37 Department Stores jobs in Australia

Graduate Channel Sales Associate - Academy

Melbourne, Victoria NetApp

Posted 9 days ago

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Job Description

**Job Summary**
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
We have developed a comprehensive 90-day training program at our Raleigh Durham NC, USA facilities, designed for entry-level talent. During this program, you will acquire foundational knowledge of the Storage Industry, NetApp, and our products and solutions. Additionally, you will develop transferable soft skills that will help you excel within the organization and in your long-term career. You will train alongside peers from all over the world. After completing the training, you will return to your home country to begin the on-the-job portion of your training.
**Job Requirements**
As a participant in the S3 academy Channel Sales program, you will be responsible for selling NetApp's Portfolio through NetApp Distributors and their aligned Channel Partners, primarily targeting the NetApp Territory Commercial space. Your success in this role will depend on your ability to penetrate new divisions and organizations within your assigned accounts and generate new business revenues. You will receive support and tools from cross-functional teams in NetApp's Marketing and Channel Sales functions to help you achieve and exceed your sales performance goals.
· Schedule and attend sales calls with key influencers within in the partner organization, with NetApp Distribution Channel Representatives, potentially participating to help qualify opportunities.
· Use a consultative approach to discuss business issues with Channel Partners and develop a formal business plan that addresses the joint needs of both the Partner and NetApp.
· Utilize the business plan to develop a pipeline and initiate cross-functional engagement between the Partners and the appropriate NetApp Sales teams to drive opportunities to successful closure.
· Build and strengthen business relationships with existing Partners.
· Recommend and develop joint go to market strategies.
· Provide status updates to your Manager including forecast and pipeline information.
· Facilitate training opportunities and drive enablement for your accounts.
· Identify NetApp customer references that can be utilized for reference selling.
**Education**
· Graduated within the past 18 months or be on track to graduate by February 2026 with a bachelor's or master's degree in business studies, management or a related discipline.
· Unrestricted right to work in Australia. For roles in other global locations, please refer to the recruiter.
· Fluent written and verbal communication skills in English.
· Strong interpersonal, negotiation and organizational skills are essential for successfully working with prospects, customers, and cross functional teams to achieve performance goals.
· Proficiency in tools such as Salesforce, SAP and Microsoft Office.
· An entrepreneurial mindset and strong work ethic.
· An open and positive attitude, with a keen interest in technology and its impact on the future.
· The ability to remain cool and calm under pressure, with strong attention to detail.
**Job Summary**
+ Schedule and attend sales calls with key influencers within in the partner organization, with NetApp Distribution Channel Representatives, potentially participating to help qualify opportunities.
+ Use a consultative approach to discuss business issues with Channel Partners and develop a formal business plan that addresses the joint needs of both the Partner and NetApp.
+ Utilize the business plan to develop a pipeline and initiate cross-functional engagement between the Partners and the appropriate NetApp Sales teams to drive opportunities to successful closure.
+ Build and strengthen business relationships with existing Partners.
+ Recommend and develop joint go to market strategies.
+ Provide status updates to your Manager including forecast and pipeline information.
+ Facilitate training opportunities and drive enablement for your accounts.
+ Identify NetApp customer references that can be utilized for reference selling.
**Job Requirements**
· Unrestricted right to work in XXX (no visa sponsorship available). For roles in other global locations, please refer to the recruiter.
· Fluent written and verbal communication skills in English and XXX.
· Strong interpersonal, negotiation and organizational skills are essential for successfully working with prospects, customers, and cross functional teams to achieve performance goals.
· Proficiency in tools such as Salesforce, SAP and Microsoft Office.
· An entrepreneurial mindset and strong work ethic.
· An open and positive attitude, with a keen interest in technology and its impact on the future.
· The ability to remain cool and calm under pressure, with strong attention to detail.
**Education**
Graduated within the past 18 months or be on track to graduate by February 2026 with a bachelor's or master's degree in business studies, management or a related discipline.
**Job Summary**
NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.
We have developed a comprehensive 90-day training program at our Raleigh Durham NC, USA facilities, designed for entry-level talent. During this program, you will acquire foundational knowledge of the Storage Industry, NetApp, and our products and solutions. Additionally, you will develop transferable soft skills that will help you excel within the organization and in your long-term career. You will train alongside peers from all over the world. After completing the training, you will return to your home country to begin the on-the-job portion of your training.
**Job Requirements**
As a participant in the S3 academy Channel Sales program, you will be responsible for selling NetApp's Portfolio through NetApp Distributors and their aligned Channel Partners, primarily targeting the NetApp Territory Commercial space. Your success in this role will depend on your ability to penetrate new divisions and organizations within your assigned accounts and generate new business revenues. You will receive support and tools from cross-functional teams in NetApp's Marketing and Channel Sales functions to help you achieve and exceed your sales performance goals.
· Schedule and attend sales calls with key influencers within in the partner organization, with NetApp Distribution Channel Representatives, potentially participating to help qualify opportunities.
· Use a consultative approach to discuss business issues with Channel Partners and develop a formal business plan that addresses the joint needs of both the Partner and NetApp.
· Utilize the business plan to develop a pipeline and initiate cross-functional engagement between the Partners and the appropriate NetApp Sales teams to drive opportunities to successful closure.
· Build and strengthen business relationships with existing Partners.
· Recommend and develop joint go to market strategies.
· Provide status updates to your Manager including forecast and pipeline information.
· Facilitate training opportunities and drive enablement for your accounts.
· Identify NetApp customer references that can be utilized for reference selling.
**Education**
· Graduated within the past 18 months or be on track to graduate by February 2026 with a bachelor's or master's degree in business studies, management or a related discipline.
· Unrestricted right to work in XXX (no visa sponsorship available). For roles in other global locations, please refer to the recruiter.
· Fluent written and verbal communication skills in English and XXX.
· Strong interpersonal, negotiation and organizational skills are essential for successfully working with prospects, customers, and cross functional teams to achieve performance goals.
· Proficiency in tools such as Salesforce, SAP and Microsoft Office.
· An entrepreneurial mindset and strong work ethic.
· An open and positive attitude, with a keen interest in technology and its impact on the future.
· The ability to remain cool and calm under pressure, with strong attention to detail.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.
If you want to help us build knowledge and solve big problems, let's talk.
This advertiser has chosen not to accept applicants from your region.

