34 Coles jobs in Australia
Coles Vendor Replenishment Planner
Derrimut, Victoria
Unilever
Posted 13 days ago
Job Viewed
Job Description
Who we are?
On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples and old-time favourites including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry's and Streets.
We have a long tradition of being a progressive, responsible business. It goes back to the days of our founder William Lever, who launched the world's first purposeful brand, Sunlight Soap more than 100 years ago, and it's at the heart of how we run our company today. In 2022 Unilever Australia & New Zealand became a Certified B Corporation (B Corp), joining a growing network of organisations committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all.
A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There's no better time to join our team!
Job Description Overview
The Coles VRP role is a critical role in our Coles - Unilever Supply Chain partnership. This Role is based in the Coles head office in Melbourne. The role is part of our customer supply chain team, reporting to the customer experience manager. In this role you will manage the Coles replenishment systems to execute orders plans with a hyper focus on excellent delivered in full on time (DIFOT). You will also build and manage internal and external stakeholders to maintain strong relationships and lead collaborative planning to drive continuous improvement for both Coles and Unilever.
Key Responsibilities:
Manage Coles DIFOT service levels
+ Responsible for replenishing Customer Distribution Centers (DC) for a range of Unilever products, including order placements and monitoring automated orders generated by the system
+ Ensure replenishment plans and purchase orders accurately meet store scan and DC demand and involves monitoring automated orders generated by the system and ad-hoc order placement with a view to resolving any urgent supply concerns
+ Daily & weekly reporting on customer KPIs is required and maintain historical information
+ Review projected orders to ensure that the relevant customer activities are updated in customer system and orders are being generated in line with the agreed forecast
+ Engage relevent planning teams for service level issues and complete root cause analysis and service improvement plan in presentable formats that can be shared with internal stakeholders and customers
+ Attend weekly customer service meetings within Unilever to understand OOS's and risk and for the VRP to add insights back to internal teams on pipefill or oversells
+ Attend weekly service review meeting (internal to Unilever) to understand the upcoming service risks
+ Lead Collaboration meetings with the Coles team
+ Engage with customer supply chain team to stay on top of customer requirements and foresee likely points of escalation
+ Manage NPD SKUs in a an effective manner to avoid any unnecessary risk to service
+ Analyse overstocks and provide insights and recommendations
Maintain Data Integrity
+ Maintain and manage data integrity within the customer systems to ensure accuracy and efficiency in the replenishment process. Involves optimising parameters such as pallet configurations, economic order quantities, min and max orders size, order rosters etc.
+ Ensure that data updates for future innovations are done in timely manner and meet the quality standards set forth by the customer
+ Engage with customer on understanding the most updated requirement of lead times for new products
Collaborative Approach & Stakeholder Management
+ This is a high-profile role which requires effective communication, negotiation and strong stakeholder management skills to maintain customer relationship
+ It is critical you are able to build supportive and collaborative relationships to achieve a positive outcome for the Coles and Unilever is essential for this role. This involves building strong customer relationships with the Coles Supply team and internally at Unilever with Demand & Supply teams, Customer Managers, logistics team & Customer Service
What You Will Need to Succeed
Experiences & Qualifications
+ Minimum experience of 3 years in Customer Service or Customer Development roles
+ Knowledge of systems SAP, Workflow, GS1, MS Excel (min Intermediate) & Coles order systems
+ Degree qualified: Bachelors
+ Should have good knowledge of Customer requirements in an Australian environment
Key Skills:
+ Excellent communication and presentation skills
+ Strong influencing skills and interpersonal skills
+ Strong analytical skills and attention to detail
+ Strong team commitment and results delivery orientation
+ Strong experience in Supply Chain or Customer Development
+ Basic understanding of SAP & Excel
+ Good understanding of Unilever product range
+ Able to navigate through Power BI reports
+ An excellent attitude
What awaits you at Unilever?
The core of Unilever's culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.
This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.
This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.
Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don't waste any time - apply now!
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact .
Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.
At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples and old-time favourites including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry's and Streets.
We have a long tradition of being a progressive, responsible business. It goes back to the days of our founder William Lever, who launched the world's first purposeful brand, Sunlight Soap more than 100 years ago, and it's at the heart of how we run our company today. In 2022 Unilever Australia & New Zealand became a Certified B Corporation (B Corp), joining a growing network of organisations committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all.
