35 Front Desk Receptionists jobs in Australia
Office Patient Assistant
Newcastle, New South Wales
Fresenius Medical Care Holdings, Inc.
Posted 26 days ago
Job Viewed
Job Description
PRIMARY PURPOSE OF THE ROLE
- To provide high quality level of reception and secretarial services to the patients, and staff at the clinic in a caring and supportive manner.
- To support the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect and patient care.
KEY RESPONSIBILITIES
General Administration
- Answer the switchboard in a courteous and professional manner.
- Liaise with patients and their families in a compassionate manner.
- Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.
- Responsible for petty cash dispersal and reconciliation.
- Responsible for maintaining the levels of and ordering general office supplies.
- Provides assistance with the quality improvement program.
- Book ambulance transport for patients if required by the clinic.
- Liaise with Doctors in booking patient appointments if required by the clinic.
- Other duties and responsibilities as assigned.
Billing Administration
- To admit and discharge patients within a centralized billing system.
- To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.
- To conduct eligibility checks on all new patients with their Private Health Fund.
- Prepare invoices and credit notes in relation to revenue generation.
- Prepare and collate all required supporting documentation required to accompany invoices.
- Undertake banking procedures for all cheque and cash payments.
- Prepare and maintain an accurate record management system of all patient records.
- Prepare and maintain reconciliation records.
- Forward ISIS data to State related Health Commission on a monthly basis.
- Forward HCP data to Private Health Funds on a monthly basis.
- Assisting other clinics entering billing as required.
- Assisting the Operations Manager in billing trouble shooting with clinics.
Patient Service:
- Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.
- Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patients and visitors including ordering.
- Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of the clinic.
- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.
- Manages the ordering of all stock and consumables for the operation of the clinic.
- Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to the Purchasing Officer.
- Maintains Clinical Manager database.
- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.
- Stamps pathology forms with Doctor’s information and place in billing area.
- Coordinates collection of blood samples by pathology lab, help spin blood before collection.
- Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Engages in internal and external in-service activities to enhance / maintain skills and knowledge.
- Assist nurses in lining machines if required by the clinic.
- Liaise with Pharmacy in organising patient medication and drugs if required by the clinic.
COMPETENCIES (ATTITUDE, SKILLS, TYPICAL QUALIFICATIONS & EXPERIENCE)
Essential:
- 3 years’ experience in a similar role.
- Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice.
- Understanding of the Quality improvement process and risk management obligations
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
- Knowledge of Work Health and Safety as it relates to the role within the facility.
- Demonstrated skills in food preparation and presentation.
- Basic office skills, including filing and answering telephone enquiries.
- Completion of a Patient Service Assistant Certificate or equivalent qualification.
- Computer competence in MS Office.
- Excellent Customer Service skills.
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
- Demonstrated commitment to quality improvement initiatives.
- Team player.
- Work with confidentiality, discretion and maturity.
This advertiser has chosen not to accept applicants from your region.
0
Virtual Administrative Support
Remote
$19 - $43 per hour
Kelly Services Australia Pty Ltd
Posted 11 days ago
Job Viewed
Job Description
Job Sector:
Project Management
Main Job Description:We are seeking a highly organized and proactive individual to join our team as a Virtual Administrative Support Assistant . This role plays a key part in helping our project managers deliver work efficiently by providing remote administrative and coordination support. It’s perfect for someone who enjoys structure, clear tasks, and working behind the scenes to keep everything running smoothly.
Key Responsibilities:
- Assist project managers with scheduling, meeting coordination, and task tracking
- Maintain project documentation and update internal systems regularly
- Prepare simple reports, spreadsheets, and follow-up communications
- Support internal communication across teams by managing calendars and email
- Help manage deadlines by keeping timelines and deliverables up to date
Preferred Skills & Experience:
- Excellent time management and organizational skills
- Strong written communication and documentation abilities
- Proficient in Microsoft Office or Google Workspace (especially Docs, Sheets, Calendar)
- Experience with project or task management tools (e.g. Trello, Asana, Monday.com) is a plus
- Ability to work independently in a remote environment and meet deadlines
What You’ll Love About This Role:
- 100% remote flexibility with a collaborative online team
- Supportive and respectful work culture that values work-life balance
- Ideal for organized individuals who enjoy admin support roles with clear structure
- Opportunities to grow your skills in project coordination and virtual teamwork
- Perfect for experienced admin professionals or career returners
Company Details
Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
This advertiser has chosen not to accept applicants from your region.
