12 Hr Training jobs in Australia
Client Success Manager - Learning & Development
FranklinCovey
Posted 4 days ago
Job Viewed
Job Description
**"We enable greatness in people and organizations everywhere.** "
FranklinCovey (NYSE: FC) is the workplace of choice for _Achievers with Heart_ . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the _Leader_ _in Me_ membership, which is designed specifically for our Education Division. Enterprise clients include _Fortune 100_ , _Fortune 500_ , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.
To learn more, visit franklincovey.com .
**Title:** Client Success Manager - Learning & Development Specialist
**Status:** Full-Time
**Reports to:** Head of Consulting ANZ
**Compensation:** $105 - $120K AUD (includes base and bonus potential)*
**Location: Fully remote position from anywhere in Australia -** **100% work from home**
+ Are you passionate about supporting clients and having an impact?
+ Do you have solid Education or L&D experience and enjoy being a trusted advisor?
+ Want to build long term relationships to help clients succeed and grow
**Job Summary**
As a Client Success Manager, you will play a pivotal role in ensuring clients achieve their desired outcomes through strategic collaboration, effective onboarding, and ongoing support. You will build strong relationships, drive measurable results, and influence client retention and growth.
This role requires a strategic mindset, a commitment to fostering client success, and the ability to balance proactive relationship management with operational excellence. Your ability to engage, advise, and problem-solve will be key in delivering long-term value for both clients and FranklinCovey.
**Essential Job Functions**
+ Lead **structured onboarding** for new clients, ensuring rapid time-to-value.
+ Provide **orientation on All Access Pass** features (content, technology, services).
+ Conduct **discovery sessions** to align learning strategies with client goals.
+ Provide **training tools, and templates** to drive engagement.
+ Build and maintain **trusted client relationships** , ensuring measurable success.
+ Conduct **business reviews** , assess performance, and explore expansion opportunities.
+ Advocate for client needs internally, collaborating across teams.
+ Travel occasionally for **client and internal meetings** .
+ Monitor **client engagement** , proactively addressing risks and ensuring satisfaction.
+ Influence **subscription renewals and growth** by showcasing impact.
+ Support **internal initiatives** , improving engagement tools and processes.
+ Represent **client insights** to inform product development.
**Key Measures**
+ Client subscription renewal and expansion, revenue retention, ideally at 110%
+ Client utilisation of All Access Pass content, people services, and technology
+ Successful partnership with the integrated account team
**Basic Qualifications**
+ 3+ years designing corporate learning and leadership development programs.
**Preferred Skills & Experience**
+ 2+ years of upselling and cross-selling solutions to clients
+ 2+ years in a customer-facing role, ideally as a Customer Success Manager or similar.
+ Experience managing multiple projects, balancing priorities with attention to detail.
+ Background in a subscription-based environment, focusing on retention & growth.
+ Strong verbal & written communication, including facilitation in live or virtual settings.
+ Analytical approach-able to interpret data & trends to drive success strategies.
+ Proficiency in IT applications (Excel, Outlook, PowerPoint, Zoom/MS Teams).
+ Familiarity with CRM systems (Salesforce or similar) and SharePoint.
**Desired Skills & Experience**
+ Knowledge of Microsoft Dynamics - Business Central.
+ Experience planning in-house Open Enrolment event programs.
+ Background in premium customer service or logistics environments.
+ Certification in Customer Success (CCSM) or related fields.
**Why Join FranklinCovey?**
+ Be part of a mission-driven company that empowers individuals and organisations.
+ Work in a collaborative, high-impact environment where your contributions matter.
+ Engage in meaningful work that drives measurable success for clients.
+ Enjoy professional development opportunities and growth within a global organisation.
*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data
#LI-DNP
#LI-Remote
#LI-MG1
Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.
**Employer Information**
Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit .
For more information regarding benefits in other locations, please email
For an overview of our Interview Process, please visit .
FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit for our full **Equal Employment Opportunity** policies and **Nondiscrimination Provision.**
Direct Reasonable Accommodation requests
For our Privacy Policy, please visit ( .
