19 IT Implementation jobs in Australia

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project. Provide best practice solutions based on customer defined business needs and business rules. Successfully implement products and associated services within required timeframes. Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication. Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions. Apply project methodology - planning, follow up, reporting and quality assurance. Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required. Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients. Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and IndustryDemonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment. Development and maintenance of good working relationships with other Associates in accordance with ADP values. Ensure cooperation and sharing of skills and expertise. Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.Achievement of team and individual KPIs. Responsible for driving own personal development plan. Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required. Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environmentDemonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processingExperience with project management methodology, with demonstrated success in previous rolesDemonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.Experienced with the 'build and configuration' of products/systems Strong ability to identify client risks and provide options for resolution Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology. Proven experience in a similar role may be taken in lieu of formal qualification. Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant (RealTime)
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project. Provide best practice solutions based on customer defined business needs and business rules. Successfully implement products and associated services within required timeframes. Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication. Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions. Apply project methodology - planning, follow up, reporting and quality assurance. Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required. Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients. Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and IndustryDemonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment. Development and maintenance of good working relationships with other Associates in accordance with ADP values. Ensure cooperation and sharing of skills and expertise. Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.Achievement of team and individual KPIs. Responsible for driving own personal development plan. Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required. Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environmentDemonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processingExperience with project management methodology, with demonstrated success in previous rolesDemonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.Experienced with the 'build and configuration' of products/systems Strong ability to identify client risks and provide options for resolution Proven experience in data mapping, data conversion and data integrityAdvance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)Experience in Microsoft applications such as MS Project, Word and ExcelExperience working within a matrix organisation for a US owned organisation preferred.Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
+ Tertiary qualification with a business related field, or Information Technology. Proven experience in a similar role may be taken in lieu of formal qualification. Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title:** Implementation Consultant
**Reporting Line:** Implementation Manager
**Position Purpose:**
Support the Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts
+ Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project
+ Provide best practice solutions based on customer defined business needs and business rules
+ Successfully implement products and associated services within required timeframes
+ Communicate with client throughout Implementation lifecycle - including face to face, written and verbal communication
+ Anticipate, identify and analyse risks, problems and opportunities - establishing priorities and efficiently allocating and utilising resources for resolutions
+ Apply project methodology - planning, follow up, reporting and quality assurance
+ Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required
+ Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients
+ Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product
+ Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment
+ Development and maintenance of good working relationships with other Associates in accordance with ADP values
+ Ensure cooperation and sharing of skills and expertise
+ Ensuring all relevant issues and activities are entered into management systems
+ Achievement of team and individual KPIs
+ Responsible for driving own personal development plan
+ Anticipate risk and capture on ADP's Implementation Risk and Issues register, actioning accordingly and escalating to management where required
+ Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
**Experience:**
+ Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
+ Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing
+ Experience with project management methodology, with demonstrated success in previous roles
+ Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
+ Experienced with the 'build and configuration' of products/systems
+ Strong ability to identify client risks and provide options for resolution
+ Proven experience in data mapping, data conversion and data integrity
+ Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
+ Experience in Microsoft applications such as MS Project, Word and Excel
+ Experience working within a matrix organisation for a US owned organisation preferred.
+ Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
**Certifications / Qualifications:**
Tertiary qualification with a business related field, or Information Technology Proven experience in a similar role may be taken in lieu of formal qualification Project Management certification ideal.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
**Minimum qualifications:**
+ Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience.
+ 3 years of experience in DWDM or TCP/IP or system design operations methodology.
+ Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment.
**Preferred qualifications:**
+ Excellent project management skill.
As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success.
You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world's most reliable, cost-effective and scalable network to support all of our current and future customers and users globally.
Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google's data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning.
**Responsibilities:**
+ Own network deployment standards and best practices. Maintain sequencing of all tasks in turn up workflows and maintain rack installation standards including passive devices.
+ Represent the team in NPIs for active and passive devices and partner with teams to ensure NPI.
+ Work closely with Networking teams across the globe to improve deployment standards and increase reliability.
+ Collaborate with partner teams as needed on key initiatives.
+ Engage with Continuous Improvement and Automation teams and collaborate in efforts to reduce cost, decrease waste, and drive standardization across organization.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
This is a newly created role following the Henchman acquisition, a legal tech company that enriches data from Document Management Systems (DMS) for faster document drafting. LexisNexis will incorporate this enhanced document enrichment capability to deliver new generative AI drafting solutions to its clients.
As an Implementation Consultant, you will engage with clients as their first point of contact. Your objective is to efficiently and effectively plan and coordinate projects. You will successfully implement the assigned product(s) for clients. This includes pre-sales activities, pre-installation assessment, and systems analysis as required, software integration, as well as post-installation implementation assessment.You will primarily work with various Document Management Systems and Document Drafting Software.
