What Jobs are available for IT Support Specialists in Australia?
Showing 201 IT Support Specialists jobs in Australia
User Support - Buy-side Order Management System (AIM) Support Specialist - Sydney
Sydney, New South Wales
Bloomberg
Posted 7 days ago
Job Viewed
Job Description
User Support - Buy-side Order Management System (AIM) Support Specialist - Sydney
Location
Sydney
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
As part of User Support, Analytics is the first line of defense and the first line of offense. We are the domain experts. We are a group of highly technical individuals who provide high-level support for Bloomberg's sell-side and buy-side clients, working alongside Enterprise Sales and Product to influence client usage patterns, ensure accurate responses to our multi-asset analytics inquiries, gather feedback, mentor and educate new employees and develop them into future specialists with deep product knowledge.
**What's the role?**
The Sydney Analytics teams are aligned to our industry leading Buy-side Order Management Solutions (AIM) that deliver global order, execution and position management tools for front-office professionals as well as middle and back office operations. As part of the team you'll provide exceptional customer support to our clients using our AIM Buy-side OMS products. Here you will continue to build your knowledge on the industry, OMS functionality and Bloomberg terminal.
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of our order management systems and technology solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, becoming a Subject Matter Expert within the team, or progressing into an Enterprise Relationship Support role.
We'll trust you to provide expertise in the 3 core areas below:
Client Service - At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with internal and external stakeholders.
Product and Domain Expertise - You'll know your customers' business, our competitors, and Bloomberg's product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.
Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritizing product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance.
**You'll need to have:**
+ 3+ years experience in a Financial Services or Financial Technology organization
+ Minimum 1 year of experience in supporting or using order management or electronic trading systems
+ Knowledge of buy-side markets and an understanding of the full trade life cycle
+ Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
+ The ambition to take ownership and become a proactive collaborator with strong multi-tasking and prioritization skills
+ Excellent customer service skills
+ Ability to assist with product testing and project management work
+ Demonstrated continuous career growth within an organization
+ Strong presentation and communication skills in English
**We would love to see:**
+ Knowledge of connectivity protocols such as FIX, TNP, XML
+ Interest in technology and coding skills
+ Prior experience in using Bloomberg enterprise solutions, or similar products, and applicable asset class functionality
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to browse this:
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Sydney
Business Area
Sales and Client Service
Ref #
**Description & Requirements**
As part of User Support, Analytics is the first line of defense and the first line of offense. We are the domain experts. We are a group of highly technical individuals who provide high-level support for Bloomberg's sell-side and buy-side clients, working alongside Enterprise Sales and Product to influence client usage patterns, ensure accurate responses to our multi-asset analytics inquiries, gather feedback, mentor and educate new employees and develop them into future specialists with deep product knowledge.
**What's the role?**
The Sydney Analytics teams are aligned to our industry leading Buy-side Order Management Solutions (AIM) that deliver global order, execution and position management tools for front-office professionals as well as middle and back office operations. As part of the team you'll provide exceptional customer support to our clients using our AIM Buy-side OMS products. Here you will continue to build your knowledge on the industry, OMS functionality and Bloomberg terminal.
Being part of the team means you'll be providing solutions to help service our existing clients as well as on-boarding new clients. You'll need to be comfortable with building a detailed knowledge of our order management systems and technology solutions. You will have an adaptable approach, providing outstanding customer service.
There are multiple opportunities to further your career across the department or the company, becoming a Subject Matter Expert within the team, or progressing into an Enterprise Relationship Support role.
We'll trust you to provide expertise in the 3 core areas below:
Client Service - At Bloomberg we pride ourselves on focusing on customer experience, providing our clients with the fastest and most knowledgeable solutions. In the role, you will use your product knowledge and acquired client intel to build and maintain credible relationships with your clients, create clear and up-to-date documentation of client needs, and actively communicate effectively with internal and external stakeholders.
Product and Domain Expertise - You'll know your customers' business, our competitors, and Bloomberg's product offerings. Keeping up to date with market trends while understanding the impact on our clients is essential. You will develop your knowledge of our products and customers' workflows, sharing and building this knowledge across your team.
Business Impact - This is the value-add brought to internal stakeholders, including Product, Sales, Implementation and Engineering. You'll be involved in generating leads and contributing to sales campaigns, prioritizing product enhancement requests for our Product and Engineering teams, and providing valuable customer intelligence that drives product improvements and sales performance.
**You'll need to have:**
+ 3+ years experience in a Financial Services or Financial Technology organization
+ Minimum 1 year of experience in supporting or using order management or electronic trading systems
+ Knowledge of buy-side markets and an understanding of the full trade life cycle
+ Ability to communicate well at all stakeholder levels (technical contacts, product managers, traders, executive team etc.)