A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There's no better time to join our team!
Job Description Overview
The Coles VRP role is a critical role in our Coles - Unilever Supply Chain partnership. This Role is based in the Coles head office in Melbourne. The role is part of our customer supply chain team, reporting to the customer experience manager. In this role you will manage the Coles replenishment systems to execute orders plans with a hyper focus on excellent delivered in full on time (DIFOT). You will also build and manage internal and external stakeholders to maintain strong relationships and lead collaborative planning to drive continuous improvement for both Coles and Unilever.
Key Responsibilities:
Manage Coles DIFOT service levels
+ Responsible for replenishing Customer Distribution Centers (DC) for a range of Unilever products, including order placements and monitoring automated orders generated by the system
+ Ensure replenishment plans and purchase orders accurately meet store scan and DC demand and involves monitoring automated orders generated by the system and ad-hoc order placement with a view to resolving any urgent supply concerns
+ Daily & weekly reporting on customer KPIs is required and maintain historical information
+ Review projected orders to ensure that the relevant customer activities are updated in customer system and orders are being generated in line with the agreed forecast
+ Engage relevent planning teams for service level issues and complete root cause analysis and service improvement plan in presentable formats that can be shared with internal stakeholders and customers
+ Attend weekly customer service meetings within Unilever to understand OOS's and risk and for the VRP to add insights back to internal teams on pipefill or oversells
+ Attend weekly service review meeting (internal to Unilever) to understand the upcoming service risks
+ Lead Collaboration meetings with the Coles team
+ Engage with customer supply chain team to stay on top of customer requirements and foresee likely points of escalation
+ Manage NPD SKUs in a an effective manner to avoid any unnecessary risk to service
+ Analyse overstocks and provide insights and recommendations
Maintain Data Integrity
+ Maintain and manage data integrity within the customer systems to ensure accuracy and efficiency in the replenishment process. Involves optimising parameters such as pallet configurations, economic order quantities, min and max orders size, order rosters etc.
+ Ensure that data updates for future innovations are done in timely manner and meet the quality standards set forth by the customer
+ Engage with customer on understanding the most updated requirement of lead times for new products
Collaborative Approach & Stakeholder Management
+ This is a high-profile role which requires effective communication, negotiation and strong stakeholder management skills to maintain customer relationship
+ It is critical you are able to build supportive and collaborative relationships to achieve a positive outcome for the Coles and Unilever is essential for this role. This involves building strong customer relationships with the Coles Supply team and internally at Unilever with Demand & Supply teams, Customer Managers, logistics team & Customer Service
What You Will Need to Succeed
Experiences & Qualifications
+ Minimum experience of 3 years in Customer Service or Customer Development roles
+ Knowledge of systems SAP, Workflow, GS1, MS Excel (min Intermediate) & Coles order systems
+ Degree qualified: Bachelors
+ Should have good knowledge of Customer requirements in an Australian environment
Key Skills:
+ Excellent communication and presentation skills
+ Strong influencing skills and interpersonal skills
+ Strong analytical skills and attention to detail
+ Strong team commitment and results delivery orientation
+ Strong experience in Supply Chain or Customer Development
+ Basic understanding of SAP & Excel
+ Good understanding of Unilever product range
+ Able to navigate through Power BI reports
+ An excellent attitude
What awaits you at Unilever?
The core of Unilever's culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.
This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external company products, attractive employee referral reward program amongst other benefits.
This is a great opportunity to work within an iconic and global organization. We have gained our reputation as one of the world's most admired employers by providing an environment where individuals can achieve their goals, both professionally and personally.
Make no mistake we expect a lot from our people as they do of us. So, if you can rise to the challenge, don't waste any time - apply now!
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact .
Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities. Interested in learning more, check out our Reconciliation Action Plan and Workplace Adjustment Policy on the Unilever webpage.
At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
This advertiser has chosen not to accept applicants from your region.
0
Online Sales Manager - Coles and Woolworths
Mentone, Victoria
Simplot
Posted 23 days ago
Job Viewed
Job Description
Online Sales Manager - Coles and Woolworths
Apply now »
**Date:** 12 Aug 2025
**Location:** Mentone, VIC, AU, 3194
**Company:** Simplot
In Australia, the J.R. Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to major retail and foodservice customers in Australia and New Zealand. The Simplot Global Food business includes 17 food manufacturing and processing sites, serving retail and foodservice customers in 37 countries, with 8,000 people across North America, Latin America and Asia Pacific. Globally, the J.R. Simplot Company employs 15,000 people, driving innovation and excellence across diverse industries.
