24 Experienced Professional jobs in Australia
Professional Services Consultant

Posted 17 days ago
Job Viewed
Job Description
Join us. ( At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace.
PagerDuty is seeking a **Professional Services Consultant** to join our talented, customer-focused team! As Professional Services Consultant, you will report to the Expert Services leadership team and partner closely with key customers, sales, and product teams to deliver large-scale onboarding, custom integrations, and comprehensive platform implementations that enable customers to achieve their business goals through PagerDuty's platform. This is an exciting opportunity to help establish methodologies and repeatable processes for successful implementations while working in a rapidly growing startup environment that's introducing new approaches to services delivery. The ideal candidate is a technologist first with deep knowledge of IT monitoring tools, DevOps, or SRE practices and a passion for delivering exceptional customer experiences.
**KEY RESPONSIBILITIES**
+ Lead end-to-end implementation processes from design to delivery, including custom integrations, service modeling, and provisioning of users, teams, services, schedules, and escalation policies- Partner with customers to design and build integrations that provide seamless platform implementations and awesome customer experiences- Develop and establish methodologies and repeatable processes to ensure successful implementations every time- Manage multiple simultaneous customer engagements while identifying potential roadblocks and providing thoughtful solutions- Communicate complex technical concepts clearly to stakeholders ranging from DevOps engineers to C-level executives across business and technical backgrounds
**BASIC QUALIFICATIONS**
+ 5+ years of hands-on technical background with primary emphasis on IT Operations or Professional Services delivery- Demonstrated Python and Javascript experience, especially within AWS Lambda and automation/scripting contexts- Knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks for integration development- Hands-on technical background using AWS services (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM)-Applicants must be currently authorized to work in Australia on a full-time basis.
**PREFERRED QUALIFICATIONS**
+ Deep technical knowledge with ITSM tools like ServiceNow, Jira, Remedy (ServiceNow Admin, Scripting, GScript/Rhino, Studio)- Knowledge of infrastructure as code and DevOps SRE toolchains (GitHub, Terraform, Chef, Artifactory, JFrog, Nomad, Consul, Vault)- Understanding of monitoring systems (DataDog, Dynatrace, Nagios, New Relic, Splunk, Zabbix)- Advanced scripting abilities (Python, Javascript, Go, Ruby, Perl) and fundamental knowledge of Linux
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our office 2 days per week, so you can thrive in your new role and fully embrace being a Dutonian!
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts ( !
**Where we work**
PagerDuty operates a hybrid work model with offices ( in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:**
**Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
_Candidates must reside in an eligible location, which vary by role._
**How we work**
Our values ( guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site ( .
**Your package may include:**
+ Competitive salary
+ Comprehensive benefits package
+ Flexible work arrangements
+ Company equity*
+ ESPP (Employee Stock Purchase Program)*
+ Retirement or pension plan*
+ Generous paid vacation time
+ Paid holidays and sick leave
+ Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
+ Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
+ Paid volunteer time off: 20 hours per year
+ Company-wide hack weeks
+ Mental wellness programs
*Eligibility may vary by role, region, and tenure
**About PagerDuty**
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses
PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site ( and @pagerduty on Instagram.
**Additional Information**
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy ( .
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
Professional Services Graduate

Posted 17 days ago
Job Viewed
Job Description
Amazon Web Services (AWS), a leader in Cloud Computing, is seeking grads to join our AWS Professional Services TechU program. This is a unique opportunity to play a key role in a fast-growing business and to deliver value to AWS customers of all sizes from startups to global brands. The skills and experiences you gain will be highly sought after throughout the industry and give you the opportunity for the career of a lifetime.
You will gain hands-on experience in cloud computing, develop business acumen, and learn about Amazon's peculiar culture. You will work on projects, have the opportunity to obtain the AWS Cloud Practitioner certification, and attend professional development events.
AWS Tech U is an accelerated career development program for recent graduates and early career professionals entering technical roles to advance their skills and help customers design flexible and resilient cloud-based solutions. The 12-month onboarding residency program includes a six-month academic curriculum followed by six months of on-the-job-training in the field. While in AWS Tech U, you will learn key technical and professional skills from top AWS subject matter experts that you can use in your career working with AWS's customers.
The program offers the opportunity to specialize in an area of interest including:
DevOps Specialist - A leader in building advanced computing systems that harness continuous integration/continuous deployment pipelines and utilize the strengths of cloud computing to build scalable and economical systems for clients.
Cloud Infrastructure Architect - An expert in cloud-based networking and system rollouts. CIAs specialize in network performance, infrastructure provisioning, and building Application Programming Interfaces (APIs)
Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or server less architecture.
