8 Data Recovery jobs in Australia

Description
Since opening in 1995, we've been pushing the boundaries of possible further and further. Today, we're a Fortune 500 organization that relies on Amazon's security systems and World Wide Loss Prevention Programs, especially in the fast-paced environment of our new Fulfillment Center, based in Craigieburn, Melbourne.
The Role
You will lead the effort to efficiently and effectively provide security services and asset protection (lives, buildings, equipment, data, and intellectual property) in Melbourne. You will be a key member of the organization, working with cross-functional teams throughout the organization, both domestically and internationally. Additionally, we are looking for an individual who can grow with the organisation.
Key job responsibilities
- Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
- Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate.
- Inspire performance excellence on the part of all security services team members.
- Ensure that you understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department.
- Meet or surpass your objectives that align with security service model.
- Identify, promote and implement security best practices in a designated FC.
- Serve as department's liaison and security subject matter expert for facility management keeping them abreast of key issues, strategies and the department's performance.
- Utilize Lean and Six Sigma methods to drive process improvements and increase efficiency.
- Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.
- Coordinate data collection, through database polling or data entry, from multiple FCs; and conduct analysis generating strategic and tactical interpretations.
Basic Qualifications
- Advanced Diploma/Associate Degree/Bachelor's Degree or equivalent.
- Relevant professional experience in loss prevention, law enforcement, military service, supply chain, asset protection, audit, risk management, inventory control, quality assurance, or other related field.
- Proficient with MS Office Professional Suite, to include intermediate knowledge of Excel.
- Strong oral and written communication skills (English).
- Knowledge and application of physical security systems (such as but not limited to: VSS, IDS, ACS).
- Experience managing multiple projects concurrently.
- Comfortable working in a fast-paced and multi-tasking environment.
- Demonstrated ability to work independently, even with off-site supervision.
- Ability to Travel, both domestically and internationally (intermittently).
Preferred Qualifications
- Advanced Diploma/Associate Degree/Bachelor's Degree or equivalent.
- Certified Protection Professional (CPP) and/or Physical Security Professional (PSP) qualified.
- Experience in conducting Investigations (Fraud/Theft, etc.).
- Certification in formal investigation procedures (Wicklander-Zulawski or P.E.A.C.E.).
- Basic understanding of support business processes (Procurement/Finance/HR/Legal/etc)
- Familiarity with databases (for querying and analysing), such as SQL, Access, etc.,
- Familiarity with Lean, Six Sigma concepts desirable.
- Analytical experience in a performance-based, results-oriented setting.
- Experience in Business Continuity Management and basic Crisis Management.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The (Security and Loss Prevention Expert ) (SLPE) is a key leadership position within the Amazon Security and Loss Prevention (SLP) Team. If you are curious and want to challenge your conventional view of an LP role in a very exciting space, this role within Amazon will provide that challenge!
The SLPE leads the effort to efficiently, and effectively, provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, you have the ability to effect change in your area of responsibility and the network. It gives you the ability to challenge the status quo and say, "how can we do it better." The SLPE delivers for their internal and external customers exceeding their expectations with new and innovated ideas. This leader fosters an environment of inclusion and diversity. The SLPE reports to the Cluster Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.
Key job responsibilities
Key job responsibilities
* Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path.
* You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes and initiatives.
* Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate.
* Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses.
* Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner.
* Utilize continuous improvement to drive process enhancement and increase efficiency.
* Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes.
* Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with your internal and external partners.
* Inspire performance excellence on the part of all security services team members and third party vendors.
* Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
* Incident response planning, implementation, execution, and management.
* Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy.
* This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays Work weekends and/or overnight shifts as necessary.
* Work in an industrial environment that requires walking up to 5km a day and ability to lift up to 10kg.
Basic Qualifications
* Bachelor's Degree * 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field * 2+ years data collection experience with root cause analysis * 2+ years of people management experience * Previous experience assisting with investigations * 1+ experience with MS Office Professional Suite, including intermediate knowledge of Excel.
Preferred Qualifications
* Experience with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. * Experience with security equipment such as intrusion detection devices, access control systems, and video review system * Experience with varies business types such as, logistics, warehouse, distribution center, multi-site loss management * Interviewing and Interrogation experience * Workplace Violence and/or Business Continuity experience Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Loss Prevention Coordinator is a key high-level position in the Amazon Fulfillment Centers (FCs).
This position will be based at our Brisbane Fulfilment Centre (FC) in Lytton.
Loss Prevention Coordinators operate on the front lines to efficiently and effectively provide security as a service to protect people, operations, brand, data and assets.
The LP Coordinator reports to the Security and Loss Prevention (SLP) Manager responsible for their facility, aiding them in supporting the FC Operations team and other cross-functional teams throughout the organization.
Key job responsibilities
- Oversee daily workflow, schedules, assignments of security staff
- Assist managing physical security of site through guarding service, monitor optimum functioning of physical security devices & controls
- Inspiring performance excellence on the part of security service team members
- Conducts regular walk-throughs, security inspections for assigned facilities.
