3 Content Creation jobs in Australia

Social Media Community Manager – Seniors
• Full time 12 month fixed-term contract
• Located in Sydney CBD, Hybrid Working (3 days in office)

< >About Uniting

At Uniting , we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities, and confront injustice. We are Compassionate, Respectful, Imaginative and Bold .

Role Purpose

We’re seeking a highly skilled and compassionate Community Manager to lead and grow our social media community dedicated to older Australians and their families. This role is essential to building trust, engagement, and advocacy within a digital community that serves older Australians and their families.

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The Community Manager will be responsible for creating, managing and moderating a supportive online space, while working closely with internal teams to develop relevant, helpful and emotionally resonant content that meets the needs of our audience.

The Uniting Seniors portfolio includes Home and Community Care (the initial focus of this role), as well as Retirement and Independent Living, and Residential Aged Care.

Key Responsibilities

Social Media Group Management

• Set up and manage day-to-day operations of Social Media Groups across the senior’s portfolio
• Approve new members, moderate discussions, enforce community guidelines
• Respond to member questions and comments promptly and with empathy
• Monitor tone and sentiment; escalate issues where required

p>Content Strategy & Planning

• Develop and execute a monthly Groups content calendar
• Create engaging, relevant posts that encourage discussion and provide value (e.g. tips, polls, questions, stories, carer spotlights, resource links)
• Coordinate live events such as Q&As with subject matter experts or case managers
• Monitor social listening platforms to identify common pain points experienced by our audience

Liaison with Senior service stream teams

• Collaborate with staff to gather service updates, client stories, and expert knowledge
• Collaborate with our My Age Care navigation team to help answer questions and navigate the aged care system where needed
• Schedule and conduct interviews with care coordinators, support staff, and clients where appropriate
• Translate clinical or operational information into audience-friendly language and formats
• Provide valuable insights for the Marketing and Sales teams to utilise when engaging with our target audience

Community Engagement & Growth

• Proactively spark discussion, highlight member contributions, and celebrate milestones
• Invite referrals and manage welcome/onboarding posts for new members
• Track group engagement data and identify opportunities to improve member participation

Issue Management & Moderation

• Monitor for and professionally manage any concerns or complaints
• Apply conflict resolution skills to maintain a respectful, safe spac
• Liaise with internal teams if service feedback or sensitive issues are raised

Qualifications and Experience

• Proven experience in social media community management and content creation
• Knowledge of aged care, retirement independent living, home care, or community services desirable (or willingness to upskill)
• Excellent copywriting and content planning skills
• Strong people and communication skills, with the ability to handle sensitive topics with empathy
• Ability to work collaboratively with internal teams and interview subject matter experts
• Experience using basic design tools (Canva preferred) and scheduling platforms
• Experience managing community guidelines, conflict resolution, and social listening tools
• Understanding of the aged care audience and the emotional drivers behind their questions and concerns

Desirable Skills

• Experience working in or with aged care, disability support, or NFP services
• Basic video editing or recording skills (e.g. for testimonials or live Q&As)
• Familiarity with Meta Business Suite or other content planning tools
• Understanding of social media metrics and group analytics to report on growth and engagement

What We Offer You

• A rewarding career with a leading human services organisation
• Up to $18,550 NFP salary packaging available
• Access to our U rewards program with exclusive discounts
• Flexible work hours for work-life balance
• Affordable access to Fitness Passport— discounted gym memberships to support your best life
• A supportive and inclusive and collaborative work environment
• Opportunities for professional growth
• Purchase of additional leave

Ho to apply: Submit your CV and a brief cover letter highlighting why this role appeals to you - Applications reviewed upon receipt.

For all questions, please don't hesitate to contact Fabio Ioviero via email at .

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.
We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, wellbeing and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit Overview:**
The **Digital Marketing & Social Media Specialist** position will play a critical role in amplifying Convatec ANZ's brand presence, fostering engagement, and driving awareness across digital platforms. You will take ownership of digital marketing initiatives, ensuring that our content is relevant, impactful, and aligned with our mission to provide innovative healthcare solutions.
The Digital Marketing & Social Media Specialist is available to provide digital and social media advice that supports the marketing of Convatec products to patients and health care professionals. The Digital Marketing & Social Media Specialist will play an active role in internal training of Convatec digital platforms.
**Key Responsibilities:**
_Digital Marketing & Website Management_
+ Audit, monitor, and maintain Convatec ANZ websites, ensuring all content is up-to-date and aligned with business objectives.
+ Take ownership of Convatec ANZ digital marketing initiatives, including the creation and revision of landing pages for events, product launches, and campaigns.
+ Collaborate with internal teams to optimise digital content and user experience.
_Social Media Strategy & Management_
+ Own and manage Convatec ANZ's social media platforms, including Facebook and Instagram.
+ Liaise with Global Marketing teams to promote local content (via geotargeting) on Convatec Portfolio LinkedIn channels
+ Develop and implement an organic social media strategy that increases brand awareness, engagement, and audience growth.
+ Determine posting frequency and maintain a structured content calendar.
+ Identify and leverage trending content formats, cultural moments, and viral opportunities to keep Convatec ANZ relevant and engaging.
+ Actively engage with the online community by responding to comments, messages, and mentions, fostering a strong customer connection.
_Performance Tracking & Reporting_
+ Monitor and analyse social media performance using analytics tools such as Meta Insights and Google Analytics.
+ Track engagement rates, audience growth, reach, and content effectiveness to refine strategy.
+ Provide regular reports on social media performance, highlighting key learnings, top-performing content, and optimisation strategies.
+ Stay updated on social media best practices, algorithm changes, and industry trends to enhance content visibility and engagement.
**Requirement**
+ 3-5 years of experience in digital marketing, content creation, and social media management within a B2B and B2C environment.
+ Experience in the healthcare sector (Pharmaceutical, Medical Devices) is preferred but not required; FMCG backgrounds will also be considered.
+ Strong stakeholder management experience and ability to collaborate across teams.
+ Strong verbal and written communication skills, with the ability to create compelling content.
+ Demonstrated organizational skills, managing multiple projects and operational activities simultaneously.
+ Expertise in LinkedIn, Instagram Reels, and Facebook content strategy.
+ Familiarity with social media analytics tools (Meta Insights, Google Analytics) and content scheduling platforms.
+ Experience with Optimizely is preferred
+ Understanding of paid media best practices and how organic content supports paid performance.
+ Adaptability - able to pivot quickly and capitalize on digital trends.
+ A proactive and action-oriented approach to implementing strategies in a timely manner.
+ This is a 6 months fixed term contract
Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.
**This is stepping up to a challenge.**
**This is work** **that'll** **move you**
#LI-JG1
#LI-Hybrid
**Beware of scams online or from individuals claiming to represent Convatec**
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at .
**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives**
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
**Already a Convatec employee?**
**If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**