64 Helpdesk Analyst jobs in Australia

Title:
Logistics Support Analyst
At KBR - We do things that matter
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
As a Logistics Support Analyst, you will play a key role in shaping the supportability and sustainment outcomes of critical armoured vehicle platforms.
Working within the Defence Integrated Logistics Support (ILS) framework, you will undertake Support Logistics Analysis (SLA) activities that ensure platforms such as infantry fighting vehicles, main battle tanks, and associated mission systems are operationally ready throughout their life of type.
You will collaborate with engineering, project management and Defence stakeholders to ensure that logistic support solutions are practical, cost-effective, and aligned with capability requirements.
All candidates will be required to hold and maintain an active NV1 Defence Security Clearance. Only candidates holding a NV1 Clearance or above should apply.
Responsibilities:
+ Conduct and document Support Logistics Analysis (SLA) to inform logistics decision-making across acquisition and sustainment phases
+ Contribute to ILS documentation, ensuring compliance with Defence requirements and integration across all Support System Constituent Capabilities (SSCCs)
+ Undertake maintenance policy and level-of-repair analysis to optimise platform availability and cost-effectiveness
+ Provide input into spares forecasting, provisioning and supply chain planning for armoured fighting vehicles and associated subsystems
+ Support the development of Life Cycle Cost models and risk-based sustainment strategies
+ Liaise with Defence, OEMs and industry partners to ensure seamless integration of logistic support elements into broader project and sustainment frameworks
+ Monitor and report on logistics performance metrics, contributing to continuous improvement initiatives
As the ideal candidate you will bring:
+ Sound knowledge of ILS practices within the Defence Acquisition Lifecycle
+ Practical experience with Supportability Analysis techniques (LORA, spares analysis, MTA)
+ Ability to develop and contribute to ILS deliverables (ILS Plans, ILS Concepts, ILSPs, etc.)
+ Exposure to the ASDEFCON contracting suite
+ Understanding of risk management principles and sustainment cost modelling
+ Relevant tertiary qualifications in logistics, engineering, or a related discipline (or equivalent Defence experience)
+ Current AGSVA Security Clearance (NV1 or ability to obtain)
All candidates will be required to hold and maintain an active NV1 Defence Security Clearance. Only candidates holding a NV1 Clearance or above should apply.
What we will offer you:
· A workplace culture certified as a Great Place To Work
· Flexible working
· Competitive salary (including annual reviews)
· Paid parental leave
· Income protection
· Corporate rewards
· Salary packaging/Novated leasing
· Employee stock purchase plans
· Flu shots, skin checks and discounted private health insurance
· Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes, or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
**An exciting opportunity to join the Medtronic Australia & New Zealand (ANZ) Commercial Operations Sales Enablement & Excellence team in a pivotal Systems Support Analyst role.**
This position offers the right applicant a chance to combine technical expertise in tools such as Power BI, Salesforce, and Tableau with strong business acumen to drive impactful adoption, data-driven decisions and optimise business strategies. Acting as a trusted business partner, you will collaborate across all organisational levels to gather requirements, deliver actionable insights, and support the implementation of solutions that align with Medtronic's mission to transform healthcare and improve patient outcomes.
**Responsibilities may include the following and other duties may be assigned:**
+ Support the deployment and drive adoption of new systems and dashboard solutions
+ Collaborate with cross-functional teams to understand business objectives, gather requirements, and translate them into actionable insights and solutions
+ Design, develop, and maintain interactive dashboards and reports using Power BI or Salesforce to support business decision-making
+ Extract, analyse, and visualise data, ensuring alignment with business objectives
+ Act as a trusted business partner, building strong relationships with stakeholders to understand their needs and provide tailored solutions
+ Lead and facilitate workshops, brainstorming sessions and engage in business meetings offering consultation to further understand, prioritize & identify solutions to suit business requirements helping teams to achieve their objectives
+ Analyse and document complex business processes, identifying areas for improvement and opportunities to automate or streamline
+ Collaborate with development teams to ensure seamless implementation of solutions, providing guidance and support where needed
+ Stay up to date on industry trends and emerging technologies to continuously enhance reporting & systems capabilities
**Required Knowledge and Experience:**
+ Minimum Bachelor's Degree with minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience
+ Relevant experience working in a Data analyst and Business Partnering role, preferably within regulated sectors such as in medical device, pharmaceutical, consumer health or FMCG industry
+ Experience building & leveraging insights from Power BI dashboard solutions
+ Experience with Tableau desirable
+ Advanced proficiency of MS Office in Excel (data analysis) & PowerPoint (presentation)
+ Professional Accreditation as Salesforce.com Administrator is highly desirable
+ Results-oriented with good strategic planning, organisation and time-management skills
+ Strong project management & stakeholder management skills
+ Excellent presentation, communication and interpersonal skills
+ Outstanding attention to detail
+ Proactive can-do attitude, display initiative and growth mindset
+ Experience working in an Agile environment, with a solid understanding of Agile methodologies and tools (e.g., JIRA, Confluence)
