6 Hospitality jobs in Silverwater

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Bring your passion for people, technology and exceptional solutions focused on customer service to Medtronic! Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. Join our fantastic Pelvic Health team and truly make a difference!
At Medtronic, we strive to ensure patients living with our Pelvic Health devices feel confident and competent in managing their device so they can live their lives to the fullest. Our Patient Services Team are critical partners for our field clinical teams in providing this device support to our patients and their needs. We are seeking a candidate who prides themselves on delivering customer service excellence and is passionate about helping patients.
We are flexible on location and open for this role to be based in Sydney, Melbourne, Adelaide or Brisbane.
**Responsibilities may include the following, and other duties may be assigned:**
+ Represents the company to patients, answers product-related questions, and, when necessary, may connect patients to appropriate support or field staff.
+ Provides technical support service to patients by troubleshooting technical device issues/errors.
+ Report product-related complaints.
+ Maintains comprehensive knowledge of Medtronic products and services.
+ Utilises company policies and procedures while providing world-class customer service.
+ Researchers track and provide problem resolution to issues and communicate with the appropriate internal or external customer.
+ Determines corrective course of action in problem situations, balancing patient satisfaction and financial costs.
+ Properly escalates problem situations that may impact patient satisfaction and or revenue.
+ Brings forth best practice ideas and process improvements.
+ Participates in continuing education programs/sessions to remain abreast of product knowledge (both existing and new products).
+ Provide Patient Support to businesses in the following areas, but not limited to, product/technical knowledge and process expertise.
+ Provide Patient education and support on our devices and therapies that are accurate, thorough and timely.
**Required Knowledge and Experience:**
+ Requires High School Diploma or equivalent with 4+ years of work experience in customer service or technical product support (OR an associate's degree with 2+ years' experience OR a bachelor's degree with 1+ year experience).
+ Minimum 2 years' experience in a patient support or customer service setting
+ Strong customer focus skills (solution-focused mindset, empathy, flexibility)
+ A keen interest and aptitude for technology
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email

Unit 2, 8-9 Lagana Place Wetherill Park New South Wales 2164
**About Us. We're Here to Move the World Forward.**
Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better.
**HR Products,** a Valmont Company, has grown into one of Australia's largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
**The Impact You'll Make**
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Wetherill Park NSW on a full-time basis. Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
+ Working within the Customer Service Team to assist in processing of RFQ to Order release stages.
+ Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
+ Working with Internal stakeholders to provide support
+ Answers customer queries regarding pricing, turnaround and technical information.
+ Enters, maintains and reviews customer pricing and customer database.
+ Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
**What You'll Bring**
We are looking for someone who is passionate about all things customer service and delivering an exceptional experience for our internal and external customers, nurturing client relationships, and ensuring efficient order management.
This individual will need to have a hard-working attitude and be passionate about developing their capabilities within this space. You will also have a demonstrated ability using Microsoft Office suites and thrive in a fast paced environments.
Join a _Fortune_ 1000 company that respects hard work, honours diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? **Apply now.**
_All successful applicants will be required to undergo pre-employment checks including a medical._
_Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
+ That's the value we add.

We're hiring a **Customer Service Manager** to lead a high-performing team delivering critical support to our customers across ANZ. Based in Sydney, Brisbane, or Melbourne, you'll oversee three Team Leaders and a large frontline team focused on transaction processing-including open orders and related operations.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Customer Service Manager

Permanent, Full-Time | Marsden Street, Parramatta | Hybrid Work Model

Be the strategic connector who brings people, insights, and purpose together.

At Uniting , we’re creating a more inclusive, compassionate society — and our Customer Directorate plays a vital role in making that vision real. We’re now seeking a Customer Service Manager who combines exceptional stakeholder engagement with sharp strategic and analytical capability to support our Customer Service Delivery (CSD) team.

This is a dynamic and collaborative environment where ideas are shared, people are supported, and everyone works together to deliver a positive experience for our customers.

About the Role

As Customer Service Manager , you’ll be a trusted conduit between leadership, the CSD team, and the wider organisation — ensuring our plans, data, and operations work in harmony. You’ll oversee planning, budgeting, and performance reporting while driving continuous improvement and delivering insights that inform decision-making.

You’ll:

• Contribute to the directorate’s strategic business plan and ensure delivery aligns with Uniting’s goals.
• Partner with leaders to translate business strategies into practical actions that enhance customer and client experiences.
• Track, forecast, and analyse operational performance and identify opportunities for automation and process improvement.
• Support sales and customer service functions through data insights and efficient front-funnel processes.
• Take ownership of SharePoint, reporting dashboards, analytics, and the maintenance of systems and modules.
• Monitor customer feedback and complaints, identifying trends and improvement opportunities.
• Measure and report on customer satisfaction and service performance using human-centred design approaches.
• Support the Head of Customer Service Delivery in building a strong, connected, and high-performing team that serves as the single point of entry to Uniting.
• Advocate for consistent messaging and service practices aligned with Uniting’s brand and customer promise.
• Lead continuous improvement initiatives that enhance the customer journey across the organisation.

About You

You’re a natural collaborator who enjoys bringing structure, clarity, and data-driven insight to complex environments. You thrive on connecting people and information to make things happen — calmly and positively.

You’ll bring:

• Bachelor qualification in a relevant business field, or equivalent experience.
• Demonstrated experience in customer experience, service delivery, or stakeholder engagement.
• Strong skills in data analytics, reporting, and business planning.
• Confidence in digital systems, automation, and process improvement.
• Excellent communication and relationship management skills — you build trust quickly and influence effectively.
• A calm, organised, and solutions-focused approach, even in fast-paced situations.
• A genuine passion for social impact and improving the experience of those we serve.

Even better if you have:

• Postgraduate qualifications in a management field.
• Knowledge of human-centred design or customer insight methodologies.

Why Uniting?

At Uniting, you’ll find a team that genuinely cares — about each other, our communities, and the difference we make. We offer:

Join a team where data meets heart, and where your strategic thinking can help shape a better experience for every customer.

Apply now to take your next step with purpose. Enquiries are welcome, please email Louise Massie at

Uniting contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care.

Our purpose is to inspire people, enliven communities, and confront injustice.

We provide support for people through all ages and stages of life, with a focus on those experiencing disadvantage and vulnerability.

We acknowledge the Sovereignty of First Nations people over the lands of Australia and are committed to meaningful change so that First Nations people are strong, thriving, and self-determining.

Uniting is a Child Safe Organisation, committed to the safety, well-being, and inclusion of children and young people. We are proud of the diversity of our people and always welcome everyone, exactly as they are.