FranklinCovey (NYSE: FC) is the workplace of choice for _Achievers with Heart_ . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the _Leader_ _in Me_ membership, which is designed specifically for our Education Division. Enterprise clients include _Fortune 100_ , _Fortune 500_ , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.
To learn more, visit franklincovey.com .
**Title:** Client Success Manager - Learning & Development Specialist
**Status:** Full-Time
**Reports to:** Head of Consulting ANZ
**Compensation:** $105 - $120K AUD (includes base and bonus potential)*
**Location: Fully remote position from anywhere in Australia -** **100% work from home**
+ Are you passionate about supporting clients and having an impact?
+ Do you have solid Education or L&D experience and enjoy being a trusted advisor?
+ Want to build long term relationships to help clients succeed and grow
**Job Summary**
As a Client Success Manager, you will play a pivotal role in ensuring clients achieve their desired outcomes through strategic collaboration, effective onboarding, and ongoing support. You will build strong relationships, drive measurable results, and influence client retention and growth.
This role requires a strategic mindset, a commitment to fostering client success, and the ability to balance proactive relationship management with operational excellence. Your ability to engage, advise, and problem-solve will be key in delivering long-term value for both clients and FranklinCovey.
**Essential Job Functions**
+ Lead **structured onboarding** for new clients, ensuring rapid time-to-value.
+ Provide **orientation on All Access Pass** features (content, technology, services).
+ Conduct **discovery sessions** to align learning strategies with client goals.
+ Provide **training tools, and templates** to drive engagement.
+ Build and maintain **trusted client relationships** , ensuring measurable success.
+ Conduct **business reviews** , assess performance, and explore expansion opportunities.
+ Advocate for client needs internally, collaborating across teams.
+ Travel occasionally for **client and internal meetings** .
+ Monitor **client engagement** , proactively addressing risks and ensuring satisfaction.
+ Influence **subscription renewals and growth** by showcasing impact.
+ Support **internal initiatives** , improving engagement tools and processes.
+ Represent **client insights** to inform product development.
**Key Measures**
+ Client subscription renewal and expansion, revenue retention, ideally at 110%
+ Client utilisation of All Access Pass content, people services, and technology
+ Successful partnership with the integrated account team
**Basic Qualifications**
+ 3+ years designing corporate learning and leadership development programs.
**Preferred Skills & Experience**
+ 2+ years of upselling and cross-selling solutions to clients
+ 2+ years in a customer-facing role, ideally as a Customer Success Manager or similar.
+ Experience managing multiple projects, balancing priorities with attention to detail.
+ Background in a subscription-based environment, focusing on retention & growth.
+ Strong verbal & written communication, including facilitation in live or virtual settings.
+ Analytical approach-able to interpret data & trends to drive success strategies.
+ Proficiency in IT applications (Excel, Outlook, PowerPoint, Zoom/MS Teams).
+ Familiarity with CRM systems (Salesforce or similar) and SharePoint.
**Desired Skills & Experience**
+ Knowledge of Microsoft Dynamics - Business Central.
+ Experience planning in-house Open Enrolment event programs.
+ Background in premium customer service or logistics environments.
+ Certification in Customer Success (CCSM) or related fields.
**Why Join FranklinCovey?**
+ Be part of a mission-driven company that empowers individuals and organisations.
+ Work in a collaborative, high-impact environment where your contributions matter.
+ Engage in meaningful work that drives measurable success for clients.
+ Enjoy professional development opportunities and growth within a global organisation.
*Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data
#LI-DNP
#LI-Remote
#LI-MG1
Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.
**Employer Information**
Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit .
For more information regarding benefits in other locations, please email
For an overview of our Interview Process, please visit .
FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit for our full **Equal Employment Opportunity** policies and **Nondiscrimination Provision.**
Direct Reasonable Accommodation requests
For our Privacy Policy, please visit ( .
This advertiser has chosen not to accept applicants from your region.
0
Learning Business Partner APAC, Global Operations Learning & Development
Sydney, New South Wales
Amazon
Posted today
Job Viewed
Job Description
Description
Amazon is seeking a skilled, motivated and customer obsessed Learning Business Partner with a history of high performance and creativity to support our Global Operations Learning & Development initiatives within the APAC region.
