81 Helpdesk Analyst jobs in Australia
Systems Support Analyst
Macquarie Park, New South Wales
Medtronic
Posted 2 days ago
Job Viewed
Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**An exciting opportunity to join the Medtronic Australia & New Zealand (ANZ) Commercial Operations Sales Enablement & Excellence team in a pivotal Systems Support Analyst role.**
This position offers the right applicant a chance to combine technical expertise in tools such as Power BI, Salesforce, and Tableau with strong business acumen to drive impactful adoption, data-driven decisions and optimise business strategies. Acting as a trusted business partner, you will collaborate across all organisational levels to gather requirements, deliver actionable insights, and support the implementation of solutions that align with Medtronic's mission to transform healthcare and improve patient outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ Support the deployment and drive adoption of new systems and dashboard solutions
+ Collaborate with cross-functional teams to understand business objectives, gather requirements, and translate them into actionable insights and solutions
+ Design, develop, and maintain interactive dashboards and reports using Power BI or Salesforce to support business decision-making
+ Extract, analyse, and visualise data, ensuring alignment with business objectives
+ Act as a trusted business partner, building strong relationships with stakeholders to understand their needs and provide tailored solutions
+ Lead and facilitate workshops, brainstorming sessions and engage in business meetings offering consultation to further understand, prioritize & identify solutions to suit business requirements helping teams to achieve their objectives
+ Analyse and document complex business processes, identifying areas for improvement and opportunities to automate or streamline
+ Collaborate with development teams to ensure seamless implementation of solutions, providing guidance and support where needed
+ Stay up to date on industry trends and emerging technologies to continuously enhance reporting & systems capabilities
**Required Knowledge and Experience:**
+ Minimum Bachelor's Degree with minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
+ Relevant experience working in a Data analyst and Business Partnering role, preferably within regulated sectors such as in medical device, pharmaceutical, consumer health or FMCG industry
+ Experience building & leveraging insights from Power BI dashboard solutions
+ Experience with Tableau desirable
+ Advanced proficiency of MS Office in Excel (data analysis) & PowerPoint (presentation)
+ Professional Accreditation as Salesforce.com Administrator is highly desirable
+ Results-oriented with good strategic planning, organisation and time-management skills
+ Strong project management & stakeholder management skills
+ Excellent presentation, communication and interpersonal skills
+ Outstanding attention to detail
+ Proactive can-do attitude, display initiative and growth mindset
+ Experience working in an Agile environment, with a solid understanding of Agile methodologies and tools (e.g., JIRA, Confluence)
+ AI solutions experience highly desirable
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
**A Day in the Life**
**An exciting opportunity to join the Medtronic Australia & New Zealand (ANZ) Commercial Operations Sales Enablement & Excellence team in a pivotal Systems Support Analyst role.**
This position offers the right applicant a chance to combine technical expertise in tools such as Power BI, Salesforce, and Tableau with strong business acumen to drive impactful adoption, data-driven decisions and optimise business strategies. Acting as a trusted business partner, you will collaborate across all organisational levels to gather requirements, deliver actionable insights, and support the implementation of solutions that align with Medtronic's mission to transform healthcare and improve patient outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ Support the deployment and drive adoption of new systems and dashboard solutions
+ Collaborate with cross-functional teams to understand business objectives, gather requirements, and translate them into actionable insights and solutions
+ Design, develop, and maintain interactive dashboards and reports using Power BI or Salesforce to support business decision-making
+ Extract, analyse, and visualise data, ensuring alignment with business objectives
+ Act as a trusted business partner, building strong relationships with stakeholders to understand their needs and provide tailored solutions
+ Lead and facilitate workshops, brainstorming sessions and engage in business meetings offering consultation to further understand, prioritize & identify solutions to suit business requirements helping teams to achieve their objectives
+ Analyse and document complex business processes, identifying areas for improvement and opportunities to automate or streamline
+ Collaborate with development teams to ensure seamless implementation of solutions, providing guidance and support where needed
+ Stay up to date on industry trends and emerging technologies to continuously enhance reporting & systems capabilities
**Required Knowledge and Experience:**
+ Minimum Bachelor's Degree with minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
+ Relevant experience working in a Data analyst and Business Partnering role, preferably within regulated sectors such as in medical device, pharmaceutical, consumer health or FMCG industry
+ Experience building & leveraging insights from Power BI dashboard solutions
+ Experience with Tableau desirable
+ Advanced proficiency of MS Office in Excel (data analysis) & PowerPoint (presentation)
+ Professional Accreditation as Salesforce.com Administrator is highly desirable
+ Results-oriented with good strategic planning, organisation and time-management skills
+ Strong project management & stakeholder management skills
+ Excellent presentation, communication and interpersonal skills
+ Outstanding attention to detail
+ Proactive can-do attitude, display initiative and growth mindset
+ Experience working in an Agile environment, with a solid understanding of Agile methodologies and tools (e.g., JIRA, Confluence)
+ AI solutions experience highly desirable
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
This advertiser has chosen not to accept applicants from your region.
0
Application Support Analyst
Redcliffe, Queensland
Caterpillar, Inc.
Posted 2 days ago
Job Viewed
Job Description
**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
Join Caterpillar's Mining Technology division and help shape the future for stronger communities through safer, smarter and more sustainable mining. As part of a global and diverse team, you will become a crucial contributor to the success of the Caterpillar Technology Division by building meaningful relationships and providing our customers technical support for our industry leading mining technology systems.
**About Us**
We're a global company developing innovative software for the mining sector. Our culture, supported by our core values, maintains a friendly, collaborative team that depends on each other and allows for a balanced work-life, so we may thrive in the workplace. Based in Brisbane & Perth, this exciting position offers exposure to the mining sector within a friendly and dynamic team. We provide comprehensive training and opportunities to grow your skill set and knowledge around all aspects of mining and the MineStar software suite, with several paths for career growth through a structured development program to help you achieve the future you envision for yourself.
