316 Customer Service Representatives jobs in Australia

What's in it for you?
The opportunity to work for a prestigious business that is a service provider to the financial markets and rapidly growing its market share in Australia. They have a niche business proposition helping C-level executives with research requests and complex projects. They offer a professional, dynamic and team-based environment with long-term career opportunities along with monthly and biannual incentives. If you have analytical skills but also enjoy interacting with people on a daily basis this represents the chance for professional development with a high profile and entrepreneurial business.

What will you be doing?
As an Associate, you will be working closely with C-level executives within the financial and professional services industries working on their projects and research requests as well as working with subject matter experts.

• Establishing and managing consulting relationships with C-level executives and thought leaders
• Work closely with other teams to deepen existing client relationships
• Utilising technology, industry associations, referrals and networks to find relevant experts
• Co-ordinate with colleagues to develop product strategies
• Input into marketing campaigns, seminars and roadshows
• Developing your industry knowledge to help you understand client projects and inquiries

Who are they?
A leading organisation that helps C-level executives within financial & professional services deliver on projects and fill knowledge gaps by providing resources through insights, surveys and conversations with subject matter experts. The business is growing rapidly and requires someone to join them immediately and help with their increased workload. They are technology driven and offer a vibrant, fun environment where you can have a meaningful impact on the company's future and share in the rewards.

What do you require?

• At least 12 months experience, ideally in customer/client service, sales or account management
• A background in financial or professional services is preferred
• A positive, energetic and can-do attitude
• Degree educated, preferably in business or finance
• Superior communication skills, both written and oral
• The ability to think outside the box and work autonomously

Additional information

• Opportunity to be mentored and trained by an industry expert
• Operating at C level within the Financial markets
• Collaborative and team based environment

Job Info

Location: PARKVILLE, VIC

Salary: Not Specified

Job Type: Permanent position | Full time position

Job Description

Full-Time, Ongoing Work for a multi-award-winning iconic community health organisation Generous salary packaging options to reduce your cohealth taxable income

cohealth and Parkville Youth Justice Precinct Parkville Youth Justice Precinct is a youth custodial facility that accommodates children and young people aged 10 to 21 years (up to 24 years depending on age of sentencing). Parkville is the reception point for the Youth Justice custodial system and as such, all reception health assessments are undertaken at Parkville before some young men will be transferred to Cherry Creek Youth Justice Precinct.

The primary health service at Parkville is a nurse-led model, with 24/7 on-site nursing coverage. At Parkville, cohealth aims to deliver a quality, flexible, integrated, efficient service within the custodial environment to young people based on their health needs. This includes delivering primary health, allied health, dental and mental health services, and includes screening, assessing, triaging, and referring to secondary and tertiary health services based on clinical need.

cohealth shares a vision for healthy children and young people in custody, supported by a health service responsive to their needs. cohealth's inclusive workplace culture enables staff to bring their whole selves to work, where uniqueness is valued, and people experience a feeling of belonging. Our aim is for everyone to thrive in their role.

Please click here to find out more. About the role The role of the Client Services Officer (CSO) is to provide various administrative and clerical functions for

The Parkville Youth Justice Primary Care Centre. The Client Services Officer (CSO) is the first point of contact for most young people who access support. Please refer to the Position Description for more information.

Your duties include: Promptly respond to enquiries from young people, Parkville staff and cohealth staff whether face to face or by telephone in a professional and courteous manner Receive and account for all young people who present to the precinct, ensuring that they have completed the required documentation

Open and close premises at the start and end of each day Undertake the general upkeep of the facility including stationery ordering and restocking What cohealth offers:

Exciting Parental leave benefits cohealth offers primary carers 14 weeks paid parental leave upon completion of only 6 months of continuous service Eligible co-workers will continue to receive superannuation on unpaid parental leave as well

Salary packaging to suit you - tax free amount of up to $15,900 p.a (mortgage, rent, or credit cards) and a further $2,650 p.a (meal, entertainment expenses and holiday accommodation) alongside generous reward programs from our salary packaging providers. Find out more on salary packaging here: Novated Leasing available