+ The ambition to take ownership and become a proactive collaborator with strong multi-tasking and prioritization skills
+ Excellent customer service skills
+ Ability to assist with product testing and project management work
+ Demonstrated continuous career growth within an organization
+ Strong presentation and communication skills in English
**We would love to see:**
+ Knowledge of connectivity protocols such as FIX, TNP, XML
+ Interest in technology and coding skills
+ Prior experience in using Bloomberg enterprise solutions, or similar products, and applicable asset class functionality
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to browse this:
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Analyst
Melbourne, Victoria
RELX INC
Posted 14 days ago
Job Viewed
Job Description
Technical Support Analyst
About the Business
LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal staff.
About the Team
You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. The team acts as an escalation point for customer requests and drives continuous improvement in support processes while collaborating closely across functions.
About the Role
The Technical Support Analyst is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless experience methodology. You will organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services and understanding the business value and positioning of IDVerse solution. You will also act as an escalation point for customer service-related requests and assist with driving continuous improvement in our customer support processes.
Responsibilities
+ Handle incoming traffic via supported channels, when necessary, to ensure SLA alignment.
+ Serve as the primary point of contact for escalated customer inquiries.
+ Collaborate with cross-functional teams to address customer needs and provide timely solutions.
+ Own and trouble-shooting new/unknown product issues with a focus on restoring systems to normal service and documenting solutions and updating training materials for the wider audience.
+ Technical/Functional Article and FAQ creation, reviews, and modifications.
+ Assist with Administration for all internal resources. I.e., Ticketing system and Internal Systems where necessary.
+ Assist with support metrics and trends to identify areas for improvement and provide insights to the management team and the Services team in driving client retention and growth.
+ Generate PIR/RCA documents with a focus on future proofing and system monitoring.
Other Duties:
+ Deploying and analyzing code changes via GitHub.
+ Provide expert-level technical guidance to staff, guiding them through issue resolution steps effectively.
+ Assist clients configure the product where necessary, focused on providing product best practices where SOW is not needed.
+ Assist with client onboarding and EBRs where necessary.
+ Train and onboard new customer support team members.
+ Maintain both internal and external training documents where necessary.
+ Rostered on-call outage support during assigned shifts.
Requirement
+ Minimum 3 years' experience in a related field/role.
+ Experience with all Major OS (Windows, MacOS, Linux).
+ Hands on experience with cloud technologies and services.
+ Ability to trouble-shoot/understand DB/Network connectivity logs.
+ Familiarity with SSL and understanding of corporate level security and authentication methods.
+ Understanding of APIs and SDKs.
+ Familiarity with ITIL framework.
Company Culture Attributes:
+ Strong communication and customer skills.
+ Strong logical thinking and problem-solving skills.
+ Accountability and ownership.
+ Exhibits initiative.
+ Customer-Centric Mindset.
+ Continuous Learning & Improvement
+ Ability to work under pressure and be highly organized.
Your recruiter will advise you on the full benefits package for your location
We encourage individuals of all backgrounds, including but not limited to those from underrepresented groups, people living with disabilities, career changers, and candidates with non-traditional education or experience-to apply. If you require accommodations during the recruitment process, please let us know; we are committed to providing the support you need to succeed.
Learn more about the LexisNexis Risk Solutions team and how we work ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
About the Business
LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal staff.
About the Team
You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. The team acts as an escalation point for customer requests and drives continuous improvement in support processes while collaborating closely across functions.
About the Role
The Technical Support Analyst is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless experience methodology. You will organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services and understanding the business value and positioning of IDVerse solution. You will also act as an escalation point for customer service-related requests and assist with driving continuous improvement in our customer support processes.
Responsibilities
+ Handle incoming traffic via supported channels, when necessary, to ensure SLA alignment.
+ Serve as the primary point of contact for escalated customer inquiries.
+ Collaborate with cross-functional teams to address customer needs and provide timely solutions.
+ Own and trouble-shooting new/unknown product issues with a focus on restoring systems to normal service and documenting solutions and updating training materials for the wider audience.
+ Technical/Functional Article and FAQ creation, reviews, and modifications.
+ Assist with Administration for all internal resources. I.e., Ticketing system and Internal Systems where necessary.
+ Assist with support metrics and trends to identify areas for improvement and provide insights to the management team and the Services team in driving client retention and growth.
+ Generate PIR/RCA documents with a focus on future proofing and system monitoring.
Other Duties:
+ Deploying and analyzing code changes via GitHub.
+ Provide expert-level technical guidance to staff, guiding them through issue resolution steps effectively.
+ Assist clients configure the product where necessary, focused on providing product best practices where SOW is not needed.
+ Assist with client onboarding and EBRs where necessary.
+ Train and onboard new customer support team members.
+ Maintain both internal and external training documents where necessary.
+ Rostered on-call outage support during assigned shifts.
Requirement
+ Minimum 3 years' experience in a related field/role.
+ Experience with all Major OS (Windows, MacOS, Linux).