**About You**
You are a technical application support analyst with a talent for identifying and analysing real-world problems. You think outside the box and enjoy working on a variety of challenges. As a self-starter, you take pride in seeing a solution through to completion. You value the quality of your work and enjoy collaborating with the wider team and customers to create the best solutions possible.
You will learn a unique skill set that spans the standard IT world with Caterpillar's Mining Technology solutions and our technology partners. Your unique experience and skillset will enhance our global support community and improving our processes while expanding your global awareness. You take satisfaction in seeing a solution achieve its goal for our customers, with opportunities to enjoy occasional trips to site although not mandatory.
Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions.
**Job Duties include:**
+ Provide quality customer service for the MineStar software.
+ Analyse data and logs, build test systems and recreate issues to test solutions.
+ Troubleshoot the MineStar ecosystem to identify issues and provide temporary and permanent solutions to restore software functionality.
+ Restore site services, resolve issues, and escalate to advanced support when needed.
+ Provide rotational hotline coverage for MineStar Products.
+ Build meaningful relationships with customers and dealers in your region.
**Basic Qualifications:**
+ Critical thinking skills
+ Complex problem-solving mindset
+ Proven ability to learn technical knowledge with a process-orientated analytical approach
+ Technical and/or Mining experience:
+ Diploma/Certificate or extensive IT technical experience and/or;
+ On-site mining or Mining Dealer experience
**Top Candidates may also have:**
+ Customer Support experience
+ Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
+ Mining experience working with Caterpillar machines
**Additional Information:**
+ The location for this position is Brisbane, QLD
+ This position may require up to 10% travel and support work at open pit and underground mine sites (optional)
+ The global support team is responsible for 24/7/365 coverage, which will require a weekend day, on-call on rotation around every 6 weeks
+ Working environment - 5 days (M-F) in the CBD office, 8am-4pm
**Compensation & Benefits:**
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
+ Competitive remuneration package
+ Attractive Bonus and Share options
+ Career development with global prospects
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ SMART spending APP
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
**Additional Information:**
Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website .
_Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you._
**Posting Dates:**
August 21, 2025 - September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
Join Caterpillar's Mining Technology division and help shape the future for stronger communities through safer, smarter and more sustainable mining. As part of a global and diverse team, you will become a crucial contributor to the success of the Caterpillar Technology Division by building meaningful relationships and providing our customers technical support for our industry leading mining technology systems.
**About Us**
We're a global company developing innovative software for the mining sector. Our culture, supported by our core values, maintains a friendly, collaborative team that depends on each other and allows for a balanced work-life, so we may thrive in the workplace. Based in Brisbane & Perth, this exciting position offers exposure to the mining sector within a friendly and dynamic team. We provide comprehensive training and opportunities to grow your skill set and knowledge around all aspects of mining and the MineStar software suite, with several paths for career growth through a structured development program to help you achieve the future you envision for yourself.
**About You**
You are a technical application support analyst with a talent for identifying and analysing real-world problems. You think outside the box and enjoy working on a variety of challenges. As a self-starter, you take pride in seeing a solution through to completion. You value the quality of your work and enjoy collaborating with the wider team and customers to create the best solutions possible.
You will learn a unique skill set that spans the standard IT world with Caterpillar's Mining Technology solutions and our technology partners. Your unique experience and skillset will enhance our global support community and improving our processes while expanding your global awareness. You take satisfaction in seeing a solution achieve its goal for our customers, with opportunities to enjoy occasional trips to site although not mandatory.
Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions.
**Job Duties include:**
+ Provide quality customer service for the MineStar software.
+ Analyse data and logs, build test systems and recreate issues to test solutions.
+ Troubleshoot the MineStar ecosystem to identify issues and provide temporary and permanent solutions to restore software functionality.
+ Restore site services, resolve issues, and escalate to advanced support when needed.
+ Provide rotational hotline coverage for MineStar Products.
+ Build meaningful relationships with customers and dealers in your region.
**Basic Qualifications:**
+ Critical thinking skills
+ Complex problem-solving mindset
+ Proven ability to learn technical knowledge with a process-orientated analytical approach
+ Technical and/or Mining experience:
+ Diploma/Certificate or extensive IT technical experience and/or;
+ On-site mining or Mining Dealer experience
**Top Candidates may also have:**
+ Customer Support experience
+ Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
+ Mining experience working with Caterpillar machines
**Additional Information:**
+ The location for this position is Brisbane, QLD
+ This position may require up to 10% travel and support work at open pit and underground mine sites (optional)
+ The global support team is responsible for 24/7/365 coverage, which will require a weekend day, on-call on rotation around every 6 weeks
+ Working environment - 5 days (M-F) in the CBD office, 8am-4pm
**Compensation & Benefits:**
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
+ Competitive remuneration package
+ Attractive Bonus and Share options
+ Career development with global prospects
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ SMART spending APP
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
**Additional Information:**
Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website .
_Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you._
**Posting Dates:**
August 21, 2025 - September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
This advertiser has chosen not to accept applicants from your region.
1
Application Support Analyst
Brisbane, Queensland
Caterpillar, Inc.
Posted 2 days ago
Job Viewed
Job Description
**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
Join Caterpillar's Mining Technology division and help shape the future for stronger communities through safer, smarter and more sustainable mining. As part of a global and diverse team, you will become a crucial contributor to the success of the Caterpillar Technology Division by building meaningful relationships and providing our customers technical support for our industry leading mining technology systems.
**About Us**
We're a global company developing innovative software for the mining sector. Our culture, supported by our core values, maintains a friendly, collaborative team that depends on each other and allows for a balanced work-life, so we may thrive in the workplace. Based in Brisbane & Perth, this exciting position offers exposure to the mining sector within a friendly and dynamic team. We provide comprehensive training and opportunities to grow your skill set and knowledge around all aspects of mining and the MineStar software suite, with several paths for career growth through a structured development program to help you achieve the future you envision for yourself.
