7 Community Management jobs in Australia

This is a Social Media Intern role with Vollardian based in Surry Hills, NSW, AU
== Vollardian ==

Role Seniority - intern

More about the Social Media Intern role at Vollardian

About the Role

We're looking for a curious and creative Marketing Intern to help us tell the Vollardian story. We're great at what we do, but frankly, we suck at talking about it. Call it a millennial pause or just being too busy in the trenches, but we have a backlog of incredible client stories and results that we've never gotten around to sharing. You'll be in the trenches with us, turning complex consulting projects into compelling content that cuts through the noise.

What you'll be doing:

• Content Creation: Help us write and design content for our LinkedIn, website, and monthly newsletter. Think less "corporate buzzwords" and more "Work Cockroach"—smart, witty, and insightful.

• Case Studies & Collateral: Work with the consulting team to turn our project results into sharp, impactful case studies and sales materials that showcase the value we deliver.

• Social Media Management: Help manage our LinkedIn presence, engaging with our community and sharing our unique take on the world of sales and business.

• Workshop & Event Support: Assist in preparing materials for workshops and events with founders and business leaders.

Who we're looking for:

• You're a solid writer with a knack for making complex ideas simple and engaging.

• You're curious, proactive, and not afraid to ask questions or share your ideas.

• You have a strong interest in the world of business, tech, and startups.

• You're highly organised and can manage multiple tasks at once.

• You have an eye for design and are comfortable with tools like Canva (or willing to learn).

• Most importantly, you get our vibe. You understand that business can be professional without being boring.

What you'll get from us:

This is a unique opportunity to get direct exposure to the inner workings of a growing consultancy and its high-profile clients. You'll learn how to build a brand based on expertise and authenticity, work directly with the co-founders, and build a portfolio of work you can be genuinely proud of.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Vollardian team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

• ️ Creating content
• Developing case studies
• Supporting events

Key Strengths

• Content creation
• Social media management
• Market research
• Design skills
• Organizational skills
• Curiosity and proactivity

Why Vollardian is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Vollardian not with Hatch.

This is a Social Media Manager role with Milk Chocolate Property based in Chippendale, NSW, AU
== Milk Chocolate Property ==

Role Seniority - mid level

More about the Social Media Manager role at Milk Chocolate Property

Fresh off being named Australia’s Most Innovative Proptech at the Proptech Association Awards, we’re now on the hunt for a Social Media Manager to join the Milk Chocolate® team.

Full-Time Role

Social Media Manager

Reports To

Michael Cleary — Co-founder

Our mission

To make property ownership effortless. We empower Australians with tailored solutions and expert insights to navigate their property buying and owning experience with confidence.

What we do

Using data-driven insights and machine learning, we help our clients plan, research, buy, build, and manage property all over Australia.

We offer a full service encompassing research, planning, buying, building, upgrading and managing investment properties and family homes. Our team is composed of economists, qualified property investment advisors, data scientists, buyers agents, builders, project managers, property managers, engineers and product experts.

We’ve been trading as a commercial business since 2017, helping customers to purchase more than $400M in property, undertake more than $5M in renovation projects and manage over 170 properties nationally.

The background

We've built Milk Chocolate®, a tech-forward property services business. We have assembled a group of really smart subject matter experts who have been doing this for a long time. To date, we have focused on consumers, particularly Australian expats, to build a proof of concept, but we will be expanding to business customers soon. In parallel, we’ve built a web app that guides our customers through every stage of the buying process. This smart, user-friendly platform simplifies complex tasks and decision-making, making property purchasing and owning easier. It truly is a one-of-a-kind end-to-end experience.

Data & Analytics

Data and analytics are the backbone of our business. For clients, the key is selecting the right city, suburb and property to meet their needs, and maximising the return from that investment. For Milk Chocolate, we want to be making data-driven decisions that deliver value for our customers and our business every day. We are building an AI-native stack that powers all of our analysis, proprietary scoring and models. It will act as a knowledge platform for our economists and data scientists to confidently provide recommendations to our clients and, ultimately, all consumers.