+ Hands on experience with cloud technologies and services.
+ Ability to trouble-shoot/understand DB/Network connectivity logs.
+ Familiarity with SSL and understanding of corporate level security and authentication methods.
+ Understanding of APIs and SDKs.
+ Familiarity with ITIL framework.
Company Culture Attributes:
+ Strong communication and customer skills.
+ Strong logical thinking and problem-solving skills.
+ Accountability and ownership.
+ Exhibits initiative.
+ Customer-Centric Mindset.
+ Continuous Learning & Improvement
+ Ability to work under pressure and be highly organized.
Your recruiter will advise you on the full benefits package for your location
We encourage individuals of all backgrounds, including but not limited to those from underrepresented groups, people living with disabilities, career changers, and candidates with non-traditional education or experience-to apply. If you require accommodations during the recruitment process, please let us know; we are committed to providing the support you need to succeed.
Learn more about the LexisNexis Risk Solutions team and how we work ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Technical Support Analyst
Sydney, New South Wales
RELX INC
Posted 14 days ago
Job Viewed
Job Description
Technical Support Analyst
About the Business
LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal staff.
About the Team
You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. The team acts as an escalation point for customer requests and drives continuous improvement in support processes while collaborating closely across functions.
About the Role
The Technical Support Analyst is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless experience methodology. You will organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services and understanding the business value and positioning of IDVerse solution. You will also act as an escalation point for customer service-related requests and assist with driving continuous improvement in our customer support processes.
Responsibilities
+ Handle incoming traffic via supported channels, when necessary, to ensure SLA alignment.
+ Serve as the primary point of contact for escalated customer inquiries.
+ Collaborate with cross-functional teams to address customer needs and provide timely solutions.
+ Own and trouble-shooting new/unknown product issues with a focus on restoring systems to normal service and documenting solutions and updating training materials for the wider audience.
+ Technical/Functional Article and FAQ creation, reviews, and modifications.
+ Assist with Administration for all internal resources. I.e., Ticketing system and Internal Systems where necessary.
+ Assist with support metrics and trends to identify areas for improvement and provide insights to the management team and the Services team in driving client retention and growth.
+ Generate PIR/RCA documents with a focus on future proofing and system monitoring.
Other Duties:
+ Deploying and analyzing code changes via GitHub.
+ Provide expert-level technical guidance to staff, guiding them through issue resolution steps effectively.
+ Assist clients configure the product where necessary, focused on providing product best practices where SOW is not needed.
+ Assist with client onboarding and EBRs where necessary.
+ Train and onboard new customer support team members.
+ Maintain both internal and external training documents where necessary.
+ Rostered on-call outage support during assigned shifts.
Requirement
+ Minimum 3 years' experience in a related field/role.
+ Experience with all Major OS (Windows, MacOS, Linux).
+ Hands on experience with cloud technologies and services.
+ Ability to trouble-shoot/understand DB/Network connectivity logs.
+ Familiarity with SSL and understanding of corporate level security and authentication methods.
+ Understanding of APIs and SDKs.
+ Familiarity with ITIL framework.
Company Culture Attributes:
+ Strong communication and customer skills.
+ Strong logical thinking and problem-solving skills.
+ Accountability and ownership.
+ Exhibits initiative.
+ Customer-Centric Mindset.
+ Continuous Learning & Improvement
+ Ability to work under pressure and be highly organized.
Your recruiter will advise you on the full benefits package for your location
We encourage individuals of all backgrounds, including but not limited to those from underrepresented groups, people living with disabilities, career changers, and candidates with non-traditional education or experience-to apply. If you require accommodations during the recruitment process, please let us know; we are committed to providing the support you need to succeed.
Learn more about the LexisNexis Risk Solutions team and how we work ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
About the Business
LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal staff.
About the Team
You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. The team acts as an escalation point for customer requests and drives continuous improvement in support processes while collaborating closely across functions.
About the Role
The Technical Support Analyst is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless experience methodology. You will organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services and understanding the business value and positioning of IDVerse solution. You will also act as an escalation point for customer service-related requests and assist with driving continuous improvement in our customer support processes.
Responsibilities
+ Handle incoming traffic via supported channels, when necessary, to ensure SLA alignment.
+ Serve as the primary point of contact for escalated customer inquiries.
+ Collaborate with cross-functional teams to address customer needs and provide timely solutions.
+ Own and trouble-shooting new/unknown product issues with a focus on restoring systems to normal service and documenting solutions and updating training materials for the wider audience.
+ Technical/Functional Article and FAQ creation, reviews, and modifications.
+ Assist with Administration for all internal resources. I.e., Ticketing system and Internal Systems where necessary.
+ Assist with support metrics and trends to identify areas for improvement and provide insights to the management team and the Services team in driving client retention and growth.
+ Generate PIR/RCA documents with a focus on future proofing and system monitoring.
Other Duties:
+ Deploying and analyzing code changes via GitHub.
