107 Field Service Engineer jobs in Australia
Field Service Engineer
Posted 8 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**Introduction:**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer!
**About the Role**
As an Engineer II, Field Service, you will play a crucial role in delivering outstanding service to our clients in NSW/ACT and across ANZ as needed. You will work with technically innovative instruments to provide service, technical expertise and support. The position will also help resolve customer critical issues and provide customer feedback to our global and local teams while developing your professional skills at the same time.
**Key Responsibilities**
+ Perform professional on-site Installation and Commissioning of Thermo Fisher Scientific equipment and support other instrumentation as the need arises
+ Train your customers in the accurate and safe operation of the equipment
+ Visit Customer sites for regular Maintenance Services such as Planned Maintenance, Repairs and proactively resolve difficult Breakdowns.
+ Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, PM reports, Qualification reports and Service Reports.
+ Interpret customers' needs and take ownership for problem resolution
+ Partner with local, regional and global specialist teams, use digital tools to provide remote resolution and improve the customer experience
+ Proactively resolve difficult repairs by using the Service Escalation process and liaising with APJ and Global Service Specialists.
+ Be a strong and efficient communicator with customers, our support teams and commercial teams
+ Travel throughout a designated service region on short notice to support Thermo Fisher's products
+ Support customers in an on-call and after-hours capacity according to the Thermo Fisher policy and be remunerated accordingly
+ Accurately maintain parts inventory, test equipment, tools, and technical data
+ Ensure that critical metrics are met and achieve Customer Satisfaction objectives
+ Interacts with customers to offer and close the sale of service contracts and other service products.
+ Discuss Life Sciences Service Products with customers and provide leads to Australasia Service Sales Rep as they arise.
**Qualifications**
+ Bachelor's degree with science or engineering major, or equivalent experience plus strong technical/scientific competence.
+ Requires a minimum of 2 years of relevant instrument experience in field service engineering, experience working with Life Science equipment is desirable
+ Proven IT skills, networking understanding and Linux proficiency
+ Candidate must possess excellent people skills to represent the company in a professional manner.
+ Exceptional communication skills as well as analytical and planning skills.
+ Ability to work independently, manage time/priorities, and maintain composure under high levels of demand is vital
+ Ability to adapt and thrive through organizational change and uncertainty.
+ Embodies company 4i values of integrity, intensity, innovation, and involvement.
+ Local daily work requires travel to customer site. Also able to travel up to 25% of the time for interstate and international travel.
Why Join Us?
+ Join a motivated, distributed team committed to making an impact.
+ Collaborate with colleagues who value diverse experiences and perspectives.
+ Access to continuous learning and development opportunities.
+ A competitive salary and performance related bonus structure.
Career development opportunities in a leading global organization
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Field Service Engineer

Posted 11 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.**
**How will you make an impact?**
Serving as a field service engineer with expertise in Chromatography & Mass Spectrometry, you will have a vital role in assisting our customers. Your duties will involve working with advanced instruments to provide service, technical expertise, and support. You will be integral in addressing critical customer issues and conveying feedback to our global and local teams, all while developing your professional skills.
**What will you do?**
+ Conduct professional on-site Installation, Preventative Maintenance, and Repairs of Thermo Fisher Scientific equipment, focusing on Chromatography & Mass Spectrometry products and providing assistance with other instrumentation when necessary
+ Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, PM reports and Service Reports.
+ Interpret customers' needs and take ownership for problem resolution.
+ Partner with global specialist teams, use digital tools to provide remote resolution and improve the customer experience
+ Lead partner concerns to quickly resolve customer issues, maintain customer happiness and improve processes
+ Be a strong and efficient communicator with customers, our support teams and commercial teams
+ Travel throughout a designated service region at short notice to support Thermo Fisher's products
+ Accurately maintain parts inventory, test equipment, tools, and technical data
+ Ensure that critical metrics are met and achieve Customer Satisfaction objectives
**Required Qualifications:**
+ Bachelor's degree with science or engineering major, or equivalent experience plus strong technical/scientific competence.