Reporting to the Head of Finance & Operations, this is a permanent full-time role to be based in Chatswood, Sydney with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
Managing overall success and client satisfaction with DMS and Drafting Solutions projects and will be responsible for a portfolio of clients
+ Serve as a Technical Pre-sales advisory to customers during the sales cycle.
+ Helping clients to plan the implementation projects, including setting up engagements and planning sessions with key stakeholders
+ Ensuring projects are initiated promptly, reflecting the client's expectations
+ Creating project reports to communicate the status to key client stakeholders and Integration Services business functions
+ Tracking the performance of projects to meet expectations and timelines, as well as manage risks and any issues the projects may encounter.
+ Managing the review process with the product organization, and coordinate responses to clients
Requirements
+ Possess a background in technology or law with solid experience in a customer-facing role, ideally within technical pre-sales support.
+ Experience in pre-sales activities, pre-installation assessment, systems analysis, software integration, as well as post-installation implementation assessment.
+ Have familiarity with Generative AI, Microsoft products and Document Management Systems such as iManage, and NetDocuments
+ Demonstrate problem-solving skills - Be able to quickly mitigate challenges so they don't affect project outcomes
+ Have the ability to work independently or as part of a cross functional team, collaborating with sales, product and support teams
+ Have great time management skills to meet frequent and possibly conflicting deadlines and work schedules
+ Display excellent verbal and written communication skills, including listening carefully and influencing and networking with a broad spectrum of internal colleagues and external clients
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Lead Implementation Consultant**
**Position Title:** Lead Implementation Consultant
**Reporting Line:** Senior Implementation Director / Implementation Manager
**Position Purpose:** Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
+ Perform blueprinting workshops to gather information on the client's requirements.
+ Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
+ Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
+ Escalate project issues to Project Manager including scope variations, task slippage and risks that may arise during the project.
+ Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
+ Provide sample test scripts to enable PS clients to adequately test the solution.
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
+ Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
+ Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
+ Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
+ Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
+ Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
+ Provide technical onboarding, product and process training to graduates and new consultants to accelerate learning and integration.
+ Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
+ Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
+ Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
+ Performs other related duties as assigned.
**Experience:**
+ 2-5 years of experience working in a complex operational/end to end implementation/service delivery role
+ Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
+ Experience in SAP ERP System is highly desirable
+ Demonstrated experience in an Implementation Lead role
+ Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
+ Proven ability to communicate effectively with stakeholders at all organizational levels, including managers, cross-functional teams, and external vendors.
**Certifications / Qualifications:**
Tertiary qualification in a related field preferred
**Skills:**
+ End to End Implementation
+ Results Accountability
+ Process Improvement
+ Risk Management & Compliance
+ HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
+ Project Management
+ Stakeholder Management
+ Reporting & Analysis
+ Product knowledge
+ Excellent Communication and Consulting
+ Knowledge of support methodologies including usage of issue tracking systems
**Key Stakeholders:**
+ Service and Implementation Directors
+ Implementation Leaders & Associates
+ Sales & Managed Services Associates
+ ADP current and prospective clients
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Lead Implementation Consultant**
**Position Title:** Lead Implementation Consultant
**Reporting Line:** Senior Implementation Director / Implementation Manager
**Position Purpose:** Implement and support the ADP GlobalView solution to achieve all departmental KPIs through the successful provision of consulting and implementation services to ADP Clients in line with agreed standards and timeframes.
**Key Responsibilities:**
+ Implement the client's solution using ADP's Implementation Methodology and the ADP GlobalView product (based on SAP).
+ Perform blueprinting workshops to gather information on the client's requirements.
+ Design and document the client's solution including their business requirements and any program specifications required according to ADP's documentation guidelines.
+ Ensure that all deliverables are created on time and accurately as per project schedule, such as Blueprints, specifications, BP reviews, Configuration Audits and configuration documentation and responsible for achieving estimated days as per fixed price strategy. Ensure they are maintained throughout the project.
+ Escalate project issues to Project Manager including scope variations, task slippage and risks that may arise during the project.
+ Perform Quality Assurance reviews on blueprints and configuration of the client's system, not limited to your own project.
+ Provide sample test scripts to enable PS clients to adequately test the solution.
+ Support clients through the User Acceptance, Parallel Testing and Go-Live phases.
+ Liaise with clients throughout the data cleansing, mapping and conversion phase and provide any assistance required including performing data loads and reconciliation, HR/Payroll reporting and analysis.
+ Liaise with the ADP Project Manager assigned to the project and Line Manager, providing regular status updates and early warning of any slippage/ problems that may occur.
+ Maintain up to date knowledge of the SAP Products, of SAP related news and any developments to the product and its competitors.
+ Maintain up to date knowledge of the ADP GlobalView template and ensure that the template is adhered to. Minimize ADP's exposure to risk while focusing on appropriate application of the ADP GlobalView template to maximize value to the client.
