270 Hyatt jobs in Australia
Guest Services Manager
Perth, Western Australia
Marriott
Posted 3 days ago
Job Viewed
Job Description
**Additional Information** Full Time role
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Guest Services Manager**
We are looking for an excellent Guest Services Manager on Duty to rise with us and empower the better you!
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,500 properties, you'll find us in your neighborhood and in more than 142 countries and territories across the globe. Learn about our 31 hotel brands at Find Your World.
**Our Brand**
The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. Join the team at The Westin Perth, enhance your senses and find your balance with our signature wellness programs. With a focus on Eat, Sleep and Move Well, we have designed guest experiences that enhance wellness on the road. Discover a place where you're given a choice, not just to get up, but to rise.
**Rise with Westin Perth**
The Westin Perth is a luxury retreat, perfect for business and leisure travelers alike. A rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic City Centre location.
**You will be:**
+ Attending as the property Manager on Duty and overseeing all property operations, ensuring that the highest levels of hospitality and service are provided.
+ Representing property management in resolving any guest related situation.
+ Leading Front Office Teams
+ Maintaining Guest Services and Front Desk Goals
+ Ensuring Exceptional Customer Service
+ Implementing Projects and Policies
+ Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
+ Support with Rostering and Training of the Front Office department
+ Focusing on Guest Voice
**Qualifications & experience:**
+ Experience in daily operations of a hotel
+ Current WA RSA essential for this role
+ Current Drivers Licence, manual preferred
+ Hospitality experience is essential
+ Must be well organised, efficient and have excellent people skills
+ Leadership experience
**You are / have:**
+ Friendly, confident, vibrant and professional personality
+ Previous hotel experience in the guest services, front desk highly regarded
+ Full Time Australian working rights
+ Exceptional communicator and guest orientated persona
+ Excellent Computer and Office 365 knowledge
**Life. With the Works.**
Offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Enhanced Parental leave, Paid Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Flexible work options
+ Hotel perks like accommodation and food & beverage discounts
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
+ Access to EAP services
We look forward to reviewing your applications!
Only successful candidate will be contacted.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Guest Services Manager**
We are looking for an excellent Guest Services Manager on Duty to rise with us and empower the better you!
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,500 properties, you'll find us in your neighborhood and in more than 142 countries and territories across the globe. Learn about our 31 hotel brands at Find Your World.
**Our Brand**
The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. Join the team at The Westin Perth, enhance your senses and find your balance with our signature wellness programs. With a focus on Eat, Sleep and Move Well, we have designed guest experiences that enhance wellness on the road. Discover a place where you're given a choice, not just to get up, but to rise.
**Rise with Westin Perth**
The Westin Perth is a luxury retreat, perfect for business and leisure travelers alike. A rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic City Centre location.
**You will be:**
+ Attending as the property Manager on Duty and overseeing all property operations, ensuring that the highest levels of hospitality and service are provided.
+ Representing property management in resolving any guest related situation.
+ Leading Front Office Teams
+ Maintaining Guest Services and Front Desk Goals
+ Ensuring Exceptional Customer Service
+ Implementing Projects and Policies
+ Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
+ Support with Rostering and Training of the Front Office department
+ Focusing on Guest Voice
**Qualifications & experience:**
+ Experience in daily operations of a hotel
+ Current WA RSA essential for this role
+ Current Drivers Licence, manual preferred
+ Hospitality experience is essential
+ Must be well organised, efficient and have excellent people skills
+ Leadership experience
**You are / have:**
+ Friendly, confident, vibrant and professional personality
+ Previous hotel experience in the guest services, front desk highly regarded
+ Full Time Australian working rights
+ Exceptional communicator and guest orientated persona
+ Excellent Computer and Office 365 knowledge
**Life. With the Works.**
Offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Enhanced Parental leave, Paid Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Flexible work options
+ Hotel perks like accommodation and food & beverage discounts
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
+ Access to EAP services
We look forward to reviewing your applications!
Only successful candidate will be contacted.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Guest Services Manager
Sydney, New South Wales
Marriott
Posted 17 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
At Pier One Sydney Harbour, every guest interaction is an opportunity to create a lasting moment. We're looking for a **Guest Services Manager** who's warm, confident, and passionate about delivering exceptional hospitality. If you thrive in dynamic environments and love being at the heart of guest experiences, this is your moment.
**About the Role**
As **Guest Services Manager** , you'll be the face of the property leading daily operations, resolving guest concerns, and ensuring every interaction reflects our commitment to excellence. You'll manage lobby flow, support front desk operations, and act as a key liaison between guests and departments. Your leadership will shape the guest journey from arrival to departure.
