23 Hiring Process jobs in Australia

Process Author

Sydney, New South Wales Amentum

Posted 2 days ago

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Job Description

Amentum is a leader in global engineering, project management and solutions integration, trusted to modernise the most critical missions anywhere in the world. Driven to create a safer, smarter, cleaner world, we innovate as a team of inventive doers passionate about making a difference. Underpinned by a strong culture of ethics, safety and inclusivity. Amentum is fiercely committed to operational excellence and successful execution.
Are you seeking a career that offers a healthy work-life balance, a friendly company culture, and engagement with a supportive community?
We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
Amentum is proud to be an Equal Opportunity Employer, please refer to our Enterprise Agreement and for more information.
**Expression of Interest**
**Role Title:** Process Author
**Role Description:** Our client operates as Navy's central authority for the maritime engineering, technical assurance and logistics governance. Underpinning the sustainment of Naval platforms by ensuring engineering integrity, configuration control and compliance with Defence standards.
Together with the business management systems (BMS) which provides the overarching governance and process framework for sustainment activities; they apply these policies and systems to deliver safe, reliable and cost effective through-life support for the Royal Australian Navy's fleet.
**Primary Responsibilities:** Under the BMS Product Manager, the Process Author is responsible for the development, sustainment and continuous improvement of processes supporting the program. Operating within a dynamic and agile team, the role ensures that process definition and improvement solutions meet operational, safety and sustainment objectives. Key duties include, but are not limited to:
- Develop a suite of supporting processes to enable optimisation across the sustainment enterprise.
- Develop standardised processes, procedures and work instructions in a consistent and repeatable format within the BMS for:
o Maintenance
o Supply Support
o Engineering
o Asset Management
o Commercial
o Work Health, Safety & Environment (WHSE)
- Ensure all developed processes comply with ISO 9001 and ISO 55001 standards.
- Collaborate with policy authorities to maintain alignment between enterprise processes and current policy.
- Undertake stakeholder engagement and analysis.
- Develop and implement a methodology for continual review, consultation, update and improvement of baselined processes.
- Conduct regular updates to ensure process currency, relevance and compliance.
- Maintain configuration integrity of approved processes
**Essential Requirements:**
- Formal qualification in Business Process Management, Quality Process Management, Engineering, Operations, or a related discipline.
- 5+ years' experience in mapping current-state (as-is) and design future-state (to-be) processes
- Capture pain points, validate findings and secure buy-in for process improvements
- Demonstrated experience in process modelling, documentation and governance.
- Knowledge of ISO 9001 and ISO 55001, ideally with experience aligning process documentation to these standards.
- Must hold an active Security Clearance
**Desirable Requirements:**
- Prior and demonstrated experience with Holocentic (Business Management System) tool
**Salary Range Depending on Experience:** $120,000 - $130,000 plus super
**Required Security Clearance Level:** Baseline (NV1 ideal)
**Location:** Sydney
**Weekly Hours:** 40 hours per week
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .
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Process Engineer

