53 Fitness First jobs in Australia
Customer Service Representative
Gold Coast, Queensland
Concentrix
Posted 2 days ago
Job Viewed
Job Description
Job Title:
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Royal Park, South Australia
Valmont Industries, Inc.
Posted 2 days ago
Job Viewed
Job Description
Cnr Wilson & Frederick Road Royal Park South Australia 5014
**About Us**
At Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power. And we increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.
**HR Products,** a Valmont Company, has grown into one of Australia's largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
**How you will contribute**
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Royal Park on a full-time basis. Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
+ Working within Customer Service Team, processing of RFQ to Order release stages.
+ Liaise with internal departments such as manufacturing, logistics and finance to ensure seamless order processing and fulfilment.
+ Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
+ Collaboration with external sales team, providing comprehensive support
+ Answers customer queries regarding pricing, turnaround and technical information.
+ Enters, maintains and reviews customer pricing and customer database, ensuring interactions and inquiries are documented and reported in Phocas / QAD / CRM portal.
+ Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
**About you**
+ Demonstrated experience in a sales,
**About Us**
At Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power. And we increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.
**HR Products,** a Valmont Company, has grown into one of Australia's largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
**How you will contribute**
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Royal Park on a full-time basis. Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
+ Working within Customer Service Team, processing of RFQ to Order release stages.
+ Liaise with internal departments such as manufacturing, logistics and finance to ensure seamless order processing and fulfilment.
+ Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
+ Collaboration with external sales team, providing comprehensive support
+ Answers customer queries regarding pricing, turnaround and technical information.
+ Enters, maintains and reviews customer pricing and customer database, ensuring interactions and inquiries are documented and reported in Phocas / QAD / CRM portal.
+ Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
**About you**
+ Demonstrated experience in a sales,
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Specialist
Brisbane, Queensland
Xylem
Posted 2 days ago
Job Viewed
Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry.
The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
**The Role:**
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
**About you:**
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry.
The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
**The Role:**
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
**About you:**
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
This advertiser has chosen not to accept applicants from your region.
2
Manager - Customer Service
Brisbane, Queensland
Stryker
Posted 2 days ago
Job Viewed
Job Description
We're hiring a **Customer Service Manager** to lead a high-performing team delivering critical support to our customers across ANZ. Based in Sydney, Brisbane, or Melbourne, you'll oversee three Team Leaders and a large frontline team focused on transaction processing-including open orders and related operations.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
3
Manager - Customer Service
Melbourne, Victoria
Stryker
Posted 2 days ago
Job Viewed
Job Description
We're hiring a **Customer Service Manager** to lead a high-performing team delivering critical support to our customers across ANZ. Based in Sydney, Brisbane, or Melbourne, you'll oversee three Team Leaders and a large frontline team focused on transaction processing-including open orders and related operations.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
4
Manager - Customer Service
Sydney, New South Wales
Stryker
Posted 2 days ago
Job Viewed
Job Description
We're hiring a **Customer Service Manager** to lead a high-performing team delivering critical support to our customers across ANZ. Based in Sydney, Brisbane, or Melbourne, you'll oversee three Team Leaders and a large frontline team focused on transaction processing-including open orders and related operations.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Specialist
Gold Coast, Queensland
Concentrix
Posted 2 days ago
Job Viewed
Job Description
Job Title:
Customer Service Specialist
Job Description
**Shape the Future of Customer Service with a Leading Superannuation Fund - Based in Robina**
We are seeking multiple consultants to join our team at Concentrix, a global leader in customer experience solutions, as we partner with one of Australia's most trusted and respected superannuation funds.
