44 Field Service jobs in Australia

**Job Description Summary**
As a Field Service Engineer for GE Healthcare you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing, maintaining and repairing electronic equipment in the Ultrasound and Patient Care Solutions modalities.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and service delivery manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Manage time appropriately based on job urgency, part availability, and customer expectations.
+ Continuous learning mindset with the goal of proficiency in multiple modalities.
**About You**
Your communication skills will be pivotal to your success, as will your problem-solving ability. You will be proud to represent GE Healthcare and be passionate about customer care. You have a natural curiosity and every interaction you have is to "seek to understand".
You want to know the why, and do this without judgement and keeping an open mind. We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a "self-starter" and can take initiative. Sometimes you just have to figure things out and not be afraid to ask questions until you get to the right person or answer! Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do.
**Qualifications and Experience**
+ Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Experience working on Ultrasound and LCS Medical Equipment is preferred
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
+ Excellent verbal and written communication skills in local language as well as good command of English
+ Ability to synthesize complex issues and communicate in simple messages
+ Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers)
+ Excellent organizational and time management skills
+ The ability to travel across the Pacific Islands and NZ if required
+ Compliance with vaccination mandates is mandatory
+ A valid drivers license is a must
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
+ Flexible working options and flexible hours
+ Competitive salary
+ 5 weeks leave (ask about "take 5")
+ Generous leave & family policies
+ Long term career opportunities (locally and globally)
+ Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) *This was recently rated as one of our employees favourite benefits!
**Women and indigenous candidates are strongly encouraged to apply. Please notethat to be considered for this position you must have unrestricted working rightsfor Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.**
#LI-BA1
#LI-ONSITE
#LI-HYBRID
**Additional Information**
**Relocation Assistance Provided:** No

Field Service Engineer
Queensland, Australia
+ **Leading global medical technology company focused on improving women's health**
+ **Generous Base Salary + Car Allowance + Super**
Hologic is an innovative medical technology company primarily focused on improving Women's Health and well-being through early detection and treatment. We develop, manufacture and supply life-changing Diagnostics, GYN Surgical and Breast & Skeletal Solutions products that are founded on science and driven by technology; allowing healthcare professionals to diagnose and proactively treat patients with growing certainty, precision, and greater peace of mind.
As a Field Service Engineer with Hologic, you can expect to discover a career with real meaning. One that offers the opportunity to showcase your talents, achieve measurable success and gain immense satisfaction by enabling healthier lives everywhere, every day.
This is a pivotal role in the medical devices space, where you will be based on the road, providing exceptional support to our customers by installing, maintaining, and repairing various types of Hologic medical equipment. You will apply your knowledge of engineering principles to effectively troubleshoot and maintain systems where you will develop a well-rounded technical and interpersonal skillset.
You will be joining a high performing team who are passionate about making a difference in improving women's healthcare. A diverse and multi-disciplinary team who push the boundaries of business innovation. And a company which places emphasis on workplace culture, recognition and supporting employee's personal wellbeing.
We are looking for a highly motivated and ambitious person who is ready to make a positive impact to women's healthcare. You are committed to learning and continually stepping out of your comfort zone. With a Bachelor's degree or other tertiary qualification, ideally in an engineering related discipline, you will possess strong analytical ability and have interest in helping people and finding solutions to problems. This is an ideal role for someone with 2+ years experience working as an engineer in the life sciences industry. You are a team player and great communicator, being able to effectively voice and deliver your ideas to internal and external stakeholders.
You have a willingness to work flexible hours and overtime at short notice, understanding that our role is critical to the health and wellbeing of others.
As part of this role, you will be required to hold a valid Australian driver license, a reliable car and flexibility/ability to travel within the assigned territory (with some overnight stays required). The position requires around 40% regional/interstate travel.
If you have the right skills and experience and want to join our team, apply today!
We make hiring decisions based on your experience, skills and passion. Please note that interviews may be conducted virtually. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
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**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
Northrop Grumman Australia provides the Royal Australian Air Force (RAAF) with through-life support for its fleet of **KC30-A** Multi-role Tanker Transport (MRTT) aircraft-a derivative of the Airbus A330-200. The platform is a trusted and proven asset, and the program is continually growing in capability and expertise.
**Your Role:**
As our Field Services Representative, you will provide timely, expert maintenance and troubleshooting advice on KC-30A airframe, engine, avionics and AAR Systems. You will also be responsible for:
+ Provide technical advice during scheduled and unscheduled maintenance and troubleshooting
+ Provide Deep Maintenance Support as the Field Service Representative
+ Provide technical and engineering guidance to the Commonweath withina short time frame
+ Be available to deploy at short notice both nationally and internationally for short and long-term deployments
**About you**
As an experienced Field Services Representative, you will understand:
+ Current human factors training
+ A330 or KC-30A Maintenance or Flight Line experience
+ Current CASA or DASA License
_Desirable but not essential:_
+ CAMM2 Operating Experience
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your_ _nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verifi_ _cation_

