52 Installation Specialist jobs in Australia
Field Service Engineer
Posted 3 days ago
Job Viewed
Job Description
**We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.**
We are looking for a **Field Service Engineer** to join our Customer Technical Support team in **Melbourne** , providing high-quality service and support to Grifols customers across Victoria region.
**What your main responsibilities will be**
+ Install, troubleshoot, upgrade, and maintain Grifols diagnostic instruments and components.
+ Provide customer service via on-site visits, telephone, and digital communication.
+ Conduct preventive maintenance and ensure compliance with safety and regulatory standards.
+ Escalate quality issues and maintain accurate inventory levels for repairs and replacements.
+ Participate in after-hours support roster and respond to customer inquiries promptly.
+ Collaborate with Application Specialists and other internal teams to resolve technical issues.
+ Identify and recommend improvements to products and processes.
+ Maintain documentation and service records in CRM systems within defined timelines.
**Who you are**
The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ You hold a certificate in Electronics, Science, or a related field.
+ You have 3 to 10 years of experience in a service or technical support environment. Experience in the IVD or blood screening sector is highly valued.
+ You communicate effectively in English, both written and spoken.
+ You are self-motivated, detail-oriented, and able to work independently.
+ You are proficient in Microsoft Office and electronic testing equipment.
+ You are willing to travel, including short-notice trips within Australia.
**What we offer**
Contract of Employment: Permanent position.
Location: Melbourne, Australia.
Work Hours: 8:30am - 5:00pm (Monday to Friday), with flexibility for after-hours support.
This is a brilliant opportunity to join Grifols, a company that values its employees and fosters professional growth in an excellent working environment.
#LI-HJ1
**Location: APAC : Australia : Home Office:Australia**
Learn more about Grifols ( ID:**
**Type:** Regular Full-Time
**Job Category:**
Field Service Representative

Posted 5 days ago
Job Viewed
Job Description
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
Northrop Grumman Australia provides the Royal Australian Air Force (RAAF) with through-life support for its fleet of **KC30-A** Multi-role Tanker Transport (MRTT) aircraft-a derivative of the Airbus A330-200. The platform is a trusted and proven asset, and the program is continually growing in capability and expertise.
**Your Role:**
As our Field Services Representative, you will provide timely, expert maintenance and troubleshooting advice on KC-30A airframe, engine, avionics and AAR Systems. You will also be responsible for:
+ Provide technical advice during scheduled and unscheduled maintenance and troubleshooting
+ Provide Deep Maintenance Support as the Field Service Representative
+ Provide technical and engineering guidance to the Commonweath withina short time frame
+ Be available to deploy at short notice both nationally and internationally for short and long-term deployments
**About you**
As an experienced Field Services Representative, you will understand:
+ Current human factors training
+ A330 or KC-30A Maintenance or Flight Line experience
+ Current CASA or DASA License
_Desirable but not essential:_
+ CAMM2 Operating Experience
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your_ _nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verifi_ _cation_
Field Service Technician
Posted 10 days ago
Job Viewed
Job Description
Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region in support of a wider national network.
What Will You Do?
+ Effectively managing field service priorities and schedules.
+ Ensuring our service fleet vehicle's safety, cleanliness, and proper resourcing.
+ Coordinating and performing various mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing and maintaining relevant service-related information.
+ Providing product service training to clients as required.
+ Build and maintain a customer base to promote the ongoing financial growth of the Service Centre.
+ Participating in regular internal product-based training to meet and exceed OEM service standards.
What Do You Need?
+ Ability to work independently and in a team environment
+ Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines
+ Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers
+ A valid Australian Motor Vehicle License
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via the website toro.com.au/jobs-at-toro. Only shortlisted candidates will be contacted.
Technician - Field Service
Posted 11 days ago
Job Viewed
Job Description
Based out of our Toowoomba branch in Queensland, you will diagnose and complete repairs to engines at the customer's site.
This position is to join the mechanical field service team, working in all market segments that we service in the region, Automotive, Mining, Industrial and Agriculture.
**You will make an impact in the following ways:**
+ Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
+ Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
+ Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
+ Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
+ Identify additional service opportunities with customer.
+ Complete training in line with skill and business requirements.
+ Maintain service vehicle and tools for cleanliness and proper operation.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
+ Complete in workshop repairs as required
**RESPONSIBILITIES**
**Additional Information:**
+ Full Time / 38 hours per week
+ On Call Roster 1 week per month
+ Overtime as required - Penalty rates paid for all work above 38 hours
+ All your Safety equipment / PPE and uniforms are provided and laundered
+ **_Local Valid Drivers License is required_**
**To be successful in this role you will need the following:**
+ Apprentice Trained Engine Technician (Cert III) or equivalent
+ Basic level of workshop or field service experience required
+ Basic level knowledge of and/or experience with engine products
+ Heavy Vehicle Experience preferred
**QUALIFICATIONS**
**Critical Competencies:**
+ **Health and Safety Fundamentals** - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
+ **Diagnostics Application** - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
+ **Electronic Service Tool Application** - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ **Engine Systems Interactions** - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
+ **Product Repair and Maintenance** - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
+ **Service Documentation** - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ **Technical Escalation** - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ **Values differences** - Recognizing the value that different perspectives and cultures bring to an organization.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** No
Field Service Technician

Posted 11 days ago
Job Viewed
Job Description
**JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.**
The Field Service Technician role is responsible for attending to customer premises to carry out servicing, inspections, breakdown support and repairs to access equipment including elevating work platforms, lighting towers and telehandlers.
The Field Service Technician is responsible for providing a superior level of customer service and liaise with internal and external stakeholders to ensure the customer needs are met within their given region.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
These duties are not meant to be all-inclusive and other duties may be assigned.
+ Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
+ When attending to customer's sites make every effort to repair machines on site limiting the need to transport the machines off site
+ Be available to travel including overnight accommodation when requested
+ Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
+ Responsible for notifying the Field Service Coordinator if repairs or services can't be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
+ Providing a superior level of customer service
+ Liaising with technical support including the interpretation of manuals where required
+ Conduct van audits and stock takes
+ General administrative duties relevant to the role including entering accurate job notes
+ Generating sales and service leads where possible and collaborating with the team
+ Maintain personal retail labour utilization rates as per target
+ Be able to contact or visit customer sites to generate additional service work as required and in consultation with the Field Service Coordinator.
+ As a Field Service Technician, you are also required to carry out general duties from time to time as requested by management
**MINIMUM QUALIFICATIONS:**
+ Previous experience in a similar role - experience with mechanical, hydraulic and electrical advantageous
+ Ability to effectively communicate both written and verbal
+ Ability to establish rapport with internal and external customers
+ Drivers licence
+ Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
+ Ability to travel 25%
**PREFERRED QUALIFICATIONS:**
+ Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto electrical or related field
+ Strong organizational skills with exceptional follow through and attention to detail.
+ Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
+ Ability to work in a fast-paced environment where requirements are constantly changing.
+ Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
+ Working at heights license
Field Service Technician

Posted 11 days ago
Job Viewed
Job Description
We are looking for a talented **Field Service Mechanic** to join our Power Generation Team in **Laverton** . If you are a **Heavy Diesel Field Service Technician OR a dual trade technician** (Mechanical & electrical) looking to power up your career in heavy industrial equipment, we have the opportunity for you! Working in a dedicated team of multi-disciplined technicians in our power generation team, you will be based out of our Laverton branch servicing our power gen customers.
**In this role, you will make an impact in the following ways:**
+ Be first on the field for customers for breakdowns repairs, new equipment commissioning, scheduled service works on Power Generation products, Rail, Industrial/Automotive applications
+ Troubleshooting and diagnostics and maintenance of engines up 78 Litre Diesel and Gas engines
+ Completing all work with a high focus on safety
+ Participate in an After Hours on call roster
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Relevant trades qualification; Heavy Diesel Mechanic
+ Previous field service experience
+ Ability to build rapport quickly with clients
+ Strong PC skills
+ Excellent teamwork and customer service skills
+ A current, valid driver's license
+ Previous experience in Power Generation products highly regarded but not essential
**QUALIFICATIONS**
Power Generation Mechanics experienced in Engines, Complex Fuel transfer systems, Oil Make up system and other balance of plant i.e. remote cooling systems diagnostics and repairs
Commissioning of new equipment- Checking generator installation, Fuel System, Exhaust system, Cooling etc.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** Yes
Technician - Field Service

Posted 11 days ago
Job Viewed
Job Description
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are seeking a talented Heavy Diesel Field Service Technician to join our Laverton branch, primarily supporting our Rail team with repairs and maintenance, while also assisting across our On-Highway and Power Generation departments.
**In this role, you will make an impact in the following ways:**
+ Complete repairs and maintenance of heavy diesel products and attend to breakdowns in the field, this will be on an on-call roster
+ Diagnose and repair engines
+ Inspect and replace components as required
+ Engine rebuilding and reconditioning
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Relevant Heavy Diesel trade qualification - Heavy Vehicle Mechanic/Plant Mechanic (to Australian standards)
+ Experience as a Diesel Mechanic in the service and maintenance of rail heavy diesel products and similar applications is preferred (ideally with an OEM)
+ Valid Australian Driver's license required
**_At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._**
**QUALIFICATIONS**
**Additional Information:**
+ Full Time / 38 hours per week
+ Morning Shift (6:00am - 14:06pm)
+ Overtime as required - Penalty rates paid for all work above 38 hours
+ All your Safety equipment / PPE and uniforms are provided and laundered
+ Domestic Relocation from across Australia _may_ be offered for the right candidate
+ The successful candidate will be required to participate in an afterhours on-call roster every 6 weeks
+ **_Local Valid Drivers License is required_**
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** Yes
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Technician - Field Service

Posted 11 days ago
Job Viewed
Job Description
**You will make an impact in the following ways:**
+ Engage customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
+ Apply the use of specialized tools and follows documented procedures and policies to diagnose and complete repairs, including identifying and preparing required parts and tools.
+ Perform preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
+ Escalate unresolved issues to more experienced Field Service Technicians and/or Supervisor.
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
+ Identify additional service opportunities with customer.
+ Complete training in line with skill and business requirements.
+ Maintain service vehicle and tools for cleanliness and proper operation.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
+ Complete in workshop repairs as required
**RESPONSIBILITIES**
**Additional Information:**
+ Full Time / 38 hours per week
+ Overtime as required - Penalty rates paid for all work above 38 hours
+ All your Safety equipment / PPE and uniforms are provided and laundered
+ Domestic Relocation from across Australia _may_ be offered for the right candidate
+ **_Local Valid Drivers License is required_**
**To be successful in this role you will need the following:**
+ Apprentice Trained Engine Technician (Cert III) or equivalent
+ Intermediate level of workshop or field service experience required
+ Intermediate level knowledge of and/or experience with engine products
+ Heavy Vehicle Experience preferred
HR License preferred
**QUALIFICATIONS**
**Critical Competencies:**
+ **Health and Safety Fundamentals** - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
+ **Diagnostics Application** - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
+ **Electronic Service Tool Application** - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
+ **Engine Systems Interactions** - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
+ **Product Repair and Maintenance** - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
+ **Service Documentation** - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
+ **Technical Escalation** - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
+ **Values differences** - Recognizing the value that different perspectives and cultures bring to an organization.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** Yes
Technician - Field Service

Posted 11 days ago
Job Viewed
Job Description
We are looking for a talented **Field Service - Technician** to join our team in **Tamworth.**
**Key Responsibilities:**
**In this role, you will make an impact in the following ways:**
+ First responder to breakdown events
+ Fleet maintenance
+ Capturing engine data
+ Fault diagnostics
+ Diverse range engine repairs, both major and minor
+ Working autonomously as well as having the ability to work in a great team environment
+ Work with other major Original Equipment Manufacturers (OEMs)
+ The face of Cummins at the customer site
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Field service experience preferred coupled with heavy duty engine experience
+ Relevant trade qualification (Heavy Diesel preferred but not necessary)
+ Strong engine diagnostic experience
+ The ability to work autonomously/remotely for extended periods
+ A genuine commitment to workplace safety
+ A valid driver's license
+ Good interpersonal and communication (written and verbal) skills
**QUALIFICATIONS**
**Qualifications for Internal Candidates:**
+ Maintain a clean and tidy work area and toolbox.
+ Have good attention to detail and enthusiasm to deliver the customer with a quality repair.
+ Engine rebuild and major experience preferred but not essential.
+ Experience with the Cummins product is preferred but not essential.
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** Yes
Field Service Coordinator
Posted 19 days ago
Job Viewed
Job Description
This role is responsible for coordinating and planning Preventative Maintenance (PM) activities for GE Healthcare's extensive range of medical equipment. Assisting internal and external customers through the Service Support Operations Centre via phone, email and other communication platforms, you will facilitate PM service for our Australian, New Zealand, Fijian and Papua New Guinean regions. This role deals directly with customers, field engineers, service delivery managers, operations and other stakeholders.
**Job Description**
**Key Responsibilities:**
**Scheduling and Dispatching Preventative Maintenance**
+ Extract and manipulate detailed PM data from multiple systems to effectively schedule maintenance within the required time frame.
+ Refer to operating systems and accurately identify customer information (such as contract entitlement, schedule dates, asset identifiers, points of contact)
+ Overall management of Field Engineer PM appointment calendars. Accurately populating with the PM appointment data.
+ Communicate with customers through the applicable medium to facilitate 'on-time' servicing.
+ Reschedule PM appointments as required, updating key stakeholders.
+ Regularly participate with stakeholders in meeting activities, and positively contribute to improvement initiatives and maintenance issue resolution.
+ Analyze PM data and asset location to efficiently schedule maintenance.
+ Contribute to data cleansing activities as required.
+ Other PM Planning activities as required.
**General Requirements**
+ Act with professionalism, integrity and a positive approach at all times.
+ Be adoptive of change, be flexible and positive in a continually evolving environment.
+ Demonstrate a 'continuous improvement' mindset, contributing to process improvement.
+ Prioritise work to ensure critical tasks are completed within the required timeframes.
+ Develop solid product knowledge and a strong understanding of business functions within GEHC.
+ Work as part of a team and adopt a flexible approach to increase and maintain the quality of service.
+ Build effective relationships within GE HealthCare and allocated territory (state), including but not limited to; Field Engineer Teams, Service Delivery Managers, Significant Service Event Case Manager and Customer base.
+ Apply the 'one point of contact' philosophy and build stakeholder confidence through all elements of the allocated portfolio.
+ Adhere to procedures set down in SOP's, whilst embracing a continuous improvement mindset to identify inefficiencies to the team leader.
+ On-going liaison and support function to the Field Engineer for Service Request specific requirements.
+ Assist in maintaining SOP documents for internal and external audits in accordance with ISO 9001.
+ Participate positively in team development, through meetings and other planned events.
+ Other administration activities as required.
**Quality Specific Goals:**
+ Aware of, and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Essential Requirements:**
+ Extensive and demonstratable Coordination and Planning experience in a dispersed operational environment.
+ Experience using multiple operating platforms and systems (ServiceMax, Salesforce, Genesys) or similar.
+ Outstanding communication skills, both written and verbal.
+ Advanced capabilities in using Microsoft Excel is essential.
+ Ability to work in a cross-functional matrix team environment nationally and internationally.
+ Ability to manage self and tasks in a mature and timely manner, prioritizing effectively.
+ Excellent organizational and administrative skills.
+ Strong attention to detail.
+ A calm and analytical approach to problem solving, with the ability to make decisions based on data analysis.
+ An adoptive approach to change and the ability to be flexible.
+ Willingness to work as part of a team and actively contribute to continuous improvement initiatives.
+ CRM system knowledge.
**Additional Information**
**Relocation Assistance Provided:** No