5 Digital Products jobs in Australia

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialist, Product Management
Overview
The Mastercard Prepaid Management Services (MPMS) Account Management team maintains and grows Prepaid sales and distribution relationships within Australia and New Zealand markets.
We are a dynamic Account Management team that prides itself on building relationships with our customers through service excellence, sales growth strategies and implementation of strategic initiatives
As a Product Management Specialist, you will be responsible for supporting the tactical and strategic Prepaid relationship for the airline sector.
The Role
- Work with the relationship team responsible for sales & revenue growth opportunities
- Lead and contribute to client facing regular meeting cadence
- Liaise with internal stakeholders and client's marketing team for end-to-end marketing campaign management
- Provide escalation support for client complaints and customer issues
- Work closely with our internal technical & engineering teams to resolve technical issues
- Prepare client reporting per agreed contractual cadence
- Research, analyse, and summarise customer data and create relevant reports, including trends an insights
- Undertake competitor intel activities to drive product development opportunities
- Develop knowledge of wider Mastercard products and services
- Provide support to Project Manager during project implementations
- Asks meaningful and appropriate questions to understand and translate requirements into desired functionality
- Demonstrate ability to document basic business problems encountered on a day-to-day basis in a simple format
- Demonstrate basic understanding of own local market, payments industry and keeps self up-to-date on latest occurrences
- Takes initiative to build relationships with own team, contributing ideas in meetings and developing relationships with key internal partners within an assigned area
- Shows constant interest in learning while gaining greater depth of knowledge within one's own subject matter area
- Monitors and reports on metrics, research and surveys
- Owns and manages product documentation ensuring they are clear and easily consumable by cross-functional and management teams
- Exhibits effective oral, written and non-verbal communications and delivers high quality work
- Identifies issues that will keep the product set from developing and delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize customer issues
- Interprets and understands client contractual service obligations
- Maintains joint operational procedure documents with the client
All About You
- 3+ years of Account Management / Sales Support / Sales Administration experience
- Experience in financial services/with a Financial Institution a bonus
- Proficient in Microsoft Excel, including Pivot Tables and VLookup
- Excellent analytical skills with track record of translating data into compelling insights
- Proven project management experience, problem solving and planning skills, with a demonstrated record of success managing multiple projects with internal and external partners
- Proven ability to coordinate multi-functional teams and to lead and drive as a subject matter expert
- Proven leadership skills and ability to work independently
- Proven ability to execute and deliver on target against established objectives
- Hybrid working arrangements
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Overview
The Australasia Prepaid Management Services Team is looking for a Director - Government and New Zealand Market to lead the strategic growth of the Prepaid Business by leveraging Mastercard's strong brand, technology, operations and risk platforms to deliver bottom line results to Mastercard and our partners. This includes optimizing existing volume and growing new volume by identifying initiatives via the development of strategic and operational plans, as well as execution of these to ensure business and financial objectives are achieved.
The individual must work cross functionally with the Mastercard Scheme Account team, Marketing, Finance, Legal, Compliance, Delivery and Operations to power selling success outcomes and ensure customer satisfaction.
The individual will need to have personal ambition and drive and be able to work independently to skillfully manage all components of the business. They will require an in-depth knowledge of business, relationship and stakeholder management and be able to develop trust and credibility with peers, influence internal and external stakeholders as well as being able to integrate effectively in the One Mastercard ethos.
Role
In this client-facing position, you will:
- Develop strategic and operational plans aligning with both the client's business goals and Mastercard's objectives
- Identify prepaid business and other product initiatives with Government agencies including Australia Post, New Zealand Transit and Air NZ to grow future MasterCard (& client) revenues.
- Assist in driving and delivering on the Mastercard Transit strategy with the local Mastercard Government leads in Australia and New Zealand.
- Partner with our existing New Zealand Customers including The Westpac Group, Flight Centre and Helloworld to identify business opportunities, resolve problems, and deliver solutions.
- Execute on these plans to ensure financial objectives are achieved.
- Track the prepaid business performance vs. business and budget including regular reporting on KPI's and campaign performance.
- Interact with all levels of Customer product and senior management and build and maintain strong trust-based client relationships
- Negotiate, execute and manage the customer contract agreement process ensuring global linkage of resources and information sharing.
- Identify opportunities and assist in design and setting of marketing strategies, product ideas and tactics for delivery against the customer objectives. Oversee and lead all phases of the implementation process from concept through rollout.
- Lead cross-functional teams to deliver client and Mastercard projects -including product, operations, marketing, and finance- to deliver seamless service and execution. This includes ensuring that prepaid product offerings are aligned with client needs and market trends.
- Identify potential risks to the account and implementing mitigation strategies to maintain account stability.
All About You
The ideal candidate for this position should have:
- Strong influencing and negotiation skills.
- Strong problem solving, analytical, quantitative communication and organizational skills.
- Ability to develop trust and credibility with peers, internal and external stakeholders.
- Confident, proactive personality with demonstrated persistence in identifying and resolving issues and developing opportunities and solutions.
- Excellent strategic thinking and analysis skills and a proven track record of creating solutions that increase revenue.
- Proven work experience as an Account Lead, Key Account Manager or relevant role.
- Strong People leadership skills driving the Mastercard behaviors through recognition, coaching, and employee engagement.
- Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization.
- Demonstrate proven ability and successfully implement quantifiable business plans.
- Must demonstrate effective leadership with proven client relationship skills.
- The skill set to work in a rapidly changing and developing environment and demonstrate strong resiliency.
Why Join Us?
At Mastercard, you'll be part of a company that connects and powers an inclusive digital economy. This role offers the opportunity to shape growth in Australasia, drive measurable impact, and collaborate with global teams in a high-performing, innovative environment.
Interested?
Apply now via the links provided and take the next step in your career with Mastercard.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS's), surge protective devices, power distribution units (PDU's), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions.
We are looking for a Head of Product Management to support the delivery of the ANZ business strategy by leading a team of product managers in the development of lifecycle from concept to launch, ensuring alignment with business goals and customer needs.
**Key Duties:**
- Develop and execute technical market strategies tailored to promote the BU's products effectively, aligning with overall business objectives.
- Understand the market and competitive landscape to identify opportunities for product innovation and improvement.
- Oversee the accurate product specifications and requirements, ensuring technical feasibility and adherence to industry standards.
- Proactively identify and source new product opportunities aligned with the business strategy, based on market trends, pricing and revenue modelling.
- Oversee the products' roadmaps and prioritize features based on market demand and business objectives.
- Provide technical expertise and support to the product management team, helping them effectively communicate product benefits and technical details to customers.
- Ensure team maintains a high level of technical knowledge of the market for the BU's products, including understanding market trends, customer needs, and competitor offerings.
- Collaborate with cross-functional teams including engineering, design, marketing, and sales to ensure effective execution of product strategies.
- Fosters an environment where employees feel empowered to experiment, innovate and make appropriate decisions.
**Qualifications:**
· At least 10 years of demonstrated experience in product management roles with at least 5+ years in leadership role,
· Demonstrated knowledge in pricing, market positioning, packaging, and understanding of the product's market ability to deliver business results in terms of sales and inventory management.
· Strong commercial background to lead a product business unit
· Electrical Engineering Degree or Electrical Trade Certificate with a strong understanding of the technical engineering aspects.
**What We Offer:**
· On-site parking
· Competitive salary, car allowance, with access to bonus scheme
· Inclusive working environment
· Volunteer days
· Outstanding training and development programs for both professional and personal development
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
**If this sounds like you, please send through your application. We look forward to hearing from you!**