+ AI solutions experience highly desirable
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

Description We’re a ‘Family Friendly’ certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.   Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.  Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets.   Your New Role and Responsibilities Are you looking to Launch your career in Cyber Security?In this End User Support Analyst role, you will be able to build your cyber skill set in this new business program. The position will only be open to Aboriginal or Torres Strait Islander applicants. The filling of this position is intended to constitute an equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth).*  This is more than a support role—it’s a launchpad into cybersecurity with supported development and hands-on experience in the real world.   In this role, you will learn: Provide IT support via phone, walk-up service, and ticketing system Assist with Tech Bar operations and face-to-face user support Troubleshoot devices and resolve common hardware/software issues Support and educate users on IT systems and tools Deliver AV troubleshooting and VIP support as needed What you will bring: Passion for cyber security within the broader IT support landscape Strong communication and teamwork skills, with a user-focused approach Willingness to learn and assist across diverse support functions This role does require the successful applicant to be an Australian Citizen and be willing to obtain an NV1 level security clearance.   Diverse Team Members, Shared Values and a Common Purpose Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia.   Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.   Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.   Next Steps To apply for this role, follow the links or apply via our Careers page.  Recruitment process - virtual / face to face interview & background checks. Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1. We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you’d like to discuss any additional support during your application or throughout the recruitment process.   * s.27 of the Discrimination Act 1991 (ACT) / s.105 of the Anti-Discrimination Act 1991 (Qld) / s.65 of the Equal Opportunity Act 1984 (SA) / s.12 of the Equal Opportunity Act 2010 (Vic) and s 8(4) of the Charter of Human Rights and Responsibilities Act 2006 (Vic). Original Posting:For U. S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

**THE FUTURE IS WHAT WE MAKE IT.**
**Maintenance Co-Ordinator (Help Desk Operator) AM roster**
**Frankston - Victoria**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You** .
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We have a fantastic opportunity for a **Maintenance Co-Ordinator** within our BA team based on site at Frankston Hospital and be a part of the redevelopment project in Victoria and is responsible for ensuring that the Hard FM Services are delivered in a way that complies with contractual requirements, legislative / statutory requirements and industry best practice.
This role requires effective communication with relevant Honeywell staff and sub-contractors, as well as the Hospital operator and their stakeholders to ensure tasks recorded and allocated efficiently, and maintenance (either reactive or planned) occurs in accordance with given requirements.
**This position operates on an AM roster (6:30 AM - 2:30 PM); please apply only if you are available to work these hours** .
**Key Responsibilities:**
- In conjunction with the Building Services Manager and their team, the Building Services Coordinator (Facility Concierge) delivers a comprehensive reactive maintenance service to minimise outages, unreliability and impacts to the Facility.
- Accurately and efficiently records issues and events within the Computerised Maintenance Management System (CMMS) ensuring that contractually required data and processes are captured and followed at all times
- Manage the CMMS and helpdesk operations on a day to day basis ensuring that the services are delivered in a timely, compliant manner, and to the highest standard.
- Develop and maintain strong working relationships with key contract stakeholders, subcontractors and end users. Ensure communication is two way and all requests are responded to promptly and within required time frames
**Key Experience & Capabilities:**
- Trade or Tertiary qualifications in Engineering
- Experience within dynamic, high pressure environment
- Minimum 5 to 10 years experience in a highly complex building services environment
- Financial Acumen
- Ability to understand, interpret and comply with contracts and contractual requirements
- Hazard and risk assessments
- Australian standards - building / commercial maintenance
- Australian and state based HSE legislation and compliance
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**Maintenance Co-Ordinator (Help Desk Operator) PM roster**
**Frankston - Victoria**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You** .
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We have a fantastic opportunity for a **Maintenance Co-Ordinator** within our BA team based on site at Frankston Hospital and be a part of the redevelopment project in Victoria and is responsible for ensuring that the Hard FM Services are delivered in a way that complies with contractual requirements, legislative / statutory requirements and industry best practice.
This role requires effective communication with relevant Honeywell staff and sub-contractors, as well as the Hospital operator and their stakeholders to ensure tasks recorded and allocated efficiently, and maintenance (either reactive or planned) occurs in accordance with given requirements.
**This position operates on an PM roster (12PM - 8PM); please apply only if you are available to work these hours** .
**Key Responsibilities**
- In conjunction with the Building Services Manager and their team, the Building Services Coordinator (Facility Concierge) delivers a comprehensive reactive maintenance service to minimise outages, unreliability and impacts to the Facility.
