9 Ifs Solutions jobs in Australia
Partner Solution Sales - AI Business Solutions
Sydney, New South Wales
Microsoft Corporation
Posted today
Job Viewed
Job Description
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring with partners.
As a Partner Solution Sales professional, you will focus on one of Microsoft's core Solution Areas-AI Business Solutions, within the SMB segment. You will be responsible for driving opportunities from commit to complete (Stages 2-3 of the Microsoft Customer Engagement Methodology, MCEM), operating at scale across a portfolio of high performing CSP (Cloud Solution Providers) partners. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will develop and execute a Partner Solution Area Sales Plan with assigned partners, driving sales through co-sell strategies to achieve quarterly CSA (Clous Solution Area) FRA across the SMB Business. You will lead your partners' commercial performance and drive sustainable sales impact to customers. A key responsibility will be driving Cloud Solution Provider (CSP) revenue through your partner portfolio. Your role will involve acting as a trusted advisor and business leader, developing the business strategy between Microsoft and your partners. You will also enhance your consultative selling skills through MCEM training and actively pursue additional learning opportunities.
**Collaboration & Co-Sell**
Leads partner co-selling efforts with portfolio of assigned partners to drive sales pipeline. Drives the development and execution of co-sell strategies that outline activities to meet and/or exceed Microsoft and partner sales targets. Leads collaboration efforts between internal and external stakeholders to accelerate deal execution, proactively leverage investments, and accelerate sales. Shares innovation in novel sales best practices that drive business forward and influences others across the market.
Proactively tracks cloud solution area co-sell pipeline performance and addresses low performance through correction of errors (CoE) efforts. Proactively tracks partner sales capabilities and capacities for sales practice acceleration and growth, meanwhile providing insights into future practices. Proactively tracks partner incentive utilization and impact on pipeline velocity, and influences the partner to improve performance. Ensures partner is tracking to target by solution area. Tracks quarterly forecast to ensure it meets and/or exceeds revenue accountability.
**Partner Engagement**
Proactively develops and shares best practices for co-selling with partners and global peers through community forums, contributes to listening circles and contributes to and influences worldwide learning initiatives as a subject matter expert. Shares market local solution area business momentum insights and corporate research for customer demand.
Works with prioritized solution area-aligned partners to identify and cultivate new opportunities with customers. Proactively drives the qualified partner pipeline and progresses it through the sales cycle. Ensures partner adoption of investment levers to create opportunities and accelerate deal velocity
Drives the acceleration of cloud solution area sales practice with partners, with a focus on pipeline, go-to-market (GTM) sales and co-sell execution. Proactively drives a predictable cloud solution area rhythm of business (RoB) and anticipates and mitigates performance issues with partners to ensure delivery of cloud solution area partner targets. Proactively collaborates with and influences segment sales teams to drive co-sell performance with partners through joint execution.
**Partner Solution Area Sales Plan**
Proactively creates joint solution area sales plans in partnership with prioritized partners in the solution area portfolio relevant to customer segment to address complex customer needs and drive quarterly revenue accountability. Owns the identification, understanding, and evaluation of partners' cloud solution area sales practice(s). Leads the strategic alignment with organizational units and overall partner business plans to meet sales objectives.
**Sales Process & Sales Management**
Guides partners on solution play and ensures partners have capability and capacity to deliver the value proposition of the solution play. Leads pipeline management meetings and unblocks deals by connecting with Microsoft resources. Drives creative and advanced plans leveraging all of the Microsoft internal resources (e.g., investments, funding) and coaches the partner on how to accelerate their sale process using these tools/resources. Drives business reviews with key partner stakeholders and holds partners accountable for delivery against agreed plan.
Maintains an in-depth understanding of, and upholds Microsoft's current compliance processes.
Proactively initiates solution area sales planning with assigned partners and ensures coverage to support targets. Monitors, manages, and provides insights into a predictable sales pipeline rhythm of business (RoB) with assigned solution area partners. Manages and support top partner deals and overall partner revenue aligned to solution area.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Own the Cloud Solution Area (CSA) AI Business Solutions pipeline with assigned partners and leverage investments to drive pipeline velocity in the SMB business
+ Be accountable for CSA AI Business Solutions revenue forecasts across your partner portfolio.