Counselling services for you and your immediate family through our EAP-Access provider, and mindfulness, resilience, and wellbeing programs We offer inclusion, equality, and opportunity in a workplace where making a difference counts (based on our guiding principles and values) Our ideal candidate:

Experience as medical receptionist, with medical terminology proficient or similar qualification Basic understanding of accounting systems and procedures such as accounts payable and receivable, petty cash management, ordering equipment, invoicing, and Medicare payment systems Demonstrated experience and skills with standard computer software applications including Microsoft Outlook, Microsoft Word & Excel

Strong belief and personal alignment in cohealth Values and Mission Application Process To download the PD, and to apply for this job go to: & enter ref code: .

You will be asked to upload your CV/ resume and Cover Letter, please note we'll be conducting interviews for this role as applications are received. Applications close on 18 September at 10.00 PM. If you have any questions regarding this role, please contact Sally Wilcox on ***@cohealth.org.au

All appointments are made subject to a satisfactory Nationally Coordinated Criminal History Check (NCCHC), a Working With Children Check (WWCC), complete a Pre-Employment Declaration Form, evidence of legal rights to work in Australia, and evidence of vaccination.

Successful applicants will be required to provide evidence of immunisation assessment including Influenza within 12 weeks of commencement (B). This is in accordance with the Victorian Minister of Health Mandatory Vaccination Orders and legislated requirement for influenza vaccination.

Summary: The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects in our Sydney Office.
Description:Respond to client requests for new project initiatives through our centralized technologyCollaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requestsInitiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completionEnsure that any pitfalls are addressed and resolved with the client before being submitted to the production teamWhere applicable, initiate some project specifics to set the production team / individual project up for successTake a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of serviceMonitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverablesServe as the central point of contact for and liaison between external client contact and internal production staffSet and fulfill client expectationsComply with internal regulations, processes and procedures in line with ISO standardsPotentially trouble-shoot problem projectsUnderstand and abide by individual project instructions and effectively communicate to the production teamInvestigate client complaints where applicableDiscuss issues with clients and production staff and creatively problem solve to alleviate issues
Required Skills:Bachelor’s degreeMinimum 2 years of full-time experience in client management and/or business relationship development, preferably in a multicultural international setupExceptional problem solving and analytical skillsCustomer service and/or project management experienceStrong organizational skills, attention to detail, and the ability to multi-taskWorking knowledge of MS Office and MS ProjectAbility to prioritize and schedule tasks and work in a team environment.Must be willing to learn new things, be open to challenges and thrive on success

26th August, 2025

Nexia Perth has an exciting opportunity for a Client Services Coordinator role reporting to a small team within our Business Advisory division. This role could potentially suit someone studying towards their accounting degree with the ability to work full time.

Primary Responsibilities

• Assisting in maintaining our client database and collating client packages.
• Liasing with the ATO on behalf of clients: submitting forms and lodgements, making telephone calls and obtaining information/documents via the ATO portal
• Preparing and reviewing forms, correspondence and other documents for clients as needed to support the accounting team
• General administration duties for the accounting team, including regular reporting and meetings to ensure deadlines are met
• Client telephone calls and correspondence

The successful applicant will have the following attributes

• Ability to provide personable and quality service
• Excellent attention to detail and time management skills
• Ability to work well autonomously and as part of a team
• Excellent IT literacy and proficiency with Microsoft Office software applications
• Ability to multitask, prioritise and problem solve
• Excellent communication skills (both verbal and written)
• Willingness to learn, be proactive and have a 'can-do' attitude
• Valid working rights within Australia
• Experience within a professional services firm is highly desirable

Life at Nexia

Our philosophy is simple: great people + great clients = great firm. We appreciate that our people are our greatest asset and therefore provide a vast array of benefits in to improve their quality of life in and outside the office. These include (but are not limited to):

• Flexible Working Arrangements
• Learning and Development Programs
• Superannuation Guarantee paid during Parental Leave
• Comprehensive Wellbeing Program
• Corporate Social Responsibility Activities and Events
• Convenient Perth CBD based office
• Dress for your Day

To find out more about working with Nexia Australia, we encourage you to visit nexia.com.au

Apply today!

