5 Coordination jobs in Australia
Customer Coordination Specialist
Posted today
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Job Description
== Mable ==
Role Seniority - mid level
More about the Customer Coordination Specialist role at Mable
This role is for HomeMade - a related entity of Mable
HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management.
We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support people in achieving their goals whilst living at home.
Leveraging on our technology platform, we are an approved provider that specialise in self-management. We partner with our customers to create unique support plans that meet their needs and optimise their funds, making the most out of their Home Care Package (HCP). Our approach is simple and keeps people in control of their package, funding, and support.
To find out more, click here .
We have an exciting opportunity to join our team as a Customer Coordination Specialist. You will play a key role in helping customers connect with quality support through their Home Care Package, enabling them to live independently and achieve their goals.
Reporting to the Customer Support Manager, you will work across internal teams and with service providers to deliver a high-quality, person-centred experience that aligns with the self-managed model. This includes both new customer onboarding and ongoing support throughout their journey.
Key Responsibilities
Partner with new and existing customers to understand their goals, preferences, and care needs, aligning support services with their Support Plan and budget.
Use outbound communication to build and maintain strong customer relationships, proactively coordinating care and identifying additional needs.
Educate customers on their package inclusions, exclusions, budget position, and self-management responsibilities, including co-contributions where relevant.
Collaborate with Support Partners, Clinical, Customer Support, and Onboarding teams to facilitate timely onboarding and ongoing service planning.
Source and coordinate external service providers, ensuring alignment with customer needs, availability, and preferences.
Support customers to use the HomeMade Customer Portal and other digital tools to manage their services effectively.
Ensure all records are accurate and up-to-date, including customer profiles, shift notes, and provider details.
Identify dissatisfied customers and follow internal resolution pathways, escalating where appropriate.
Maintain alignment with the Aged Care Act and Aged Care Quality Standards in all interactions.
Attend team meetings and contribute to process improvement, quality, and risk initiatives.
Provide general operational support across Customer Support during periods of high volume (e.g. phones, reimbursements, cases).
Uphold team KPIs and contribute to the overall success of the Customer Coordination function.
Your Skills And Expertise
A strong sense of empathy and commitment to customer outcomes
Confidence in discussing budgets, support plans, and financial contributions
High-level written and verbal communication skills
Strong time management and organisational skills
Critical thinking and initiative to solve problems and improve processes
Curiosity and drive to deliver exceptional service in a fast-paced environment
Confidence in using Salesforce, Google Suite, and other cloud-based systems
A positive, team-oriented approach to shared goals and outcomes
Experience in a customer service, case management or coordination setting (aged care experience valued but not required)
Who You Will Be Working With
You would be joining our team, a group of people who know they can make a difference to their customers. We are an efficient, contemporary, and customer-focused business that works in a Supportive family-friendly working environment.
The values we live by
PUT PEOPLE FIRST - People and relationships matter most
FOSTER FREEDOM - Life should be lived in a way that makes sense for you, without unnecessary controls or external restrictions
DO THE RIGHT THING - What is fair, honest, open, ethical, and transparent
BE BOLD - With a vision to imagine and create a brighter future
Life at HomeMade
Hybrid set-up - We’re a hybrid workplace, balancing time in the office with remote work.
We care - Be surrounded by a supportive, family-friendly working environment.
Keep growing with us - Ongoing career development opportunities.
Floating Public Holidays - Our Floating Public Holidays policy is just one way the company demonstrates its commitment to the wellbeing of our people and to creating a culture of greater inclusion.
Flexi Leave Days - Get one extra paid leave day per quarter for what makes you happy.
️ Employee Assistance Program - A 24/7 service that includes counselling for you and your immediate family.
Access parental leave - Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
️ Hybrid set up allowance - Create your perfect home office setup! Whether it’s a comfy chair, a second screen, or faster Wi-Fi, we support you in making your home office more comfortable.
We are one
As an organisation we celebrate our diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well just bring something to HomeMade that we are looking for!
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Mable team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Partnering with customers
- Building customer relationships
- Educating customers
Key Strengths
- ️ Empathy and commitment
- ️ Communication skills
- ⏰ Time management
- Salesforce proficiency
- Critical thinking
- Customer service experience
Why Mable is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Mable not with Hatch.
