4 Customer Service Representatives jobs in Coomera
Customer Service Specialist
Gold Coast, Queensland
Concentrix
Posted 23 days ago
Job Viewed
Job Description
Job Title:
Customer Service Specialist
Job Description
**Shape the Future of Customer Service with a Leading Superannuation Fund - Based in Robina**
We are seeking multiple consultants to join our team at Concentrix, a global leader in customer experience solutions, as we partner with one of Australia's most trusted and respected superannuation funds.
**Start Date:** 18th August and Future Intakes
**Location:** Vibrant Robina Delivery Centre - full-time onsite
**Salary:** $55,565 + 12% Super ($28.12/hr) + penalties + incentives
**Hours:** Rotating roster Monday to Friday, 7:00 AM - 8:00 PM
**Training: 4** weeks of comprehensive, paid training
**Why You'll Love This Role**
- Work on behalf of a top-tier Australian superannuation provider
- Be part of a team that makes a real difference in members' financial futures
- Thrive in a supportive, professional, and vibrant office located in the heart of Robina
- Enjoy exclusive staff perks and recognition initiatives
**Your Day-to-Day**
- Be the first point of contact for customer enquiries
- Understand and respond to individual member needs with care and empathy
- Support across multiple channels: start on voice and grow into digital (web, apps, social media)
- Navigate systems to resolve queries efficiently and professionally
**Who You Are?**
- A customer service superstar who's passionate about helping others
- Empathetic, adaptable, and solutions-focused
- Comfortable working with multiple systems and learning new tech
- Motivated to achieve team goals and KPIs
**What's in It for You?**
- Permanent, stable employment with career growth
- Discounts with popular retail and lifestyle brands
- Free on-site parking
- Free Employee Assistance Program (EAP) for you and your family
- Be part of an award-winning, inclusive workplace
Apply now to start your career in a purpose-driven, people-focused role with one of Australia's leading superannuation funds - right here in Robina.
_Applicants must be 18+ with full Australian working rights and able to complete background and police checks._
_Concentrix is an Equal Opportunity Employer._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Specialist
Job Description
**Shape the Future of Customer Service with a Leading Superannuation Fund - Based in Robina**
We are seeking multiple consultants to join our team at Concentrix, a global leader in customer experience solutions, as we partner with one of Australia's most trusted and respected superannuation funds.
**Start Date:** 18th August and Future Intakes
**Location:** Vibrant Robina Delivery Centre - full-time onsite
**Salary:** $55,565 + 12% Super ($28.12/hr) + penalties + incentives
**Hours:** Rotating roster Monday to Friday, 7:00 AM - 8:00 PM
**Training: 4** weeks of comprehensive, paid training
**Why You'll Love This Role**
- Work on behalf of a top-tier Australian superannuation provider
- Be part of a team that makes a real difference in members' financial futures
- Thrive in a supportive, professional, and vibrant office located in the heart of Robina
- Enjoy exclusive staff perks and recognition initiatives
**Your Day-to-Day**
- Be the first point of contact for customer enquiries
- Understand and respond to individual member needs with care and empathy
- Support across multiple channels: start on voice and grow into digital (web, apps, social media)
- Navigate systems to resolve queries efficiently and professionally
**Who You Are?**
- A customer service superstar who's passionate about helping others
- Empathetic, adaptable, and solutions-focused
- Comfortable working with multiple systems and learning new tech
- Motivated to achieve team goals and KPIs
**What's in It for You?**
- Permanent, stable employment with career growth
- Discounts with popular retail and lifestyle brands
- Free on-site parking
- Free Employee Assistance Program (EAP) for you and your family
- Be part of an award-winning, inclusive workplace
Apply now to start your career in a purpose-driven, people-focused role with one of Australia's leading superannuation funds - right here in Robina.
_Applicants must be 18+ with full Australian working rights and able to complete background and police checks._
_Concentrix is an Equal Opportunity Employer._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Gold Coast, Queensland
Concentrix
Posted 23 days ago
Job Viewed
Job Description
Job Title:
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 25th of August 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 25th of August 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Advisor - SA-RBN-FT
Gold Coast, Queensland
Concentrix
Posted 23 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor - SA-RBN-FT
Job Description
**Jumpstart Your Career in 2025 with Concentrix!**
Join our diverse and enthusiastic team in Robina, where you will be working with one of our key Government Clients to help Australians access vital services. We are on the hunt for exceptional Customer Service Officers to deliver outstanding customer experiences and make a substantial impact.
**About the role:**
**As a Call Centre Specialist, you'll be the voice of one of our key Government Departments:**
+ Addressing phone inquiries with professionalism and expertise.
+ Utilising your strong communication and problem-solving skills to satisfy customer needs.
+ Providing exceptional customer service, whether troubleshooting or resolving issues.
**Role Details:**
+ **Permanent Position**
+ **Hourly Rate:** $27.77 + Super + Accrue Leave entitlements
+ **Monthly Incentives:** Up to $480
+ **Full-Time:** 38 hours, Monday to Friday
+ **Part-Time Option:** 30-hour, 4-day work week
+ **Start Dates:** June 30th, July 7th and July 14th
+ **Training:** Comprehensive, paid full-time training
+ **Schedule:** Rotating roster, 7 AM - 6 PM, weekdays only
+ **Location:** Centrally located in Robina (Next to Robina Town Centre)
**Ideal Candidate Profile:**
+ Must be an **Australian Citizen and 18+ years old**
**Benefits:**
+ **Career Advancement:** Grow within a globally recognised company.
+ **Work-Life Balance:** No weekends or late nights, offering you more personal time.
+ **Training:** Engaging, paid training ensures you are set up for success.
