20 Flexible Engagement jobs in Australia
Customer Engagement Specialist
Posted 18 days ago
Job Viewed
Job Description
At LexisNexis, we are redefining how legal professionals access, use, and deliver legal services. As part of RELX, a global leader in information analytics, LexisNexis provides world-class legal content, research, and practical solutions that support lawyers, in-house teams, government, and businesses.
About the Role:
We're looking for a driven Customer Engagement Specialist to join our Practical Guidance team at LexisNexis. In this pivotal role, you will engage directly with our customers: building strong relationships, driving adoption of LexisNexis Practical Guidance, and supporting retention and growth across strategic accounts.
You will work closely with client senior decision makers, knowledge managers, and practice teams to help them embed Practical Guidance into their workflow. You'll also collaborate with internal sales, product, and content teams to deliver insights, shape product value propositions, and influence the future of our solutions.
This is a unique opportunity for a customer-focused professional who enjoys client engagement and helping customers adopt tech-driven legal content solutions.
This is a 12-month parental leave cover role to be based in Sydney, Melbourne or Brisbane with the possibility of combined home/office-based arrangements to have flexible work-life balance. We are also open to other states across Australia for the right candidate for this role.
Responsibilities:
+ Build and strengthen relationships with client stakeholders and end users
+ Drive content and product usage and customer satisfaction
+ Support Sales team colleagues with renewals, upsell, and cross-sell opportunities
+ Deliver tailored content and product training, and support for strategic account trials
+ Share customer insights and feedback to the business to inform content and product development
Requirements:
+ Tertiary qualified (legal and/or communications qualification preferred)
+ Prior experience in a customer-facing role preferably within legal software or subscription-based content products
+ Exceptional communication and stakeholder engagement skills
+ Strong commercial acumen with a customer-first mindset
+ Confidence delivering presentations, demonstrations and training sessions
+ Understanding of legal practitioner workflows and challenges
+ Experience working in a law firm, in-house legal, or legal knowledge team desirable
+ High level of emotional intelligence, resilience, and problem-solving skills
+ Collaborative and proactive approach with excellent time management
Work in a way that works for you
We promote a healthy work/life balance across the organisation.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a global leader in legal tech and innovation
+ Work with top-tier law firms, corporates, and government clients
+ Flexible working arrangements
+ Access to learning and development resources
+ Annual flu vaccinations
Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:
now and help shape the future of legal services by driving adoption of innovative solutions across Australia.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Customer Engagement Specialist
Posted 18 days ago
Job Viewed
Job Description
At LexisNexis, we are redefining how legal professionals access, use, and deliver legal services. As part of RELX, a global leader in information analytics, LexisNexis provides world-class legal content, research, and practical solutions that support lawyers, in-house teams, government, and businesses.
About the Role:
We're looking for a driven Customer Engagement Specialist to join our Practical Guidance team at LexisNexis. In this pivotal role, you will engage directly with our customers: building strong relationships, driving adoption of LexisNexis Practical Guidance, and supporting retention and growth across strategic accounts.
You will work closely with client senior decision makers, knowledge managers, and practice teams to help them embed Practical Guidance into their workflow. You'll also collaborate with internal sales, product, and content teams to deliver insights, shape product value propositions, and influence the future of our solutions.
This is a unique opportunity for a customer-focused professional who enjoys client engagement and helping customers adopt tech-driven legal content solutions.
This is a 12-month parental leave cover role to be based in Sydney, Melbourne or Brisbane with the possibility of combined home/office-based arrangements to have flexible work-life balance. We are also open to other states across Australia for the right candidate for this role.