+ Provide expert-level technical guidance to staff, guiding them through issue resolution steps effectively.
+ Assist clients configure the product where necessary, focused on providing product best practices where SOW is not needed.
+ Assist with client onboarding and EBRs where necessary.
+ Train and onboard new customer support team members.
+ Maintain both internal and external training documents where necessary.
+ Rostered on-call outage support during assigned shifts.
Requirement
+ Minimum 3 years' experience in a related field/role.
+ Experience with all Major OS (Windows, MacOS, Linux).
+ Hands on experience with cloud technologies and services.
+ Ability to trouble-shoot/understand DB/Network connectivity logs.
+ Familiarity with SSL and understanding of corporate level security and authentication methods.
+ Understanding of APIs and SDKs.
+ Familiarity with ITIL framework.
Company Culture Attributes:
+ Strong communication and customer skills.
+ Strong logical thinking and problem-solving skills.
+ Accountability and ownership.
+ Exhibits initiative.
+ Customer-Centric Mindset.
+ Continuous Learning & Improvement
+ Ability to work under pressure and be highly organized.
Your recruiter will advise you on the full benefits package for your location
We encourage individuals of all backgrounds, including but not limited to those from underrepresented groups, people living with disabilities, career changers, and candidates with non-traditional education or experience-to apply. If you require accommodations during the recruitment process, please let us know; we are committed to providing the support you need to succeed.
Learn more about the LexisNexis Risk Solutions team and how we work ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Analyst
RELX INC
Posted 14 days ago
Job Viewed
Job Description
Technical Support Analyst
About the Business
LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal staff.
About the Team
You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. The team acts as an escalation point for customer requests and drives continuous improvement in support processes while collaborating closely across functions.
About the Role
The Technical Support Analyst is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless experience methodology. You will organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services and understanding the business value and positioning of IDVerse solution. You will also act as an escalation point for customer service-related requests and assist with driving continuous improvement in our customer support processes.
Responsibilities
+ Handle incoming traffic via supported channels, when necessary, to ensure SLA alignment.
+ Serve as the primary point of contact for escalated customer inquiries.
+ Collaborate with cross-functional teams to address customer needs and provide timely solutions.
+ Own and trouble-shooting new/unknown product issues with a focus on restoring systems to normal service and documenting solutions and updating training materials for the wider audience.
+ Technical/Functional Article and FAQ creation, reviews, and modifications.
+ Assist with Administration for all internal resources. I.e., Ticketing system and Internal Systems where necessary.
+ Assist with support metrics and trends to identify areas for improvement and provide insights to the management team and the Services team in driving client retention and growth.
+ Generate PIR/RCA documents with a focus on future proofing and system monitoring.
Other Duties:
+ Deploying and analyzing code changes via GitHub.
+ Provide expert-level technical guidance to staff, guiding them through issue resolution steps effectively.
+ Assist clients configure the product where necessary, focused on providing product best practices where SOW is not needed.
+ Assist with client onboarding and EBRs where necessary.
+ Train and onboard new customer support team members.
+ Maintain both internal and external training documents where necessary.
+ Rostered on-call outage support during assigned shifts.
Requirement
+ Minimum 3 years' experience in a related field/role.
+ Experience with all Major OS (Windows, MacOS, Linux).
+ Hands on experience with cloud technologies and services.
+ Ability to trouble-shoot/understand DB/Network connectivity logs.
+ Familiarity with SSL and understanding of corporate level security and authentication methods.
+ Understanding of APIs and SDKs.
+ Familiarity with ITIL framework.
Company Culture Attributes:
+ Strong communication and customer skills.
+ Strong logical thinking and problem-solving skills.
+ Accountability and ownership.
+ Exhibits initiative.
+ Customer-Centric Mindset.
+ Continuous Learning & Improvement
+ Ability to work under pressure and be highly organized.
Your recruiter will advise you on the full benefits package for your location
We encourage individuals of all backgrounds, including but not limited to those from underrepresented groups, people living with disabilities, career changers, and candidates with non-traditional education or experience-to apply. If you require accommodations during the recruitment process, please let us know; we are committed to providing the support you need to succeed.
Learn more about the LexisNexis Risk Solutions team and how we work ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
About the Business
LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. iDiverse is part of LexisNexis' suite of solutions, providing advanced product services and support for a global user base, partner network, and internal staff.
About the Team
You will join the customer support team, organizing, directing, and coordinating service engagements with a strong focus on technical product services. The team acts as an escalation point for customer requests and drives continuous improvement in support processes while collaborating closely across functions.
About the Role
The Technical Support Analyst is customer facing and dedicated to providing product services and support for our global user base, partner network, and internal staff. You will provide application expertise and assistance in post-sales engagements to drive new and renewing business for all users, focusing on delivering customer expected outcomes following an effortless experience methodology. You will organize, direct, and coordinate all aspects of the service engagements for customers, with a strong focus on technical product services and understanding the business value and positioning of IDVerse solution. You will also act as an escalation point for customer service-related requests and assist with driving continuous improvement in our customer support processes.