This role will support our Go to Market team, responsible for driving learning solutions that enable operational excellence across the organisation. You will serve as a strategic partner; bridging the gap between operations leaders, HR and product teams to identify, develop, and implement effective learning solutions while ensuring continuous improvement and measurable business impact.
The Learning Business Partner will be a passionate customer and learner advocate, to communicate clearly and concisely in a way which motivates others to action, to have proven capabilities in managing projects as well as to demonstrate attention to detail and the ability to effectively manage, often competing, priorities.
The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to continuously improve the process of managing strategy, management and talent development activities across APAC operations.
Key job responsibilities
- Work with the central product function to conduct comprehensive learning needs analyses to identify skill gaps and development opportunities
- Translate business challenges into learning requirements and opportunities
- Partner with operations leaders to understand strategic priorities and align learning solutions accordingly
- Collaborate with product teams to communicate learning requirements and ensure solutions meet business needs
- Drive rapid deployment and acceleration of learning initiatives to meet business demands
- Lead end-to-end implementation of learning solutions across designated markets
- Create and maintain execution roadmaps to ensure timely delivery of learning programs
- Performance measurement & continuous improvement of Learning Programs
- Develop and execute change management strategies to drive program adoption
Basic Qualifications
- Bachelors degree in Learning & Development, Human Resources, Business or related field
- 5+ years experience in a HR Business Partner, Learning and Development, people related functions or similar role
- Proven track record of successful stakeholder management
- Demonstration of strong project management executing multiple programs with conflicting deadlines in to varying markets
- Excellence in needs analysis and solution design
- Experience in implementing large-scale learning programs
- Strong analytical and problem solving skills
- Ability to travel up to 30% of the time.
Preferred Qualifications
- Demonstrated ability to use a technology first approach
- Demonstrated ability to influence others and execute in a customer-centric manner
- Experience planning and coordinating training, large meetings or events
- Work experience with career progression in the field of training and development
- Learning facilitation experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon is seeking a skilled, motivated and customer obsessed Learning Business Partner with a history of high performance and creativity to support our Global Operations Learning & Development initiatives within the APAC region.
This role will support our Go to Market team, responsible for driving learning solutions that enable operational excellence across the organisation. You will serve as a strategic partner; bridging the gap between operations leaders, HR and product teams to identify, develop, and implement effective learning solutions while ensuring continuous improvement and measurable business impact.
The Learning Business Partner will be a passionate customer and learner advocate, to communicate clearly and concisely in a way which motivates others to action, to have proven capabilities in managing projects as well as to demonstrate attention to detail and the ability to effectively manage, often competing, priorities.
The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to continuously improve the process of managing strategy, management and talent development activities across APAC operations.
Key job responsibilities
- Work with the central product function to conduct comprehensive learning needs analyses to identify skill gaps and development opportunities
- Translate business challenges into learning requirements and opportunities
- Partner with operations leaders to understand strategic priorities and align learning solutions accordingly
- Collaborate with product teams to communicate learning requirements and ensure solutions meet business needs
- Drive rapid deployment and acceleration of learning initiatives to meet business demands
- Lead end-to-end implementation of learning solutions across designated markets
- Create and maintain execution roadmaps to ensure timely delivery of learning programs
- Performance measurement & continuous improvement of Learning Programs
- Develop and execute change management strategies to drive program adoption
Basic Qualifications
- Bachelors degree in Learning & Development, Human Resources, Business or related field
- 5+ years experience in a HR Business Partner, Learning and Development, people related functions or similar role
- Proven track record of successful stakeholder management
- Demonstration of strong project management executing multiple programs with conflicting deadlines in to varying markets
- Excellence in needs analysis and solution design
- Experience in implementing large-scale learning programs
- Strong analytical and problem solving skills
- Ability to travel up to 30% of the time.