+ Drive CSP revenue growth through a scalable portfolio of partners.
+ Coach partners on the value of Microsoft solution area plays and the corresponding sales levers to drive Reach, Frequency & Yield
+ Responsible for Top Deals with pinned partners (above $ threshold) & updating information in MSX (Microsoft Seller Experience tool)
+ Utilize investments and incentives to accelerate deal progression and encourage deployment and consumption.
+ Achieve 40% of the total dollar value of all your won/completed opportunities through co-sell w pinned partners
+ Support partners in advancing key deals, removing commercial blockers, and addressing competitive challenges.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree AND 6+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR equivalent experience.
**Additional or preferred qualifications**
+ Master's Degree AND 8+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR Bachelor's Degree AND 12+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring with partners.
As a Partner Solution Sales professional, you will focus on one of Microsoft's core Solution Areas-AI Business Solutions, within the SMB segment. You will be responsible for driving opportunities from commit to complete (Stages 2-3 of the Microsoft Customer Engagement Methodology, MCEM), operating at scale across a portfolio of high performing CSP (Cloud Solution Providers) partners. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your selling skills, and become adept at deal structuring.
You will develop and execute a Partner Solution Area Sales Plan with assigned partners, driving sales through co-sell strategies to achieve quarterly CSA (Clous Solution Area) FRA across the SMB Business. You will lead your partners' commercial performance and drive sustainable sales impact to customers. A key responsibility will be driving Cloud Solution Provider (CSP) revenue through your partner portfolio. Your role will involve acting as a trusted advisor and business leader, developing the business strategy between Microsoft and your partners. You will also enhance your consultative selling skills through MCEM training and actively pursue additional learning opportunities.
**Collaboration & Co-Sell**
Leads partner co-selling efforts with portfolio of assigned partners to drive sales pipeline. Drives the development and execution of co-sell strategies that outline activities to meet and/or exceed Microsoft and partner sales targets. Leads collaboration efforts between internal and external stakeholders to accelerate deal execution, proactively leverage investments, and accelerate sales. Shares innovation in novel sales best practices that drive business forward and influences others across the market.
Proactively tracks cloud solution area co-sell pipeline performance and addresses low performance through correction of errors (CoE) efforts. Proactively tracks partner sales capabilities and capacities for sales practice acceleration and growth, meanwhile providing insights into future practices. Proactively tracks partner incentive utilization and impact on pipeline velocity, and influences the partner to improve performance. Ensures partner is tracking to target by solution area. Tracks quarterly forecast to ensure it meets and/or exceeds revenue accountability.
**Partner Engagement**
Proactively develops and shares best practices for co-selling with partners and global peers through community forums, contributes to listening circles and contributes to and influences worldwide learning initiatives as a subject matter expert. Shares market local solution area business momentum insights and corporate research for customer demand.
Works with prioritized solution area-aligned partners to identify and cultivate new opportunities with customers. Proactively drives the qualified partner pipeline and progresses it through the sales cycle. Ensures partner adoption of investment levers to create opportunities and accelerate deal velocity
Drives the acceleration of cloud solution area sales practice with partners, with a focus on pipeline, go-to-market (GTM) sales and co-sell execution. Proactively drives a predictable cloud solution area rhythm of business (RoB) and anticipates and mitigates performance issues with partners to ensure delivery of cloud solution area partner targets. Proactively collaborates with and influences segment sales teams to drive co-sell performance with partners through joint execution.
**Partner Solution Area Sales Plan**
Proactively creates joint solution area sales plans in partnership with prioritized partners in the solution area portfolio relevant to customer segment to address complex customer needs and drive quarterly revenue accountability. Owns the identification, understanding, and evaluation of partners' cloud solution area sales practice(s). Leads the strategic alignment with organizational units and overall partner business plans to meet sales objectives.
**Sales Process & Sales Management**
Guides partners on solution play and ensures partners have capability and capacity to deliver the value proposition of the solution play. Leads pipeline management meetings and unblocks deals by connecting with Microsoft resources. Drives creative and advanced plans leveraging all of the Microsoft internal resources (e.g., investments, funding) and coaches the partner on how to accelerate their sale process using these tools/resources. Drives business reviews with key partner stakeholders and holds partners accountable for delivery against agreed plan.