Data & Analytics - Data & Analytics role supports our services that leverage data and produce business insights, which may include using Machine Learning/Artificial Intelligence (ML/AI). Helping our customers use and integrate Big Data services in what is arguably our industry's most exciting space. The portfolio of services covers EMR (Hadoop), DynamoDB (NoSQL), MongoDB, and Apache Cassandra
Security Consultant - supports our services that have a focus on enabling security specialists using AWS Services including Identity Access Management (IAM), GuardDuty, Shield, Key Management Service (KMS), CloudTrail, CloudHSM, Inspector etc. Within AWS, security is job zero, and we believe that solid security practices are the foundation for using the Cloud. We are looking for candidates who are passionate about working with products targeted for security professionals.
Come chart your own path at AWS.
Basic Qualifications
Recent graduate within the last 24 months, an associates, bachelors or master's degree
Experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C+Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows)
Preferred Qualifications
Recently completed a degree in business or a STEM related fields such as computer science, computer engineering, information technology or related fields
Experience with software development lifecycle (SDLC) and agile/iterative methodologies
Knowledge of the primary AWS services such as EC2, ELB, RDS, VPC, Route53, and S3
Basic Experience setting up cloud environment with AWSExperience with infrastructure as code, ops automation, and configuration management tools such as Chef, Puppet, or Ansible
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Professional Project Manager - Rail

Posted 17 days ago
Job Viewed
Job Description
_"The team culture at AECOM hits you when you join, its supportive, collaborative and the close team environment is engaging."_
**Come grow with us.**
AECOM is involved in the most interesting and challenging transport infrastructure projects that are shaping the landscape around us and defining the future of Austraila. We live and breathe culture making sure our lives are integrated with our professional development and we actively enjoy the journey.
Our teams work collaboratively across the world and our transportation experts leverage local knowledge and global capability to help clients navigate challenges and build a better world. Our expertise in planning, designing, and managing transportation systems allows us to help public and private clients move people and goods in smarter, more advanced, and sustainable ways.
We have exceptional people that focus on what we do well, and we take that approach to support our clients and bring impressive projects to life. Our people are our key asset and at the core of our success, so we support them on a rich varied career path all within one global business. At AECOM, you'll thrive in an inclusive and forward-thinking environment where your contributions are valued and your potential is unlimited.
Getting the opportunity to be a key part one of the best teams through a period of exceptional growth in the region is exciting.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
**The qualities that help you thrive**
+ This is a client-facing role suited to someone ready to step up and manage competing priorities across multiple projects.
+ Key challenges include coordinating resources, balancing deadlines, and supporting design management-all while building confidence in a fast-paced, dynamic environment.
+ Strong communication and adaptability are essential for success.
+ Will work mostly independently but receive basic instruction on specific assignments, objectives, complex features and possible solutions.
**Qualifications**
**Why you'll love working with us**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ 2 - 5 years of experience in managing multi-disciplinary transport projects (rail projects preferred).
+ Skills in any of the following: project management, design management, stakeholder engagement, client facing roles, technical interfacing/coordination
+ Relevant tertiary qualifications
+ Design experience in minor to major transport infrastructure projects (desirable)
**Additional Information**
**Why you'll love working with us (Benefits - choose 4 to align with the role)**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Volunteer and representation leave
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
Senior Professional Structural Engineer (Ports & Marine)

Posted 17 days ago
Job Viewed
Job Description
"AECOM has always been so supportive of my career development. From a graduate in the Transport Planning team to my current role as Transport Team Lead - Auckland, AECOM has given so many opportunities to grow . The projects I work on are city-shaping and always different." - **Sarah Whitehouse, Transport Team Lead, Auckland NZ**
**Come and grow with us.**
As the demand for safe, efficient, and cost-effective transportation grows, AECOM provides comprehensive services from concept to completion and beyond. Our transportation experts leverage local knowledge and global capability to help clients navigate challenges and build a better world. Specialising in planning, designing, and managing transportation systems, we also restore and upgrade aging infrastructure. We support public and private clients in moving people and goods sustainably, with a strategic focus on renewable energy and the electrification and decarbonisation of transportation.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company,** a **WGEA Employer of Choice for Gender Equality, #Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer.**
**Job Description**
We are seeking a highly skilled **Senior Professional Structural Engineer specialising in Ports & Marine** to join our team in Perth, Australia. This role offers an exciting opportunity to contribute to the delivery of innovative and high-quality marine infrastructure projects across the region, while playing a key part in technical development and project execution.