**About You**
You are a technical application support analyst with a talent for identifying and analysing real-world problems. You think outside the box and enjoy working on a variety of challenges. As a self-starter, you take pride in seeing a solution through to completion. You value the quality of your work and enjoy collaborating with the wider team and customers to create the best solutions possible.
You will learn a unique skill set that spans the standard IT world with Caterpillar's Mining Technology solutions and our technology partners. Your unique experience and skillset will enhance our global support community and improving our processes while expanding your global awareness. You take satisfaction in seeing a solution achieve its goal for our customers, with opportunities to enjoy occasional trips to site although not mandatory.
Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions.
**Job Duties include:**
+ Provide quality customer service for the MineStar software.
+ Analyse data and logs, build test systems and recreate issues to test solutions.
+ Troubleshoot the MineStar ecosystem to identify issues and provide temporary and permanent solutions to restore software functionality.
+ Restore site services, resolve issues, and escalate to advanced support when needed.
+ Provide rotational hotline coverage for MineStar Products.
+ Build meaningful relationships with customers and dealers in your region.
**Basic Qualifications:**
+ Critical thinking skills
+ Complex problem-solving mindset
+ Proven ability to learn technical knowledge with a process-orientated analytical approach
+ Technical and/or Mining experience:
+ Diploma/Certificate or extensive IT technical experience and/or;
+ On-site mining or Mining Dealer experience
**Top Candidates may also have:**
+ Customer Support experience
+ Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
+ Mining experience working with Caterpillar machines
**Additional Information:**
+ The location for this position is Brisbane, QLD
+ This position may require up to 10% travel and support work at open pit and underground mine sites (optional)
+ The global support team is responsible for 24/7/365 coverage, which will require a weekend day, on-call on rotation around every 6 weeks
+ Working environment - 5 days (M-F) in the CBD office, 8am-4pm
**Compensation & Benefits:**
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
+ Competitive remuneration package
+ Attractive Bonus and Share options
+ Career development with global prospects
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ SMART spending APP
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
**Additional Information:**
Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website .
_Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you._
**Posting Dates:**
August 21, 2025 - September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
Join Caterpillar's Mining Technology division and help shape the future for stronger communities through safer, smarter and more sustainable mining. As part of a global and diverse team, you will become a crucial contributor to the success of the Caterpillar Technology Division by building meaningful relationships and providing our customers technical support for our industry leading mining technology systems.
**About Us**
We're a global company developing innovative software for the mining sector. Our culture, supported by our core values, maintains a friendly, collaborative team that depends on each other and allows for a balanced work-life, so we may thrive in the workplace. Based in Brisbane & Perth, this exciting position offers exposure to the mining sector within a friendly and dynamic team. We provide comprehensive training and opportunities to grow your skill set and knowledge around all aspects of mining and the MineStar software suite, with several paths for career growth through a structured development program to help you achieve the future you envision for yourself.
**About You**
You are a technical application support analyst with a talent for identifying and analysing real-world problems. You think outside the box and enjoy working on a variety of challenges. As a self-starter, you take pride in seeing a solution through to completion. You value the quality of your work and enjoy collaborating with the wider team and customers to create the best solutions possible.
You will learn a unique skill set that spans the standard IT world with Caterpillar's Mining Technology solutions and our technology partners. Your unique experience and skillset will enhance our global support community and improving our processes while expanding your global awareness. You take satisfaction in seeing a solution achieve its goal for our customers, with opportunities to enjoy occasional trips to site although not mandatory.
Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions.
**Job Duties include:**
+ Provide quality customer service for the MineStar software.
+ Analyse data and logs, build test systems and recreate issues to test solutions.
+ Troubleshoot the MineStar ecosystem to identify issues and provide temporary and permanent solutions to restore software functionality.
+ Restore site services, resolve issues, and escalate to advanced support when needed.
+ Provide rotational hotline coverage for MineStar Products.
+ Build meaningful relationships with customers and dealers in your region.
**Basic Qualifications:**
+ Critical thinking skills
+ Complex problem-solving mindset
+ Proven ability to learn technical knowledge with a process-orientated analytical approach
+ Technical and/or Mining experience:
+ Diploma/Certificate or extensive IT technical experience and/or;
+ On-site mining or Mining Dealer experience
**Top Candidates may also have:**
+ Customer Support experience
+ Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
+ Mining experience working with Caterpillar machines
**Additional Information:**
+ The location for this position is Brisbane, QLD
+ This position may require up to 10% travel and support work at open pit and underground mine sites (optional)
+ The global support team is responsible for 24/7/365 coverage, which will require a weekend day, on-call on rotation around every 6 weeks
+ Working environment - 5 days (M-F) in the CBD office, 8am-4pm
**Compensation & Benefits:**
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
+ Competitive remuneration package
+ Attractive Bonus and Share options
+ Career development with global prospects
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ SMART spending APP
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
**Additional Information:**
Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website .
_Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you._
**Posting Dates:**
August 21, 2025 - September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
This advertiser has chosen not to accept applicants from your region.
2
Software Support Analyst
Canberra, Australian Capital Territory
Leidos
Posted 4 days ago
Job Viewed
Job Description
**Description**
**Software Support Analyst**
+ Accrue up to an extra 12 days of leave per year through our Life Days program.
+ Work with world leading technology business at the forefront of innovation.
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and** **Responsibilities**
We have an opportunity for a Software Support Analyst to join our exciting multi-year Defence program to deliver an enterprise Health Knowledge Management System (HKMS). This capability will enable better clinical decision making for the ADF by providing market leading healthcare to ADF personnel and is a key capability and priority for the ADF.
+ Provide Level 2/3 software support for mission systems, including user interaction, technical troubleshooting, and service request fulfillment.
+ Monitor and manage service requests, incidents, and problem queues to meet contractual KPIs, including triage and assignment.