**Key Responsibilities**
+ Lead and inspire the front office and guest services team
+ Resolve guest issues with empathy, urgency, and professionalism
+ Maintain high visibility in public areas during peak times
+ Collaborate across departments to ensure seamless operations
+ Monitor service standards and coach team members for continuous improvement
+ Support payroll, scheduling, and administrative processes
+ Implement guest recognition programs and service recovery plans
+ Conduct training and support team development
+ Uphold property policies and ensure fair, consistent application
+ Assist with front desk duties during high-demand periods
+ Respond to emergencies and follow safety protocols
**About You**
+ Experience in guest services, front desk, or hospitality operations
+ Strong leadership and communication skills
+ Calm under pressure with a solutions-focused mindset
+ Passionate about creating memorable guest experiences
+ Flexible availability including weekends and holidays
+ Familiar with hotel systems, budgets, and service standards
+ NSW RSA certification and full working rights in Australia
**Why You'll Love It Here**
+ Be part of a team that values individuality and service excellence
+ Enjoy complimentary meals, coffee, and uniform care
+ Access exclusive hotel and travel discounts for you and your loved ones
+ Grow your career with world-class training and development programs
+ Thrive in a supportive, inclusive workplace culture
+ Participate in our Employee Assistance Program and referral incentive
**Ready to lead with heart and hospitality?**
Apply now and help us create unforgettable guest moments at Pier One Sydney Harbour!
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity._
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
At Pier One Sydney Harbour, every guest interaction is an opportunity to create a lasting moment. We're looking for a **Guest Services Manager** who's warm, confident, and passionate about delivering exceptional hospitality. If you thrive in dynamic environments and love being at the heart of guest experiences, this is your moment.
**About the Role**
As **Guest Services Manager** , you'll be the face of the property leading daily operations, resolving guest concerns, and ensuring every interaction reflects our commitment to excellence. You'll manage lobby flow, support front desk operations, and act as a key liaison between guests and departments. Your leadership will shape the guest journey from arrival to departure.
**Key Responsibilities**
+ Lead and inspire the front office and guest services team
+ Resolve guest issues with empathy, urgency, and professionalism
+ Maintain high visibility in public areas during peak times
+ Collaborate across departments to ensure seamless operations
+ Monitor service standards and coach team members for continuous improvement
+ Support payroll, scheduling, and administrative processes
+ Implement guest recognition programs and service recovery plans
+ Conduct training and support team development
+ Uphold property policies and ensure fair, consistent application
+ Assist with front desk duties during high-demand periods
+ Respond to emergencies and follow safety protocols
**About You**
+ Experience in guest services, front desk, or hospitality operations
+ Strong leadership and communication skills
+ Calm under pressure with a solutions-focused mindset
+ Passionate about creating memorable guest experiences
+ Flexible availability including weekends and holidays
+ Familiar with hotel systems, budgets, and service standards
+ NSW RSA certification and full working rights in Australia
**Why You'll Love It Here**
+ Be part of a team that values individuality and service excellence
+ Enjoy complimentary meals, coffee, and uniform care
+ Access exclusive hotel and travel discounts for you and your loved ones
+ Grow your career with world-class training and development programs
+ Thrive in a supportive, inclusive workplace culture
+ Participate in our Employee Assistance Program and referral incentive
**Ready to lead with heart and hospitality?**
Apply now and help us create unforgettable guest moments at Pier One Sydney Harbour!
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity._
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Coordinator
2000 Sydney, New South Wales
Four Seasons Hotels and Resorts
Posted today
Job Viewed
Job Description
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.
About The Role
As a Guest Services Coordinator, you will play a key role in ensuring a seamless arrival and departure experience for our guests. This role is pivotal in orchestrating the day-to-day operations of the bell desk and delivering exceptional service aligned with Four Seasons standards.
What You Will Do
Coordinate daily operations of the bell desk to ensure timely and efficient service.Act as the primary liaison between Front Office, Concierge, Valet, and Housekeeping to support smooth guest movement throughout the hotel.Respond promptly to guest requests, including luggage assistance, transportation arrangements, and special amenities.Oversee the storage and retrieval of guest luggage, parcels, and lost & found items.Maintain accurate records of all guest interactions and departmental activities.Ensure all team members are briefed on VIP arrivals, group movements, and special guest preferences.Support the onboarding and ongoing training of bell desk and door staff.Handle guest concerns with professionalism and escalate issues when necessary.Uphold safety, cleanliness, and presentation standards in lobby and entry areas.Promote and embody the Four Seasons service culture at all times.