**How you'll make a difference:**
+ **Partake in the design and analysis** of complex marine structures, including wharves, jetties, and offshore platforms, ensuring structural integrity and compliance with industry standards.
+ **Collaborate with multidisciplinary teams** , including engineers, drafters, and designers, to deliver high-quality solutions for ports and marine infrastructure projects.
+ **Engage with internal and external clients** to understand project requirements, provide technical guidance, and contribute to key stakeholder discussions.
+ **Oversee project delivery** , ensuring efficiency, safety, and adherence to engineering best practices while managing risks and challenges.
+ **Support business growth** by contributing to proposals, mentoring junior engineers, and staying updated with advancements in marine structural engineering.
**Qualifications**
The following qualifications and experience are highly desired, but if you don't tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered.
**The qualities that help you thrive:**
+ Ideally, 5+ years of experience in with exposure Maritime Infrastructure Projects (design and/or construction) - essential.
+ Experience working for an engineering design consultancy - highly regarded.
+ Knowledge in marine structures, refurbishment, port operations, geotechnical aspects, and coastal engineering.
+ Proficiency in SpaceGass analysis software or Strand 7 for structural analysis.
+ Local Australian (ideally on Western Australia projects) experience preferred for familiarity with regional projects and regulations.
**Additional Information**
**Why you'll love working with us:**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** On-Site
AI/ML Consultant, Professional Services, Global Accounts

Posted 17 days ago
Job Viewed
Job Description
Are you a strategic thinker with hands-on technical skills that can influence stakeholders to set a bold vision and lead teams through high impact programs using Artificial Intelligence and Machine Learning? Would you like a career that gives you opportunities to help the largest Global customers and partners innovate and transform on Amazon Web Services?
At AWS, we're hiring an experienced business-oriented AI/ML practitioner. They must possess a unique balance of business knowledge and technology depth in Artificial Intelligence and Machine Learning with delivery implementation experience. Their focus will be providing solutioning support with customer executives followed by hands-on delivery for AI ML workloads.
Successful candidates will have executive level experience defining, designing, and deploying enterprise level strategic solutions leveraging Data, Artificial Intelligence and Machine Learning. Domain expertise should include deep, practical and hands-on understanding of Machine Learning, Data and Business intelligence. The ideal candidate will also have experience with managing data at scale and automation.
Key job responsibilities
- Innovate - Engage with the customer's business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment.
- Deliver value - Lead and support regional ProServe delivery teams as a Subject Matter Expert to deliver transformational ProServe AI/ML engagements for AWS customers.
- Pre-sales support - Create and deliver presentations to customers that inspire the art of the possible with AI/ML running at scale in the Cloud. Understand customer requirements and collaborate with AWS sales leaders to scope, present, and win new customer engagements
- Domain Leadership - Identify common customer interest across industry verticals and innovate new technology offerings. Share real world implementations and recommend new capabilities that would simplify adoption and drive greater value from use of AWS cloud services.
- Expertise Transfer - Upskill AWS ProServe builders in industry verticals on proven ProServe offerings.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 5+ years in consulting experience working with Data and AI/ML Solutions
- 5+ years in developing long-term strategies around product / solution roadmaps with execution programs to deliver on envisioned strategy
- Recent and demonstrable hands-on experience with AI/ML workloads.
- Ability to create compelling customer proposals and executive-level presentation skills
- Working level understanding of Cloud Computing, Hybrid, Multicloud environments
Preferred Qualifications
- Experience with pre-sales a plus
- Industry expertise in FSI
- AWS Cloud Certifications
- Experience with AWS Services
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Senior Engagement Manager: Product Management, AWS Professional Services

Posted 13 days ago
Job Viewed
Job Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement
Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
As an experienced technology program manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leading complex technical consulting engagements end-to-end, including project planning, risk management, stakeholder management, and delivery of business outcomes while applying AWS best practices and frameworks.
- Setting a vision for the product and delivery, making data-driven decisions to balance customer requirements, technical feasibility, and project timelines while managing multiple stakeholder expectations across customer organizations.
- Developing and executing comprehensive product roadmaps and delivery plans including requirements, prioritization, resource allocation, milestone tracking, risk mitigation, and status reporting while ensuring quality and security standards are met.
- Enabling customers to adopt AWS services through knowledge transfer, training, and implementation of best practices, acting as a trusted technical advisor throughout the engagement lifecycle.
- Leveraging Amazon's product management and development mechanisms to drive change that empowers our customers to deliver more effectively.
