4 Finance Support jobs in Australia
Director of Finance & Business Support- InterContinental Hayman Great Barrier Reef
Hayman Island, Queensland
IHG
Posted today
Job Viewed
Job Description
**About Us**
IHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
**About the role**
As the **Director of Finance** and Business Support, you'll direct the hotel's financial operations and ensure the security of the hotel's assets. Reporting on the financial state of the hotel, you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting related issues with owners, auditors (internal and external) and regulatory agencies and provide timely financial analysis and reporting for effective decision making. In addition, you'll drive superior financial performance of the hotel and provide business support to key stakeholders of the business.
**Position title: Director of Finance Salary range: $170,000 - $180,000 per annum, not inclusive of superannuation** .
**Your day to day**
In this role, you'll take the lead on managing the hotel's financial operations while supporting a high-performing team to deliver service that exceeds expectations. You'll direct daily financial activity, assign work to maintain optimal staffing, and support team development through coaching, goal setting, and targeted training. You'll work closely with HR where necessary and maintain strong connections with owners, asset managers, regulatory agencies, and key stakeholders.
A critical part of your role will be enhancing financial acumen across the business, hosting regular finance meetings and on-the-job training to build capability. Guest experience remains a core focus, as such you will ensure financial processes like payment options and dispute resolutions support a seamless stay. Leveraging financial analysis, market trends, and ROI evaluations, you'll identify opportunities to maximise returns, manage budgets, and implement strategies to improve cost efficiency and profitability.
You'll also oversee compliance with payroll systems and legislative standards to ensure timely and accurate staff payments. With a strong focus on responsible business practices, you'll maintain robust internal controls, ensure audit readiness, manage contracts, and uphold company policies and government regulations. From financial forecasting to capital project analysis, you'll play a vital role in driving the hotel's long-term success and owner satisfaction.
**What we need from you**
The ideal candidate will hold at least a bachelor's degree or higher qualification in Accounting, Finance, or Commerce, and bring a minimum of 4-8 years of experience leading hotel accounting or audits.
Strong leadership is essential, with the ability to guide and inspire teams while fostering a culture of accountability and continuous improvement. You'll need excellent communication and analytical skills, enabling you to interpret complex financial data, influence stakeholders, and support strategic decision-making. A collaborative mindset and a proactive approach to driving change will position you for success in this dynamic, fast-paced environment.
**What we offer**
World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields. An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia's myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.
Please visit InterContinental Hayman Island's Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ's.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG Hotels & Resorts is one of the world's leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.
**About the role**
As the **Director of Finance** and Business Support, you'll direct the hotel's financial operations and ensure the security of the hotel's assets. Reporting on the financial state of the hotel, you'll also make recommendations to improve hotel profitability. You'll be the first point of contact for all hotel financial and accounting related issues with owners, auditors (internal and external) and regulatory agencies and provide timely financial analysis and reporting for effective decision making. In addition, you'll drive superior financial performance of the hotel and provide business support to key stakeholders of the business.
**Position title: Director of Finance Salary range: $170,000 - $180,000 per annum, not inclusive of superannuation** .
**Your day to day**
In this role, you'll take the lead on managing the hotel's financial operations while supporting a high-performing team to deliver service that exceeds expectations. You'll direct daily financial activity, assign work to maintain optimal staffing, and support team development through coaching, goal setting, and targeted training. You'll work closely with HR where necessary and maintain strong connections with owners, asset managers, regulatory agencies, and key stakeholders.
A critical part of your role will be enhancing financial acumen across the business, hosting regular finance meetings and on-the-job training to build capability. Guest experience remains a core focus, as such you will ensure financial processes like payment options and dispute resolutions support a seamless stay. Leveraging financial analysis, market trends, and ROI evaluations, you'll identify opportunities to maximise returns, manage budgets, and implement strategies to improve cost efficiency and profitability.
You'll also oversee compliance with payroll systems and legislative standards to ensure timely and accurate staff payments. With a strong focus on responsible business practices, you'll maintain robust internal controls, ensure audit readiness, manage contracts, and uphold company policies and government regulations. From financial forecasting to capital project analysis, you'll play a vital role in driving the hotel's long-term success and owner satisfaction.