Responsibilities:
+ Build and strengthen relationships with client stakeholders and end users
+ Drive content and product usage and customer satisfaction
+ Support Sales team colleagues with renewals, upsell, and cross-sell opportunities
+ Deliver tailored content and product training, and support for strategic account trials
+ Share customer insights and feedback to the business to inform content and product development
Requirements:
+ Tertiary qualified (legal and/or communications qualification preferred)
+ Prior experience in a customer-facing role preferably within legal software or subscription-based content products
+ Exceptional communication and stakeholder engagement skills
+ Strong commercial acumen with a customer-first mindset
+ Confidence delivering presentations, demonstrations and training sessions
+ Understanding of legal practitioner workflows and challenges
+ Experience working in a law firm, in-house legal, or legal knowledge team desirable
+ High level of emotional intelligence, resilience, and problem-solving skills
+ Collaborative and proactive approach with excellent time management
Work in a way that works for you
We promote a healthy work/life balance across the organisation.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a global leader in legal tech and innovation
+ Work with top-tier law firms, corporates, and government clients
+ Flexible working arrangements
+ Access to learning and development resources
+ Annual flu vaccinations
Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:
now and help shape the future of legal services by driving adoption of innovative solutions across Australia.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Customer Engagement Specialist
Posted 18 days ago
Job Viewed
Job Description
At LexisNexis, we are redefining how legal professionals access, use, and deliver legal services. As part of RELX, a global leader in information analytics, LexisNexis provides world-class legal content, research, and practical solutions that support lawyers, in-house teams, government, and businesses.
About the Role:
We're looking for a driven Customer Engagement Specialist to join our Practical Guidance team at LexisNexis. In this pivotal role, you will engage directly with our customers: building strong relationships, driving adoption of LexisNexis Practical Guidance, and supporting retention and growth across strategic accounts.
You will work closely with client senior decision makers, knowledge managers, and practice teams to help them embed Practical Guidance into their workflow. You'll also collaborate with internal sales, product, and content teams to deliver insights, shape product value propositions, and influence the future of our solutions.
This is a unique opportunity for a customer-focused professional who enjoys client engagement and helping customers adopt tech-driven legal content solutions.
This is a 12-month parental leave cover role to be based in Sydney, Melbourne or Brisbane with the possibility of combined home/office-based arrangements to have flexible work-life balance. We are also open to other states across Australia for the right candidate for this role.
Responsibilities:
+ Build and strengthen relationships with client stakeholders and end users
+ Drive content and product usage and customer satisfaction
+ Support Sales team colleagues with renewals, upsell, and cross-sell opportunities
+ Deliver tailored content and product training, and support for strategic account trials
+ Share customer insights and feedback to the business to inform content and product development
Requirements:
+ Tertiary qualified (legal and/or communications qualification preferred)
+ Prior experience in a customer-facing role preferably within legal software or subscription-based content products
+ Exceptional communication and stakeholder engagement skills
+ Strong commercial acumen with a customer-first mindset
+ Confidence delivering presentations, demonstrations and training sessions
+ Understanding of legal practitioner workflows and challenges
+ Experience working in a law firm, in-house legal, or legal knowledge team desirable
+ High level of emotional intelligence, resilience, and problem-solving skills
+ Collaborative and proactive approach with excellent time management
Work in a way that works for you
We promote a healthy work/life balance across the organisation.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Be part of a global leader in legal tech and innovation
+ Work with top-tier law firms, corporates, and government clients
+ Flexible working arrangements
+ Access to learning and development resources
+ Annual flu vaccinations
Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:
now and help shape the future of legal services by driving adoption of innovative solutions across Australia.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Service Engagement Lead
Posted 5 days ago
Job Viewed
Job Description
+ We're a 'Family Friendly' certified workplace - we understand the diverse roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
The Service Engagement Lead (SEL) plays a critical leadership role in ensuring the successful delivery of IT services to a key client. Acting as the single point of contact and voice of the company on-site, the SEL oversees service performance, drives continuous improvement, and manages a team of Service Owners, a CSI (Continual Service Improvement) Lead, and Performance Management staff. This role ensures alignment between client expectations and service delivery outcomes, fostering strong relationships and operational excellence.
**Responsibilities**
+ Act as the primary on-site representative of CP, building a trusted client relationship and serving as the escalation point for service-related issues to ensure timely resolution.
