244 Head Teller jobs in Australia
Customer Service
Posted today
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Location: BELLA VISTA, NSW
Salary: <$40,000
Job Type: Temporary position | Full time position
Job DescriptionAbout the Company Join a global transport leader known for its innovation and commitment to customer care. This Bella Vista based company is looking for customer-focused professionals to join their friendly and supportive team.
The Role As the Customer Service Representative, you will be the first point of contact for customers, you will provide exceptional service by: Answering inbound calls and emails to resolve customer enquiries.
Providing timely and professional solutions. Managing customer complaints and escalations with empathy and confidence. Updating customer information accurately in the system.
Collaborating with internal teams to ensure positive customer outcomes. What We're Looking
For Previous experience in a customer service, contact centre, call centre or account management role. A positive attitude and a genuine desire to help people.
Strong problem-solving and communication skills. Proficiency in using a customer management system. What's in it for you?
Career Growth: Start a temporary role with the potential to become permanent. Work-Life Balance: Enjoy Monday to Friday hours (8:30 am - 5:00 pm). Great Location: Convenient Bella Vista office with onsite parking.
Supportive Team: Be part of an inclusive team where your contributions are valued. Ready to Apply? If you have a passion for customer service and want to join a supportive team, we want to hear from you.
Click APPLY NOW to submit your application. Only applicants with full Australian working rights will be considered. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background. Please click here to apply.
Customer Service
Posted today
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Job Description
Location: INGLEBURN, NSW
Salary: $60,001 - $0,000
Job Type: Permanent position | Full time position
Job DescriptionYour New Company This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .
With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. Your New Role
This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.
Key Responsibilities Answer inbound & outbound calls, helping customers with maintenance requests Book & schedule contractors for on-site jobs
Keep customers & contractors in the loop with regular updates Process invoices & finalise completed jobs Tackle general admin tasks to keep projects on track
Why You'll Love It
Work from home up to 2-3 days a week after training Full, on-the-job training and heaps of career progression opportunities A fun, close-knit team where your ideas matter
Annual bonus of up to 8k based on company performance Choose to work in Hillsdale OR Ingleburn - whatever suits you best Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift
About You A confident communicator with great people skills
Organised, reliable, and ready to learn Solid Microsoft Office skills Sound
Like You? If you're ready to step into an Customer Service career you can grow with, click APPLY NOW .
For a confidential chat, email Claire Kane at ***@randstad.com.au . Only applicants with full Australian working rights will be considered. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background. Please click here to apply.
Customer Service
Posted today
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Job Description
About The Role
As a Customer Service Officer, you will be the first point of contact for the community, providing accurate and timely assistance across a broad range of Council services. You will handle incoming phone calls, in-person enquiries, and service requests with professionalism, empathy and efficiency.
This role sits within the Community First unit and will rotate between front counter and contact centre duties. You’ll also be responsible for processing payments, updating records, and accurately logging customer requests and resolutions using Council’s internal systems.
Key Responsibilities
Deliver high-quality customer service in-person and over the phoneRespond to and resolve a wide range of customer enquiries and complaintsProvide cashiering services, including handling EFTPOS, cheque and cash paymentsAccurately record customer interactions and service requests in Council systemsMaintain a clean, professional and welcoming customer service environmentAssist in developing standard responses and service improvementsContribute to a positive, team-oriented workplace culture
Position Details
Full time role 38 hours per week, Monday to FridayCouncil Civic Centre (no WFH option)
About You
Proven experience in a call centre or contact centre setting (essential)Strong interpersonal skills with the ability to de-escalate and resolve issues calmlyConfident in handling payments and following financial proceduresTech-savvy with good computer skills and the ability to learn new systemsAbility to adapt quickly to new processes and work across multiple service areasPrevious experience in local government or public-facing environments is desirable
Please note: only shortlisted candidates will be contacted.
Customer Service
Posted today
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Job Description
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work—a place where you can play your part in creating joyful experiences for our guests and our team. We value passion, creativity, and an appetite for change—for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.
The role
We’re seeking enthusiastic and customer-service focused individuals to join our Crown Sydney team as a Doorperson . This is a full-time role that will see you providing exceptional customer service experiences for a variety of guests and visitors to Sydney’s most luxurious hotel whilst managing the flow of traffic into the hotel driveway.