This is a role for someone who wants to bring their product and technical expertise to a space with opportunity to deliver innovation.
A day in the life
As a Senior Engagement Manager at AWS Professional Services, you'll lead complex technical implementations for our enterprise customers while ensuring solution quality through AWS frameworks like Cloud Adoption Framework, Well-Architected Framework, and Global Delivery Framework. Your day involves managing project timelines and risks, conducting technical deep-dives with development teams, and steering architectural decisions. You'll balance hands-on technical leadership with project management activities - from running daily stand-ups and sprint planning sessions to facilitating solution design workshops and architectural reviews. You'll coach customers on product management best practices, influencing customer stakeholders and driving the product vision and roadmap for how customers build their products. You will lead complex engagements across diverse customers to prioritize roadmap features, coaching and spearheading the definition of new capabilities through product and technical design documents. You will have a high level of comfort with ambiguity, a deeply analytical mindset with the ability to investigate complex challenges, and can effectively influence across organizations. You work backwards from the customer, dive deep into data to understand the issues, and drive product development to deliver collaboratively with your teams and partners.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve
Basic Qualifications
- Product/Program Management experience leading and delivering enterprise-level IT engagements in IT Professional Services or consulting organization supporting Fortune 500 customers.
- Program Management /Engagement Management experience leading other project managers to deliver a program with multiple and concurrent projects
- Experience applying delivery frameworks and methodologies
- Experience in delivering presentations, communications (oral & written), and relationship building skills, across all levels of management.
Preferred Qualifications
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Knowledge of cloud migration and application modernization leveraging cloud native services
- Knowledge of Agile and Product development methodologies
- Proven record of complex and creative problem-solving
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Senior Delivery Consultant - Amazon Connect, AWS Professional Services

Posted 17 days ago
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Job Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Would you like a career that gives you opportunities to help customers and partners use cloud computing web services to do big new things faster and at lower cost? Do you have a background in enterprise call centers, and a passion for driving innovation into existing IT organizations? Are you comfortable working on-site in a variety of business environments, leading teams through high-impact projects blending the newest technology with existing operational methodologies and tooling? Are you passionate about helping customers solve the people, organizational and process issues preventing them realizing the benefits of cloud? At AWS, we're hiring experienced consultants with a background in enterprise call centers to help our enterprise customers understand, plan and implement best practices around migrating, building, managing and operating Amazon Connect within their AWS cloud environments. Our consultants will deliver proof-of-concept projects, re-usable artifacts, reference architectures, and lead implementation projects to assist some of the world's leading enterprises transform their call centers to Amazon Connect. We're looking for someone who is passionate about:
- Working on innovative AWS products and services
- Maintaining domain knowledge and expertise in enterprise call centers, workforce management, Artificial Intelligence and CRM platforms
- Implementing and extending frameworks and methodologies commonly used by enterprises to assess, migrate, and transform the call center experience
- Architecting and building large-scale solutions, which integrate smoothly in cloud and hybrid operating models for supporting Amazon Connect
- Providing guidance on the people, organizational, security and compliance aspects of transforming the contact center to the Cloud
- Setting-up and configuring AWS services in-line with best practices
- Coaching customers and partner teams to be self-sufficient
Key job responsibilities
- Expertise - Collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn how to build and move to production grade AWS environments that support Amazon Connect
- Solutions - Define and deliver on-site Professional Services engagements with partners and customers. This includes participating in discovery workshops - understanding customer requirements, proposing and delivering packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. Software development experience with building contact center integrations is a plus.
- Delivery - Engagements include projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Engagements will include integration and adaption of existing enterprise call centers into Amazon Connect.
This is a customer facing role.
A day in the life
AWS Professional Services (ProServe) is a global team of consultants that helps enterprise customers achieve their business outcomes on AWS Cloud. ProServe consultants work with hundreds of the world's largest enterprises to help them deliver their cloud initiatives.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 10+ years of external or internal customer facing, complex and large scale project management experience
- 10+ years of cloud and on-premise integration experience
- 5+ years of software development with object oriented language experience
- Bachelor's degree, or 10+ years of professional or military experience
- At least 10 years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc.
Preferred Qualifications
- 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms
- Professional Services or Consulting experience in highly-visible customer-facing roles
- Familiarity with Amazon Connect capabilities, benefits, and required deployment skills
- Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure.