Adelaide, South Australia KBR

Posted 11 days ago

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Job Description

Title:
Process Engineer
+ Are you a Process Engineer with 5 + years' experience working within Water, Resources and Defence?
+ Are you looking for your next move to gain exposure to a wide range of industries and projects?
Position Overview:
Due to continued growth and project wins we are looking for a Process Engineer to join our Engineering team in Adelaide.
Reporting to the process team lead within the Water, Environment and Industrial Group, you will be responsible for process engineering activities on projects typically involving wastewater treatment, potable water treatment, chemical dosing, odour control, venting, flaring, pumping and piping, pipelines, compression and similar. The role will work closely with other mechanical, structural, hydraulic, civil and electrical engineers in delivery of projects and proposals for a range of clients.
Key responsibilities include:
+ Develop process engineering design and analysis for projects across water, defence and energy sectors.
+ Develop and implement process simulations and models to optimize plant performance and efficiency.
+ Collaborate with cross-functional teams to ensure project objectives are met within specified timelines and budgets.
+ Conduct feasibility studies and risk assessments for proposed projects.
+ Provide technical expertise and guidance to junior engineers and project teams.
+ Ensure compliance with relevant Australian standards and regulations.
+ Identify opportunities for process improvements and cost optimization.
Skills & Experience Required:
+ Bachelor's or Master's degree in Chemical Engineering or related field.
+ Proven experience in process engineering within water/defence projects.
+ Knowledge of Australian standards and regulations pertaining to process engineering.
+ Proficiency in process simulation software (e.g., Biowin, Aspen HYSYS, PHAST, etc.) is highly regarded.
+ Strong analytical skills and problem-solving abilities.
+ Excellent communication and interpersonal skills.
+ Ability to work effectively in a fast-paced, collaborative environment.
+ Current Baseline Clearance or the ability to obtain Defence clearance required.
About KBR:
KBR is renowned for working in partnership with our clients and construction partners to deliver exceptional outcomes based on our collaborative approach and our "One Team" value.
In Australia, KBR employ nearly 2000 people with offices in each state. Our project delivery track record, industry profile and strong relationships have enabled us to grow significantly, and we continue to expand. This continued growth allows us to offer unrivalled opportunities to our staff in terms of career paths, career development and project exposure.
Creating a superb culture is also huge for us and a key part of our success and growth. Genuine collaboration across the business is integral to how we work. As a company KBR have created an organisation where people matter, are valued, and cared about. By joining KBR you can be assured that you are joining a team that pulls in the same direction and shares common values.
In addition to working on some fantastic projects, KBR offer an array of benefits focused on providing our people with a great working environment, career development, flexible work arrangements and work/life balance.
KBR values:
Our KBR Values - We Value Our People, We Deliver, We Are People of Integrity, We Empower, We Are a Team of Teams - embody our people centric organisation.
Our culture, and our genuine focus on our people is a major factor in our success and we want you to be part of our journey. 
Help shape tomorrow by applying today!
Don't miss out on this opportunity to leave your impact on our society with one of Australia's leading infrastructure businesses. Apply now and follow us on LinkedIn ( to stay up to date with all the latest news and job opportunities.
#LI-DNP #LI-DNI #S-DNI
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Systems Process Engineer

Wahgunyah, Victoria Nestle

Posted 11 days ago

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**Position Snapshot**
Location: Wahgunyah (Northeast Victoria - close to regional hubs of Albury/Wodonga and Wangaratta)
Duration: Full time, Permanent
5+ years relevant experience
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Fantastic Opportunity for a Systems Process Engineer to join the Wahgunyah Factory, the home of Uncle Toby's Snacks and Cereals
This role provides technical leadership in the entire manufacturing process, to produce the maximum volume of high-quality product at the lowest cost and in the shortest time by identifying, leading, developing and executing solutions for quality and performance improvements on breakfast cereals packaging and/or processing systems.
**A day in the life.**
Reporting to the Production Manager and being responsible for driving strategic productivity and capacity solutions, other key responsibilities will include:
+ Identify opportunities to improve the productivity of existing systems using different Nestlé Continuous Excellence (NCE) tools and techniques, such as DMAIC, GSTD, SMED and VSM.
+ Responsible to champion the Focused Improvement (FI) pillar for TPM.
+ Develop and maintain system capacity and conduct capability studies to ensure optimal production rates, parameters and formulas.
+ Improve system reliability (in conjunction with Maintenance) and product quality (in conjunction with Quality Engineer) and identify productivity improvements including new technologies.
+ Serve as R&D liaison for testing, monitoring and evaluating new equipment and new products.
+ Responsible for setting product Gold Standard samples.
+ Provide operating parameters (basic conditions) and ranges (flow rates, viscosity, speeds, etc.)
+ Develop, prepare and deliver technical training to manufacturing personnel to increase their operative and technical capabilities.
**What will make you successful**
+ Joining a collaborative team of specialists, you will be a strong team player with a drive to deliver quality outcomes with efficiency and with a passion for continuous process improvement.
+ Bachelor's degree in Engineering or related field with a Master degree preferred (Chemical, Food, Industrial or similar).
+ 5+ years' experience in Food Industry within Manufacturing, QA, factory design or similar roles.
+ Operative experience in producing & packaging, preferably in cereal breakfast products.
+ Solid understanding of process development, engineering, manufacturing or quality engineering.
+ Project Management Experience (desirable in continuous improvement field)
+ Strong communication, negotiation, problem solving, analysis and decision-making abilities.
**Applicants must have full Australian working rights**
Applicants will be required to undergo pre-employment checks, including but not limited to health checks, prior to appointment to this role.
Please note that this role may close earlier than the advertised deadline at our discretion, so we encourage early applications.
**Benefits**
You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.
In addition, we offer:
+ Varied career experiences and personalised development support
+ Wellbeing benefits including vaccinations and health insurance discounts
+ Diversity & Inclusion initiatives and program
+ Paid parental and partner leave
+ Purchase Leave Scheme
+ Volunteering leave, Sports leave, Emergency Services leave
+ Discounted Nestlé products
+ Novated Leasing
+ Salary Sacrifice to Superannuation
**Our Story**
+ Nestlé enjoys a reputation as one of the world's largest FMCG companies and a leader in nutrition, health and wellness. Our inclusive and high-performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5000-strong Oceania workforce.
+ Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at Careers at Nestlé Australia | Nestlé Australia (nestle.com.au) to see some of the ways we live and practice this every day in our workplace.
+ For more information please visit our website Nestlé Australia Home | Nestlé Australia (nestle.com.au) or Our LinkedIn page today!**
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Principal Process Engineer