What You Bring
Previous experience in a Front Office or Guest Services role, preferably in a luxury hotel environment.Strong communication and organizational skills.Ability to multitask in a fast-paced, guest-facing environment.Knowledge of Opera or other property management systems preferred.Flexible availability, including weekends, holidays, and overnight shifts if required.What We OfferCompetitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee Meals
Schedule & Hours
Full-time position Rotating roster including early mornings, evenings, weekends, and public holidays
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.
About The Role
As a Guest Services Coordinator, you will play a key role in ensuring a seamless arrival and departure experience for our guests. This role is pivotal in orchestrating the day-to-day operations of the bell desk and delivering exceptional service aligned with Four Seasons standards.
What You Will Do
Coordinate daily operations of the bell desk to ensure timely and efficient service.Act as the primary liaison between Front Office, Concierge, Valet, and Housekeeping to support smooth guest movement throughout the hotel.Respond promptly to guest requests, including luggage assistance, transportation arrangements, and special amenities.Oversee the storage and retrieval of guest luggage, parcels, and lost & found items.Maintain accurate records of all guest interactions and departmental activities.Ensure all team members are briefed on VIP arrivals, group movements, and special guest preferences.Support the onboarding and ongoing training of bell desk and door staff.Handle guest concerns with professionalism and escalate issues when necessary.Uphold safety, cleanliness, and presentation standards in lobby and entry areas.Promote and embody the Four Seasons service culture at all times.
What You Bring
Previous experience in a Front Office or Guest Services role, preferably in a luxury hotel environment.Strong communication and organizational skills.Ability to multitask in a fast-paced, guest-facing environment.Knowledge of Opera or other property management systems preferred.Flexible availability, including weekends, holidays, and overnight shifts if required.What We OfferCompetitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesEmployee Discount for stays at any Four Seasons worldwideComplimentary Dry Cleaning for Employee UniformsComplimentary Employee Meals
Schedule & Hours
Full-time position Rotating roster including early mornings, evenings, weekends, and public holidays
This advertiser has chosen not to accept applicants from your region.
2
Guest Services Officer
2060 Waverton, New South Wales
Belgravia PRO
Posted today
Job Viewed
Job Description
- Multiple Casual position
- Be part of a dynamic and growing team
- Flexible work conditions
An exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSW
Sydney Lakeside Holiday Park is the newest caravan park to be proudly managed by BelgraviaPRO. Only 45 minutes from Sydney CBD, Sydney Lakeside Holiday Park boasts a fantastic location where Narrabeen Lake meets North Narrabeen surf beach.
Guests can enjoy surfing, kayaking, fishing and stand-up paddle boarding. The holiday park offers a variety of accommodation types including cabins, villas, powered and unpowered sites for caravans and tents. It also features play areas for children and several amenity blocks with bathrooms, laundry and kitchen areas.
The Role
We are looking for bright and enthusiastic candidates to work in the role of Guest Services Officer at BelgraviaPRO's new acquired caravan park, Sydney Lakeside Holiday Park
Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and hospitality tasks such as cleaning our guests cabins, amenities and common areas.
About you
You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.
You will bring to the role:
- Fantastic customer service;
- Professional and personable telephone manner;
- Experience with computerised booking systems and good computer skills;
- Willingness to learn and apply our systems and processes;
- Experience handling cash and EFTPOS transactions;
- Flexible attitude to hours, including availability on weekends and at short notice.
- Ensure the cleaning is completed in a timely manner
- Ability to work in a team environment
ESSENTIAL:
- First Aid Level 2
- Current CPR
- National Police Check clearance upon on-boarding
- Working with Children's Check NSW or equivalent
DESIRABLE:
- RMS 9+ (Online Reservation System) experience preferred but not necessary
- Minimum 2 years experience in a similar role
We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.
The Company
BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO
If you like the sound of us, then jump in and submit your resume by clicking on the apply now button. We’d love to hear from you!
We will provide innovative recruitment strategies to remove any barriers that may prevent potential suitable applicants. These includes:
- A dedicated contact person to receive expressions of interest in the job, and complete a verbal job application during which the person answers questions over the telephone.
- Allowing a short video submission describing their application for the job
- Allowing a support person during an interview
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
This advertiser has chosen not to accept applicants from your region.