Preferred Qualifications
- Demonstrated ability to use a technology first approach
- Demonstrated ability to influence others and execute in a customer-centric manner
- Experience planning and coordinating training, large meetings or events
- Work experience with career progression in the field of training and development
- Learning facilitation experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Customer Success Consultant - Training Specialist QLD
Brisbane, Queensland
RELX INC
Posted 23 days ago
Job Viewed
Job Description
Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
2
Customer Success Consultant - Training Specialist QLD
Melbourne, Victoria
RELX INC
Posted 23 days ago
Job Viewed
Job Description
Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
3
Customer Success Consultant - Training Specialist QLD
Western Australia, Western Australia
RELX INC
Posted 23 days ago
Job Viewed
Job Description
Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
4
Human Resources Adminstrator
Brisbane, Queensland
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25137103
**Job Category** Human Resources
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin Brisbane & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Human Resources Administrator** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane.
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam and **become** the best version of you.
**Role Overview:**
Are you genuinely curious and passionate about people and culture? We're looking for a Human Resources Administrator who's ready to launch their career in HR and grow with a dynamic team.
In this role, you'll support the full employee lifecycle - from onboarding to off boarding - and help ensure our people processes and activities are executed seamlessly. You'll work closely with the HR and operations teams to deliver a smooth and engaging employee experience.
If you're eager to learn, thrive in a fast-paced environment, and want to make a meaningful impact, we'd love to hear from you!
**Key Responsibilities**
As our Human Resources Administrator, you will play a vital role in supporting the HR function and ensuring smooth day-to-day operations along with driving a positive culture for our associates. Your responsibilities will include:
+ Managing all Human Resources administration tasks with accuracy and efficiency
+ Maintaining a strong understanding of the Hospitality Industry General Award to ensure compliance
+ Demonstrating proficiency in Microsoft Office and HRIS systems such as ADP, Emplive, and Mhub
+ Assisting with onboarding activities for new hires, including job descriptions, paperwork, and system setup
+ Ensuring all employment compliance standards are met, including maintaining Job Requisition and Personnel Files
+ Validating and maintaining accurate personnel records across HR systems
+ Following up on outstanding new hire documentation to ensure timely completion
+ Processing resignations and ensuring timely removal of departing associates from relevant systems
+ Preparing and coordinating monthly Take Care wellness activations for the hotel
+ Supporting and helping lead Workplace Health and Safety meetings and initiatives
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Handling sensitive employee matters with professionalism, confidentiality, and respect
+ Prior experience in an administration, reception or HR role
+ Passion for the hospitality industry, with a commitment to learning and professional growth
+ Ability to work autonomously while being comfortable seeking support when needed
+ Collaborative mindset with a positive and flexible approach to work
+ Valid Police Check
+ Full Working Rights in Australia
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin Brisbane and Four Points by Sheraton Brisbane, and be part of our dedication to excellence in service and operational efficiency.
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number** 25137103
**Job Category** Human Resources
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin Brisbane & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Human Resources Administrator** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane.
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam and **become** the best version of you.
**Role Overview:**
Are you genuinely curious and passionate about people and culture? We're looking for a Human Resources Administrator who's ready to launch their career in HR and grow with a dynamic team.
In this role, you'll support the full employee lifecycle - from onboarding to off boarding - and help ensure our people processes and activities are executed seamlessly. You'll work closely with the HR and operations teams to deliver a smooth and engaging employee experience.
If you're eager to learn, thrive in a fast-paced environment, and want to make a meaningful impact, we'd love to hear from you!
**Key Responsibilities**
As our Human Resources Administrator, you will play a vital role in supporting the HR function and ensuring smooth day-to-day operations along with driving a positive culture for our associates. Your responsibilities will include:
+ Managing all Human Resources administration tasks with accuracy and efficiency
+ Maintaining a strong understanding of the Hospitality Industry General Award to ensure compliance
+ Demonstrating proficiency in Microsoft Office and HRIS systems such as ADP, Emplive, and Mhub
+ Assisting with onboarding activities for new hires, including job descriptions, paperwork, and system setup
+ Ensuring all employment compliance standards are met, including maintaining Job Requisition and Personnel Files
+ Validating and maintaining accurate personnel records across HR systems
+ Following up on outstanding new hire documentation to ensure timely completion
+ Processing resignations and ensuring timely removal of departing associates from relevant systems
+ Preparing and coordinating monthly Take Care wellness activations for the hotel
+ Supporting and helping lead Workplace Health and Safety meetings and initiatives
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Handling sensitive employee matters with professionalism, confidentiality, and respect
+ Prior experience in an administration, reception or HR role
+ Passion for the hospitality industry, with a commitment to learning and professional growth
+ Ability to work autonomously while being comfortable seeking support when needed
+ Collaborative mindset with a positive and flexible approach to work
+ Valid Police Check
+ Full Working Rights in Australia
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin Brisbane and Four Points by Sheraton Brisbane, and be part of our dedication to excellence in service and operational efficiency.