Within the Australian market, we are a leading provider of quality, nourishing and sustainable food, focussed on creating meals that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Aussie life for generations, and include Leggo's, Birds Eye, Edgell, John West and Chiko.
**Culture and Benefits**
At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:
+ Respect for Resources
+ Spirit of Innovation
+ Passion for People
We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
**The Perks**
+ Flexible working arrangements and a variety of engaging Health and Wellbeing programs
+ Diverse Leadership Development Programs and Professional Development Support
+ Employee Reward and Recognition Program
+ Bonus incentives and discounted Health Insurance
+ Sensory Club Program - Enjoy and taste our new product launches and access to our Culinary cooking sessions
+ Novated Car Leasing Agreements
+ Income Protection Insurance
+ Opportunity to purchase additional annual leave
Simplot values the creativity and meaningful relationships that grow through face-to-face connection while also recognising the importance of flexibility for our team members. Our hybrid work environment includes four days in the office, with Wednesdays as our dedicated 'Connect Day' bringing everyone together to strengthen our successful culture of innovation and collaboration.
**About our roles**
We currently have two newly created opportunities for experienced Online Sales Managers to join our team at Simplot, one supporting Coles Online, and the other supporting Woolworths Online. These roles are designed to lead and grow our eCommerce partnerships, ensuring the delivery of commercial targets and digital shelf excellence.
Both positions are permanent, full-time and based at our Chifley Park office in Mentone, reporting directly to the Account Directors for Coles and Woolworths. You will be responsible for developing and executing the online strategy, leveraging data and insights to optimise performance, enhance customer experience, and increase market share in the digital retail space.
**What you will do**
+ Own the development and execution of the Coles or Woolworths Online strategy roadmap and contribute to the online strategy within relevant category Joint Business Plans (JBP).
+ Lead execution of Coles CFC (Customer Fulfilment Centre) or platform in collaboration with National Account Managers (NAMs).
+ Align eCommerce strategy with customer, category, and brand plans.
+ Develop and own the online activation calendar in conjunction with Coles 360 or Woolworths Activation Manager and NAMs.
+ Forecast and manage online sales performance and explore opportunities to grow online sales revenue and customer penetration.
+ Build strong relationships with Coles or Woolworths Online stakeholders across all relevant platforms.
+ Lead online discussion and strategy in both internal and external forums.
+ Manage digital shelf presence, availability, and promotional execution.
+ Manage and report on Citrus budget and ROI for each category, ensuring compliance with customer operational requirements.
+ Lead the online investment strategy and execution to deliver effective search and engagement with Simplot products.
**About you**
+ Bachelor's degree in Business, Marketing, Communications or a related field.
+ Experience in eCommerce, digital marketing, or online retail, ideally within FMCG, retail, supplier, or agency environments.
+ Prior experience working with or within Coles or Woolworths, with a strong understanding of how these retailers operate.
+ Understanding of digital platforms, content formats, and tools (e.g. CitrusAd, Coles 360, Cartology).
+ Ability to manage budgets, prioritise tasks, and handle multiple projects simultaneously.
+ Proven stakeholder management and relationship-building skills.
+ Strategic thinker with a proactive, self-driven approach and strong presentation skills.
+ Comfortable working cross-functionally and integrating digital strategy into broader business plans.
+ Knowledge of customer fulfilment centres and online ranging strategies.
+ Passion for digital shelf excellence and delivering best-in-class online experiences.
If this sounds like you, then please apply online now.
Applications close Friday 5th September. Simplot reserves the right to commence recruiting activity prior to closing date.
#LI-AP1
#Li-Hybrid
**Job Requisition ID:** 23132
**Travel Required** : Up to 25%
**Location(s):** GF Chifley Business Park Office - Melbourne
**Country** : Australia
**_Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at **
Apply now »
Apply now »
**Date:** 12 Aug 2025
**Location:** Mentone, VIC, AU, 3194
**Company:** Simplot
In Australia, the J.R. Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to major retail and foodservice customers in Australia and New Zealand. The Simplot Global Food business includes 17 food manufacturing and processing sites, serving retail and foodservice customers in 37 countries, with 8,000 people across North America, Latin America and Asia Pacific. Globally, the J.R. Simplot Company employs 15,000 people, driving innovation and excellence across diverse industries.
