136 Insurance Manager jobs in Australia

Job Title: Office Manager ( Finance & Insurance)
Location: Seven Hills-2147 (NSW) br>Reports To: Director or General Manager
Employment Type: Full-Time
Salary: $75,000-$85,000+Superannuation

Job Overview:
We are seeking an experienced and highly organized Office Manager to oversee daily operations and administrative functions within our finance and insurance broking business. The ideal candidate will coordinate between teams, ensure compliance, streamline processes, and support both Australian and offshore staff. You will play a key role in keeping the business running efficiently and professionally.

Key Responsibilities:
General Office Administration
• Manage day-to-day office operations across finance, insurance, and support teams. < r>• ct as the primary liaison between the Australian office and Indian KPO staff. < r>• M intain calendars, schedules, and staff task trackers. < r>• O ersee document control, file management, and client record accuracy. < r>Team & Workflow Management
• A locate tasks to admin and operations staff. < r>• M nitor workload and ensure deadlines are met (e.g., renewals, settlements, client submissions). < r>• A sist with onboarding, training, and performance support of internal teams. < r>• C ordinate leave requests, timesheets, and team communication tools (e.g., Zoho People). < r>Compliance & Quality Control
• E sure processes follow AFCA, ASIC, and industry standards (Tier 1, MFAA/NCCP, FOS). < r>• R view client files for completeness and compliance before submission. < r>• T ack key deadlines (insurance renewals, loan lodgments, etc.) and flag risks. < r>Client Support & Relationship Management
• A t as a point of contact for escalated client issues. < r>• O ersee service delivery standards and ensure a seamless client experience. < r>• E sure timely issuance of insurance certificates, finance application updates, and documentation. < r>Software & Systems Oversight
• A minister core tools such as Zoho CRM, Zoho People, Xero, and CRM portals (e.g., ApplyOnline, Steadfast). < r>• M nitor workflows, update templates, and recommend automation improvements. < r>• S pport digital onboarding, e-signatures, and integrations with partners. < r>
Key Requirements:
• 3 years experience in office management or operations role (preferably in finance or insurance) < r>• S rong understanding of financial services, insurance broking, or mortgage processes < r>• H gh attention to detail and strong time management skills < r>• S rong communication and leadership skills < r>• F miliarity with CRM systems, finance/insurance software, and cloud-based tools (e.g. Zoho, Xero, ApplyOnline) < r>• T er 2 or Tier 1 General Insurance certification preferred (or willingness to obtain)

At RX Australia (RX) we're in the business of building businesses. But what you might not see, is the fun we have doing it. We run over 400 events in 22 countries across 43 industry sectors EVERY YEAR - from smaller B2B exhibitions and conferences to massive 70,000 attendee B2C conventions (and everything in between). Our team is driven, authentic and passionate, and we absolutely love what we do. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
RX is passionate about making a positive impact on society and is fully committed to creating an inclusive work environment for all our people.
About the Role:
We are looking for a dynamic Sales Account Manager to join our vibrant team in Chatswood, Sydney (with hybrid working available). This is a permanent full-time opportunity reporting to our Sales Director.
You will manage and grow an established portfolio across our Online Retailer Conference & Expo, the #1 event for Australia's eCommerce and digital retail industries. With a focus on maintaining client relationships, increasing rebookings, and identifying new business opportunities, this role blends strategy, consultative sales, and innovation.
Whilst we celebrate individual star performers, being a team player and contributing to the success and culture of the sales team is just as important for us.
About the portfolio:
Online Retailer Conference & Expo is the #1 meeting destination for the eCommerce industry to access the relevant strategic insights, solutions, technologies and connections that make a positive difference to your business - no matter what stage of online retail you are in.
It brings together a diverse mix of attendees across digital, retail, technology, marketing, and eCommerce across a variety of industries: Fashion and Apparel, Personal and Recreational Goods, B2B Services, Toys, Electronics, Games, Daily Deals and Marketplaces, Homewares and Appliances, Media, IT, Finance and Services, Groceries and Liquor, Department and Variety Stores.
For more info about Online Retail Expo, please visit below links:
Build strong relationships with existing and prospective clients
+ Identify new business opportunities and prospect via cold call outreach
+ Develop tailored Account Development Plans aligned to each customer's needs
+ Deliver against individual and team revenue targets
+ Strategically manage rebookers, lapsed accounts, and new leads
+ Identify cross-platform opportunities (exhibition space, sponsorship, digital)
+ Maintain client engagement through regular meetings and communications
+ Work with the Sales Director to define goals and milestones
+ Keep documentation up to date and report on key metrics
Requirements:
+ 3+ years' experience in B2B selling environment with a solid understanding of sales strategies and selling process.
+ Prior experience in eCommerce or Retail sectors (preferred)
+ Excellent relationship management and communication skills
+ Ability to convert leads, overcome objections, and manage key accounts
+ Strong business acumen and ability to manage competing priorities
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our peoplewith numerous Wellbeing initiatives, Paid Parental leave and Volunteering leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Competitive base salary, plus highly achievable monthly and quarterly bonuses, plus an accelerating commission plan and superannuation - which all adds up to lucrative earning potential.
+ An opportunity to progress a sales career in a leading global company with a strong brand.
+ Autonomy and accountability in managing the performance of your own customer portfolio.
+ Our customers come from all walks of life and so do we - you'll be a part of a diverse, supportive, team in an organization that invests in its people and its culture.
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
Join us in the exciting world of event innovation and community building. Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here: you for your interest.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact 1- .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

