25 IT Implementation jobs in Australia

**Position Title:** Implementation Manager
**Reporting Line:** Implementation Director
**Position Purpose:**
Management of ADP's Implementation team and associated activities to ensure timely and efficient delivery of all aspects of ADP's implementation services to all new and/or existing clients across multiple market segments.
**Key Responsibilities:**
+ Manage and plan operational and implementation activities to maintain appropriate levels of service, productivity and resourcing
+ Engage and meet with clients in relation to the escalation and investigation/rectification of issues within timeframes
+ Implement and recommend process improvement initiatives to drive performance improvements across the operation
+ Ensure alignment to the implementation methodology and standard processes
+ Manage all aspects of talent management for the associates in the team including on-boarding, up-skilling, development plans, performance reviews, career development, feedback and succession management.
+ Facilitate regular team and one-on-one meetings with associates to develop strong feedback and communication channels, to maintain strong associate engagement
+ Review NPS scores and Medalia feedback: respond to all clients, close loop detractors within allocated time period and create action plans to address detractor comments.
+ Allocate and manage all client/employee issues logged to the implementation team by internal and external clients
+ Monitor implementation activities to ensure all applicable work is sent to offshore teams.
+ Provide an escalation point to resolve implementation critical issues.
+ Escalate client priority 1 issues to, Sales, Relationship Manager and/or Director Implementation as necessary
+ Monitor and quality control data entry to minimise security breaches.
+ Conduct allocated implementations/projects as required (allocated during peak periods, for capacity reasons, and/or escalation requirements)
+ Coach team members and clients in the correct use of applications, implementation standard processes and procedures.
+ Work with Transition Consultants, MS teams, Relationship Managers and Support teams to ensure smooth transition to 'go-live' for all new clients
+ Work with Implementation Director and Implementation team to identify & transition clients/work that can be re-allocated to our offshore team
+ Keep abreast of technology developments as they relate to the implementation team processes.
**Experience:**
+ 3 - 5 years' Customer Service / Implementation experience
+ Previous leadership / management experience is preferred
+ Strong understanding and experience in time and attendance, payroll and/or other related systems.
+ Demonstrated experience in building talent within teams
+ Significant experience in change management (process and culture)
+ Knowledge and understanding of the client contracts and Service Level Agreements
+ Demonstrable experience acting as the escalation point both internally and externally, utilising effective problem solving skills
+ Experience in Customer Information System (CIS) Subject Matter Expert
+ Experience in creating /implementing processes and policy
+ Sound experience with monthly reporting, analysis and team activity planning
+ Solid experience in workload allocation and development of schedules
+ Proficiency in Microsoft applications such as Word, Excel and Outlook
+ Process improvement and change management techniques
+ Experience with various coaching models, as leadership & communication/feedback mechanisms.
**Certifications / Qualifications:**
Minimum Cert IV / Diploma within Business / Administration
Proven relevant experience may be considered in lieu of formal qualifications
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Project Manager
**Reporting Line:** Implementation Manager
**Position Purpose:**
Deliver World Class Service to our clients through the provision of Implementation and Consulting services. Responsible for planning, monitoring and managing the delivery of a portfolio of projects to meet agreed deliverables, scheduled timeframes, and allocated budgets.
**Key Responsibilities:**
+ Develop a comprehensive implementation plan for all projects in line with ADP's methodology (includes deliverables document and project management plan).
+ Delegate and manage tasks and responsibilities to project team members.
+ Manage issue resolution and follow-ups for all projects.
+ Manage the ongoing quality of deliverables.
+ Attend and chair project Steering committee meetings.
+ Ensure billing is in accordance with contractual arrangements.
+ Monitor project costs, milestones and invoicing to recover costs as they are incurred and forecast and variation.
+ Escalate issues to the Implementation Leader on a periodic basis or as required.
+ Manage project post implementation review process and coordinate agreed actions with the Implementation Leader.
+ Provide guidance and facilitate communication to stakeholders regarding the implementation of deliverables, project concepts, and schedules to ensure management of client expectations.
+ Setting ground rules with client's Project Manager for the project according to the ADP Project Management Methodology.
+ Establish and maintain project files, according to the ADP Project Management Methodology.
+ Ensure Client requirements are clearly communicated and understood.
+ Delegate tasks and responsibilities to project team members.
+ Follow up and monitor delegated tasks and responsibilities and ensure compliance with ground rules and milestones.
+ Liaise between the client and ADP Client Services, including Client Project Manager, project team members, ADP Client Service leaders and Sales consultants.
+ Manage client project expectations.
+ Provide an escalation point for project issues.
+ Foster teamwork and ownership of team task.
+ Manage internal interpersonal issues.
+ Manage the ongoing quality of service provided.
+ Identify and apply improvements for implementations and methodology.