- Enterprise call center / telecomm implementation and operations experience
- Software Development / DevOps experience with integrating contact center platforms, CRMs, WFMs and AI
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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FT/PT/Locum Allied Health Professional - NSW/QLD
Posted today
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Job Description
Job title: FT/PT/Locum Allied Health Professional - NSW/QLD
Working hours: 16 - 40 hours per week, flexible to part time or full time or locum
Salary: Competetive/Above award pay (based on experience) + CPD + Allowances + Benefits
Location: Multiple locations across NSW & QLD
Are you an experienced and skilled Allied Health Professional looking for flexible work opportunities? We are seeking talented individuals to join our team of Allied Health Professionals.
Positions Available:
- Occupational Therapist
- Physiotherapist
- Speech-Language Pathologist
- Psychologist
- Exercise Physiologist
Responsibilities:
- Provide high-quality assessment, intervention, and treatment services to patients/clients in various settings.
- Conduct thorough evaluations and develop personalized care plans based on individual needs and goals.
- Deliver evidence-based interventions and therapies to promote optimal outcomes and patient progress.
- Collaborate with multidisciplinary teams and stakeholders to ensure coordinated and integrated care.
- Maintain accurate and comprehensive documentation of assessments, treatment plans, and progress notes.
- Adhere to professional and ethical standards, as well as relevant regulations and guidelines.
Benefits:
- Multiple options: Mobile/Community, clinic based, work from home
- Competitive remuneration + Travel allowances + PD Allowances
- Weekly mentoring, training and support
Requirements:
- Bachelor's or Master's degree in a relevant Allied Health discipline.
- Valid license or registration to practice as an Allied Health Professional in the respective field.
- Excellent communication and interpersonal skills.
- Ability to adapt to new environments and work independently.
- New graduates are welcome to apply
If you are interested in this position please click Apply Now
Sr. Delivery Practice Manager, Public Sector ANZ Professional Services
Posted 1 day ago
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Job Description
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Senior Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team of Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You'll routinely engage with Directors, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You'll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOW's.
Your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers and then talk in technical depth with teams, you will cultivate strong customer, World Wide Public Sector (WWPS), and ProServe team relationships which enables exceptional business performance. DPMs success is primarily measured by consistently delivering customer engagements by supporting sales through scoping technical requirements for an engagement, delivering engagements on time, within budget, and exceeding customer expectations. They will hold the Practice total utilization goal and be responsible for optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
- Building and managing a high-performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward-looking IT strategies for customers
- Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements
- Driving business development initiatives and exceed customer satisfaction targets
A day in the life
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
We value work-life harmony - Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
About the team
The Modernization SDT is part of WWPS ANZ Professional Services, working with Australia and New Zealand's public sector institutions including federal and state government agencies, local councils, healthcare organizations, and higher education institutions.
We partner with these organizations to modernize their applications and infrastructure, ultimately enhancing citizen experiences through innovative cloud solutions. Our team incorporates emerging technologies like Generative AI to transform public services while maintaining the highest standards of security and compliance.
Our team's mission extends beyond technical delivery - we're committed to driving public sector innovation that creates lasting positive impact for communities across Australia and New Zealand.
Basic Qualifications
- Experience in IT Industry leadership on relevant topics related to enterprise IT infrastructure
- Experience in business development including complex agreements with integrators and ISVs
- Experience with progressive technology implementation
- Excellent presentation, and negotiation skills with the ability to build and maintain C-level client relationships
- Demonstrated experience managing and leading project teams focused on complex engagements.
Preferred Qualifications
- Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Financial acumen with P&L management experience
- Strong project management and resource management capabilities
- Ability to navigate complex stakeholder relationships and drive change
- Sales and negotiation skills for opportunity capture and proposal development
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Principal Professional Services Consultant - SOC Transformation and XSIAM Deployment
Posted 11 days ago
Job Viewed
Job Description
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
**Your Career**
As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. Your primary role is to drive these large-scale programs, ensuring the successful execution of foundational elements like seamless log migration and the development of sophisticated detection strategies, to deliver measurable security outcomes in highly dynamic enterprise environments.
**Your Impact**
+ Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM
+ Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform
+ Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization
+ Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform
+ Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats
+ Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy
+ Identify opportunities to enhance analyst alert handling and response through automation
+ Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement
+ Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise
+ Partner with Product and R&D teams to incorporate field insights into roadmap priorities
**Your Experience**
+ A proven track record in modernizing and transforming Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR
+ Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO
+ Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations
+ 10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments
+ 8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows
+ Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence
+ Ability to conceive, architect, and develop effective correlation and detection rules
+ Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus
+ Strong expertise in Regular Expressions (Regex)
+ Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, etc.), is a plus
+ PreSales is a Plus
+ 20% Travel
**The Team**
Our technical services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.