Responsibilities
+ Handle incoming traffic via supported channels, when necessary, to ensure SLA alignment.
+ Serve as the primary point of contact for escalated customer inquiries.
+ Collaborate with cross-functional teams to address customer needs and provide timely solutions.
+ Own and trouble-shooting new/unknown product issues with a focus on restoring systems to normal service and documenting solutions and updating training materials for the wider audience.
+ Technical/Functional Article and FAQ creation, reviews, and modifications.
+ Assist with Administration for all internal resources. I.e., Ticketing system and Internal Systems where necessary.
+ Assist with support metrics and trends to identify areas for improvement and provide insights to the management team and the Services team in driving client retention and growth.
+ Generate PIR/RCA documents with a focus on future proofing and system monitoring.
Other Duties:
+ Deploying and analyzing code changes via GitHub.
+ Provide expert-level technical guidance to staff, guiding them through issue resolution steps effectively.
+ Assist clients configure the product where necessary, focused on providing product best practices where SOW is not needed.
+ Assist with client onboarding and EBRs where necessary.
+ Train and onboard new customer support team members.
+ Maintain both internal and external training documents where necessary.
+ Rostered on-call outage support during assigned shifts.
Requirement
+ Minimum 3 years' experience in a related field/role.
+ Experience with all Major OS (Windows, MacOS, Linux).
+ Hands on experience with cloud technologies and services.
+ Ability to trouble-shoot/understand DB/Network connectivity logs.
+ Familiarity with SSL and understanding of corporate level security and authentication methods.
+ Understanding of APIs and SDKs.
+ Familiarity with ITIL framework.
Company Culture Attributes:
+ Strong communication and customer skills.
+ Strong logical thinking and problem-solving skills.
+ Accountability and ownership.
+ Exhibits initiative.
+ Customer-Centric Mindset.
+ Continuous Learning & Improvement
+ Ability to work under pressure and be highly organized.
Your recruiter will advise you on the full benefits package for your location
We encourage individuals of all backgrounds, including but not limited to those from underrepresented groups, people living with disabilities, career changers, and candidates with non-traditional education or experience-to apply. If you require accommodations during the recruitment process, please let us know; we are committed to providing the support you need to succeed.
Learn more about the LexisNexis Risk Solutions team and how we work ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Technical Support Lead
Chatswood, New South Wales
RELX INC
Posted 16 days ago
Job Viewed
Job Description
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Administration Support
Sydney, New South Wales
AECOM
Posted 4 days ago
Job Viewed
Job Description
**Company Description**
_"Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" -_ **_Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD_**
**Come grow with us.**
AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth and a strong pipeline of exciting projects, our Environment team is looking to welcome an Administration Support professional to join our growing team.
_Please note, this role can be based in Melbourne, Brisbane or Sydney._
**How you'll make a difference**
+ Provide administrative and coordination support for meetings, travel, and sector initiatives, ensuring timely actions and organised documentation.
+ Prepare and maintain sector reports, records, and performance data in line with corporate standards and internal systems.
+ Track and report progress against growth, market, and operational objectives, assisting in the delivery of strategic initiatives and business plans.
+ Collaborate with Business Line and Operations leaders to enhance reporting efficiency, support integrated actions, and drive continuous improvement.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Proven experience providing administrative or business support, ideally in roles requiring coordination with shared services or cross-functional teams.
+ Strong organisational and time management skills, with the ability to handle multiple priorities such as meeting logistics, travel coordination, and report preparation.
+ Proven experience overseeing document and performance data management systems, including maintaining centralised repositories, reporting tools (e.g., SOFT Reports), and tracking progress against growth, market, and operational objectives.
+ Self-motivated and detail-oriented, with strong communication skills and the ability to build effective working relationships across different teams and stakeholders.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2024. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Administration
**Work Location Model:** Hybrid
_"Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" -_ **_Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD_**
**Come grow with us.**
AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth and a strong pipeline of exciting projects, our Environment team is looking to welcome an Administration Support professional to join our growing team.
_Please note, this role can be based in Melbourne, Brisbane or Sydney._
**How you'll make a difference**
+ Provide administrative and coordination support for meetings, travel, and sector initiatives, ensuring timely actions and organised documentation.
+ Prepare and maintain sector reports, records, and performance data in line with corporate standards and internal systems.
+ Track and report progress against growth, market, and operational objectives, assisting in the delivery of strategic initiatives and business plans.
+ Collaborate with Business Line and Operations leaders to enhance reporting efficiency, support integrated actions, and drive continuous improvement.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Proven experience providing administrative or business support, ideally in roles requiring coordination with shared services or cross-functional teams.
