299 IT Consultant jobs in Australia

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
You'll play a crucial role in helping customers modernize their applications and database systems, leveraging modern architectures including containerization, serverless computing, and cloud-native databases. While database modernization is a key focus, you'll have the opportunity to work across the full spectrum of application modernization initiatives.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see job responsibilities
- Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective modernization strategies
- Acting as a trusted advisor to customers on industry trends and emerging technologies
- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
- Leading database modernization initiatives, from assessment through implementation
- Architecting modern, cloud-native solutions using containers, microservices, and serverless technologies
- Designing and implementing database migration strategies and optimization solutions
- Enabling customers' DevOps transformation through modern CI/CD practices
A day in the life
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
What if I don't meet all the requirements?
That's okay! We hire people who have a passion for learning and are curious. You will be supported in your career development here at AWS. You will have plenty of opportunities to build your technical, leadership, business and consulting skills. Your onboarding will set you up for success, including a combination of formal and informal training. You'll also have a chance to gain AWS certifications and access mentorship programs. You will learn from and collaborate with some of the brightest technical minds in the industry today.
Basic Qualifications
- Knowledge of the primary aws services (ec2, elb, rds, route53 & s3)
- Experience implementing AWS services in a variety of distributed computing environments
- 4+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience
- Experience with cloud native technologies
- Experience in linux and windows-based systems administration in a cloud or virtualized environment
Preferred Qualifications
- 5+ years of IT implementation experience
- Experience and technical expertise (design and implementation) in cloud computing technologies
- Experience leading the design, development and deployment of business software at scale or recent hands-on technology infrastructure, network, compute, storage, and virtualization experience
- Experience in automation through devops scripting (e.g. shell, python, ruby, powershell)
- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**Description**
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
The ServiceNow Consultant, reporting to the ServiceNow Product Owner, is a senior member of the ServiceNow Platform team, supporting platform capabilities to meet organisational and customer objectives under sustainment contracts.
This role leads improvement and remediation initiatives to maximise value from the ServiceNow investment, translating business and technical requirements into practical solutions for complex needs.
It provides technical governance, contributes to IT Service Management and Operations best practices, and supports the design of a platform operating model to improve go-live success and end-user adoption. The Consultant evaluates strategic and operational demands against the ServiceNow platform's architecture, capabilities, and best practices.
Additionally, the role develops and maintains governance, standards, templates, and design patterns for teams delivering outcomes on the ServiceNow platform.
**Responsibilities**
+ Develop and maintain ServiceNow solutions including components, integrations, workflows, and persona-based designs; contribute to organisational change management, training, and user enablement.
+ Design and configure ServiceNow modules and integrations, aligning out-of-the-box capabilities with business outcomes, ensuring security compliance, cost optimisation, and high platform performance and reliability.
+ Champion platform best practices for development, deployment, release, and Evergreen maintenance; remediate customisations, support continuous updates, and enable low/no-code maturity across teams.
+ Lead and collaborate across teams, working with architects, developers, analysts, and stakeholders to consolidate requirements, support automation, improve integration, and ensure delivery of valuable, documented solutions.
+ Coordinate platform operations, including resource scheduling, reporting, workload management, process improvement, mentoring team members, and engaging with vendors to maintain a best-practice implementation.
**About You**
+ Ideal for an experienced ITSM Specialist with a background as a ServiceNow Solution Architect, Developer, Technical Business Analyst or System Administrator. The role combines business process analysis with deep technical capability, requiring strong communication, stakeholder engagement, and a customer-focused mindset.
+ Demonstrates creative problem-solving in complex, customised ServiceNow environments, with a preference for low-code, out-of-the-box solutions. Shows accountability for end-to-end design, ensuring stability, scalability, and sustainable outcomes.
+ Works effectively in agile, collaborative environments, embracing rapid prototyping, partnering with process owners, and proactively identifying priorities without waiting for direction. Strong judgement, ownership, and willingness to step in on critical issues are essential.
+ Holds or is willing to maintain ServiceNow certifications, such as Certified Technical Architect or System Administrator; bachelor's degree in Computer Information Systems or equivalent, with ITIL certification highly regarded.
+ Brings hands-on ServiceNow expertise in administration, development, and architecture; skilled in ITSM operations, stakeholder workshops, cybersecurity, documentation, automation, and orchestration. Strong planning, mentoring, and communication skills round out this high-performance profile.
_This role does require the successful applicant to be an Australian Citizen, hold a NV-1 level security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - virtual / face to face interview & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00161728
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
The ServiceNow Consultant, reporting to the ServiceNow Product Owner, is a senior member of the ServiceNow Platform team, supporting platform capabilities to meet organisational and customer objectives under sustainment contracts.
