10 Employee Engagement jobs in Australia

At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won't have to look to find growth opportunities- they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Engagement Manager**
**Why We Have This Role**
We're looking for a seasoned Enterprise Engagement Manager to lead the service delivery of large, complex Experience Management Implementation programs that drive meaningful business outcomes for our clients. This role is critical in bridging sales, product, and engineering to ensure strategic enterprise deals come to life and grow post-sale. You'll work closely with executive stakeholders and internal teams across multiple geographies to deliver seamless, innovative customer experiences that fuel long-term partnerships and company growth.
**How You'll Find Success**
+ Expertly manage complex, multi-phase enterprise programs with cross-functional stakeholders.
+ Confidently communicate at the executive level and lead escalations when necessary.
+ Proactively identify and mitigate client risks throughout the engagement lifecycle.
+ Coach and mentor junior team members, sharing best practices and driving continuous improvement.
+ Champion collaboration across global teams and manage partner ecosystems effectively.
+ Contribute to sales cycle support, stepping in as a trusted advisor to both clients and internal teams.
+ Influence product direction by partnering closely with Product and Engineering teams.
**How You'll Grow**
+ Expand your leadership skills by managing large portfolios and mentoring multiple team members.
+ Deepen your technical expertise in CX/EX platforms and enterprise program management.
+ Enhance your strategic influence by working closely with executive sponsors and product leadership.
+ Build a stronger global mindset through collaboration with diverse teams and partners.
+ Grow your sales acumen with hands-on experience supporting pre-sales and strategic deal cycles.
**Things You'll Do**
+ Lead the planning, execution, and delivery of enterprise programs valued from $250K to over $.5M ARR, ensuring alignment with client business objectives.
+ Support sales efforts by contributing to RFP responses, proposal creation, and client presentations to secure large strategic deals.
+ Act as the primary point of contact for clients, building trusted advisor relationships with C-suite and director-level stakeholders.
+ Partner with Product and Engineering to influence roadmap decisions based on client needs and technical feasibility.
+ Identify, escalate, and resolve risks proactively to maintain client satisfaction and program success.
+ Mentor and coach junior Engagement Managers, fostering a high-performing, collaborative team culture.
**What We're Looking For On Your Resume**
+ 10+ years proven experience managing complex enterprise programs, ideally involving multi-phase and multi-geography projects.
+ Demonstrated success supporting large sales cycles and collaborating cross-functionally with sales, product, and engineering teams.
+ Experience building and maintaining C-level client relationships and delivering high-stakes presentations.
+ Track record of proactive risk management and strategic problem-solving on large accounts.
+ Experience mentoring or coaching team members and driving team-wide initiatives.
+ Deep familiarity with CX/EX platforms or equivalent enterprise software is highly desirable.
**What You Should Know About This Team**
+ We operate as a dynamic, cross-functional unit partnering closely with Sales, Product, Engineering, and Customer Success globally.
+ Our team is committed to career growth, offering mentorship and leadership opportunities.
+ We champion a culture of accountability, collaboration, and continuous learning.
+ You'll have the opportunity to work on high-impact, strategic programs with some of the industry's largest enterprises.
+ We value open communication and foster an inclusive environment where everyone's voice is heard.
**Our Team's Favourite Perks and Benefits**
+ A comprehensive total rewards package consisting of base, incentives and generous benefits.
+ Private health insurance - top of the range coverage for medical and extras.
+ 2,800 Annual Experience Bonus - we want to facilitate some great experiences for our employees!
+ Experience Leave - additional 5 days a year to take for experiences!
+ 425 Quarterly Wellness Stipend - we take care of your physical and mental wellbeing with a fantastic reimbursement program.
+ Commuter allowance - we take care of your public transport expenses to the office!
+ Hybrid working environment
+ Catered lunches in our North Sydney office. We also have a well-stocked kitchen full of snacks, drinks and other goodies.
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organisational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( , Equal Opportunity Employment ( , Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._

