161 Creative & Digital jobs in Australia

Job Description
**PURPOSE AND SCOPE**
The Project Manager will be responsible for overall operation of multiple projects/contracts to include the safety and well-being of its employees including subcontractors, safeguarding company funds and property, and generally represents the company with respect to the customer.
**ESSENTIAL RESPONSIBILITIES**
+ Participate in the establishment of project organizational structure and help develop proposals for new Statements of Work while Coordinating project schedules, key milestones to ensure a firm scope-baseline schedule is established and properly resourced
+ Review, report and manage key performance measures as defined within the project construction contract and the clients Statement of Work
+ Manage subcontractor performance and progress against the project plan
+ Establish operating budgets in conjunction with customer, business manager to ensure accurate monthly forecasts of cost, schedule, and resource utilization
+ Prepare Change Requests for modifications to awarded construction projects for increases to scope on existing contracts and support negotiations with customer on variances
+ Identify potential project problems or opportunities, analyze the issues using all appropriate resources to develop alternatives and arrive at the most optimum approach to mitigate problems, or exploit opportunities in the project delivery
+ Establish, track and report status against key performance indicators or contractual metrics on a routine basis
+ Ensure development and adherence to the project Work Breakdown Structure, Asset Management, and Workflow Management elements and expand the project execution plan for subsequent phases (Project Initiation, Planning, Execution, Control and Closure, etc.)
+ Maintain health and safety within the workplace by promoting safety awareness initiatives, discussions and trainings, encouraging a safety focused culture and participating and reviewing risk assessments for those under their supervision.
+ Any other reasonable duties as requested
**QUALIFICATIONS**
+ Australian or US citizenship
+ Bachelor's degree in Engineering, Science, Construction, Project, Facility Management or a relevant discipline, or demonstrated equivalent industry credentials
+ Must have 5-10 years of relative experience
+ DESIRED: Project Management Professional (PMP) certification is preferred, but not essential as training opportunities will be provided
+ DESIRED: Electrical Engineer and Mechanical Engineer desired
**EXPERIENCE**
+ 5 to 10 years - in a similar role
+ Demonstrate good working knowledge of project scheduling tools, procedures, and work process
**WORK ENVIRONMENT, PHYSICAL DEMANDS, AND MENTAL DEMANDS**
· The position is desk based and sedentary in nature, the ability to lift items up to 5kgs may be required occasionally.
**SECURITY CLEARANCE REQUIREMENT**
It is a condition of employment that employees obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. The employee will require a Top-Secret Positive Vetting (TSPV) Department of Defence Security Clearance (Australian) or TS/SCI (U.S.) clearance w/ Poly.
**STATEMENT OF WORK REQUIREMENTS**
All personnel assigned shall be:
· At least 18 years of age.
· Able to fluently read, write and speak English
**EHS REQUIREMENT**
All Amentum personnel are responsible for understanding and complying with all site environmental, health and safety requirements. While Amentum is responsible for providing a safe workplace and is responsible for ensuring compliance with requirements of the EHS Handbook, each person is responsible for:
· Completing work tasks in a safe manner
· Reporting any unsafe acts or conditions to their supervisor and/or PMO/EHS Manager
· Continuous adherence to the environmental, health and safety procedures outlined in the EHS Handbook during the performance of their work
· Red-Carding a Job - Employee right and responsibility to "STOP WORK" if a job is unsafe or possess a danger to the environment
**QUALITY REQUIREMENT**
Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Program and carry out job activities in compliance with the Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
**PROCEDURE COMPLIANCE**
Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to their job
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