+ Manage incidents end-to-end (triage, investigation, resolution, escalation, follow-up) and perform root-cause analysis for problems.
+ Identify and implement process improvements to enhance operational availability and reliability.
+ Collaborate with client system owners and third-party vendors to resolve escalated issues.
+ Create and maintain system documentation and knowledge base articles, while participating in on-call rotation for priority incidents.
**What You'll Bring to Make An Impact**
+ Experience with application troubleshooting, diagnosing, testing and resolving customer issues.
+ Experience with ticketing, knowledge management and ITSM products such as JIRA, Confluence and Micro focus Service Manager or similar.
+ Experience in ITIL Service Request fulfilment, Incident and Problem processes.
+ Desired experience with scripting languages and task automation.
+ Desired experience with system monitoring and alerting products such as Elasticsearch, Logstash, and Kibana.
+ Knowledge of networks, network protocols and tools within Enterprise IT environments.
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_Due to the nature of work we do for our customers, all applicants are required to be Australian Citizens and hold a NV-1 security clearance with AGSVA and be capable of upgrading to a NV-2 security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1-2 interviews (depending on seniority of role) & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00161663
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
**Software Support Analyst**
+ Accrue up to an extra 12 days of leave per year through our Life Days program.
+ Work with world leading technology business at the forefront of innovation.
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and** **Responsibilities**
We have an opportunity for a Software Support Analyst to join our exciting multi-year Defence program to deliver an enterprise Health Knowledge Management System (HKMS). This capability will enable better clinical decision making for the ADF by providing market leading healthcare to ADF personnel and is a key capability and priority for the ADF.
+ Provide Level 2/3 software support for mission systems, including user interaction, technical troubleshooting, and service request fulfillment.
+ Monitor and manage service requests, incidents, and problem queues to meet contractual KPIs, including triage and assignment.
+ Manage incidents end-to-end (triage, investigation, resolution, escalation, follow-up) and perform root-cause analysis for problems.
+ Identify and implement process improvements to enhance operational availability and reliability.
+ Collaborate with client system owners and third-party vendors to resolve escalated issues.
+ Create and maintain system documentation and knowledge base articles, while participating in on-call rotation for priority incidents.
**What You'll Bring to Make An Impact**
+ Experience with application troubleshooting, diagnosing, testing and resolving customer issues.
+ Experience with ticketing, knowledge management and ITSM products such as JIRA, Confluence and Micro focus Service Manager or similar.
+ Experience in ITIL Service Request fulfilment, Incident and Problem processes.
+ Desired experience with scripting languages and task automation.
+ Desired experience with system monitoring and alerting products such as Elasticsearch, Logstash, and Kibana.
+ Knowledge of networks, network protocols and tools within Enterprise IT environments.
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_Due to the nature of work we do for our customers, all applicants are required to be Australian Citizens and hold a NV-1 security clearance with AGSVA and be capable of upgrading to a NV-2 security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1-2 interviews (depending on seniority of role) & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00161663
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
This advertiser has chosen not to accept applicants from your region.
3
Desktop Support Analyst
Melbourne, Victoria
CBRE
Posted 4 days ago
Job Viewed
Job Description
Desktop Support Analyst
Job ID
231755
Posted
05-Aug-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Melbourne - Victoria - Australia
**Provide superior tech support for CBRE employees**
**Collaborative and inclusive office culture**
**Melbourne CBD | Land of the Wurundjeri people**
We are seeking a motivated Desktop Support Analyst to join our D&T team based in Melbourne CBD. Based in the office 5 days per week you will provide technical support and solutions to internal users including troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing.
**About the role:**
+ Troubleshooting PC related issues via phone, onsite, and using administration tools.
+ Incident ticket management
+ Provide recommendations on hardware replacements, program changes to correct software issues and contribute new ideas for new technical solutions, including testing and installation after new releases.
+ Clear and concise reporting of technical errors or escalations to specialist teams or management.
+ Client software packaging/installing and hardware kitting, PC setup (image cloning).
+ Extensive ongoing training and support provided to develop and improve your technical skills and capacity to assist the business.
**About you:**
+ Experience in a similar IT support role in a large corporate environment will enable you to hit the ground running.
+ Excellent written and verbal communication skills with strong ability to deal with technical and non-technical stakeholders across the business.
+ Knowledge and experience supporting Microsoft Office suites, Cisco, ITIL and Apple products.
+ Ability to support with Video Conferencing troubleshooting across Zoom, Teams, and Webex.
+ Valid driver's license, and own transportation.
+ As someone who is proactive, with excellent organisational and communication skills and enjoys investigating and solving problems, you'll flourish.
**So, what's in it for you?**
+ Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
**Can we inspire you to join us?**
Join a highly regarded Digital & Technology team with a strong, customer service culture, and excellent opportunities to develop your skills and career.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
**_If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process. _**
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
231755
Posted
05-Aug-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Melbourne - Victoria - Australia
**Provide superior tech support for CBRE employees**
**Collaborative and inclusive office culture**
**Melbourne CBD | Land of the Wurundjeri people**
We are seeking a motivated Desktop Support Analyst to join our D&T team based in Melbourne CBD. Based in the office 5 days per week you will provide technical support and solutions to internal users including troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing.
**About the role:**
+ Troubleshooting PC related issues via phone, onsite, and using administration tools.
+ Incident ticket management
+ Provide recommendations on hardware replacements, program changes to correct software issues and contribute new ideas for new technical solutions, including testing and installation after new releases.
+ Clear and concise reporting of technical errors or escalations to specialist teams or management.
+ Client software packaging/installing and hardware kitting, PC setup (image cloning).
+ Extensive ongoing training and support provided to develop and improve your technical skills and capacity to assist the business.
**About you:**
+ Experience in a similar IT support role in a large corporate environment will enable you to hit the ground running.