1
Assistant Front Office Manager (FT) - Holiday Inn Perth City Centre
Perth, Western Australia
IHG
Posted 11 days ago
Job Viewed
Job Description
**Join our team at Holiday Inn Perth City Centre - where work meets joy!**
At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests-whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.
**Position: Assistant Front Office Manager (fulltime)**
Join us in creating genuinely memorable guest experiences from the moment they arrive. As Assistant Front Office Manager, you will oversee all front office operations including guest services, concierge, business centre, porter, and reservations, while fostering a warm, welcoming atmosphere.
**What you will do:**
+ Lead daily front office operations, manage staffing, and drive team performance through coaching and development.
+ Ensure compliance with all regulations and brand standards, and provide training on SOPs, safety, systems, and service quality.
+ Inspire and engage your team through strong communication and leadership.
+ Handle guest feedback, deliver exceptional service, and ensure a high standard of IHG One Rewards delivery.
+ Support budgeting, labor management, and financial reporting, including night audit oversight.
+ Promote occupancy and revenue growth through upselling and walk-in conversions.
+ Oversee billing compliance, safety protocols, and emergency procedures as Chief Warden when required.
+ Ensure adherence to OH&S and IHG brand standards.
**The ideal candidate will have:**
+ 3+ years of hotel guest service experience, including 2+ years in a supervisory/management role.
+ Degree in Hospitality or Business (preferred).
+ Full, unrestricted Australian working rights (not suitable for student visa holders). Flexibility to work varied shifts including nights, weekends, and holidays.
+ WA Manual Driver's License and Approved Manager certification (required).
+ Strong English communication skills; other languages a plus.
+ Current police clearance (within 6 months).
+ Valid RSA and Food Handling Certificates.
**Why join us?**
At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.
+ Attractive annual salary of up to $78,000 per annum
+ **Employee Perks & Wellbeing** -
+ Paid birthday leave to celebrate your special day.
+ Enhanced Parentalleave options to support your growing family.
+ Proactive Health Days to keep you feeling your best.
+ **Workplace Support** - A friendly and supportive team with managers who provide ongoing training and development.
+ **Career Growth** - Access to our lifelong development program and career milestone celebrations as you grow within IHG.
+ **Hotel Perks**
+ On shift Duty Meal
+ Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
+ Food & Beverage Discounts at IHG Hotels
+ Access to a retail discount platform to make your pay go even further.
+ **Paid Annual & Personal Leave** - We value your time off and ensure you get the rest you deserve.
**Ready to start your journey with us?**
Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Apply now to become part of the IHG family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
At Holiday Inn, we believe travel is a journey, and we help make it a joy. From a warm welcome to ensuring every guest feels at home, we create unforgettable experiences for all our guests-whether they are here for business or leisure, for one night or a whole week. We have been on this journey since 1952, and now, we want you to join us.
**Position: Assistant Front Office Manager (fulltime)**
Join us in creating genuinely memorable guest experiences from the moment they arrive. As Assistant Front Office Manager, you will oversee all front office operations including guest services, concierge, business centre, porter, and reservations, while fostering a warm, welcoming atmosphere.
**What you will do:**
+ Lead daily front office operations, manage staffing, and drive team performance through coaching and development.
+ Ensure compliance with all regulations and brand standards, and provide training on SOPs, safety, systems, and service quality.
+ Inspire and engage your team through strong communication and leadership.
+ Handle guest feedback, deliver exceptional service, and ensure a high standard of IHG One Rewards delivery.
+ Support budgeting, labor management, and financial reporting, including night audit oversight.
+ Promote occupancy and revenue growth through upselling and walk-in conversions.
+ Oversee billing compliance, safety protocols, and emergency procedures as Chief Warden when required.
+ Ensure adherence to OH&S and IHG brand standards.
**The ideal candidate will have:**
+ 3+ years of hotel guest service experience, including 2+ years in a supervisory/management role.
+ Degree in Hospitality or Business (preferred).
+ Full, unrestricted Australian working rights (not suitable for student visa holders). Flexibility to work varied shifts including nights, weekends, and holidays.
+ WA Manual Driver's License and Approved Manager certification (required).
+ Strong English communication skills; other languages a plus.
+ Current police clearance (within 6 months).
+ Valid RSA and Food Handling Certificates.
**Why join us?**
At Holiday Inn Perth City Centre, we offer so much more than just a job. We provide a work environment that values work-life balance and supports your personal and professional growth.