Within the Australian market, we are a leading provider of quality, nourishing and sustainable food, focussed on creating meals that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Aussie life for generations, and include Leggo's, Birds Eye, Edgell, John West and Chiko.
**Culture and Benefits**
At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:
+ Respect for Resources
+ Spirit of Innovation
+ Passion for People
We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
**The Perks**
+ Flexible working arrangements and a variety of engaging Health and Wellbeing programs
+ Diverse Leadership Development Programs and Professional Development Support
+ Employee Reward and Recognition Program
+ Bonus incentives and discounted Health Insurance
+ Sensory Club Program - Enjoy and taste our new product launches and access to our Culinary cooking sessions
+ Novated Car Leasing Agreements
+ Income Protection Insurance
+ Opportunity to purchase additional annual leave
Simplot values the creativity and meaningful relationships that grow through face-to-face connection while also recognising the importance of flexibility for our team members. Our hybrid work environment includes four days in the office, with Wednesdays as our dedicated 'Connect Day' bringing everyone together to strengthen our successful culture of innovation and collaboration.
**About our roles**
We currently have two newly created opportunities for experienced Online Sales Managers to join our team at Simplot, one supporting Coles Online, and the other supporting Woolworths Online. These roles are designed to lead and grow our eCommerce partnerships, ensuring the delivery of commercial targets and digital shelf excellence.
Both positions are permanent, full-time and based at our Chifley Park office in Mentone, reporting directly to the Account Directors for Coles and Woolworths. You will be responsible for developing and executing the online strategy, leveraging data and insights to optimise performance, enhance customer experience, and increase market share in the digital retail space.
**What you will do**
+ Own the development and execution of the Coles or Woolworths Online strategy roadmap and contribute to the online strategy within relevant category Joint Business Plans (JBP).
+ Lead execution of Coles CFC (Customer Fulfilment Centre) or platform in collaboration with National Account Managers (NAMs).
+ Align eCommerce strategy with customer, category, and brand plans.
+ Develop and own the online activation calendar in conjunction with Coles 360 or Woolworths Activation Manager and NAMs.
+ Forecast and manage online sales performance and explore opportunities to grow online sales revenue and customer penetration.
+ Build strong relationships with Coles or Woolworths Online stakeholders across all relevant platforms.
+ Lead online discussion and strategy in both internal and external forums.
+ Manage digital shelf presence, availability, and promotional execution.
+ Manage and report on Citrus budget and ROI for each category, ensuring compliance with customer operational requirements.
+ Lead the online investment strategy and execution to deliver effective search and engagement with Simplot products.
**About you**
+ Bachelor's degree in Business, Marketing, Communications or a related field.
+ Experience in eCommerce, digital marketing, or online retail, ideally within FMCG, retail, supplier, or agency environments.
+ Prior experience working with or within Coles or Woolworths, with a strong understanding of how these retailers operate.
+ Understanding of digital platforms, content formats, and tools (e.g. CitrusAd, Coles 360, Cartology).
+ Ability to manage budgets, prioritise tasks, and handle multiple projects simultaneously.
+ Proven stakeholder management and relationship-building skills.
+ Strategic thinker with a proactive, self-driven approach and strong presentation skills.
+ Comfortable working cross-functionally and integrating digital strategy into broader business plans.
+ Knowledge of customer fulfilment centres and online ranging strategies.
+ Passion for digital shelf excellence and delivering best-in-class online experiences.
If this sounds like you, then please apply online now.
Applications close Friday 5th September. Simplot reserves the right to commence recruiting activity prior to closing date.
#LI-AP1
#Li-Hybrid
**Job Requisition ID:** 23132
**Travel Required** : Up to 25%
**Location(s):** GF Chifley Business Park Office - Melbourne
**Country** : Australia
**_Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at **
Apply now »
This advertiser has chosen not to accept applicants from your region.
1
SALES ASSISTANT
Sydney, New South Wales
Simon & Schuster
Posted 3 days ago
Job Viewed
Job Description
Simon & Schuster, a global leader in general interest publishing, is dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the most popular and widely recognized writers including Hannah Grace, Leigh Sales, Sarah Di Lorenzo, Judith Lucy, Sam Kerr, Anita Heiss, Chloe Hooper, Nedd Brockmann and Gina Chick.
