31 Delivery Manager jobs in Australia

**Job Description Summary**
The Delivery Manager is responsible for managing the technical delivery partnering across various levels of the organisation and project team to ensure all the project requirements are delivered as per contract (time, cost, quality, risk management and governance). This would require a close working partnership with Project Managers and the Client Project Management Office Team.
The Delivery Manager would coordinate with the technical subject matter expert (SME) and will have a high level view/understanding of all the products so as to ensure that risk are mitigated.
The Delivery Manager provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role requires high levels of operational judgment.
**Job Description**
**Roles and Responsibilities**
The Delivery Manager is a pivotal part of the services organization, who owns the project's Delivery Model and is the Technical Leader on the Project. The Delivery Manager cultivates relationships with a portfolio of customers in both pre-sales and project delivery phases and provides objective advice and assistance on the strategy, structure, management and operations of a customer organization, in support of identified business purposes and objectives.
The Delivery Manager provides technical management in pre-sales and delivery phases to clients, cross-functional GEV teams and key suppliers to identify and define client business outcomes and continues to manage those relationships to ensure outcomes are met within project constraints. You will play a key management role in defining, implementing and maintaining the internal Project Engineering team's best practices and delivery standards across existing and new opportunities.
Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role requires high levels of operational judgment.
**Key Responsibilities:**
+ Work with the Project Manager (PM) through close coordination for scope management, schedule, risk management, and quality management.
+ Accountable for successful delivery of technical scope items to meet the schedule, cost and quality commitments.
+ Project Execution control: Build effective Work Breakdown Structures (WBS) .
+ Manage project team and activities to drive project deliverables
+ Communicate effectively with Project Manager, Customer, Project team (APAC and global), DevOps on project and technical items such as project status, risks and mitigation, scope, and issues
+ Trigger and validate engineering Gate Reviews (Requirements, Design, Factory Testing Readiness, Site Acceptance Readiness) within GEV and the customer
+ Utilize software delivery performance measurement tools and indicators (e.g. Jira burndown charts
+ Collaborate with Technical Leader and SME to deploy GEV transmission and distribution solution to client environments:
+ Prepare input data such as network model files, load & generation forecasts, future planning scenarios, resources availability, and generation cost data.
+ Prepare, modify, and configure client and testing input data for solutions by creating scripts/Simulator for FAT or split data feed from customer for SIT/UAT.
+ Convert and validate client CIM network models using developed tools and scripts, validating powerflow results.
+ Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget.
+ Respond to all client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product or project team.
+ Lead the simulation of project scenarios utilizing combinations of solutions, configuration, and input data.
+ Perform use case and client specific testing runs and lead factory and site acceptance testing.
+ Debug software, documenting issues for the testing teams.
+ Analyze and assess data and results of project activities and tasks.
+ Hands-On experience, with certification a plus, in deploying solution to the GEV or Client staging.
+ Report on project outcomes and present findings to project partners and stakeholders.
+ Utilize GEV Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)
+ Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers
+ Good understanding of DevOps concepts, such as automated builds, automated deployments and automated tests, to lead customers and apply those concepts to your daily deliverables
+ Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.
+ Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.
+ Ensure a smooth transfer to maintenance at project end
+ Engage in Customer management activities with Project Manager
+ Work with Project Manager to report or resolve any process non-conformances in a timely manner
**Additional Responsibilities:**
+ Technical Leadership of the delivery and implementation of large complex solutions
+ Analyze, define and prioritize Business and Functional/nonfunctional requirements( and processes and propose technical solutions to meet the business issues and close inefficiency gaps
+ Responsibility for the Business requirements through the entire lifecycle of the project from definition, implementation, test and delivery
+ Create and maintain relationships with key stakeholders and 3rd Parties
+ Participating & lead technical requirements workshops
+ Write and present technical proposals and presentations