**DESCRIPTION**
We are looking for a talented **Field Service Mechanic** to join our high performing field service team. The **Gunnedah Basin** mining region is home to over **170 Cummins High Horsepower engines** , powering a range of mining equipment.
**In this role, you will make an impact in the following ways:**
+ First responder to breakdown events
+ Fleet maintenance
+ Capturing engine data
+ Fault diagnostics
+ Diverse range engine repairs, both major and minor
+ Working autonomously as well as having the ability to work in a great team environment
+ Work with other major Original Equipment Manufacturers (OEMs)
+ The face of Cummins at the customer site
**RESPONSIBILITIES**
**Qualifications and Competencies**
**To be successful in this role you will need the following:**
+ Mechanical trades qualified as Heavy Diesel Mechanic, Light vehicle mechanic or plant mechanic. Light vehicle with heavy vehicle experience will also be considered
+ Experience as a Diesel Mechanic in the service and maintenance of heavy diesel products, and similar applications is preferred (ideally with an OEM)
+ Previous repairs and maintenance experience with Marine, Power Generation, On Highway Truck, Mining, Construction or Agriculture applications is desirable but not essential.
**QUALIFICATIONS**
.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID** 2416329
**Relocation Package** Yes

Are you.
Interested in working for an international and diverse company?
Interested in a field-based role?
Interested in strengthening your problem-solving skills?
Interested in working for a company that is dedicated to sustainability?
Interested in working for a company with a "make it happen" spirit
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We offer:
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
The primary role of a _Field Service Technician_ is to provide repair and preventative maintenance services for all Hach Process and Laboratory Analytical equipment while promoting customer satisfaction and maintenance contract growth across the region.
This position is part of the _Service Department_ located in _Dandenong South, Victoria_ and will be _onsite and remote._
**In this role, a typical day will look like:**
+ Use established ISO work instructions to provide repair and preventative maintenance services for all Hach equipment.
+ Work cooperatively with Service team and field sales staff to promote customer satisfaction.
+ Be highly motivated and able to work without supervision.
+ Actively promote contractual service agreements and upgrade purchases of new equipment.
+ Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
+ Extensive travel will be incurred within Victoria, South Australia and Tasmania.
**The essential requirements of the job include:**
- Trade certificate or 5+ years' experience in Instrumentation or process control systems required.
- Restricted Electrical or Full Electrical License preferred.
- Mastery of PM, diagnostics & repair on other products to fulfil customer requirements within the territory.
- Experience in a commercial Service role with metrics and monitored KPI performance preferred.
- Candidate must have the right to live and work in Australia.
At **Hach** ( ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Diversity, Equity, and Inclusion | Veralto ( **:** At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page-Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

**DESCRIPTION**
**You will make an impact in the following ways:**
+ Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
+ Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
+ Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
+ Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
+ Identify additional service opportunities with customer.
+ Complete training in line with skill and business requirements.
+ Maintain service vehicle and tools for cleanliness and proper operation.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
+ Complete in workshop repairs as required
**RESPONSIBILITIES**
**Additional Information:**
+ Full Time / 38 hours per week
+ Afternoon Shift (14:00am - 22:06pm)
+ On Call Roster 1 week per month
+ Overtime as required - Penalty rates paid for all work above 38 hours
+ All your Safety equipment / PPE and uniforms are provided and laundered
+ Domestic Relocation from across Australia _may_ be offered for the right candidate
+ **_Local Valid Drivers License is required_**
+ **_You must be trade certified for NSW_**
**On-Call Responsibility:** Truck Field Service Technicians are typically part of an on-call rotation, where they are responsible for handling emergency service calls outside of regular working hours. This requires being available to respond to breakdowns or urgent repair needs during nights, weekends, or holidays.
**Coordination with Colleagues:** If a technician's on-call shift clashes with personal plans, they are expected to coordinate with other field service technicians to swap shifts or adjust schedules. This requires clear communication and teamwork to ensure that the service requirements are met without disruption
**To be successful in this role you will need the following:**
+ Apprentice Trained Engine Technician (Cert III) or equivalent
+ Basic level of workshop or field service experience required
+ Basic level knowledge of and/or experience with engine products
+ Heavy Vehicle Experience preferred
+ HR License preferred
**QUALIFICATIONS**
**Critical Competencies:**
+ **Health and Safety Fundamentals** - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
+ **Diagnostics Application** - Translates customer complaints to develop troubleshooting plan;troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
+ **Electronic Service Tool Application** - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ **Engine Systems Interactions** - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
+ **Product Repair and Maintenance** - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
+ **Service Documentation** - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ **Technical Escalation** - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ **Values differences** - Recognizing the value that different perspectives and cultures bring to an organization.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID** 2417739
**Relocation Package** No

Toro Australia is thrilled to offer an exciting opportunity for a skilled Field Service Technician to join our Equipment team in Brisbane, QLD.
Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region in support of a wider national network.
What Will You Do?
+ Effectively managing field service priorities and schedules.
+ Ensuring our service fleet vehicle's safety, cleanliness, and proper resourcing.
+ Coordinating and performing various mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing and maintaining relevant service-related information.
+ Providing product service training to clients as required.
+ Build and maintain a customer base to promote the ongoing financial growth of the Service Centre.
+ Participating in regular internal product-based training to meet and exceed OEM service standards.
What Do You Need?
+ Ability to work independently and in a team environment
+ Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines
+ Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers
+ A valid Australian Motor Vehicle License
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via the website toro.com.au/jobs-at-toro. Only shortlisted candidates will be contacted.