For more information visit our website at Job Profile**
We're looking for a highly organised and customer-focused team member. Reporting into the Online Sales Director. The Sales Assistant is responsible for providing administrative support for the sales team (National Accounts and Online/Digital) in Australia and NZ, providing first-level support to our clients and handle new sales enquiries.
**The Role**
In this role, you'll prepare monthly sales reports, submit accounts submissions to head office, and assist the Online Sales Director and Sales Director with a variety of administrative and sales-related tasks.
You'll play a key role in creating sales materials and presentations, maintaining account master files, and keeping sales tracking documents up to date. You'll also liaise closely with our product and publishing services teams, manage ebook submissions, oversee POS distribution, and resolve online order issues.
If you thrive in a busy, varied role and enjoy working across multiple projects, this is an exciting opportunity to make a real impact.
**The Candidate Profile:**
You'll bring experience in a similar office-based sales or administration role, along with strong Microsoft Office skills and a keen eye for detail. With excellent written and verbal communication abilities, you'll be organised, adaptable, and able to manage multiple priorities in a fast-paced environment while meeting deadlines with accuracy and professionalism.
We're looking for someone with a customer-focused, sales-oriented mindset, strong problem-solving skills, and the ability to work calmly under pressure. You will have an inquisitive mind and be unafraid to question existing processes and suggest potential improvements. Exceptional interpersonal skills, a genuine willingness to learn, and a collaborative spirit are essential - and if you have a passion for books and reading, this is the perfect opportunity to build your career in publishing.
To apply, please send your resume and cover letter to us as soon as possible, applications are being reviewed immediately. Only shortlisted candidates will be contacted.
Simon & Schuster Australia is an equal opportunity employer (EOE). At Simon & Schuster Australia, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources, and rewards should be available to and for the benefit of all. Simon & Schuster Australia is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity and gender expression. We recognise Aboriginal and Torres Strait Islander peoples as Australia's First Peoples, and the Traditional Custodians of the land where we live and work. We pay our respects to Elders, past, present and emerging, and we are proud to live in a country which is home to the world's oldest living cultures.
Candidates hired for this or any other posted Simon & Schuster Australia role will be employees of Simon & Schuster, LLC (Australia) Pty. Ltd., subject to all policies, including the Workplace Privacy Notice ( , and eligible solely for the benefits plans thereof.
**Job Details**
**Job Function** **Sales**
**Pay Type** **Salary**
For more information visit our website at Job Profile**
We're looking for a highly organised and customer-focused team member. Reporting into the Online Sales Director. The Sales Assistant is responsible for providing administrative support for the sales team (National Accounts and Online/Digital) in Australia and NZ, providing first-level support to our clients and handle new sales enquiries.
**The Role**
In this role, you'll prepare monthly sales reports, submit accounts submissions to head office, and assist the Online Sales Director and Sales Director with a variety of administrative and sales-related tasks.
You'll play a key role in creating sales materials and presentations, maintaining account master files, and keeping sales tracking documents up to date. You'll also liaise closely with our product and publishing services teams, manage ebook submissions, oversee POS distribution, and resolve online order issues.
If you thrive in a busy, varied role and enjoy working across multiple projects, this is an exciting opportunity to make a real impact.
**The Candidate Profile:**
You'll bring experience in a similar office-based sales or administration role, along with strong Microsoft Office skills and a keen eye for detail. With excellent written and verbal communication abilities, you'll be organised, adaptable, and able to manage multiple priorities in a fast-paced environment while meeting deadlines with accuracy and professionalism.
We're looking for someone with a customer-focused, sales-oriented mindset, strong problem-solving skills, and the ability to work calmly under pressure. You will have an inquisitive mind and be unafraid to question existing processes and suggest potential improvements. Exceptional interpersonal skills, a genuine willingness to learn, and a collaborative spirit are essential - and if you have a passion for books and reading, this is the perfect opportunity to build your career in publishing.
To apply, please send your resume and cover letter to us as soon as possible, applications are being reviewed immediately. Only shortlisted candidates will be contacted.
