42 Customer Focused jobs in Australia

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**?**
**How you create impact**
+ Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
+ Processing customer inquiries and preparing offers
+ Control of order processing from order acceptance to document verification to the completion of the shipment
+ Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
+ Close cooperation with the operational departments, sales and carriers
+ Expansion of the portfolio of our existing customers, development of new business and acquisition of customers
**What we would like you to bring**
+ To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality, close collaboration with operational + commercial key stakeholders, along with air logistics management to optimize the customer experience.
+ To own, monitor + drive all sales activities.
+ To ensure best-in-class customer onboarding.
+ To focus on continuous improvement of processes + controls ensuring complete + correct customer contact data, service data + changes in our systems including customer reporting for SME customers.
+ To actively manage interfaces + the exchange of information, knowledge + data with your team + other stakeholders involved to ensure effective, efficient shipment management.
+ To prioritize customer complaint management, ensuring a consistent delivery against the customer promise.
+ To ensure close cooperation with the Operational Care Center (OCC) as well as the Revenue Care Center (RCC) to optimize the customer experience.
+ To ensure delivery against all financial targets + strategic objectives of your CCL.
+ To undertake any other tasks required by management.
**What's in it for you**
+ Conditions: performance-related remuneration and annual leave
+ Flexibility: flexible working hours for a good work-life balance
+ Health promotion: sports and wellness offers, supplementary company health insurance, advisory services on e.g. work-life balance, location-specific promotions
+ Capital-forming benefits: Support for asset accumulation in the areas of retirement provision, bank savings plans and investment funds
+ Equipment & working environment: laptop and company mobile phone, parking facilities, good public transport connections, free water, coffee and fruit, canteen
+ Perspective: Training courses for professional and personal development, such as language courses and development programs
+ Discounts: various discounts at numerous cooperation partners from the fields of fashion, leisure, electronics, living & Co.
+ Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**?**
**How you create impact**
+ Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
+ Processing customer inquiries and preparing offers
+ Control of order processing from order acceptance to document verification to the completion of the shipment
+ Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
+ Close cooperation with the operational departments, sales and carriers
+ Expansion of the portfolio of our existing customers, development of new business and acquisition of customers
**What we would like you to bring**
+ To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality, close collaboration with operational + commercial key stakeholders, along with air logistics management to optimize the customer experience.
+ To own, monitor + drive all sales activities.
+ To ensure best-in-class customer onboarding.
+ To focus on continuous improvement of processes + controls ensuring complete + correct customer contact data, service data + changes in our systems including customer reporting for SME customers.
+ To actively manage interfaces + the exchange of information, knowledge + data with your team + other stakeholders involved to ensure effective, efficient shipment management.
+ To prioritize customer complaint management, ensuring a consistent delivery against the customer promise.
+ To ensure close cooperation with the Operational Care Center (OCC) as well as the Revenue Care Center (RCC) to optimize the customer experience.
+ To ensure delivery against all financial targets + strategic objectives of your CCL.
+ To undertake any other tasks required by management.
**What's in it for you**
+ Conditions: performance-related remuneration and annual leave
+ Flexibility: flexible working hours for a good work-life balance
+ Health promotion: sports and wellness offers, supplementary company health insurance, advisory services on e.g. work-life balance, location-specific promotions
+ Capital-forming benefits: Support for asset accumulation in the areas of retirement provision, bank savings plans and investment funds
+ Equipment & working environment: laptop and company mobile phone, parking facilities, good public transport connections, free water, coffee and fruit, canteen
+ Perspective: Training courses for professional and personal development, such as language courses and development programs
+ Discounts: various discounts at numerous cooperation partners from the fields of fashion, leisure, electronics, living & Co.
+ Teamwork: familiar working atmosphere in a large company, various team and company events, advertising program for new employees incl. bonus
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**Coordinator Customer Support - Melbourne**
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one. Your success is our success.
**Description**
**Job Summary:**
This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions, quote, procurement, and ordering of spare parts. Works with other Textron Aviation organizations/functional areas to develop and maintain a relationship with current and prospective Customers. **Job Responsibilities:**
* May be responsible for additional TAPD activities during off-shift coverage to include vendor expedites, factory expedites, and various other aspects of the business by coordinating closely with those TAPD areas upon their return.
* After hours monitoring of customer accounts for PAR status. Perform release verification per accounting flow chart.
* Help setup freight forwarder for international customers with customer account team.
* Responsible for training and guiding Sales Coordinators
* Coordinates tie-in between 1st shift and off shift coordinators to ensure AOG orders are being monitor and meeting shipping timeline.
* Review current training programs and process and work to improve and streamline process
* Provide daily activity report to the managers.
* Communicate/collaborate with the customer to identify and prioritize training needs.