Project Officer - Planning, Governance and Coordination
Posted today
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Job Description
== Department of Government Services ==
Role Seniority - mid level
More about the Project Officer - Planning, Governance and Coordination role at Department of Government Services
About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.
About the role The Project Officer role sits within the Planning, Governance and Coordination team. The team is responsible for functions that support the branch to delivery on its policy and legislative responsibilities and to drive reforms and results in best practice.
The role will be instrumental in providing project and administrative support across the team's functions including stakeholder engagement, recruitment, governance and business management.
The Project Officer requires the ability to proactively develop and maintain effective stakeholder relationships and excellent written and verbal communication skills.
Strong project management skills are also highly desirable.
About You
To be considered for the role, you must be able to demonstrate:
Provide high-level coordination and support to the Planning, Governance and Coordination team.
Assist in drafting a range of products including powerpoint slides, correspondance, meeting briefs, emails and speaking notes.
Undertake quality assurance processes to ensure that documents are of a high-quality including reports, letters, and other documentation so as to achieve consistency of quality, professionalism and relevance of responses.
For specific responsibilities please review the attached position description. This position is only open to applicants with relevant rights to work in Australia.
How To Apply
Apply before the advertised closing date 11:59pm on 19 May 2025. All applications should include:
a resume; and
a cover letter which addresses the key selection criteria (within three pages)
Other Relevant Information
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.
DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Department of Government Services team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Coordination and support
- Drafting documents
- Quality assurance processes
Key Strengths
- Stakeholder engagement
- Written and verbal communication
- Project management
- Quality assurance
Why Department of Government Services is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Department of Government Services not with Hatch.
Transportation Operations Coordination ex Plants/Sites AT & IT (f/m/d), Hybrid, Fixed Term March ...
Posted 1 day ago
Job Viewed
Job Description
**Job Description**
**About the role:**
As part of the Global Distribution & Logistics team, you will play a key role in managing and organizing shipments and transportation.
This position is a temporary position (March 2026) within the Logistics Operations team with the possibility to extend it within Takeda.
**How** **you** **will** **contribute** **:**
+ Provide innovative best practices on transportation processes and systems (SAP, LLP etc) and export acting as SME supporting Global Business Process Owner on Transportation and Shipping Solution.
+ Executive EU Transportation and Export Shipments: Planning, organizing and monitoring the transportation of intermediate and finished products.
+ Project management of various transportation and shipment projects.
+ Execute the implementation of strategic initiatives with all plants, OpUs and LOCs to optimize transportation spending and achieve targets.
+ Supporting internal and external quality audits.
**What you will bring to Takeda:**
+ Strong technical knowledge.
+ Previous experience in Logistics and Transportation processes.
+ Ability to operate across functions, global quality, business partners etc.
+ Good decision maker and capability to find creative solutions.
+ Excellent communication skills, both German and English (written and spoken).
**What Takeda can offer you:**
A competitive remuneration package with a minimum salary of 4.270,14 gross per month (full-time, collective wage agreement for the chemical industry) - the actual salary depends on your professional experience and qualifications.
+ Family-friendly company environment; Support with parental leave, dad month, Bilingual company kindergarten ( Work @ home depending on the position / department
+ Comprehensivetrainingprograms
+ In-house jobrotationprogram
+ In-house Canteen with discounts or meal vouchers
+ Works council (events, festivals, shopping vouchers, etc.)
+ EmployeeReferralProgram
+ Employee Recognition Program
+ Takeda Resource Groups
+ Medical checkups
+ Free vaccinationprogram
+ Fitness Center
**More** **about** **us** **:**
At Takeda ( , we are transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
**Empowering our people to shine:**
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, or any other characteristic protected by law
**Locations**
AUT - Wien - Benatzkygasse 2-6
**Worker Type**
Employee
**Worker Sub-Type**
Fixed Term (Fixed Term)
**Time Type**
Full time
Fleet & Administrative Support Officer
Posted 1 day ago
Job Viewed
Job Description
The Fleet & Administrative Support Officer opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.
The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
**Job Description**
**Responsibilities include (not limited to):**
**Fleet Management & Operations**
+ Develop and implement standard fleet management processes across Australia & New Zealand.
+ Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
+ Ensure compliance with Health & Safety standards in collaboration with EHS teams.
+ Manage vehicle returns and coordinate safe storage using the Return Checklist.
**Stakeholder Support & Communication**
+ Serve as the primary contact for the Fleet Provider and internal stakeholders.
+ Support business leaders and employees with fleet-related queries and communications.
+ Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
**Reporting & Compliance**
+ Analyse fleet costs and identify savings opportunities.
+ Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
+ Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
**Administrative & Invoice Processing**
+ Maintain fleet documentation and update provider systems as needed.
+ Assist with budget management and verify invoices before processing payments.
+ Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
+ Other cross business-related projects that may occur
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications & Requirements**
+ Experience in managing, or having exposure to Company vehicles or Fleet operations
+ Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
+ Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities
**Desired Characteristics**
+ Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
+ Demonstrated experience in scheduling and planning
+ Proven capability in problem-solving and process improvement
+ High attention to detail
+ Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator" to ensure cost effectiveness of the fleet
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
+ Strong ability to communicate with internal customer in an "easy to understand" manner
+ High work standards, quality, strong work ethic
+ Handling confidential and sensitive information with discretion.
**Additional Information**
**Relocation Assistance Provided:** No
Fleet & Administrative Support Officer
Posted 1 day ago
Job Viewed
Job Description
The Fleet & Administrative Support Officer opportunity provides exposure to various business functions across GE HealthCare (GEHC). This role will support specific operations for GECH such as managing the Tool of Trade fleet of vehicles. In addition to managing the fleet this role will provide support with cross business activities such as facilities and administration support to the broader Leadership team.
The primary responsibility of managing the fleet of company vehicles includes the administration of the fleet lifecycle from point of allocation to the end of lease. This position liaises closely with People Leaders and their employees across Australia & New Zealand and is the GEHC point of contact for the Fleet partner.
This position requires an energetic, self-motivated and confident individual with a broad range of skills who can proactively manage multiple tasks while collaborating with internal and external stakeholders.
This position will report to the EA to the CEO & Team Leader.
**Job Description**
**Responsibilities include (not limited to):**
**Fleet Management & Operations**
+ Develop and implement standard fleet management processes across Australia & New Zealand.
+ Oversee vehicle allocation, replacements, lease reviews, and accident repairs.
+ Ensure compliance with Health & Safety standards in collaboration with EHS teams.
+ Manage vehicle returns and coordinate safe storage using the Return Checklist.
**Stakeholder Support & Communication**
+ Serve as the primary contact for the Fleet Provider and internal stakeholders.
+ Support business leaders and employees with fleet-related queries and communications.
+ Liaise with leaders on vehicle availability for new starters and reallocation of used vehicles.
**Reporting & Compliance**
+ Analyse fleet costs and identify savings opportunities.
+ Conduct quarterly reviews of driver activity and fuel audits to ensure policy compliance.
+ Prepare fleet data reports and participate in quarterly reviews with providers and business leaders.
**Administrative & Invoice Processing**
+ Maintain fleet documentation and update provider systems as needed.
+ Assist with budget management and verify invoices before processing payments.
+ Project work related to cross business facilities, this may include things such as office moves or facilitation of parking access
+ Other cross business-related projects that may occur
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
**Qualifications & Requirements**
+ Experience in managing, or having exposure to Company vehicles or Fleet operations
+ Intermediate skills in Microsoft Office suite (Outlook, Word, Excel)
+ Strong budget administration experience, ideally experience with online procurement and payment systems, compliance and database management.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities
**Desired Characteristics**
+ Exceptional organisational skills combined with attention to detail and an ability to multi-task in an environment of changing priorities.
+ Demonstrated experience in scheduling and planning
+ Proven capability in problem-solving and process improvement
+ High attention to detail
+ Self-Motivated, self-directed, and value-driven working style with the ability to be a partner / collaborator" to ensure cost effectiveness of the fleet
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills
+ Strong ability to communicate with internal customer in an "easy to understand" manner
+ High work standards, quality, strong work ethic
+ Handling confidential and sensitive information with discretion.
**Additional Information**
**Relocation Assistance Provided:** No
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