Brisbane, Queensland KBR

Posted 11 days ago

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Title:
Principal Process Engineer
We support water customers across Australia to provide our communities with the best drinking water and wastewater treatment services, whilst innovating ways to safeguard and secure our country's water supplies, elevating public spaces and enhancing liveability.
The Opportunity
You'll be a key member of our Queensland Water team who have secured projects that will change the way water in Australia operates forever. Our Water team offers services across the full water cycle, delivering major pipelines, large pumping stations, advanced water, wastewater and recycled water treatment plants.
KBR have significant work in hand supporting key water utilities such as Seqwater, Urban Utilities, Unitywater, Melbourne Water, Sydney Water, Water NSW, Sydney Desalination Plant and SA Water to achieve phased savings in capital expenditure, while delivering the best environmental and community outcomes. We have long term panel contracts in both consulting, and design and construction, enabling us to offer work opportunities from strategies through all stages of design and on to construction and commissioning support.
You will play a vital role in not just the local QLD team, but also the national water team, leading projects, mentoring people, providing technical oversight and managing client relationships on a range of projects across the country. KBR is exploring new ways to integrate digital engineering, virtual reality and artificial intelligence on projects, offering you the opportunity to future proof and broaden your skills in the digital sphere.
Who are you?
You are a design focused Principal Process Engineer who is motivated by achievement and outcome orientated. Your experience with design practices for water & wastewater across utilities and industrial applications will be highly valued. You possess a pragmatic approach to the development of constructable design solutions and have proven commercial acumen in the delivery of water infrastructure.
Key Responsibilities
+ Lead the design of large water and wastewater treatment plants
+ Technical adviser across RO, PRW, UV, aerobic and anaerobic digestion
+ Lead investigations, and preparation of technical reports, designs and drawings, contract documents and technical specifications
+ Provide guidance to process engineers across the company
+ Responsibility for maintaining relationship with clients
+ Assisting the Industry Leads in business strategy development
+ Lead the preparation of large and small bids
+ Promote and practice KBR's Zero Harm policy
Who are we?
KBR's Infrastructure Services Australia business offers a wide range of professional services to private and public sector clients delivering projects in both urban and remote environments across transport, water, environment, buildings and defence.
We are committed to social and environmental sustainability and delivering projects with a digital mindset that drives innovation within our business, for our customers and stakeholders. Our continued growth allows us to offer unrivalled opportunities to our staff in terms of career paths, career development and project exposure.
At KBR, we value you - here's how.
While our people are busy delivering leading science, technology, and engineering solutions, we're committed to providing them with a supportive, trusting environment and benefits that enable them to thrive and continue doing what they do best.
Benefits include:
+ Industry leading salaries reviewed annually.
+ Flexible work arrangements (start/finish times, WFH, Flex time)
+ Salary packaging and novated leases
+ Paid professional membership fees
+ Life/Health insurance discounts
+ Employee stock purchase plans
+ Paid parental leave
+ Personal career development plans
+ Growth and promotion opportunities
Help shape tomorrow by applying today!
For any further queries please call Julian Bettiol,
Don't miss out on this opportunity to leave your impact on our society with one of Australia's leading infrastructure businesses. Apply now and follow us on LinkedIn to stay up to date with all the latest news and job opportunities.
#LI-DNP #LI-DNI #S-DNI
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Senior Process Engineer

