10 Consulting Services jobs in Australia

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

The Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.
As a Sales Excellence for Enterprise FSI and Consulting Services, you will be responsible to drive the Health of the Business, reporting and orchestration of ROB for these two businesses. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will be part of an Enterprise Team that helps businesses achieve their digital transformation and business goals with Microsoft solutions and partners. Whether your segment is Customer or Partner focused, key to the role is the ability to drive actionable outcomes, guide and optimize the sales process Segment and sales leaders. You will cross-collaborate with other roles to forward-looking performance recommendations of your segment.
We are looking for an outcome-driven Sales Excellence (SE) to support the _FSI and Services_ segment's current and forward-looking business goals.
**Responsibilities**
+ **Sales Management Trusted Advisor -** Enable the organization to prioritize the right areas of focus, identifying key opportunities and challenges to allocate resources effectively and maximize impact. Coach sales managers (M1-M3) to embed effective sales orchestration, ensuring they have the tools and strategies to lead their teams towards achieving sales targets Drive consistent execution across teams by fostering collaboration, sharing best practices, and maintaining a clear and unified approach across the organization
+ **Business Health & Management-** Drive a continuous, 'always-on' approach to 4Q pipeline generation and progression, ensuring alignment to MCEM stages and business priorities. Oversee consistent and effective field engagement to uphold pipeline hygiene standards and drive execution discipline. Lead scale AI led motions across roles and devices embedding Copilot capabilities to empower every seller to increase productivity.
+ **One Sales Execution** - Drive Sales Excellence discipline, governance, and actionable insights ensuring a consistent and connected approach Orchestrate a coordinated MCEM rhythm of business that aligns segments, solution areas, and roles with key partners for seamless execution and accountability Equip sales managers to operationalize core sales principles and strategy guiding quarterly activations around pipeline, top of funnel, and usage, using standard tools. (IAP, MSXI 2.0, MCEM) Build rhythm of the business sockets at each leadership level which enable consistent conversations, metrics, and data from M-IC conversation.
+ **Sales Execution Transformation & Efficiency** - Support the landing emerging pipeline generation programs/acceleration workshops that support growth and improved sales performance Drive efficiency & simplicity to enhance sales effectiveness. Support Sales Managers on seller expectations based on MCEM standards and continue to work on areas of opportunity for segment transformation
+ **Agile Planning -** Support planning activities in partnership with segment ATU accounts and operational leadership, driving account planning, with enhanced SEL guidance on enabled motions.
**Qualifications**
**Required/Minimum Qualifications**
10+ years' experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience.
**Data Experience**
5+ years of experience using data to drive business outcomes or inform business decisions.
**Stakeholder Management Experience**
7+ years of experience managing relationships with stakeholders, clients, and/or customers.
**People Management Experience**
5+ years people management experience.
**Education**
Bachelor's Degree in a related field.
**Project / Change Management Experience**
7+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Strategy & Transformation
Managing Consultant - Strategy & Transformation
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Lead client engagements across a range of industries and problem statements
· Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
· Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
· Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
· Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
· Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
· Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
· Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
· Experience managing key client relationships
· Knowledge of business KPIs, financials, and organizational leadership
· Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
· Logical, structured thinking, and affinity for numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English
· Eligibility to work in Australia
Preferred qualifications
· Experience generating new knowledge or creating innovative solutions for a firm
· Relevant industry expertise
· MBA or master's degree with relevant specialization (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Manage deliverable development and workstreams on projects across a range of industries and problem statements
· Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
· Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
· Develop sound business recommendations and deliver effective client presentations
· Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
· Lead team and external meetings, and lead or co-lead project management
· Contribute to the firm's intellectual capital and solution development
· Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
· Experience managing clients or internal stakeholders
· Logical, structured thinking, and affinity for numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English and the local office language (if applicable)
· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
· Experience managing tasks or workstreams in a collaborative team environment with third parties
· Experience coaching junior delivery consultants
· Relevant industry expertise
· MBA or master's degree with relevant specialization (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
- Manage deliverable development and workstreams on projects across a range of industries and problem statements
- Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
- Manage working relationship with client managers, and act as trusted and reliable partner
- Create predictive models using segmentation and regression techniques to drive profits
- Review analytics end-products to ensure accuracy, quality and timeliness.
- Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight
Team Collaboration & Culture
- Develop sound business recommendations and deliver effective client presentations
- Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings
- Lead team and external meetings, and lead or co-lead project management
- Contribute to the firm's intellectual capital and solution development
- Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
- Develop effective working relationships with local and global teams including business partners
Qualifications
Basic qualifications
- Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics
- Experience managing clients or internal stakeholders
- Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence
- Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals
- Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
- Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI)
- Experience managing tasks or workstreams in a collaborative team environment
- Experience coaching junior delivery consultants
- Relevant industry expertise
- MBA or master's degree with relevant specialization (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant/PMO, Program Management, Advisors & Consulting Services
All About Us
The Services team is a key differentiator for Mastercard, providing expertise that helps our customers grow. This team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and information and risk management services. While specializing in the payments industry, Mastercard Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Make an Impact as an Associate Managing Consultant, Advisors Program Management.