+ Attractive annual salary of up to $78,000 per annum
+ **Employee Perks & Wellbeing** -
+ Paid birthday leave to celebrate your special day.
+ Enhanced Parentalleave options to support your growing family.
+ Proactive Health Days to keep you feeling your best.
+ **Workplace Support** - A friendly and supportive team with managers who provide ongoing training and development.
+ **Career Growth** - Access to our lifelong development program and career milestone celebrations as you grow within IHG.
+ **Hotel Perks**
+ On shift Duty Meal
+ Amazing Employee Rate Accommodation at 6000+ IHG Hotels Worldwide
+ Food & Beverage Discounts at IHG Hotels
+ Access to a retail discount platform to make your pay go even further.
+ **Paid Annual & Personal Leave** - We value your time off and ensure you get the rest you deserve.
**Ready to start your journey with us?**
Join us and you will become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care; that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Apply now to become part of the IHG family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Assistant Manager, Front Office | InterContinental Sanctuary Cove Resort
Sanctuary Cove, Queensland
IHG
Posted 5 days ago
Job Viewed
Job Description
As part of the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international expertise and local insight, we create warm, sophisticated experiences for guests seeking a richer perspective on the world.
**InterContinental Sanctuary Cove Resort** - Australia's first InterContinental Resort - reflects the elegance of a classic Queensland estate, surrounded by tropical gardens, tranquil lagoon sands, and the vibrant atmosphere of Sanctuary Cove.
Step into a leadership role at one of Australia's most iconic luxury resorts. As **Assistant Manager, Front Office** , you'll be at the heart of our guest experience - inspiring excellence, leading our Front Office team, and ensuring every stay is memorable from the very first welcome to the final farewell.
**About the Role**
In this pivotal leadership position, you'll oversee the day-to-day Front Office operations while supporting the smooth running of the entire resort during times when senior leadership is not present. You'll guide a passionate team, champion our **Inspire Incredible Service Culture** , and ensure our guests experience the genuine warmth and professionalism that define the InterContinental brand.
**Your Day to Day**
+ Provide day-to-day operational leadership across the resort, ensuring seamless service and adherence to IHG brand standards.
+ Coach, mentor, and develop the Front Office team, empowering them to deliver personalised, thoughtful service.
+ Oversee guest arrivals, departures, and daily operations, ensuring every touchpoint exceeds expectations.
+ Lead proactive problem resolution with empathy and professionalism, turning challenges into opportunities for exceptional service.
+ Manage team performance, productivity, and payroll accuracy, ensuring labour efficiencies are maintained.
+ Monitor guest feedback through multiple channels and implement targeted action plans to continuously elevate the guest journey.
+ Ensure the safety, security, and wellbeing of all guests and colleagues, maintaining full compliance with health and safety standards.
+ Support and drive financial and service targets, contributing to the resort's operational success.
+ Foster a culture of engagement, recognition, and brand pride across the Rooms Division team.
**What We're Looking For**
+ Strong communication and interpersonal skills with a natural flair for guest engagement.
+ A motivated leader who thrives under pressure and leads by example.
+ Proven ability to think on your feet and deliver creative, solution-oriented service.
+ Minimum of 3 years' experience in an upscale hotel environment as a supervisor, duty manager or in a related leadership role.
+ Tertiary qualifications in Hotel or Hospitality Management advantageous.
+ Fluent English essential; additional languages highly regarded.
+ Flexibility to work evenings, weekends, and public holidays as required.
+ Full working rights in Australia.
**What We Offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, and grow your career within one of the world's most recognisable hotel brands.
We'll reward your passion and dedication with:
+ **Paid birthday leave**
+ **Hotel and F&B discounts** across IHG's global network
+ **Enhanced parental leave** and proactive health days
+ **Flexible work options** to support your wellbeing
+ **Career development and lifelong learning programs**
+ **IHG Career Milestone celebrations**
+ **Transfer of entitlements** as you grow with IHG
+ **Access to an exclusive retail discounts platform**
At IHG, we're proud of the work we do, the people we work with, and the difference we make. We know you will be too.
Learn more about us: ihg.com/careers ( the resort: sanctuarycove.intercontinental.com
Follow us on Instagram ( and LinkedIn ( quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**InterContinental Sanctuary Cove Resort** - Australia's first InterContinental Resort - reflects the elegance of a classic Queensland estate, surrounded by tropical gardens, tranquil lagoon sands, and the vibrant atmosphere of Sanctuary Cove.