+ Ability to take ownership of issues and are proactive in ensuring they are resolved
**Required Qualifications**
+ Bachelor's or Master degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college
+ At least 10 years technical experience in WAMS (Wide Area Monitoring System), DERMS ( Distributed Energy Resource Management System ), SCADA and/ or EMS (Energy Management Systems) is essential for this role.
+ Key to success in this role would also include experience in with Kubernates, microservices, data stores like elastic search, PostgreSQL, Kibana, Grafana, kafka
+ Added knowledge in Automatic process deployment, continuous improvement (CI) and continuous deployment (CD),and Ansible would be an added advantage.
+ Ability to analyse emerging energy industry trends and implications on utility clients in the area of DER management, Transmission, Wide area monitoring (WAMS), distribution planning, IT, SCADA and asset management would be an added advantage
+ Ability to demonstrate familiarity with project testing such as Factory acceptance test (FAT), Site acceptance test (SAT) and user acceptance test (UAT) is also key
+ Problem Solving: You can quickly understand and analyze various approaches and processes and are able to configure solutions to client needs given existing product functionality. You have the ability to drill down to the details, obtaining the right level of specificity for your team. You can creatively solve complex problems. You will bring strong evaluation and management skills.
+ Teamwork/OneTeam: You are a natural collaborator and demonstrate a "we before me" attitude.
+ Communication: Strong communication skills as you are able to demonstrate your ability to effectively articulate complex technical topics with internal and external stakeholders
**Desired Characteristics**
+ Growth Mindset.:You are deeply curious and love to ask questions. You're a lifelong learner.
+ Client Focus.
+ This is a client facing role as it requires you to engage and understand their needs and drive for success. You can create powerful user stories detailing the needs of your clients.
+ Innovation.
+ A genuine interest in new tools and technology. You learn new software quickly without extensive documentation or hand holding.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Job Description Summary**
The Delivery Manager is a pivotal part of the services organization, who owns the project's Delivery Model and is the Technical Leader on the Project. The Delivery Manager cultivates relationships with a portfolio of customers in both pre-sales and project delivery phases and provides objective advice and assistance on the strategy, structure, management and operations of a customer organization, in support of identified business purposes and objectives.
The Delivery Manager provides technical leadership in pre-sales and delivery phases to clients, cross-functional GE teams and key suppliers to identify and define client business outcomes and continues to manage those relationships to ensure outcomes are met within project constraints. You will play a key leadership role in defining, implementing and maintaining the internal Project Engineering team's best practices and delivery standards across existing and new opportunities.
Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.
**Job Description**
**Roles and Responsibilities**
+ Share responsibility with the Project Manager (PM) through close coordination for scope management, schedule, risk management, and quality management.
+ Accountable for the end-to-end software delivery to meet the schedule, cost and quality commitments.
+ Project Execution control: Build effective Work Breakdown Structures (WBS) as well as accurately track, update, and report task activity progress. Manage project team and activities to drive project deliverables
+ Communicate effectively with Project Manager, Customer, Project team (APAC and global), DevOps on project and technical items such as project status, risks and mitigation, scope, and issues
+ Trigger and validate engineering Gate Reviews (Requirements, Design, Factory Testing Readiness, Site Acceptance Readiness) within GE and the customer
+ Utilize software delivery performance measurement tools and indicators (e.g.Smartsheets)
+ Deploy GE GridOS DERMS solutions to client environments to support project use cases and DER planning scenarios.
+ Prepare input data such as network model files, load & generation forecasts, future planning scenarios, and generation cost data.
+ Prepare, modify, and configure client and testing input data for solutions by creating scripts and automating data processing systems.
+ Convert and validate client CIM distribution network models using developed tools and scripts, validating powerflow results.
+ Lead the custom adapter, connector, API, or microservice design and development to fully integrate the GE GridOS DERMS solution into the client environment.
+ Fluent in full stack development, backend services, middleware, and presentation layer including UI/UX needs in order to deliver custom integrated solutions to our clients.
+ Collaborate with our Service Engineering development lead during the development cycle to ensure all custom deliverables meet defined needs and standards and are on time and budget.