Maintains an in-depth understanding of, and upholds Microsoft's current compliance processes.
Proactively initiates solution area sales planning with assigned partners and ensures coverage to support targets. Monitors, manages, and provides insights into a predictable sales pipeline rhythm of business (RoB) with assigned solution area partners. Manages and support top partner deals and overall partner revenue aligned to solution area.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Own the Cloud Solution Area (CSA) AI Business Solutions pipeline with assigned partners and leverage investments to drive pipeline velocity in the SMB business
+ Be accountable for CSA AI Business Solutions revenue forecasts across your partner portfolio.
+ Drive CSP revenue growth through a scalable portfolio of partners.
+ Coach partners on the value of Microsoft solution area plays and the corresponding sales levers to drive Reach, Frequency & Yield
+ Responsible for Top Deals with pinned partners (above $ threshold) & updating information in MSX (Microsoft Seller Experience tool)
+ Utilize investments and incentives to accelerate deal progression and encourage deployment and consumption.
+ Achieve 40% of the total dollar value of all your won/completed opportunities through co-sell w pinned partners
+ Support partners in advancing key deals, removing commercial blockers, and addressing competitive challenges.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree AND 6+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR equivalent experience.
**Additional or preferred qualifications**
+ Master's Degree AND 8+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR Bachelor's Degree AND 12+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
0
Cloud Solution Architect, AI Business Solutions
Canberra, Australian Capital Territory
Microsoft Corporation
Posted 10 days ago
Job Viewed
Job Description
We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
1
Cloud Solution Architect, AI Business Solutions
Brisbane, Queensland
Microsoft Corporation
Posted 10 days ago
Job Viewed
Job Description
We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
2
Cloud Solution Architect, AI Business Solutions
Melbourne, Victoria
Microsoft Corporation
Posted 10 days ago
Job Viewed
Job Description
We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
3
Cloud Solution Architect, AI Business Solutions
Sydney, New South Wales
Microsoft Corporation
Posted 10 days ago
Job Viewed
Job Description
We are looking for an experienced Cloud Solution Architect (CSA), specializing in **Business Applications; Lowcode; Power Plafrom** ; and with a passion for Agentic AI, preferably with experience of Copilot Studio or Agent building; who is passionate about driving our customers' business applications, enabling low code agility and transforming those customers with AI.
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This is a customer-facing role, owning the business applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products.
Join CE&S and help us accelerate AI transformation for our customers and the world.
**Responsibilities**
**Customer Centricity**
+ **Be the Voice Of the customer:** Proactively acts as the voice of the customer/partner, sharing ideas, feedback, insights, success stories and strategic/technical input with Engineering teams, Product Offerings teams and/or internal communities
+ **Be the Trusted Advisor:** Identifies customer/partner problems and translates them into business applications or business process-oriented solutions aligned with Microsoft product strategy, explaining their alignment with customer outcomes and ROI goals, relative to competitive offerings. Helps customers use these solutions. Builds relationships with technical decision makers and contributes to helping build the bridge between TDMs and business decision makers (BDMs). Interacts as required with customers/partners' C-suite to bridge understanding of security, compliance, operational and risk requirements across teams, involving experts as needed.
+ **Deliver Customer Satisfaction:** Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience.
**Delivers Business Impact**
+ **Drive Consumption/Usage through Unified Support Plans:** Delivers solutions using company methodologies and proven practices/patterns to support customer readiness and goals. Proactively applies change management to drive adoption, customer satisfaction and consumption/usage. Designs well architected solutions to boost retention & growth.
+ **Resolve blockers with urgency:** Proactively identifies, escalates and mitigates blockers to accelerate solution deployment and usage. Applies knowledge/skills to meet requirements and resolve constraints.
+ **Identify opportunities:** Proactively identifies new opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale by communicating a clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Proactively captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.
+ **Execute with Operational Excellence & Agility:** Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record.
**Technical Leadership**
+ **Focus on Continuous Upskilling & Improvement:** Role models technical readiness aligned to solution area priorities and to Customer Success Unit (CSU)/corporate initiatives. and influences team to drive their own technical readiness. Contributes to the development and modification of the company stock of structured frameworks and methodologies.
