34 Head Of Operations Benelux jobs in Australia

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now seeking the leaders with trail blazing track record of growth to fuel this growth story.
Cognizant is fully committed to being an inclusive workplace across Asia Pacific. In Feb 2019, Cognizant APAC has been named as the Top employer by Top Employers Institute for excellence in workforce planning & leadership development.
If you want to be part of this growth story, seize the moment and join us in APAC!
**The Opportunity:**
The ANZ business Unit - part of Cognizant APJ - is one of the strongest growing regions in APAC. As part of these growth plans, we are looking for a dynamic and experienced Senior Digital Business Operations Sales Specialist to drive growth across the Australian and New Zealand markets. This role is ideal for a modern thinker with deep expertise in Business Process Outsourcing (BPO), AI-led transformation, and technology-enabled operational models. The successful candidate will be passionate about the impact of AI and emerging technologies in business operations and will be skilled in challenging legacy models to deliver client-centric, future-ready solutions.
**Key Responsibilities**
+ Lead strategic sales initiatives and generate new business opportunities in the BPO and digital operations space across ANZ.
+ Present and evangelize the value of AI-infused, tech-led modern operations, showcasing the "art of the possible" to clients.
+ Develop and execute go-to-market strategies that challenge traditional BPO paradigms and introduce innovative, outcome-driven solutions.
+ Apply AI-led problem solving to address client challenges and enhance operational efficiency.
+ Own the full sales cycle-from lead generation and qualification to proposal development, negotiation, and deal closure.
+ Foster long-term client relationships, ensuring satisfaction, renewals, and upsell opportunities.
**Qualifications**
+ Minimum 5 years of BPO sales experience in the Australian/New Zealand market.
+ Proven success in closing new logo deals and managing client renewals.
+ Strong understanding of AI-led operations, automation platforms, and digital transformation frameworks.
+ Exceptional communication and presentation skills, with the ability to simplify complex concepts.
+ Experience in AI-driven solutioning and consultative selling.
+ Willingness to travel across ANZ for client engagements.
**Skills and Competencies**
+ Strategic thinker with a disruptive mindset and ability to challenge the status quo.
+ Strong negotiation and consultative selling skills.
+ Ability to craft and present client-centric, AI & tech-enabled solutions.
+ Proficiency in leveraging AI and automation to drive business outcomes.
+ Self-starter with a collaborative spirit and goal-oriented approach.
**Next steps** **:**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Study Start Up Associate II, Home-based in Australia
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Study Start Up Associate to join our diverse and dynamic team. As a Study Start Up Associate at ICON, you will be working within a large-scale, fast-paced environment, supporting the Study Start Up Team Lead in developing and executing the plan for country and site distribution. Your expertise and dedication will be essential in efficiently conducting SSU (Study Start Up) activities in the assigned countries, ensuring the smooth initiation and progress of clinical trials.
**What you will be doing:**
+ Efficiently Drive Study Initiation: Conduct feasibility assessments, site identification, site contract negotiation, and other critical SSU activities.
+ Empower Success through Specialized SSU Expertise: Provide expertise to Study Start Up team leads and project teams, providing valuable insights to drive success.
+ Ensuring Regulatory Compliance: Prepare and coordinate submissions to regulatory, ethics, and other relevant bodies, ensuring compliance with all necessary regulations and guidelines.
+ Safeguarding Patient Welfare: Contribute to the development, finalization, and review of Master and Country Specific Subject Information Sheets/Informed Consent Forms, guaranteeing the highest standards of patient safety and informed consent.
Your Profile:
+ A Bachelor's degree or local equivalent and/or appropriate experience from the Medical/science background and/or discipline.
+ At least 3 years of experience or understanding of clinical study start-up requirements and activities, showing your expertise in the field.
+ Fluency in the local language and English is essential, enabling you to effectively communicate and collaborate with international teams.
#LI-JS1
#LI-Remote
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply

**Job Description**
The Service Operations Intern supports the Dealer Training and Brand Quality teams within the GM Aftersales organization by assisting with the general administration and management of programs, policies and processes fundamental to the operation of these functions. The role directly supports vehicle quality improvement processes, and Dealer Sales and Technical Training programs across all GM products sold within Australia and New Zealand.
