2 Customer Training jobs in Australia
Technical Training Lead
Perth, Western Australia
Wabtec Corporation
Posted 11 days ago
Job Viewed
Job Description
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Training - commensurate with experience
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Novated Leasing options
+ Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers
+ Access to our Employee Assistance Program
**Who will you be working with?**
Are you passionate about safety, technology, and empowering teams through impactful learning? Join us in shaping the future of mining safety! As our **Technical Training Lead** , you'll design and deliver dynamic training programs for Wabtec's technologies, create engaging content and simulations, and collaborate with global teams to ensure safe, effective deployment. If you're ready to lead training strategy, drive operational excellence, and make a global impact-this is your opportunity.
**Where is the position located?**
Fountaindale NSW OR Brisbane QLD OR Perth WA.
The role will require you to travel both domestically and internationally working in both office and mine site locations.
**What will your typical day look like?**
+ Design and implement a comprehensive training strategy for CAS technologies tailored to the mining sector.
+ Develop scalable training content for instructor-led, virtual, and self-paced formats.
+ Create engaging technical documentation, training modules, installation and maintenance manuals, simulations, and assessments.
+ Deliver training to diverse audiences including field technicians, engineers, and operational staff.
+ Partner with product, engineering, and field service teams to ensure training reflects current product capabilities and operational realities.
+ Incorporate feedback from learners and stakeholders to continuously improve training effectiveness.
+ Ensure training materials align with mining safety standards, regulatory requirements, and Wabtec's internal protocols.
+ Promote safe practices in the use and maintenance of CAS technologies.
+ Coordinate global training schedules, logistics, and resource allocation.
+ Track training outcomes and maintain documentation for compliance and performance reporting.
**What do we want to know about you?**
+ Bachelor's degree in engineering, Mining, Education, or a related technical field.
+ A Certificate IV in Training and Assessment
+ Additional certifications in adult education or instructional design are advantageous.
+ 5-10 years of experience in the mining industry, with a strong background in technical operations.
+ Proven experience in developing and delivering technical training programs.
+ Prior leadership or supervisory experience in training teams or technical staff.
+ Deep understanding of mining operations, equipment, and safety protocols.
+ Familiarity with Learning Management Systems (LMS) and e-learning platforms.
+ Ability to design competency-based training aligned with operational needs.
+ Strong communication and facilitation skills.
+ Ability to engage diverse audiences, from operators to engineers.
+ Analytical mindset for assessing training effectiveness and identifying gaps.
+ Knowledge of industry regulations and standards (e.g., WHS, MSHA, ISO).
+ Ability to ensure training programs meet compliance and audit requirements.
**We are a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.**
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Training - commensurate with experience
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Novated Leasing options
+ Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi and 500+ other retailers
+ Access to our Employee Assistance Program
**Who will you be working with?**
Are you passionate about safety, technology, and empowering teams through impactful learning? Join us in shaping the future of mining safety! As our **Technical Training Lead** , you'll design and deliver dynamic training programs for Wabtec's technologies, create engaging content and simulations, and collaborate with global teams to ensure safe, effective deployment. If you're ready to lead training strategy, drive operational excellence, and make a global impact-this is your opportunity.
**Where is the position located?**
Fountaindale NSW OR Brisbane QLD OR Perth WA.
The role will require you to travel both domestically and internationally working in both office and mine site locations.
**What will your typical day look like?**
+ Design and implement a comprehensive training strategy for CAS technologies tailored to the mining sector.
+ Develop scalable training content for instructor-led, virtual, and self-paced formats.
+ Create engaging technical documentation, training modules, installation and maintenance manuals, simulations, and assessments.
+ Deliver training to diverse audiences including field technicians, engineers, and operational staff.
+ Partner with product, engineering, and field service teams to ensure training reflects current product capabilities and operational realities.
+ Incorporate feedback from learners and stakeholders to continuously improve training effectiveness.
+ Ensure training materials align with mining safety standards, regulatory requirements, and Wabtec's internal protocols.
+ Promote safe practices in the use and maintenance of CAS technologies.
+ Coordinate global training schedules, logistics, and resource allocation.
+ Track training outcomes and maintain documentation for compliance and performance reporting.
**What do we want to know about you?**
+ Bachelor's degree in engineering, Mining, Education, or a related technical field.
+ A Certificate IV in Training and Assessment
+ Additional certifications in adult education or instructional design are advantageous.
+ 5-10 years of experience in the mining industry, with a strong background in technical operations.