* Provide quality standards training to employees.
* Identify and initiate training resulting from workmanship related issues.
**Qualifications**
**Education and Experience:**
* Requires high school education or equivalent plus general knowledge of aircraft parts and blueprint reading.
* 5 years of relative aftermarket, customer service, or manufacturing experience required.
* Aircraft experience is beneficial.
* SAP experience preferred. **Qualifications:**
* Ability to read, understand and analyze illustrated parts catalogs, overhaul manuals, and aircraft engine manuals.
* Must have a working knowledge of US export/import regulations and trade agreements. _The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified._
**Recruiting Company:** Textron Aviation
**Primary Location:** Australia-Victoria-Melbourne
**Job Function:** Product Support
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Standard
**Shift:** First Shift
**Job Posting:** 05/06/2025, 10:42:36 PM
**Job Number:** 332282

**Job Description Summary**
Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).
**Job Description**
At GE Vernova, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It's about making infrastructure more intelligent and advancing the industries critical to the world we live in.
The **Customer Support Delivery Manager** is a senior leader with specific deep expertise in customer relations, domain knowledge in electrical utilities, support process and technical software. This role is responsible for providing critical business operational leadership for strategic regional Vendor support delivery and performance. The manager works cross functionally at GEV to ensure delivery of high-quality support and long-term customer success. The primary responsibilities include developing and driving action plans to accelerate Vendor issue resolution, maintaining vendor-to-customer communications, and advocating for the customer to ensure the successful operation of GEV support with Vendor(s).
The **Customer Support Delivery Manager** shall ensure that the Vendor is delivering the best possible support services, coordinating with the regional support leadership, TAMs, and cross functional stakeholders in commercial, sales and service delivery functions, including partner and vendor community, during the operation life of the GEV deployed solutions.
Serving as a primary point of contact between GEV Support and the Vendor, managing performance and support delivery to enable and facilitate collaborative engagement aligned with customer and GEV Vendor SLA and SLOs. The successful candidate will be expected to engage directly in strategic Vendor reviews, oversee operational Vendor performance delivery, drive and own process improvement initiatives, and work with the wider team to identify solutions that meet critical contractual SLAs.
**Essential Responsibilities:**
+ Primary point of contact for GEV - Vendor support delivery across the region, enabling escalation and wider cross functional engagement, full lifecycle into and out of Vendor to GEV teams
+ Supporting the Vendor in managing daily priorities and providing leadership across product, services and support functions to ensure customer success with OneGEV. Focused on delivering exceptional customer success in collaboration with identified Vendor.
+ Vendor reviews to ensure consistency of service delivery, performance, quality commitment and critical acceptance criteria is met
+ Contribution to M&S proposals, especially concerning the analysis of customer requirements with the Vendor and the validation of quotations from the Vendor
**Operational Expertise, Quality Delivery & Process Improvement, including** :
+ Vendor delivery metrics: On time delivery, Backlog and span for support issues
+ Manage complex technical analysis, leading RCA across Vendor and cross functional teams, involvement in customer relations for matters related to the Vendor capabilities and performance
+ Proactively identifying & delivering Vendor/GEV process improvements, managing Vendor requests & questions linked to GEV processes & tools
+ Leadership and collaboration with technical expertise within Vendor community, Services & Engineering to ensure M&S commitments are met, assessing resources & skills needs and driving demand planning with the Vendor
+ Ensure consistent application of M&S process, collaborating within region to drive consistent repeatable best practice and where possible, to influence global alignment
+ Partner with product and engineering segment leads to align support policies with Product Lifecycle Policies
+ Promote GEV values and integrity to all levels in the organization, champion for the Support function
+ Commercial Support
+ Bid (ITO) into Software Support Interface: contributing to complex proposals
+ Enforcement of ITO_OTR handoff points
**Basic Qualifications:**
+ Minimum of 2 years working with utility customers to support mission critical systems
+ Bachelor's degree from an accredited university or college; preferred Computer Science or in "STEM" Majors (Science, Technology, Engineering and Math)
+ Strong background in Support Service delivery with emphasis on vendor management and/or customer facing strategic leadership
+ Customer orientated delivery leader with a sense of urgency delivering service, excellent vendor management skills, managing interactions to establish credibility and trust at senior level
+ Strong and proven experience of working in a matrix organization
+ Demonstrated record of delivering support, services or managing vendor in utility domain
+ Excellent oral and written communication skills and mastery of PPT, Excel, word
+ Ability to simplify complex issues, drive for creative and effective solutions
+ Good management skills and proven team leadership ability
**Desired Characteristics:**
+ Demonstrate strategic level skills in collaborating with different stakeholders, influencing decisions and an ability to take strategic view
+ Identify and address inefficient processes
+ Appraise and articulate the value of what is most important to the customer and how GEV products and/or services can meet those needs as part of Vendor strategy
+ Addresses all customer concerns/issues in a timely and satisfactory fashion
+ External customer focus understanding business processes within Vendor framework
As GE Vernova is a global organization, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Customer Service Coordinator (Invoicing Support) - Melbourne**
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one. Your success is our success.