**What we need from you**
The ideal candidate will hold at least a bachelor's degree or higher qualification in Accounting, Finance, or Commerce, and bring a minimum of 4-8 years of experience leading hotel accounting or audits.
Strong leadership is essential, with the ability to guide and inspire teams while fostering a culture of accountability and continuous improvement. You'll need excellent communication and analytical skills, enabling you to interpret complex financial data, influence stakeholders, and support strategic decision-making. A collaborative mindset and a proactive approach to driving change will position you for success in this dynamic, fast-paced environment.
**What we offer**
World class Staff Facilities including excellent Subsidised Accommodation with dedicated facilities including a pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields. An exciting and ever-changing Staff Activities Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more. Extensive Career Development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training, and optional courses. IHG Australia's myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & Perkbox platform with an extensive list of lifestyle and retail discounts redeemable across a multitude of businesses across the world.
Please visit InterContinental Hayman Island's Careers Page for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ's.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Sales Support Representative (Asset Finance)
Tullamarine, Victoria
Caterpillar, Inc.
Posted 9 days ago
Job Viewed
Job Description
**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About Caterpillar:**
Cat Financial is Caterpillar's captive finance company. Cat Financial isn't a traditional financial institution. We are part of the Caterpillar family and work with Caterpillar's customers and dealers. We provide retail and wholesale financing solutions to Cat customers and dealers for the complete line of Cat equipment.
For 100 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you'll find challenges that excite you and development opportunities to build a lifelong career
**About The Position** :
As a Sales Support Representative you will be primarily responsible for providing administrative and sales support functions to assist the sale of our financial products via our own dedicated sales force or through the Cat dealer network.
You will work within a strong team environment, committed to driving customer satisfaction as you guide customers through the origination process through quoting, credit applications, financial documents, insurance products and finally preparing the deal for settlement with Contract Admin.
This is a fast paced role providing you with excellent exposure to the operations of Cat Financial requiring skills in customer service, negotiation, time management and teamwork. Knowledge and experience of financial products is an advantage.
This position will see you liaising with customers, dealer sales reps, Cat Financial territory managers and other teams of Caterpillar. Your role will involve heavy use of a credit origination software called CapitalStream and our Salesforce.com CRM system.
**You will be responsible for:**
+ Completing customer applications and preparing finance documents within an origination system
+ Providing superior support to sales reps and our customers as they make phone and email enquiries
+ Ensuring data accuracy whilst working in a fast paced environment
+ Continuously learning and making recommendations to improve existing processes to increase velocity
**What you will bring to the team:**
Working in a fast paced environment and amongst a dedicated and committed team, you must demonstrate a high attention to detail and have exceptional organisational skills. Your strong customer focus and team-orientated attitude will ensure you build sound relationships to facilitate the accomplishment of work goals.
**Key Skills Required:**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.or training to enhance traditional sales practices.
**Desired Skills and qualifications:**
+ Excellent written and verbal communication, interpersonal and listening skills
+ Degree or relevant work experience in finance/accounting/marketing/sales
+ Experience working with CRM systems and Intermediate Microsoft Office skills
+ Commitment to quality and high attention to detail are essential skills
**Additional Information:**
+ This position requires the successful candidate to work full-time in our Tullamarine office.
**Posting Dates:**
September 4, 2025 - September 18, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About Caterpillar:**
Cat Financial is Caterpillar's captive finance company. Cat Financial isn't a traditional financial institution. We are part of the Caterpillar family and work with Caterpillar's customers and dealers. We provide retail and wholesale financing solutions to Cat customers and dealers for the complete line of Cat equipment.
For 100 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you'll find challenges that excite you and development opportunities to build a lifelong career
**About The Position** :
As a Sales Support Representative you will be primarily responsible for providing administrative and sales support functions to assist the sale of our financial products via our own dedicated sales force or through the Cat dealer network.
You will work within a strong team environment, committed to driving customer satisfaction as you guide customers through the origination process through quoting, credit applications, financial documents, insurance products and finally preparing the deal for settlement with Contract Admin.