The North Face : Sales Associate, Casual - South Wharf

Melbourne, Victoria VF Corporation

Posted 16 days ago

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Job Description

Share a new adventure with every customer as you introduce useful and practical products to their collection
**WHO WE ARE.**
With some of the most advanced technology in place, The North Face are serious about the territory we play in, and focused on ensuring every hiker, climber, skier, snowboarder, mountain biker, runner, camper and traveller has the best product at hand each and every time.
**ABOUT THE ROLE.**
We are looking for an experienced Sales Associate to join our team. You will provide advice and insight into all of the The North Face products relating to your customer's needs. At The North Face, it really is about knowing, understanding and empathising with our loyal customers to provide them with the best direction of the  _tools of the trade _ necessary for their next adventure.
**ABOUT YOU.**
If you are a sporting enthusiast who truly loves people engagement, that is a great start. As well as this, the following skills and attributes will contribute to your success in the role:
+ You enjoy and regularly participate in any or all of the following: hiking; climbing; skiing; snowboarding; mountain biking; running; camping and travel
+ Well travelled - the more travel the better
**BENEFITS.**
You'll get the following Benefits! .
+ Opportunity to work with an iconic global brand
+ Work within a friendly and inclusive team 
+ Excellent training and career opportunities
+ Employee Assistance Program
+ Awesome employee product discount for additional purchases
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.

The North Face : Sales Associate (Full-Time) - Bondi

Bondi, New South Wales VF Corporation

Posted 16 days ago

Job Viewed

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Job Description

Share a new adventure with every customer as you introduce useful and practical products to their collection
**WHO WE ARE.**
With some of the most advanced technology in place, The North Face are serious about the territory we play in, and focused on ensuring every hiker, climber, skier, snowboarder, mountain biker, runner, camper and traveller has the best product at hand each and every time.
**ABOUT THE ROLE.**
We are looking for an experienced Sales Associate to join our team. You will provide advice and insight into all of the The North Face products relating to your customer's needs. At The North Face, it really is about knowing, understanding and empathising with our loyal customers to provide them with the best direction of the  _tools of the trade _ necessary for their next adventure.
**ABOUT YOU.**
If you are a sporting enthusiast who truly loves people engagement, that is a great start. As well as this, the following skills and attributes will contribute to your success in the role:
+ You enjoy and regularly participate in any or all of the following: hiking; climbing; skiing; snowboarding; mountain biking; running; camping and travel
+ Well travelled - the more travel the better
**BENEFITS.**
You'll get the following Benefits! .
+ Opportunity to work with an iconic global brand
+ Work within a friendly and inclusive team 
+ Excellent training and career opportunities
+ Employee Assistance Program
+ Awesome employee product discount for additional purchases
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.