Game Plan™

For clients buying properties, we provide them with a personalised Game Plan™. Clients share their circumstances, goals, and preferences, and we produce a Plan that guides them on what’s possible with what they have. We create these Plans by combining robust research, data, machine learning and rigorous risk reduction assumptions. They are unique by nature and flexible in execution. To drive scale, we’re developing models that can predict future median price changes across all capital cities and suburbs, and generate narrative-led, data-backed Plans accurately and efficiently.

Own™

Own™ is our smart, user-friendly platform, with everything from performance tracking to property management and value-adding recommendations. It empowers our homeowners to make informed decisions and maximise their investment potential.

Current Platforms

• Instagram

• Facebook

• LinkedIn

• YouTube (dormant)

• X (dormant)

• TikTok (dormant)

The Role

This is a hands-on, full-time role for a social media manager with deep expertise in paid and organic content, Google AdWords, and digital campaign execution. You’ll manage the voice of Milk Chocolate® across all key digital channels and drive lead generation through smart, engaging content and data-backed marketing strategies.

What This Looks Like In Practice

• 4+ years’ experience in a digital marketing or social media role

• Proven track record managing multi-platform campaigns (organic and paid)

• Strong knowledge of Google Ads, YouTube, Meta Ads, and LinkedIn Campaign Manager

• Understanding of TikTok, YouTube Shorts, and ideally X

• Familiarity with eDM platforms, like Mailchimp

• Excellent content creation, copywriting, and editing skills

• Strong eye for brand, tone of voice and detail

• Experienced working in fast-paced environments with a lean team

• A curious, test-and-learn mindset

• Think strategically, but deliver tactically

• Report back on performance with clarity: This drove X DMs, X lead captures, X conversions.

• Can run campaigns end-to-end with confidence

• Are proactive, sharp and results-focused

• Understands algorithm mechanics (e.g., how LinkedIn rewards saves/comments; what makes a TikTok hook work in <3 seconds)

• Not afraid to use AI tools to scale effort, without losing authenticity, such as ChatGPT, Notion AI, etc

• Have a deep obsession with optimising performance and learning what works

• Live and breathe digital and social media

• A strong financial aptitude to manage media and third-party budgets

You can’t go wrong if you nail all these elements:

• Big Picture Thinking - You focus on strategic business-driven solutions

• Data & Technology Addiction - Stay across the latest trends, tools, and technologies

• Attention to Detail - Exceptional attention to detail in all forms

• Proactive - Provide proactive solutions to problems and constantly challenge the status quo

• Get Your Hands Dirty - Make things happen!

Our Values

We are….

• Nimble

• Insightful

• Passionate

• Authentic

• Purposeful

We….

• Delight

• Challenge

• Empower

• Connect

• Talk Differently

Our Office:

Our office is centrally located in Chippendale, Sydney. This role is primarily on-site, with four days in the office and one work-from-home day each week (Tuesday, Wednesday or Thursday — your choice). While we value flexibility, this is an office-based role.

Remuneration and Reviews:

The role comes with a base salary of $110,000 per annum (includin super), with the potential to earn an additional 10,000 per annum (including super) through a performance-based bonus linked to agreed KPIs. At Milk Chocolate®, we’re committed to building long-term careers and place a strong emphasis on professional development, including structured career planning and annual reviews.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Milk Chocolate Property team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

• Managing social media presence
• Executing digital campaigns
• Reporting on performance

Key Strengths

• Digital marketing expertise
• ️ Content creation and copywriting
• Data-driven decision making
• Social media platform knowledge
• Performance tracking
• AI tool utilization

Why Milk Chocolate Property is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Milk Chocolate Property not with Hatch.

This is a Social Media Lead role with Eightcap based in Melbourne, VIC, AU
== Eightcap ==

Role Seniority - mid level

More about the Social Media Lead role at Eightcap

Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insights to enable smarter trading. We combine the agility of a fintech company with the stability of a trusted financial institution to deliver trading technology and solutions for B2B clients and traders, empowering them to succeed. Our culture is fast-paced, collaborative, and innovative.