The Red Hat Sales team is looking for a Commercial Account Executive to join us in Brisbane, Australia. In this role, you will handle relationships with our commercial accounts within a variety of verticals (including government sector), helping our customers make business and IT transformations using our services and solutions through engaging with our partner ecosystem. You'll build new commercial relationships and expand and improve the business with existing customers. As a Commercial Account Executive, you will also gain understanding of customer processes, needs, and challenges, promoting the value of Red Hat's solutions and how they can address customer needs.
What you will do:
+ Accountable for executing Red Hat sales strategy and driving performance and customer success in assigned set of accounts - retaining and growing bookings through partners
+ Apply knowledge of use cases and strategic offering value proposition to win new business and identify and execute opportunities to drive upsell, cross-sell, and renewals across Red Hat portfolio, deepening penetration within accounts
+ Collaborate with partner ecosystem team to drive partner-centric customer engagement, aligning Red Hat use cases to client needs and developing solutions with partners that deliver business value
+ Provide customer continuity and account expertise to sales pod for accounts, driving sales performance and positioning Red Hat as a strategic partner
+ Collaborate with pod team to achieve success together within territory
+ Collaborate with partners and customer success team to understand how customer derives value from Red Hat solutions, support expansion/ retention, and ensure customer meets success criteria outlined in the Value/Success Plan
+ Engage Specialist Sales and Specialist Solutions Architect, industry experts, and other specialists to drive end to end sales and deliver customer value as needed
What you will bring:
+ Excellent leadership and communication skills, with ability to engage a diverse set of stakeholders in a matrix organisation
+ Understanding of ecosystem landscape and how to engage with partners to create a "better together" value proposition for customers
+ Strategic orientation and value engineering skills to position and sell solutions to customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
+ Excellent understanding of customers' business, industry trends, competitive landscape, and Red Hat differentiators and value proposition
+ Ability to articulate the hybrid cloud story, the value of Red Hat solutions, and Red Hat's differentiation with key customer stakeholders and partners
+ Record in delivering effective and engaging presentations to a variety of audiences
+ Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams
+ Willingness to travel across the region, following Red Hat's guidelines
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