+ Liaise with the Product Manager to provide feedback on the template and to understand future product direction/ changes. Provide assistance and liaise with the Product Manager & Project teams to design any non-standard changes to the ADP GlobalView template.
+ Demonstrate proactive participation in Implementation Team forums, contribute and participate in knowledge sharing and team development sessions. This can include informal on-the-job training to facilitate formal SAP training courses.
+ Provide technical onboarding, product and process training to graduates and new consultants to accelerate learning and integration.
+ Actively support Graduates under ADP's Global Implementation Academy, serving as coach as they embark on related activities under the program.
+ Acts as a point of contact for graduate consultants, ensuring alignment with learning outcomes and project goals.
+ Liaise with internal groups including Basis, Client Services, Application Support, Project Management and Product Management to ensure that clients receive the highest levels of client service.
+ Performs other related duties as assigned.
**Experience:**
+ 2-5 years of experience working in a complex operational/end to end implementation/service delivery role
+ Strong knowledge of Payroll, Human Resources, Portal or Time Management systems
+ Experience in SAP ERP System is highly desirable
+ Demonstrated experience in an Implementation Lead role
+ Demonstrate and apply knowledge of key implementation strategies such as the SAP ASAP methodology
+ Proven ability to communicate effectively with stakeholders at all organizational levels, including managers, cross-functional teams, and external vendors.
**Certifications / Qualifications:**
Tertiary qualification in a related field preferred
**Skills:**
+ End to End Implementation
+ Results Accountability
+ Process Improvement
+ Risk Management & Compliance
+ HR and payroll knowledge and the necessary competencies to deliver the maximum value to ADP's clients
+ Project Management
+ Stakeholder Management
+ Reporting & Analysis
+ Product knowledge
+ Excellent Communication and Consulting
+ Knowledge of support methodologies including usage of issue tracking systems
**Key Stakeholders:**
+ Service and Implementation Directors
+ Implementation Leaders & Associates
+ Sales & Managed Services Associates
+ ADP current and prospective clients
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Position Title :** Project Manager
**Reporting Line :** Project Management Manager
**Position Purpose**
Planning, monitoring and managing the delivery of HCM, Payroll and Time related projects to meet agreed deliverables, scheduled timeframes and allocated budgets. Project Managers must follow ADP's defined project methodology and manage client expectations throughout the lifecycle of the project.
**Key Responsibilities**
+ Ongoing responsibility, contribution to, and compliance with the ADP Project Management Methodology in liaison with the Team Manager.
+ Contribute to ongoing improvement cycle of implementation process and ensure it is aligned with global best practices; and utilises clear standards and templates.
+ Ensures the successful implementation of projects leading a team of associates, providing leadership and serving as primary, project level liaison for clients.
+ Ability to manage multiple client / country projects concurrently.
+ Manages the day-to-day operations of the project to ensure successful delivery of project scope, timelines and budget.
+ Create and manage project work plans and revise as appropriate to meet changing needs and requirements.
+ Ability to manage and lead a team of people for the purposes of achieving project outcomes.
+ Assess and manage issues and risks and apply appropriate mitigation strategies.
+ Effectively communicates relevant project status updates to Project resources, Team Manager and Resource Manager.
+ Facilitates communication with client stakeholders to identify needs and evaluate alternative business solutions with a focus on enhanced client relationships and satisfaction.
+ Ensuring project documentation is released in accordance with ADP Quality and Security standards and ensuring project team is adhering to these requirements.
+ Track team hours and approve accordingly through the use of the PlanView project tool to ensure utilisation is appropriate to project needs.
+ Ensure billing activity completed and communicated to the Senior Project Director, Implementation as directed by the contract agreement.
+ Maintain up-to-date knowledge of GPMO methodology updates.
+ Maintain up-to-date knowledge of the ADP MNC Service Offerings, Solutions, and relevant templates, ensuring services delivered meet the template guidelines.
+ Adherence to ADP Global Compliance and Security mandates, including completion of all directed mandatory training.
+ Contribute to pre-sales support activities.
+ Performs other related duties as assigned.
**Experience**
**Essential**
+ Minimum of three (3) to five (5) years' experience in Project Management
+ Planning and resource scheduling skills or experience
+ Professional manner and presentation
+ Strong stakeholder management skills
+ Strong communication and consultative skills
+ Ability to prioritise tasks and time management skills
+ Client focused and committed to providing World Class Service
+ Strong relationship management and communication skills
+ Ability to manage and lead a remote team of people for the purposes of achieving project outcomes
**Desirable**
+ Strong background in Human Capital Management, WFM and/or Payroll software/solutions
+ Adaptability to changing circumstances.
**Certifications / Qualifications**
Formal Project Management qualification is required.
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.