+ Excellent written and verbal communication skills with strong ability to deal with technical and non-technical stakeholders across the business.
+ Knowledge and experience supporting Microsoft Office suites, Cisco, ITIL and Apple products.
+ Ability to support with Video Conferencing troubleshooting across Zoom, Teams, and Webex.
+ Valid driver's license, and own transportation.
+ As someone who is proactive, with excellent organisational and communication skills and enjoys investigating and solving problems, you'll flourish.
**So, what's in it for you?**
+ Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
**Can we inspire you to join us?**
Join a highly regarded Digital & Technology team with a strong, customer service culture, and excellent opportunities to develop your skills and career.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
**_If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process. _**
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
4
Desktop Support Analyst
Sydney, New South Wales
CBRE
Posted 4 days ago
Job Viewed
Job Description
Desktop Support Analyst
Job ID
222835
Posted
10-Jun-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Sydney - New South Wales - Australia
**Provide superior tech support for CBRE employees**
**CBD newly refurbished offices**
**Sydney CBD | Land of the Gadigal people**
We are seeking a motivated Desktop Support Analyst to join our D&T team based in Sydney CBD. Based in the office 5 days per week you will provide technical support and solutions to internal users including troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing.
**About the role:**
+ Troubleshooting PC related issues via phone, onsite, and using administration tools.
+ Incident ticket management
+ Provide recommendations on hardware replacements, program changes to correct software issues and contribute new ideas for new technical solutions, including testing and installation after new releases.
+ Clear and concise reporting of technical errors or escalations to specialist teams or management.
+ Client software packaging/installing and hardware kitting, PC setup (image cloning).
+ Extensive ongoing training and support provided to develop and improve your technical skills and capacity to assist the business.
**About you:**
+ Experience in a similar IT support role in a large corporate environment will enable you to hit the ground running.
+ Excellent written and verbal communication skills with strong ability to deal with technical and non-technical stakeholders across the business.
+ Knowledge and experience supporting Microsoft Office suites, Cisco, ITIL and Apple products.
+ Ability to support with Video Conferencing troubleshooting across Zoom, Teams, and Webex.
+ Valid driver's license, and own transportation.
+ As someone who is proactive, with excellent organisational and communication skills and enjoys investigating and solving problems, you'll flourish.
**So, what's in it for you?**
+ Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
**Can we inspire you to join us?**
Join a highly regarded Digital & Technology team with a strong, customer service culture, and excellent opportunities to develop your skills and career.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
**_If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process. _**
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
222835
Posted
10-Jun-2025
Service line
Corporate Segment
Role type
Full-time
Areas of Interest
Digital & Technology/Information Technology
Location(s)
Sydney - New South Wales - Australia
**Provide superior tech support for CBRE employees**
**CBD newly refurbished offices**
**Sydney CBD | Land of the Gadigal people**
We are seeking a motivated Desktop Support Analyst to join our D&T team based in Sydney CBD. Based in the office 5 days per week you will provide technical support and solutions to internal users including troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing.
**About the role:**
+ Troubleshooting PC related issues via phone, onsite, and using administration tools.
+ Incident ticket management
+ Provide recommendations on hardware replacements, program changes to correct software issues and contribute new ideas for new technical solutions, including testing and installation after new releases.
+ Clear and concise reporting of technical errors or escalations to specialist teams or management.
+ Client software packaging/installing and hardware kitting, PC setup (image cloning).
+ Extensive ongoing training and support provided to develop and improve your technical skills and capacity to assist the business.
**About you:**
+ Experience in a similar IT support role in a large corporate environment will enable you to hit the ground running.
+ Excellent written and verbal communication skills with strong ability to deal with technical and non-technical stakeholders across the business.
+ Knowledge and experience supporting Microsoft Office suites, Cisco, ITIL and Apple products.
+ Ability to support with Video Conferencing troubleshooting across Zoom, Teams, and Webex.
+ Valid driver's license, and own transportation.
+ As someone who is proactive, with excellent organisational and communication skills and enjoys investigating and solving problems, you'll flourish.
**So, what's in it for you?**
+ Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
**Can we inspire you to join us?**
Join a highly regarded Digital & Technology team with a strong, customer service culture, and excellent opportunities to develop your skills and career.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
**_If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process. _**
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
5
Product Support Analyst
Melbourne, Victoria
Cognizant
Posted 9 days ago
Job Viewed
Job Description
Cognizant is seeking a skilled and dedicated Product Support Analyst with expertise in .Net and C#, strong SQL experience, and exceptional troubleshooting skills. The ideal candidate will provide Level 2 product support, ensuring timely and effective resolution of software-related issues while delivering an outstanding customer experience.
In this high-impact role, the Product Support Analyst will be responsible for:
+ Level 2 Product Support: Triaging incoming cases, troubleshooting, analysing, and identifying software-related issues, and proposing solutions.
+ Issue Resolution: Own, investigate, and resolve complex issues within agreed SLA's.
+ Product Upgrades and Migrations: Assist with upgrades, data migrations, and installations of the product.
+ Documentation: Ensure every action, update, and interaction regarding investigations is clearly documented within the case notes.
+ Escalation: Escalate to Level 3 when an issue is outside of existing skillset.
+ Customer Communication: Communicate with customers promptly and consistently via phone, remote sessions, Teams meetings, and emails, providing progress updates, setting expectations, confirming root cause, and educating customers when resolved.
+ Feedback and Collaboration: Provide feedback to the training team, case creator, and Team Leader to ensure knowledge gaps and documentation are up to date.
+ Work closely with product management and development teams to report customer feedback and potential product improvements.
+ Knowledge Management: Contribute towards the creation and upkeep of knowledge articles.
+ Proactive Case Management: Identify 'at risk' cases prior to them exceeding Service Level time thresholds.
+ Continuous Improvement: Review customer requests and feedback periodically with Team Leader and/or Customer Service Manager to identify and act on opportunities for improvement.