Sydney, New South Wales AECOM

Posted 11 days ago

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**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**How you'll make a difference**
+ Deliver process design and technical leadership on a range of municipal wastewater treatment projects, including plant upgrades and new infrastructure
+ Guide project teams, coordinate with multi-disciplinary stakeholders and ensure the technical quality of our work
+ Actively contribute to business development and proposal preparation for future projects
+ Mentor junior engineers and contribute to building a strong internal capability pipeline
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ A relevant tertiary degree in chemical, environmental, or process engineering
+ Strong background in **process design** for water and/or wastewater treatment, with experience in both municipal and industrial settings
+ Experience leading and coordinating multi-disciplinary teams in a consulting or project delivery environment
+ A proactive communicator who enjoys client engagement, team collaboration, and delivering work you're proud of
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Volunteer and representation leave
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Water
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
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Process Documentation Consultant

Perth, Western Australia PST.AG

Posted 6 days ago

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Job Description

We are seeking a part time Process Documentation Specialist to join our team on a contract basis. Your mission is to systematically capture, structure, and document business processes in close collaboration with C-level executives and key stakeholders. Your work will drive clarity and transparency across our global operations.



Duties:



1. Process Modeling :

Create and maintain detailed business process documentation using BPMN 2.0 standards (text + diagrams).

Identify and define required input/output documents within workflows.



2. Stakeholder Collaboration :

Lead and facilitate meetings with C-level executives to extract, structure, and synthesize discussions into clear documentation.

Translate complex information into actionable and easy-to-understand process documents.



3. Knowledge Management :

Publish finalized and validated process documentation in the company's central Wiki (e.g., Confluence or MediaWiki).



Qualification



• Bachelors degree

• Experience using AI language models (e.g., gemini, deepseek, ChatGPT or others) for document QA and quality checks

• Familiarity with Wiki platforms such as Confluence or MediaWiki

• Must be amenable to work CEST



Must haves:



• Certified proficiency in BPMN 2.0

• Demonstrated experience documenting complex processes for senior leadership

• Fluent English (C1+ level) – primary language for documentation

• Ability to simplify and visualize complex workflows effectively

• Detail-oriented approach to validating logical consistency in process documentation

• Outstanding structured writing skills with high attention to clarity and precision



Nice to have:



• Experience with process automation tools (e.g., Camunda, Signavio or others)

• Basic prompt engineering skills for AI-enhanced validation

• Industry knowledge in IT, software, or data-driven sectors

• Business German (B2/C1 level) – essential for C-level communication with German-based stakeholders
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Process Labor Worker

3189 Moorabbin, Victoria Continental Kosher Butchers Pty Ltd

Posted 158 days ago

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Job Description

Permanent

The Pick Packer is responsible for inspecting, weighing, cleaning, wrapping, and packaging all meat products. They must also adhere to strict health and safety guidelines, load and unload shipments, and ensure that all orders meet client specifications.

Essential Duties and Responsibilities:

Ensure meat and meat products for quality and compliance with company standards.

Weigh and cut meat to meet customer specifications.

Wrap and package meat products according to company guidelines.

Load and unload distribution and/or delivery trucks.

Work with the storage management department to ensure that all products are stored properly.

Ensure that all orders are complete and accurately documented.

Adhere to and implement the company's health and safety guidelines.

Other duties as assigned.

Job Type: 

Full-time/Casual

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Solutions Design Engineer, Process Engineering

Sydney, New South Wales Amazon

Posted 6 days ago

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Description
The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
The Amazon Logistics (AMZL) team is looking to hire an experienced, innovative, hands-on, and customer-obsessed Material Handling Equipment (MHE) Engineer to join Australia Engineering team. On this role, the MHE Engineer will be responsible to define specifications and monitoring performance of the Material Handling Equipment in our AU Last Mile delivery Network .
This role requires an engineer with experience in automation, engineering, planning and analysis of the Material Handling Equipment in Delivery Stations.
The successful candidate will partner with Automation Engineering, Field and Design Engineering, Reliability and Maintenance Engineering, Process Engineering, Facilities, and Operations leaders to effectively operate and deploy Material Handling Equipment across Amazon's last mile network.
This role involves regular communication with partner teams from Japan, Europe and WW to support parallel development projects.
This role will be based in either Sydney or Melbourne. The position requires regular domestic and international travel (approximately 25% of work time).
Key job responsibilities
- Lead Material Handling Equipment automation projects
- Update equipment specifications based on various factors; labor, cost, safety, performance, etc. working with Process Engineering and Operations partners
- Support field engineering teams in deploying the specified equipment at sites across Australia
- Monitor performance of the installed equipment in Australia by measuring success criteria for meeting metrics for safety, productivity and quality
- Support lessons learnt program for to understand improvements needed for specifications iterations
- Work with Worldwide teams to understand development plans in other regions and opportunities for bringing new ideas to Australia
- Support development and implementation of Service and Maintenance concepts for AMZL Field teams
About the team
- Our multicultural Engineering team has members from different nationalities
- If you are excited about working in a diverse group and contributing to an inclusive culture, this opportunity is for you.
Basic Qualifications
- Bachelor's degree
- 4+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- Experience working with Material handling equipment (MHE)
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
Preferred Qualifications
- Knowledge of automated material handling systems, packaging technologies and storage solutions
- Experience working with and managing third party vendors
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Business Process Analyst / Change Manager