- Implement and ensure adherence to stringent audit scheduling, with findings documented communicated
- Ensure 100% Training of all security guards
- Perform initial risk assessments of site operations, propose mitigation measures
- Respond, assist in emergency response, workplace incidents
- Perform trend analysis, data mining using various in-house tools to detect patterns indicating theft, fraud or abuse
- Identify preliminary investigations or policy violations, recognize root cause, construct findings report, assist in developing management action plan for process formulation / compliance / improvement
- Drive corrective, preventive process changes that impact shrink reduction matrix
- Evaluate SLP process performance, internal policies and recommend mitigation / optimization areas
- Effectively assist in managing security services vendor for SLA adherence and conduct training for guarding force on SLP processes.
- Train staff on SLP related topics for increased awareness and site compliance
- Build effective working relationships within team & key stakeholders
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in security services, asset protection, audit, risk management, inventory control.
- Experience with warehouse or distribution center services
- Strong analytical and problem-solving skills Advanced level of computer literacy including proficiency in MS office package
- Advanced proficiency in written and verbal English
- Demonstrated ability to deal with business tools & understand business metrics
Preferred Qualifications
- Experience working within investigative function / security services
- Experience working with local law enforcement
- Experience with security systems such as Bosch, Milestone, Lenel
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Loss Prevention Coordinator is a key high-level position in the Amazon Fulfillment Centers (FCs).
This position will be based at our Melbourne Fulfilment Centre (FC) in Dandenong South
Loss Prevention Coordinators operate on the front lines to efficiently and effectively provide security as a service to protect people, operations, brand, data and assets.
The LP Coordinator reports to the Security and Loss Prevention (SLP) Manager responsible for their facility, aiding them in supporting the FC Operations team and other cross-functional teams throughout the organization.
Key job responsibilities
- Oversee daily workflow, schedules, assignments of security staff
- Assist managing physical security of site through guarding service, monitor optimum functioning of physical security devices & controls
- Inspiring performance excellence on the part of security service team members
- Conducts regular walk-throughs, security inspections for assigned facilities.
- Implement and ensure adherence to stringent audit scheduling, with findings documented communicated
- Ensure 100% Training of all security guards
- Perform initial risk assessments of site operations, propose mitigation measures
- Respond, assist in emergency response, workplace incidents
- Perform trend analysis, data mining using various in-house tools to detect patterns indicating theft, fraud or abuse
- Identify preliminary investigations or policy violations, recognize root cause, construct findings report, assist in developing management action plan for process formulation / compliance / improvement
- Drive corrective, preventive process changes that impact shrink reduction matrix
- Evaluate SLP process performance, internal policies and recommend mitigation / optimization areas
- Effectively assist in managing security services vendor for SLA adherence and conduct training for guarding force on SLP processes.
- Train staff on SLP related topics for increased awareness and site compliance
- Build effective working relationships within team & key stakeholders
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in security services, asset protection, audit, risk management, inventory control.
- Experience with warehouse or distribution center services
- Strong analytical and problem-solving skills Advanced level of computer literacy including proficiency in MS office package
- Advanced proficiency in written and verbal English
- Demonstrated ability to deal with business tools & understand business metrics
Preferred Qualifications
- Experience working within investigative function / security services
- Experience working with local law enforcement
- Experience with security systems such as Bosch, Milestone, Lenel
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Loss Prevention Expert (LPE) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very different space, this role within Amazon will provide that challenge! The LPE leads the effort to efficiently, and effectively, provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, you have the ability to effect change in your area of responsibility and the network. It gives you the ability to challenge the status quo and say, "how can we do it better." The LPE delivers for their internal and external customers exceeding their expectations with new and innovated ideas. This leader fosters an environment of inclusion and diversity. The LPE reports to the Cluster Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.
Key job responsibilities
* Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path. * You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes and initiatives. * Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate. * Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses. * Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner. * Utilize continuous improvement to drive process enhancement and increase efficiency. * Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes. * Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with your internal and external partners. * Inspire performance excellence on the part of all security services team members and third party vendors. * Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed * Incident response planning, implementation, execution, and management. * Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy. * This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays Work weekends and/or overnight shifts as necessary. * Work in an industrial environment that requires walking up to 5km a day and ability to lift up to 10kgs.
Basic Qualifications
* Bachelor's Degree * 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field * 2+ years data collection experience with root cause analysis * 2+ years of people management experience * Previous experience assisting with investigations * 1+ experience with MS Office Professional Suite, including intermediate knowledge of Excel
Preferred Qualifications
Experience with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. * Experience with security equipment such as intrusion detection devices, access control systems, and video review system * Experience with varies business types such as, logistics, warehouse, distribution center, multi-site loss management * Interviewing and Interrogation experience * Workplace Violence and/or Business Continuity experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Loss Prevention Manager (LPM) is a key leadership position within the Amazon Loss Prevention (LP) Team. If you are curious and want to challenge your conventional view of an LP role in a very different space, this role within Amazon will provide that challenge! The LPM leads the effort to efficiently, and effectively, provide security services and asset protection (lives, buildings, equipment, inventory, data, & intellectual property) in a designated area of responsibility. This role allows you to work through root cause analysis, you have the ability to effect change in your area of responsibility and the network. It gives you the ability to challenge the status quo and say, "how can we do it better." The LPM delivers for their internal and external customers exceeding their expectations with new and innovated ideas. This leader fosters an environment of inclusion and diversity. The LPM reports to the Cluster Loss Prevention Manager responsible for their area, and aids them in supporting operational teams in addition to other cross-functional teams throughout the organization.