As we redefine our global brand and communications strategies, we are aligning our B2C messaging for traders with our rapidly growing B2B business to create a unified and impactful brand presence. Our vision is to transform the future of trading by driving innovation and differentiation to empower the next billion traders, and we need brand and communications experts to help us do this.

The Company is headquartered in Melbourne, Australia with offices in the UK & Cyprus and support offices in The Bahamas, Bulgaria and Guatemala.

Key Responsibilities

• Organic Social Media Management: Plan, create, publish and optimise content across Eightcap’s global social channels, ensuring each platform supports broader brand and business goals.

• Social Campaign Execution: Own execution of Meta-based reach and engagement campaigns, including ad setup, A/B testing, and creative optimisation.

• Creative Asset Development: Collaborate with designers or independently develop visual content that brings our brand to life, with consistency in tone, visual identity, and messaging.

• Global Content Localisation: Support regional social initiatives by adapting messaging and visuals for specific cultural and language contexts while ensuring brand consistency.

• Performance Monitoring & Reporting: Track and report on key KPIs like reach, engagement, and community growth. Translate insights into action to improve content performance.

• Trendspotting & Community Building: Stay across platform updates and emerging formats to keep Eightcap relevant and resonant. Engage directly with our online communities to build rapport and brand trust.

• Cross-Team Collaboration: Work closely with marketing, product and brand teams to ensure social supports overall go-to-market and promotional campaigns.

Who are you?

• Proven experience managing social media channels for a brand with measurable impact on reach and engagement

• Strong understanding of Meta ad setup, formats, and objectives including engagement and reach optimisation.

• Demonstrated ability to create engaging visual content using Canva, Figma, or Adobe tools.

• Analytical mindset with ability to track performance metrics and iterate based on data.

• Confident working independently and managing competing priorities in a fast-paced environment.

• Enthusiastic, creative, curious, and driven to learn and grow in the role.

• Experience running global or multi-region campaigns and tailoring content accordingly.

• Experience in fintech, trading or financial services with an understanding of industry trends and regulations (bonus, but not essential).

• Paid community management social experience on platforms beyond Meta (e.g. TikTok, LinkedIn, X).

• Familiarity with social listening and scheduling tools.

Why Eightcap?

• Ongoing investment in your career development

• Wellness and lifestyle perks like monthly corporate massages

• Parental leave

• One work from home day a week

• Staff referral bonus program

• Employee-purchased leave

• Perkbox reward and recognition

• Study assistance

• Dogs in the office

• Annual flu vaccinations

• Complimentary fruit and snacks

• Multicultural environment

• A dynamic and collaborative team culture

• Great CBD location with easy access to public transport

• Discretionary bonus scheme

• Regular social activities

Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavors to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.

We respectfully ask that no recruiters contact anyone at Eightcap regarding this role.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Eightcap team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

• Managing organic social media
• Executing social campaigns
• Developing creative assets

Key Strengths

• Social media management
• Meta ad setup
• Visual content creation
• Analytical mindset
• Community management
• Social listening tools

Why Eightcap is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Eightcap not with Hatch.

This is a Social Media Manager (Voice AI) role with Cor based in Melbourne, VIC, AU
== Cor ==

Role Seniority - graduate, mid level, junior

More about the Social Media Manager (Voice AI) role at Cor

Anti-Cringe Social Media Manager (Voice AI)

About Cor

Ever wish you could just talk to software like it’s a person?

What if you could just say what you need, and it actually got done?

Even better, what if instead of staring at another dashboard, you got real advice, the kind only someone who’s helped hundreds of people just like you would give?

That’s what we’re building at Cor: AI voice agents that make software feel less like software, and more like working with a real expert who’s got your back.

Our first product, Obi, is already live and running onboarding for B2B software companies.

Our broader vision is to build a platform that lets software businesses offer a full range of AI professional services, and in turn, redefine what it even means to be a software business.

We’re looking for folks who are as driven as we are to build the platform that powers this shift.

The Role

We’re looking for a Social Media Manager who actually gets social media and isn’t afraid to roast the status quo. Someone who knows that great content isn’t about following some growth hacker’s playbook.