+ Requires a minimum of 3 years of relevant instrument experience in field service engineering, experience working with Chromatography and/or Mass Spectrometry is desirable
+ Candidate must possess excellent communication skills to represent the company in a professional manner.
+ Outstanding interpersonal skills as well as analytical and planning skills.
+ Ability to work independently, manage time/priorities, and maintain composure under high levels of demand is vital
+ Ability to adapt and thrive through organizational change and uncertainty.
+ Embodies company 4i values of integrity, intensity, innovation, and involvement.
+ Able to travel up to 30% of the time including interstate and international travel
**What's in it for you?**
+ A competitive salary and performance related bonus structure
+ Access to Thermo Fisher's global University
+ Exposure to market leading & innovative technologies
+ Career development opportunities in a leading global organisation
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Field Service Engineer

Posted 11 days ago
Job Viewed
Job Description
**We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.**
We are looking for a **Field Service Engineer** to join our Customer Technical Support team in **Melbourne** , providing high-quality service and support to Grifols customers across Victoria region.
**What your main responsibilities will be**
+ Install, troubleshoot, upgrade, and maintain Grifols diagnostic instruments and components.
+ Provide customer service via on-site visits, telephone, and digital communication.
+ Conduct preventive maintenance and ensure compliance with safety and regulatory standards.
+ Escalate quality issues and maintain accurate inventory levels for repairs and replacements.
+ Participate in after-hours support roster and respond to customer inquiries promptly.
+ Collaborate with Application Specialists and other internal teams to resolve technical issues.
+ Identify and recommend improvements to products and processes.
+ Maintain documentation and service records in CRM systems within defined timelines.
**Who you are**
The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ You hold a certificate in Electronics, Science, or a related field.
+ You have 3 to 10 years of experience in a service or technical support environment. Experience in the IVD or blood screening sector is highly valued.
+ You communicate effectively in English, both written and spoken.
+ You are self-motivated, detail-oriented, and able to work independently.
+ You are proficient in Microsoft Office and electronic testing equipment.
+ You are willing to travel, including short-notice trips within Australia.
**What we offer**
Contract of Employment: Permanent position.
Location: Melbourne, Australia.
Work Hours: 8:30am - 5:00pm (Monday to Friday), with flexibility for after-hours support.
This is a brilliant opportunity to join Grifols, a company that values its employees and fosters professional growth in an excellent working environment.
#LI-HJ1
**Location: APAC : Australia : Home Office:Australia**
Learn more about Grifols ( ID:**
**Type:** Regular Full-Time
**Job Category:**
Field Service Engineer

Posted 11 days ago
Job Viewed
Job Description
The Field Service Engineer is responsible for developing and maintaining strong relationships with both internal and external customers while driving customer satisfaction through Service Excellence. Installing and maintaining electronic medical equipment across imaging modalities across Western Australia.
This role has a multi-modality focus including Radiopharmacy (RP), CT, Molecular Imaging (MI) and Xray
**Job Description**
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ 2+ years previous experience working with Cyclotron and/or Medical Diagnostic Imaging products, or relevant equivalent industry experience
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
+ Report regularly to management in accordance with reporting guidelines/procedures.
+ Complete other assignments and projects as directed.
+ Follow the alert procedure for system down.
+ Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
+ Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
+ Accurately complete and lodge all service documentation in a timely manner within company guidelines.
+ Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
+ Ensure that parts usage/ordering is optimized from both the companies and the customer's perspective.
**Quality Specific Goals:**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Ensure timely job dispatch closure and send customer reports as required by company guidelines.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications & Requirements**
+ Technical capability and willingness to work on GE HealthCare medical imaging/medical diagnostic products.