This role leads improvement and remediation initiatives to maximise value from the ServiceNow investment, translating business and technical requirements into practical solutions for complex needs.
It provides technical governance, contributes to IT Service Management and Operations best practices, and supports the design of a platform operating model to improve go-live success and end-user adoption. The Consultant evaluates strategic and operational demands against the ServiceNow platform's architecture, capabilities, and best practices.
Additionally, the role develops and maintains governance, standards, templates, and design patterns for teams delivering outcomes on the ServiceNow platform.
**Responsibilities**
+ Develop and maintain ServiceNow solutions including components, integrations, workflows, and persona-based designs; contribute to organisational change management, training, and user enablement.
+ Design and configure ServiceNow modules and integrations, aligning out-of-the-box capabilities with business outcomes, ensuring security compliance, cost optimisation, and high platform performance and reliability.
+ Champion platform best practices for development, deployment, release, and Evergreen maintenance; remediate customisations, support continuous updates, and enable low/no-code maturity across teams.
+ Lead and collaborate across teams, working with architects, developers, analysts, and stakeholders to consolidate requirements, support automation, improve integration, and ensure delivery of valuable, documented solutions.
+ Coordinate platform operations, including resource scheduling, reporting, workload management, process improvement, mentoring team members, and engaging with vendors to maintain a best-practice implementation.
**About You**
+ Ideal for an experienced ITSM Specialist with a background as a ServiceNow Solution Architect, Developer, Technical Business Analyst or System Administrator. The role combines business process analysis with deep technical capability, requiring strong communication, stakeholder engagement, and a customer-focused mindset.
+ Demonstrates creative problem-solving in complex, customised ServiceNow environments, with a preference for low-code, out-of-the-box solutions. Shows accountability for end-to-end design, ensuring stability, scalability, and sustainable outcomes.
+ Works effectively in agile, collaborative environments, embracing rapid prototyping, partnering with process owners, and proactively identifying priorities without waiting for direction. Strong judgement, ownership, and willingness to step in on critical issues are essential.
+ Holds or is willing to maintain ServiceNow certifications, such as Certified Technical Architect or System Administrator; bachelor's degree in Computer Information Systems or equivalent, with ITIL certification highly regarded.
+ Brings hands-on ServiceNow expertise in administration, development, and architecture; skilled in ITSM operations, stakeholder workshops, cybersecurity, documentation, automation, and orchestration. Strong planning, mentoring, and communication skills round out this high-performance profile.
_This role does require the successful applicant to be an Australian Citizen, hold a NV-1 level security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - virtual / face to face interview & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00161728-OTHLOC-PL-2D2460
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Design Your Future at PVH**
Sales Consultant
**Why PVH?**
+ Clothing Allowance
+ Generous employee discounts on all brands (Calvin Klein, Tommy Hilfiger & Van Heusen)
+ Recruitment Referral Bonus
+ Access to Employee Assistance program
+ Corporate discount with Medibank
+ Annual Flu Shot voucher
+ Strong focus on Corporate Responsibility
+ Inclusive, diverse, and equal opportunity employer
+ Training, development, and career opportunities
+ Paid Parental Leave as per Company Policy
We are looking for a **Casual** **Sales Consultant** to join our **Tommy Hilfiger** team at **Sydney Westfield.** .
**About You**
+ Excellent communication skills
+ Vibrant, energetic and authentic with a positive "can do" attitude
+ Ability to multi-task in a fast-paced environment
+ Impeccable grooming and personal presentation
**About The Company**
PVH is one of the world's largest and most admired fashion companies, connecting with consumers in over 40 countries. Our global iconic brands include Calvin Klein, TOMMY HILFIGER and our Heritage Brands. Our 140-year history is built on the strength of our brands, our team and our commitment to drive fashion forward for good. That's the Power of Us. That's the Power of PVH.
_PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to inclusion and diversity._
_We thank all applicants in advance as only successful applicants will be contacted for an interview._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Join Our Team as a Part-Time Sales Consultant - Where Work-Life Balance Meets Exciting Rewards!**
Are you a sales-savvy professional looking for a part-time role that offers flexibility and the chance to make a real impact? We're on the hunt for enthusiastic Sales Consultants who are passionate about travel and ready to embark on a rewarding journey with us!
**As a Sales Consultant, you will:**
+ Engage with customers and help them plan unforgettable holidays.
+ Bring your love for travel and holidays to every interaction.
+ Join a friendly, supportive team where collaboration is key.
+ Be open to coaching and eager to grow your skills.
+ Use your strong communication skills to connect with customers.
