100 Field Service Manager jobs in Australia

Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
AWS is seeking a senior Field Sales Operations professional to partner with a senior sales leader to drive operational excellence supporting accelerated business growth.
This is a high influence position that is expected to drive operational improvements through data-driven decision making, providing strategic insight to senior leaders. Success in this position requires someone who can effectively balance strategic thinking with hands-on data analysis, while collaborating across AWS functions including Finance, Marketing, and Central Operations teams. This role is pivotal in shaping the future of the business through customer segmentation and territory planning, driving growth initiatives and operational excellence.
Key job responsibilities
- Working with leadership and other Sales Operations Managers to support the business unit's weekly/monthly/quarterly/yearly cadence, performance management, annual goals, budgeting and ongoing forecasting processes
- Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, insights and dashboards to drive key business decisions across ANZ.
- Lead the development and provision of routine and ad-hoc analytic reports to AWS senior management regarding strategic initiatives, partner segment performance, performance against goals, etc. Ensure reports contribute to business insight and decision-making, and minimize overall report burden.
- Lead the modelling and development of recommendations for coverage/capacity/ competency planning aligned with targeted customer segmentation/verticals.
- Drive insights and strategic projects to increase efficiency and/or effectiveness internal in the Sales Operations team and in the field.
- Contribute to the modelling and development of recommendations for segment coverage/capacity/competency planning aligned with targeted customer segmentation/verticals.
A day in the life
You hold a high quality bar and are an effective multi-tasker who can navigate a deadline-driven environment with grace and efficiency. You are comfortable interpreting and applying policy to decision making with empathy. You create and maintain strong working relationships across all levels and disciplines.
About the team
The Field Sales Operations team are part of the ANZ Sales Operations and Strategy team; advisors and partners to ANZ sales leaders driving sales success through operational excellence. The team sits within the APJ and Global Sales Operations organisation.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of finance, business management and sales operations experience
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred Qualifications
- Experience working within a high-growth, technology company
- Experience presenting to senior leadership
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.