19 Implementation Consultant jobs in Australia

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
+ Provide best practice solutions based on customer defined business needs and business rules.
+ Successfully implement products and associated services within required timeframes.
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication.
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions.
+ Apply project methodology - planning, follow up, reporting and quality assurance.
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
+ Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and Industry
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment.
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values.
+ Ensure cooperation and sharing of skills and expertise.
+ Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.
+ Achievement of team and individual KPIs.
+ Responsible for driving own personal development plan.
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required.
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology.Proven experience in a similar role may be taken in lieu of formal qualification.Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
+ Provide best practice solutions based on customer defined business needs and business rules.
+ Successfully implement products and associated services within required timeframes.
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication.
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions.
+ Apply project methodology - planning, follow up, reporting and quality assurance.
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
+ Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and Industry
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment.
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values.
+ Ensure cooperation and sharing of skills and expertise.
+ Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.
+ Achievement of team and individual KPIs.
+ Responsible for driving own personal development plan.
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required.
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology.Proven experience in a similar role may be taken in lieu of formal qualification.Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**MS Implementation Consultant**
**Position Title** : MS Implementation Consultant (Tester)
**Reporting Line:** GV Manager Implementation
**Position Purpose** : Prepare test cases as per ADP GlobalView template (based on SAP), test execution, issue handling - documentation tasks for the local scope (payroll, personal administration, time management). Performing these tasks as per the Project Schedule timeline and according to ADP GlobalView methodology.
**Key Responsibilities**
Work with Project Manager - Project team in taking accountability for:
+ Understand client Blueprint, business rules - requirements, as delivered by Lead Consultant.
+ Interpret client Blueprint and build User Acceptance Test Catalogue.
+ Ensure UAT/Parallel testing in line with Client Blueprint.
+ Check/validate all UAT payroll reports / reconciliations, prior to releasing to client.
+ Work in conjunction with Lead Consultant on Issue log resolution, during implementation.
+ Liaise directly with Client on implementation Testing.
+ Participate in weekly calls, as deemed by Project Manager.
+ Ensure timelines are being met according to client/county implementation Project Schedule, up to go live.
+ Produce all necessary handover documentation. Prepare all necessary checklists / client sign off worksheets, in readiness for go live.
+ Store all client documentation on shared drive / Project Place, as deemed.
+ Keep all relevant documentation on implementation project up to date, including: Reconciliation spreadsheets, How to manuals, Test tools.
+ Be present and actively involved from Client Blueprint signoff through UAT/ load completion, parallels, up to and including the 1st live pay runs.
+ Ensure timely handover of Client payroll - documentation to Client Service, following ADP handover methodology.
+ Participate in process review and implementation of recommendations.
+ Continually review implementation processes and make recommendations.
+ Understand and monitor implementation of any upgrades and patches and the testing of these, prior to them being loaded into the live environment.
+ Ensure Client's compliance to relevant country taxation and other statutory legislation.
+ Understand country legislative updates.
+ Assist Project Services (post live implementations) during periods where no new implementations are being delivered.
+ Ensure all project resources are appropriately trained and able to perform pay runs in line with implementation limitations and client expectation.
+ Ensure all UAT and parallel payrolls are reconciled and documented prior to sending to the client.
+ Monitor Configuration and Blueprint changes to understand the impact on UAT and parallel processes.
+ Check/test patches and upgrades in a test environment prior to them being loaded into production.
+ Ensure all implementation documentation is maintained on a common drive such as UAT results, Parallel results, Blueprint, Payroll Procedures, Schedules and any other relevant notes.
**Experience**
+ Previous experience as a SAP Payroll Tester.
+ Strong payroll knowledge and experience.
+ High degree of commitment and ability to communicate effectively with the client to deliver outstanding customer service.
+ Ability to use tools such as Microsoft Excel, Word, PowerPoint, to effectively update and maintain documentation/ training / Presentations.
+ Able to implement continual improvement process.
+ Excellent communication (written and verbal) skills.
.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Senior Lead Implementation Consultant**
**Position Title:** Senior Lead Implementation Consultant
**Reporting Line:** Senior Implementation Director / Implementation Manager
**Position Purpose:** Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
+ Perform blueprinting workshops to gather information on the client's requirements.
+ Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
+ Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
+ Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
+ Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
+ Provide sample test scripts to enable PS clients to adequately test the solution.
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
+ Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
+ Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
+ Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
+ Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
+ Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
+ Provide technical onboarding, product and process training to new consultants to accelerate learning and integration.
+ Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
+ Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
+ Serves as a coach within the team to support the day-to-day learning of new hires and actively support fellow team members in an effort to develop their respective skills.
+ Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
+ Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations, and attending any workshops where specialist knowledge of payroll is required
+ Lead multiple concurrent client implementation projects, ensuring on-time delivery, within scope and budget, while maintaining high standards of quality and client satisfaction.
+ Prioritize and manage competing deadlines across diverse workstreams, adjusting resource allocation and timelines as needed to align with project objectives and business goals.
+ Act as the primary point of contact for multiple clients, building strong relationships and ensuring consistent communication across all stages of project implementation.
+ Oversee cross-functional project teams working on parallel implementations, providing strategic direction, coaching, and problem-solving support to ensure project alignment and successful delivery.
+ Ensure post-implementation support and knowledge transfer is adequately planned and executed for each.
**Experience:**
+ 8+ years of experience working in a complex operational/end to end implementation/service delivery role
+ Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
+ Demonstrated experience in a Senior Implementation Lead role
+ Strong experience in pre sales support through collaborating with sales team to deliver technical expertise and product demonstrations
+ Leading multiple concurrent end-to-end implementation projects to successful go live
+ Experience in SAP ERP System is highly desirable
+ Consulting experience
+ Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
+ Proven ability to communicate effectively with stakeholders at all organizational levels, including executives, cross-functional teams, and external vendors.
**Certifications / Qualifications:**
+ Tertiary qualification in a related field preferred
+ PMBOK or other PM Qualifications advantageous
**Skills:**
+ End to End Implementation
+ Results Accountability
+ Process Improvement
+ Risk Management & Compliance
+ Coaching / Training Delivery
+ HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
+ Knowledge of support methodologies including usage of issue tracking systems
+ Project Management
+ Stakeholder Management
+ Reporting & Analysis
+ Product knowledge
+ Team leader within implementation projects
+ Excellent Communication and Consulting
**Key Stakeholders:**
+ Service and Implementation Directors
+ Implementation Leaders & Associates
+ Sales & Managed Services Associates
+ ADP current and prospective clients
**Acknowledgement:**
Manager Signature Date
Associate Signature Date
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**MS Implementation Consultant**
**Position Title** : MS Implementation Consultant (Tester)
**Reporting Line:** GV Manager Implementation
**Position Purpose** : Prepare test cases as per ADP GlobalView template (based on SAP), test execution, issue handling - documentation tasks for the local scope (payroll, personal administration, time management). Performing these tasks as per the Project Schedule timeline and according to ADP GlobalView methodology.
**Key Responsibilities**
Work with Project Manager - Project team in taking accountability for:
+ Understand client Blueprint, business rules - requirements, as delivered by Lead Consultant.
+ Interpret client Blueprint and build User Acceptance Test Catalogue.
+ Ensure UAT/Parallel testing in line with Client Blueprint.
+ Check/validate all UAT payroll reports / reconciliations, prior to releasing to client.
+ Work in conjunction with Lead Consultant on Issue log resolution, during implementation.
+ Liaise directly with Client on implementation Testing.
+ Participate in weekly calls, as deemed by Project Manager.
+ Ensure timelines are being met according to client/county implementation Project Schedule, up to go live.
+ Produce all necessary handover documentation. Prepare all necessary checklists / client sign off worksheets, in readiness for go live.
+ Store all client documentation on shared drive / Project Place, as deemed.
+ Keep all relevant documentation on implementation project up to date, including: Reconciliation spreadsheets, How to manuals, Test tools.
+ Be present and actively involved from Client Blueprint signoff through UAT/ load completion, parallels, up to and including the 1st live pay runs.
+ Ensure timely handover of Client payroll - documentation to Client Service, following ADP handover methodology.
+ Participate in process review and implementation of recommendations.
+ Continually review implementation processes and make recommendations.
+ Understand and monitor implementation of any upgrades and patches and the testing of these, prior to them being loaded into the live environment.
+ Ensure Client's compliance to relevant country taxation and other statutory legislation.
+ Understand country legislative updates.
+ Assist Project Services (post live implementations) during periods where no new implementations are being delivered.
+ Ensure all project resources are appropriately trained and able to perform pay runs in line with implementation limitations and client expectation.
+ Ensure all UAT and parallel payrolls are reconciled and documented prior to sending to the client.
+ Monitor Configuration and Blueprint changes to understand the impact on UAT and parallel processes.
+ Check/test patches and upgrades in a test environment prior to them being loaded into production.
+ Ensure all implementation documentation is maintained on a common drive such as UAT results, Parallel results, Blueprint, Payroll Procedures, Schedules and any other relevant notes.
**Experience**
+ Previous experience as a SAP Payroll Tester.
+ Strong payroll knowledge and experience.
