78 Customer Service & Helpdesk jobs in Australia

Online Staffing & Digital Operations Associate

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4xxx Brisbane $180 - $350 per day Core Talent Brisbane

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Job Description

Part Time Freelance
Online Staffing & Digital Operations Associate

We are seeking a detail-oriented and tech-savvy Online Staffing & Digital Operations Associate to support our digital recruitment and operational workflows. The role involves coordinating online staffing activities, managing digital platforms, maintaining data accuracy, and assisting with process improvements to ensure smooth day-to-day operations. 
- Assisting with Online Operations
- 2-4 hours/day thus Flexible
- Daily wage SEK900 - SEK2000/day
- No experience is required to start, one-on-one guidance provided
- Basic English level is required.
- Must be 20 years old and above
- There will be free online training.

Key Requirements:

  • Strong organizational and communication skills
  • Experience with digital tools and online staffing systems
  • Ability to multitask and work efficiently in a fast-paced environment

    Why Join Us

  • Opportunity to work in a fast-growing digital operations environment.
  • Exposure to international online staffing systems and remote work culture.
  • Career growth through cross-functional collaboration in HR, technology, and operations.

Company Details

Core Talent is an Australian-based recruitment consultancy with offices across several major cities, including Brisbane. LCC+2Core Talent+2 They specialise in connecting companies with top talent and supporting candidates in securing rewarding roles. Their Brisbane office is located at Level 14, 410 Queen Street, Brisbane, QLD 4000. Why Join Us Opportunity to work in a fast-growing digital operations environment. Exposure to international online staffing systems and remote work culture. Career growth through cross-functional collaboration in HR, technology, and operations.
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customer service associate

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Remote $180 - $300 per hour Commonwealth Bank of Australia (CBA)

Posted 2 days ago

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Full time Permanent

Job Description – Customer Service Associate

We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.

This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat
  • Provide accurate information about products or services
  • Handle customer complaints with patience and professionalism
  • Process orders, forms, and requests efficiently
  • Follow up to ensure customer satisfaction
  • Work closely with other departments to resolve customer concerns

What We Are Looking For:

  • Strong communication and listening skills
  • A positive attitude and willingness to help others
  • Basic computer skills and ability to learn new systems quickly
  • Ability to multitask and stay calm under pressure
  • Previous experience in customer service is a bonus but not required

Why Join Us:

  • Supportive and friendly team
  • Training provided for the right candidate
  • Opportunity for career growth
  • Flexible working options (remote or office-based depending on location)

If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.

Company Details

Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products. With a strong heritage dating back to 1911, CBA is committed to building a brighter future for all Australians. We serve over 15 million customers and operate one of the largest branch and ATM networks in the country. Through innovation and technology, we’re shaping the future of banking by delivering simple, secure, and responsive experiences. At the heart of everything we do are our people. We foster a diverse, inclusive, and high-performing culture where everyone can thrive. Whether you're just starting your career or looking to take the next step, CBA offers unmatched opportunities for growth, learning, and making a meaningful impact.
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Customer Service Representative

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2000 Sydney $45 - $60 per hour HSBC Holdings plc

Posted 2 days ago

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Job Description

Part Time Contract

Customer Service Assistant – Role Description

A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.

As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.

Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.

Requirements

  • No previous experience necessary; full training will be provided
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and a customer-oriented mindset
  • Ability to multitask and perform well under pressure
  • Flexible availability, including evenings and weekends
  • Willingness to learn and grow in a team environment

This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.

Company Details

HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
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Office Clerk

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Remote $29 - $41 per year Kelly Services Australia Pty Ltd

Posted 3 days ago

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Part Time Contract
Job Sector

Office Clerk

Job Description

We are currently seeking a highly organised and motivated Office Clerk to join our growing team. This is a great opportunity for someone who thrives in an administrative environment, enjoys supporting multiple departments, and is looking to build a career in office operations.

As an Office Clerk, you will play a key role in ensuring the smooth day-to-day functioning of our office. You’ll handle a variety of clerical and administrative tasks that support overall productivity and help keep things running efficiently.