+ Bring a 'whatever it takes' attitude and a commitment to success.
+ Be rewarded for your achievements in a leading global organization.
+ Seek long-term growth and development rather than just a job.
**What's in It for You:**
+ Enjoy a base salary plus performance-based bonuses.
+ Receive paid company induction and sales training to set you up for success.
+ Benefit from discounted hotel stays across Australia, Fiji, and New Zealand.
+ Access subsidised private health cover to keep you and your family healthy
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**_Job Title:_**
Technical Consultant
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
As a Technical Consultant in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.
+ **Deployment and Execution**
+ Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect's design.
+ Configure security policies, user access controls, and enterprise integrations.
+ Perform policy migration and optimization to ensure compliance and best practices.
+ Conduct pilot testing, UAT, and final production rollout.
+ Deliver technical training and enablement to customer teams to effectively manage the product.
+ **Customer Engagement & Support**
+ Provide ongoing technical guidance and troubleshooting support for complex issues.
+ Lead best practice workshops and enablement sessions to upskill customer teams.
+ Provide continuous education and coaching to customers on existing and new features to ensure they maximize the value of the solution.
+ Provide context and help to the Support team to ensure that service requests are addressed and effectively communicated to the customer.
+ Manage and escalate customer concerns internally when necessary.
+ **Customer Adoption & Expansion**
+ Act as the technical point of contact post-deployment, ensuring customers fully adopt, optimize, and expand their SSE solution.
+ Monitor solution performance, adoption and provide proactive recommendations to improve efficiency, security, and compliance.
+ Participate in business reviews and conduct technical health checks to track progress and address gaps.
+ Identify opportunities for expansion by assessing additional use cases, security needs, and feature adoption.
+ Assist with change management and internal advocacy within customer teams to drive long-term adoption.
+ Collaborate with Customer Success Manager, Sales, and Product teams to align solutions with customer objectives
+ Documentation, Knowledge Sharing and Continuous Improvement
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**Documentation, Knowledge Sharing and Continuous Improvement**
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**General Background and Experience** **required for a Technical Consultant:**
+ 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar).
+ Strong background in network security, cloud security, and SSE/SASE solutions.
+ Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
+ Proficiency in network protocols, authentication mechanisms, and security frameworks.
+ Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
+ Strong troubleshooting and problem-solving skills with a customer-first mindset.
+ Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
+ Experience coaching and training customers to use technical products effectively.
+ Ability to manage multiple accounts while prioritizing key customer needs.
***
**It would be great if you also have** **the following, but they are not required** **:**
+ Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP.
+ Experience working with large enterprise customers and managing multi-region deployments.
+ Experience working with PSA tools (Open Air, Financial Force etc.).
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

**_Job Title:_**
Technical Consultant
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
As a Technical Consultant in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.
+ **Deployment and Execution**
+ Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect's design.
+ Configure security policies, user access controls, and enterprise integrations.
+ Perform policy migration and optimization to ensure compliance and best practices.
+ Conduct pilot testing, UAT, and final production rollout.
+ Deliver technical training and enablement to customer teams to effectively manage the product.
+ **Customer Engagement & Support**
+ Provide ongoing technical guidance and troubleshooting support for complex issues.
+ Lead best practice workshops and enablement sessions to upskill customer teams.
+ Provide continuous education and coaching to customers on existing and new features to ensure they maximize the value of the solution.
+ Provide context and help to the Support team to ensure that service requests are addressed and effectively communicated to the customer.
+ Manage and escalate customer concerns internally when necessary.
+ **Customer Adoption & Expansion**
+ Act as the technical point of contact post-deployment, ensuring customers fully adopt, optimize, and expand their SSE solution.
+ Monitor solution performance, adoption and provide proactive recommendations to improve efficiency, security, and compliance.
+ Participate in business reviews and conduct technical health checks to track progress and address gaps.
+ Identify opportunities for expansion by assessing additional use cases, security needs, and feature adoption.
+ Assist with change management and internal advocacy within customer teams to drive long-term adoption.
+ Collaborate with Customer Success Manager, Sales, and Product teams to align solutions with customer objectives
+ Documentation, Knowledge Sharing and Continuous Improvement
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**Documentation, Knowledge Sharing and Continuous Improvement**
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**General Background and Experience** **required for a Technical Consultant:**
+ 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar).
+ Strong background in network security, cloud security, and SSE/SASE solutions.
+ Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
+ Proficiency in network protocols, authentication mechanisms, and security frameworks.
+ Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
+ Strong troubleshooting and problem-solving skills with a customer-first mindset.
+ Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
+ Experience coaching and training customers to use technical products effectively.
+ Ability to manage multiple accounts while prioritizing key customer needs.