Step into a leadership role at one of Australia's most iconic luxury resorts. As **Assistant Manager, Front Office** , you'll be at the heart of our guest experience - inspiring excellence, leading our Front Office team, and ensuring every stay is memorable from the very first welcome to the final farewell.
**About the Role**
In this pivotal leadership position, you'll oversee the day-to-day Front Office operations while supporting the smooth running of the entire resort during times when senior leadership is not present. You'll guide a passionate team, champion our **Inspire Incredible Service Culture** , and ensure our guests experience the genuine warmth and professionalism that define the InterContinental brand.
**Your Day to Day**
+ Provide day-to-day operational leadership across the resort, ensuring seamless service and adherence to IHG brand standards.
+ Coach, mentor, and develop the Front Office team, empowering them to deliver personalised, thoughtful service.
+ Oversee guest arrivals, departures, and daily operations, ensuring every touchpoint exceeds expectations.
+ Lead proactive problem resolution with empathy and professionalism, turning challenges into opportunities for exceptional service.
+ Manage team performance, productivity, and payroll accuracy, ensuring labour efficiencies are maintained.
+ Monitor guest feedback through multiple channels and implement targeted action plans to continuously elevate the guest journey.
+ Ensure the safety, security, and wellbeing of all guests and colleagues, maintaining full compliance with health and safety standards.
+ Support and drive financial and service targets, contributing to the resort's operational success.
+ Foster a culture of engagement, recognition, and brand pride across the Rooms Division team.
**What We're Looking For**
+ Strong communication and interpersonal skills with a natural flair for guest engagement.
+ A motivated leader who thrives under pressure and leads by example.
+ Proven ability to think on your feet and deliver creative, solution-oriented service.
+ Minimum of 3 years' experience in an upscale hotel environment as a supervisor, duty manager or in a related leadership role.
+ Tertiary qualifications in Hotel or Hospitality Management advantageous.
+ Fluent English essential; additional languages highly regarded.
+ Flexibility to work evenings, weekends, and public holidays as required.
+ Full working rights in Australia.
**What We Offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, and grow your career within one of the world's most recognisable hotel brands.
We'll reward your passion and dedication with:
+ **Paid birthday leave**
+ **Hotel and F&B discounts** across IHG's global network
+ **Enhanced parental leave** and proactive health days
+ **Flexible work options** to support your wellbeing
+ **Career development and lifelong learning programs**
+ **IHG Career Milestone celebrations**
+ **Transfer of entitlements** as you grow with IHG
+ **Access to an exclusive retail discounts platform**
At IHG, we're proud of the work we do, the people we work with, and the difference we make. We know you will be too.
Learn more about us: ihg.com/careers ( the resort: sanctuarycove.intercontinental.com
Follow us on Instagram ( and LinkedIn ( quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
3
Customer Service
Welshpool, Victoria
Wabtec Corporation
Posted 11 days ago
Job Viewed
Job Description
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
This advertiser has chosen not to accept applicants from your region.
4
customer service associate
Remote
$180 - $300 per hour
Commonwealth Bank of Australia (CBA)
Posted 10 days ago
Job Viewed
Job Description
Job Description – Customer Service Associate
We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.
This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products or services
- Handle customer complaints with patience and professionalism
- Process orders, forms, and requests efficiently
- Follow up to ensure customer satisfaction
- Work closely with other departments to resolve customer concerns
What We Are Looking For:
- Strong communication and listening skills
- A positive attitude and willingness to help others
- Basic computer skills and ability to learn new systems quickly
- Ability to multitask and stay calm under pressure
- Previous experience in customer service is a bonus but not required
Why Join Us:
- Supportive and friendly team
- Training provided for the right candidate
- Opportunity for career growth
- Flexible working options (remote or office-based depending on location)
If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.
Company Details
Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products. With a strong heritage dating back to 1911, CBA is committed to building a brighter future for all Australians. We serve over 15 million customers and operate one of the largest branch and ATM networks in the country. Through innovation and technology, we’re shaping the future of banking by delivering simple, secure, and responsive experiences. At the heart of everything we do are our people. We foster a diverse, inclusive, and high-performing culture where everyone can thrive. Whether you're just starting your career or looking to take the next step, CBA offers unmatched opportunities for growth, learning, and making a meaningful impact.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
2000 Sydney
$45 - $60 per hour
HSBC Holdings plc
Posted 10 days ago
Job Viewed
Job Description
Customer Service Assistant – Role Description
A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.