Key Responsibilities:
  • Perform general clerical duties such as data entry, filing, photocopying, and scanning
  • Maintain accurate records and update databases
  • Assist in managing incoming and outgoing correspondence
  • Support team members with scheduling, document preparation, and other administrative needs
  • Monitor and manage office supplies
  • Answer phone calls and handle basic inquiries professionally
Skills & Attributes:
  • Strong attention to detail and accuracy
  • Good organisational and time-management skills
  • Basic computer skills, especially Microsoft Office (Word, Excel, Outlook)
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication
Qualifications & Experience:
  • No formal qualifications required; Certificate in Business Administration is a plus
  • Entry-level applicants welcome
  • Previous experience in an office or administrative role is desirable but not essential – training will be provided
What We Offer:
  • Competitive hourly pay starting from AUD $28–$35 per hour , depending on experience
  • Stable, long-term employment opportunity
  • Friendly and supportive work environment
  • Opportunities for growth and internal advancement
  • Monday to Friday schedule with work-life balance

Company Details

Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
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Customer Service Representative

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Remote $3100 - $4700 per month Kelly Services Australia Pty Ltd

Posted 4 days ago

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Job Description

Full time Permanent
Job Sector:

Customer Service / Charity & Voluntary

Main Job Description:

Join Our Team as a Customer Service Assistant!

Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.

In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.

Key Responsibilities:

  • Respond promptly to customer and donor inquiries via phone, email, or chat.
  • Provide accurate information about our services and initiatives.
  • Handle client feedback with professionalism and empathy.
  • Support administrative and coordination tasks as required.
  • Work collaboratively with team members to ensure excellent service delivery.

Requirements:

  • Strong communication and interpersonal skills.
  • Excellent attention to detail and problem-solving abilities.
  • Ability to multitask and priorities effectively in a fast-paced environment.
  • Basic computer literacy (Microsoft Office, CRM systems).
  • Previous experience in customer service, sales, or administration is an advantage.

What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.

If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!

Company Details

Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
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Customer Support and Data Entry

Premium Job
4000 Brisbane $50 - $60 per hour HAYS Specialist Recruitment

Posted 5 days ago

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Job Description

Part Time Temporary

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

  • Provide exceptional customer support via phone, email, and live chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Enter and update customer data in the system, ensuring accuracy and consistency.
  • Assist in maintaining and organizing customer records.
  • Identify and escalate issues that require further assistance or escalation.
  • Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
  • Ensure all data entry tasks are completed in a timely and accurate manner.
  • Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
  • Previous experience in customer service or data entry is preferred.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to handle challenging situations.
  • Ability to adapt in a fast-paced environment.

Work Experience and Education:

  • High school diploma or equivalent; a degree in business or a related field is a plus.
  • At least 1-2 years of experience in customer service or data entry roles.
  • Experience with CRM software and data management tools is preferred.
    Provide exceptional customer support via phone, email, and live chat.
  • Kindly note: My name is Freya Campbell, and I am the designated contact for this recruitment process.


Company Details

Hays Specialist Recruitment is a leading global professional recruiting group, renowned for placing qualified, professional, and skilled people across a wide range of industries and professions. Founded in 1968 and headquartered in the UK, Hays operates in over 30 countries, offering expertise in permanent, temporary, and contract recruitment. The company focuses on specialist roles across sectors such as IT, construction, finance, healthcare, engineering, and more, connecting employers with top talent through deep market knowledge and innovative recruitment solutions.
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Customer Service Representative

Premium Job
3000 Melbourne $2500 - $3500 per month Freelancer

Posted 5 days ago

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Job Description

Full time Permanent

Job Title: Customer Service & Helpdesk Representative

Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.

Key Responsibilities:

  • Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
  • Provide accurate information regarding products, services, orders, and policies
  • Troubleshoot customer issues and provide practical solutions
  • Escalate complex issues to the relevant department when necessary
  • Maintain detailed and accurate records of customer interactions
  • Follow up on customer interactions to ensure satisfaction
  • Meet or exceed individual and team performance targets
  • Continuously improve service quality by identifying customer needs and suggesting improvements
  • Stay updated on product knowledge and system changes through regular training

Key Skills and Qualities:

  • Strong communication skills, both verbal and written
  • Excellent problem-solving and critical thinking abilities
  • Patience and empathy when dealing with customer concerns
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong attention to detail and accuracy
  • Positive attitude and a team-player mindset
  • Willingness to learn and adapt to new technologies

Preferred Experience and Education:

  • Previous experience in customer service, helpdesk support, or a related field is preferred
  • Basic computer literacy and familiarity with CRM or helpdesk software
  • High school diploma or equivalent (a degree is a plus)
  • Multilingual skills are an advantage but not required

Why Join Us?