**Start Date:** 18th August and Future Intakes
**Location:** Vibrant Robina Delivery Centre - full-time onsite
**Salary:** $55,565 + 12% Super ($28.12/hr) + penalties + incentives
**Hours:** Rotating roster Monday to Friday, 7:00 AM - 8:00 PM
**Training: 4** weeks of comprehensive, paid training
**Why You'll Love This Role**
- Work on behalf of a top-tier Australian superannuation provider
- Be part of a team that makes a real difference in members' financial futures
- Thrive in a supportive, professional, and vibrant office located in the heart of Robina
- Enjoy exclusive staff perks and recognition initiatives
**Your Day-to-Day**
- Be the first point of contact for customer enquiries
- Understand and respond to individual member needs with care and empathy
- Support across multiple channels: start on voice and grow into digital (web, apps, social media)
- Navigate systems to resolve queries efficiently and professionally
**Who You Are?**
- A customer service superstar who's passionate about helping others
- Empathetic, adaptable, and solutions-focused
- Comfortable working with multiple systems and learning new tech
- Motivated to achieve team goals and KPIs
**What's in It for You?**
- Permanent, stable employment with career growth
- Discounts with popular retail and lifestyle brands
- Free on-site parking
- Free Employee Assistance Program (EAP) for you and your family
- Be part of an award-winning, inclusive workplace
Apply now to start your career in a purpose-driven, people-focused role with one of Australia's leading superannuation funds - right here in Robina.
_Applicants must be 18+ with full Australian working rights and able to complete background and police checks._
_Concentrix is an Equal Opportunity Employer._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Specialist
Job Description
**Shape the Future of Customer Service with a Leading Superannuation Fund - Based in Robina**
We are seeking multiple consultants to join our team at Concentrix, a global leader in customer experience solutions, as we partner with one of Australia's most trusted and respected superannuation funds.
**Start Date:** 18th August and Future Intakes
**Location:** Vibrant Robina Delivery Centre - full-time onsite
**Salary:** $55,565 + 12% Super ($28.12/hr) + penalties + incentives
**Hours:** Rotating roster Monday to Friday, 7:00 AM - 8:00 PM
**Training: 4** weeks of comprehensive, paid training
**Why You'll Love This Role**
- Work on behalf of a top-tier Australian superannuation provider
- Be part of a team that makes a real difference in members' financial futures
- Thrive in a supportive, professional, and vibrant office located in the heart of Robina
- Enjoy exclusive staff perks and recognition initiatives
**Your Day-to-Day**
- Be the first point of contact for customer enquiries
- Understand and respond to individual member needs with care and empathy
- Support across multiple channels: start on voice and grow into digital (web, apps, social media)
- Navigate systems to resolve queries efficiently and professionally
**Who You Are?**
- A customer service superstar who's passionate about helping others
- Empathetic, adaptable, and solutions-focused
- Comfortable working with multiple systems and learning new tech
- Motivated to achieve team goals and KPIs
**What's in It for You?**
- Permanent, stable employment with career growth
- Discounts with popular retail and lifestyle brands
- Free on-site parking
- Free Employee Assistance Program (EAP) for you and your family
- Be part of an award-winning, inclusive workplace
Apply now to start your career in a purpose-driven, people-focused role with one of Australia's leading superannuation funds - right here in Robina.
_Applicants must be 18+ with full Australian working rights and able to complete background and police checks._
_Concentrix is an Equal Opportunity Employer._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Advisor
Brisbane, Queensland
Concentrix
Posted 2 days ago
Job Viewed
Job Description
Job Title:
Customer Service Advisor
Job Description
The Customer Service Advisor position interfaces with customers via chat messaging, inbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
**Join Our Team in 2025!**
**Are you ready to kickstart a rewarding career? We're expanding, and we're looking for passionate individuals to join us! This is your chance to make a meaningful impact by delivering exceptional customer service for Australia's largest superannuation funds, serving 3.4 million members. Don't miss this opportunity to be part of a dynamic team and help make a difference.**
**What You'll Love About This Role:**
**Competitive Pay: $27.17 per hour + Super**
**Comprehensive Training: No call centre experience? No problem! We provide full training and ongoing coaching to help you thrive.**
**Prime Location: Based in Brisbane CBD, just across from Central Station.**
**Work-Life Balance: Monday to Friday, 7 am to 8 pm rotating roster-no weekends!**
**4 Day Work Week:** **Transition into a 30 hour 4 day work week after 4 weeks of full time training.**
**Full time & Part Time roles available**
**Key Responsibilities:**
**Handle customer inquiries via inbound calls, delivering accurate and timely information.**
**Maintain confidentiality while managing personal and sensitive information.**
**Provide an exceptional service experience that leaves customers smiling.**
**Refer customers to independent support when needed.**
**Navigate multiple systems to resolve customer inquiries efficiently.**
**Ensure compliance with regulatory security requirements.**
**Who You Are:**
**Excellent verbal and written communication skills.**
**A proactive problem-solver who can think on their feet.**
**Comfortable navigating computer systems in a fast-paced environment.**
**A team player who can also work independently.**
**Passionate about delivering outstanding customer service.**
**What's in It for You?**
**Endless Growth Opportunities: 80% of our frontline managers are promoted from within!**
**Modern Office Vibe: Enjoy a lively atmosphere in the heart of the city, just a stone's throw from Central Train Station and Queen Street Mall.**
**Wellness-Focused Environment: Embrace our "dress for your day" policy and participate in fun themed events.**
**Incentive Bonuses: Enjoy a 3% incentive bonus on top of your salary.**
**Supportive Resources: Access our Employee Assistance Program for additional help.**
**Generous Referral Bonuses: Earn uncapped bonuses for bringing in great talent!**
**Employee Discounts:** **Enjoy discounts on private health, tech and more!**
**Your unique talents deserve a workplace that celebrates them.**
**Apply now and join us on this exciting journey!**
Location:
AUS Brisbane - 288 Edward Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Advisor
Job Description
The Customer Service Advisor position interfaces with customers via chat messaging, inbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.