Key job responsibilities
* Engage, coach, train, and influence business partners to be an extension of Loss Prevention by equipping them with knowledge to identify leading indicators of Loss Prevention risk and educate them on the appropriate escalation path. * You are the subject matter expert for all internal and external partners. Identify, promote and implement security best practices. Effectively partner with internal customers in evaluating current and future security services, processes and initiatives. * Assist with investigations of internal and external theft and fraud, and conduct interviews when appropriate. * Use tools, data analysis, and collaborate with internal partners to identify inventory defects and create strategic plans in an effort to mitigate losses. * Enhance, track, and report on metrics, which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner. * Utilize continuous improvement to drive process enhancement and increase efficiency. * Develop driven business cases using data collection, through database polling or data entry, from multiple DC; and conduct analysis generating strategic and tactical interpretations which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes. * Ensure that team members understand Amazon, Global Security Operations, and Loss Prevention vision and values, in order to align performance this is done with your internal and external partners. * Inspire performance excellence on the part of all security services team members and third party vendors. * Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed * Incident response planning, implementation, execution, and management. * Effectively address loss mitigation, physical security considerations, potential and actual work place violence incidents per policy. * This role covers a 24/7 operation and you must be able to work all shifts, including nights, weekends and holidays Work weekends and/or overnight shifts as necessary. * Work in an industrial environment that requires walking up to 5km a day and ability to lift up to 10kgs.
Basic Qualifications
* Bachelor's Degree * 2+ years of experience in law enforcement, loss prevention, risk management, supply chain management, or other related field * 2+ years data collection experience with root cause analysis * 2+ years of people management experience * Previous experience assisting with investigations * 1+ experience with MS Office Professional Suite, including intermediate knowledge of Excel
Preferred Qualifications
Experience with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. * Experience with security equipment such as intrusion detection devices, access control systems, and video review system * Experience with varies business types such as, logistics, warehouse, distribution center, multi-site loss management * Interviewing and Interrogation experience * Workplace Violence and/or Business Continuity experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Customer Fullfilment Solutions (CFS) team as a Program Manager for International (EMEA, BR,MX, APAC). In this key role, you will be responsible for ensuring that your area of responsibility efficiently and effectively provides security services and asset protection (i.e., lives, buildings, equipment, data, and professional property) through the design of physical infrastructure and processes across the International Customer Fulfilment environment.
Key job responsibilities
- End-to-end own, build, maintain, and improve complex risk-based security programs and projects specific to Customer Fulfilment within EMEA to prevent theft and losses.
- Develop risk-based as well as cost-effective security solutions and engage internal and external stakeholders to implement the security solutions.
- Create security standards, programs, assessments, and procedures and collaborate with key regional stakeholders for their consistent implementation.
- Ensure compliance to security standards and requirements, partner with stakeholders to implement effective audit programs to detect, prevent, and mitigate Customer Fulfilment losses, and follow up on definition and implementation of corrective action plans.
- Contribute to reducing business losses from security incidents by identifying and understanding vulnerabilities, MOs, and implementing appropriate protection measures.
A day in the life
As a Program Manager on the CF Solutions team, you will support the Security and Loss Prevention team with end-to-end owning, developing, maintaining, and continuously improving complex risk-based security projects and programs specific to Customer Fulfilment within International. To achieve this goal, you will develop and implement comprehensive security projects and programs aligned with organizational goals. You identify, assess, as well as prioritize risks and develop strategies to mitigate them. You will also ensure that all security projects and programs comply with relevant laws, regulations, and local standards and you provide ongoing training on security best practices for the personnel involved in your projects and programs.
About the team
Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the CF Solutions team does this by developing and implementing risk mitigation programs to prevent Security and Loss Prevention-related risks and vulnerabilities within the Customer Fulfilment environment as early as possible. Continually assessing the programs and adjusting to support the ever-changing operational requirements, we deep dive root causes and embed standards and processes to improve productivity and prevent re-occurrence of incidents. We also provide frameworks for standards to enable business units conduct their daily operational tasks whilst mitigating risks accordingly. To reach this goal, we collect and consolidate information to evaluate existing as well as evolving modus operandi. Collaborating with additional Security and Loss Prevention support function teams, we assess the risk and develop programs to minimize potential impact. We also provide strategic, tactical, and operational programs for customers' as well as stakeholders' business needs and priorities by working closely with International senior management, support functions, and other security functions in a global framework.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.