+ **Engage in Communities:** Demonstrates strong industry knowledge and increases recognition for Microsoft AI Business Process solutions by contributing to and sometimes leading presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite). Contributes to intellectual property (IP) and identifies patterns where no IP exists to help build scalable and repeatable models.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field
+ AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
+ OR equivalent experience
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
4
Cloud Solution Architecture - AI Business Solutions - Copilot
Melbourne, Victoria
Microsoft Corporation
Posted 15 days ago
Job Viewed
Job Description
The Cloud Solution Architect (CSA) for AI Business Solutions is responsible for enabling Microsoft's enterprise customers to achieve business transformation through AI-powered solutions. Operating within the Customer Success Unit (CSU), the CSA plays a strategic role in leading technical engagements across AI Workforce and AI Business Process portfolios. This includes designing and implementing secure, scalable, and resilient architectures using Microsoft technologies such as Microsoft 365 Copilot, Copilot Studio, and Power Platform.
The CSA guides customers through the entire Copilot journey, from envisioning to deployment and adoption, applying value-based delivery frameworks and Success by Design methodologies. In this capacity, the CSA serves as a trusted advisor and advocate for customers and partners, translating feedback and insights into actionable solutions that align with industry best practices.
Beyond technical delivery, the CSA acts as a business strategist and customer advocate, translating feedback and insights into actionable solution designs that align with industry trends and customer goals. The role demands strong business value literacy, the ability to articulate ROI and transformation impact, and experience in change management and customer success planning. The CSA identifies opportunities to drive consumption and usage growth, ensures operational excellence, and collaborates across engineering, field, and partner teams to scale delivery and support unified customer success.
This position is recognized for technical excellence, innovation, business strategy, and customer obsession.
**Responsibilities**
- Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
- Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
- Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
- Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
- Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
- Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
- Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
**Qualifications**
**Required/minimum qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Additional or preferred qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
2+ years experience working in a customer-facing role (e.g., internal and/or external).
2+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The CSA guides customers through the entire Copilot journey, from envisioning to deployment and adoption, applying value-based delivery frameworks and Success by Design methodologies. In this capacity, the CSA serves as a trusted advisor and advocate for customers and partners, translating feedback and insights into actionable solutions that align with industry best practices.
Beyond technical delivery, the CSA acts as a business strategist and customer advocate, translating feedback and insights into actionable solution designs that align with industry trends and customer goals. The role demands strong business value literacy, the ability to articulate ROI and transformation impact, and experience in change management and customer success planning. The CSA identifies opportunities to drive consumption and usage growth, ensures operational excellence, and collaborates across engineering, field, and partner teams to scale delivery and support unified customer success.
This position is recognized for technical excellence, innovation, business strategy, and customer obsession.
**Responsibilities**
- Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value.
- Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal.
- Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
- Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization.
- Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer's AI transformation journey.
- Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution.
- Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives.
**Qualifications**
**Required/minimum qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Additional or preferred qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
2+ years experience working in a customer-facing role (e.g., internal and/or external).
2+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
5
Business Development Manager - Manufacturing Capacity Solutions, ANZ
Lane Cove, New South Wales
Danaher Corporation
Posted 16 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Business Development Manager - Manufacturing Capacity Solutions, ANZ is responsible for the commercial success of Cytiva's KUBio, FlexFactory, Aseptic Filling, and Hardware Solutions across Australia and New Zealand. The role will also indirectly support FastTrak process development and Validation Service in this same region. This includes developing and deploying strategies, mentoring and leading cross-functional teams, and engaging with and supporting customers across multiple biotherapeutic modalities at various stages of business evolution.
Location: This position reports to the Bioprocessing Leader - Australia & New Zealand. This role is to be based in Brisbane (remote), Sydney (remote), or Melbourne (remote).
What you'll do
+ Lead the commercial discussion with key customers on our overall Cytiva offering, by expertly navigating and collaborating with internal and external stakeholders (product, engineering, operations and commercial teams as well as key technical partners) at both management and engineering levels. Work very closely with internal teams, taking a senior role in driving in-depth commercial discussions with customers in gene and cell therapy manufacturing process design decisions support.