**Client Engagement Manager (ADP Lyric HCM)**
**Position Title:** Client Engagement Manager (ADP Lyric HCM)
**Reporting Line:** Client Engagement Team Manager (ADP Lyric HCM)
**Position Purpose:** To provide high-quality support to clients of ADP and participate in associated payroll operational activities.
**Key Responsibilities:**
+ Support clients via omnichannel on product, system, legislation troubleshooting, and escalations as required: o System and technical support o General enquiries o Legislation support including month-end and year-end requirements o Report building & reconciling all aspects of payroll
+ Process payrolls and provide support to all clients for month-end and year-end requirements including STP and Pay Date filings, including performing the data entry where required as per ADP Lyric HCM Service Manual and client-specific contracts
+ Act as Payroll consultant to our clients, know their business payroll policies and support them for smooth processing by engaging with the client from their kick-off with ADP
+ Work on support and escalation tickets daily and provide a status update report on tickets actioned at the end of the day. Oversee client-escalated tickets through triage and resolution. Follow up with internal teams with appropriate updates and ensure tickets are updated and closed promptly within SLAs. Ability to estimate and escalate where required.
+ Maintain internal knowledge base and external documentation including workarounds and issues impacting the processing of payroll. All client's process SOPs are required to be up-to-date in line with the evolving system and the payroll checklist.
+ Build and manage client relationships with regular touch points and monthly proactive meetings by being their single point of contact from ADP.
+ Own the testing of release manifests and features development within the agreed timelines; document the testing and drive it by collaborating with the Development team and other stakeholders, building workarounds where required.
+ Support the parallel activities for the Implementation clients to ensure quicker go-lives, where required.
+ Work with internal teams and clients to identify, build and refine payroll best practice processes.
+ Identify and recommend continuous system and process improvements.
+ Investigate and resolve client escalations on time.
+ Manage client expectations in a rapidly changing environment.
+ Manage and deliver ongoing client education related to client queries and/or escalations.
+ Contribute towards process documentation and perform User Acceptance Testing of new system features as required.
+ Contribute to client experience measures (Retention and Net Promotor Score) and business-related performance goals.
+ Tasks and responsibilities may be reviewed and updated following ADP Lyric HCM Payroll phases.
+ Performs other related duties as assigned.
+ Meet the KPIs as assigned on timeliness and accuracy of payrolls; tickets and testing (UAT & features).
**Experience:**
+ Minimum 3+ years of Customer Service experience -- via multiple channels (self-service, phone, live chat support)
+ Strong knowledge of payroll practices and operations is essential
+ Comprehensive understanding of current Australian and New Zealand payroll legislation
+ Demonstrated ability to investigate issues and find solutions
+ Strong analytical and problem-solving experience
+ Advanced computer skills including Microsoft Word and Excel
**Certifications / Qualifications:**
Tertiary qualifications (Cert IV / Diploma/Degree within Business / Administration) is highly desirable).
Relevant experience may be accepted and will be considered in place of formal qualifications.
**Skills:**
+ Effective Communication
+ Time Management
+ Process Improvement
+ Stakeholder Management Risk & Compliance Management
+ Change Management
+ Ability to work independently or as part of a team
+ Attention to Detail
+ Creative Design Thinking
**Key Stakeholders:**
ADP Clients
EPS
Relationship Management
Implementation Consultants
Technical Support Consultants
APAC CoE (GPT - Product Development)
**Acknowledgement:**
Manager Signature Date
Associate Signature Date
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Student Engagement Leader | Northern suburbs SchoolHouse is working in partnership with a Catholic College situated in northern Melbourne. The College is a vibrant school with outstanding facilities and vast opportunities that cater for the diverse educational needs of all students in a holistic sense. Teachers benefit from being part of a collegial and supportive environment.Role Highlights Middle Leadership role focussed on student engagement and agency Promoting opportunities for student leadershipCommencing January 2026 POL 2 role with 4-year tenure | 2026-2029Ongoing appointment as a teacherCo-educational, Catholic school Northern suburbsJob Reference | SH#7021School benefits Strong induction program for new startersDiverse school community with a strong focus on inclusionOpportunities for career progressionRequirements Relevant tertiary qualifications (e.g. Masters of Teaching / Bachelor of Education / PGCE)Current VIT registration (or eligibility to gain)Working Rights for Australia (or eligibility to gain)Application Process SchoolHouse work in partnership with schools across all sectors, providing expert recruitment services to assist them in securing high-quality teachers and leaders. To find out the details of this position please APPLY or contact Hannah Green for a confidential discussion. Applicants are encouraged to apply early as interviews will be conducted prior to the closing date, where appropriate.Hannah Green Recruitment Consultant | SchoolHouse 03 8007 2420 SchoolHouse is a complimentary service for teachers and school support staff. Registration with SchoolHouse will provide exclusive access and alerts about suitable opportunities with our partner schools. For more information, please visit To view all available positions, visit 