Simon & Schuster Australia is an equal opportunity employer (EOE). At Simon & Schuster Australia, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources, and rewards should be available to and for the benefit of all. Simon & Schuster Australia is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity and gender expression. We recognise Aboriginal and Torres Strait Islander peoples as Australia's First Peoples, and the Traditional Custodians of the land where we live and work. We pay our respects to Elders, past, present and emerging, and we are proud to live in a country which is home to the world's oldest living cultures.
Candidates hired for this or any other posted Simon & Schuster Australia role will be employees of Simon & Schuster, LLC (Australia) Pty. Ltd., subject to all policies, including the Workplace Privacy Notice ( , and eligible solely for the benefits plans thereof.
**Job Details**
**Job Function** **Sales**
**Pay Type** **Salary**
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Officer
Gold Coast, Queensland
Concentrix
Posted 1 day ago
Job Viewed
Job Description
Job Title:
Customer Service Officer
Job Description
We are looking for amazing Customer Service Officers to join our Robina Contact Centre team on a Full time or Part Time basis. Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. This is your chance to make a meaningful impact through amazing customer experiences.
**About the role**
As a Customer Service Officer, you will be tasked with handling both general and complex enquiries while using your excellent communication and problem-solving skills. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.
**What's in it for you?**
+ Career stability - permanent opportunity with a global company, 80% of our frontline managers are promoted from within the business!
+ Engaging and comprehensive paid training
+ A diverse and inclusive work environment
+ Concentrix calendar of events
+ Fantastic amenities: Shared employee space with Chill Out Zone, Ping Pong Table, free barista-style coffee and fruit baskets delivered weekly
**Key Role Details:**
+ Hourly rate of $28.74 + Super (Annual package $3,321)
+ Monthly incentives of up to 480 (Up to 5,760 per year on a pro-rata basis!)
+ **Full-Time:** Monday to Friday, minimum of 38 hours between 7 AM - 6 PM
+ **Part-Time:** Minimum 20 hours (Rosters between 8AM to 4PM available)
+ Multiple October Start Dates
+ Full time paid training
+ Centrally located next to Robina Town Centre
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least 18 years of age
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent verbal and written communication skills
**About Concentrix**
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
If you are excited to take on a new challenge and join a team that is creating game-changing journeys for employees and customers, **APPLY NOW!**
**Applicants must be at least 18 years of age and pass a police check and other pre-employment checks**
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Officer
Job Description
We are looking for amazing Customer Service Officers to join our Robina Contact Centre team on a Full time or Part Time basis. Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. This is your chance to make a meaningful impact through amazing customer experiences.
**About the role**
As a Customer Service Officer, you will be tasked with handling both general and complex enquiries while using your excellent communication and problem-solving skills. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.
**What's in it for you?**
+ Career stability - permanent opportunity with a global company, 80% of our frontline managers are promoted from within the business!
+ Engaging and comprehensive paid training
+ A diverse and inclusive work environment
+ Concentrix calendar of events
+ Fantastic amenities: Shared employee space with Chill Out Zone, Ping Pong Table, free barista-style coffee and fruit baskets delivered weekly
**Key Role Details:**
+ Hourly rate of $28.74 + Super (Annual package $3,321)
+ Monthly incentives of up to 480 (Up to 5,760 per year on a pro-rata basis!)
+ **Full-Time:** Monday to Friday, minimum of 38 hours between 7 AM - 6 PM
+ **Part-Time:** Minimum 20 hours (Rosters between 8AM to 4PM available)
+ Multiple October Start Dates
+ Full time paid training
+ Centrally located next to Robina Town Centre
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least 18 years of age
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent verbal and written communication skills
**About Concentrix**
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
If you are excited to take on a new challenge and join a team that is creating game-changing journeys for employees and customers, **APPLY NOW!**
**Applicants must be at least 18 years of age and pass a police check and other pre-employment checks**
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Officer
Gold Coast, Queensland
Concentrix
Posted 1 day ago
Job Viewed
Job Description
Job Title:
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Join the Concentrix Robina Team - Where Purpose Meets Passion!**
+ **Start date:** 22nd of September 2025
+ **Hours:** Monday to Friday, 8AM-8PM (rotating roster, daylight savings applies)
+ **Training:** 4 weeks of paid, hands-on training to set you up for success
+ **Pay:** $28.12/hr + 12% super + penalty rates ($62,232 per annum)
+ **Location:** Full-time onsite at our buzzing **Robina delivery centre** (right next to Robina Town Centre!)