- Accurately and efficiently records issues and events within the Computerised Maintenance Management System (CMMS) ensuring that contractually required data and processes are captured and followed at all times
- Manage the CMMS and helpdesk operations on a day-to-day basis ensuring that the services are delivered in a timely, compliant manner, and to the highest standard.
- Develop and maintain strong working relationships with key contract stakeholders, subcontractors and end users. Ensure communication is two way and all requests are responded to promptly and within required time frames
**Key Experience & Capabilities:**
- Trade or Tertiary qualifications in Engineering
- Experience within dynamic, high pressure environment
- Minimum 5 to 10 years experience in a highly complex building services environment
- Financial Acumen
- Ability to understand, interpret and comply with contracts and contractual requirements
- Hazard and risk assessments
- Australian standards - building / commercial maintenance
- Australian and state based HSE legislation and compliance
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Date Posted:**

**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ **Strategic Defence Capability** : Be part of a critical national infrastructure upgrade program enhancing Australia's military air traffic control capabilities.
+ **Technical Innovation** : Work with cutting-edge system upgrades and contribute to the modernisation of air traffic management technology.
+ **Long-term Impact** : Shape the supportability and sustainability of vital defence infrastructure across multiple RAAF sites nationwide.
Join a leading defence technology company that delivers mission-critical systems and innovative solutions for the Australian Defence Force. We are currently undertaking a major capability upgrade program to enhance and sustain our military air traffic management systems across Australia. This program represents a significant investment in maintaining sovereign defence capabilities and ensuring the continued safe operation of military aviation. Join us as we enhance the future of air traffic control.
As an Integrated Logistics Support Analyst, you will be instrumental in developing and implementing comprehensive support strategies for major system upgrades across multiple military sites. Working within a dedicated ILS team, you will analyse supportability requirements, develop maintenance strategies, and ensure seamless logistics integration between new and existing systems.
**Key Responsibilities:**
+ Conduct reliability, availability, and maintainability modelling to inform support requirements and validate sustainment strategies.
+ Develop comprehensive logistics support documentation including maintenance plans, technical data, and training requirements.
+ Analyse and document transition impacts from legacy to the upgraded systems.
+ Support the development and implementation of site-specific transition plans.
+ Create and maintain logistics support strategies ensuring operational capability through transition and beyond.
**Skills, Experience and Qualifications**
+ University degree in Science, Technology, Engineering or Mathematics, or equivalent experience.
+ Minimum 2 years' experience in integrated logistics support analysis.
+ Demonstrated experience in reliability, maintainability, and availability modelling.
+ Proven ability to develop technical documentation and support strategies.
+ Understanding of systems engineering and maintenance support principles.
**Desirable attributes:**
+ Experience in defence technology related industry.
+ Background in logistics operations across both acquisition and in-service support phases.
+ Knowledge of process development and documentation procedures.
Successful candidates must be eligible to obtain and maintain a Baseline Security clearance as needed. Eligibility can be found at is your chance to belong to an inspiring team and build your career at a company that invests in your future.
If you are looking for a challenging and rewarding career, click the "Apply" button now or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Date Posted:**

**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ **Strategic Defence Capability** : Be part of a critical national infrastructure upgrade program enhancing Australia's military air traffic control capabilities.
+ **Technical Innovation** : Work with cutting-edge system upgrades and contribute to the modernisation of air traffic management technology.
+ **Long-term Impact** : Shape the supportability and sustainability of vital defence infrastructure across multiple RAAF sites nationwide.
Join a leading defence technology company that delivers mission-critical systems and innovative solutions for the Australian Defence Force. We are currently undertaking a major capability upgrade program to enhance and sustain our military air traffic management systems across Australia. This program represents a significant investment in maintaining sovereign defence capabilities and ensuring the continued safe operation of military aviation. Join us as we enhance the future of air traffic control.
As an Integrated Logistics Support Analyst, you will be instrumental in developing and implementing comprehensive support strategies for major system upgrades across multiple military sites. Working within a dedicated ILS team, you will analyse supportability requirements, develop maintenance strategies, and ensure seamless logistics integration between new and existing systems.
**Key Responsibilities:**
+ Conduct reliability, availability, and maintainability modelling to inform support requirements and validate sustainment strategies.
+ Develop comprehensive logistics support documentation including maintenance plans, technical data, and training requirements.
+ Analyse and document transition impacts from legacy to the upgraded systems.
+ Support the development and implementation of site-specific transition plans.
+ Create and maintain logistics support strategies ensuring operational capability through transition and beyond.