+ Build a strong pipeline of opportunities across the region for Process Development, Flex Factories, Aseptic filling, complex hardware or customized hardware and other services across Asia Pacific.
+ Ensure collaboration in all parts of the Cytiva commercial organization, building internal stakeholders and Account Management synergy to continually increase customer qualification, as well as accelerating the development of sales opportunities.
+ Responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, including design-in initiatives, as well as forecasting performance against Operating Plan.
+ Work directly with the project managers, lead system design engineers, process design engineers and the site implementation team within Enterprise Hardware Solutions to deliver complex FlexFactories, KUBio or Hardware Solutions successfully to Cytiva customers.
Who you are
+ 10+ years' experience in engineering/biopharma.
+ Proven commercial track record in multiple Bioprocessing modalities, with Product Management/Offering/Large deals expertise.
+ Strong manufacturing and engineering knowledge including quality and regulatory understanding of the Bioprocessing modalities, including Gene Therapy and mRNA fields.
+ Proven ability to influence and negotiate internally and with customers.
+ Demonstrated high-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact, and which builds effective partnerships.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
+ Ability to travel - up to 50% of time, within ANZ and internationally
+ Must have a valid driver's license with an acceptable driving record
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Business Development Manager - Manufacturing Capacity Solutions, ANZ is responsible for the commercial success of Cytiva's KUBio, FlexFactory, Aseptic Filling, and Hardware Solutions across Australia and New Zealand. The role will also indirectly support FastTrak process development and Validation Service in this same region. This includes developing and deploying strategies, mentoring and leading cross-functional teams, and engaging with and supporting customers across multiple biotherapeutic modalities at various stages of business evolution.
Location: This position reports to the Bioprocessing Leader - Australia & New Zealand. This role is to be based in Brisbane (remote), Sydney (remote), or Melbourne (remote).
What you'll do
+ Lead the commercial discussion with key customers on our overall Cytiva offering, by expertly navigating and collaborating with internal and external stakeholders (product, engineering, operations and commercial teams as well as key technical partners) at both management and engineering levels. Work very closely with internal teams, taking a senior role in driving in-depth commercial discussions with customers in gene and cell therapy manufacturing process design decisions support.
+ Build a strong pipeline of opportunities across the region for Process Development, Flex Factories, Aseptic filling, complex hardware or customized hardware and other services across Asia Pacific.
+ Ensure collaboration in all parts of the Cytiva commercial organization, building internal stakeholders and Account Management synergy to continually increase customer qualification, as well as accelerating the development of sales opportunities.
+ Responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, including design-in initiatives, as well as forecasting performance against Operating Plan.
+ Work directly with the project managers, lead system design engineers, process design engineers and the site implementation team within Enterprise Hardware Solutions to deliver complex FlexFactories, KUBio or Hardware Solutions successfully to Cytiva customers.
Who you are
+ 10+ years' experience in engineering/biopharma.
+ Proven commercial track record in multiple Bioprocessing modalities, with Product Management/Offering/Large deals expertise.
+ Strong manufacturing and engineering knowledge including quality and regulatory understanding of the Bioprocessing modalities, including Gene Therapy and mRNA fields.
+ Proven ability to influence and negotiate internally and with customers.
+ Demonstrated high-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact, and which builds effective partnerships.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
+ Ability to travel - up to 50% of time, within ANZ and internationally
+ Must have a valid driver's license with an acceptable driving record
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
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6
Business Development Manager - Manufacturing Capacity Solutions, ANZ
Dandenong South, Victoria
Danaher Corporation
Posted 16 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Business Development Manager - Manufacturing Capacity Solutions, ANZ is responsible for the commercial success of Cytiva's KUBio, FlexFactory, Aseptic Filling, and Hardware Solutions across Australia and New Zealand. The role will also indirectly support FastTrak process development and Validation Service in this same region. This includes developing and deploying strategies, mentoring and leading cross-functional teams, and engaging with and supporting customers across multiple biotherapeutic modalities at various stages of business evolution.
Location: This position reports to the Bioprocessing Leader - Australia & New Zealand. This role is to be based in Brisbane (remote), Sydney (remote), or Melbourne (remote).