The Red Hat Sales team is looking for a Commercial Account Executive to join us in Canberra, Australia. In this role, you will handle relationships with our commercial accounts within a variety of verticals (government sector), helping our customers make business and IT transformations using our services and solutions through engaging with our partner ecosystem. You'll build new commercial relationships and expand and improve the business with existing customers. As a Commercial Account Executive, you will also gain understanding of customer processes, needs, and challenges, promoting the value of Red Hat's solutions and how they can address customer needs.
What you will do:
+ Accountable for executing Red Hat sales strategy and driving performance and customer success in assigned set of accounts - retaining and growing bookings through partners
+ Apply knowledge of use cases and strategic offering value proposition to win new business and identify and execute opportunities to drive upsell, cross-sell, and renewals across Red Hat portfolio, deepening penetration within accounts
+ Collaborate with partner ecosystem team to drive partner-centric customer engagement, aligning Red Hat use cases to client needs and developing solutions with partners that deliver business value
+ Provide customer continuity and account expertise to sales pod for accounts, driving sales performance and positioning Red Hat as a strategic partner
+ Collaborate with pod team to achieve success together within territory
+ Collaborate with partners and customer success team to understand how customer derives value from Red Hat solutions, support expansion/ retention, and ensure customer meets success criteria outlined in the Value/Success Plan
+ Engage Specialist Sales and Specialist Solutions Architect, industry experts, and other specialists to drive end to end sales and deliver customer value as needed
What you will bring:
+ Excellent leadership and communication skills, with ability to engage a diverse set of stakeholders in a matrix organisation
+ Understanding of ecosystem landscape and how to engage with partners to create a "better together" value proposition for customers
+ Strategic orientation and value engineering skills to position and sell solutions to customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
+ Excellent understanding of customers' business, industry trends, competitive landscape, and Red Hat differentiators and value proposition
+ Ability to articulate the hybrid cloud story, the value of Red Hat solutions, and Red Hat's differentiation with key customer stakeholders and partners
+ Record in delivering effective and engaging presentations to a variety of audiences
+ Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams
+ Willingness to travel across the region, following Red Hat's guidelines
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**