This role is about taking a product that looks nothing like typical software and making it memorable and relevant to hundreds of thousands of businesses around the world. Think the storytelling of Morning Brew, the design boldness of Arc Browser, or the “zero f’s given” energy of Liquid Death, but for B2B.

What you'll actually do:

• Help build a B2B brand with actual personality, not another SaaS snoozefest

• Show the world how voice AI is turning software on its head

• Turn product updates into content people talk about

• Create content for LinkedIn, YouTube, and Twitter/X

• Own your creative vision and work with a team that backs it

• Use the newest AI tools to release your creative ideas faster than ever before

• Have fun promoting a product that’s nothing like typical software

The Opportunity

We can’t offer you a flashy title, a household name, soul-crushing bureaucracy, or the “exciting opportunity” to be employee #47,582.

What we can offer is the chance to build something that actually matters from the ground up with complete creative freedom, real impact from day one, and a genuine opportunity to accelerate your career as the business grows.

No committees that kill every good idea. No brand guidelines written by someone who thinks Comic Sans is “too edgy.” No corporate speak that makes you want to delete LinkedIn.

Just a small, focused, venture-backed team building frontier voice AI tech in Melbourne, looking for someone to help spread the word about Obi across the social media world.

If PwC isn’t your cup of tea, come work with us.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Cor team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

• Building a memorable brand
• Showcasing voice AI
• Creating engaging content

Key Strengths

• Social media strategy
• ️ Content creation
• Creative vision
• AI tools proficiency
• B2B marketing experience
• ️ Graphic design skills

Why Cor is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Cor not with Hatch.

Social Media Community Manager – Seniors
• Full time 12 month fixed-term contract
• Located in Sydney CBD, Hybrid Working (3 days in office)

< >About Uniting

At Uniting , we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold .

Role Purpose

We’re seeking a highly skilled and compassionate Community Manager to lead and grow our social media community dedicated to older Australians and their families. This role is essential to building trust, engagement, and advocacy within a digital community that serves older Australians and their families.

p>
The Community Manager will be responsible for creating, managing and moderating a supportive online space, while working closely with internal teams to develop relevant, helpful and emotionally resonant content that meets the needs of our audience.

The Uniting Seniors portfolio includes Home and Community Care (the initial focus of this role), as well as Retirement and Independent Living, and Residential Aged Care.

Key Responsibilities

Social Media Group Management

• Set up and manage day-to-day operations of Social Media Groups across the senior’s portfolio
• Approve new members, moderate discussions, enforce community guidelines
• Respond to member questions and comments promptly and with empathy
• Monitor tone and sentiment; escalate issues where required

p>Content Strategy & Planning

• Develop and execute a monthly Groups content calendar
• Create engaging, relevant posts that encourage discussion and provide value (e.g. tips, polls, questions, stories, carer spotlights, resource links)
• Coordinate live events such as Q&As with subject matter experts or case managers
• Monitor social listening platforms to identify common pain points experienced by our audience

Liaison with Senior service stream teams

• Collaborate with staff to gather service updates, client stories, and expert knowledge
• Collaborate with our My Age Care navigation team to help answer questions and navigate the aged care system where needed
• Schedule and conduct interviews with care coordinators, support staff, and clients where appropriate
• Translate clinical or operational information into audience-friendly language and formats
• Provide valuable insights for the Marketing and Sales teams to utilise when engaging with our target audience

Community Engagement & Growth

• Proactively spark discussion, highlight member contributions, and celebrate milestones
• Invite referrals and manage welcome/onboarding posts for new members
• Track group engagement data and identify opportunities to improve member participation

Issue Management & Moderation

• Monitor for and professionally manage any concerns or complaints
• Apply conflict resolution skills to maintain a respectful, safe spac
• Liaise with internal teams if service feedback or sensitive issues are raised

Qualifications and Experience

• Proven experience in social media community management and content creation
• Knowledge of aged care, retirement independent living, home care, or community services desirable (or willingness to upskill)
• Excellent copywriting and content planning skills
• Strong people and communication skills, with the ability to handle sensitive topics with empathy
• Ability to work collaboratively with internal teams and interview subject matter experts
• Experience using basic design tools (Canva preferred) and scheduling platforms
• Experience managing community guidelines, conflict resolution, and social listening tools
• Understanding of the aged care audience and the emotional drivers behind their questions and concerns