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
5
Human Resources Administration
Melbourne, Victoria
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information** Part Time
**Job Number** 25129750
**Job Category** Human Resources
**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia, 3008VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions.
In this Cluster role the **Human Resources Administration** role will report to the Cluster Human Resource Manager and work closely with the HR Coordinator to support all HR functions for AC by Marriott Southbank Hotel and Melbourne Marriott Hotel Docklands.
This is a **Part Time role** equivalent to 20 - 25 hours per week.
**Position Description**
**Recruitment**
+ Assist the HR Manager and HR Coordinator with the recruitment process; post job requisitions, review candidates, conduct phone screens, coordinate interviews and follow up on applications.
+ Process applications on mHUB to generate Associate IDs; troubleshoot any issues.
+ Assist with internal transfers and external hires.
+ Assist with the coordination of pre-hire checks. Notify applicants of results. Schedule and track orientation.
**Onboarding and Offboarding**
+ Assist the HR Coordinator with on-boarding activities for new hires (new hire set-up, job descriptions, paperwork).
+ Follow all employment compliance standards for newly hired employees (I9, Job Requisition Files, Personnel Files, etc.)
+ Maintain and validate all personnel records in HR Systems (ADP, Emplive, Mhub.)
+ Follow-up on all outstanding new hire paperwork.
+ Assist the HR Coordinator with processing resignations and ensure Associates are removed from relevant systems.
**Training**
+ Generate learning reports to track training compliance, learning, and development.
+ Assist with coordinating training sessions for Associates.
**Associate Relations**
+ Support with promoting TakeCare events for hotel Associates.
+ Communicate with the wider hotel about Associate activations.
+ Celebrate Associate birthdays, anniversaries and organize monthly awards.
+ Assist with the facilitation of the Marriott International Engagement Surveys to ensure 100% completion.
+ Respond to general inquiries, questions, and requests from Associates about the company, the brand, Human resources processes, policies, and guidelines.
**Administration**
+ Assist HR Manager and HR Coordinator with all administrative tasks.
+ Ensure uniform compliance, organizing the uniform room and sorting Associate laundry.
+ Ensure Canteen is restocked.
+ Maintain back of house cleanliness and signage.
**Compliance**
+ Assist management with HR Audits. Maintain tracking systems to ensure all audits are completed timely and accurate. Assist with department LOA procedures and processes.
+ Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading.
+ and editing written information to ensure accuracy and completeness.
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Prior experience in an administration, reception or HR role
+ Experience or understanding of a hotel environment
+ Strong knowledge of employment law
+ Maintain confidentiality and professionalism at all times
+ Working rights in Australia
**Our Benefits**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25129750
**Job Category** Human Resources
**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia, 3008VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions.
In this Cluster role the **Human Resources Administration** role will report to the Cluster Human Resource Manager and work closely with the HR Coordinator to support all HR functions for AC by Marriott Southbank Hotel and Melbourne Marriott Hotel Docklands.
This is a **Part Time role** equivalent to 20 - 25 hours per week.
**Position Description**
**Recruitment**
+ Assist the HR Manager and HR Coordinator with the recruitment process; post job requisitions, review candidates, conduct phone screens, coordinate interviews and follow up on applications.
+ Process applications on mHUB to generate Associate IDs; troubleshoot any issues.
+ Assist with internal transfers and external hires.
+ Assist with the coordination of pre-hire checks. Notify applicants of results. Schedule and track orientation.
**Onboarding and Offboarding**
+ Assist the HR Coordinator with on-boarding activities for new hires (new hire set-up, job descriptions, paperwork).
+ Follow all employment compliance standards for newly hired employees (I9, Job Requisition Files, Personnel Files, etc.)