+ Knowledge and prior experience working on cyclotron is highly desirable
+ Knowledge and experience working in CT, PET, Nuclear Medicine or Xray would be desirable
+ Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Relevant licenses as required by Federal or State Legislation (eg: Electrical/Radiation Licenses), Work Cards (eg: White Card) and Australian Drivers licence (Class C minimum)
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
**Vaccine for Preventable Diseases**
+ Depending on location, some states have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
+ You may be required to provide evidence for current COVID-19 vaccination status and other VPD's as required
**Desired Characteristics**
+ Experience working with electronic systems in the medical industry
+ Ability to work in a hospital/clinical environment
+ Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across all modalities.
+ Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
+ Strong commitment and experience working within strict workplace safety standards and guidelines.
+ Solid fault-finding and problem-solving techniques.
+ Demonstrated ability/experience working on various computer networking systems.
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities.
+ Strong ability to communicate often complex technical issues to the customer in an "easy to understand" manner.
+ Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
+ High work standards, quality, strong work ethic.
+ Ability to travel is essential for business or training purposes.
+ Occasional (but infrequent) travel interstate and/or overseas may be required
+ Working overtime as required
**Additional Information**
**Relocation Assistance Provided:** No
Senior Field Service Engineer

Posted 1 day ago
Job Viewed
Job Description
**Country:**
Australia
**Location:**
AUSQLD114: QLD Telecommute, Telecommute, Brisbane, QLD, 4100, Australia
**Position Role Type:**
Unspecified
**Senior Field Service Engineer**
+ **A new career opportunity with the world's largest Aerospace and Defense technology company**
+ **Key role in national defense programs**
+ **Brisbane remote opportunity**
**Who we are?**
At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and defence. We are working side-by-side with our customers and partners to dream, design and deliver solutions that redefine the future of our industry. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.
**Your role**
We are seeking a highly skilled and experienced Field Service Engineer to support our government contracts division. The ideal candidate will have a comprehensive background in avionics, radio communications, and technical support, particularly within the defense sector. The candidate must possess strong problem-solving skills, exceptional communication abilities, and a proactive attitude towards achieving project objectives. This position requires the ability to work independently as well as collaboratively within a team environment.
**Key Responsibilities:**
+ Provide technical support and troubleshooting for various government contracts related to avionics systems, radio communications, and other defense-related equipment.
+ Support testing activities within the program as required & liaise with key stakeholders to ensure that planned testing meets their requirements.
+ Work collaboratively with the Technical and System Engineering Teams to establish testing/V&V priorities and ensure a joined-up approach for the System Integrator.
+ Serve as the primary point of contact for clients, addressing their inquiries, providing solutions, and ensuring customer satisfaction.
+ Manage and coordinate project activities, including equipment installation, configuration, testing, and maintenance, adhering to project timelines and requirements.
+ Conduct training sessions for end-users and customer personnel, ensuring their proficiency in operating and maintaining equipment according to specified standards.
+ Maintain accurate records of project activities, including technical documentation, service reports, and project updates. Provide regular progress reports to project stakeholders.
+ Work closely with internal teams, including engineers, project managers, and logistics personnel, to achieve project objectives and deliver exceptional service to our clients.
+ Identify opportunities for process improvement, efficiency enhancements, and cost-saving measures within the scope of project activities.
+ Work closely with our Business Development team to provide product technical support, trial, demonstrations, trade shows and customer meetings assistance.
**Skills and Qualifications**
+ Cert IV or higher in Electrical Engineering, Computer Science, or related field. Equivalent experience will be considered.
+ Minimum of 5 years of relevant experience in field service engineering, preferably within the defense industry.
+ In-depth knowledge of avionics systems, radio communications, and related technologies, including but not limited to HF - VHF - UHF, Tactical Radio Systems (such as ARC-210, HF-9500), and military GPS systems.
+ Proficiency in troubleshooting complex technical issues, both independently and as part of a team.
+ Strong interpersonal skills with the ability to effectively communicate technical concepts to audiences, including clients and internal stakeholders.
+ Experience with project management methodologies and tools, with a demonstrated ability to manage multiple projects simultaneously.
+ Willingness to travel domestically and internationally as required by project assignments.