+ Clearly communicate service performance, risks, and improvement initiatives to client stakeholders, and lead service reviews and strategic planning for service evolution.
+ Supervise and support Service Owners, the CSI Lead, and Performance Management team members through coaching, feedback, and development, fostering a collaborative and accountable team culture focused on service excellence.
+ Ensure services are delivered in line with agreed Performance Levels, contractual obligations, ITIL practices, and Leidos policies, while championing CSI initiatives and promoting innovation and proactive problem-solving across service domains.
+ Monitor, report, and maintain accurate documentation on service performance, identify trends and improvement areas, and support audit and compliance activities as required.
**What You'll Bring to Make An Impact**
+ Demonstrated experience in IT service delivery management within a client-facing environment, with the ability to work independently on-site and represent the company professionally.
+ Strong leadership and people management capabilities, with a focus on team development and performance.
+ In-depth knowledge of ITIL frameworks and service management principles.
+ Excellent communication skills, with proven ability in stakeholder engagement and conflict resolution.
+ Skilled in managing performance measures and driving continual service improvement (CSI) initiatives.
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_This role does require the successful applicant to be an Australian Citizen and_ _be willing to obtain and hold a NV-1 or greater security clearance_ _. _
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - interviews and background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Community Engagement Manager
Posted 9 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Community Engagement Manager
**What does a successful Community Engagement Manager do at Pinch Payments (Part of Fiserv)?**
As the Community Engagement Manager for Pinch, you will play a pivotal role in engaging and representing the company within the accounting, Software as a Service (SaaS), and Small and Medium Business (SMB) ecosystems. Your responsibilities will also include supporting strategic partner Go-To-Market (GTM) initiatives through events, conversations, and collaborative content efforts.
**Key Responsibilities:**
+ Develop and implement strategic community engagement plans tailored to the accounting, SaaS, and SMB ecosystems to enhance Pinch's presence and acquisition efforts.
+ Cultivate and maintain relationships with key advisors, partners, and stakeholders to drive community-led acquisition and foster high levels of trust.
+ Lead the planning, execution, and reporting of events, including both in-person and virtual engagements, to connect with target audiences effectively.
+ Monitor and actively participate in conversations within social platforms and industry groups to build relationships, gather insights, and enhance Pinch's visibility.
+ Collaborate with strategic partners on Go-To-Market activities, including events, discussions, and content collaborations to drive mutual growth and success.
**Qualifications:**
+ Bachelor's degree in Marketing, Communications, Business, or related field.
+ Proven experience in community engagement, relationship management, or partnership development within the accounting, SaaS, or SMB sectors.
+ Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
+ Strong project management abilities, including event planning and execution, with a focus on delivering impactful community engagement initiatives.
+ Experience in monitoring social media platforms, industry groups, and online communities.
+ Understanding of community-driven acquisition strategies and partner GTM approaches.
**Why Join Pinch Payments(Part of Fiserv):**
+ Be part of a small but mighty team making a real impact in the payments space
+ Opportunity to shape the product experience from the ground up
+ Work with passionate people in a supportive, fast-moving environment
+ Backed by Fiserv, with the agility of a startup and the stability of a global company
#LI-VC1
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Engagement Manager - ProServe
Posted 16 days ago
Job Viewed
Job Description
The Amazon Web Services Professional Services (ProServe) ANZ business, Modernization team, is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects.
In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.
Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation
Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see job responsibilities
As an experienced professional services program/project manager, you will be responsible for:
- Leading and managing complex cloud migration and implementation projects
- Leveraging your knowledge of AWS to coordinate technical decisions and strategic planning
- Bridging business requirements with technical solutions, facilitating discussions and ensuring alignment with customer business outcomes
- Manage technical teams to distill customer needs into clear technical requirements and map them to business outcomes
- Oversee technical teams to decompose complex technical problems into actionable, deliverable solutions
- Contributing to technical documentation and define documentation standards
A day in the life
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
About the team
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global speciality practices, which cover a variety of solutions, technologies, and industries.