Join a welcoming and diverse culture where your story, potential and hard work are not only seen - but also celebrated.

If you would like to find out more, please contact Lauren Burgwyn for a confidential discussion: direct line - ***

We are committed to ensuring our recruitment process is inclusive and accessible and we warmly encourage applications from all individuals wishing to apply.

About The Role

Lifecare is seeking a Client Services Officer to join our dedicated Homecare team and positively contribute to the exceptional care of our patients. This is a full-time role working to support our Allied Health team in Canning Vale.

In this role you will provide responsive and efficient clerical services to our team members, stakeholders and the general public, including telephone and email communication enquiries, you will be required to set up new patients records into our database, and schedule appointments for our patients and assigning practitioners to patients, you will also be required to maintain appropriate storage of patient records and to participate in team meetings.

This is a Monday to Friday role working 9am to 5pm, weekends are yours to enjoy, you will enjoy working in a friendly and welcoming team, where you will receive full on the job training, our office is accessible to public transport or if you're driving to work we have free onsite parking.

What's in it for you?

As a valued member of the Lifecare team, you will benefit from:

Worklife balance, no weekends and set working hoursAccess to purchase additional leaveDiscounted health insuranceCar leasing packagesService Milestone RecognitionAbility to experience the various APM Group Health brands to broaden your skill set and career growth

Thinking about applying? Here's what we're looking for:

Passionate about delivering great customer service Professional and friendly telephone mannerExcellent time management skills and ability to multitask Intermediate experience using Microsoft Office SuiteEnjoy working in a team environmentExcellent written and verbal communication skills

About Lifecare

Lifecare are a part of the APM Group. With more than 50 clinics and over 430 practitioners we value holistic, patient centred care whilst supporting our practitioners with professional development opportunities and a very well-structured mentorship program.

Mobilise Your Potential - Join a team where movement matters—yours and your patients.

Click APPLY now and complete your application through our online recruitment platform. Join the Lifecare team part of the APM group today!

We're committed to Equality, Diversity and Inclusivity

We welcome all people to join our team, including people from Aboriginal and Torres Strait Islander communities, living with disability, all gender identities, LGBTQIA+, people of any socioeconomic status, of any age, race, national origin or ethnicity. We believe each person’s uniqueness makes us even better at the work we do.

Full Time Permanent Position
Position is required to work across various start times - 7.00am, 7.30am & 8.30am
Band 4 - Salary Range $74,283 to $78,754 per annum + 12% Super + ADO
Salary offered will depend on level of skills and experience.

Why join Melton City Council?
Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.
As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.
Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

Professional and personal development opportunities
Generous leave entitlements and flexible work arrangements
A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.
The Opportunity
We are currently seeking a motivated and customer-focused Client Service Officer to join our Community Care & Active Living - Client Connections team. In this role, you will provide high-quality customer service and administrative support to ensure the smooth and efficient delivery of services. Your responsibilities will include service scheduling, data entry, payroll processing and coordinating day-to-day service operations. Reporting to the Client Connections Team Leader, you will collaborate with both internal teams and external stakeholders to support the diverse needs of our clients and workforce.
Key Responsibilities

Respond promptly and professionally to client enquiries and direct them appropriately.
Process and maintain accurate records and information related to payroll and debtor functions.
Timely and appropriate scheduling of services in accordance with client needs, care plans, staff availability and service delivery standards.
Provide administrative support across the Client Connections service area, including maintaining and updating client and staff database.
Contribute to the operations of the department through active participation in meetings and other activities.