Melbourne, Victoria Cognizant

Posted 11 days ago

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Job Description

**Position Summary:**
The Business Analyst will excel in Intelligent Process Automation (IPA), presenting both consulting and development skillsets. They will work closely with business stakeholders through completing consulting led IPA process assessments, documenting business processes, communicating to development teams on requirements and having experience in agile IPA delivery.
They will collaborate with a client to enable them to deliver and scale IPA solutions. They will play a critical role in the growth of the Cognizant team and its IPA capability across ANZ.
They will combine the skills of data analysis with a deep understanding of Lean methodologies and process improvement, focusing on extracting insights from data and discovery workshops to identify and eliminate inefficiencies within business operations, streamlining workflows and optimizing processes for maximum efficiency and productivity. They will also be highly proficient in capturing business requirements, leveraging process mapping techniques and identifying bottlenecks, redundancies, and opportunities for optimization based on data analysis.
The Business Analyst is also expected to leverage relevant industry experience in Information and Communication Technology (ICT) and Banking Operations to effectively deliver strategic guidance and identify opportunities for automation and process optimisation across client engagements.
One key part of the role will be to identify quality and prioritising opportunities to automate process, demonstrating to clients the achievement of benefits and suggesting process improvements as part of a continuous journey. The role also requires extensive change management and experience in of this in the banking sector is a key part of the role.
**Mandatory Skills:**
- Able to understand complex processes and simplify where possible, or break down into sub-processes, ability to identify redundancy.
- Able to determine ROI of processes and create business pipeline. Work with the business to identify best cases for automation.
- Document business process flow charts using BPMN principles and presenting results of program ROI achieved leveraging Microsoft Power BI (PL300 Certification preferred)
- Capable of playing a lead role and communicating requirements to both onshore and offshore teams
- Contribute to testing documentation and test coverage of RPA processes
- Working on Support and Maintenance activities
- Experience in change management
- Significant work experience in ICT and Banking Operations mandatory
- Experience managing daily stand ups, retrospectives leveraging agile methodologies (Scrum).
- Deliver on assigned responsibilities adhering to BPMN standards, policies, and procedures
- Project management: disciplined in managing project scope, timeline, and budget to meet deadlines
- Initiative-taker: self-directed and initiative-taking in managing tasks and setting challenging targets to achieve client's demands
- Work within project schedule constraints, communicating any identified project risks and issues
- Creating Handover Documentation
- Ability to write test cases against the desired requirements
- Review UAT test plans, run UAT triage and clarification/manage defects.
- Ability to test and confirm the desired requirement has been met considering original ROI.
- Familiarisation with JIRA, Confluence tools
- As we are consulting business, naturally we seek excellent communication skills.
- Enthusiastic and unprompted attitude for implementing and developing new operation
- Knowledge of BPM, RPA, and AI API's
**Duties and Responsibilities:**
- Using ICT change management methodologies, principles, and techniques to implement change approach plans for client robotics and automation projects and to ensure compliance to project timelines, engagement of impacted staff, and fulfillment of resource requirements
- Conduct interviews, document analysis, and workshops to identify, investigate, analyse, and report to management current business processes, procedures, and work practices as well as anticipated changes to these processes, procedures, and practices because of ICT change projects
- Identifying and evaluating inefficiencies in new technical processes and recommending optimal business practices, and system functionality and behaviour to enhance stakeholder satisfaction
- Collaborating with stakeholders to identify additional opportunities for improvement and to formulate and document business requirements for further enhancements to change initiatives
- Mediating between business teams and developers ensuring clear and effective communication, addressing inquiries and concerns in a timely and professional manner
- Creating user and training documentation, and conducting formal training classes to ensure high adoption rate of change initiatives and to ensure all impacted stakeholders are knowledgeable of the new processes and systems
- Consulting with users and programmers to design improvements to the functionality of websites, apps, and systems
- Supporting system developers in building and obtaining user acceptance of functional specifications
- Taking responsibility for ensuring users are prepared for deployment of functional solutions, such as briefing users on and supporting implementation of system test plans, which ensure acceptable quality and integrity of the system
- Using data and process modelling techniques to create clear process and system specifications for the design and development of process flows and system software
- Acting as a central reference and information source, providing guidance and assistance in the system project decision making process
- Identifying and assessing project risks to develop effective mitigation strategies to minimize project disruption
- Staying informed about industry regulations to ensure all business process changes adhere to compliance standards
- Automation Tool understanding. (Uipath, Power Apps, Blue Prism)
- Data Analysis acumen and tool proficiency (especially PowerBI)
- Responsible for documenting business processes using Process Definition Documents (PDD), Standard Operating Procedures.
- Responsible for documenting functional and non-functional solution requirements in a Business Requirements Document (BRD).
**Qualifications & Certifications (Optional):**
MS PL300 Power BI
**Salary Range:** $70,000-$90,000
**Date of Posting:** 14/October/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Step Up Process Assistant Pool

Craigieburn, Victoria Amazon

Posted 11 days ago

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Job Description

Description
Step Up Process Assistant Opportunity:
We are recruiting for talent to join our Step Up Process Assistant pool at MEL8/AVV4. This is a opportunity to step up into a process assistant role for a period of time.
Process Assistants form an integral part of Amazon's Middle Mile operations, contributing significantly to the team's dynamic growth. Process Assistants are responsible for daily management of department duties including: allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external stakeholders.
Please note the shift pattern is variable, based on 4 days on and 3 days off including weekends.
Key job responsibilities
Responsibilities:
- Track and report labor hours
- Occasionally, assist with production duties, train associates and verify SOP (standard operating procedure) compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Review and update SOP's as required
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide leave coverage for Shift Managers
Basic Qualifications
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- Are 18 years of age or older
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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