3
Guest Services Officer - Front Office
Melbourne, Victoria
Hyatt
Posted 27 days ago
Job Viewed
Job Description
**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation for arriving and departing guests. Working in a team of 12, you will be supporting the Front Office Manager to manage the day-to-day operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To ensure smooth and efficient operation of the Front Office on a day to day basis including cleanliness
+ To handle all arrival and departure records
+ To perform cashiering duties as required in relation to foreign currency exchange, payments, charges and checking out
+ To show hotel rooms and suits to prospective clients and guests
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation for arriving and departing guests. Working in a team of 12, you will be supporting the Front Office Manager to manage the day-to-day operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To ensure smooth and efficient operation of the Front Office on a day to day basis including cleanliness
+ To handle all arrival and departure records
+ To perform cashiering duties as required in relation to foreign currency exchange, payments, charges and checking out
+ To show hotel rooms and suits to prospective clients and guests
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
4
Guest Services Attendant - Colyton Hotel
2150 Harris Park, New South Wales
Endeavour Group
Posted today
Job Viewed
Job Description
About The Role
Guest Services Attendant | Colyton Hotel | Dream big with us!
In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.
Do you have a passion for hospitality and a knack for making guests feel right at home? We're looking for a friendly and detail-oriented Guest Services Attendant to join our team and help us create experiences that locals love. Ready to be our guest star? Then we’d love to hear from you.
A day in the life of a Guest Services Attendant:
Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas and guest roomsElevate our guest experience by proactively engaging with guests to anticipate their needs and deliver individualised and tailored serviceContribute positively to our culture, which is centred around safety and procedural compliance
What do we need from you
About You
You are great with people, policy and procedure and feel passionate about providing amazing guest experiencesYou have a great eye for detail and take pride in the work that you deliver; whether you’re working autonomously or with the teamYou have flexible availability across the day, evenings and weekendsYou’ll be yourself and come as you are - ALH is known for its people!
The benefits are good too!
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream bigFind out more about our range of benefits and discounts here
If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!
What's in it for you?
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
Guest Services Attendant | Colyton Hotel | Dream big with us!
In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.
Do you have a passion for hospitality and a knack for making guests feel right at home? We're looking for a friendly and detail-oriented Guest Services Attendant to join our team and help us create experiences that locals love. Ready to be our guest star? Then we’d love to hear from you.
A day in the life of a Guest Services Attendant:
Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas and guest roomsElevate our guest experience by proactively engaging with guests to anticipate their needs and deliver individualised and tailored serviceContribute positively to our culture, which is centred around safety and procedural compliance
What do we need from you
About You
You are great with people, policy and procedure and feel passionate about providing amazing guest experiencesYou have a great eye for detail and take pride in the work that you deliver; whether you’re working autonomously or with the teamYou have flexible availability across the day, evenings and weekendsYou’ll be yourself and come as you are - ALH is known for its people!
The benefits are good too!
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream bigFind out more about our range of benefits and discounts here
If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!
What's in it for you?
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
5
Guest Services Attendant - Charles Hotel
2500 Wollongong, New South Wales
Endeavour Group
Posted today
Job Viewed
Job Description
About The Role
Morning Guest Services Attendant | Charles Hotel | Dream big with us!
In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.
Do you have a passion for hospitality and a knack for making guests feel right at home? We're looking for a friendly and detail-oriented Guest Services Attendant to join our team and help us create experiences that locals love. Ready to be our guest star? Then we’d love to hear from you.
A day in the life of a Guest Services Attendant:
Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas and guest roomsElevate our guest experience by proactively engaging with guests to anticipate their needs and deliver individualised and tailored serviceContribute positively to our culture, which is centred around safety and procedural compliance
What do we need from you
About You
You are great with people, policy and procedure and feel passionate about providing amazing guest experiencesYou have a great eye for detail and take pride in the work that you deliver; whether you’re working autonomously or with the teamYou have flexible availability across the day, evenings and weekendsYou’ll be yourself and come as you are - ALH is known for its people!
The benefits are good too!
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream bigFind out more about our range of benefits and discounts here
If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!
What's in it for you?
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
Morning Guest Services Attendant | Charles Hotel | Dream big with us!
In every community, the pub is where the local character can be felt, and the characters can be heard. Where stories are made and retold. A place to escape and feel at home. And with passion on tap, our team adds to every pub's story.
Do you have a passion for hospitality and a knack for making guests feel right at home? We're looking for a friendly and detail-oriented Guest Services Attendant to join our team and help us create experiences that locals love. Ready to be our guest star? Then we’d love to hear from you.