Basic Qualifications
- Experience working as a Scrum Master or Product Owner across multiple cross-functional teams
- Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
- Experience in leading the delivery of IT projects with external customers or equivalent
- 5+ years of experience in cloud computing.
- Experience in project management of technical programs
Preferred Qualifications
- Strong understanding of AWS services, architectures, and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- 3+ years experience in a consulting role with proven experience in leading systems transformation initiatives.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Human Resources Executive
Posted 7 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Human Resources
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Executive**
The Ritz-Carlton, Melbourne
At The Ritz-Carlton, we are ladies and gentlemen serving ladies and gentlemen. Our Human Resources team plays a vital role in creating a workplace where our associates feel valued, supported, and inspired to be their best every day.
We are seeking a **Human Resources Executive** to join our Human Resources team. In this role, you will support the Director of Human Resources in all aspects of the HR function, ensuring our ladies & gentlemen's experience reflects the legendary genuine care and excellence synonymous with The Ritz-Carlton, truly enlivening The Employee Promise.
**Key Responsibilities**
+ Support all areas of HR including recruitment, onboarding, internal movements, employee relations, data entry, payroll, welfare and separations.
+ Deliver a seamless and welcoming onboarding experience for new ladies & gentlemen.
+ Assist and support management and the leadership team in handling and resolving HR issues with fairness and professionalism. Monitor and track employee relations matters, ensuring timely resolution and proper follow-up.
+ Ensure compliance in all hiring and recruitment processes with NES, HIGA, HBIA, company standards, and brand policies.
+ Respond promptly to L&G and management inquiries on HR programs, policies, and guidelines, providing accurate advice and guidance.
+ Review and maintain accurate employee records and files, including interview documents, visa and other personnel records.
+ Assist with the logistics and administration of the associate engagement survey, ensuring smooth coordination and follow-up.
+ Support Take Care and engagement initiatives, fostering a culture of connection, recognition, and wellbeing.
+ Man the HR front desk, assisting with inquiries, phone calls, and general administrative support.
+ Train and mentor HR interns, nurturing future HR professionals in line with the brand's service philosophy.
**About You**
+ Tertiary study in Human Resources
+ A strong communicator with exceptional interpersonal skills and a genuine passion for people.
+ Organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
+ Professional, proactive, and trusted for your discretion and reliability.
+ Prior experience in Human Resources or administration within a hotel or service-focused environment will be highly regarded.
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Human Resources Advisor
Posted 20 days ago
Job Viewed
Job Description
**What will I be doing?**
As a Human Resources Advisor, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent Team Member experience. A Human Resources Advisor will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Support and advise Managers on proper policies and procedures
+ Manage succession planning with senior managers during the bi-annual appraisal process
+ Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
+ Ensure absence monitoring is in line with company guidelines
+ Maintain online personnel system, payroll system, and monthly reporting
+ Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
+ Assist in determining departmental training requirements
+ Ensure completion of training for hotel security, fire regulations and other health and safety legislation
+ Assist in the organisation of Team Member social events
+ Work with local organisations and schools to promote the hospitality industry
+ Promote and endorse Team Member benefits
+ Assist and resolve Team Member and management queries
**What are we looking for?**
A Human Resources Advisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in Human Resources Advisor or equivalent role
+ Positive attitude
+ Good communication and people skills
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Qualified or working towards qualification, or equivalent
+ Knowledge of hospitality
+ Good knowledge of employment law and employee relations
+ IT proficiency **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Advisor_
**Location:** _null_
**Requisition ID:** _HOT0C05S_
**EOE/AA/Disabled/Veterans**
Human Resources Adviser
Posted 6 days ago
Job Viewed
Job Description
Position: Human Resources Adviser
Salary: $80,000 - $85,000 per annum plus 12% superannuation
Hours: 38 hours per week
Mode: Full-time
Location: South Australia
Experience required: Minimum 2 years experience in a Human Resources Adviser or Generalist role
About JYGA Cleaning Pty Ltd
At JYGA Cleaning Pty Ltd, we are passionate about providing high-quality commercial and vehicle cleaning services that are sustainable, reliable, and focused on making a positive impact for every client. We have two departments of trained and equipped teams with team leaders, supervisors and managers that establish routines that satisfy our partners and guarantee optimal services. We prioritize integrity, teamwork, and innovation, setting us apart as an industry leader. Join our team and make a real difference!