+ Respond to all client inquiries, bugs, and product ideas for in-flight projects and file tickets for the Product team.
+ Lead the simulation of project scenarios utilising combinations of solutions, configuration, and input data.
+ Perform use case and client specific testing runs and lead factory and site acceptance testing.
+ Debug software bugs, documenting issues for the testing teams.
+ Automate solution processes and complete workflows using existing API documentation.
+ Analyse and assess data and results of project activities and tasks.
+ Hands-On experience, with certification a plus, in deploying solution to the AWS cloud (GE's and / or the clients).
+ Report on project outcomes and present findings to project partners and stakeholders.
+ Utilize GE Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)
+ Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers
+ Good understanding of DevOps concepts, such as automated builds, automated deployments and automated tests, to lead customers and apply those concepts to your daily deliverables
+ Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans. Work with Project Manager to communicate with customer.
+ Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.
+ Ensure a smooth transfer to maintenance at project end
+ Engage in Customer management activities with Project Manager
+ Work with Project Manager to report or resolve any process non-conformances in a timely manner
Additional Responsibilities:
+ Technical Leadership of the delivery and implementation of large complex solutions
+ Analyze, define and prioritize Business and Functional requirements and processes and propose technical solutions to meet the business issues and close inefficiency gaps
+ Responsibility for the Business requirements through the entire lifecycle of the project from definition, implementation, test and delivery
+ Create and maintain relationships with key decision makers, stakeholders and 3rd Parties
+ Participate & lead technical requirements workshops
+ Write and present technical proposals and presentations
+ Ability to take ownership of issues and get them resolved using self-driven initiative
**Required Qualifications**
+ Bachelor's or Master degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college
Experience.
+ You have strong electricity industry knowledge, with 2+ years relevant work experience.
+ You will bring strong analysis skills including requirements elicitation and management skills.
+ You understand how to trace a requirement to a design specification and the test plans / cases.
+ You are comfortable automating processes and utilizing or building scripting solutions to support product solutions.
+ You bring software development experience and a strong understanding of the SDLC and integrating custom solutions into a product, in our case the GE GridOS DERMS product.
+ Hands on Python enterprise application development
Knowledge.
+ You are highly familiar with emerging energy industry trends and implications on utility clients in the area of DER management, distribution planning, IT, SCADA and asset management with a strong background in analysis
**Desired Characteristics**
Teamwork.
+ You are a natural collaborator and demonstrate a "we before me" attitude.
Problem Solving.
+ You can quickly understand and analyze various approaches and processes and are able to configure solutions to client needs given existing product functionality. You have the ability to drill down to the details, obtaining the right level of specificity for your team. You can creatively solve complex problems.
Communication.
+ Strong written and verbal communication style. Can effectively share complex technical topics with various levels of audience.
Growth Mindset.
+ You are deeply curious and love to ask questions. You're a lifelong learner.
Client Focus.
+ You enjoy being in front of clients, listening to their needs. You are deeply focused on ensuring their success. You can create powerful user stories detailing the needs of your clients.
Innovation.
+ A genuine interest in new tools and technology. You learn new software quickly without extensive documentation or hand holding.
Nice to have:
+ Master's degree.
+ AWS Certification.
+ DevOps hands on experience.
+ Cybersecurity hands on experience.
+ Familiarity with cloud-based solutions and deployment activities (Azure and / or GCP)
+ Utility integration experience (E.g. SCADA, ADMS, OT, OMS etc.)
+ Experience with power system analysis software (egOpenDSS, CYME, Powerfactory, Synergi etc.)
As GE Vernova is a global organization, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Job Description Summary**
The Principle Delivery Manager is a pivotal part of the services organization who:
- Works across multiple projects for this aspect of the GEV portfolio;
- Will supervise and be techncially accountable for projects via the Delivery Managers who will technically deliver each project
- Where needed, provide expert advice to the ITO team on all delivery matters across the portfolio and ensure consistency from ITO to OTR
- They will cultivate relationships with customers and with internal stakeholders