This is a fast paced role providing you with excellent exposure to the operations of Cat Financial requiring skills in customer service, negotiation, time management and teamwork. Knowledge and experience of financial products is an advantage.
This position will see you liaising with customers, dealer sales reps, Cat Financial territory managers and other teams of Caterpillar. Your role will involve heavy use of a credit origination software called CapitalStream and our Salesforce.com CRM system.
**You will be responsible for:**
+ Completing customer applications and preparing finance documents within an origination system
+ Providing superior support to sales reps and our customers as they make phone and email enquiries
+ Ensuring data accuracy whilst working in a fast paced environment
+ Continuously learning and making recommendations to improve existing processes to increase velocity
**What you will bring to the team:**
Working in a fast paced environment and amongst a dedicated and committed team, you must demonstrate a high attention to detail and have exceptional organisational skills. Your strong customer focus and team-orientated attitude will ensure you build sound relationships to facilitate the accomplishment of work goals.
**Key Skills Required:**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.or training to enhance traditional sales practices.
**Desired Skills and qualifications:**
+ Excellent written and verbal communication, interpersonal and listening skills
+ Degree or relevant work experience in finance/accounting/marketing/sales
+ Experience working with CRM systems and Intermediate Microsoft Office skills
+ Commitment to quality and high attention to detail are essential skills
**Additional Information:**
+ This position requires the successful candidate to work full-time in our Tullamarine office.
**Posting Dates:**
September 4, 2025 - September 18, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
This advertiser has chosen not to accept applicants from your region.
1
Senior Sales Support Rep - Mining Finance
Tullamarine, Victoria
Caterpillar, Inc.
Posted 3 days ago
Job Viewed
Job Description
**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About The Company:**
Caterpillar Financial is Caterpillar's wholly owned captive financier, head quartered in Nashville, Tennessee. Our mission is to help our customers, dealers and Caterpillar succeed through financial services solutions. Caterpillar Mining Finance is a global team within the Structured Finance business unit of Cat Financial and is responsible for facilitating the mining equipment financing requirements of Caterpillar's Resource Industry customers through the use of structured equipment finance and corporate debt facilities. Customers include global mining houses, mining services providers and junior/startup mining companies.
**About The Opportunity:**
The role of the **Senior Sales Support Representative** is to provide support across the Caterpillar Mining Finance - Asia Pacific sales team and is regarded as a development role with the future potential to move to a more senior role within the sales team.
**Job Duties Include But Not Limited:**
This position is responsible for assisting the sales team in originating domestic and international financing opportunities as well as actively researching industry trends and markets for new business with both large mining customers and junior miners.
Working closely with the senior sales team, the role will be required to provide support for originating opportunities, preparing financial proposals and quotes, conducting due diligence, working with the credit team on credit approvals and the operations team on the overall document execution process as well as assisting to manage the customer relationship over the life of the contract and beyond.
**Key skills requirements for this role include;**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Industry Knowledge** : Knowledge of the organisation's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
**Qualifications and Experience:**
+ University Degree in a Business/Finance or similar qualification would be desirable
+ Minimum of 4 years relevant work experience in leasing and equipment finance
+ Strong analytical and modelling skills coupled with sound commercial judgment and negotiation abilities
+ Track record in managing customer relationships
+ This role requires 10% domestic and some international travel
**Additional Information;**
+ Sponsorship is not available
+ Working environment - 5 days in office
**Employee Benefits** :
+ **Salary** - We offer competitive remuneration package, including attractive bonus and share options.
+ **Parental Leave** - Generous parental leave policy and you can choose how you take your leave (full pay or half pay)
+ **Diversity and Inclusion -** At Caterpillar we are committed to diversity and inclusion, equal opportunity and equal outcome.
+ **Discounts** - We have staff discounts across health insurance, shopping, food, health & wellbeing and travel.
+ **Global Presence** - As Caterpillar is a global company, we have many career opportunities across the globe and have training and development opportunities.