A day in the life of a Guest Services Attendant:
Maintain the cleanliness and presentation of guest areas, including bathrooms, wet areas and guest roomsElevate our guest experience by proactively engaging with guests to anticipate their needs and deliver individualised and tailored serviceContribute positively to our culture, which is centred around safety and procedural compliance
What do we need from you
About You
You are great with people, policy and procedure and feel passionate about providing amazing guest experiencesYou have a great eye for detail and take pride in the work that you deliver; whether you’re working autonomously or with the teamYou have flexible availability across the day, evenings and weekendsYou’ll be yourself and come as you are - ALH is known for its people!
The benefits are good too!
An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG WAs a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeingEndeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream bigFind out more about our range of benefits and discounts here
If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!
What's in it for you?
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
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About the latest Hyatt Jobs in Australia !
6
ASSISTANT STUDIO MANAGER / GUEST SERVICES
2000 Sydney, New South Wales
La Porte Space
Posted today
Job Viewed
Job Description
Job Summary
La Porte Space (Australia's leading luxury serviced office and creative space) is seeking a full time Assistant Studio Manager / Guest Services to assist the team.
You are the primary point of personal contact for clients who are seeking information, service, assistance and great coffee while visiting La Porte Space. You are also the primary point of engagement for clients who enquiry for events as well as all internal events at La Porte Space. You will be assisting to set up photographic studios and assist across large scale bump-in for top tier luxury and corporate events. You will demonstrate a passion for and understanding of providing service at a luxury level ensuring guest needs are met, and their experience are memorable.
Job Responsibilities and tasks
- Provide a luxury lifestyle experience for all La Porte Space Clients and Tenants
- Provide information and resources by proactively identifying customers' needs and desires; answer questions; give directions.
- Perform services requested including management of our cafe inventory, the maintenance of the space (organising repairs etc), occasionally making coffees etc. This may require running errands away from the La Porte Cafe and Concierge area.
- Assistance across digital content, liaising with brands, seeking new relationships and seasonal
strategies and reporting.
- Maintain the ambiance, style and cleanliness of the La Porte Space.
- Assisting the bookings team with the management of clients, site visits, and databases
- Assist La Porte Events team with event(s) activation & set-up & tear-down that could include
- Setting up and pack down of studios.
- Management of the Infrared-Sauna, Bookings System & Reporting
Tasks involved in doing this job:
- Greeting clients and tenants upon entry
- Setting up studios for shoots and events
- Assisting bump in and bump outs
- Assisting the wider team to ensure all tasks are met
- Engage with clients and tenants to understand their preferences and requirements
- Communicate with brand partners for collaborations, campaigns, or activations
- Making coffee's (training will be provided)
Skills and Experience
Knowledge and Skill Competency Requirements:
- Genuine passion for providing excellent customer service.
- Previous retail, customer service/concierge or Barista experience would be ideal
- Prior experience with luxury hotel, retail or restaurant "front of house" guest service required.
- Work in a fast paced environment that requires strong communication
- Able to work independently or with a team in a collaborative way.
Thank you for your application to join us at La Porte Space. The Receptionist/studio hand is an important role for us and we are pleased that you expressed interest in fulfilling it. We would therefore like to invite you to complete a video introduction so that we can get to know you a little better.
Please visit our Website and Instagram to have a feel !
This advertiser has chosen not to accept applicants from your region.
7
Overnight Guest Services Officer - Front Office
Melbourne, Victoria
Hyatt
Posted 16 days ago
Job Viewed
Job Description
**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Overnight Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation and check-in of arriving guests, receiving payments, posting transactions and check-out of departing guests.
Working in a team of 4, you will be supporting the Overnight Assistant Manager and Front Office Manager to manage the overnight operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To handle all arrival and departure records
+ To perform cashiering duties as required concerning foreign currency exchange, payments, charges and checking out
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property and to be fully conversant with all emergency procedures.
+ To ensure that all public and back-of-house areas are maintained to the specified levels of cleanliness, maintenance and presentation and to instigate appropriate action when necessary
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Overnight Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation and check-in of arriving guests, receiving payments, posting transactions and check-out of departing guests.
Working in a team of 4, you will be supporting the Overnight Assistant Manager and Front Office Manager to manage the overnight operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To handle all arrival and departure records
+ To perform cashiering duties as required concerning foreign currency exchange, payments, charges and checking out
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property and to be fully conversant with all emergency procedures.
+ To ensure that all public and back-of-house areas are maintained to the specified levels of cleanliness, maintenance and presentation and to instigate appropriate action when necessary
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
8
Guest Services Agent - Holiday Inn Dandenong
Dandenong, Victoria
IHG
Posted 25 days ago
Job Viewed
Job Description
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
● Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
● Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
● Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
● Fluency in the local language - extra language skills would be great, but not essential
● Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
9