- Will play a key leadership role in defining, implementing and maintaining the internal Project team's best practices and delivery standards across existing and new opportunities.
Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.
**Job Description**
**Roles and Responsibilities**
+ Key Responsibilities:
+ Work with the Principle Project Manager or Project Manager through close coordination for Transmission and Power System software development and implementations projects, scope management, schedule, risk management, and quality management.
+ Accountable for successful delivery of technical scope items to meet the schedule, cost and quality commitments.
+ Project Execution control: Build effective Work Breakdown Structures (WBS) .
+ Manage project teams to drive project deliverables
+ Communicate effectively with Principle Project Manager, Architects, Customer, Project teams (APAC and global) and commercial team
+ Utilize GEV Product knowledge and expertise to drive excellence in execution through continuous improvement, change management (costs base reduction, lead time reduction, productivity improvement, quality improvement, etc)
+ Agile mindset and ability to work with one or more Scrum Teams (Region and Global team) to execute and deliver solutions for our customers
+ Good understanding of DevOps concepts, such as automated builds, automated deployments and automated tests, to lead customers and apply those concepts to your daily deliverables
+ Validate project scope review in coordination with the Solution Design team identifying, documenting, and estimating any change requests (CR) or project risks with mitigation plans.
+ Assist in the tendering process for project proposals or CRs working with the Customer Engagement team/resource managers to validate scope and estimates as well as reviewing each proposal with the customer.
+ Ability to take ownership of issues and get them resolved using self-driven initiative
**Required Qualifications**
+ Bachelor's or Master degree in Information Technology, Computer Science, Physics, Electrical Engineering, or related Engineering Discipline from an accredited university or college
+ Proven experience in a senior technical consultancy role within the industry
+ Minimum of 15 years related work experience leading engineering teams, implementing a suite of products and engaging directly with customers
+ Minimum 10 years' experience with Digital software SCADA, Energy Management System (EMS) and Distribution Management System (DMS
**Desired Characteristics**
+ Strong oral and written communication skills. Strong interpersonal and leadership skills. Demonstrated ability to analyze and resolve problems. Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs. Established project management skills.
+ Committed to maintaining the highest standards of service quality in all aspects of project delivery
+ Demonstrated ability to manage multiple projects simultaneously
+ Strong organizational, analytical, and problem solving abilities
+ Familiar with contract terms
+ Experience working with global teams / partners
+ Strong Software development skills in software analysis, design, methodology, and architecture
+ Familiar with Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, C#, and C++ programming
+ Experience in using Virtualization (VMware vSphere, vCenter, vMotion, etc)
+ Experience in software analysis, design, quality assurance, architecture, and Agile development methodology
+ Basic knowledge in Automatic process deployment, continues improvement (CI) and continues deployment (CD)
+ Demonstrated ability to learn new software development practices, languages, and tools
+ Familiar with project testing such as Factory acceptance test (FAT), Site acceptance test (SAT) and user acceptance test (UAT)
+ Familiar with web and other technologies such as HTML 5, Javascript, CSS and JQuery, Perl script, Phyton, strawberry Perl, RDBMS system such as oracle, MS-SQL, PostgreSQL, Microsoft Power BI reporting, crystal reports, etc
+ Strong communication skills
As GE Vernova is a global organization, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected.
**Additional Information**
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**About the Role:**
_This role will be key in enabling the Vienna site to be leading in creating efficiencies by targeted implementation of technology and innovation. As Digital Delivery Manager, you will lead your team to ensure we leverage the global DD&T collaboration network, platforms, and products to advance the site in its digital maturity. The role will manage all activities of internal/external project resources for Digital Deployment and Digital Delivery, including project budget commitments and forecast._
**How you will contribute:**
**_System Deployment_**
+ Understand the Sites Digital, Data and Technology strategy and derive capability requirements to enable delivery of this strategy.
+ Build a cohesive Digital, Data and Technology delivery team through recruiting, mentoring, communicating job expectations, and monitoring performance.
+ Plan budget and initiate site wide and globally aligned technology implementation and expansion projects according to site digital roadmap.
+ Collaborate with external partners to staff all delivery activities cost efficient but setup for success.