**Brand Quality:**
+ Support the review of Technical Assistance Centre (TAC) Cases and Field Product Reports (FPRs) to discover emerging vehicle issues
+ Using multiple data sources such as Quality Data Analytics Platform (QDAP), TrackerGART, Global Warranty (GWM), compile and analyse warranty trend information to assist with issue identification & definition activities, and to measure/analyse the success of service solutions
+ Assist with the management of the Aftersales Top Issues List (TIL) and monitor progress of open issues using the global Problem Resolution Tracking System (PRTS)
+ Assist with the management of quality and problem resolution forums with homerooms and suppliers, including the Right Hand Drive (RHD) remanufacturing process, for products sold under the GM Specialty Vehicles (GMSV) and Cadillac brands
+ Assist with the operation of Captured Test Fleet (CTF) programs
+ Assist with the management and resolution of Vehicle Exchange (VEX) vehicles
+ Assist the TAC Team with data and reports that define top issues and general team performance vs KPI's
**Dealer Training:**
+ Assist the training academy teams preparation and delivery of events such as drive days and the Technicians Guild Program
+ Liaise with stakeholders to source vehicles in a timely manner for training purposes and support the management of the training fleet
+ Process travel subsidy claim requests and dealer payments through the Sundry Billing Request Form (SBRF) system
+ Submit dealer Learning Management System (LMS) license fees (quarterly) and GMSV dealer training subscriptions to Conduent
+ Raise and manage the Training Academy purchase orders and invoice approvals through SAP
+ Support the publication of dealer facing bulletins through Global Connect
**Knowledge:**
+ Experience using Microsoft Excel and Power point essential, Power BI highly regarded
+ Flexible attitude to work assignments and a willingness to take on a diverse range of tasks
+ Knowledge of and aptitude relating to data collection / statistics
+ Some knowledge of automotive business processes and customer expectations highly regarded
+ Knowledge of vehicle mechanical and electrical systems advantageous (not required)
**Skills:**
+ Good computer literacy
+ Problem solving
+ Ability to plan, prioritize and manage/follow up tasks
+ Good negotiating skills
+ Capable of building rapport and relationships across multiple business functions
**Experience/Education:**
+ Currently studying, qualifications in Business, Engineering, Science or similar discipline
**Competencies:**
+ Drive for Results
+ Initiative
+ Problem Solving
+ Enthusiastic and Positive Attitude
+ Organisational skills
**Quality Accountability** :
All employees of GM are assigned the responsibility and authority to:
+ Ensure that you comply with your obligations under the Australian Consumer Law and the GM Australia Consumer Compliance Policy and its associated procedures. In particular, you are responsible for applying the requirements of the Australian Consumer Law within operational processes working with other parts of the GM Australia business and dealerships, in addition to interactions with customers, dealers and any escalated customer issues.
+ Process conforming products/services to the next stage of processing or to the customer after having been trained and authorised to carry out the process in accordance with relevant procedures, standardised operation sheets or job instructions and/or having completed all documentation and tests.
+ Place a temporary hold on any process that is non-conforming to normal specification/standards. Employees must immediately refer the non-conformance to the Supervisor in charge, for approval to continue or initiate corrective action.
+ Comply with GM health and safety policies and procedures including the use of safety equipment provided so as to protect their own health, safety and welfare and to avoid adversely affecting the health and safety of any other person.
+ Ensure that environmental issues arising from their activities are managed according to legal requirements, the Environmental Policy and procedures and good management practices.
+ Refer any environmental issue/s arising from their activities immediately to the Supervisor in charge for approval to either continue or initiate corrective action.
+ Ensure that all work area process changes with a significant environmental aspect are controlled.
+ Ensure that you comply with your obligations under the Australian Consumer Law and the GM Consumer Compliance Policy and its associated procedures. In particular, you are responsible for applying the requirements of the Australian Consumer Law within operational processes working with other parts of the GMSV business and dealerships, in addition to interactions with customers, dealers and any escalated customer issues.
NOTE: An environmental aspect is regarded as an element of the organisations activities, products or services that has the potential to impact on the environment.
**Diversity:**
All employees of GM are required to support GM's Diversity programs, and to abide by its Equal Employment Opportunity, Harassment and Bullying policies and procedures at all times while acting within their capacity as an employee or while acting on behalf of or with GM.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Non-Discrimination and Equal Employment Opportunities**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire ( .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ( ) us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company ( Culture**
**How we hire ( diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations ( are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) ( . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are hiring to grow and strengthen our strategic capabilities in Human Pharma. Are you passionate about turning data into decisions that improve patient outcomes?
Join Boehringer Ingelheim as a **Business Analyst** , based in Sydney, and help shape the future of healthcare through insight-driven forecasting, performance management, and cross-functional collaboration. Join us!