We're on the lookout for Customer Service Specialists who want to be part of a team that's transforming the superannuation experience, one conversation at a time. You'll be the friendly voice and guiding hand that helps members feel confident, supported, and empowered.
**Key Details:**
First point of contact for customer service and account management
+ Ability to understand individual customer needs and deliver a personalised experience
+ Support customers through multiple channels. Commencing on our voice line and potentially being upskilled into digital team, moving towards other channels such as web messaging, smart phone apps, social media enquiries and emails
+ Work across systems and knowledge base to successfully address customer enquiries
+ Maintain strict confidentiality while dealing with personal and sensitive information
**Who are you?**
You believe quality customer service is paramount when dealing with customers. Whilst contact centre experience is advantageous, exceptional customer service skills are a must!
+ Able to demonstrate empathy and understanding of customer emotions and situations.
+ Tech-savvy and confident using multiple programs & systems
+ Passionate about customer service and an excellent communicator
+ Eager to meet targets and KPI's.
+ Inquisitive and enjoy problem-solving
+ Ability to adapt in a fast paced work environment
**What's in it for you?**
+ Permanent employment with career progression
+ Exclusive perks and partnership discounts with well-known brands
+ Supportive team environment
+ Free Parking & Vibrant office in central Robina
+ Reward and recognition initiatives
+ Free Employee Assistance Program (EAP) for you and your family
+ An exciting role in an award-winning workplace
**APPLY NOW!** _and embark on a rewarding career journey with us at Concentrix!_
_*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks._
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Join the Concentrix Robina Team - Where Purpose Meets Passion!**
+ **Start date:** 22nd of September 2025
+ **Hours:** Monday to Friday, 8AM-8PM (rotating roster, daylight savings applies)
+ **Training:** 4 weeks of paid, hands-on training to set you up for success
+ **Pay:** $28.12/hr + 12% super + penalty rates ($62,232 per annum)
+ **Location:** Full-time onsite at our buzzing **Robina delivery centre** (right next to Robina Town Centre!)
We're on the lookout for Customer Service Specialists who want to be part of a team that's transforming the superannuation experience, one conversation at a time. You'll be the friendly voice and guiding hand that helps members feel confident, supported, and empowered.
**Key Details:**
First point of contact for customer service and account management
+ Ability to understand individual customer needs and deliver a personalised experience
+ Support customers through multiple channels. Commencing on our voice line and potentially being upskilled into digital team, moving towards other channels such as web messaging, smart phone apps, social media enquiries and emails
+ Work across systems and knowledge base to successfully address customer enquiries
+ Maintain strict confidentiality while dealing with personal and sensitive information
**Who are you?**
You believe quality customer service is paramount when dealing with customers. Whilst contact centre experience is advantageous, exceptional customer service skills are a must!
+ Able to demonstrate empathy and understanding of customer emotions and situations.
+ Tech-savvy and confident using multiple programs & systems
+ Passionate about customer service and an excellent communicator
+ Eager to meet targets and KPI's.
+ Inquisitive and enjoy problem-solving
+ Ability to adapt in a fast paced work environment
**What's in it for you?**
+ Permanent employment with career progression
+ Exclusive perks and partnership discounts with well-known brands
+ Supportive team environment
+ Free Parking & Vibrant office in central Robina
+ Reward and recognition initiatives
+ Free Employee Assistance Program (EAP) for you and your family
+ An exciting role in an award-winning workplace
**APPLY NOW!** _and embark on a rewarding career journey with us at Concentrix!_
_*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks._
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Advisor
Brisbane, Queensland
Concentrix
Posted 1 day ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor
Job Description
Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!
**We are GROWING and have a number of exciting opportunities available to join our team.**
Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. We are growing and looking for amazing Customer Service Officers to join our Brisbane team and this is your chance to make a meaningful impact through amazing customer experiences.
**About Concentrix**
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
**About the Role**
As a **Customer Service Officer** , you will be the frontline representative for a government department. Your key responsibilities include:
+ Handling both general and complex inquiries with professionalism and efficiency.
+ Leveraging your exceptional communication and problem-solving skills to meet customer needs.
+ Demonstrating a high level of customer service while troubleshooting or resolving inquiries.
**Key Role Details:**
+ **Hourly Rate:** $28.74 + Super
+ **Monthly Incentives:** Up to $80 (Up to 5,760 per year on a pro-rata basis!)