+ Establish operational governance mechanisms ensuring delivery on time and on budget.
+ Sign accountable for documentation, such as process functional and design specifications, according to all quality systems and regulatory requirements.
+ Assuring all DD&T activities are performed within the parameters of applicable laws, codes, and regulations.
+ Support onsite corporate, internal and regulatory audits.
+ Manage selected DD&T projects.
**_Digital Delivery_**
+ Lead a team of Data Engineers and Citizen developers to deliver scalable use cases around business process automation or decision support.
+ Bridge gaps in Enterprise IT solutions and enable additional efficiency for site operation.
+ Ensure compliance with GxP regulations whilst enabling efficient delivery.
+ Sustainment of deployed solutions in all areas through structured handovers to business owners, future technical owners and support teams in local and global organizations.
**What you bring to Takeda:**
+ Degree in Computer Science, Data Science, Data Engineering, Engineering, or a related field
+ Multiple years technology implementation experience leading cross functional teams in the area of technology deployment >10 FTE and >2M
+ Expert in process digitization / optimization.
+ Strong understanding of cross functional technology project management.
+ Experience in CI/CD development concepts and automated testing.
+ Excellent written and verbal communication skills along with strong desire to work in cross-functional teams.
+ Ability to translate complex technical concepts into structured project plans that holistically consider resource, budget and timeline needs.
+ Strong problem-solving and analytical skills.
+ Experience in collaboration with management of outsourced vendors and support organizations.
**_Preferred:_**
+ Team Leadership of >20 direct or indirect employees.
+ Experience with AWS Cloud architecture
+ Experience with Labware
+ Experience with SAP
+ Experience with Siemens PCS7
+ Experience with Werum PasX
+ Experience with Databricks
+ Strong experience with PowerBI
+ Ability to write Phyton and SQL
+ Angular JS
+ Data Engineering Capabilities
+ Experience working in global teams across cultural and time barriers
+ Six Sigma Green Belt
**_Key Skills, Abilities, and Competencies_**
+ Team Leadership
+ Technology understanding
+ Talent motivation and development
+ Flexibility
+ Enterprise thinking whilst local delivery adherence
+ Regular decisions needed impacting teams across a manufacturing site with 2500 employees.
+ Budget decisions with impact >100k
+ Budget planning up to 15M/year
**_Internal and External Contacts_**
+ Deliver solutions under sponsorship of Site Leadership team members and their direct reports
+ Collaborate and align employees at all levels of the organization
+ Global Technology leaders
+ External vendors for technology
+ External vendors for project delivery
**What we offer you:**
A competitive remuneration package with a minimum salary of 5.598,85 gross per month (full-time, collective wage agreement for the chemical industry) - the actual salary is higher and depends on your professional experience and qualifications.
+ Family-friendly company environment; support with parental leave, dad month, Bilingual company kindergarten
+ depending on the position / department
+ Commuting allowance or parking space (tax applicable)
+ Comprehensive training programs
+ In-house job rotation program
+ In-house Canteen with discounts or meal vouchers
+ Works council (events, festivals, shopping vouchers, etc.)
+ Employee Referral Program
+ Employee Recognition Program
+ Takeda Resource Groups
+ Medical checkups
+ Free vaccination program
+ Fitness Center in I67
+ Employee discounts
+ Employee Stock Purchase Plan
+ Group accident insurance
**More About Us:**
Takeda is a patient-focused, values-based, R&D-driven global biopharmaceutical company committed to bringing Better Health and a Brighter Future to people worldwide. Our passion and pursuit of potentially life-changing treatments for patients are deeply rooted in over 230 years of distinguished history in Japan.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
**Make History, Change Futures.**
For over 240 years, Takeda's propensity to evolve has driven the next generation of innovation. Today, the organization spans the globe-colleagues across business units and functions face challenges head-on to deliver on our vision. The omnipresent patient focus instills pride in personal contributions.
**How we will support you:**
Takeda is proud of its commitment to create a diverse workforce and to provide equal employment opportunities to all employees and applicants for employment without regard to ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, or any other characteristic protected by law. If you are living with disabilities, chronic illness, or neurodiversity, please feel free to let us know so that we can provide you with appropriate support during the application process.
**Takeda Austria on YouTube**
Takeda YouTube Playlist ( .
Pharma 4.0 at Takeda ( .
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Diversity at Takeda ( .
**Locations**
AUT - Wien - Industriestrasse 67
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time