Advisors Program Management is an execution-oriented client-facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
- Developing new products and strategies and ensuring smooth and efficient delivery to market.
- Strengthening client's internal skills, knowledge and experience in critical areas.
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual.
- Transforming client processes and optimizing their management practices.
As an Associate Managing Consultant, you will manage multiple projects within a portfolio providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.
All About You
- Experience in delivery of large, complex projects / programs of diverse size in a cross-functional, multicultural environment
- Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage
- Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies
- Develop strong presence in the client organization extending beyond the immediate boundaries of the program
- Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization
- Think 'Out of the Box' and can challenge the status quo with supporting analysis.
- Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in a clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
- Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis
- Able to lead, motivate and develop a team of professionals
All About Your Education & Skills
- Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred
- 4-6 years of Project Management experience
- Professional accreditation such as Project Management Professional (PMP) desirable
- Exposure specifically in payments and/or retail banking or merchants and/or consultancies.
- Comfortable with significant client interaction and interest in building relationships
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
- Willingness to travel
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Lead Business Architect - Pega Consulting ANZ
Job Category: Professional Services
Location: Australia - Sydney
**Meet Our Team:**
Are you ready to be part of a dynamic consulting team that's transforming how the world's leading organizations operate? At Pega, we're seeking passionate Business Architect consultants who can bridge the gap between business needs and technical solutions using our cutting-edge enterprise AI decisioning and workflow automation platform.
Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome-driven applications that evolve with the changing needs of business. As a key member of the Pega Consulting team, you'll work with passionate and driven project teams, delivering innovative solutions that create real business impact.
**Picture Yourself at Pega:**
As a Lead Business Architect, you'll play a pivotal role in structuring the business processes and information architecture for major organizations. In this role, you'll help drive organizations forward from their current state to their desired future state, collaborating with subject matter experts to ensure that solutions align perfectly with business requirements.
You'll accomplish your goals by working with dynamic project teams to align strategic objectives with business and IT initiatives. Your expertise in consulting, communication, and business process design will be instrumental as you engage with executive stakeholders and technical teams to deliver transformative solutions.
**What You'll Do at Pega:**
- Partner with both clients, Pega partners and technical teams to develop high-quality deliverables across all project phases, from discovery and requirements definition through to user acceptance testing
- Leverage your industry experience to consult and influence client direction toward best practices, Public Sector, State or Federal Government experience is useful.
- Lead discovery workshops and requirements gathering sessions with business stakeholders
- Demonstrate your commitment to customer success by ensuring delivered solutions perform to business requirements and exceed expectations
- Support Account Executives and Project Delivery Leads in pursuing new opportunities
- Teach and drive the use of Pega's methodology among clients, partners, and teammates
- Get Hands-on Pega tools such as Blueprint and App studio run live in client workshops
- Demonstrate deep understanding of our strategic applications supporting each market and how to leverage them to drive early value.
**Who You Are:**
An intelligent, motivated, collaborative professional with exceptional communication skills and proven experience working with diverse teams of business users and IT professionals. You have a strong consulting background and experience implementing business process changes in customer organizations.
**What You've Accomplished:**
- 8+ years of progressively responsible experience in analysis, requirements gathering, design, and development of enterprise application systems
- Experience working in consulting roles with a track record of successful client engagements (essential)
- Strong experience in journey mapping, data modelling and building future state workflows aligning to the business needs.
- **Signifcant experience with Pe** **ga (essential)** as well asCRM, BPM platforms (for example Salesforce, Microsoft Dynamics, ServiceNow or similar)
- Excellent time management and organization skills, with the ability to manage multiple competing priorities
- Creative and strategic thinking with a focus on achieving outcomes
- Exceptional interpersonal skills and the ability to communicate effectively with executive stakeholders
- Willingness to travel when needed (critical project phases only, typically 1-2 weeks at a time if interstate)
**Pega Offers You:**
Gartner and Forrester analyst-acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company, Full Health, life insurances
- Opportunity to work with leading organizations on transformative projects
**Location:** This role can be based in either Sydney, Melbourne, or Canberra,
**Travel:** Approximately 25% travel required, primarily for critical project phases
Pegasystems is the leader in cloud software for customer engagement and operational excellence. Our adaptive, cloud-architected software - built on the unified Pega Platform - empowers people to rapidly deploy and easily change applications to meet strategic business needs.
Pega's low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 40 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.
Role Opened 19/6/25 role closing 18/8/25
**#LI-CS5**
Job ID: 21908
**AI in Action -** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
**Culture -** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
**Export Compliance -** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
**Accommodations -** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.