+ Strong organisational and time management skills, with the ability to handle multiple priorities such as meeting logistics, travel coordination, and report preparation.
+ Proven experience overseeing document and performance data management systems, including maintaining centralised repositories, reporting tools (e.g., SOFT Reports), and tracking progress against growth, market, and operational objectives.
+ Self-motivated and detail-oriented, with strong communication skills and the ability to build effective working relationships across different teams and stakeholders.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2024. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Administration
**Work Location Model:** Hybrid
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Administration Support
Brisbane, Queensland
AECOM
Posted 4 days ago
Job Viewed
Job Description
**Company Description**
_"Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" -_ **_Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD_**
**Come grow with us.**
AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth and a strong pipeline of exciting projects, our Environment team is looking to welcome an Administration Support professional to join our growing team.
_Please note, this role can be based in Melbourne, Brisbane or Sydney._
**How you'll make a difference**
+ Provide administrative and coordination support for meetings, travel, and sector initiatives, ensuring timely actions and organised documentation.
+ Prepare and maintain sector reports, records, and performance data in line with corporate standards and internal systems.
+ Track and report progress against growth, market, and operational objectives, assisting in the delivery of strategic initiatives and business plans.
+ Collaborate with Business Line and Operations leaders to enhance reporting efficiency, support integrated actions, and drive continuous improvement.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Proven experience providing administrative or business support, ideally in roles requiring coordination with shared services or cross-functional teams.
+ Strong organisational and time management skills, with the ability to handle multiple priorities such as meeting logistics, travel coordination, and report preparation.
+ Proven experience overseeing document and performance data management systems, including maintaining centralised repositories, reporting tools (e.g., SOFT Reports), and tracking progress against growth, market, and operational objectives.
+ Self-motivated and detail-oriented, with strong communication skills and the ability to build effective working relationships across different teams and stakeholders.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2024. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Administration
**Work Location Model:** Hybrid
_"Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" -_ **_Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD_**
**Come grow with us.**
AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth and a strong pipeline of exciting projects, our Environment team is looking to welcome an Administration Support professional to join our growing team.
_Please note, this role can be based in Melbourne, Brisbane or Sydney._
**How you'll make a difference**
+ Provide administrative and coordination support for meetings, travel, and sector initiatives, ensuring timely actions and organised documentation.
+ Prepare and maintain sector reports, records, and performance data in line with corporate standards and internal systems.
+ Track and report progress against growth, market, and operational objectives, assisting in the delivery of strategic initiatives and business plans.
+ Collaborate with Business Line and Operations leaders to enhance reporting efficiency, support integrated actions, and drive continuous improvement.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Proven experience providing administrative or business support, ideally in roles requiring coordination with shared services or cross-functional teams.
+ Strong organisational and time management skills, with the ability to handle multiple priorities such as meeting logistics, travel coordination, and report preparation.
+ Proven experience overseeing document and performance data management systems, including maintaining centralised repositories, reporting tools (e.g., SOFT Reports), and tracking progress against growth, market, and operational objectives.
+ Self-motivated and detail-oriented, with strong communication skills and the ability to build effective working relationships across different teams and stakeholders.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2024. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Administration
**Work Location Model:** Hybrid
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
Administration Support
Melbourne, Victoria
AECOM
Posted 4 days ago
Job Viewed
Job Description
**Company Description**
_"Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" -_ **_Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD_**
**Come grow with us.**
AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth and a strong pipeline of exciting projects, our Environment team is looking to welcome an Administration Support professional to join our growing team.
_Please note, this role can be based in Melbourne, Brisbane or Sydney._
**How you'll make a difference**
+ Provide administrative and coordination support for meetings, travel, and sector initiatives, ensuring timely actions and organised documentation.
+ Prepare and maintain sector reports, records, and performance data in line with corporate standards and internal systems.
+ Track and report progress against growth, market, and operational objectives, assisting in the delivery of strategic initiatives and business plans.
+ Collaborate with Business Line and Operations leaders to enhance reporting efficiency, support integrated actions, and drive continuous improvement.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Proven experience providing administrative or business support, ideally in roles requiring coordination with shared services or cross-functional teams.
+ Strong organisational and time management skills, with the ability to handle multiple priorities such as meeting logistics, travel coordination, and report preparation.
+ Proven experience overseeing document and performance data management systems, including maintaining centralised repositories, reporting tools (e.g., SOFT Reports), and tracking progress against growth, market, and operational objectives.