+ Proven experience in developing and delivering technical training programs.
+ Prior leadership or supervisory experience in training teams or technical staff.
+ Deep understanding of mining operations, equipment, and safety protocols.
+ Familiarity with Learning Management Systems (LMS) and e-learning platforms.
+ Ability to design competency-based training aligned with operational needs.
+ Strong communication and facilitation skills.
+ Ability to engage diverse audiences, from operators to engineers.
+ Analytical mindset for assessing training effectiveness and identifying gaps.
+ Knowledge of industry regulations and standards (e.g., WHS, MSHA, ISO).
+ Ability to ensure training programs meet compliance and audit requirements.
**We are a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.**
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
This advertiser has chosen not to accept applicants from your region.
0
Senior Training & Education Specialist - Cardiac Rhythm Management
Sydney, New South Wales
Medtronic
Posted 11 days ago
Job Viewed
Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
We have an exciting new opportunity to join Medtronic as a Senior Training Education Specialist based in Sydney and working across our dynamic and highly successful Cardiac Rhythm Management (CRM) business.
Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. Come join and grow your career with Medtronic, an organization that thinks differently to solve problems, make progress and deliver meaningful innovations. Together, we will transform the lives of people with cardiac arrhythmias and heart failure.
In this role, the successful individual will lead the regional "in the field" employee education and training activities supporting CRM employees including new hire training. You will play a critical role in being the education lead for product launches, as well as be accountable for development and promotion of programs and resources essential for annual re-certification and continuing professional development.
**Responsibilities may include the following and other duties may be assigned:**
+ Ensure Medtronic personnel maintain a high level of technical proficiency with products, technologies, and relevant procedural training.
+ Develop, implement, and oversee a structured annual recertification program that reinforces marketing strategies and ensures the continued enhancement of technical skills.
+ Collaborate closely with the marketing team to design and execute education plans for new product launches, coordinating training initiatives for both Medtronic field staff and customers to drive successful adoption of new technologies across ANZ.
+ Active involvement in new hire training by supporting in-person training, plus field coaching, supervision, and competency assessments to ensure readiness for certification.
+ Support the customer education manager by involvement in customer events and training programs as required, to meet the educational needs of healthcare professionals.
+ Monitor and manage product training metrics, providing detailed reports and insights to the leadership team to support strategic decision-making.
**Required Knowledge and Experience:**
+ Bachelor's degree required
+ 7 years of professional experience in electrophysiology, nursing, allied health, engineering, and/or the implantable cardiac devices.
+ Knowledge of education and training techniques; valuable to have certifications in instructional design or adult learning.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
**A Day in the Life**
We have an exciting new opportunity to join Medtronic as a Senior Training Education Specialist based in Sydney and working across our dynamic and highly successful Cardiac Rhythm Management (CRM) business.
Our Cardiac Rhythm Management Integrated Operating Unit offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. Come join and grow your career with Medtronic, an organization that thinks differently to solve problems, make progress and deliver meaningful innovations. Together, we will transform the lives of people with cardiac arrhythmias and heart failure.
In this role, the successful individual will lead the regional "in the field" employee education and training activities supporting CRM employees including new hire training. You will play a critical role in being the education lead for product launches, as well as be accountable for development and promotion of programs and resources essential for annual re-certification and continuing professional development.
**Responsibilities may include the following and other duties may be assigned:**
+ Ensure Medtronic personnel maintain a high level of technical proficiency with products, technologies, and relevant procedural training.
+ Develop, implement, and oversee a structured annual recertification program that reinforces marketing strategies and ensures the continued enhancement of technical skills.
+ Collaborate closely with the marketing team to design and execute education plans for new product launches, coordinating training initiatives for both Medtronic field staff and customers to drive successful adoption of new technologies across ANZ.
+ Active involvement in new hire training by supporting in-person training, plus field coaching, supervision, and competency assessments to ensure readiness for certification.
+ Support the customer education manager by involvement in customer events and training programs as required, to meet the educational needs of healthcare professionals.
+ Monitor and manage product training metrics, providing detailed reports and insights to the leadership team to support strategic decision-making.
**Required Knowledge and Experience:**
+ Bachelor's degree required
+ 7 years of professional experience in electrophysiology, nursing, allied health, engineering, and/or the implantable cardiac devices.
+ Knowledge of education and training techniques; valuable to have certifications in instructional design or adult learning.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
This advertiser has chosen not to accept applicants from your region.
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