This is a Administration & Social Engagement Lead role with Co-Hive based in Alexandria, NSW, AU
== Co-Hive ==

Role Seniority - mid level

More about the Administration & Social Engagement Lead role at Co-Hive

About Co-Hive
Co-Hive is a purpose-driven and fast-growing organisation based in Alexandria, Sydney, dedicated to supporting young adults with disability aged 17–35 as they transition from school to adult life. In just 18 months, Co-Hive has emerged as a game-changing service — winning “Best New Disability Service” at the Australian Disability Service Awards 2024 and gaining national recognition for doing things differently.
We’re here to fill a critical gap. Too often, young people with disability leave school full of dreams, but quickly lose direction as they face a system that isn’t built for them. Co-Hive is rewriting that story — helping participants build skills, confidence, and independence through hands-on, person-led programs that lead to real outcomes in open employment, social connection, and independent living.
Our model is bold, creative, and grounded in real relationships. We co-design every program with participants and their families and work closely with employers, educators, and community partners to build pathways that truly empower. Our work is guided by the core values of self-determination, inclusion, and possibility.
With strong demand and a growing reputation, Co-Hive is now preparing to expand across NSW and beyond. This is a rare opportunity to join a team at the forefront of change — and help shape the future of an organisation already making a profound difference in people’s lives.
Administration & Social Engagement Lead
Location: Alexandria Hub
Employment Type: Full-time
Reports to: People & Culture Manager
Salary: $84,000 - $100,800 incl. superannuation + Wellbeing Perks
About the Role
The Administration & Social Engagement Lead is the central hub of activity at Co-Hive’s Alexandria site. You’ll be the face of the organisation - ensuring everything runs smoothly, every guest feels welcomed, and our events and systems are executed with excellence.
This is a unique leadership role that blends high-level administration with social engagement and event coordination. It’s perfect for someone who is highly organised, outgoing, solution-focused, and passionate about making a difference in the lives of young adults with disability.
1. Front-of-House Leadership & Hub Culture
Be the face and energy of the Alexandria Hub—setting the tone from the moment someone walks through the door. You’ll create a welcoming, professional, and inclusive environment that reflects Co-Hive’s values and builds connection with everyone who enters the space.
You will:
Welcome all participants, families, visitors, and staff with warmth, professionalism, and care.
Respond to all general enquiries —in-person, by phone, and via email—and ensure follow-up across teams is timely and accurate.
Maintain an organised, calm reception and communal space , ensuring it’s always hub-ready and accessible.
Develop a strong knowledge of weekly schedules, program locations, and key team members , and communicate changes clearly.
Build genuine rapport with participants and carers , becoming a trusted go-to person for everyday support or direction.
Support participants calmly during transitions or moments of challenge , always modelling inclusion, care, and safety.
Step into programs as needed , particularly during busy times or staff shortages, ensuring continuity and support.
You’ll be expected to manage all front-of-house interactions daily and uphold Co-Hive’s welcoming and inclusive environment at all times.
2. Hub Operations & Resource Coordination
Take charge of the day-to-day functioning of the Alexandria Hub. You’ll ensure our spaces are safe, stocked, and organised so participants and staff can focus on learning and connection.
You will:
Oversee daily logistics and upkeep of the hub, ensuring all rooms are clean, functional, and ready for use.
Maintain supplies and inventory , including uniforms, gifts, merchandise, stationery, cooking materials, and program equipment.
Order and restock items as needed , tracking usage and ensuring budget alignment.
Liaise with external contractors , such as cleaners, maintenance providers, and delivery services to ensure issues are resolved promptly.
Manage payments and receipts, stocktake, WHS documentation, site keys, and equipment logs to support safe and smooth operations.
Support program readiness by purchasing cooking items, printing worksheets, or arranging materials in advance of program delivery.
You’ll be expected to keep the hub fully stocked and operational each week and work proactively to solve logistical challenges.
3. Supervise & Develop Junior Admin Staff
Support the growth of our junior admin team members and interns by modelling strong organisational practices, professionalism, and accountability. You’ll create a positive and productive admin culture within the hub.
You will:
Assign and oversee daily tasks , ensuring clarity of responsibilities and timeframes.
Provide guidance, coaching, and feedback , helping junior staff build confidence and skill in an administrative setting.
Build clear handover systems and processes to track progress on daily and weekly admin priorities.
Model high standards in customer service, communication, and task follow-through.
Support the induction of new admin staff or volunteers , setting expectations and creating a welcoming environment.
You’ll be expected to supervise and support junior team members on a daily basis , ensuring admin tasks are completed on time and to a high standard.
4. Records, Systems & Data Management
Maintain accurate and timely records using Co-Hive’s digital systems. This supports compliance, communication, and tracking of participant engagement.
You will:
Ensure all participant attendance and engagement records are up to date , particularly in Shiftcare and Basecamp.
Follow up on absences , late notifications, or program changes with families and staff.
Keep digital filing systems organised in Google Drive, ensuring all forms and documentation are properly stored.