+ Self-motivated and detail-oriented, with strong communication skills and the ability to build effective working relationships across different teams and stakeholders.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2024. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Administration
**Work Location Model:** Hybrid
_"Being trusted and inspired, being given opportunities to grow, open communication and inclusiveness. All of these make company culture unique and are why I enjoy working at AECOM!" -_ **_Lee Taylor, Workgroup Lead - Geosciences and Remediation Services, Brisbane, QLD_**
**Come grow with us.**
AECOM's environmental practice is dedicated to helping industries, clients and governments meet their environmental responsibilities while protecting the natural environment. We provide advisory and technical services to ensure compliance, manage impacts, and reduce risks, including obtaining permits and approvals, decommissioning and restoring contaminated sites, and tackling climate change challenges and resilience. We focus on preserving habitats, water quality, stakeholder engagement and cultural resources, promoting a holistic approach to environmental impact management at every project stage.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
Due to continued growth and a strong pipeline of exciting projects, our Environment team is looking to welcome an Administration Support professional to join our growing team.
_Please note, this role can be based in Melbourne, Brisbane or Sydney._
**How you'll make a difference**
+ Provide administrative and coordination support for meetings, travel, and sector initiatives, ensuring timely actions and organised documentation.
+ Prepare and maintain sector reports, records, and performance data in line with corporate standards and internal systems.
+ Track and report progress against growth, market, and operational objectives, assisting in the delivery of strategic initiatives and business plans.
+ Collaborate with Business Line and Operations leaders to enhance reporting efficiency, support integrated actions, and drive continuous improvement.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Proven experience providing administrative or business support, ideally in roles requiring coordination with shared services or cross-functional teams.
+ Strong organisational and time management skills, with the ability to handle multiple priorities such as meeting logistics, travel coordination, and report preparation.
+ Proven experience overseeing document and performance data management systems, including maintaining centralised repositories, reporting tools (e.g., SOFT Reports), and tracking progress against growth, market, and operational objectives.
+ Self-motivated and detail-oriented, with strong communication skills and the ability to build effective working relationships across different teams and stakeholders.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Swap public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2024. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Environment
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Administration
**Work Location Model:** Hybrid
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Project Support
Canberra, Australian Capital Territory
Amentum
Posted 1 day ago
Job Viewed
Job Description
Amentum is a leader in global engineering, project management and solutions integration, trusted to modernise the most critical missions anywhere in the world. Driven to create a safer, smarter, cleaner world, we innovate as a team of inventive doers passionate about making a difference. Underpinned by a strong culture of ethics, safety and inclusivity. Amentum is fiercely committed to operational excellence and successful execution.
Are you seeking a career that offers a healthy work-life balance, a friendly company culture, and engagement with a supportive community?
We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
Amentum is proud to be an Equal Opportunity Employer, please refer to our Enterprise Agreement and for more information.
**Role Title:** Project Support Lvl 3
**Role Description:** This position will provide support to the SCIFiRE/AIR6007 Project Support Level 3 equivalent and work under limited direction to achieve moderately complex tasks within an integrated workforce.
**Outcomes:**
- Within the ACP, support was provided to the multi-disciplined project teams and coordinated project activities including support to strategic planning for managing resources and sub-program priorities. This includes management of schedules, risk, budgets, preparation of briefings, submissions, reports and returns relating to sub-program progress and issues in accordance with organisational requirements.
- Support provided for the timely and effective capability decisions; the ACP requires the development of reliable documentation to capture key information in the CLC.
**Duties Include:**
- To make timely and effective capability decisions, the Air Combat Program (ACP) requires development of high-quality documentation to capture key information in the Capability Life Cycle (CLC). Specifically, the ability to support drafting high-quality documents for Government submissions is essential.
- Within the ACP, provide sub-program support to the multi-disciplined project teams and coordinate project activities, including coordination, management and delivery of project tasks and milestones.
- Coordination for the ACP sub-program management of schedules, risk, budgets, preparation of briefings, submissions, reports and returns relating to sub-program progress and issues in accordance with organisational requirements.
- Advise and clearly articulate goals to achieve sub-program and project objectives.
- Work collaboratively, build and sustain effective relationships. Actively manage working relationships to understand stakeholder requirements and expectations to minimise risk to scope, schedule and budget.
- Support the project teams with the integration and engagement of the program and project governance framework, ensuring consistency and transparency in reporting tools and optimum use of functionality.
- Identify, interpret and apply relevant legislation, policies, strategies, business and team requirements.
- Engage and negotiate with stakeholders on complex issues to achieve business outcomes. Specifically, the ability to support development of strategic communications and messaging is highly desirable.
- Provide Air domain advice for briefs and submissions, including through to CAF and USAF.
- Plan and develop commercial engagements with Australian industry to deliver ACP outcomes. Specifically, experience in business, procurement and technology development is desirable.
**Desirable Requirements:**
- Negative Vetting Level 2 Security Clearance (PV Desirable)
- The performance of the work requires access to US export-controlled technology and services. Dual nationals or deemed dual nationals according to the US code of federal regulations title 22, involved in the performance of the SoW must declare their current or former citizenship to the MSP Lead.
- Appropriately qualified and experienced in project management.
- Ability to access DPE/DSE as required.