Our Business Analysts are key drivers of strategic decision-making and are instrumental in fulfilling our purpose - transforming lives for generations.
**What you will be doing**
Working in a dynamic, cross-functional environment, you'll connect insights to action, enabling confident decisions that drive business growth and better patient outcomes. We'll create a positive impact together-with stories you'll be proud to tell.
As a Business Analyst, you will lead forecasting processes, deliver meaningful insights, and support strategic planning across sales, marketing, and medical teams. You'll be a trusted partner in performance management and customer understanding.
**Main Responsibilities**
+ Lead Patient-Based Forecasting (PBF) and Long-Term Forecasting (LTF) processes in collaboration with Brand and Finance teams.
+ Build and validate forecasting models for in-market and pipeline assets, aligned with global standards.
+ Partner with cross-functional teams to strengthen market understanding and competitive positioning.
+ Support strategic planning and primary market research across therapeutic areas.
+ Drive data literacy and performance management across sales, marketing, and medical functions.
+ Analyse internal and external data to support segmentation, targeting, sales force effectiveness and multi-channel planning.
+ Translate national budgets into actionable state and territory targets.
+ Review and enhance Sales Incentive programs to align with strategy and drive results.
+ Engage stakeholders to understand business needs and deliver value-adding solutions.
+ Develop prototypes, test and validate solutions, and deliver training as needed.
+ Manage relationships with external suppliers and ensure SLA compliance.
**About you**
You'll be working in a fast-paced, insight-driven environment with a passion for data and strategic thinking and will have access to the tools and teams that help you collaborate, innovate, and grow.
You have:
+ A tertiary qualification in statistics, analytics, or mathematics (required)
+ Experience with Power BI and Data visualisation (highly desirable)
+ Postgraduate qualifications in management or business (highly desirable)
+ At least 2 years of experience in pharma sales or marketing
+ At least 2 years of experience as a data/business analyst
+ Strong stakeholder management and consulting skills
+ Excellent communication-both verbal and written
+ Advanced analytical and problem-solving capabilities
+ A strategic mindset with attention to detail
+ A passion for continuous improvement and innovation
**Why Boehringer Ingelheim?**
Our workplace is a creative and dynamic place to be - with the future always on our minds. Your personal journey is one you can develop from the very start, with leadership that nurtures your ambition with you.
Boehringer Ingelheim offers a competitive remuneration, attractive bonus scheme, subsided health insurance, employee assistance program, development programs and career development opportunities.
Our people are the beating heart of Boehringer Ingelheim, and we have been recognised as a global Top Employer for five years. We value diversity by embracing various perspectives, fostering an inclusive environment that benefits our people, patients, and communities.
**What's next? - How to apply**
If you would like to be part of this highly driven and successful team, please submit your CV addressing the key criteria above.
You must have the right to live and work in this location to be considered for this opportunity.
It is our policy not to accept speculative resumes from recruitment agencies.
**Position Area**
Human Pharma
**Position Location**
NSW
**Organization**
Boehringer Ingelheim
**Schedule**
Full-Time
**#LI-BI**
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
**Key Responsibilities**
+ Own the regional execution of Copeland's Revenue Operations strategic initiatives
+ Lead team of Operational resources to execute Go To Market strategy by providing insights, timely reports, and actionable dashboards
+ Ensure that resource deployment (headcount by role), quota allocation process, customer segmentation, and compensation administration align with strategy and market best practice
+ Collaborate with Marketing to develop and tailor value propositions by customer segment
+ Create and enforce governance structure to ensure RevOps processes are followed
+ Identify sales process gaps and improvement opportunities, prioritizing changes against other initiatives
+ Responsible for governing and executing capacity/headcount planning and territory design
+ Oversee quota setting process, quota allocation and sales compensation administration processes to ensure that quotas and compensation plans are executed fairly and appropriately
+ Partner with Total Rewards Team to provide input into the annual sales compensation design process
+ Establish methodology and cadence to reassess all strategies and initiatives, incorporating team and customer feedback to alter approach as needed
**Professional Experience:**
+ Minimum 5+ years of professional experience
+ 3+ years of sales or sales consulting
+ 3+ years working in sales/revenue operations ideally as a team leader / manager
**Education:**
+ Bachelors degree (Business or Sales/Marketing)
+ MBA Preferred
+ **Technical Skills** :
+ Experience with CRM (Salesforce)
+ Experience with data visualization and marketing automation tools
**Communication:**
+ Collaborative and able to motivate disparate stakeholders
+ Advanced verbal and written communication skills
+ Advanced presentation skills
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future-for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 
Together, we have the opportunity - and the power - to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Inclusion & Belonging**
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.