Support staff with onboarding to tech systems , including email, file access, and key digital tools.
Flag any inconsistencies or issues in data with the relevant teams for follow-up.
You’ll be expected to maintain up-to-date records daily , ensuring smooth operational flow and participant tracking.
5. Lead Social Engagement and Events Coordination
Take the lead on planning, coordinating, and delivering all Social Meetups and Independent Getaways, bringing energy, creativity, and strong organisation to every step. This is a leadership role that requires initiative, forward planning, and the ability to engage and connect with our young adult participants. Prior experience leading people or managing projects is highly valued.
You will:
Work closely with the Community Engagement Manager to coordinate all Alexandria-based hub events, including open days, expos, and professional learning events.
Lead the full lifecycle of our Social Meetups and Independent Getaways , from idea generation and budgeting through to bookings, risk management, staffing, and post-event follow-up.
Meet with participants to co-design events that support connection, fun, confidence-building, and independence—aligned with Co-Hive’s mission and values.
Coordinate and brief staff , manage RSVPs, and ensure clear communication with participants and families before, during, and after each event.
Collaborate with the Communications Team to promote all events effectively through social media, posters, and booking platforms such as Canva and Humanitix. You will also keep the website up to date with event information.
Manage logistics and compliance , including risk assessments, transport, support needs, dietary requirements, and budgeting, in collaboration with the finance and operations teams.
Maintain and update the Co-Hive Master Calendar to ensure events are scheduled in harmony with all other hub activities.
Be responsive and solution-focused , especially during events—either attending in person or arranging on-the-day coverage and handling any last-minute changes with professionalism and care. You will be the primary contact person on event days should any issues arise.
You’ll be expected to lead a minimum of 8 social meetups and 1 independent getaway per year , creating experiences that leave lasting memories and help our participants grow in confidence and independence.
6. Social Media & Communications Liaison
Ensure key hub updates, events, and program moments are captured and communicated to Co-Hive’s audience. You’ll support the flow of information between the hub and the communications team.
You will:
Capture content from programs and events , using consent-approved photos, quotes, and highlights.
Liaise regularly with the marketing team , sharing event details, celebration stories, and upcoming opportunities.
Assist with updates to the Co-Hive website , particularly events and enrolment pages.
Collaborate on promotional campaigns by providing timely and accurate information.
You’ll be expected to contribute weekly to Co-Hive’s internal and external communications , helping to grow our visibility and celebrate participant success.
Essential Skills & Attributes
Outstanding organisational skills with the ability to manage multiple tasks, events, and priorities in a fast-paced environment
Warm, engaging, and approachable demeanour , with the confidence to be the first point of contact for participants, families, staff, and visitors
Leadership capability , with experience supervising junior staff, providing feedback, and managing day-to-day workflows
Exceptional verbal and written communication , with strong interpersonal skills to engage a diverse range of people
Strong initiative and proactive problem-solving , especially during events or busy periods
Creative mindset with a passion for creating inclusive and engaging social experiences for young adults
Confidence using technology , including Google Workspace, CRMs, online booking systems (e.g. Humanitix), and design platforms (e.g. Canva)
Calm under pressure , with the ability to respond professionally in unpredictable or sensitive situations
Commitment to inclusion and accessibility , with respect for neurodivergent and disabled individuals
Team player , with the ability to work collaboratively across departments and maintain positive relationships
Requirements
Working With Children Check (WWCC) (or willingness to obtain before commencing)
Current First Aid Certificate (or willingness to obtain)
Valid Australian working rights
Willingness to occasionally work flexible hours for social events, meetups, or getaways (e.g. evenings or weekends)
Qualifications & Experience
Minimum 3 years’ experience in administration, front-of-house, customer service, or event coordination roles
Demonstrated experience supervising or leading staff , interns, or volunteers in a team setting
Experience working in people-facing environments , ideally in community services, disability, education, hospitality, or health
Strong digital skills , including comfort with CRMs, online calendars, file systems (e.g. Google Drive), and digital forms
Previous experience planning and delivering small- or medium-scale events is highly regarded
Cert IV or higher in a relevant field such as Business Administration, Community Services, Disability, Event Management, or similar (highly desirable but not essential)
Understanding of the disability sector or a willingness to learn about inclusive communication and support approaches
How to Apply
To apply,
Please complete our Employee Application Form
( )
Please upload via the form or send the following to using the subject line:  Administration & Social Engagement Lead - (Job board). (e.g. Administration & Social Engagement Lead  - LinkedIn)
A short video introducing yourself
A one-page cover letter
Your resume
Want to get a feel for who we are?
Follow us on social media and visit to learn more about our programs, impact, and the incredible community we’re building.
Stay in the loop and see what life at Co-Hive looks like - we’d love to have you along for the journey!
Instagram | LinkedIn | Facebook


Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Co-Hive team will be there to support your growth.

Patients are at the heart of everything we do. As part of our Medical Affairs team, you'll foster internal and external collaboration to generate and disseminate evidence-based clinical practices to help impact patient lives and advance the quality of care. Your scientific curiosity and passion for patients will help us grow our reach and develop innovative solutions for people fighting cardiovascular disease.
**How you'll make an impact:**
Instrumental in shaping and advancing physician engagement strategies, education platforms, and strategic initiatives aimed at elevating structural heart interventions across a diverse and complex regional landscape of JAPAC. The leader will promote physician partnerships, and shape and drive innovative strategic programs that support clinical adoption, guideline evolution, and long-term growth of transcatheter and minimally invasive therapies for structural heart diseases encompassing all Edwards business units.
**Physician Engagement and Thought Leadership:**
+ Lead JAPAC-wide physician engagement strategies to strengthen our medical credibility and trust among cardiologists, surgeons, and other key stakeholder specialties.
+ Identify and build long-term relationships with Key Opinion Leaders, professional societies, and leading academic centers to advance Edwards strategic goals, foster advocacy and drive therapy awareness.
+ Serve as a trusted liaison between the organization and the physician community, ensuring feedback provided informs innovation, training, and strategy.
+ Champion clinical dialogue that fuels therapy innovation and best-in-class adoption.
**Strategic Programs Development and Leadership:**
+ Lead the conception, implementation, and oversight of regional strategic medical programs to advance structural heart interventions.
+ Design and implement programs that support early and expanded access, including centers of excellence, training platforms, proctoring and multidisciplinary education initiatives.
+ Collaborate with global and regional stakeholders to tailor and localize existing or new strategic programs that account for regional clinical, regulatory, and healthcare system nuances and cultural needs across diverse JAPAC markets.
**Screening, Medical Education and Clinical Training Excellence**
+ Lead the development and implementation of a regional image screening hub for JAPAC, including the strategic design, operational setup, cross-functional coordination, and regulatory alignment to establish a high-performing center of excellence that supports scalable clinical imaging workflows across the business unites and the region.
+ Drive the development and delivery of world-class educational programs for Transcatheter Aortic Valve Replacement, Transcatheter Mitral and Tricuspid Therapies, and surgical heart valve solutions.
+ Guide physician proctorship, case observation models, and scientific curriculum in alignment with local capabilities and global standards.
+ Support continuous upskilling of existing proctors and other educators to reinforce Edwards structural heart skills leadership in every physician interaction.
**Cross-Functional Collaboration and Market Enablement:**
+ Partner with Marketing, Commercial, and Public Affairs teams to ensure alignment with business strategy and market access goals.
+ Provide regional expertise to support new product launches, indication expansion, and post-market engagement efforts.
+ Represent the JAPAC region in global forums to ensure the voice of the region is reflected in global strategy
**Governance & Compliance:**
+ Ensure that all physician engagement and programs are conducted in compliance with corporate policies, regional regulations, and ethical standards.
+ Monitor the evolving external landscape to adapt strategies proactively.
+ Uphold the highest standards of ethics, compliance, and governance in all medical affairs activities.
**What you'll need (Required):**
+ Bachelor or Master Degree in Health Sciences, 10 years of relevant experience in leadership role in the cardiovascular device or healthcare industry
+ Demonstrated track record in people management
+ Deep knowledge and passion for structural heart disease, transcatheter interventions, and the evolving therapeutic landscape.
+ Proven success in physician engagement across culturally diverse markets and in leading regional strategic initiatives.
+ Proven track record and demonstrated excellence in developing and maintaining relationships with internal and external stakeholders, and in cross-functional leadership, stakeholder influence, and matrix navigation.
+ Experience working across healthcare systems in Asia-Pacific, with strong understanding of local clinical and regulatory dynamics.
+ Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
+ Proven successful project management leadership skills
+ Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
+ Cross cultural experience and experience in one of the key markets of the JAPAC Region
+ Expert understanding of regional & business strategy, competitive landscape, regulatory environment, and clinical data with extensive and detailed knowledge of company allowing for innovative concepts and promoting new ideas
+ Dedicated to quality client service and pro-active and responsive to client needs
+ Expert understanding of cardiovascular diseases and therapies
+ Demonstrated ability to build and direct teams and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
+ Strict attention to detail
+ Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
+ Ability to work and excel within a diverse, complex, cross cultural, fast-paced, dynamic, and constantly changing work environment
+ Interacts internally and externally with senior level management, requiring negotiation of extremely critical matters; influences policymaking
+ Develop peer, cross functional and cross regional / business relationships to maximize best practice sharing and team effectiveness
+ Develop relationships and leverage them to influence change
+ Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
**What else we look for (Preferred):**
+ Bilingual/Multi-lingual capabilities in key Asian languages (e.g. Japanese, Mandarin) are a plus.