What you'll do
+ Lead the commercial discussion with key customers on our overall Cytiva offering, by expertly navigating and collaborating with internal and external stakeholders (product, engineering, operations and commercial teams as well as key technical partners) at both management and engineering levels. Work very closely with internal teams, taking a senior role in driving in-depth commercial discussions with customers in gene and cell therapy manufacturing process design decisions support.
+ Build a strong pipeline of opportunities across the region for Process Development, Flex Factories, Aseptic filling, complex hardware or customized hardware and other services across Asia Pacific.
+ Ensure collaboration in all parts of the Cytiva commercial organization, building internal stakeholders and Account Management synergy to continually increase customer qualification, as well as accelerating the development of sales opportunities.
+ Responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, including design-in initiatives, as well as forecasting performance against Operating Plan.
+ Work directly with the project managers, lead system design engineers, process design engineers and the site implementation team within Enterprise Hardware Solutions to deliver complex FlexFactories, KUBio or Hardware Solutions successfully to Cytiva customers.
Who you are
+ 10+ years' experience in engineering/biopharma.
+ Proven commercial track record in multiple Bioprocessing modalities, with Product Management/Offering/Large deals expertise.
+ Strong manufacturing and engineering knowledge including quality and regulatory understanding of the Bioprocessing modalities, including Gene Therapy and mRNA fields.
+ Proven ability to influence and negotiate internally and with customers.
+ Demonstrated high-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact, and which builds effective partnerships.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
+ Ability to travel - up to 50% of time, within ANZ and internationally
+ Must have a valid driver's license with an acceptable driving record
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Business Development Manager - Manufacturing Capacity Solutions, ANZ is responsible for the commercial success of Cytiva's KUBio, FlexFactory, Aseptic Filling, and Hardware Solutions across Australia and New Zealand. The role will also indirectly support FastTrak process development and Validation Service in this same region. This includes developing and deploying strategies, mentoring and leading cross-functional teams, and engaging with and supporting customers across multiple biotherapeutic modalities at various stages of business evolution.
Location: This position reports to the Bioprocessing Leader - Australia & New Zealand. This role is to be based in Brisbane (remote), Sydney (remote), or Melbourne (remote).
What you'll do
+ Lead the commercial discussion with key customers on our overall Cytiva offering, by expertly navigating and collaborating with internal and external stakeholders (product, engineering, operations and commercial teams as well as key technical partners) at both management and engineering levels. Work very closely with internal teams, taking a senior role in driving in-depth commercial discussions with customers in gene and cell therapy manufacturing process design decisions support.
+ Build a strong pipeline of opportunities across the region for Process Development, Flex Factories, Aseptic filling, complex hardware or customized hardware and other services across Asia Pacific.
+ Ensure collaboration in all parts of the Cytiva commercial organization, building internal stakeholders and Account Management synergy to continually increase customer qualification, as well as accelerating the development of sales opportunities.
+ Responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, including design-in initiatives, as well as forecasting performance against Operating Plan.
+ Work directly with the project managers, lead system design engineers, process design engineers and the site implementation team within Enterprise Hardware Solutions to deliver complex FlexFactories, KUBio or Hardware Solutions successfully to Cytiva customers.
Who you are
+ 10+ years' experience in engineering/biopharma.
+ Proven commercial track record in multiple Bioprocessing modalities, with Product Management/Offering/Large deals expertise.
+ Strong manufacturing and engineering knowledge including quality and regulatory understanding of the Bioprocessing modalities, including Gene Therapy and mRNA fields.
+ Proven ability to influence and negotiate internally and with customers.
+ Demonstrated high-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact, and which builds effective partnerships.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
+ Ability to travel - up to 50% of time, within ANZ and internationally
+ Must have a valid driver's license with an acceptable driving record
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
7
Business Development Manager - Manufacturing Capacity Solutions, ANZ
Brisbane, Queensland
Danaher Corporation
Posted 16 days ago
Job Viewed
Job Description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Business Development Manager - Manufacturing Capacity Solutions, ANZ is responsible for the commercial success of Cytiva's KUBio, FlexFactory, Aseptic Filling, and Hardware Solutions across Australia and New Zealand. The role will also indirectly support FastTrak process development and Validation Service in this same region. This includes developing and deploying strategies, mentoring and leading cross-functional teams, and engaging with and supporting customers across multiple biotherapeutic modalities at various stages of business evolution.
Location: This position reports to the Bioprocessing Leader - Australia & New Zealand. This role is to be based in Brisbane (remote), Sydney (remote), or Melbourne (remote).
What you'll do
+ Lead the commercial discussion with key customers on our overall Cytiva offering, by expertly navigating and collaborating with internal and external stakeholders (product, engineering, operations and commercial teams as well as key technical partners) at both management and engineering levels. Work very closely with internal teams, taking a senior role in driving in-depth commercial discussions with customers in gene and cell therapy manufacturing process design decisions support.
+ Build a strong pipeline of opportunities across the region for Process Development, Flex Factories, Aseptic filling, complex hardware or customized hardware and other services across Asia Pacific.
+ Ensure collaboration in all parts of the Cytiva commercial organization, building internal stakeholders and Account Management synergy to continually increase customer qualification, as well as accelerating the development of sales opportunities.
+ Responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, including design-in initiatives, as well as forecasting performance against Operating Plan.
+ Work directly with the project managers, lead system design engineers, process design engineers and the site implementation team within Enterprise Hardware Solutions to deliver complex FlexFactories, KUBio or Hardware Solutions successfully to Cytiva customers.
Who you are
+ 10+ years' experience in engineering/biopharma.
+ Proven commercial track record in multiple Bioprocessing modalities, with Product Management/Offering/Large deals expertise.
+ Strong manufacturing and engineering knowledge including quality and regulatory understanding of the Bioprocessing modalities, including Gene Therapy and mRNA fields.
+ Proven ability to influence and negotiate internally and with customers.
+ Demonstrated high-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact, and which builds effective partnerships.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
+ Ability to travel - up to 50% of time, within ANZ and internationally
+ Must have a valid driver's license with an acceptable driving record
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Business Development Manager - Manufacturing Capacity Solutions, ANZ is responsible for the commercial success of Cytiva's KUBio, FlexFactory, Aseptic Filling, and Hardware Solutions across Australia and New Zealand. The role will also indirectly support FastTrak process development and Validation Service in this same region. This includes developing and deploying strategies, mentoring and leading cross-functional teams, and engaging with and supporting customers across multiple biotherapeutic modalities at various stages of business evolution.
Location: This position reports to the Bioprocessing Leader - Australia & New Zealand. This role is to be based in Brisbane (remote), Sydney (remote), or Melbourne (remote).
What you'll do
+ Lead the commercial discussion with key customers on our overall Cytiva offering, by expertly navigating and collaborating with internal and external stakeholders (product, engineering, operations and commercial teams as well as key technical partners) at both management and engineering levels. Work very closely with internal teams, taking a senior role in driving in-depth commercial discussions with customers in gene and cell therapy manufacturing process design decisions support.
+ Build a strong pipeline of opportunities across the region for Process Development, Flex Factories, Aseptic filling, complex hardware or customized hardware and other services across Asia Pacific.
+ Ensure collaboration in all parts of the Cytiva commercial organization, building internal stakeholders and Account Management synergy to continually increase customer qualification, as well as accelerating the development of sales opportunities.
+ Responsible for driving optimal operating mechanisms to monitor and track progress of opportunities in the pipeline, including design-in initiatives, as well as forecasting performance against Operating Plan.
+ Work directly with the project managers, lead system design engineers, process design engineers and the site implementation team within Enterprise Hardware Solutions to deliver complex FlexFactories, KUBio or Hardware Solutions successfully to Cytiva customers.
Who you are
+ 10+ years' experience in engineering/biopharma.
+ Proven commercial track record in multiple Bioprocessing modalities, with Product Management/Offering/Large deals expertise.
+ Strong manufacturing and engineering knowledge including quality and regulatory understanding of the Bioprocessing modalities, including Gene Therapy and mRNA fields.
+ Proven ability to influence and negotiate internally and with customers.
+ Demonstrated high-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact, and which builds effective partnerships.
Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role
+ Ability to travel - up to 50% of time, within ANZ and internationally
+ Must have a valid driver's license with an acceptable driving record
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
This advertiser has chosen not to accept applicants from your region.
8