**Experience:**
+ 3 - 8 years of experience working in a complex operational / implementation / service delivery role.
+ Demonstrated experience in a Project Management role.
+ Payroll Implementation experience.
+ Planning and resource scheduling skills or experience
+ Ability to manage and lead a team of people
+ Ability to write project documentation including
+ Written plans
+ Timetables
+ Gantt charts
+ Implementation plan / Change Management plan
+ Risk assessment plan
+ Project budget
+ Cost-benefit analysis
+ Statements of work for suppliers and service providers
+ Quality assurance report
**Certifications / Qualifications:**
+ Tertiary qualification in a related field
+ 3-5 years' Systems Implementation Experience
+ PMBOK or other PM Qualifications
+ Membership of PMI or AIPM
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Implementation Specialist - Domain
Job Description
+ **Digital / Saas Solutions for Real Estate agency clients.**
+ **Deliver product demos / training for clients pre and post onboarding.**
+ **Hybrid working, team-based commission and career growth.**
**Company Overview**
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
**About Domain:**
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
**About the Role**
As an Implementations Specialist and under the wing of an experienced Solutions Leader, you will be a go-to expert for two of our flagship Real Estate software products - RealHub and CampaignTrack. Maintaining pre and post-sale relationships, you will provide in-person and virtual product training to our Real Estate Agency customers to ensure the products are well integrated, and help to ensure that product roadmap features are aligned to customer needs and desires.
_Sitting within a close-knit and long-standing team, this is a unique opportunity to work on exciting and ever-changing products that are the glue between our other agent solutions platforms, in an environment of dynamic online collaboration that welcomes new ideas._
_With such wide-reaching platforms, you will have wide visibility and career opportunities across the Domain ecosystem._
**Why Join Us:**
We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:
+ Our much-loved approach to flexible hybrid working;
+ Mentoring and leadership programs, with access to Learning & Development tools;
+ First rate parental leave and support for working parents;
+ Regular social events including our famous Innovation Days
**In a typical day you can expect to:**
+ Provide product demos and training to explain functionality and ensure that solutions are well-integrated into our client's businesses.
+ Manage relationships at every stage from planning, design and delivery through to ongoing projects such as rebrands.
+ Onboard new branches within our client businesses and ensure smooth integrations.
+ Conduct webinars, plan and deliver roll-outs of product updates to explain new features.
+ Answer customer questions on product features, and work with internal teams to troubleshoot any tricky problems.
+ Assist with retention of valuable customers at the renewal stage, and collaborate with the Solutions Leaders and wider sales teams to service customers at scale.
+ Anaylse data to identify risks and opportunities for sales.
+ Facilitate the sharing of client feedback to Sales, Marketing and Product teams to understand opportunities for product improvements - ensuring that product features are aligned with customer needs.
**Our Ideal Person:**
**ESSENTIALS** **:**
+ Bachelor's Degree required from an accredited, not-for-profit university or college.
+ Excellent customer service and relationship building skills
+ Proven ability to embed products and services at customer level
+ Strong written and verbal communication skills
+ Ability to organise, prioritise, meet deadlines and work well in a fast-paced environment.
+ Demonstrate business and commercial acumen and financial awareness
+ Strong problem solving and analytical skills with ability to provide solutions that are aligned with the clients' needs
+ Tech-savvy with accurate administrative skills
**NICE TO HAVES** **:**
+ Real Estate, tech or Saas industry experience.
**What's Next?**
We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out-so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.
**Equity, Diversity & Inclusion**
Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to .

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
+ Provide best practice solutions based on customer defined business needs and business rules.
+ Successfully implement products and associated services within required timeframes.
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication.
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions.
+ Apply project methodology - planning, follow up, reporting and quality assurance.
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
+ Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and Industry
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment.
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values.
+ Ensure cooperation and sharing of skills and expertise.
+ Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.
+ Achievement of team and individual KPIs.
+ Responsible for driving own personal development plan.
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required.
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology.Proven experience in a similar role may be taken in lieu of formal qualification.Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
+ Provide best practice solutions based on customer defined business needs and business rules.
+ Successfully implement products and associated services within required timeframes.
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication.
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions.
+ Apply project methodology - planning, follow up, reporting and quality assurance.
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
+ Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and Industry
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment.
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values.
+ Ensure cooperation and sharing of skills and expertise.
+ Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.
+ Achievement of team and individual KPIs.
+ Responsible for driving own personal development plan.
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required.