+ Maintain and validate all personnel records in HR Systems (ADP, Emplive, Mhub.)
+ Follow-up on all outstanding new hire paperwork.
+ Assist the HR Coordinator with processing resignations and ensure Associates are removed from relevant systems.
**Training**
+ Generate learning reports to track training compliance, learning, and development.
+ Assist with coordinating training sessions for Associates.
**Associate Relations**
+ Support with promoting TakeCare events for hotel Associates.
+ Communicate with the wider hotel about Associate activations.
+ Celebrate Associate birthdays, anniversaries and organize monthly awards.
+ Assist with the facilitation of the Marriott International Engagement Surveys to ensure 100% completion.
+ Respond to general inquiries, questions, and requests from Associates about the company, the brand, Human resources processes, policies, and guidelines.
**Administration**
+ Assist HR Manager and HR Coordinator with all administrative tasks.
+ Ensure uniform compliance, organizing the uniform room and sorting Associate laundry.
+ Ensure Canteen is restocked.
+ Maintain back of house cleanliness and signage.
**Compliance**
+ Assist management with HR Audits. Maintain tracking systems to ensure all audits are completed timely and accurate. Assist with department LOA procedures and processes.
+ Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading.
+ and editing written information to ensure accuracy and completeness.
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Prior experience in an administration, reception or HR role
+ Experience or understanding of a hotel environment
+ Strong knowledge of employment law
+ Maintain confidentiality and professionalism at all times
+ Working rights in Australia
**Our Benefits**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
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6
Human Resources Manager
Sydney, New South Wales
Marriott
Posted 4 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25122717
**Job Category** Human Resources
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
At **Pier One Sydney Harbour** , we are committed to delivering exceptional experiences for our guests and our team. As a proud member of Marriott's Autograph Collection, we celebrate individuality, creativity, and excellence in everything we do.
We are seeking a **Human Resources Manager** to lead the day-to-day operations of our HR function. This role is pivotal in supporting our people strategy, driving associate engagement, and ensuring compliance with all relevant legislation and brand standards. You will partner closely with department leaders to attract, develop, and retain top talent, while fostering a workplace culture that reflects our values and enhances performance.
**Key Responsibilities** **Talent Acquisition & Workforce Planning**
+ Lead end-to-end recruitment processes, ensuring alignment with brand values and operational needs.
+ Build and maintain strong relationships with external recruitment partners and community networks.
+ Oversee onboarding processes to ensure a seamless and engaging new hire experience.
**Employee Engagement & Relations**
+ Promote a positive, inclusive, and high-performing workplace culture.
+ Provide guidance to leaders on performance management, associate relations, and conflict resolution.
+ Act as a trusted advisor to employees, supporting open communication and wellbeing.
**HR Operations & Compliance**
+ Maintain accurate and confidential employee records in accordance with legal and company requirements.
+ Ensure compliance with employment legislation, safety standards, and Marriott HR policies.
+ Manage Workers Compensation claims and support return-to-work processes.
**About You**
+ Tertiary qualification in Human Resources, Business Administration, or a related field preferred.
+ Minimum 3 years' experience in a Human Resources or operational leadership role, ideally within hospitality or a service-driven environment.
+ Strong knowledge of Australian employment law and HR best practices.
+ Excellent interpersonal, communication, and problem-solving skills.
+ Proven ability to build trust and influence across all levels of an organization.
+ A proactive, solutions-focused mindset with a high level of attention to detail.
**Why Join Pier One?**
+ Work in one of Sydney's most iconic waterfront locations.
+ Be part of a collaborative, high-performing team that values creativity and individuality.
+ Access Marriott's global benefits, including travel discounts, wellbeing programs, and career development opportunities.
+ Make a meaningful impact in a role where people and purpose come first.
**Ready to take the next step in your HR career?**
Apply now and bring your expertise to a team that's redefining boutique hospitality.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25122717
**Job Category** Human Resources
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
At **Pier One Sydney Harbour** , we are committed to delivering exceptional experiences for our guests and our team. As a proud member of Marriott's Autograph Collection, we celebrate individuality, creativity, and excellence in everything we do.