To apply for this Product Support Analyst role, your soft skills, expertise and experience should include:
+ Hands on experience in handling production support projects.
+ Proficiency in .Net and C#.
+ Strong hands-on SQL/PL SQL experience.
+ Should have worked on SSRS/SSIS reporting
+ Proven support experience with strong troubleshooting skills.
+ Experience in the healthcare domain.
+ Experience in a technical support position with clients requiring complex troubleshooting.
+ Understanding of .Net-based client-server products/solutions.
+ Excellent written and verbal communication skills.
+ Experience with product upgrades, data migrations, and installations.
+ Ability to work effectively in a team environment and independently.
+ Strong organizational skills and attention to detail.
Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.
We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:
+ You can pursue innovative career tracks and opportunities here
+ You can enhance your professional development through education and dedicated training
+ We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Product Support Analyst position.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
In this high-impact role, the Product Support Analyst will be responsible for:
+ Level 2 Product Support: Triaging incoming cases, troubleshooting, analysing, and identifying software-related issues, and proposing solutions.
+ Issue Resolution: Own, investigate, and resolve complex issues within agreed SLA's.
+ Product Upgrades and Migrations: Assist with upgrades, data migrations, and installations of the product.
+ Documentation: Ensure every action, update, and interaction regarding investigations is clearly documented within the case notes.
+ Escalation: Escalate to Level 3 when an issue is outside of existing skillset.
+ Customer Communication: Communicate with customers promptly and consistently via phone, remote sessions, Teams meetings, and emails, providing progress updates, setting expectations, confirming root cause, and educating customers when resolved.
+ Feedback and Collaboration: Provide feedback to the training team, case creator, and Team Leader to ensure knowledge gaps and documentation are up to date.
+ Work closely with product management and development teams to report customer feedback and potential product improvements.
+ Knowledge Management: Contribute towards the creation and upkeep of knowledge articles.
+ Proactive Case Management: Identify 'at risk' cases prior to them exceeding Service Level time thresholds.
+ Continuous Improvement: Review customer requests and feedback periodically with Team Leader and/or Customer Service Manager to identify and act on opportunities for improvement.
To apply for this Product Support Analyst role, your soft skills, expertise and experience should include:
+ Hands on experience in handling production support projects.
+ Proficiency in .Net and C#.
+ Strong hands-on SQL/PL SQL experience.
+ Should have worked on SSRS/SSIS reporting
+ Proven support experience with strong troubleshooting skills.
+ Experience in the healthcare domain.
+ Experience in a technical support position with clients requiring complex troubleshooting.
+ Understanding of .Net-based client-server products/solutions.
+ Excellent written and verbal communication skills.
+ Experience with product upgrades, data migrations, and installations.
+ Ability to work effectively in a team environment and independently.
+ Strong organizational skills and attention to detail.
Benefits
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.
We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:
+ You can pursue innovative career tracks and opportunities here
+ You can enhance your professional development through education and dedicated training
+ We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.Please reach out to our friendly and welcoming team today to apply and register your interest for this full-time hybrid Product Support Analyst position.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
Contract Support Analyst
Darwin, Northern Territory
CBRE
Posted 15 days ago
Job Viewed
Job Description
Contract Support Analyst
Job ID
232991
Posted
07-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Darwin - Northern Territory - Australia
+ Join a team delivering exceptional customer service to a key client based in Darwin.
+ Flexibility offered to enable you to succeed.
+ Are you passionate, driven and looking to make an impact in a supportive environment? At CBRE, we celebrate diversity, equity, and inclusion, and we invite you to be part of our dynamic team!
We are seeking an engaging individual to join the team in a contract support position. As the vital glue that holds the team together, this role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, pursue a career in finance, or succeed in this supportive role whilst managing your own priorities, this position will offer you that.
**Here is a snapshot of your day:**
+ Support a positive workplace by managing sickness, absence reporting, and holiday tracking.
+ Handle timesheets and expenses with care and precision.
+ Maintain comprehensive people records, including training and onboarding for new starters.
+ Ensure our commitment to quality, health, safety, and environment (QHSE) is upheld.
+ Facilitate meaningful Supplier Management reviews.
+ Keep our shared drive and client electronic records organized and current.
+ Safeguard the integrity of financial transactions.
+ Ensure compliance in Work in Progress (WIP) management, focusing on Preventative Maintenance.
+ Create accurate purchase orders for sub-contractors and process invoicing efficiently.
+ Drive initiatives for Preventative Maintenance compliance.
+ Gain familiarity with daily operations and contract scope to enhance team efficiency.
+ Provide training and support to your team.
+ Foster strong relationships with colleagues and clients.
+ Assist in compiling the Site/Area Monthly Contract Review Pack, showcasing our achievements.
+ Actively identify and implement innovative solutions across the contract.
+ Manage the ordering of materials, parts, and PPE with attention to detail.
**About you:**
+ Attention to detail and strong organizational skills.
+ A proactive, adaptable approach to problem-solving.
+ Excellent communication and relationship-building abilities.
+ Experience with administrative systems
+ Ideal candidate will have basic understanding of contract terms, project management, and maintenance processes and knowledge of Simpro or Mysupplier.
**What is in it for you?**
Flexible work options to support your work/life balance.
Opportunities for professional development and career advancement.
A range of benefits focused on health, wellbeing, and community engagement.
If you're ready to shape your career in a vibrant academic setting where your contributions matter, now is your opportunity to share your CV.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Job ID
232991
Posted
07-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
Darwin - Northern Territory - Australia
+ Join a team delivering exceptional customer service to a key client based in Darwin.
+ Flexibility offered to enable you to succeed.
+ Are you passionate, driven and looking to make an impact in a supportive environment? At CBRE, we celebrate diversity, equity, and inclusion, and we invite you to be part of our dynamic team!