As a senior team member, you’ll work collaboratively with the Bell Services / Valet Attendants to extend a warm welcome upon guest arrival and a fond farewell as they depart. You’ll also play a key part in ensuring smooth operations, particularly during busy periods such as promotions and peak trade.
Some of your responsibilities will involve:
- Managing driveway traffic flow to ensure smooth and safe operations
- Supporting the Bell Services / Valet Attendants to coordinate guest arrivals and departures
- Providing exceptional customer service for all guests, visitors and VIPs
- Answering questions with a high level of detail and knowledge of the complex & surrounds
- Multi-tasking in a fast-paced and busy environment
To be considered, you must have an unrestricted NSW driver's licence and availability to work across a 24/7 rotating roster. Those with unrestricted working rights or on Working Holiday Visas are encouraged to apply.
About you
- Demonstrated experience in providing elevated customer service
- Excellent communication skills
- Confidence in driving and parking a variety of vehicles (auto and/or manual)
- Ability to remain detail-oriented in a fast-paced and busy environment
- Strong teamwork skills and the ability to work autonomously
- Excellent time management, multi-tasking and problem-solving skills
- A can-do attitude and the desire to go above and beyond for each guest
- Experience in a hotel or premium service environment is advantageous
What we offer you:
- Full-time, permanent opportunity in an internationally recognised, luxury hotel & integrated resort
- Tailored uniform provided, laundered for every shift
- Complimentary meal at our on-site staff restaurant (hot foods, salad + sandwich bar, fruits & pastries)
- Generous discounts across all Crown hotels and restaurants Australia-wide
- Ongoing coaching, training and professional development opportunities
- Chance to establish and progress your career within an iconic hotel brand
- Access to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Customer Service
Posted today
Job Viewed
Job Description
Your New Company
This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .
With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued.
Your New Role
This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.
Key Responsibilities
- Answer inbound & outbound calls, helping customers with maintenance requests
- Book & schedule contractors for on-site jobs
- Keep customers & contractors in the loop with regular updates
- Process invoices & finalise completed jobs
- Tackle general admin tasks to keep projects on track
Why You'll Love It
- Work from home up to 2-3 days a week after training
- Full, on-the-job training and heaps of career progression opportunities
- A fun, close-knit team where your ideas matter
- Annual bonus of up to $8k based on company performance
- Choose to work in Hillsdale OR Ingleburn - whatever suits you best
- Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift
About You
- A confident communicator with great people skills
- Organised, reliable, and ready to learn
- Solid Microsoft Office skills
Sound Like You?
If you're ready to step into an Customer Service career you can grow with, click APPLY NOW . For a confidential chat, email Claire Kane at ***@randstad.com.au .
Only applicants with full Australian working rights will be considered.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Customer Service
Posted today
Job Viewed
Job Description
We are looking for a friendly and efficient Customer Service Representative to join our team at a busy Chinese takeaway. The ideal candidate will have good communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. You will be the first point of contact for our customers, ensuring that their orders are taken accurately and that they receive good service.
Key Responsibilities:
- Greet customers warmly and provide helpful assistance with menu items, special requests, and dietary preferences
- Take orders by phone, in person, ensuring accuracy and clarity
- Process payments using a variety of methods (cash, credit/debit cards)
- Coordinate with kitchen staff to ensure timely preparation of orders
- Handle customer complaints and resolve any issues professionally and efficiently
- Keep the front of house area clean and organized
- Assist with packing takeaway orders, ensuring they are correct and neatly presented.
Qualifications:
- Previous experience in a customer service role is a plus but not essential
- Ability to multitask and work well under pressure
- A friendly and outgoing personality
- Basic math skills for processing payments
- Availability to work evenings, weekends, and holidays
What We Offer:
- Flexible working hours
- A friendly, team-oriented work environment
To apply, please send your CV to We look forward to hearing from you!
Job Type: Casual
Pay: $49,900.00 – $82,501.37 per year
Work Location: In person
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
We are seeking a Customer Service Representative to join our dynamic team in the Real Estate industry. The ideal candidate will be responsible for providing exceptional customer service to clients and assisting them with inquiries and concerns related to their real estate transactions.