To view the Position Description, click here.
About you

To be successful in this role you will have the following:

Post-secondary qualification in administration or some experience in an administrative role or relevant experience.
Previous experience in a similar role within local government (desirable).
Experience in rostering, scheduling, or coordination roles, preferably in the aged care or community services sector.
Hold a current Victorian driver’s licence.
Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values
Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.
We are Vibrant MELTON. Our values are:

Motivate
Empower
Lead
Trust
Open
Nurture

Benefits
There are a number of great reasons why our people love working at Melton City Council:
Staff Benefits | Melton City Council

13 ADO's (Accrued Day Off) per year
5 weeks annual leave
Flexible Working Hours
Extensive Career Development & Leadership Programs
16 weeks Paid Parental Leave (Super is paid during parental leave)
3 weeks Paid Secondary Carer Leave
Family Room available including Breastfeeding Facilities - Australian Breastfeeding Association
Wellbeing initiatives
Subsidised Uniforms

How To Apply
If you require further information about the position, please contact Anna Munro, Team Leader Client Connections on .
Applications must include a Resume and address the Key Selection Criteria outlining your suitability to the role. To address the Key Selection Criteria, you will need to write short statements explaining how you meet the criteria, or how you demonstrate the capability. We encourage you to keep your responses concise.
To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.
All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.
We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.







Applications close 11:59pm Tuesday 16 September 2025

Company

This is a unique chance to join a progressive accounting firm that’s rethinking the way the industry operates. Located in a beautifully designed office on the edge of Melbourne’s CBD, this team- led by former Big 4 and mid-tier professionals - embraces modern, paperless systems and a flexible work style. With a genuine focus on people and collaboration, they offer clear processes, paid overtime for busy periods, and plenty of opportunities to grow. If you’re looking for a supportive, forward-thinking environment, this might be the right place for you.

Position

With ongoing business growth, this role is essential to supporting the firm’s administrative operations and working closely with Directors and Senior Management across teams.

• Serve as a key contact point for high-quality client base, supporting Directors with daily tasks and providing a high standard of client care.
• Deliver high-level administrative support to both team members and valued clients.
• Manage lodgements with the ATO and ASIC, ensuring compliance, accuracy, and promptness.
• Organise daily correspondence and manage communications with efficiency and professionalism.
• Handle diverse administrative tasks, including document management, detailed report preparation, and accurate spreadsheet maintenance.
• Maintain and update the client database with precision, acting as the main custodian for client records.
• Drive continuous improvement, actively seeking ways to innovate and enhance workflow efficiency.
• Support projects and events as directed by Operations, bringing in fresh ideas and perspectives.
• Collaborate across teams, fostering a positive, supportive work environment.
• Proactively update managers on capacity and workflow for a transparent, productive team dynamic.

Candidate

The ideal candidate has experience in Professional Services, Real Estate, Legal, Wealth, or Financial Services, though a strong drive to grow within a niche industry is highly valued.

• Exceptional written and verbal communication skills.
• Proficiency in Microsoft Office, especially Outlook, Word, and Excel.
• Strong attention to detail, ensuring accuracy and quality in all work.
• Ability to multitask and approach problem-solving with initiative.
• Team-focused with a positive outlook, ready to learn and expand your skillset.
• Eager to become an industry expert and support others on their professional journey.

To apply for the position, we kindly request that you utilise the Quick Apply button provided within this advertisement.

Alternatively, you may contact our reception team at or reach out to Tristan on ***. Please be assured that all communication will be handled with utmost confidentiality, and your personal information, including your curriculum vitae, will not be shared with any third party or potential employer without your explicit authorisation.
Additional information

• Work flexibly - paid overtime & real work-life balance
• Be part of a 100% paperless, tech-powered firm redefining accounting
• Led by Big 4 & mid-tier experts in an ultra-modern, stunning office