**Join Our Team in 2025!**
**Are you ready to kickstart a rewarding career? We're expanding, and we're looking for passionate individuals to join us! This is your chance to make a meaningful impact by delivering exceptional customer service for Australia's largest superannuation funds, serving 3.4 million members. Don't miss this opportunity to be part of a dynamic team and help make a difference.**
**What You'll Love About This Role:**
**Competitive Pay: $27.17 per hour + Super**
**Comprehensive Training: No call centre experience? No problem! We provide full training and ongoing coaching to help you thrive.**
**Prime Location: Based in Brisbane CBD, just across from Central Station.**
**Work-Life Balance: Monday to Friday, 7 am to 8 pm rotating roster-no weekends!**
**4 Day Work Week:** **Transition into a 30 hour 4 day work week after 4 weeks of full time training.**
**Full time & Part Time roles available**
**Key Responsibilities:**
**Handle customer inquiries via inbound calls, delivering accurate and timely information.**
**Maintain confidentiality while managing personal and sensitive information.**
**Provide an exceptional service experience that leaves customers smiling.**
**Refer customers to independent support when needed.**
**Navigate multiple systems to resolve customer inquiries efficiently.**
**Ensure compliance with regulatory security requirements.**
**Who You Are:**
**Excellent verbal and written communication skills.**
**A proactive problem-solver who can think on their feet.**
**Comfortable navigating computer systems in a fast-paced environment.**
**A team player who can also work independently.**
**Passionate about delivering outstanding customer service.**
**What's in It for You?**
**Endless Growth Opportunities: 80% of our frontline managers are promoted from within!**
**Modern Office Vibe: Enjoy a lively atmosphere in the heart of the city, just a stone's throw from Central Train Station and Queen Street Mall.**
**Wellness-Focused Environment: Embrace our "dress for your day" policy and participate in fun themed events.**
**Incentive Bonuses: Enjoy a 3% incentive bonus on top of your salary.**
**Supportive Resources: Access our Employee Assistance Program for additional help.**
**Generous Referral Bonuses: Earn uncapped bonuses for bringing in great talent!**
**Employee Discounts:** **Enjoy discounts on private health, tech and more!**
**Your unique talents deserve a workplace that celebrates them.**
**Apply now and join us on this exciting journey!**
Location:
AUS Brisbane - 288 Edward Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Specialist
Concentrix
Posted 2 days ago
Job Viewed
Job Description
Job Title:
Customer Service Specialist
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Want to step into something new? Take the leap and commence with Concentrix in this 100% work from home role, delivering services on behalf of a high visibility Federal Government Agency.
Enjoy rewarding work by providing critical inbound voice services to everyday Australians just like you. Join a quickly growing
Customer Service Specialist
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Want to step into something new? Take the leap and commence with Concentrix in this 100% work from home role, delivering services on behalf of a high visibility Federal Government Agency.