**Requisition ID: 286053**
+ **Relocation Authorized: None**
+ **Telework Type: Part-Time Telework**
+ **Work Location: Perth, WA**
# Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects.
# Project Overview:
Bechtel Mining and Metals offers engineering, procurement, and construction services for customers in the mining sector across multiple commodities including Iron Ore, Bauxite, Alumina, Aluminium, Copper, Gold, Coal, Lithium and Rare Earths markets.
Headquartered in Santiago, Chile, the M&M global business unit also has offices in Brisbane, Perth and Adelaide in Australia along with execution units in the United States, Peru, Kingdom of Saudi Arabia, India and other project locations around the world
# Job Summary:
The Project Controls Manager is responsible for overseeing cost estimating, analysis, and control activities across project. This role supervises schedule development, maintenance, monitoring, impact assessment, and recovery planning efforts. It also manages the preparation and presentation of cost estimates, while supporting both organizational and administrative functions.
The manager identifies and evaluates cost engineering and scheduling challenges, and delivers innovative, non-routine solutions. Additionally, they provide strategic guidance on cost engineering, planning, and scheduling to project controls supervisors.
This position reports to and receives technical direction from the Project Manager, ensuring all work is executed according to schedule. A key responsibility is maintaining strong working relationships with the customer and internal Bechtel teams, particularly discipline group leaders and engineers.
_"This position is designated as part-time telework per our global telework policy and may require at least three days of in-person attendance per week at the assigned office or project. Weekly in-person schedules will be determined by the individual and their supervisor, in consultation with functional or project leadership"._
# Major Responsibilities:
+ Lead the planning, execution, and integration of cost, schedule, and progress control systems across the project.
+ Oversee cost estimating, budgeting, forecasting, and variance analysis.
+ Ensure accurate and timely reporting of cost performance, trends, and deviations.
+ Supervise the development, maintenance, and monitoring of integrated project schedules.
+ Identify critical path activities and assess schedule impacts and recovery strategies.
+ Implement and manage Earned Value Management (EVM) systems to track project performance.
+ Monitor physical progress and provide progress curves, KPIs, and performance dashboards.
+ Support identification and quantification of schedule and cost risks.
+ Integrate change management processes to ensure proper evaluation and incorporation of changes.
+ Prepare and deliver project-level reports and executive summaries for internal and external stakeholders.
+ Ensure consistency and accuracy of reporting across the project.
+ Provide direction and mentoring to project controls staff and discipline leads.
+ Foster a collaborative environment across cost, planning, estimating, and risk teams.
+ Serve as the key point of contact for project controls with clients, internal management, and joint-venture partners.
+ Build and maintain strong working relationships with engineering, procurement, construction, and project management teams.
+ Ensure appropriate controls systems and tools (e.g., Primavera, EcoSys) are implemented, configured, and effectively utilized.
+ Ensure adherence to corporate project controls procedures, standards, and best practices.
+ Promote continuous improvement initiatives and identify lessons learned for future projects.
# Education and Experience Requirements:
+ Bachelor's degree in Engineering, Construction Management, or related field.
+ 25 years of total experience, Minimum 20 years professional experience in project controls with emphasis on cost and project estimating.
# Required Knowledge and Skills:
+ In-depth understanding of cost control, estimating, planning and scheduling, progress measurement, and change management processes.
+ Strong knowledge of project lifecycle phases (OoM, PFS, FS, execution, closeout) and their controls requirements.
+ Familiarity with stage-gate processes, particularly in engineering, procurement, construction and management (EPCM & EPC) environments.
+ Proficiency in developing Class 25 estimates, performing cost benchmarking, risk-based contingency analysis, and cost forecasting techniques.
+ Advanced knowledge of critical path method (CPM) scheduling, schedule risk analysis, resource planning, and recovery planning methodologies.
+ Solid understanding of EVM principles and application in performance measurement and variance analysis.
+ Expertise in industry-standard tools such as:
+ Primavera P6 (schedule development and analysis)
+ EcoSys (cost control and reporting)
+ SAP or Oracle ERP (financial integration)
+ Power BI or similar for dashboarding and data visualization
+ Working knowledge of qualitative and quantitative risk analysis and how it integrates into cost and schedule models.
+ Understanding of contract types, commercial terms, and their impact on project controls and reporting.
+ Ability to synthesize large sets of data into clear, actionable insights.
+ Experience generating executive-level reports and dashboards.
+ Strong interpersonal skills to lead cross-functional teams and engage with project managers, engineers, and clients.
+ Clear, professional communication for internal coordination and external reporting.
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**#LI-BT1**
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **

**About Stryker**
Stryker is a global leader in medical technology, driven by a mission to make healthcare better. We design and deliver innovative solutions that improve patient outcomes across the world-and we back our people with the tools, trust, and support to thrive.
**Why this role**
Are you ready to take your **customer service skills** into a more meaningful industry? In this hands-on support role, you'll work behind the scenes to keep our demo and field service operations running smoothly.
You'll collaborate with sales, service, and engineering teams to coordinate repairs, manage demo bookings, and help solve real-world challenges that directly impact patient care.
This role is perfect for someone with **strong customer-facing experience** who knows how to **manage competing priorities and navigate tricky conversations** -whether you've gained that in healthcare, trades, hospitality, logistics, retail, or beyond.
**What you'll do**
+ Be the go-to person for demo and service support across Australia and New Zealand
+ Respond to enquiries from hospital staff, sales reps, and engineers via phone and email
+ Coordinate demo kit deliveries, service bookings, repairs, and part orders
+ Manage scheduling and job prioritisation for our field and treatment service teams
+ Track inventory and ensure equipment is clean, functional, and available
+ Troubleshoot issues and communicate clearly-even when things get tough
+ Maintain accurate records and support continuous improvement of systems and workflows
**Who you are - Required**
+ 2+ years in a customer-facing or stakeholder-facing role
+ Confident managing difficult conversations or high-pressure situations
+ Strong written and verbal communication skills
+ Highly organised, detail-focused, and comfortable juggling multiple priorities
+ Hold full working rights in Australia and available for full-time onsite work
**Preferred**
+ Experience in medical devices, service coordination, engineering, or logistics
+ A degree in biomedical engineering, science, healthcare, or a related field
+ Background supporting field-based or technical teams
**Why join Stryker**
+ Career development and internal mobility pathways
+ Health, wellness, and insurance benefits from day one
+ Paid parental leave, volunteer days, and generous leave options
+ Onsite gym and a high-performing, supportive culture
**Apply now**
We hire for talent-not just industry experience. If you're driven, people-focused, and ready to make a difference, apply today.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

**Company Description**
**Come grow with us.**
AECOM is involved in the most interesting and challenging transport infrastructure projects that are shaping the landscape around us and defining the future of Austraila. We live and breathe culture making sure our lives are integrated with our professional development and we actively enjoy the journey.
Our teams work collaboratively across the world and our transportation experts leverage local knowledge and global capability to help clients navigate challenges and build a better world. Our expertise in planning, designing, and managing transportation systems allows us to help public and private clients move people and goods in smarter, more advanced, and sustainable ways.
We have exceptional people that focus on what we do well, and we take that approach to support our clients and bring impressive projects to life. Our people are our key asset and at the core of our success, so we support them on a rich varied career path all within one global business. At AECOM, you'll thrive in an inclusive and forward-thinking environment where your contributions are valued and your potential is unlimited.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a Fortune 500 Most Admired Company, a WGEA Employer of Choice for Gender Equality, Work180 Equitable Workplace Awards 2025 Winner and an AWEI Bronze Tier LGBTQ+ Inclusive Employer.
**Job Description**
**How you'll make a difference**
+ Act as a senior technical resource, providing specialist input across studies and design
+ Lead the development of procedures to ensure high-quality, cost-effective outcome
+ Oversee quality control, technical specs, cost estimates
+ Support budgeting, scheduling, and interdisciplinary reviews on major projects
**Qualifications**
The following qualifications and experience are highly desired, but if you don't tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered.
**The qualities that help you thrive**
+ Experience in Civil Infrastructure or Transportation
+ Familiar with infrastructure, rail projects
+ Ability to support and/or drive teams to deliver client outcomes
+ Skills in any of the follow project management, design management, stakeholder engagement, client facing roles, technical interfacing/coordination
#Work180
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Volunteer and representation leave
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J10132457
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Australia Pty Ltd

**?**
Fortune Global 500 ? ? ?UPS ? ?
**?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**?:**
?
UPS?

**Tru?c khi b?n n?p don xin vi?c, hãy ch?n tùy ch?n ngôn ng? c?a b?n t? các tùy ch?n có s?n ? trên cùng bên ph?i c?a trang này.**
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Lo?i nhân viên:**
Lâu dài
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.

**? ? ? ? ? ? ? ? ? ? ? .**
Fortune Global 500? ? ? ? ? ? ? ? . ? ? ? ?, ? ? ?, ? ? ? ? ? ? ? ? ? ? . UPS? ? ? ? ? ? ? ? ? ? . ? ?, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? .
**? ?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**? ?:**
?
UPS? ?, ? ? ? ? ? ? ? ? ? .

**? ?**
? ? ? Fortune Global 500 ? ? ? ? ? ? UPS ? ? ?/? ?
**?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**?:**
?
UPS ? ? ?

**?,?**
?«?»? 500 ? ?,?,?,? ? UPS ?,? ?,?
**?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
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UPS ?