Purpose of the Role
The Human Resources Adviser supports the company’s operations by developing, implementing, and advising on human resource strategies that align with business objectives. This role provides professional advice to management and staff on recruitment, employee relations, performance management, training, and workplace compliance, ensuring a positive, productive, and legally compliant work environment.
Key Responsibilities
HR Strategy and Advisory
• Advise management on HR policies, workforce planning, employee relations, and compliance with employment legislation.
• Develop and implement HR initiatives that align with company objectives and support long-term workforce capability.
• Provide strategic input to senior leadership on organizational culture, retention, and performance improvement.
Employee Relations and Compliance
• Act as the primary liaison between employees and management, addressing grievances, disciplinary matters, and workplace issues.
• Ensure compliance with the Fair Work Act 2009, Modern Awards, and company policies.
• Review and update HR procedures and employment documentation to ensure ongoing legal and regulatory compliance.
Recruitment and Onboarding
• Manage the end-to-end recruitment process including advertising, shortlisting, interviewing, and selection in coordination with operations managers.
• Design and oversee effective onboarding and induction programs that ensure smooth integration of new employees.
• Support workforce planning by identifying staffing needs and advising management on resource allocation.
Performance Management and Development
• Oversee the performance appraisal process, ensuring fairness, transparency, and consistency across departments.
• Identify training needs and coordinate professional development programs to support employee growth and retention.
• Advise and coach supervisors on performance improvement plans and employee engagement initiatives.
HR Reporting and Data Management
• Maintain accurate and confidential employee records in the HR information system.
• Generate HR reports and analyze metrics (e.g., turnover, training outcomes, absenteeism) to support data-driven decision-making.
• Present HR KPIs to management to inform strategic planning and continuous improvement.
Employee Engagement and Culture
• Promote diversity, equity, and inclusion initiatives across the workforce.
• Lead employee engagement activities aimed at improving satisfaction, retention, and overall morale.
• Contribute to organizational development projects that strengthen company culture and operational efficiency.
Skills and Experience
• Minimum of 2 years’ experience in a Human Resources Adviser or Generalist role.
• Previous experience managing HR functions in the cleaning, facilities, or service industry is highly regarded.
• Strong understanding of Australian workplace relations and Fair Work compliance.
• Excellent interpersonal, written, and verbal communication skills in both English and Spanish.
• Demonstrated ability to lead, influence, and build trust across diverse teams.
• Proficiency in HR software and data analysis for reporting and performance tracking.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proven capability to design and implement training programs that align with business needs.
Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• Diploma or postgraduate studies in Human Resource Management (desirable).
Why Join JYGA Cleaning Pty Ltd
• Be part of a company that values sustainability, teamwork, and continuous improvement.
• Collaborate in a dynamic environment where your work directly impacts organizational success.
• Competitive salary package and opportunities for professional growth.
Other Requirements
• Willingness to travel to various worksites across South Australia as required.
• Current valid driver’s licence.
If you are a proactive and dedicated HR professional looking to contribute to a company that values people, integrity, and growth, we encourage you to apply.
Customer Engagement Associate - VIE Contract
Posted 9 days ago
Job Viewed
Job Description
+ Location: Australia, Macquarie Park
+ Target start date: 01/02/2026
iMove, the Sanofi VIE Program, is available to citizens of the European Economic Area (EU + Norway, Liechtenstein and Iceland) aged between 18 and 28.
PLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.
PLEASE NOTE that applications that are only submitted in French cannot be considered by our non-French speaking partners at Sanofi worldwide. Therefore, only applications that are submitted in English will be considered. Please make sure to apply with your personal email address.
**About the job**
_As_ **_Customer Engagement Associate VIE_** _within our Marketing team, you will primarily focus on driving face to face and digital engagement strategies for Sanofi's Campus platform in Australia and New Zealand, with a strong focus on supporting Go-To-Market (GTM) initiatives._
_You will create active and vibrant campaigns for our Health Care Professional community in order to generate high levels of user engagement and interaction, while supporting the Pneumo, Meninge and Endemic Diseases (PMED) franchise's objectives in vaccine awareness, education, and product launches in these markets. Ready to get started?_
_The PMED franchise is a vital component of Sanofi's Vaccines business unit. PMED focuses on developing and delivering critical vaccines to prevent pneumococcal diseases, meningococcal infections, and travel diseases. Our goal is to protect individuals and communities from these serious health threats through innovative vaccination solutions and improved access to immunization across Korea, Australia and New Zealand._
**About Sanofi**
_We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives._
**Main responsibilities:**
+ Support the execution of the PMED 2025 brand strategy and key tactics and associated assets, patient information, assets for the field force, social media campaigns.
+ Coordinate all activities related to travel vaccine domestic and international conferences.
+ Lead the development and implementation of digital engagement strategies for Sanofi's Campus platform in Australia and New Zealand, and its associated sibling public website VaccineHub.
+ Analyse user behaviour and engagement metrics to continuously improve the Campus experience and use data-driven insights to refine strategies and support PMED initiatives in vaccine advocacy.
+ Collaborate with HQ teams to ensure alignment with global digital strategies and best practices; with local GTMC (Go-to-Market Capabilities) functions to leverage standardized processes and tools for optimal market execution; and partner with medical teams to ensure scientific accuracy and compliance in all digital communications.
**About you**
**Experience** :
+ Experience with content management systems and digital engagement platforms.
+ Experience in developing or supporting Go-To-Market strategies in a digital context.
+ Knowledge of the healthcare or pharmaceutical industry would be a plus.
**Soft and Technical skills:**
+ Strong understanding of digital marketing principles and best practices.
+ Excellent written and verbal communication skills in English.
+ Proficiency in digital analytics tools and social media platforms.
+ Creative mindset with the ability to generate innovative ideas for engagement.
+ Strong project management and organizational skills.
+ Ability to work independently and as part of a team in a fast-paced environment.
**Education** :
+ Bachelor's degree in Marketing, Digital Communications, or related field.
**Languages** :
+ Fluent English (written and verbal).
**Why choose us?**
+ Be part of a pioneering biopharma company where patient insights shape drug development.
+ Work at the forefront of AI-powered science that accelerates discovery and improves outcomes.
+ Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams.
+ Be part of a company that believes in the future with significant investment annually in manufacturing innovation.
+ Help create sustainable vaccine solutions, from reducing carbon emissions in production to increasing global access to life-saving immunizations.
+ Gain hands-on experience in state-of-the-art digital and AI-powered manufacturing facilities, where you can be part of industry-leading advancements.
+ Share knowledge with leading scientists, engineers, and experts in a purpose-driven community dedicated to protecting millions worldwide.
iMove is a unique program tailored for European youth interested in challenging themselves with meaningful assignments across the globe. At Sanofi we have a strong ambition to invest in young talents who will drive the success of Sanofi tomorrow.
Sanofi's Work Abroad Program, iMove, offers jobs-assignments with actual responsibilities and a perspective to grow. We provide those opportunities in various functions such as: marketing, finance, regulatory, supply chain, clinical trials, production, etc. and in more than 40 countries. Sanofi unites people who are passionate about solving healthcare needs across the world. Joining our iMove Work Abroad Program is a unique opportunity to make a difference through your work.
#LI-EUR
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (