139 IT Operations jobs in Australia
Operations Analyst, Amazon Business Operations

Posted 11 days ago
Job Viewed
Job Description
Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, unique delivery experiences, and great customer service. WW Amazon Business Ops (AB Ops) is building the operations and supply chain solutions that will enable AB's rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require.
The AB Operations Analyst will partner with program managers across AU AB Ops on improving last mile performance for AB commercial shipments, analysing delivery experience metrics, investigating complex customer issues and escalations, and lending execution support for bulk or high value orders. You will collaborate with a wide range of stakeholders across the business such as AB Sales, AB Customer Support, AMZL, AMXL and 3P. This role will be tactical in nature, and you'll conduct your own research and analysis, always with an eye on the long-term vision of the business. Skills such as cross-team coordination, data analysis and communicating to senior management are essential. This role provides a great opportunity to strengthen the foundations of Amazon's B2B operations in AU and offers the opportunity to influence business decisions and shape the future.
Key job responsibilities
- Manage high-level customer escalations and feedback, including analysing Voice of Customer (VOC) data and attending weekly business reviews
- Conduct deep-dive data analysis on top-performing locations, 3rd party vendor performance, and business operating hours
- Analyse data and drive improvements that are quantified with metrics
- Support program managers with critical business initiatives and programs
- Communicate updates to program managers and senior management
- Oversee the customer onboarding process for a key service offering
- Govern KPI reporting for portfolio programs, providing visibility to milestones, and performance
Basic Qualifications
- Bachelor's degree or equivalent
- 3+ years of working with computers and Microsoft Office products and applications experience
- 3+ years of data analysis and formula creation in Microsoft Excel experience
- Knowledge of SQL
- Knowledge of VBA and Excel Macro creation and modification
- Experience using data to drive root cause elimination and process improvement
Preferred Qualifications
- Experience with end-to-end project management
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Familiarity with supply chain management concepts - forecasting, planning, optimization, logistics - gained through work experience or graduate level education.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Supervisor
Posted 5 days ago
Job Viewed
Job Description
We're seeking for an experienced Operations Supervisors/Process Assistant to join the team at our Fulfillment Center in Moorebank.
The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path.
We currently have multiple opportunities across day and night shift.
Key Job Responsibilities:
- Support and work in all departments as required,
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties,
- Providing coverage for Area Managers,
- Providing policy follow-up, attendance tracking (duties do not extend to discipline),
- Tracking and reporting of ATS/labor hours,
- Assisting the floor as an associate resource, training associates and verifying SOP compliance,
- Ensuring successful area performance, through tracking, reporting and feedback of associate performance,
- Participating in Operational Excellence initiatives in some capacity,
- Fully understanding workflow and daily production goals,
- Assisting in keeping work area clean and organised,
- Identifying and addressing safety hazards within the work area,
- Coaching associates to work safely at all times
- Referring all job injuries immediately to area manager.
Basic Qualifications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Previous experience leading teams,
- Availability to work 38 hours+/week, and overtime as required,
- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members,
- Experience working with computers and Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications
- Leadership experience directly managing others,
- Experience working within a similar field (manufacturing/distribution/warehousing/large retail),
- Experience with performance metrics and lean process improvement.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
**Responsibilities:**
- Carry out delivery and pickup across metropolitan and regional areas.
- Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
- Record and notify management of any faulty packaging or damaged items
- Utilise appropriate equipment to load and unload vehicles.
- Safeguard freight to prevent movement during transit.
- Adhere to punctual completion of runs.
- Obtain recipient signature
- Deliver superior customer service during all interactions.
- Ensure proper handling and security measures for all packages.
- Address delivery challenges, such as damaged items or inaccessible delivery locations.
**Skills and Experience:**
- Minimum of 6 months' experience in a similar role
- Valid driver's license for a two-axle rigid vehicle
- Good driving record
- Proficiency in operating various loading equipment, including forklifts and pallet jacks
- Excellent customer service skills
- Physical stamina
**Key Physical Demands:**
- Individual lifting up to 20kg, with typical weights between 2kg and 10kg
- Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
- May be required to work in cold environment of -4 degrees Celsius for short periods.
- Ability to work in a constant state of alertness and safety.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
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Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
We are seeking a dynamic and reliable Courier Driver to join our team. As a Courier Driver, you will play a crucial role in our fast-paced logistics operations, ensuring the timely and efficient delivery of packages to our valued clients. This is a full-time position.
**Responsibilities**
On-time delivery and pickup of packages
Loading and unloading freight
Ensuring all freight collected is labelled correctly and handed over to dispatch for nightly lodgment
Collection and verification of the completeness and correctness of the consignment note and associated paperwork
Ensure GPS tagging is complete each day
**You will have:**
Experience in a similar role with similar demands will be highly regarded
PDA/Scanner experience will also be regarded
Excellent customer service skills
Ability to meet deadlines and work unsupervised
Excellent communication skills
A positive attitude and a drive to succeed
All successful applicants will be required to complete a National Police Check. However, the existence of a criminal record will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Operations Courier

Posted 11 days ago
Job Viewed
Job Description
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
**Responsibilities:**
- Carry out delivery and pickup across metropolitan and regional areas.
- Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
- Record and notify management of any faulty packaging or damaged items
- Utilise appropriate equipment to load and unload vehicles.
- Safeguard freight to prevent movement during transit.
- Adhere to punctual completion of runs.
- Obtain recipient signature
- Deliver superior customer service during all interactions.
- Ensure proper handling and security measures for all packages.
- Address delivery challenges, such as damaged items or inaccessible delivery locations.
**Skills and Experience:**
- Minimum of 6 months' experience in a similar role
- Valid driver's license for a two-axle rigid vehicle
- Good driving record
- Proficiency in operating various loading equipment, including forklifts and pallet jacks
- Excellent customer service skills
- Physical stamina
**Key Physical Demands:**
- Individual lifting up to 20kg, with typical weights between 2kg and 10kg
- Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
- May be required to work in cold environment of -4 degrees Celsius for short periods.
- Ability to work in a constant state of alertness and safety.
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。