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology.Proven experience in a similar role may be taken in lieu of formal qualification.Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Solutions & Implementation Specialist - Domain
Job Description
+ **Digital Solutions for Real Estate agency clients.**
+ **Support sales teams, deliver product demos / training for clients.**
+ **Hybrid working, attractive commission and career growth.**
**Company Overview**
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
**About Domain:**
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
**About the Role**
As a Solutions & Implementations Specialist and under the wing of an experienced Solutions Leader, you will be a go-to expert for our Agent Solutions product suite - helping our sales teams articulate value, sell more and retain our Real Estate Agency customers across an assigned region. You will support with product demos to help clients get maximum value out of our tech solutions and further embed Domain as an essential partner to their business functions.
_Sitting within a close-knit team, this is a unique opportunity to join a household name in Australia's property industry, work with a great deal of autonomy to make the role your own, and work towards career progression opportunities (be it Product, Sales Management or others) with the advantage of having worked cross-functionally with many other teams in Domain._
**Why Join Us:**
We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:
+ Our much-loved approach to flexible hybrid working;
+ Mentoring and leadership programs, with access to Learning & Development tools;
+ First rate parental leave and support for working parents;
+ Regular social events including our famous Innovation Days
**In a typical day you can expect to:**
+ Partner closely with our Agency Sales Teams to create and deliver sales pitches that articulate value to customers, and support with technical expertise throughout the sales journey.
+ Provide product demos and training webinars to explain benefits and ensure that solutions are well-integrated into our client's businesses.
+ Facilitate the sharing of client feedback to Sales, Marketing and Product teams to understand opportunities for product improvements.
+ Support conversations at the time of contract renewal to ensure that valuable clients are retained and continue to get the most value out of the solutions.
+ Attend sales meetings and corporate roadshows.
+ Continually provide insights on market conditions such as competitor activity, as well as potential barriers and opportunities.
+ Expand your knowledge to become an industry expert within the Real Estate tech solutions space.
**Our Ideal Person:**
**ESSENTIALS** **:**
+ Bachelor's Degree or equivalent from an accredited university or college.
+ Strong account management experience.
+ A sales background working in (or with) the Real Estate industry.
+ Experience with new business development.
+ Comfortable being client-facing and presenting in sales meetings.
+ Familiarity with CRM system functions.
+ Valid Australian drivers license and own reliable vehicle (car allowance provided).
**NICE TO HAVES** **:**
+ Tech / SaaS industry experience.
+ Technical and/or training experience with Saas platforms.
**What's Next?**
We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out-so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.
**Equity, Diversity and Inclusion at Domain**
Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to .

Solutions & Implementation Specialist - Domain
Job Description
+ **Digital Solutions for Real Estate agency clients.**
+ **Support sales teams, deliver product demos / training for clients.**
+ **Hybrid working, attractive commission and career growth.**
**Company Overview**
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
**About Domain:**
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.
**About the Role**
As a Solutions & Implementations Specialist and under the wing of an experienced Solutions Leader, you will be a go-to expert for our Agent Solutions product suite - helping our sales teams articulate value, sell more and retain our Real Estate Agency customers across an assigned region. You will support with product demos to help clients get maximum value out of our tech solutions and further embed Domain as an essential partner to their business functions.
_Sitting within a close-knit team, this is a unique opportunity to join a household name in Australia's property industry, work with a great deal of autonomy to make the role your own, and work towards career progression opportunities (be it Product, Sales Management or others) with the advantage of having worked cross-functionally with many other teams in Domain._
**Why Join Us:**
We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:
+ Our much-loved approach to flexible hybrid working;
+ Mentoring and leadership programs, with access to Learning & Development tools;
+ First rate parental leave and support for working parents;
+ Regular social events including our famous Innovation Days
**In a typical day you can expect to:**
+ Partner closely with our Agency Sales Teams to create and deliver sales pitches that articulate value to customers, and support with technical expertise throughout the sales journey.
+ Provide product demos and training webinars to explain benefits and ensure that solutions are well-integrated into our client's businesses.
+ Facilitate the sharing of client feedback to Sales, Marketing and Product teams to understand opportunities for product improvements.
+ Support conversations at the time of contract renewal to ensure that valuable clients are retained and continue to get the most value out of the solutions.
+ Attend sales meetings and corporate roadshows.
+ Continually provide insights on market conditions such as competitor activity, as well as potential barriers and opportunities.
+ Expand your knowledge to become an industry expert within the Real Estate tech solutions space.
**Our Ideal Person:**
**ESSENTIALS** **:**
+ Bachelor's Degree or equivalent from an accredited university or college.
+ Strong account management experience.
+ A sales background working in (or with) the Real Estate industry.
+ Experience with new business development.
+ Comfortable being client-facing and presenting in sales meetings.
+ Familiarity with CRM system functions.
+ Valid Australian drivers license and own reliable vehicle (car allowance provided).
**NICE TO HAVES** **:**
+ Tech / SaaS industry experience.
+ Technical and/or training experience with Saas platforms.
**What's Next?**
We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out-so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.
**Equity, Diversity and Inclusion at Domain**
Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to .