Enjoy rewarding work by providing critical inbound voice services to everyday Australians just like you. Join a quickly growing
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Officer
Gold Coast, Queensland
Concentrix
Posted 3 days ago
Job Viewed
Job Description
Job Title:
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Join the Vibe at Concentrix Robina - Where Purpose Meets Passion!**
+ **Start date:** 22 th of September 2025
+ **Hours:** Monday to Friday, 8AM-8PM (rotating roster, daylight savings applies)
+ **Training:** 4 weeks of paid, hands-on training to set you up for success
+ **Pay:** $28.12/hr + 12% super + penalty rates
+ **Location:** Full-time onsite at our buzzing **Robina delivery centre** (right next to Robina Town Centre!)
Ready to turn your customer service superpowers into something truly meaningful? At **Concentrix** , we're not just answering calls - we're creating moments that matter. If you're all about empathy, energy, and making a real impact, this is your chance to shine!
We're on the lookout for **Customer Care Consultant** who want to be part of a team that's transforming the superannuation experience - one conversation at a time. You'll be the friendly voice and guiding hand that helps members feel confident, supported, and empowered.
**What You'll be doing?**
+ Be the **first point of contact** for members - helping them navigate their super with clarity and care.
+ Deliver **personalised support** across voice and digital channels (think web chat, apps, social media, and more!).
+ Work your magic across multiple systems and knowledge bases.
+ Keep things confidential and professional while staying upbeat and approachable.
**You're a Perfect Fit If You:**
+ Love helping people and thrive on delivering **top-tier customer service**
+ Are a natural empath and communicator
+ Are tech-savvy and quick to learn new systems
+ Enjoy smashing goals and solving problems
+ Adapt like a pro in fast-paced environments
**Perks That Pop:**
+ **Permanent role** with real career growth
+ **Exclusive discounts** with big-name brands
+ **Free parking** and a vibrant office vibe
+ **Recognition programs** that celebrate YOU
+ **Free EAP** support for you and your fam
+ Be part of an **award-winning workplace** that's all about purpose, passion, and people
If you're all about bringing energy, empathy, and excellence to every interaction - **APPLY NOW** and let's make superannuation super awesome together!
**APPLY NOW!** _and embark on a rewarding career journey with us at Concentrix!_
_*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks._
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Join the Vibe at Concentrix Robina - Where Purpose Meets Passion!**
+ **Start date:** 22 th of September 2025
+ **Hours:** Monday to Friday, 8AM-8PM (rotating roster, daylight savings applies)
+ **Training:** 4 weeks of paid, hands-on training to set you up for success
+ **Pay:** $28.12/hr + 12% super + penalty rates
+ **Location:** Full-time onsite at our buzzing **Robina delivery centre** (right next to Robina Town Centre!)
Ready to turn your customer service superpowers into something truly meaningful? At **Concentrix** , we're not just answering calls - we're creating moments that matter. If you're all about empathy, energy, and making a real impact, this is your chance to shine!
We're on the lookout for **Customer Care Consultant** who want to be part of a team that's transforming the superannuation experience - one conversation at a time. You'll be the friendly voice and guiding hand that helps members feel confident, supported, and empowered.
**What You'll be doing?**
+ Be the **first point of contact** for members - helping them navigate their super with clarity and care.
+ Deliver **personalised support** across voice and digital channels (think web chat, apps, social media, and more!).
+ Work your magic across multiple systems and knowledge bases.
+ Keep things confidential and professional while staying upbeat and approachable.
**You're a Perfect Fit If You:**
+ Love helping people and thrive on delivering **top-tier customer service**
+ Are a natural empath and communicator
+ Are tech-savvy and quick to learn new systems
+ Enjoy smashing goals and solving problems
+ Adapt like a pro in fast-paced environments
**Perks That Pop:**
+ **Permanent role** with real career growth
+ **Exclusive discounts** with big-name brands
+ **Free parking** and a vibrant office vibe
+ **Recognition programs** that celebrate YOU
+ **Free EAP** support for you and your fam
+ Be part of an **award-winning workplace** that's all about purpose, passion, and people
If you're all about bringing energy, empathy, and excellence to every interaction - **APPLY NOW** and let's make superannuation super awesome together!
**APPLY NOW!** _and embark on a rewarding career journey with us at Concentrix!_
_*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks._
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
9