  • Be part of a supportive, friendly, and inclusive work environment
  • Ongoing training and development opportunities
  • Clear path for growth and career advancement
  • Competitive salary and performance-based incentives
  • Make a real difference in the customer journey

If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!

Company Details

Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms, connecting businesses and individuals with freelancers from around the world. We provide a wide range of services, including web development, graphic design, writing, marketing, and more. Our mission is to make it easy for businesses to find skilled talent while giving freelancers the flexibility to work on projects they are passionate about. With millions of users across the globe, we’re proud to empower a diverse community of professionals to collaborate and achieve success. Join us and become part of a global team working remotely to create innovative solutions and drive business growth.
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Customer Service Representative

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2914 Amaroo $26 - $41 per hour BHP Group

Posted 6 days ago

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Job Description

Full time Permanent
Job Description

We are seeking a dedicated and customer-focused Customer Service Representative to join our team in a hybrid role. This position is ideal for individuals with strong communication skills and a passion for helping others. You will be the first point of contact for our customers, providing support and ensuring a high-quality customer experience.

Key Responsibilities:

  • Handle inbound and outbound customer enquiries via phone, email, and live chat
  • Provide accurate information about products, services, and company policies
  • Resolve customer issues in a timely and professional manner
  • Process orders, returns, and data updates
  • Maintain detailed records of customer interactions using internal systems
  • Collaborate with other departments to ensure smooth resolution of queries
  • Meet performance targets and contribute to a positive team environment

Skills and Experience:

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Basic computer literacy and ability to navigate CRM software
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Previous customer service or administrative experience is an advantage
  • Ability to remain calm under pressure and handle difficult conversations professionally

Education Requirements:

  • Year 12 Certificate or equivalent required
  • Additional training or certifications in customer service or administration are a plus

Work Environment:

  • Hybrid work model with a mix of in-office and remote work
  • Supportive team culture with ongoing training and development opportunities
  • Flexible work arrangements may be available

Company Details

We are committed to doing the right thing. Learn more about our policies, standards, systems and processes that help us do this. BHP is committed to playing our role in building a better world. We seek to do so responsibly and sustainably while continuing to create value for our shareholders and the broader community.
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Customer Support and Data Entry

Premium Job
6065 Wanneroo $45 - $60 per hour Adecco Permanent Recruitment

Posted 6 days ago

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Job Description

Part Time Freelance

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

  • Provide exceptional customer support via phone, email, and live chat.
  • Enter and update customer data in the system, ensuring accuracy and consistency.
  • Assist in maintaining and organizing customer records.
  • Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
  • Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Must be respectful and responsible.
  • Ability to adapt in a fast-paced environment.

Work Experience and Education:

  • No experience required [one on one training would be provided]

Company Details

operates in over 60 countries. Adecco offers temporary staffing, permanent placement, outsourcing, and employee training services across various industries like finance, healthcare, engineering, and logistics. With a mission to improve the world of work, Adecco connects businesses with talent while empowering job seekers. The company leverages technology to match candidates with employers and promotes diversity, inclusion, and sustainability in the workplace.
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Customer Support and Data Entry

Premium Job
1235-2891 Sydney $45 - $60 per hour Adecco Permanent Recruitment

Posted 6 days ago

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Job Description

Part Time Freelance

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

  • Provide exceptional customer support via phone, email, and live chat.
  • Resolve customer inquiries and complaints efficiently and professionally.
  • Enter and update customer data in the system, ensuring accuracy and consistency.
  • Assist in maintaining and organizing customer records.
  • Identify and escalate issues that require further assistance or escalation.
  • Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
  • Ensure all data entry tasks are completed in a timely and accurate manner.
  • Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
  • Previous experience in customer service or data entry is preferred.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and ability to handle challenging situations.
  • Ability to adapt in a fast-paced environment.

Work Experience and Education:

  • High school diploma or equivalent; a degree in business or a related field is a plus.
  • At least 1-2 years of experience in customer service or data entry roles.
  • Experience with CRM software and data management tools is preferred.

    Send in your CV or message us directly through

Company Details

operates in over 60 countries. Adecco offers temporary staffing, permanent placement, outsourcing, and employee training services across various industries like finance, healthcare, engineering, and logistics. With a mission to improve the world of work, Adecco connects businesses with talent while empowering job seekers. The company leverages technology to match candidates with employers and promotes diversity, inclusion, and sustainability in the workplace.
This advertiser has chosen not to accept applicants from your region.
 

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