***
**It would be great if you also have** **the following, but they are not required** **:**
+ Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP.
+ Experience working with large enterprise customers and managing multi-region deployments.
+ Experience working with PSA tools (Open Air, Financial Force etc.).
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

**_Job Title:_**
Technical Consultant
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
As a Technical Consultant in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.
+ **Deployment and Execution**
+ Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect's design.
+ Configure security policies, user access controls, and enterprise integrations.
+ Perform policy migration and optimization to ensure compliance and best practices.
+ Conduct pilot testing, UAT, and final production rollout.
+ Deliver technical training and enablement to customer teams to effectively manage the product.
+ **Customer Engagement & Support**
+ Provide ongoing technical guidance and troubleshooting support for complex issues.
+ Lead best practice workshops and enablement sessions to upskill customer teams.
+ Provide continuous education and coaching to customers on existing and new features to ensure they maximize the value of the solution.
+ Provide context and help to the Support team to ensure that service requests are addressed and effectively communicated to the customer.
+ Manage and escalate customer concerns internally when necessary.
+ **Customer Adoption & Expansion**
+ Act as the technical point of contact post-deployment, ensuring customers fully adopt, optimize, and expand their SSE solution.
+ Monitor solution performance, adoption and provide proactive recommendations to improve efficiency, security, and compliance.
+ Participate in business reviews and conduct technical health checks to track progress and address gaps.
+ Identify opportunities for expansion by assessing additional use cases, security needs, and feature adoption.
+ Assist with change management and internal advocacy within customer teams to drive long-term adoption.
+ Collaborate with Customer Success Manager, Sales, and Product teams to align solutions with customer objectives
+ Documentation, Knowledge Sharing and Continuous Improvement
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**Documentation, Knowledge Sharing and Continuous Improvement**
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**General Background and Experience** **required for a Technical Consultant:**
+ 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar).
+ Strong background in network security, cloud security, and SSE/SASE solutions.
+ Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
+ Proficiency in network protocols, authentication mechanisms, and security frameworks.
+ Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
+ Strong troubleshooting and problem-solving skills with a customer-first mindset.
+ Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
+ Experience coaching and training customers to use technical products effectively.
+ Ability to manage multiple accounts while prioritizing key customer needs.
***
**It would be great if you also have** **the following, but they are not required** **:**
+ Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP.
+ Experience working with large enterprise customers and managing multi-region deployments.
+ Experience working with PSA tools (Open Air, Financial Force etc.).
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

**Job Description Summary**
The Red Hat Consulting team is looking for an Automation Consultant to join us in Canberra, Australia. In this role, you will guide the on-site delivery and implementation of innovative Red Hat automation technology. Your focus will be on designing and deploying solutions using Red Hat Ansible Automation Platform (AAP) and consulting on best practices for achieving enterprise automation goals. You will deliver quality work that results in a positive customer experience while building broad and deep technical expertise in automation. As an Automation Consultant, you'll gain an understanding of our customers' infrastructure and business needs, making recommendations for a comprehensive automation strategy that is appropriate for their environment.
You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.
**Primary Job Responsibilities**
+ As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers.
+ Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT automation needs.
+ Design, implement, and deploy enterprise-wide automation solutions using Red Hat Ansible Automation Platform.
+ Consult with customers to define and implement automation best practices, patterns, and strategies.
+ Constantly learn about new automation technologies and apply those concepts to customer needs.
+ Produce quality results and provide support to more than one project in multiple industries and various types of projects.
+ Keep stakeholders updated on actual or potential issues that may affect project or company performance.
+ Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of automation solutions.
+ Provide written project documentation that can be distributed within Red Hat and the client management team.
+ Adapt to changing customer requirements.
+ Serve as an ambassador of the company between the broader Red Hat and our customers.
**Required Skills**
+ Experience in a consulting or related role.
+ Experience designing and deploying enterprise-wide automation solutions.
+ Advanced knowledge of Red Hat Ansible Automation Platform (AAP).
+ Strong knowledge of Red Hat Enterprise Linux (RHEL), particularly as it relates to automation, configuration management, and scripting.
+ Working knowledge of Linux security practices and tools to address Essential 8.
+ Technical expertise demonstrated in your previous career opportunities.
+ Excellent written and verbal communication skills.
+ Exceptional analytical and problem-solving skills.
+ Ability to work with minimal supervision and as part of a team to solve problems and issues.
+ Red Hat Certified Engineer (RHCE) or Red Hat Certified Specialist in Ansible Automation, or willingness to pursue certification within 90 days.
+ Customer focus and an understanding of the value that our work brings to our customers.
+ Australian government security clearance required.
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**