As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.
Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.
Requirements
- No previous experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- Willingness to learn and grow in a team environment
This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.
Company Details
HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
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Customer Service Representative
Remote
$3100 - $4700 per month
Kelly Services Australia Pty Ltd
Posted 11 days ago
Job Viewed
Job Description
Job Sector:
Customer Service / Charity & Voluntary
Main Job Description:Join Our Team as a Customer Service Assistant!
Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.
In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.
Key Responsibilities:
- Respond promptly to customer and donor inquiries via phone, email, or chat.
- Provide accurate information about our services and initiatives.
- Handle client feedback with professionalism and empathy.
- Support administrative and coordination tasks as required.
- Work collaboratively with team members to ensure excellent service delivery.
Requirements:
- Strong communication and interpersonal skills.
- Excellent attention to detail and problem-solving abilities.
- Ability to multitask and priorities effectively in a fast-paced environment.
- Basic computer literacy (Microsoft Office, CRM systems).
- Previous experience in customer service, sales, or administration is an advantage.
What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.
If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!
Company Details
Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
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Customer Service Representative
3000 Melbourne
$2500 - $3500 per month
Freelancer
Posted 13 days ago
Job Viewed
Job Description
Job Title: Customer Service & Helpdesk Representative
Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.
Key Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
- Provide accurate information regarding products, services, orders, and policies
- Troubleshoot customer issues and provide practical solutions
- Escalate complex issues to the relevant department when necessary
- Maintain detailed and accurate records of customer interactions
- Follow up on customer interactions to ensure satisfaction
- Meet or exceed individual and team performance targets
- Continuously improve service quality by identifying customer needs and suggesting improvements
- Stay updated on product knowledge and system changes through regular training
Key Skills and Qualities:
- Strong communication skills, both verbal and written
- Excellent problem-solving and critical thinking abilities
- Patience and empathy when dealing with customer concerns
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and a team-player mindset
- Willingness to learn and adapt to new technologies
Preferred Experience and Education:
- Previous experience in customer service, helpdesk support, or a related field is preferred
- Basic computer literacy and familiarity with CRM or helpdesk software
- High school diploma or equivalent (a degree is a plus)
- Multilingual skills are an advantage but not required
Why Join Us?
- Be part of a supportive, friendly, and inclusive work environment
- Ongoing training and development opportunities
- Clear path for growth and career advancement
- Competitive salary and performance-based incentives
- Make a real difference in the customer journey
If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!
Company Details
Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms, connecting businesses and individuals with freelancers from around the world. We provide a wide range of services, including web development, graphic design, writing, marketing, and more. Our mission is to make it easy for businesses to find skilled talent while giving freelancers the flexibility to work on projects they are passionate about. With millions of users across the globe, we’re proud to empower a diverse community of professionals to collaborate and achieve success. Join us and become part of a global team working remotely to create innovative solutions and drive business growth.
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8
Customer Service Representative
2914 Amaroo
$26 - $41 per hour
BHP Group
Posted 13 days ago
Job Viewed
Job Description
Job Description
We are seeking a dedicated and customer-focused Customer Service Representative to join our team in a hybrid role. This position is ideal for individuals with strong communication skills and a passion for helping others. You will be the first point of contact for our customers, providing support and ensuring a high-quality customer experience.
Key Responsibilities:
- Handle inbound and outbound customer enquiries via phone, email, and live chat
- Provide accurate information about products, services, and company policies
- Resolve customer issues in a timely and professional manner
- Process orders, returns, and data updates
- Maintain detailed records of customer interactions using internal systems
- Collaborate with other departments to ensure smooth resolution of queries
- Meet performance targets and contribute to a positive team environment
Skills and Experience:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and ability to navigate CRM software
- Ability to multitask and manage time effectively in a fast-paced environment
- Previous customer service or administrative experience is an advantage
- Ability to remain calm under pressure and handle difficult conversations professionally
Education Requirements:
- Year 12 Certificate or equivalent required
- Additional training or certifications in customer service or administration are a plus
Work Environment:
- Hybrid work model with a mix of in-office and remote work
- Supportive team culture with ongoing training and development opportunities
- Flexible work arrangements may be available
Company Details
We are committed to doing the right thing. Learn more about our policies, standards, systems and processes that help us do this. BHP is committed to playing our role in building a better world. We seek to do so responsibly and sustainably while continuing to create value for our shareholders and the broader community.
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