We are seeking a **Human Resources Manager** to lead the day-to-day operations of our HR function. This role is pivotal in supporting our people strategy, driving associate engagement, and ensuring compliance with all relevant legislation and brand standards. You will partner closely with department leaders to attract, develop, and retain top talent, while fostering a workplace culture that reflects our values and enhances performance.
**Key Responsibilities** **Talent Acquisition & Workforce Planning**
+ Lead end-to-end recruitment processes, ensuring alignment with brand values and operational needs.
+ Build and maintain strong relationships with external recruitment partners and community networks.
+ Oversee onboarding processes to ensure a seamless and engaging new hire experience.
**Employee Engagement & Relations**
+ Promote a positive, inclusive, and high-performing workplace culture.
+ Provide guidance to leaders on performance management, associate relations, and conflict resolution.
+ Act as a trusted advisor to employees, supporting open communication and wellbeing.
**HR Operations & Compliance**
+ Maintain accurate and confidential employee records in accordance with legal and company requirements.
+ Ensure compliance with employment legislation, safety standards, and Marriott HR policies.
+ Manage Workers Compensation claims and support return-to-work processes.
**About You**
+ Tertiary qualification in Human Resources, Business Administration, or a related field preferred.
+ Minimum 3 years' experience in a Human Resources or operational leadership role, ideally within hospitality or a service-driven environment.
+ Strong knowledge of Australian employment law and HR best practices.
+ Excellent interpersonal, communication, and problem-solving skills.
+ Proven ability to build trust and influence across all levels of an organization.
+ A proactive, solutions-focused mindset with a high level of attention to detail.
**Why Join Pier One?**
+ Work in one of Sydney's most iconic waterfront locations.
+ Be part of a collaborative, high-performing team that values creativity and individuality.
+ Access Marriott's global benefits, including travel discounts, wellbeing programs, and career development opportunities.
+ Make a meaningful impact in a role where people and purpose come first.
**Ready to take the next step in your HR career?**
Apply now and bring your expertise to a team that's redefining boutique hospitality.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
7
Human Resources Advisor
Hobart, Tasmania
Marriott
Posted 19 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25122723
**Job Category** Human Resources
**Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Recently named one of The World's 50 Best Hotels, **_The Tasman, a Luxury Collection Hotel,_** Hobart immerses guests in its locale, through indigenous, rare and captivating experiences and unforgettable epicurean moments.
**The Opportunity**
We're looking for a deeply curious and passionate **Human Resources Advisor** to springboard their HR career. Join the Director of Human Resources curate an inclusive and positive employee experience and culture.
In this role you will provide support across the entire end-to-end employee lifecycle and ensure our people processes and activities are seamlessly executed.
**Profile**
+ Previous exposure and experience in a similar entry-level HR role
+ Excellent communication skills, essential for conveying important messages to associates and leadership
+ Strong administrative and data entry capabilities
+ Foundational knowledge or experience in Learning & Development
+ Ability to work autonomously while being comfortable seeking support when needed
+ Strong planning and reporting skills, with the ability to manage multiple work streams and a high attention to detail
+ Effective problem-solving and critical thinking skills, with sound judgment in dynamic environments
+ High proficiency in Microsoft Office programs and HRIS systems
+ Collaborative mindset with a positive and flexible approach to work
+ Availability to work on weekends if required
+ Valid Police Check
+ Full working rights in Australia
**Rewards for work, benefits for your lifestyle**
+ You will join a supportive, progressive team
+ You can be part of something unique - a rare opportunity to join HR team
+ A variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwide
+ Vast career and learning and development opportunities
+ Wellbeing programs and initiatives
+ Enjoy the relaxed Hobart lifestyle with easy access to world-class events such as Dark MOFO, Tasmania's Taste of Summer, and the Sydney to Hobart Yacht Race.
Please submit your application now. We appreciate the time you have taken to apply and the effort that goes into an application process. Those successful in gaining an interview will be contacted directly.
**Connect your passions with a rewarding opportunity.**
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law_
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25122723
**Job Category** Human Resources
**Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Recently named one of The World's 50 Best Hotels, **_The Tasman, a Luxury Collection Hotel,_** Hobart immerses guests in its locale, through indigenous, rare and captivating experiences and unforgettable epicurean moments.