We are seeking an engaging individual to join the team in a contract support position. As the vital glue that holds the team together, this role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, pursue a career in finance, or succeed in this supportive role whilst managing your own priorities, this position will offer you that.
**Here is a snapshot of your day:**
+ Support a positive workplace by managing sickness, absence reporting, and holiday tracking.
+ Handle timesheets and expenses with care and precision.
+ Maintain comprehensive people records, including training and onboarding for new starters.
+ Ensure our commitment to quality, health, safety, and environment (QHSE) is upheld.
+ Facilitate meaningful Supplier Management reviews.
+ Keep our shared drive and client electronic records organized and current.
+ Safeguard the integrity of financial transactions.
+ Ensure compliance in Work in Progress (WIP) management, focusing on Preventative Maintenance.
+ Create accurate purchase orders for sub-contractors and process invoicing efficiently.
+ Drive initiatives for Preventative Maintenance compliance.
+ Gain familiarity with daily operations and contract scope to enhance team efficiency.
+ Provide training and support to your team.
+ Foster strong relationships with colleagues and clients.
+ Assist in compiling the Site/Area Monthly Contract Review Pack, showcasing our achievements.
+ Actively identify and implement innovative solutions across the contract.
+ Manage the ordering of materials, parts, and PPE with attention to detail.
**About you:**
+ Attention to detail and strong organizational skills.
+ A proactive, adaptable approach to problem-solving.
+ Excellent communication and relationship-building abilities.
+ Experience with administrative systems
+ Ideal candidate will have basic understanding of contract terms, project management, and maintenance processes and knowledge of Simpro or Mysupplier.
**What is in it for you?**
Flexible work options to support your work/life balance.
Opportunities for professional development and career advancement.
A range of benefits focused on health, wellbeing, and community engagement.
If you're ready to shape your career in a vibrant academic setting where your contributions matter, now is your opportunity to share your CV.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
7
Logistics Support Analyst
Melbourne, Victoria
KBR
Posted 23 days ago
Job Viewed
Job Description
Title:
Logistics Support Analyst
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
Join KBR as we expand and strengthen our Land Systems Division in Melbourne! We're seeking defence experienced ILS professionals (must be AGSVA security cleared) with an interest in delivering complex and meaningful projects that support Australia's defence capability.
This is a unique opportunity to work at the forefront of Australia's land systems programs and help shape the future of defence within the following branches:
+ Armoured Fighter Vehicle Branch
+ Land Vehicle Systems Branch
+ Land Manoeuvre Systems Branch
+ Land Engineering Agency
Responsibilities:
+ Analyses and implements logistics plans that may impact the production, distribution, and inventory of finished products to enhance product flow.
+ Participates in the development and implementation of logistics plans affecting the production, distribution, and inventory of finished products.
+ Conducts distribution and network studies, monitors inventory, and analyses requirements to develop strategies for achieving desired delivery times and order fulfilment rates.
+ Maintains appropriate records and prepares reports.
+ Coordinates logistics activities with internal and external customers.
+ Oversees the completion of projects, including planning, assigning tasks, monitoring and reviewing progress and accuracy of work, and evaluating outcomes.
+ Provides activity and status reports to management.
+ Supervises junior employees.
+ Other duties as directed.
As the ideal candidate you will bring:
+ Bachelor's degree in Business Administration or a related field and eight years of relevant experience. Four years of specialised military experience in a related field may be substituted for a Bachelor's degree. In lieu of formal education, at least sixteen years of progressive experience in a related field is acceptable.
+ Sound understanding of the ILS Support System Constituent Capabilities (SSCCs)
+ Sound understanding of the role of ILS in a Defence Acquisition Project environment
+ Development of ILS documentation (such as ILS Plans, ILS Concepts, Integrated Logistics Support Instructions, etc)
+ Exposure to and understanding of the Australian Defence Contracting (ASDEFCON) template suite
+ Conduct of Supportability Analysis (such as Level of Repair Analysis, Spares Analysis, Maintenance Evaluation)
+ Understanding of risk management principles
+ Basic Life Cycle Cost modelling and analysis
All candidates will be required to hold and maintain an active NV1 Defence Security Clearance. Only candidates holding a NV1 Clearance or above should apply.
What we will offer you:
· A workplace culture certified as a Great Place To Work
· Flexible working
· Competitive salary (including annual reviews)
· Paid parental leave
· Income protection
· Corporate rewards
· Salary packaging/Novated leasing
· Employee stock purchase plans
· Flu shots, skin checks and discounted private health insurance
· Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes, or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.
Logistics Support Analyst
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
Join KBR as we expand and strengthen our Land Systems Division in Melbourne! We're seeking defence experienced ILS professionals (must be AGSVA security cleared) with an interest in delivering complex and meaningful projects that support Australia's defence capability.
This is a unique opportunity to work at the forefront of Australia's land systems programs and help shape the future of defence within the following branches:
+ Armoured Fighter Vehicle Branch
+ Land Vehicle Systems Branch
+ Land Manoeuvre Systems Branch
+ Land Engineering Agency
Responsibilities:
+ Analyses and implements logistics plans that may impact the production, distribution, and inventory of finished products to enhance product flow.
+ Participates in the development and implementation of logistics plans affecting the production, distribution, and inventory of finished products.
+ Conducts distribution and network studies, monitors inventory, and analyses requirements to develop strategies for achieving desired delivery times and order fulfilment rates.
+ Maintains appropriate records and prepares reports.
+ Coordinates logistics activities with internal and external customers.
+ Oversees the completion of projects, including planning, assigning tasks, monitoring and reviewing progress and accuracy of work, and evaluating outcomes.
+ Provides activity and status reports to management.
+ Supervises junior employees.
+ Other duties as directed.
As the ideal candidate you will bring:
+ Bachelor's degree in Business Administration or a related field and eight years of relevant experience. Four years of specialised military experience in a related field may be substituted for a Bachelor's degree. In lieu of formal education, at least sixteen years of progressive experience in a related field is acceptable.