+ Australian Citizenship and with a current NV1 security clearance.
**Desirable**
+ Bachelor's degree in electrical engineering, Computer Science, or related field.
+ Experience with military standards and regulations, including MIL-STD-810 and MIL-STD-461.
+ Familiarity with virtual avionics procedures trainers and simulation technologies, tactical data links.
+ Previous experience working with government agencies or military organizations.
+ Certifications in relevant technologies or project management (e.g., AGILE Safe etc.).
+ Knowledge of supply chain management principles and logistics processes.
**Benefits**
+ Competitive salary package
+ Education and training resources and support
+ Flexible work options and leave options, including paid parental leave and additional leave per year
+ Opportunities to network and connect globally within the RTX network
+ Employee Assistance Program and other wellbeing programs
+ Free on-site parking
+ Free on-site EV charging
+ Novated lease
+ Fantastic team and amazing culture with career growth opportunities
**Apply:** Apply online at our website .
Successful candidates must be eligible to obtain and maintain an **Australian Defence Security Clearance (NV1 standing)** ; eligibility can be found at . This position requires Australian Citizenship and eligibility to be certified compliant with US ITAR technology access requirements.
**_We are Collins Aerospace, and we hope you join us for an exciting career in AEROSPACE and DEFENCE._**
_Collins Aerospace is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Privacy Policy and Terms:
Click on this link ( to read the Policy and Terms
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Field Service Engineer - Medical
Posted 6 days ago
Job Viewed
Job Description
**This role will have a large element of travel across WA - if you're someone who is keen to explore, this role could encompass jobs from Broome to Margaret River.**
**In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment, mainly Stryker stretcher beds in ambulances.**
**You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.**
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
We offer:
+ Comprehensive onboarding and ongoing technical training
+ Competitive remuneration and incentive programs
+ Career growth opportunities within a global organisation
+ A supportive, inclusive team culture with strong leadership and shared purpose
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
Casual Field Service Engineer

Posted 11 days ago
Job Viewed
Job Description
**In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.**
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ Experience with fixing CT machines would be highly regarded
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
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Field Service Engineer - NSW

Posted 11 days ago
Job Viewed
Job Description
The Field Service Engineer is responsible for developing and maintaining strong relationships with both internal and external customers, driving customer satisfaction through service excellence. Installing and maintaining electronic equipment in the Imaging Portfolio modalities. Success will be achieved by applying a consultative, problem solving and customer focused approach to service delivery.
This role is primarily servicing MRI systems in the Sydney Metro Area, with some regional travel required.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
**Service Delivery**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE (Senior Field Engineer), Service operation specialist (SOS) and Service Delivery Manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
+ Report regularly to management in accordance with reporting guidelines/procedures.
+ Complete other assignments and projects as directed.
+ Follow the alert procedure for system down.
+ Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
+ Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
+ Accurately complete and lodge all service documentation in a timely manner within company guidelines.
+ Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test toolscalibrated according to the schedule requirements.
+ Ensure that parts usage/ordering is optimized from both the companies and the customer's perspective.
**Compliance**
+ Adhere to and uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
+ Adhere to all applicable GE and GE Healthcare compliance policies, codes, and training requirements
+ Identify and report any quality or compliance concerns and take immediate corrective action as required
**Quality Specific Goals**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
+ Complete all planned Quality and Compliance training within the defined deadlines
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Ensure timely job dispatch closure and send customer reports as required by company guidelines.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
+ Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int'l Law is broken.
+ Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
**Vaccine for Preventable Diseases**
+ Depending on location, some Countries / States have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
**Qualifications/Requirements**
+ Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade.
+ Relevant licenses as required to work in NSW
+ Experience working on MRI Medical Equipment is preferred.
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
+ Excellent verbal and written communication skills in local language as well as good command of English
+ Ability to synthesize complex issues and communicate in simple messages
+ Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers)
+ Excellent organizational and time management skills
+ Valid motor vehicle license
+ Willingness to travel within your specified geographic region
+ Compliance with vaccination mandates
**Desired Characteristics**
+ Experience working with electronic systems in the Healthcare, military, printing industry or similar environment
+ Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across both modalities.
+ Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
+ Strong commitment and experience working within strict workplace safety standards and guidelines.
+ Demonstrated ability/experience working on various computer networking systems.
+ High work standards, quality, strong work ethic
+ Team oriented with a customer satisfaction mindset
+ Willingness to be flexible/adapt to changing work environments
+ Thrive in a fast-paced, dynamic business environment
+ Demonstrate behaviours including empathy, humility, integrity, and resilience
_We expect all our employees to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity_
**Additional Information**
**Relocation Assistance Provided:** No
DI CS Field Service Engineer

Posted 11 days ago
Job Viewed
Job Description
**Req ID:**
Are you an experienced Field Service Engineer with expertise in Siemens Automation, Drives and Process Instruments? Do you thrive in a dynamic, hands-on role where you can apply your technical skills to real-world automation challenges? Siemens Australia is looking for a passionate and driven professional to join our team in Melbourne.
As a Field Service Engineer, you will be responsible for providing high-quality service, commissioning, and troubleshooting in Automation, Drives and Process Instruments across various industries, including manufacturing, energy, and infrastructure. You'll work closely with clients, ensuring seamless system operation, minimal downtime, and optimal performance.
Key Responsibilities:
- Perform commissioning, maintenance and fault diagnosis of Siemens Control Systems for a diverse customer base, onsite and remotely.
- Provide technical support and training to clients on Siemens control functionalities.
- Collaborate with internal teams and customers to develop automation solutions.
- Assist with project planning, estimations and execution.
- Ensure compliance with Siemens standards, safety regulations, and industry best practices.
What We're Looking For:
- Proven experience, at least 5-10 years in Field Service activities, specifically with Siemens automation and control systems.
- Strong knowledge of industrial automation, control systems, and process engineering.
- Strong knowledge and experience in Ship to Shore and Rubber tyre Gantry cranes will be a bonus.
- Ability to troubleshoot, analyse, and optimize automation systems efficiently.
- Excellent communication and customer service skills and attention to detail.
- Willingness to travel to client sites, locally, interstate and potentially overseas.
Why Siemens?
- Be part of a global technology leader shaping the future of automation
- Work on cutting-edge digital automation solutions
- Competitive salary, training, and career development opportunities
- Flexible working arrangements and supportive team culture
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Field Service Engineer - Southern Region

Posted 11 days ago
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Job Description
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Field Service Engineer - Southern Region for Beckman Coulter Diagnostics is responsible for providing the highest standard of technical service and support to our customers.
Location: This position is part of the service department located in Melbourne, VIC, Australia, and will be an on-site position in Mount Waverley (Melbourne). At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
You will be a part of the Southern Team and report to the Regional Service Manager responsible for service calls and installed base. If you thrive in a non-monotonous daily challenges, multifunctional team, and, fast-paced environment, role and want to work to build a world-class Service organization-read on.
In this role, you will have the opportunity to:
+ Prove your technical ability to troubleshoot and repair complex instrumentation across private pathology and hospital pathology customers in VIC, VIC, TAS, SA, WA, and NT.
+ Focus on performing preventative services to improve instrument reliability.
+ Work closely with Regional Service Managers to ensure effective first-time fix rates.
The essential requirements of the job include:
+ Equivalent of 3 years in industry experience in service, technical support or plant maintenance, preferably within the pathology diagnostics industry.
+ Tertiary qualifications in Electrical Engineering, Mechanical Engineering or Biomedical Engineering.
+ Ability to work independently and self-motivated.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - list specifics 30% travel, overnight, within territory or locations across VIC, TAS, SA, WA, and NT.
+ Must have a valid driver's license with an acceptable driving record
It would be a plus if you also possess previous experience in:
+ An electrical or restricted license would be an advantage.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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