**Additional Information**
**Job Number** 25136879
**Job Category** Sales & Marketing
**Location** Sheraton Grand Mirage Resort Gold Coast, 71 Sea World Drive, Main Beach, Gold Coast, Queensland, Australia, 4217VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.
**CANDIDATE PROFILE**
**Education and Experience**
- **High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.**
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Understanding Market Opportunities & Driving Revenue**
- Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
- Partners with group/catering counterpart to effectively manage the business opportunity.
- Responds to incoming group/catering opportunities for the property that are outside parameters of the .
- Handles all opportunities if property does not participate in an EBC.
- Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals.
- Focuses efforts on group/catering accounts with significant potential sales revenue.
- Develops effective group/catering sales plans and actions.
- Designs, develops and sells creative catered events.
- Maximizes revenue by upselling packages and creative food and beverage.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for each property based on market conditions and individual property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
**Providing Exceptional Customer Service**
- Handles complex business with significant revenue potential as well as significant customer expectations.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
- Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Provides excellent customer service in order to grow share of the account.
- Executes brand's Customer Service Standards and property's Brand Standards.
- Executes and supports the business Customer Service Standards and property's Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
- Manages and develops relationships with key internal and external stakeholders.
- Uses sales resources and administrative/support staff.
**Additional Responsibilities**
- Utilizes intranet for resources and information.
- Conducts site inspections.
- Creates contracts as required.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25131385
**Job Category** Sales & Marketing
**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
Exploring your full potential and reaching career goals is a journey of self-discovery and ambition. It involves setting clear, achievable objectives, continuous learning, and embracing challenges along the way. Join us as at The Westin Melbourne as a Sales Manager and feel empowered by career growth opportunities in a people-first environment. We invest in individuals so they can transform their day-to-day tasks into steppingstones towards a fulfilling career path. At The Westin Melbourne, we rise to make each day better for our guests, our communities and each other.
**About You:**
+ Passionate about the hospitality and events industry
+ Proven sales experience with knowledge of corporate, PCO, and event management clients, accounts, and market trends
+ Experience driving group and catering-only business, with a track record of high proposal conversion rates
+ Skilled in relationship management, negotiations, and delivering strong sales results
+ Strong communication skills with the ability to work effectively across multiple teams and departments
+ Enthusiastic about growing your career and taking on new challenges
+ Self-motivated, driven, and energized in a fast-paced environment
+ Resourceful, solutions-focused, and armed with a can-do attitude
+ **Full working rights in Australia**
**About the Role:**
+ Manage large group and catering-related opportunities with significant revenue potential for MELWI
+ Develop and implement sales strategies to meet property objectives, supported by regular market analysis
+ Proactively identify business gaps, source new leads, and build a strong sales pipeline
+ Train in Marriott systems to generate proposals, maintain accurate reporting, and track business performance
+ Work collaboratively with the team to achieve the annual budget for group and catering revenue
+ Ensure client communication standards are met, including prompt follow-up on enquiries, connecting via phone, and sending proposals within 24 hours
+ Apply negotiation skills and creative selling techniques to close business and secure contracts
+ Build and maintain strong relationships with both existing and potential clients to encourage repeat bookings
+ Lead the Sales team to deliver exceptional service and consistently exceed guest expectations
+ Develop and manage relationships with key internal and external stakeholders
+ Uphold all company policies and procedures, ensuring timely completion of managerial responsibilities
+ Motivate, inspire, and support the team, fostering a positive and high-performing work culture
+ Plan and deliver team-building activities to strengthen engagement and promote associate well-being
**Our Benefits:**
+ Exclusive staff discounts on food, beverage, and hotel stays across Marriott International for you, your family, and friends
+ Access to _Life with the Works_ program, offering flexible working hours and locations, sabbatical leave, and paid leave during your birthday month
+ Opportunities for growth, development, and progression with internationally recognised training programs and global career pathways
+ Genuine care for your physical, emotional, and financial well-being through our Employee Assistance Program
+ Employee referral incentives for recommending friends to join the team
+ Be part of the largest hotel network in the world, where equality, diversity, and inclusion are core values
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number** 25132199
**Job Category** Sales & Marketing
**Location** Le Meridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
We're seeking a confident Sales Manager - Groups & Events to join our chic, design-led hotel in the heart of Melbourne.
Reporting directly to our Director of Sales, you'll be the go-to for MICE business, driving group bookings, conferences, and special events - with wedding sales experience a bonus.
You'll be joining a fun, supportive environment with a fantastic team that's passionate about delivering results and celebrating success together.
You'll also be part of a hotel recognised among the very best, proudly named in **Gourmet Traveller's Top 10 Best Luxury Hotels in Australia** and crowned as one of the **Best Hotels in Victoria** in the **Gourmet Traveller 2025 Hotel Guide** .
As part of Le Méridien Hotels & Resorts, a portfolio spanning over 100 destinations worldwide, you'll represent one of the world's most iconic luxury brands - synonymous with European glamour, mid-century elegance, and inspiring guests to savour the good life. Melbourne is the newest addition to the global collection and a showcase hotel for the brand, blending timeless sophistication with a distinctly local edge.
**What you'll do:**
+ Convert high-value MICE enquiries into confirmed events.
+ Drive group & event sales across corporate, leisure, and weddings.
+ Prospect, negotiate, and close contracts with confidence.
+ Showcase our stunning venues and deliver seamless event experiences.
+ Partner with Revenue, Marketing and Operations to exceed client expectations.
**What you'll bring:**
+ 1-2 years' experience as a Sales Executive/Manager in hotels.
+ Proven track record in Groups & Events sales.
+ Bonus: wedding sales experience.
+ Skills in CI/TY, Opera & Key Watcher are highly regarded.
+ Strong prospecting, negotiation, and relationship skills.
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
"Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at "
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We're looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information** Full time
**Job Number** 25136891
**Job Category** Sales & Marketing
**Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Location:** Melbourne CBD
**Brand:** Sheraton Hotels & Resorts - Marriott International
**Award-Winning Property:** _Superior Accommodation of the Year 2025 - Victoria Accommodation Awards for Excellence_
Are you a driven sales professional with a passion for hospitality and a hunger for results? Join our dynamic team at Sheraton Melbourne Hotel as a **Proactive Sales Manager** , where you'll play a key role in driving MICE business, group bookings, and unforgettable events in the heart of the city.
Reporting directly to the Director of Sales, you'll be responsible for identifying and converting high-value sales opportunities, building long-term client relationships, and delivering seamless event experiences that exceed expectations.
**What You'll Do**
+ Proactively source and convert MICE (Meetings, Incentives, Conferences, Events) business.
+ Drive group and event sales across corporate and leisure segments.
+ Showcase our premium venues and tailor event solutions to client needs.
+ Collaborate with Revenue, Marketing, and Operations teams to deliver exceptional service.
+ Achieve personal sales targets and contribute to overall team success.
**What You'll Bring**
+ 1-2 years' experience in a proactive sales role, ideally within hotels or events.
+ Proven success in driving revenue and building client relationships.
+ Strong prospecting, negotiation, and communication skills.
+ Familiarity with CI/TY systems (highly regarded).
+ Bonus: Knowledge of the Melbourne market.
**Why Join Us?**
+ Be part of a supportive, high-performing team that celebrates success.
+ Work at a hotel recognized among the best in Victoria.
+ Represent one of Marriott International's classic premium brands, with a global footprint in over 86 countries.
+ Enjoy career development opportunities within the world's largest hospitality company.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.