**Job Description :**
About us
With over 200 brands in nearly 180 countries, Diageo is the world's leading premium drinks company - home to Johnnie Walker, Guinness, Baileys and Bundaberg Rum. In Australia, we're 400+ people strong with our head office in Sydney, a major manufacturing site in Sydney's west, our iconic Bundaberg Distillery, and a passionate sales team nationwide.
We're powered by inclusion, diversity, and a flexible working culture that's role-modelled at every level.
**About the role**
As **Head of Operations** , you'll lead one of our Tier 3 manufacturing sites to deliver world-class performance across safety, quality, service, and cost. You'll be a visible, inspiring leader, spending time on the shop floor while driving strategy, continuous improvement, and breakthrough results.
You will:
+ Deliver against the balanced scorecard - improving productivity, OEE, COGS, service (OTIF), and governance KPIs.
+ Lead the MMS journey to build performance, standards, capability, and asset care.
+ Own site strategy, long-range planning, and the annual operating plan.
+ Champion safety, quality, environmental and compliance standards (ISO/HACCP).
+ Coach and develop leaders and teams, fostering a culture of accountability and innovation.
**What you need to bring to this role**
+ Degree qualification in engineering, business, supply chain or science, or equivalent experience (NEBOSH qualified).
+ At least 10 years' experience with a strong track record in FMCG manufacturing/production.
+ Proven expertise in packaging, processing and plant technologies.
+ Fluent English is essential.
+ A proven champion of manufacturing excellence tools, systems and leadership practices.
+ Demonstrated ability to build a high-performance climate across large, multi-disciplinary teams.
+ Experience partnering with employee groups and representatives in a leadership capacity.
+ A strong track record as a coach, with excellent engagement and communication skills.
+ Sound financial acumen and commercial awareness.
**What are the benefits?**
We are an organisation that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision.
You will also be rewarded through competitive salary and monetary benefits including bonus, flexible leave entitlements and product allowance as well as being supported via non-monetary benefits including an industry leading parental leave policy, volunteering days and workplace giving, and subscriptions to mental health and celebration platforms.
**Our commitment to inclusion and diversity:**
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
**At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we're supporting the performance ambitions of our team, internal applications for this role will close Friday 10th October 2025.**
**Worker Type :**
Regular
**Primary Location:**
Huntingwood
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
You will lead the charge on North America's Analytical content delivery engine, refining and executing an AI-powered operations strategy that propels speed, integrity, and commercial growth. Your remit spans content integrity and delivery, process excellence, resource optimization, and technology adoption (with a heavy emphasis on enabling generative and agentic AI capabilities). By setting the right KPIs and relentlessly improving workflows, you will ensure more frequent updates and faster content delivery cycles to deliver high-quality, customer-centric output that fuels growth. The role reports to the Global Head of Analytical Editorial Operations.
Responsibilities
+ Oversee a pipeline capable of high-quality, high-velocity content creation and updating; work with content development and editorial partners to refine and execute a multi-year roadmap to accelerate content delivery while managing cost to plan. 
+ Build, coach, and inspire a nimble and high-performing operations team; foster accountability, continuous learning, and AI-first thinking. 
+ Monitor and act on KPIs (cost efficiency, productivity, turnaround time, content freshness); provide executive-ready reporting and recommendations. 
+ Serve as operational SME for supporting Lexis+ AI developments, ensuring content is structured and tagged optimally for emerging AI experiences; partner with Product and Tech teams to embed AI solutions into core workflows. 
+ Own relationships with vendors and shared-services partners, negotiating SOWs, tracking SLAs, and optimizing global resourcing models. 
+ Champion best-practice processes across regions, harmonizing tools, and governance with Global Analytical counterparts. 
+ Engage senior leaders regularly to confirm strategic alignment, surface risks, and celebrate wins. 
Requirements
+ Bachelor's degree in business, operations management, or related field. 
+ Experience in content, publishing, or information-services operations-ideally with legal, regulatory, or professional content. 
+ Demonstrated success refining and executing strategic roadmaps that deliver cost, quality, and speed improvements. 
+ Proven people-leadership experience, including building hybrid, multi-region teams. 
+ Expertise with data-visualization and analytics tools (e.g., Tableau, Power BI, advanced Excel) and comfort using LLMs to analyze large data sets to drive decisions. 