The North Face : Sales Associate (Full-Time) - Harbourtown

VF Corporation

Posted 16 days ago

Job Viewed

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Job Description

Share a new adventure with every customer as you introduce useful and practical products to their collection
**WHO WE ARE.**
With some of the most advanced technology in place, The North Face are serious about the territory we play in, and focused on ensuring every hiker, climber, skier, snowboarder, mountain biker, runner, camper and traveller has the best product at hand each and every time.
**ABOUT THE ROLE.**
We are looking for an experienced Sales Associate to join our team. You will provide advice and insight into all of the The North Face products relating to your customer's needs. At The North Face, it really is about knowing, understanding and empathising with our loyal customers to provide them with the best direction of the  _tools of the trade _ necessary for their next adventure.
**ABOUT YOU.**
If you are a sporting enthusiast who truly loves people engagement, that is a great start. As well as this, the following skills and attributes will contribute to your success in the role:
+ You enjoy and regularly participate in any or all of the following: hiking; climbing; skiing; snowboarding; mountain biking; running; camping and travel
+ Well travelled - the more travel the better
**BENEFITS.**
You'll get the following Benefits! .
+ Opportunity to work with an iconic global brand
+ Work within a friendly and inclusive team 
+ Excellent training and career opportunities
+ Employee Assistance Program
+ Awesome employee product discount for additional purchases
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.

The North Face : Sales Associate (Full-time) - Emporium

Melbourne, Victoria VF Corporation

Posted 16 days ago

Job Viewed

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Job Description

Share a new adventure with every customer as you introduce useful and practical products to their collection
**WHO WE ARE.**
With some of the most advanced technology in place, The North Face are serious about the territory we play in, and focused on ensuring every hiker, climber, skier, snowboarder, mountain biker, runner, camper and traveller has the best product at hand each and every time.
**ABOUT THE ROLE.**
We are looking for an experienced Sales Associate to join our team. You will provide advice and insight into all of the The North Face products relating to your customer's needs. At The North Face, it really is about knowing, understanding and empathising with our loyal customers to provide them with the best direction of the  _tools of the trade _ necessary for their next adventure.
**ABOUT YOU.**
If you are a sporting enthusiast who truly loves people engagement, that is a great start. As well as this, the following skills and attributes will contribute to your success in the role:
+ You enjoy and regularly participate in any or all of the following: hiking; climbing; skiing; snowboarding; mountain biking; running; camping and travel
+ Well travelled - the more travel the better
**BENEFITS.**
You'll get the following Benefits! .
+ Opportunity to work with an iconic global brand
+ Work within a friendly and inclusive team 
+ Excellent training and career opportunities
+ Employee Assistance Program
+ Awesome employee product discount for additional purchases
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.

The North Face : Sales Associate (Full-time) - Birkenhead Point

VF Corporation

Posted 16 days ago

Job Viewed

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Job Description

Share a new adventure with every customer as you introduce useful and practical products to their collection
**WHO WE ARE.**
With some of the most advanced technology in place, The North Face are serious about the territory we play in, and focused on ensuring every hiker, climber, skier, snowboarder, mountain biker, runner, camper and traveller has the best product at hand each and every time.
**ABOUT THE ROLE.**
We are looking for an experienced Sales Associate to join our team. You will provide advice and insight into all of the The North Face products relating to your customer's needs. At The North Face, it really is about knowing, understanding and empathising with our loyal customers to provide them with the best direction of the  _tools of the trade _ necessary for their next adventure.
**ABOUT YOU.**
If you are a sporting enthusiast who truly loves people engagement, that is a great start. As well as this, the following skills and attributes will contribute to your success in the role:
+ You enjoy and regularly participate in any or all of the following: hiking; climbing; skiing; snowboarding; mountain biking; running; camping and travel
+ Well travelled - the more travel the better
**BENEFITS.**
You'll get the following Benefits! .
+ Opportunity to work with an iconic global brand
+ Work within a friendly and inclusive team 
+ Excellent training and career opportunities
+ Employee Assistance Program
+ Awesome employee product discount for additional purchases
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Premium Job
Remote Better Homes Realty of Oroville

Posted 23 days ago

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Job Description

Full time Permanent

We are seeking a Customer Service Representative to join our dynamic team in the Real Estate industry. The ideal candidate will be responsible for providing exceptional customer service to clients and assisting them with inquiries and concerns related to their real estate transactions.

Responsibilities:
  • Handle incoming calls and emails from clients regarding their real estate needs
  • Provide information and guidance on available properties, pricing, and market trends
  • Assist clients with scheduling property viewings and showings
  • Coordinate with real estate agents and brokers to ensure smooth transactions
  • Resolve customer complaints and issues in a timely and professional manner
Qualifications:
  • Previous customer service experience in the real estate industry preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency in Microsoft Office and CRM software
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are passionate about providing top-notch customer service and have a keen interest in the real estate industry, we encourage you to apply for this exciting opportunity!