**Salary Range Depending on Experience:** $160K - $180K (inc super)
**Required Security Clearance Level:** NV2 (TSPV desirable)
**Location:** Russell Office, Canberra, ACT. AirForce Headquarters (AFHQ).
**Weekly Hours:** 40 Hours
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .
Are you seeking a career that offers a healthy work-life balance, a friendly company culture, and engagement with a supportive community?
We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.
Amentum is proud to be an Equal Opportunity Employer, please refer to our Enterprise Agreement and for more information.
**Role Title:** Project Support Lvl 3
**Role Description:** This position will provide support to the SCIFiRE/AIR6007 Project Support Level 3 equivalent and work under limited direction to achieve moderately complex tasks within an integrated workforce.
**Outcomes:**
- Within the ACP, support was provided to the multi-disciplined project teams and coordinated project activities including support to strategic planning for managing resources and sub-program priorities. This includes management of schedules, risk, budgets, preparation of briefings, submissions, reports and returns relating to sub-program progress and issues in accordance with organisational requirements.
- Support provided for the timely and effective capability decisions; the ACP requires the development of reliable documentation to capture key information in the CLC.
**Duties Include:**
- To make timely and effective capability decisions, the Air Combat Program (ACP) requires development of high-quality documentation to capture key information in the Capability Life Cycle (CLC). Specifically, the ability to support drafting high-quality documents for Government submissions is essential.
- Within the ACP, provide sub-program support to the multi-disciplined project teams and coordinate project activities, including coordination, management and delivery of project tasks and milestones.
- Coordination for the ACP sub-program management of schedules, risk, budgets, preparation of briefings, submissions, reports and returns relating to sub-program progress and issues in accordance with organisational requirements.
- Advise and clearly articulate goals to achieve sub-program and project objectives.
- Work collaboratively, build and sustain effective relationships. Actively manage working relationships to understand stakeholder requirements and expectations to minimise risk to scope, schedule and budget.
- Support the project teams with the integration and engagement of the program and project governance framework, ensuring consistency and transparency in reporting tools and optimum use of functionality.
- Identify, interpret and apply relevant legislation, policies, strategies, business and team requirements.
- Engage and negotiate with stakeholders on complex issues to achieve business outcomes. Specifically, the ability to support development of strategic communications and messaging is highly desirable.
- Provide Air domain advice for briefs and submissions, including through to CAF and USAF.
- Plan and develop commercial engagements with Australian industry to deliver ACP outcomes. Specifically, experience in business, procurement and technology development is desirable.
**Desirable Requirements:**
- Negative Vetting Level 2 Security Clearance (PV Desirable)
- The performance of the work requires access to US export-controlled technology and services. Dual nationals or deemed dual nationals according to the US code of federal regulations title 22, involved in the performance of the SoW must declare their current or former citizenship to the MSP Lead.
- Appropriately qualified and experienced in project management.
- Ability to access DPE/DSE as required.
**Salary Range Depending on Experience:** $160K - $180K (inc super)
**Required Security Clearance Level:** NV2 (TSPV desirable)
**Location:** Russell Office, Canberra, ACT. AirForce Headquarters (AFHQ).
**Weekly Hours:** 40 Hours
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Housekeeping Support
Port Macquarie, New South Wales
Travel + Leisure Co.
Posted 16 days ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE JOY IS IN THE JOURNEY**
At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Flynns Beach team as **Housekeeping Support** today!
**How You'll Shine**
Reporting to the Housekeeping Manager you will be you will be responsible for assigning rooms for cleaning to our Housekeeping team, along with checking rooms to an extremely high standard after they have been cleaned to ensure they are ready to be occupied. Along with carrying out key daily tasks in the Housekeeping Department and most importantly delivering a high level of customer service.
**What You'll Bring**
To be successful in this role, you will be:
+ Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays
+ Be motivated, have a good eye for detail and have high cleaning standards
+ Immaculate presentation
+ Great work ethic and experience working in team environment
+ Possess a positive can do attitude
+ Demonstrate excellent customer service skills
+ Previous experience in a similar role is desirable, but not essential
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Immediate start + potential long term opportunity
+ Supportive work culture
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE JOY IS IN THE JOURNEY**
At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Flynns Beach team as **Housekeeping Support** today!
**How You'll Shine**
Reporting to the Housekeeping Manager you will be you will be responsible for assigning rooms for cleaning to our Housekeeping team, along with checking rooms to an extremely high standard after they have been cleaned to ensure they are ready to be occupied. Along with carrying out key daily tasks in the Housekeeping Department and most importantly delivering a high level of customer service.
**What You'll Bring**
To be successful in this role, you will be:
+ Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays
+ Be motivated, have a good eye for detail and have high cleaning standards
+ Immaculate presentation
+ Great work ethic and experience working in team environment
+ Possess a positive can do attitude
+ Demonstrate excellent customer service skills
+ Previous experience in a similar role is desirable, but not essential
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Immediate start + potential long term opportunity
+ Supportive work culture
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9