+ Strong financial acumen and stakeholder-influencing skills within highly matrixed organizations.  H ands-on familiarity with Gen AI/agentic AI in content workflows a big plus 
+ Ability to work during US/CAN business hours
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
+ Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
+ Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
+ Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
+ Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
+ Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
+ Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Head of Operations, Federal Government, Google Cloud
_corporate_fare_ Google _place_ Canberra ACT, Australia
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XAt Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see ourReconciliation Action Plan ( for more information.
**Minimum qualifications:**
+ Bachelor's degree in Business, Engineering, Finance or related field, or equivalent practical experience.
+ 13 years of experience in a senior operations or program management role for an initiative developing operational process solutions, and working with cross-functional teams to drive these changes.
+ 13 years of experience in a customer or client-facing role influencing delivery work streams (IT or Technical discipline) in an organisational environment.
+ 13 years of experience analyzing data and generating business insights.
+ Successful candidates will be required to obtain NV1 clearance under the Australian Government Protective Security Policy Framework (PSPF).
**Preferred qualifications:**
+ MBA or Master's degree.
+ 13 years of experience in problem-solving, third-party vendor relationships, user documentation, and user training.
+ Ability to work with subcontractors and resolve issues or disputes.
+ Ability to build and maintain strong relationships with various stakeholders, both internal and external.
**About the job**
The Google Australia Public Sector, Delivery and Operations team delivers, operates and secures private cloud services. We aim to provide the flexibility, reliability, and scalability of public cloud for customers with exceptionally high security requirements that can only be met in a private cloud environment. We deliver and operate these private cloud deployments for the most critical customers, helping scale, secure and maintain the deployment whilst working with Google product teams to continually improve the technology. This role is part of a team focused on meeting the needs of the most critical Australia Federal Government customers.
The Head of Operations is accountable for the end-to-end operational and success of a large, private cloud transformation program being delivered by Google for an Australian Federal Government customer. This role is similar to that of a Chief Operating Officer, but with a singular, laser-focus on a significant program's execution, operational governance, and delivery oversight. The Head of Operations ensures that all functions, from resourcing, and commercial to process and program execution are seamlessly integrated to achieve program objectives and deliver high-quality outcomes.
In this role, you will serve as the central point of coordination and control, and acts as the catalyst and driving catalyst behind the program's day-to-day operations and its sustained long-term performance. Your oversight ensures every component of the program moves in concert, transforming a array of activities into a singular, successful initiative.Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**
+ Develop and execute a comprehensive operational strategy, define and optimize processes to drive maximum efficiency and performance across all program functions. Lead oversight of all operational functions, including finance, HR, and supply chain, ensuring cohesive team efforts to successfully deliver program commitments.
+ Lead workforce demand planning and resource allocation. Manage all resourcing activities, including the effective onboarding and integration of employees and subcontractors.
+ Partner with leadership to manage the program's budget, financial health, and profitability. Implement controls to manage costs throughout the program lifecycle.
+ Establish and enforce a comprehensive governance program framework. Deliver transparent, data-motivated reports on program health, resource utilisation, and performance to key stakeholders.
+ Identify, mitigate, and resolve operational and technical risks to program delivery. Serve as the primary escalation point for critical issues, ensure swift and effective resolution.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As the Operational and Ground Handling Lead for the Special Purpose Aircraft (SPA) Business Unit, you'll oversee all maintenance and support activities to ensure safe, compliant, and efficient aircraft operations. You'll drive performance, collaboration, and continuous improvement across the SPA maintenance program.
+ Lead the Part 145 Maintenance Organisation to deliver compliant, high-quality maintenance outcomes.
+ Ensure all maintenance and ground handling activities align with approved procedures, data, and regulatory requirements.
+ Coordinate with SPA CAMS, Planning, and MOC teams to manage scheduled and unscheduled maintenance with minimal disruption.
+ Promote a Just Culture and open reporting environment across all maintenance activities.
+ Represent the SPA program in operational meetings and act as Program Manager delegate when required.
**About You:**
You're an experienced aviation professional with strong leadership, technical, and communication skills, ready to ensure excellence in SPA operations and stakeholder engagement.
+ Eligible to obtain and maintain an NV1 AGSVA security clearance.
+ Hold formal Aviation Management, Engineering, or Aircraft Trade qualifications (Civil or Military).
+ Demonstrated experience assessing and implementing OEM service literature.
+ Strong knowledge of maintenance control systems and regulatory compliance requirements.
+ Skilled in negotiation, with excellent written and verbal communication abilities.
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your_ _nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verifi_ _cation_