Urgent requirement of  EL2 Technical Service Delivery Manager - Contract  - Canberra RequirementsMinimum 3 + years knowledge and experience implementing the Australian Signals Directorate (ASD) Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment, and/or Significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.Minimum 3 + years' experience and knowledge in delivering Cyber Security and assurance projects, including managing project scope, schedule, budget constraints and providing support to clear issues blocking delivery Weighted Criteria : Experience working with and influencing internal and external stakeholders and partners to minimise the organisation change impact in order to successfully implement Cyber Security mitigations.Proven track record in leading technical teams and managing cross-disciplinary technical programs, from project definition to product delivery/demonstration. Department : Services Australia Estimated start date : Wednesday, 01 May 2024 Initial contract duration :  30 June 2025 Extension term :  12 Months Number of extensions : 02 Location of work : ACT, NSW, QLD, SA, VIC Security clearance : Must have Negative Vetting Level 1 Working arrangements : Canberra -the work is to be performed at the department premises. Adelaide-Brisbane-Melbourne-the work is to be performed at the department premises. Some remote working arrangements may be considered Email: 

**Introduction**
Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best-running and growing their business.
Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators-always willing to help and be helped-as you apply passion to work that will positively impact the world around us.
**Your role and responsibilities**
As a successful Project Manager in Technology Expert Labs, you will lead a team of technical experts to ensure the formulation, development, and implementation of projects that meet and exceed the client's business objectives. In this role, you will work closely with client stakeholders and the IBM team to meet the overall integrated solution plan, budget, schedule, and staffing requirements while exceeding your client's expectations. Project Managers at IBM succeed by demonstrating a natural bias towards self-motivation and initiative in addition to navigating data and people to find answers and presenting solutions.
If you are passionate about success, with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the life' of this opportunity may include, but not be limited to.
* Project Management: Creating and executing project management plans including, financial, scope, and change, deliverables and communication controls.
* Cross-Team Communication: Strong communication skills (written and verbal) with the client, partner, and account team on project status.
* Reporting and Metrics Management: Report and strategize solutions for managing project metrics including project health, financials-costs, revenue, and gross profit, team productivity, and client satisfaction.
* Building Credibility and Influences: Navigating across venues to resolve issues, developing and documenting risk mitigation strategies, providing project direction that quickly builds credibility and influences as a trusted advisor.
* Developing a high-performing team: Cultivating teamwork and problem-solving while working under delivery expectations and deadlines.
* Empathy and Service Skills: Demonstrating empathy and service orientation skills for client success.
**Required technical and professional expertise**
* Agile Project Delivery Expertise: A provable track record of project delivery disciplines and frameworks using agile best practices to successfully delivery in a way that's both nimble and fast.
* Success in Communication and Relationship Building: Demonstrable success in communication and personal relationship development at all levels - from engineers to CIOs - with experience of navigating challenging debate to reach healthy resolutions.
* Technology Experience: Experience with building creditability for different types of software methodology and practices across a wide range of software enterprise solutions.
* Security Clearance: This role requires the successful candidate to hold or be eligible to obtain Australian Government Security Clearance. Only Australian citizens are eligible for security clearance
**Preferred technical and professional experience**
* Certifications for project/program management: Project or program certifications including but not limited to PMP, CMMI, Scrum Master or Aigle Project Management.
* Technology Expertise: Experience working with a broad spectrum of technology solutions including Data and AI, Automation, Sustainability, Security, Cloud, Power, Storage and zSoftware or equivalent technologies.
* Consulting Experience in Cloud Solutions: Experience working in consulting or project management for solutions including SaaS / IaaS / PaaS and/or Cloud.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
In this role, you will be a part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security. You will manage approximately 10-20 Associate Consultants.
It is expected to work from an AWS (or customer sites) at least 5+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.
Key job responsibilities
-Building and managing a high-performing team of Delivery Consultants
-Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
-Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
-Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
-Driving business development initiatives and exceed customer satisfaction targets
-Work with teams across AWS to develop mechanisms to accelerate hiring, onboarding, development, and insights into our early-in-career program delivery.
-Drive technical and soft skill training to focus and accelerate consultant development
-Partner with Business Unit stakeholder to identify engagement staffing opportunities for your team and drive high team utilization.
About the team
Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Basic Qualifications
-8+ years of experience in IT and/or Management Consulting, with at least 3 years in a people leadership role.
-Experience managing IT transformation projects
-Experience recruiting, onboarding, training, mentoring, and/or staffing consultants or other customer-facing professionals;
-Ability to travel to AWS and customer locations across the US or globally, as needed
-Australian Citizenship is required for this role
Preferred Qualifications
-Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
-Strong project management and resource management capabilities
-Financial acumen with P&L management experience
-Ability to navigate complex stakeholder relationships and drive change
-Sales and negotiation skills for opportunity capture and proposal development
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