**Description**
**Job Summary:**
We are seeking a detail-oriented Customer Service Coordinator (invoicing support) to assist the Customer Service Managers and upcoming iMRO (Integrated Maintenance, Repair and Overhaul) transition in a dynamic general aviation environment. This role is a 12-month contract and involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments to enhance customer satisfaction and operational efficiency. **Job Responsibilities:**
* Assist Customer Service Managers with daily administrative tasks and customer interactions.
* Coordinate communication between internal departments and external customer regarding service updates, invoice status, maintenance schedules, and warranty programs.
* Maintain and update customer records, work orders and service documentation and support the preparation of reports and other customer related documents.
* Generate, review and process customer invoices accurately and in a timely manner.
* Ensure accurate recording of labor, parts and other costs associated with aircraft maintenance services by working closely with the CSM and Maintenance Manager.
* Work closely with the finance department to resolve any discrepancies related to billing and payments
* Communicate with customers regarding invoice details, payment terms, and account status
* Monitor outstanding invoices and follow up on overdue payments when necessary
* Support the Customer Service Manager in upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
* Responsible for participating in the Service Center safety culture.
**Qualifications**
**Qualifications:**
* Minimum 2 years in customer service, administrative support, or invoicing, preferably in aviation.
* Familiarity with iMRO or aviation maintenance software is a plus.
* Experience with customer invoicing, accounts receivable, or financial documentation
* Ability to collaborate across different departments to support seamless customer service and maintenance operations
* Proactive approach to resolving customer inquiries and operational challenges
* Excellent written and verbal communication
* Possesses good organization and time management skills
* Attention to detail, goal oriented
* Ability to prioritize and manage time sensitive responsibilities
**Recruiting Company:** Textron Aviation
**Primary Location:** Australia-Melbourne
**Other Locations:** Australia
**Job Function:** Product Support
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Standard
**Shift:** First Shift
**Job Posting:** 06/05/2025, 8:48:05 PM
**Job Number:** 331121

**Customer Service Coordinator (Invoicing Support) - Melbourne**
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one. Your success is our success.
**Description**
**Job Summary:**
We are seeking a detail-oriented Customer Service Coordinator (invoicing support) to assist the Customer Service Managers and upcoming iMRO (Integrated Maintenance, Repair and Overhaul) transition in a dynamic general aviation environment. This role is a 12-month contract and involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments to enhance customer satisfaction and operational efficiency. **Job Responsibilities:**
* Assist Customer Service Managers with daily administrative tasks and customer interactions.
* Coordinate communication between internal departments and external customer regarding service updates, invoice status, maintenance schedules, and warranty programs.
* Maintain and update customer records, work orders and service documentation and support the preparation of reports and other customer related documents.
* Generate, review and process customer invoices accurately and in a timely manner.
* Ensure accurate recording of labor, parts and other costs associated with aircraft maintenance services by working closely with the CSM and Maintenance Manager.
* Work closely with the finance department to resolve any discrepancies related to billing and payments
* Communicate with customers regarding invoice details, payment terms, and account status
* Monitor outstanding invoices and follow up on overdue payments when necessary
* Support the Customer Service Manager in upselling opportunities in the areas of maintenance, parts, warranty and other associated programs that provide value to the customer.
* Responsible for participating in the Service Center safety culture.
**Qualifications**
**Qualifications:**
* Minimum 2 years in customer service, administrative support, or invoicing, preferably in aviation.
* Familiarity with iMRO or aviation maintenance software is a plus.
* Experience with customer invoicing, accounts receivable, or financial documentation
* Ability to collaborate across different departments to support seamless customer service and maintenance operations
* Proactive approach to resolving customer inquiries and operational challenges
* Excellent written and verbal communication
* Possesses good organization and time management skills
* Attention to detail, goal oriented
* Ability to prioritize and manage time sensitive responsibilities
**Recruiting Company:** Textron Aviation
**Primary Location:** Australia-Melbourne
**Other Locations:** Australia
**Job Function:** Product Support
**Schedule:** Full-time
**Job Level:** Individual Contributor
**Job Type:** Standard
**Shift:** First Shift
**Job Posting:** 06/05/2025, 8:48:05 PM
**Job Number:** 331121

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position provides excellent customer service by answering calls. He/She assists with scheduling pick-ups, calculating rates and transit times. This position performs other tasks as required.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.