Responsibilities:- Handle incoming calls and emails from clients regarding their real estate needs
- Provide information and guidance on available properties, pricing, and market trends
- Assist clients with scheduling property viewings and showings
- Coordinate with real estate agents and brokers to ensure smooth transactions
- Resolve customer complaints and issues in a timely and professional manner
- Previous customer service experience in the real estate industry preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency in Microsoft Office and CRM software
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
If you are passionate about providing top-notch customer service and have a keen interest in the real estate industry, we encourage you to apply for this exciting opportunity!
Company Details
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Customer Service Representative
Posted today
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Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Sydney location in the Cardiac Rhythm Management business. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
As the Customer Service Representative,ANZ you'll be liaising with customers, finance, distribution, marketing, supply chain, and sales/commercial departments to facilitate the timely and efficient fulfilment of products and services to customers in an order to cash environment.
**What You'll Do**
+ Process purchase orders, stock requests & capital orders.
+ Manage customer service email boxes
+ Manage backorders and open orders on a daily/weekly basis as required
+ Manage case bookings, process shipment and return orders and reconcile kit inventory.
+ Identify and assess customers' needs to achieve satisfaction.
+ Answer customer telephone enquiries, orders, service needs and complaints and log customer feedback.
+ Organise product returns and credits.
+ Work with 3PL teams for the completion of product shipment and returns.
+ Log PR events
+ Create and maintain customer accounts.
+ Extend patient and physician accounts through collaborations with the Product team.
+ Support month-end, quarter end and year end activities.
+ Participate and support system implementations and other related projects as required.
+ Participate and support audit activities as required.
+ Update or notify changes in SOPs/work instructions as required.
**Required Qualifications and Experience**
+ At least 2 years experience in Customer Service in a sales environment
+ Intermediate proficiency in MS Outlook and Excel
+ Strong phone contact handling skills and active listening
**Preferred Qualifications**
+ Working knowledge of ERP and CRM systems, experience with SAP desirable.
+ Intermediate knowledge of Microsoft suite (Word, powerpoint, Excel)
+ Product based customer service experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**Job Summary**
Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.
Category: Customer Support
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
Customer Service Officer
Posted 2 days ago
Job Viewed
Job Description
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Join the Concentrix Robina Team - Where Purpose Meets Passion!**
+ **Start date:** 22nd of September 2025
+ **Hours:** Monday to Friday, 8AM-8PM (rotating roster, daylight savings applies)
+ **Training:** 4 weeks of paid, hands-on training to set you up for success
+ **Pay:** $28.12/hr + 12% super + penalty rates ($62,232 per annum)
+ **Location:** Full-time onsite at our buzzing **Robina delivery centre** (right next to Robina Town Centre!)
We're on the lookout for Customer Service Specialists who want to be part of a team that's transforming the superannuation experience, one conversation at a time. You'll be the friendly voice and guiding hand that helps members feel confident, supported, and empowered.
**Key Details:**
First point of contact for customer service and account management
+ Ability to understand individual customer needs and deliver a personalised experience
+ Support customers through multiple channels. Commencing on our voice line and potentially being upskilled into digital team, moving towards other channels such as web messaging, smart phone apps, social media enquiries and emails
+ Work across systems and knowledge base to successfully address customer enquiries
+ Maintain strict confidentiality while dealing with personal and sensitive information
**Who are you?**
You believe quality customer service is paramount when dealing with customers. Whilst contact centre experience is advantageous, exceptional customer service skills are a must!
+ Able to demonstrate empathy and understanding of customer emotions and situations.
+ Tech-savvy and confident using multiple programs & systems
+ Passionate about customer service and an excellent communicator
+ Eager to meet targets and KPI's.
+ Inquisitive and enjoy problem-solving
+ Ability to adapt in a fast paced work environment
**What's in it for you?**
+ Permanent employment with career progression
+ Exclusive perks and partnership discounts with well-known brands
+ Supportive team environment
+ Free Parking & Vibrant office in central Robina
+ Reward and recognition initiatives
+ Free Employee Assistance Program (EAP) for you and your family
+ An exciting role in an award-winning workplace
**APPLY NOW!** _and embark on a rewarding career journey with us at Concentrix!_
_*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks._
**Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.**
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
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