What Jobs are available for Customer Engineer in Australia?

Showing 117 Customer Engineer jobs in Australia

Customer Engineer, Data and AI, Google Cloud

Google

Posted 25 days ago

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Job Description

Customer Engineer, Data and AI, Google Cloud
_corporate_fare_ Google _place_ Sydney NSW, Australia; Melbourne VIC, Australia
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XAt Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see ourReconciliation Action Plan ( for more information.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sydney NSW, Australia; Melbourne VIC, Australia** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience as a Business Engineer.
**Preferred qualifications:**
+ Experience in developing data warehousing, data lakes, batch or real-time event processing, and Extract Transform Load (ETL) workflows solutions, including architecture design, implementing, tuning, schema design, and query optimization of distributed systems.
+ Experience in pre-business or consulting for cloud computing, data, information lifecycle management, Big Data, and AI/ML environment.
+ Experience in working with start-ups, scale-ups, digital native or software vendors.
+ Experience in applied AI technology
+ Knowledge of cloud infrastructure, cloud network, and cloud security.
+ Ability to deliver technical pitches.
**About the job**
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
In this role, you will partner with technical business teams as a subject matter expert in Data, and Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use the expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production.Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Support local business teams in pursuit of business opportunities, engaging customers to solve business problems with Data Analytics and AI/ML technologies.
+ Lead technical projects including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
+ Prepare and deliver product messaging in an effort to highlight the Google Cloud Platform value proposition using techniques that include whiteboard and slide presentations, product demonstrations, white papers, and Request for Information (RFI) response documents.
+ Work with business teams to identify business and technical requirements, conduct technical discovery, and architect customer solutions to meet requirements.
+ Work with Google Cloud Platform technology to demonstrate and prototype integrations in customer/partner environments. Travel as needed around the region for meetings, technical reviews, and onsite business activities.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Customer Engineer, Data and AI, Google Cloud

Google

Posted 25 days ago

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Job Description

Customer Engineer, Data and AI, Google Cloud
_corporate_fare_ Google _place_ Sydney NSW, Australia; Melbourne VIC, Australia
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XAt Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see ourReconciliation Action Plan ( for more information.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Sydney NSW, Australia; Melbourne VIC, Australia** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience as a Business Engineer.
**Preferred qualifications:**
+ Experience in developing data warehousing, data lakes, batch or real-time event processing, and Extract Transform Load (ETL) workflows solutions, including architecture design, implementing, tuning, schema design, and query optimization of distributed systems.
+ Experience in pre-business or consulting for cloud computing, data, information lifecycle management, Big Data, and AI/ML environment.
+ Experience in working with start-ups, scale-ups, digital native or software vendors.
+ Experience in applied AI technology
+ Knowledge of cloud infrastructure, cloud network, and cloud security.
+ Ability to deliver technical pitches.
**About the job**
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
In this role, you will partner with technical business teams as a subject matter expert in Data, and Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to the customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use the expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production.Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Support local business teams in pursuit of business opportunities, engaging customers to solve business problems with Data Analytics and AI/ML technologies.
+ Lead technical projects including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
+ Prepare and deliver product messaging in an effort to highlight the Google Cloud Platform value proposition using techniques that include whiteboard and slide presentations, product demonstrations, white papers, and Request for Information (RFI) response documents.
+ Work with business teams to identify business and technical requirements, conduct technical discovery, and architect customer solutions to meet requirements.
+ Work with Google Cloud Platform technology to demonstrate and prototype integrations in customer/partner environments. Travel as needed around the region for meetings, technical reviews, and onsite business activities.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
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Customer Service

Welshpool, Victoria Wabtec Corporation

Posted 11 days ago

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Job Description

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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Customer Solutions Engineer

Melbourne, Victoria Kuehne+Nagel

Posted 12 days ago

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Job Description

**It's more than a job**
As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.
**‎**
You will be part of our contract logistics team, adding your expertise + skills to the delivery of Customer + Operational Excellence
**How you create impact**
Your primary objective is to gain + retain customers by offering industry leading solutions. You will be working with internal + external stakeholders while focusing on the following key objectives:
- To lead customer tender projects, driving + offering compelling logistics concepts.
- To offer new concepts + technology to solutions while building on existing best practices.
- To present proposed solutions to customers.
- To engage with internal + external stakeholders to manage the solution process.
- To ensure high standards of compliance during solutions offering process.
**What we would like you to bring**
**Customer Interaction & Soft Skills:**
Comfortable speaking with customers and understanding their needs.
Strong soft skills and customer-facing experience.
Able to approach and build relationships with clients.
**Technical & Product Understanding:**
Understand various product types.
Technical skills are important (especially in automation and data analysis).
Preferred tools: Excel (mid to advance level), Power BI , Python, AutoCAD
**Operational & Analytical Skills:**
Understand warehouse operations (inbound/outbound).
Experience in customer solution teams.
Data analysis and market understanding.
Time management and project timeline tracking.
Cost knowledge (e.g., pallet costing).
Data-driven mindset.
Automation experience is a plus.
**What's in it for you**
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
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customer service associate

Premium Job
Remote $180 - $300 per hour Commonwealth Bank of Australia (CBA)

Posted 10 days ago

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Job Description

Full time Permanent

Job Description – Customer Service Associate

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.

This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information about products or services
  • Handle customer complaints with patience and professionalism
  • Process orders, forms, and requests efficiently
  • Follow up to ensure customer satisfaction
  • Work closely with other departments to resolve customer concerns

What We Are Looking For:

  • Strong communication and listening skills
  • A positive attitude and willingness to help others
  • Basic computer skills and ability to learn new systems quickly
  • Ability to multitask and stay calm under pressure
  • Previous experience in customer service is a bonus but not required

Why Join Us:

  • Supportive and friendly team
  • Training provided for the right candidate
  • Opportunity for career growth
  • Flexible working options (remote or office-based depending on location)

If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.