+ Sound understanding of the ILS Support System Constituent Capabilities (SSCCs)
+ Sound understanding of the role of ILS in a Defence Acquisition Project environment
+ Development of ILS documentation (such as ILS Plans, ILS Concepts, Integrated Logistics Support Instructions, etc)
+ Exposure to and understanding of the Australian Defence Contracting (ASDEFCON) template suite
+ Conduct of Supportability Analysis (such as Level of Repair Analysis, Spares Analysis, Maintenance Evaluation)
+ Understanding of risk management principles
+ Basic Life Cycle Cost modelling and analysis
All candidates will be required to hold and maintain an active NV1 Defence Security Clearance. Only candidates holding a NV1 Clearance or above should apply.
What we will offer you:
· A workplace culture certified as a Great Place To Work
· Flexible working
· Competitive salary (including annual reviews)
· Paid parental leave
· Income protection
· Corporate rewards
· Salary packaging/Novated leasing
· Employee stock purchase plans
· Flu shots, skin checks and discounted private health insurance
· Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes, or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.
This advertiser has chosen not to accept applicants from your region.
8
Integrated Logistics Support (ILS) Analyst
Williamtown, New South Wales
RTX Corporation
Posted 23 days ago
Job Viewed
Job Description
**Date Posted:**
2025-07-29
**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ **Strategic Defence Capability** : Be part of a critical national infrastructure upgrade program enhancing Australia's military air traffic control capabilities.
+ **Technical Innovation** : Work with cutting-edge system upgrades and contribute to the modernisation of air traffic management technology.
+ **Long-term Impact** : Shape the supportability and sustainability of vital defence infrastructure across multiple RAAF sites nationwide.
Join a leading defence technology company that delivers mission-critical systems and innovative solutions for the Australian Defence Force. We are currently undertaking a major capability upgrade program to enhance and sustain our military air traffic management systems across Australia. This program represents a significant investment in maintaining sovereign defence capabilities and ensuring the continued safe operation of military aviation. Join us as we enhance the future of air traffic control.
As an Integrated Logistics Support Analyst, you will be instrumental in developing and implementing comprehensive support strategies for major system upgrades across multiple military sites. Working within a dedicated ILS team, you will analyse supportability requirements, develop maintenance strategies, and ensure seamless logistics integration between new and existing systems.
**Key Responsibilities:**
+ Conduct reliability, availability, and maintainability modelling to inform support requirements and validate sustainment strategies.
+ Develop comprehensive logistics support documentation including maintenance plans, technical data, and training requirements.
+ Analyse and document transition impacts from legacy to the upgraded systems.
+ Support the development and implementation of site-specific transition plans.
+ Create and maintain logistics support strategies ensuring operational capability through transition and beyond.
**Skills, Experience and Qualifications**
+ University degree in Science, Technology, Engineering or Mathematics, or equivalent experience.
+ Minimum 2 years' experience in integrated logistics support analysis.
+ Demonstrated experience in reliability, maintainability, and availability modelling.
+ Proven ability to develop technical documentation and support strategies.
+ Understanding of systems engineering and maintenance support principles.
**Desirable attributes:**
+ Experience in defence technology related industry.
+ Background in logistics operations across both acquisition and in-service support phases.
+ Knowledge of process development and documentation procedures.
Successful candidates must be eligible to obtain and maintain a Baseline Security clearance as needed. Eligibility can be found at is your chance to belong to an inspiring team and build your career at a company that invests in your future.
If you are looking for a challenging and rewarding career, click the "Apply" button now or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
2025-07-29
**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ **Strategic Defence Capability** : Be part of a critical national infrastructure upgrade program enhancing Australia's military air traffic control capabilities.
+ **Technical Innovation** : Work with cutting-edge system upgrades and contribute to the modernisation of air traffic management technology.
+ **Long-term Impact** : Shape the supportability and sustainability of vital defence infrastructure across multiple RAAF sites nationwide.
Join a leading defence technology company that delivers mission-critical systems and innovative solutions for the Australian Defence Force. We are currently undertaking a major capability upgrade program to enhance and sustain our military air traffic management systems across Australia. This program represents a significant investment in maintaining sovereign defence capabilities and ensuring the continued safe operation of military aviation. Join us as we enhance the future of air traffic control.
As an Integrated Logistics Support Analyst, you will be instrumental in developing and implementing comprehensive support strategies for major system upgrades across multiple military sites. Working within a dedicated ILS team, you will analyse supportability requirements, develop maintenance strategies, and ensure seamless logistics integration between new and existing systems.
**Key Responsibilities:**
+ Conduct reliability, availability, and maintainability modelling to inform support requirements and validate sustainment strategies.
+ Develop comprehensive logistics support documentation including maintenance plans, technical data, and training requirements.
+ Analyse and document transition impacts from legacy to the upgraded systems.
+ Support the development and implementation of site-specific transition plans.
+ Create and maintain logistics support strategies ensuring operational capability through transition and beyond.
**Skills, Experience and Qualifications**
+ University degree in Science, Technology, Engineering or Mathematics, or equivalent experience.
+ Minimum 2 years' experience in integrated logistics support analysis.
+ Demonstrated experience in reliability, maintainability, and availability modelling.
+ Proven ability to develop technical documentation and support strategies.
+ Understanding of systems engineering and maintenance support principles.
**Desirable attributes:**
+ Experience in defence technology related industry.
+ Background in logistics operations across both acquisition and in-service support phases.
+ Knowledge of process development and documentation procedures.
Successful candidates must be eligible to obtain and maintain a Baseline Security clearance as needed. Eligibility can be found at is your chance to belong to an inspiring team and build your career at a company that invests in your future.
If you are looking for a challenging and rewarding career, click the "Apply" button now or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
This advertiser has chosen not to accept applicants from your region.
9