Company Details

Better Homes Realty of Oroville is a real estate agency with 35+ years of combined experience helping people buy and sell homes in the Oroville and Chico areas. They focus on personalized service, aiming to make the real estate process less intimidating for clients. The company also offers property management services for single-family homes, apartments, and commercial properties in Oroville, Chico, Gridley, and Biggs.
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

New
Wetherill Park, New South Wales Valmont Industries, Inc.

Posted today

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Job Description

Unit 2, 8-9 Lagana Place Wetherill Park New South Wales 2164
**About Us. We're Here to Move the World Forward.**
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.
**HR Products,** a Valmont Company, has grown into one of Australia's largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
**The Impact You'll Make**
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Wetherill Park NSW on a full-time basis. Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
+ Working within the Customer Service Team to assist in processing of RFQ to Order release stages.
+ Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
+ Working with Internal stakeholders to provide support
+ Answers customer queries regarding pricing, turnaround and technical information.
+ Enters, maintains and reviews customer pricing and customer database.
+ Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
**What You'll Bring**
We are looking for someone who is passionate about all things customer service and delivering an exceptional experience for our internal and external customers, nurturing client relationships, and ensuring efficient order management.
This individual will need to have a hard-working attitude and be passionate about developing their capabilities within this space. You will also have a demonstrated ability using Microsoft Office suites and thrive in a fast paced environments.
Join a _Fortune_ 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? **Apply now.**
_All successful applicants will be required to undergo pre-employment checks including a medical._
_Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
+ That's the value we add.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Gold Coast, Queensland Concentrix

Posted today

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Job Description

Job Title:
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 13th of October 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

North Ryde, New South Wales J&J Family of Companies

Posted 2 days ago

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Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function:**
Customer Management
**Job Sub** **Function:**
Non-Technical Customer Service
**Job Category:**
Professional
**All Job Posting Locations:**
Eight Mile Plains, Queensland, Australia, North Ryde, New South Wales, Australia, Notting Hill,, Victoria, Australia
**Job Description:**
**About MedTech**
Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.
Visit us at to see how your unique talents will help patients on their journey to wellness.
**The Opportunity**
Customer Service Representatives provide exceptional customer service to both internal and external customers, enhancing working relationships and driving continuous improvement of quality and process. They ensure that each Customer's experience is of the highest standard possible, while contributing as part of a productive and successful team. Everything we do must be of the highest quality.
**Responsibilities**
+ Handle customer & stakeholder inquiries and complaints effectively taking ownership and escalating where required.
+ Managing customer and commercial team interactions through telephony services.
+ Contribute to achieving the team's set KPIs by ensuring all customer orders, bookings & invoices are processed accurately in compliance with J&J Quality Systems & relevant SOP's.
+ Contribute to the National Customer Service Network providing support when needed.
+ Collaborate with multiple departments including but not limited to Finance, Warehouse, Supply Chain, Commercial Team, Loan Kits etc.
+ Effectively manage orders, consignment inventory, liaising with product specialists, hospital staff and warehouse to maintain stock availability at hospital locations.
**About You**
+ Technical skills: MS Office, CRM, ERP vs Specific Technology (SFDC, SAP, etc.)
+ Office skills: Standard office telephone, Email, Outlook
+ Professional skills: Ability to make quick decisions; Perform efficiently and effectively; Demonstrate proficiency in written and oral communications
+ Experience in commercial relationship and negotiation, able to handle Customer interaction.
+ Demonstrated ability to translate Customer needs into business requirements.
+ Proven ability to handle multiple competing priorities
**Why Choose Us:**
+ Competitive remuneration package
+ Continuous training and support
+ Award-winning leadership development programs
+ Inclusive, flexible, and accessible working arrangements
+ Equal opportunity employer supporting diversity and inclusion
**Our Benefits:**
+ Up to 18 weeks of parental leave to support new parents
+ 4 days of volunteer leave to give back to the community
+ Option to purchase up to 2 weeks of additional annual leave for extra time off
+ Enjoy a dedicated Wellbeing Day to prioritise self-care
+ Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
+ Access to an Employee Assistance Program for personal and professional support
+ Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
+ Life insurance coverage for added peace of mind
And much more.
**Great Place to Work® Certified - 2024**
Great Place to Work® Certification recognises employers who create outstanding employee experience. The certification process is recognised worldwide as the global benchmark for identifying outstanding workplaces.
Johnson & Johnson - Australia and New Zealand were certified as a Great Place to Work® in ANZ in its first year of participation.
_All applicants must have rights to work in Australia._
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