**Posting Dates:**
September 8, 2025 - September 21, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About The Company:**
Caterpillar Financial is Caterpillar's wholly owned captive financier, head quartered in Nashville, Tennessee. Our mission is to help our customers, dealers and Caterpillar succeed through financial services solutions. Caterpillar Mining Finance is a global team within the Structured Finance business unit of Cat Financial and is responsible for facilitating the mining equipment financing requirements of Caterpillar's Resource Industry customers through the use of structured equipment finance and corporate debt facilities. Customers include global mining houses, mining services providers and junior/startup mining companies.
**About The Opportunity:**
The role of the **Senior Sales Support Representative** is to provide support across the Caterpillar Mining Finance - Asia Pacific sales team and is regarded as a development role with the future potential to move to a more senior role within the sales team.
**Job Duties Include But Not Limited:**
This position is responsible for assisting the sales team in originating domestic and international financing opportunities as well as actively researching industry trends and markets for new business with both large mining customers and junior miners.
Working closely with the senior sales team, the role will be required to provide support for originating opportunities, preparing financial proposals and quotes, conducting due diligence, working with the credit team on credit approvals and the operations team on the overall document execution process as well as assisting to manage the customer relationship over the life of the contract and beyond.
**Key skills requirements for this role include;**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Industry Knowledge** : Knowledge of the organisation's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Value Selling:** Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
**Qualifications and Experience:**
+ University Degree in a Business/Finance or similar qualification would be desirable
+ Minimum of 4 years relevant work experience in leasing and equipment finance
+ Strong analytical and modelling skills coupled with sound commercial judgment and negotiation abilities
+ Track record in managing customer relationships
+ This role requires 10% domestic and some international travel
**Additional Information;**
+ Sponsorship is not available
+ Working environment - 5 days in office
**Employee Benefits** :
+ **Salary** - We offer competitive remuneration package, including attractive bonus and share options.
+ **Parental Leave** - Generous parental leave policy and you can choose how you take your leave (full pay or half pay)
+ **Diversity and Inclusion -** At Caterpillar we are committed to diversity and inclusion, equal opportunity and equal outcome.
+ **Discounts** - We have staff discounts across health insurance, shopping, food, health & wellbeing and travel.
+ **Global Presence** - As Caterpillar is a global company, we have many career opportunities across the globe and have training and development opportunities.
**Posting Dates:**
September 8, 2025 - September 21, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
This advertiser has chosen not to accept applicants from your region.
2
Senior Support Engineer-Dynamics 365 Finance and Operations Platform
Sydney, New South Wales
Microsoft Corporation
Posted 15 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Design and implement customizations using X+ and extensions in Dynamics 365 FnO.
+ Manage integrations with external systems (e.g., IDMS, JSLT, Power Platform).
+ Support data migration, environment setup, and release management.
+ Collaborate with functional consultants and business stakeholders to translate requirements into technical solutions.
+ Provide tier-3 support and root cause analysis for production issues.
**Qualifications**
Required Qualifications:
+ Deep knowledge of Dynamics 365 FnO architecture and development tools.
+ Experience with LCS, Azure DevOps, and data entities.
+ Programming skills are useful, preferably in C++ or C# development - basic knowledge (ability to read code and write simple programs)
+ Understanding of IIS, troubleshooting website issues, HTTP responses
+ Network debugging skills (Fiddler, Network Monitor , Wireshark , Message Analyzer)
+ Good knowledge of Microsoft SQL and Active Directory
+ Strong debugging and performance tuning skills
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Design and implement customizations using X+ and extensions in Dynamics 365 FnO.
+ Manage integrations with external systems (e.g., IDMS, JSLT, Power Platform).
+ Support data migration, environment setup, and release management.
+ Collaborate with functional consultants and business stakeholders to translate requirements into technical solutions.
+ Provide tier-3 support and root cause analysis for production issues.
**Qualifications**
Required Qualifications:
+ Deep knowledge of Dynamics 365 FnO architecture and development tools.
+ Experience with LCS, Azure DevOps, and data entities.
+ Programming skills are useful, preferably in C++ or C# development - basic knowledge (ability to read code and write simple programs)
+ Understanding of IIS, troubleshooting website issues, HTTP responses
+ Network debugging skills (Fiddler, Network Monitor , Wireshark , Message Analyzer)
+ Good knowledge of Microsoft SQL and Active Directory
+ Strong debugging and performance tuning skills
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
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