Marriott International Benefits**
+ Global career development across 8,500+ properties
+ Discounted hotel stays for you, your family, and friends
+ Comprehensive training and development programs
+ Wellbeing support including mental health resources & EAP program
+ Paid birthday leave, volunteer days, and service anniversary recognition
+ Access to Marriott's award-winning TakeCare wellbeing program
**Pier One Sydney Harbour Perks**
+ Work in a boutique, design-led hotel with a rich maritime heritage
+ Daily complimentary meal prepared by our culinary team
+ Daily complimentary barista coffee
+ Dog-friendly workplace culture
+ Regular team events and waterfront celebrations
+ Employee recognition and rewards programs
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.

Customer Service Agent

Premium Job
4001 Brisbane $23 - $38 per hour LH Brubaker Appliances Inc

Posted 1 day ago

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Job Description

Full time Permanent
Job description

As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional support and resolving inquiries with a positive and helpful attitude. You'll be instrumental in ensuring customer satisfaction and building lasting relationships.


Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Provide accurate information about products/services, pricing, and policies.

Troubleshoot and resolve customer issues, complaints, and concerns efficiently and effectively.

Document all customer interactions accurately in our system.

Identify opportunities to upsell or cross-sell products/services when appropriate.

Collaborate with other departments to ensure a seamless customer experience.

Stay up-to-date on product knowledge and company procedures


Requirements

High school diploma or equivalent; some college preferred.

1+ years of experience in a customer service role

Excellent verbal and written communication skills.

Strong active listening skills

Problem-solving aptitude

Ability to multitask, prioritize, and manage time effectively

Patience, professionalism, and a positive attitude

Ability to work independently and as part of a team.


Company Details

At LH Brubaker, we understand the unique needs of professionals in the design, remodeling, construction and other related professionals. As a family-owned business, we offer a comprehensive range of top-quality appliances and water treatment systems, backed by personalized service and expert support at a competitive price. We work as a team.
This advertiser has chosen not to accept applicants from your region.

Customer Service Supervisor

Melbourne, Victoria UPS

Posted 3 days ago

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Job Description

**?**
Fortune Global 500 ? ? ?UPS ? ?
**?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**?:**
?
UPS?
This advertiser has chosen not to accept applicants from your region.
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Customer Service Supervisor

Melbourne, Victoria UPS

Posted 3 days ago

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Job Description

**Tru?c khi b?n n?p don xin vi?c, hãy ch?n tùy ch?n ngôn ng? c?a b?n t? các tùy ch?n có s?n ? trên cùng bên ph?i c?a trang này.**
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Lo?i nhân viên:**
Lâu dài
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.
This advertiser has chosen not to accept applicants from your region.

Customer Service Supervisor

Melbourne, Victoria UPS

Posted 3 days ago

Job Viewed

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Job Description

**? ? ? ? ? ? ? ? ? ? ? .**
Fortune Global 500? ? ? ? ? ? ? ? . ? ? ? ?, ? ? ?, ? ? ? ? ? ? ? ? ? ? . UPS? ? ? ? ? ? ? ? ? ? . ? ?, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? .
**? ?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**? ?:**
?
UPS? ?, ? ? ? ? ? ? ? ? ? .
This advertiser has chosen not to accept applicants from your region.
 

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  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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