+ **Work Environment:** Enjoy a coffee from Gloria Jeans in the foyer or a free coffee from one of our machines, great facilities
**Why Concentrix?**
**Global Excellence:** As a leading force in customer experience (CX), Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries, with the capability to communicate in 150+ languages.
**Career Growth:** We invest in our employees, offering limitless opportunities for career advancement.
**Ready for a rewarding career change? Apply today and become part of a team that values exceptional service and community impact.**
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor - SA-RBN-FT
Job Description
**Jumpstart Your Career in 2025 with Concentrix!**
Join our diverse and enthusiastic team in Robina, where you will be working with one of our key Government Clients to help Australians access vital services. We are on the hunt for exceptional Customer Service Officers to deliver outstanding customer experiences and make a substantial impact.
**About the role:**
**As a Call Centre Specialist, you'll be the voice of one of our key Government Departments:**
+ Addressing phone inquiries with professionalism and expertise.
+ Utilising your strong communication and problem-solving skills to satisfy customer needs.
+ Providing exceptional customer service, whether troubleshooting or resolving issues.
**Role Details:**
+ **Permanent Position**
+ **Hourly Rate:** $27.77 + Super + Accrue Leave entitlements
+ **Monthly Incentives:** Up to $480
+ **Full-Time:** 38 hours, Monday to Friday
+ **Part-Time Option:** 30-hour, 4-day work week
+ **Start Dates:** June 30th, July 7th and July 14th
+ **Training:** Comprehensive, paid full-time training
+ **Schedule:** Rotating roster, 7 AM - 6 PM, weekdays only
+ **Location:** Centrally located in Robina (Next to Robina Town Centre)
**Ideal Candidate Profile:**
+ Must be an **Australian Citizen and 18+ years old**
**Benefits:**
+ **Career Advancement:** Grow within a globally recognised company.
+ **Work-Life Balance:** No weekends or late nights, offering you more personal time.
+ **Training:** Engaging, paid training ensures you are set up for success.
+ **Work Environment:** Enjoy a coffee from Gloria Jeans in the foyer or a free coffee from one of our machines, great facilities
**Why Concentrix?**
**Global Excellence:** As a leading force in customer experience (CX), Concentrix supports over 2,000 clients, including 155+ Fortune Global 500 brands. Our international presence spans 70+ countries, with the capability to communicate in 150+ languages.
**Career Growth:** We invest in our employees, offering limitless opportunities for career advancement.
**Ready for a rewarding career change? Apply today and become part of a team that values exceptional service and community impact.**
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Advisor - SA-RBN-PT
Gold Coast, Queensland
Concentrix
Posted 23 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor - SA-RBN-PT
Job Description
Are you looking to take the next step in your career in 2025?
Are you passionate about helping people and providing a great customer experience while learning new skills and growing your career?
This is your chance to play an integral role and make a positive impact in people's everyday lives.
Feel good about the work you do as you support vulnerable Australians and provide guidance and encouragement in navigating government digital solutions.
We have exciting permanent opportunities where you get to make a real impact, so join our diverse and passionate team today!
**Key Role Details:**
+ 7 weeks of comprehensive classroom and hands on training
+ Commencement dates: 24th Feb, 3rd March and 24th March 2025
+ $27.77 p/h + Super
+ Permanent full-time roles available
+ Permanent part time roles also available (30 hours min. per week after full time training)
+ Up to $480 a month based on performance incentives
+ Monday to Friday rotating roster of 7am - 6pm. No weekends!
+ Central Robina, right next door to Robina Town Centre
+ Free parking available
**What's in it for you?**
+ A rewarding role where you make a meaningful impact
+ Continuous calendar of fun social events
+ A supportive role within an experienced team
+ An inclusive workplace with a shared goal in mind
**Role Duties:**
You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least **18 years of age**
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent communication skills both written and verbal
Concentrix is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
If you are excited to take on a new challenge in a well-established, global organisation that is fanatical about their staff and customers, **APPLY NOW!**
**_*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*_**
_Concentrix is an equal opportunity employer._
_Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Part time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor - SA-RBN-PT
Job Description
Are you looking to take the next step in your career in 2025?
Are you passionate about helping people and providing a great customer experience while learning new skills and growing your career?
This is your chance to play an integral role and make a positive impact in people's everyday lives.
Feel good about the work you do as you support vulnerable Australians and provide guidance and encouragement in navigating government digital solutions.
We have exciting permanent opportunities where you get to make a real impact, so join our diverse and passionate team today!
**Key Role Details:**
+ 7 weeks of comprehensive classroom and hands on training
+ Commencement dates: 24th Feb, 3rd March and 24th March 2025
+ $27.77 p/h + Super
+ Permanent full-time roles available
+ Permanent part time roles also available (30 hours min. per week after full time training)
+ Up to $480 a month based on performance incentives
+ Monday to Friday rotating roster of 7am - 6pm. No weekends!
+ Central Robina, right next door to Robina Town Centre
+ Free parking available
**What's in it for you?**
+ A rewarding role where you make a meaningful impact
+ Continuous calendar of fun social events
+ A supportive role within an experienced team
+ An inclusive workplace with a shared goal in mind
**Role Duties:**
You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least **18 years of age**
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent communication skills both written and verbal
Concentrix is a global brand, at our established sites in Ballarat, Brisbane, Townsville, and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
If you are excited to take on a new challenge in a well-established, global organisation that is fanatical about their staff and customers, **APPLY NOW!**
**_*Applicants must be at least 18 years of age, must be an Australian Citizen and pass a police check and other pre-employment checks*_**
_Concentrix is an equal opportunity employer._
_Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Part time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
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