+ High degree of commitment and ability to communicate effectively with the client to deliver outstanding customer service.
+ Ability to use tools such as Microsoft Excel, Word, PowerPoint, to effectively update and maintain documentation/ training / Presentations.
+ Able to implement continual improvement process.
+ Excellent communication (written and verbal) skills.
.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Senior Lead Implementation Consultant**
**Position Title:** Senior Lead Implementation Consultant
**Reporting Line:** Senior Implementation Director / Implementation Manager
**Position Purpose:** Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
+ Perform blueprinting workshops to gather information on the client's requirements.
+ Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
+ Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
+ Escalate project issues to Project Manager including scope variations, task slippages and risks that may arise during the project.
+ Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
+ Provide sample test scripts to enable PS clients to adequately test the solution.
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
+ Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
+ Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
+ Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
+ Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
+ Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
+ Provide technical onboarding, product and process training to new consultants to accelerate learning and integration.
+ Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
+ Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
+ Serves as a coach within the team to support the day-to-day learning of new hires and actively support fellow team members in an effort to develop their respective skills.
+ Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
+ Provide pre-sales support including analyzing and providing answer for tender documentation, performing demonstrations, and attending any workshops where specialist knowledge of payroll is required
+ Lead multiple concurrent client implementation projects, ensuring on-time delivery, within scope and budget, while maintaining high standards of quality and client satisfaction.
+ Prioritize and manage competing deadlines across diverse workstreams, adjusting resource allocation and timelines as needed to align with project objectives and business goals.
+ Act as the primary point of contact for multiple clients, building strong relationships and ensuring consistent communication across all stages of project implementation.
+ Oversee cross-functional project teams working on parallel implementations, providing strategic direction, coaching, and problem-solving support to ensure project alignment and successful delivery.
+ Ensure post-implementation support and knowledge transfer is adequately planned and executed for each.
**Experience:**
+ 8+ years of experience working in a complex operational/end to end implementation/service delivery role
+ Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
+ Demonstrated experience in a Senior Implementation Lead role
+ Strong experience in pre sales support through collaborating with sales team to deliver technical expertise and product demonstrations
+ Leading multiple concurrent end-to-end implementation projects to successful go live
+ Experience in SAP ERP System is highly desirable
+ Consulting experience
+ Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
+ Proven ability to communicate effectively with stakeholders at all organizational levels, including executives, cross-functional teams, and external vendors.
**Certifications / Qualifications:**
+ Tertiary qualification in a related field preferred
+ PMBOK or other PM Qualifications advantageous
**Skills:**
+ End to End Implementation
+ Results Accountability
+ Process Improvement
+ Risk Management & Compliance
+ Coaching / Training Delivery
+ HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
+ Knowledge of support methodologies including usage of issue tracking systems
+ Project Management
+ Stakeholder Management
+ Reporting & Analysis
+ Product knowledge
+ Team leader within implementation projects
+ Excellent Communication and Consulting
**Key Stakeholders:**
+ Service and Implementation Directors
+ Implementation Leaders & Associates
+ Sales & Managed Services Associates
+ ADP current and prospective clients
**Acknowledgement:**
Manager Signature Date
Associate Signature Date
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Workforce Manager (WFM) Lead Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
Act as functional and technical liaison between ADP and the client.
Responsible for onboarding and training new Lead Consultants as well as bringing technical expertise to release readiness, BPI and transformation activities.
**Key Responsibilities:**
+ Perform workshops to gather information on the client's requirements.
+ Design and document the client's solution including business requirements, interface specifications and any other specifications required according to ADP's methodology and project scope.
+ Take ownership of the configuration and work with other teams/streams/areas to deliver and unit test the system as designed.
+ Take ownership of issues and gaps between client requirement and ADP WFM product and work with other teams/streams/areas to resolve them.
+ Provide guidance to the client in preparing testing activities (test scripts, scenarios).
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Support training delivery.
+ Support data migration activities like data cleansing, mapping and conversion.
+ Ensure handover to client services following ADP handover methodology.
+ Perform other related duties as assigned.
+ Must be able to travel to client site.
**Experience:**
+ Strong experience in implementing UKG Workforce Central / Workforce Dimensions.
+ Demonstrated experience in an Implementation Lead role.
+ Experience working on global projects.
+ Strong knowledge of Payroll, Human Resources of Time Management systems
+ Excellent communication (written and verbal) and presentation skills.
+ Experience conducting training sessions.
+ Ability to work autonomously as well as in a team environment.
**Certifications / Qualifications:**
Tertiary qualification in a related field preferred.
Completion of UKG Workforce Central / Workforce Dimensions or ADP Enterprise eTIME /Workforce Manager training.
Project Management qualifications.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.