Company Details

Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products. With a strong heritage dating back to 1911, CBA is committed to building a brighter future for all Australians. We serve over 15 million customers and operate one of the largest branch and ATM networks in the country. Through innovation and technology, we’re shaping the future of banking by delivering simple, secure, and responsive experiences. At the heart of everything we do are our people. We foster a diverse, inclusive, and high-performing culture where everyone can thrive. Whether you're just starting your career or looking to take the next step, CBA offers unmatched opportunities for growth, learning, and making a meaningful impact.
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Customer Service Representative

Premium Job
2000 Sydney $45 - $60 per hour HSBC Holdings plc

Posted 10 days ago

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Job Description

Part Time Contract

Customer Service Assistant – Role Description

A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.

As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.

Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.

Requirements

  • No previous experience necessary; full training will be provided
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a customer-oriented mindset
  • Ability to multitask and perform well under pressure
  • Flexible availability, including evenings and weekends
  • Willingness to learn and grow in a team environment

This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.

Company Details

HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
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Customer Service Representative

Premium Job
Remote $3100 - $4700 per month Kelly Services Australia Pty Ltd

Posted 12 days ago

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Job Description

Full time Permanent
Job Sector:

Customer Service / Charity & Voluntary

Main Job Description:

Join Our Team as a Customer Service Assistant!

Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.

In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.

Key Responsibilities:

  • Respond promptly to customer and donor inquiries via phone, email, or chat.
  • Provide accurate information about our services and initiatives.
  • Handle client feedback with professionalism and empathy.
  • Support administrative and coordination tasks as required.
  • Work collaboratively with team members to ensure excellent service delivery.

Requirements:

  • Strong communication and interpersonal skills.
  • Excellent attention to detail and problem-solving abilities.
  • Ability to multitask and priorities effectively in a fast-paced environment.
  • Basic computer literacy (Microsoft Office, CRM systems).
  • Previous experience in customer service, sales, or administration is an advantage.

What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.

If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!

Company Details

Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
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Customer Service Representative

Premium Job
3000 Melbourne $2500 - $3500 per month Freelancer

Posted 13 days ago

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Job Description

Full time Permanent

Job Title: Customer Service & Helpdesk Representative

Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
  • Provide accurate information regarding products, services, orders, and policies
  • Troubleshoot customer issues and provide practical solutions
  • Escalate complex issues to the relevant department when necessary
  • Maintain detailed and accurate records of customer interactions
  • Follow up on customer interactions to ensure satisfaction
  • Meet or exceed individual and team performance targets
  • Continuously improve service quality by identifying customer needs and suggesting improvements
  • Stay updated on product knowledge and system changes through regular training

Key Skills and Qualities:

  • Strong communication skills, both verbal and written
  • Excellent problem-solving and critical thinking abilities
  • Patience and empathy when dealing with customer concerns
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong attention to detail and accuracy
  • Positive attitude and a team-player mindset
  • Willingness to learn and adapt to new technologies

Preferred Experience and Education:

  • Previous experience in customer service, helpdesk support, or a related field is preferred
  • Basic computer literacy and familiarity with CRM or helpdesk software
  • High school diploma or equivalent (a degree is a plus)
  • Multilingual skills are an advantage but not required

Why Join Us?

  • Be part of a supportive, friendly, and inclusive work environment
  • Ongoing training and development opportunities
  • Clear path for growth and career advancement
  • Competitive salary and performance-based incentives
  • Make a real difference in the customer journey

If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!

Company Details

Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms, connecting businesses and individuals with freelancers from around the world. We provide a wide range of services, including web development, graphic design, writing, marketing, and more. Our mission is to make it easy for businesses to find skilled talent while giving freelancers the flexibility to work on projects they are passionate about. With millions of users across the globe, we’re proud to empower a diverse community of professionals to collaborate and achieve success. Join us and become part of a global team working remotely to create innovative solutions and drive business growth.
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Customer Service Representative

Premium Job
2914 Amaroo $26 - $41 per hour BHP Group

Posted 14 days ago

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Job Description

Full time Permanent
Job Description

We are seeking a dedicated and customer-focused Customer Service Representative to join our team in a hybrid role. This position is ideal for individuals with strong communication skills and a passion for helping others. You will be the first point of contact for our customers, providing support and ensuring a high-quality customer experience.

Key Responsibilities:

  • Handle inbound and outbound customer enquiries via phone, email, and live chat
  • Provide accurate information about products, services, and company policies
  • Resolve customer issues in a timely and professional manner
  • Process orders, returns, and data updates
  • Maintain detailed records of customer interactions using internal systems
  • Collaborate with other departments to ensure smooth resolution of queries
  • Meet performance targets and contribute to a positive team environment

Skills and Experience:

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Basic computer literacy and ability to navigate CRM software
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Previous customer service or administrative experience is an advantage
  • Ability to remain calm under pressure and handle difficult conversations professionally

Education Requirements:

  • Year 12 Certificate or equivalent required
  • Additional training or certifications in customer service or administration are a plus

Work Environment:

  • Hybrid work model with a mix of in-office and remote work
  • Supportive team culture with ongoing training and development opportunities
  • Flexible work arrangements may be available

Company Details

We are committed to doing the right thing. Learn more about our policies, standards, systems and processes that help us do this. BHP is committed to playing our role in building a better world. We seek to do so responsibly and sustainably while continuing to create value for our shareholders and the broader community.
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  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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