About the Role

• Location: Parramatta, NSW
• Hours: Permanent Full-time (Monday to Friday)
• Salary: SCHADS 4.1 $43.08 an hour + salary packaging benefits + Superannuation

The Case Manager supports young people experiencing or at risk of homelessness through the delivery of our accommodation program. This role provides holistic, end-to-end case management—from intake to exit—offering advocacy, advice, and support. The focus is on helping clients access safe, stable, and affordable housing while addressing the underlying barriers that contribute to their housing instability.

Duties and Responsibilities include but are not limited to

• Provide responsive, person-centred case management to support young people experiencing or at risk of homelessness.
• Develop, implement, and monitor case plans in collaboration with clients, focusing on realistic and needs-based goals.
• Coordinate referrals and advocate for clients to access appropriate services and supports.
• Support clients to build life skills, independence, and self-determination.
• Maintain accurate records and complete regular reporting in line with organisational and legislative requirements.
• Collaborate with internal teams and external agencies to ensure timely and effective support.
• Assist with delegating tasks, managing service transactions, and attending relevant training and development activities.
• Take a lead role in team meetings and contribute to continuous service improvement.

Essential Requirements:

• Diploma qualifications in community services, mental health, youth work or equivalent.

• Previous experience in case management or relevant work experience with young people.

• Current driver's licence
• NSW Working with Children Check (Service NSW)
• First Aid Certificate (or be willing to obtain)

What you need to succeed:

• Experience working with complex clients , including children and young people impacted by trauma, abuse, or neglect, with insight into the effects on behaviour and development.

• Familiarity with using outcomes measurement tools to track client progress and inform service delivery.
• Skilled in conducting assessments, making referrals, and connecting clients to appropriate support services.
• Solid understanding of child protection, as well as client vulnerabilities including substance use, mental health issues, and legal challenges.
• Knowledge of the complexities and impacts of domestic and family violence , including legal and social implications.
• Excellent time management and organisational skills , with the ability to prioritise and manage a varied caseload.
• Confident using office technology and proficient in Microsoft Office applications (Word, Excel, Outlook).

In return we offer:

• Maximum allowable up to $8,550 salary packaging available (visit for more information).

• Comprehensive induction training

• 500 referral bonus can be generously rewarded for referring a friend who joins Uniting.

• Affordable access to Fitness Passport— discounted gym memberships to support your best life.

• Extensive opportunities for professional growth.

• A supportive and inclusive work environment.

Should you have any questions, please contact Katarina from Uniting’s Talent Acquisition Team at for more information.

p>Applications will be reviewed as soon as they are received.

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.

Who is Uniting?

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

U iting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Description
At Amazon Logistics (AMZL), we are building a world-class last mile operation, where Last Mile Delivery Experience (LMDX) plays a key role. In LMDX we work for our customers. We aim to fulfill their necessities and delight them, building a consistent but customised delivery experience. We are continuously anticipating their needs by building the processes and products needed to make this happen.
The successful candidate will be self-motivated, passionate, highly analytical and detail-oriented, possess superior interpersonal and communication skills, and be comfortable working independently and leading a team to drive growth and change in a fast-paced environment. Bias for action is an absolute must, and candidates demonstrate a superior record of accomplishment of delivering results.
Please note this is a regional role so can be based out of any Delivery Station that is closest to you across either Sydney or Melbourne. Must be willing to travel (~25%).
Key job responsibilities
- Customer-Focus: Develop a thorough understanding of customer needs and pain points related to our deliveries, both existing and potential. Use that knowledge to design new services that enable Amazon to provide an exceptional delivery experience.
- Customer Research and Analytics: Design, execute, and analyze customer research to evaluate delivery experience and operational excellence, then recommending and following-through on solutions.
- Technical competence, because of AMZL's position in the Amazon value chain, you'll need to become well-versed in multiple systems and processes that govern Trans systems, routing, address data, Customer Service, Fulfilment Centers etc.
- Stakeholder management: Build strong relationships with multi-disciplinary stakeholders globally to evaluate business priorities, define shared opportunities and requirements, and establish information sharing mechanisms.
- Team management: Lead and develop a team of Field Quality Assurance Specialist responsible for deep diving and resolving last mile delivery challenges through improved address quality data.
- Deliver Results: Lead difficult process improvement efforts incl. scope alignment with local and international teams, data analysis, and presenting results to senior management. Design short-term solutions with limited guidance.
- Manage Ambiguity: Understand difficult business problems across teams and manage several competing priorities ensuring critical projects remain visible to senior leadership and stakeholders.
Basic Qualifications
- Experience in program or project management,
- Experience in distribution and/or fulfillment processes, ideally in fast-paced industrial, logistics or production environment,
- Proven analysis and problem-solving skills,
- Experience with managing cross-functional projects, dependencies and bottlenecks, providing escalations management, anticipating and making trade-offs.
- Experienced people leader, developing business continuity & team engagement,
- High level of written, verbal and interpersonal skills.
Preferred Qualifications
- Knowledge of Lean principles and DMAIC methodology,
- Experience in MS Access and SQL,
- Experience in requirement gathering and ability to write clear and detailed requirement document,
- Experience as a people leader, developing strong engaging teams,
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.