Location: Darwin, AustraliaEmployment Type: Contract – 12 months (with possible 12-month extension)Eligibility: Open to all candidates with a valid Australian working visa About the Role We are seeking an experienced GIS and DMS Specialist to join our team for a 12-month engagement, with the possibility of a further 12-month extension. This role will support the successful delivery of key projects including Geospatial Information Systems (GIS) , Utility Network (UN) model implementations , Common Information Model (CIM) integration , and Advanced Distribution Management Systems (ADMS) initiatives.

Key Responsibilities

Project manage CIM and DMS workstreams from initiation to delivery

Develop essential project artefacts, including project plans, risk registers, and communication plans

Lead procurement activities, including RFT development , vendor evaluation, and contract onboarding

Manage stakeholder requirements gathering and produce functional and non-functional specifications

Provide governance reporting and ensure project compliance

Contribute to the preparation of business cases to support strategic decision-making

Skills & Experience

Proven expertise in GIS and DMS projects

Strong background in CIM integration and Utility Network model implementations

Demonstrated experience in project management within IT or engineering domains

Proficiency in preparing procurement documentation (RFT, vendor selection, onboarding)

Excellent stakeholder engagement and communication skills

Ability to produce clear project documentation and governance report

Contract Details

Term: 12 months, with an option to extend for an additional 12 months

Location: Darwin, NT (on-site work may be required)

Visa Requirement: Must hold a valid Australian working visa

How to Apply If you are a motivated GIS and DMS professional seeking a long-term project opportunity in Darwin, we would love to hear from you. Please submit your CV detailing your relevant experience.