**Primary purpose of the role:**
The Client Services Administrator's role is to support and maintain in-house computer systems, laptops, desktops, and peripherals both on site and remotely. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools.
**Key Result Area**
**Strategy, Planning, Acquisition & Deployment**
+ Support the acquisition of new computer or networking hardware
+ Evaluate documented resolutions and analyze trends for ways to prevent future problems.
+ Alert management to emerging trends in incidents.
+ Participate in and support capacity planning and the development of long-term strategic goals for Citrix systems, software, and clients in conjunction with end users and department managers.
+ Install and configure Citrix applications.
**Operational Management**
+ Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
+ Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
+ Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
+ Collaborate with analysts, application developers, and system owners in the testing of Citrix programs, applications, and interoperability.
+ Recommend hardware or software changes needed to optimize Citrix deployments, configuration, or maintenance.
+ Field incoming requests to the Service Desk via both telephone and e-mail to ensure courteous, timely and effective resolution of end user issues.
+ Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
+ Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution.
+ Install anti-virus software and ensure virus definitions are up-to-date.
+ Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
+ Test fixes to ensure problem has been adequately resolved.
+ Perform post-resolution follow ups to help requests.
**Competencies** (attitude, skills, typical qualifications & experience)
+ 3 years' experience administrating both Citrix and physical clients remotely and on-site
+ Experience documenting and maintaining configuration and process information
+ Bachelor Degree or equivalent in Information Systems
+ Strong customer service orientation.
+ Proven analytical and problem-solving abilities.
+ Ability to effectively prioritize and execute tasks in a high-pressure environment.
+ Strong interpersonal and oral communication skills.
+ Ability to present ideas and solutions in user-friendly language.
+ Highly self-motivated and directed.
+ Keen attention to detail.
+ Strong knowledge of software quality assurance best practices
+ Skilled at working within a team-oriented, collaborative environment.

Description and requirements

• Permanent Part-time role
• 3 days per week
• Immediate start available

About the company

Regis Aged Care is one of Australia's largest providers of aged care services, with in-Home Care provided in Melbourne, Mildura, Launceston, Hobart, Darwin and Cairns.

Our purpose is to provide personalised and respectful care that embraces the experience of ageing.

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. That's why we make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. Of thoughts and actions. And how the little things make a real difference. We're a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you're physically and psychologically safe at work. We want you to feel seen, valued, and respected for the skills you share and the professional growth goals you bring. So, we celebrate your work, support your life outside work and consider you one of our own from the start

How you'll make an impact

As a senior member of the home care team and reporting directly to our Home Care General Manager, Client Service Managers play a vital role in developing care and support plans that align with client needs and aspirations for an independent, safe, and comfortable life in their own home for as long as possible.

• Through individualised care management, you will use your skills and knowledge of care requirements to conduct assessments, and develop person-centred care plans focused on fostering client independence, wellness and reablement.
• You will assist and enable clients and their families to understand how they can use their Home Care Package funding in accordance with the guidelines to achieve positive outcomes that optimise their health, wellbeing and safety.
• You will build positive and effective partnerships with a range of stakeholders, including clinical experts, allied health professionals, as well as our Home Support Workers, ensuring our clients get the right care and support to meet their individual needs, every time.
• Your empathetic and responsive approach will contribute to building long lasting, trusted relationships with your clients and their families, and make a real difference every day. If travel is required to visit clients in their home, a company car will be provided.

About you

As a compassionate and reliable individual who prides themselves in delivering customer service excellence, ideally with experience within the health and/or aged care sector, you'll have;

• Attention to detail
• A positive and practical attitude with the ability to creatively solve complex care issues
• Well-developed understanding of person-centred care principles
• Demonstrated skills in networking and developing strong links with local service providers, suppliers and referrers
• Strong time management skills
• A current driver's license.
• Diploma level qualifications in health/ aged care/ disability/ social welfare (preferred)

Benefits to support and reward you

• Lots of opportunities to realise your potential in an organisation that invests in your personal development. Enjoy support to grow, learn, and explore new career pathways or specialisations across Australia
• Salary packaging through Maxxia
• Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial
• Regis Employee Referral Program to recommend friends and get financially rewarded
• Reward and recognition programs to celebrate your hard work

To APPLY

If this sounds like the ideal role for you and you have the skills and experience we're looking for, we'd love to hear from you. So, don't delay, apply today.

Employment with Regis is subject to satisfactory background checks, which include Professional References, NDIS Worker Screening Clearance or Police check, proof of the right to work lawfully in Australia and current year flu vaccinations.