Desirable Skills

• Experience working in or with aged care, disability support, or NFP services
• Basic video editing or recording skills (e.g. for testimonials or live Q&As)
• Familiarity with Meta Business Suite or other content planning tools
• Understanding of social media metrics and group analytics to report on growth and engagement

What We Offer You

• A rewarding career with a leading human services organisation
• Up to $18,550 NFP salary packaging available
• Access to our U rewards program with exclusive discounts
• Flexible work hours for work-life balance
• Affordable access to Fitness Passport— discounted gym memberships to support your best life
• A supportive and inclusive and collaborative work environment
• Opportunities for professional growth
• Purchase of additional leave

Ho to apply: Submit your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

For all questions, please don't hesitate to contact Fabio Ioviero via email at .

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.
We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit Overview:**
The **Digital Marketing & Social Media Specialist** position will play a critical role in amplifying Convatec ANZ's brand presence, fostering engagement, and driving awareness across digital platforms. You will take ownership of digital marketing initiatives, ensuring that our content is relevant, impactful, and aligned with our mission to provide innovative healthcare solutions.
The Digital Marketing & Social Media Specialist is available to provide digital and social media advice that supports the marketing of Convatec products to patients and health care professionals. The Digital Marketing & Social Media Specialist will play an active role in internal training of Convatec digital platforms.
**Key Responsibilities:**
_Digital Marketing & Website Management_
+ Audit, monitor, and maintain Convatec ANZ websites, ensuring all content is up-to-date and aligned with business objectives.
+ Take ownership of Convatec ANZ digital marketing initiatives, including the creation and revision of landing pages for events, product launches, and campaigns.
+ Collaborate with internal teams to optimise digital content and user experience.
_Social Media Strategy & Management_
+ Own and manage Convatec ANZ's social media platforms, including Facebook and Instagram.
+ Liaise with Global Marketing teams to promote local content (via geotargeting) on Convatec Portfolio LinkedIn channels
+ Develop and implement an organic social media strategy that increases brand awareness, engagement, and audience growth.
+ Determine posting frequency and maintain a structured content calendar.
+ Identify and leverage trending content formats, cultural moments, and viral opportunities to keep Convatec ANZ relevant and engaging.
+ Actively engage with the online community by responding to comments, messages, and mentions, fostering a strong customer connection.
_Performance Tracking & Reporting_
+ Monitor and analyse social media performance using analytics tools such as Meta Insights and Google Analytics.
+ Track engagement rates, audience growth, reach, and content effectiveness to refine strategy.
+ Provide regular reports on social media performance, highlighting key learnings, top-performing content, and optimisation strategies.
+ Stay updated on social media best practices, algorithm changes, and industry trends to enhance content visibility and engagement.
**Requirement**
+ 3-5 years of experience in digital marketing, content creation, and social media management within a B2B and B2C environment.
+ Experience in the healthcare sector (Pharmaceutical, Medical Devices) is preferred but not required; FMCG backgrounds will also be considered.
+ Strong stakeholder management experience and ability to collaborate across teams.
+ Strong verbal and written communication skills, with the ability to create compelling content.
+ Demonstrated organizational skills, managing multiple projects and operational activities simultaneously.
+ Expertise in LinkedIn, Instagram Reels, and Facebook content strategy.
+ Familiarity with social media analytics tools (Meta Insights, Google Analytics) and content scheduling platforms.
+ Experience with Optimizely is preferred
+ Understanding of paid media best practices and how organic content supports paid performance.
+ Adaptability - able to pivot quickly and capitalize on digital trends.
+ A proactive and action-oriented approach to implementing strategies in a timely manner.
+ This is a 6 months fixed term contract
Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.
**This is stepping up to a challenge.**
**This is work** **that'll** **move you**
#LI-JG1
#LI-Hybrid
**Beware of scams online or from individuals claiming to represent Convatec**
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at .
**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives**
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
**Already a Convatec employee?**
**If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**