Description
At Amazon Web Services (AWS), we're hiring a technical Engagement Manager to lead AWS consultants, partner, and client teams. AWS Engagement Managers seek to understand our customers' needs, their missions, how success is defined, and ensure that we are exceeding expectations in developing and delivering solutions. As an Engagement Manager, you will collaborate across roles to understand a customer's mission objectives and define project goals. You will lead project or program teams made up of AWS members, customer Stakeholders/SMEs, and potentially other vendors to create and execute a plan to achieve project goals by understanding AWS technologies, best practices, as well as the client environment. You will identify and mitigate risks to execution.
The Amazon Web Services Industry (AWSI) Professional Services team is a consulting organization that works with our global enterprise customers in various industries to achieve their business outcomes securely and faster in the cloud. Through project-based support, our security consultants work with our customers on innovative solutions that promote cloud technology for the purpose of solving customer business problems faster and for long-term business expansion.
You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope, schedule, and cost. You will use your management and leadership capabilities to successfully execute project plans, remain sensitive to customer needs, resolve issues, escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.
You will deliver business objectives by managing a matrixed team across multi-stream, agile, technical engagements for customers. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements, developing and managing project governance plans, project schedules, team goals, defining success criteria and project milestones, and budgets.
You will ensure goal alignment across stakeholder groups which may include customers, internal teams, and partners. Create and deliver communication tailored to the audience, ranging from executive level project updates to detailed sprint plans and financial reports.
You will apply judgement and tact to challenge, recommend, and redirect teams as well as manage client expectations during the engagement.
You are a strategic thinker who can demonstrate understanding of requirements, foresee risks, make decisions guided by policies, procedures and a business plan with limited guidance.
You have business and financial acumen to manage the scope, timeline, and budget of each individual project.
You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.
This is a customer facing role. You will be required to travel to client locations to deliver professional services as needed.
Key job responsibilities
EXPERTISE
- Experience leveraging project management and development methodologies on enterprise level engagements.
- Understanding of technology principles and services including infrastructure, business applications, data management, security, application platforms and consumer facing technology.
SOLUTIONS
- Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then driving the AWS team members, customer stakeholders/SMEs and partners to achieve those goals while understanding the client environment and any limitations to execution.
- Business case development
DELIVERY
- Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.
- Ability to challenge, recommend and redirect teams as well as manage client expectations during the engagement.
COMMUNICATION
- Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and project level resources such as SMEs.
TEAMING
- Team player who effectively integrates, motivates and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, executives, and other individuals or organizations involved with or affected by the project.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 7+ years of external or internal customer facing, complex and large scale project management experience
- 5+ years of IT platform implementation in a technical and analytical role experience
- 7+ years of experience working in an IT Professional Services or consulting organization supporting Global companies.
- Strong communication and presentation skills.
- Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
Preferred Qualifications
- PMP-ACP Certification or Scrum Master Certification.
- AWS Experience and Certifications.
- Managed and delivered IT engagements for a large MNCs.
- Bachelor's Degree in STEM.
- MBA or Masters in Computer Science.
- Proven track record of increasing project scope and complexity.
- Possesses a deep knowledge of Agile programs at scale
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
About the team
The Day 1 Delivery Excellence (D1D) team drives AWS Professional Services' commitment to flawless execution and customer success. We establish global delivery standards that combine innovation with proven methodologies, transforming customer engagements into extraordinary experiences. Our team works closely with field teams to create resilient processes and clear requirements, ensuring consistent, measurable outcomes. Through continuous improvement and active collaboration, we capture and scale leading practices across the organization, fostering a customer-obsessed culture that defines excellence in cloud service delivery.
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
AWS Global Services
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Basic Qualifications
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 5+ years experience in cloud computing
- Experience in project management of technical programs
- AWS Cloud Practitioner Certification and at least 1 active industry certification (SAFe, PMI, Scrum Alliance, etc.)
- 5+ years delivering customer engagements in a professional services role
Preferred Qualifications
- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Experience with Agile and project management toolsets (e.g. Jira, Rally, VersionOne, Taiga, Git)
- Experience using Scaled Agile frameworks (e.g. SAFe, LeSS)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Amazon Web Services Professional Services (ProServe) ANZ business, Data Analytics and GenAI team, is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects.
In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see job responsibilities
As an experienced professional services program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging your knowledge of AWS to coordinate technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating discussions and ensuring alignment with customer business outcomes
- Manage technical teams to distill customer needs into clear technical requirements and map them to business outcomes
- Oversee technical teams to decompose complex technical problems into actionable, deliverable solutions
A day in the life
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
About the team
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global speciality practices, which cover a variety of solutions, technologies, and industries.
Basic Qualifications
- 10+ years of external or internal customer facing, complex and large scale project management experience
- Bachelor's degree, or 10+ years of professional or military experience
- Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see Qualifications
- 10+ years of external or internal customer facing, complex and large scale project management experience
- Bachelor's degree, or 10+ years of professional or military experience
- Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.