+ **Full-Time:** Monday to Friday, with a minimum of 38 hour
+ **Also Available Part-Time:** 4-day work week with a minimum of 30 hours
+ **Start Dates:** October & November 2025
+ **Limited roles available,** apply today
+ **Paid Training:** Comprehensive full-time training provided
+ **Schedule:** Monday to Friday rotating roster of 7 AM - 6 PM. **No weekends or late nights!**
+ **Location:** Centrally located in the heart of Brisbane, 100 metres from Central Station
**Who Are You?**
You have a passion for delivering great customer service and are looking to apply your skills in a new setting. Key qualifications include:
+ Must be an **Australian Citizen** and at least 18 years of age.
+ Strong customer service skills
+ Eager to work towards goals and targets.
+ Confident in using computers and various systems.
+ Excellent verbal and written communication skills.
**What's In It for You?**
+ Career growth: Join a globally recognised company that promotes from within.
+ Flexible part-time hours: Enjoy no weekend or late-night work, bringing balance to your life.
+ Engaging and comprehensive paid training to set you up for success.
+ Inclusive work environment with a range of amenities, including a Chill Out Zone, PlayStation, and complimentary barista-style coffee.
If you're ready for a rewarding change and excited to join a team that values exceptional customer service while making a difference in the community, **apply now!**
**Concentrix is an equal opportunity employer.** We are committed to equal employment opportunities for all candidates in a workplace free from discrimination and harassment.
_Eligibility to work: Only applicants who are legally authorised to work in the relevant country will be considered for this position._
Location:
AUS Brisbane - 288 Edward St, Lvl 27
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor
Job Description
Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!
**We are GROWING and have a number of exciting opportunities available to join our team.**
Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. We are growing and looking for amazing Customer Service Officers to join our Brisbane team and this is your chance to make a meaningful impact through amazing customer experiences.
**About Concentrix**
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
**About the Role**
As a **Customer Service Officer** , you will be the frontline representative for a government department. Your key responsibilities include:
+ Handling both general and complex inquiries with professionalism and efficiency.
+ Leveraging your exceptional communication and problem-solving skills to meet customer needs.
+ Demonstrating a high level of customer service while troubleshooting or resolving inquiries.
**Key Role Details:**
+ **Hourly Rate:** $28.74 + Super
+ **Monthly Incentives:** Up to $80 (Up to 5,760 per year on a pro-rata basis!)
+ **Full-Time:** Monday to Friday, with a minimum of 38 hour
+ **Also Available Part-Time:** 4-day work week with a minimum of 30 hours
+ **Start Dates:** October & November 2025
+ **Limited roles available,** apply today
+ **Paid Training:** Comprehensive full-time training provided
+ **Schedule:** Monday to Friday rotating roster of 7 AM - 6 PM. **No weekends or late nights!**
+ **Location:** Centrally located in the heart of Brisbane, 100 metres from Central Station
**Who Are You?**
You have a passion for delivering great customer service and are looking to apply your skills in a new setting. Key qualifications include:
+ Must be an **Australian Citizen** and at least 18 years of age.
+ Strong customer service skills
+ Eager to work towards goals and targets.
+ Confident in using computers and various systems.
+ Excellent verbal and written communication skills.
**What's In It for You?**
+ Career growth: Join a globally recognised company that promotes from within.
+ Flexible part-time hours: Enjoy no weekend or late-night work, bringing balance to your life.
+ Engaging and comprehensive paid training to set you up for success.
+ Inclusive work environment with a range of amenities, including a Chill Out Zone, PlayStation, and complimentary barista-style coffee.
If you're ready for a rewarding change and excited to join a team that values exceptional customer service while making a difference in the community, **apply now!**
**Concentrix is an equal opportunity employer.** We are committed to equal employment opportunities for all candidates in a workplace free from discrimination and harassment.
_Eligibility to work: Only applicants who are legally authorised to work in the relevant country will be considered for this position._
Location:
AUS Brisbane - 288 Edward St, Lvl 27
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Stryker
Posted 2 days ago
Job Viewed
Job Description
We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Coles Jobs in Australia !
6
Customer Service Representative
Stryker
Posted 2 days ago
Job Viewed
Job Description
We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Gold Coast, Queensland
Concentrix
Posted 7 days ago
Job Viewed
Job Description
Job Title:
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 07th of October 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 07th of October 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
8