**The Opportunity**
We're looking for a deeply curious and passionate **Human Resources Advisor** to springboard their HR career. Join the Director of Human Resources curate an inclusive and positive employee experience and culture.
In this role you will provide support across the entire end-to-end employee lifecycle and ensure our people processes and activities are seamlessly executed.
**Profile**
+ Previous exposure and experience in a similar entry-level HR role
+ Excellent communication skills, essential for conveying important messages to associates and leadership
+ Strong administrative and data entry capabilities
+ Foundational knowledge or experience in Learning & Development
+ Ability to work autonomously while being comfortable seeking support when needed
+ Strong planning and reporting skills, with the ability to manage multiple work streams and a high attention to detail
+ Effective problem-solving and critical thinking skills, with sound judgment in dynamic environments
+ High proficiency in Microsoft Office programs and HRIS systems
+ Collaborative mindset with a positive and flexible approach to work
+ Availability to work on weekends if required
+ Valid Police Check
+ Full working rights in Australia
**Rewards for work, benefits for your lifestyle**
+ You will join a supportive, progressive team
+ You can be part of something unique - a rare opportunity to join HR team
+ A variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwide
+ Vast career and learning and development opportunities
+ Wellbeing programs and initiatives
+ Enjoy the relaxed Hobart lifestyle with easy access to world-class events such as Dark MOFO, Tasmania's Taste of Summer, and the Sydney to Hobart Yacht Race.
Please submit your application now. We appreciate the time you have taken to apply and the effort that goes into an application process. Those successful in gaining an interview will be contacted directly.
**Connect your passions with a rewarding opportunity.**
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law_
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
8
Human Resources Assistant
Melbourne, Victoria
SixDegrees
Posted 3 days ago
Job Viewed
Job Description
Location: Remote / Hybrid
br>Our client is seeking a reliable and proactive individual to assist their HR team with a variety of tasks, including employer branding, recruitment outreach, and internal communications.
This position is fully remote and perfect for someone who enjoys supporting people initiatives, contributing to creative projects, and working collaboratively with a team.
Responsibilities:
Assist the team with publishing job postings and tracking candidate applications
Help screen resumes and compile candidate shortlists for the team’s review < r>Support the scheduling and coordination of interviews between applicants and managers
Assist in maintaining and updating employee records and digital HR documents (e.g., onboarding materials, contracts)
Help draft internal announcements and HR communications as requested
Support the planning and coordination of team engagement activities or virtual events
Qualifications:
Familiarity with Canva, Google Workspace, or basic content planning tools (e.g., Trello, Notion)
Interest in social media, employer branding, and internal communication efforts
Good written communication skills and an eye for design
Prior experience assisting in HR, administration, or marketing is a plus — but not required < r>
Benefits:
Remote work with flexible hours
All necessary tools and templates are provided
Friendly, supportive, and collaborative team culture
Opportunities to learn and grow in HR and employer branding
br>Our client is seeking a reliable and proactive individual to assist their HR team with a variety of tasks, including employer branding, recruitment outreach, and internal communications.
This position is fully remote and perfect for someone who enjoys supporting people initiatives, contributing to creative projects, and working collaboratively with a team.
Responsibilities:
Assist the team with publishing job postings and tracking candidate applications
Help screen resumes and compile candidate shortlists for the team’s review < r>Support the scheduling and coordination of interviews between applicants and managers
Assist in maintaining and updating employee records and digital HR documents (e.g., onboarding materials, contracts)
Help draft internal announcements and HR communications as requested
Support the planning and coordination of team engagement activities or virtual events
Qualifications:
Familiarity with Canva, Google Workspace, or basic content planning tools (e.g., Trello, Notion)
Interest in social media, employer branding, and internal communication efforts
Good written communication skills and an eye for design
Prior experience assisting in HR, administration, or marketing is a plus — but not required < r>
Benefits:
Remote work with flexible hours
All necessary tools and templates are provided
Friendly, supportive, and collaborative team culture
Opportunities to learn and grow in HR and employer branding
This advertiser has chosen not to accept applicants from your region.
9