**Skills, Experience and Qualifications**
+ University degree in Science, Technology, Engineering or Mathematics, or equivalent experience.
+ Minimum 2 years' experience in integrated logistics support analysis.
+ Demonstrated experience in reliability, maintainability, and availability modelling.
+ Proven ability to develop technical documentation and support strategies.
+ Understanding of systems engineering and maintenance support principles.
**Desirable attributes:**
+ Experience in defence technology related industry.
+ Background in logistics operations across both acquisition and in-service support phases.
+ Knowledge of process development and documentation procedures.
Successful candidates must be eligible to obtain and maintain a Baseline Security clearance as needed. Eligibility can be found at is your chance to belong to an inspiring team and build your career at a company that invests in your future.
If you are looking for a challenging and rewarding career, click the "Apply" button now or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Date Posted:**

**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ **Strategic Defence Capability** : Be part of a critical national infrastructure upgrade program enhancing Australia's military air traffic control capabilities.
+ **Technical Innovation** : Work with cutting-edge system upgrades and contribute to the modernisation of air traffic management technology.
+ **Long-term Impact** : Shape the supportability and sustainability of vital defence infrastructure across multiple RAAF sites nationwide.
Join a leading defence technology company that delivers mission-critical systems and innovative solutions for the Australian Defence Force. We are currently undertaking a major capability upgrade program to enhance and sustain our military air traffic management systems across Australia. This program represents a significant investment in maintaining sovereign defence capabilities and ensuring the continued safe operation of military aviation. Join us as we enhance the future of air traffic control.
As an Integrated Logistics Support Analyst, you will be instrumental in developing and implementing comprehensive support strategies for major system upgrades across multiple military sites. Working within a dedicated ILS team, you will analyse supportability requirements, develop maintenance strategies, and ensure seamless logistics integration between new and existing systems.
**Key Responsibilities:**
+ Conduct reliability, availability, and maintainability modelling to inform support requirements and validate sustainment strategies.
+ Develop comprehensive logistics support documentation including maintenance plans, technical data, and training requirements.
+ Analyse and document transition impacts from legacy to the upgraded systems.
+ Support the development and implementation of site-specific transition plans.
+ Create and maintain logistics support strategies ensuring operational capability through transition and beyond.
**Skills, Experience and Qualifications**
+ University degree in Science, Technology, Engineering or Mathematics, or equivalent experience.
+ Minimum 2 years' experience in integrated logistics support analysis.
+ Demonstrated experience in reliability, maintainability, and availability modelling.
+ Proven ability to develop technical documentation and support strategies.
+ Understanding of systems engineering and maintenance support principles.
**Desirable attributes:**
+ Experience in defence technology related industry.
+ Background in logistics operations across both acquisition and in-service support phases.
+ Knowledge of process development and documentation procedures.
Successful candidates must be eligible to obtain and maintain a Baseline Security clearance as needed. Eligibility can be found at is your chance to belong to an inspiring team and build your career at a company that invests in your future.
If you are looking for a challenging and rewarding career, click the "Apply" button now or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
**Responsibilities:**
+ The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
+ Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
+ Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
+ Start of day checks, continuous monitoring, and regional handover.
+ Perform same day risk reconciliations
+ Develop and maintain technical support documentation.
+ Identifies ways to maximize the potential of the applications used
+ Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
+ Ensures that storage and archiving procedures are in place and functioning correctly
+ Formulates and defines scope and objectives for complex application enhancements and problem resolution
+ Reviews and develops application contingency planning to ensure availability to users.
+ Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
+ Participate in application releases, from development, testing and deployment into production.
+ Engages in post implementation analysis to ensure successful system design and functionality.
+ Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
+ Ensures essential procedures are followed and helps to define operating standards and processes.
+ Act as a liaison between users/traders, interfacing internal technology groups and vendors.
+ Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
+ Acts as advisor or coach to new or lower level analysts.
+ Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
+ Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
+ Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
+ Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
+ Performs other duties and functions as assigned.
+ Has the ability to operate with a limited level of direct supervision.
+ Can exercise independence of judgement and autonomy.
+ Acts as SME to senior stakeholders and /or other team members.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ Experience in an Application Support role.
+ Experience installing, configuring or supporting business applications.
+ Experience with some programming languages and willingness/ability to learn.
+ Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
+ Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
+ Demonstrated analytical skills
+ Issue tracking and reporting using tools
+ Knowledge/ experience of problem Management Tools.
+ Good all-round technical skills
+ Effectively share information with other support team members and with other technology teams
+ Ability to plan and organize workload
+ Consistently demonstrates clear and concise written and verbal communication skills
+ Ability to communicate appropriately to relevant stakeholde
**Education:**
+ Bachelor's/University degree or equivalent experience
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**Job Family Group:**
Technology
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**Job Family:**
Applications Support
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.