18 IT Training jobs in Australia

**Date Posted:**
2025-08-18
**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ **Strategic Defence Technology:** Be part of modernising Australia's critical air traffic control systems supporting RAAF operations into the future, working on advanced system upgrades that ensure safe and effective air operations.
+ **Professional Development:** Join an established engineering organisation with opportunities to work across multiple RAAF sites nationwide, interfacing with diverse stakeholders from operators to technical specialists while developing expertise in military aviation systems.
+ **Meaningful Impact:** Take ownership of training development that directly enables military personnel to operate and maintain essential defence infrastructure, contributing to Australia's national security capabilities.
Raytheon Australia, a leading defence technology provider, is seeking an ILS Training Developer to join our Integrated Logistics Support team. This role supports the Australian Defence Air Traffic System (ADATS) Capability Assurance Program, a critical initiative modernising air traffic control capabilities across RAAF sites nationwide. This program ensures continued effective military and civilian air traffic control operations into the future by implementing next-generation system upgrades.
Join us as we enhance the future of air traffic control.
**The role**
As the ILS Training Developer, you will design and implement comprehensive training solutions enabling the successful transition to the modernised systems. Working within our ILS team, you'll develop training programs that bridge technical complexity with practical operational needs.
**Key Responsibilities:**
+ Analyse and document training requirements for operators and maintainers across multiple RAAF sites.
+ Design and develop training materials covering system operations, maintenance procedures, and site-specific configurations.
+ Create practical exercises and assessment tools ensuring operational readiness across all user groups.
+ Coordinate and deliver training across multiple RAAF sites in alignment with system installation schedules.
+ Maintain and update training documentation throughout the system lifecycle, ensuring continued effectiveness into the future.
**Skills, Experience and Qualifications**
_Essential qualities we're seeking:_
+ University degree in Science, Technology, Engineering, Mathematics, or equivalent experience.
+ Minimum 2 years' experience in training development, preferably in technical or defence environments.
+ Demonstrated ability to analyse complex systems and translate technical information into effective training materials.
+ Strong communication skills with experience presenting technical content to diverse audiences.
+ Understanding of integrated logistics support principles and training development methodologies.
_Desirable attributes:_
+ Experience in defence technology or military aviation environments.
+ Knowledge of air traffic control systems or aviation operations.
+ Previous experience developing training for large-scale system implementations.
Successful candidates must be eligible to obtain and maintain a Baseline Security clearance as needed. Eligibility can be found at is your chance to belong to an inspiring team and build your career at a company that invests in your future.
If you are looking for a challenging and rewarding career, click the "Apply" button now or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

**Date Posted:**
2025-04-28
**Country:**
Australia
**Location:**
8640: Unit 8, 12 Mars Road, Lane Cove West, NSW 2066 Australia
**Position Role Type:**
Unspecified
**Senior Training Developer**
+ **New** **opportunity** **supporting Australia's** **defence capability.**
+ **Global leader and successful technology innovator in the defence industry.**
+ **Join a great team and amazing culture with on-site Parking at Lane Cove West**
**Who we are**
At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and defence. We are driving the industry forward through technologically advanced and intelligent solutions in defence. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.
**About the Role**
Reporting to the Support Engineering Manager, the Senior Training Developer will play a pivotal role in designing and developing high-quality technical training courses and delivering Train the Trainer programs to ensure end-user capability. In addition to training design and development, this role focuses on enhancing technical writing standards and supporting the Engineering team's documentation capabilities to meet critical business and customer requirements.
**Key Responsibilities**
+ Conduct training analysis and design activities to develop concise learning outcomes and training course curricula.
+ Deliver technical product training, including 'Train the Trainer (T3)' courses, to key stakeholders, ensuring training materials are comprehensive, effective, and delivered on time.
+ Write, format, edit, review, and proof-read procedural and technical information for both technical and non-technical audiences.
+ Collaborate with engineering teams to create high-quality documentation that meets user needs and customer standards.
+ Create exemplars and guidance materials; monitor, analyse, measure, and report on performance
+ Lead cross-functional teams to ensure collaboration and alignment in training and documentation projects.
+ Mentor junior team members and engineers, building capability within the team.
+ Develop and maintain project timelines for training and documentation deliverables.
+ Coordinate with stakeholders to ensure that milestones are met and risks are managed.
+ Develop KPIs to measure the effectiveness of training programs and documentation quality.
+ Analyse data to drive decisions and demonstrate the impact of training and technical writing improvements.
+ Implement digital learning platforms or other technologies to improve user engagement and accessibility of training materials.
+ Skills and Qualification
+ Certificate IV in Training or equivalent qualifications and above.
+ Proven experience in Instructional Systems Design (ISD), plus developing training materials and delivering technical product training.
+ Strong technical writing skills for various audiences, with the ability to simplify complex concepts.
+ In-depth Knowledge and experience of the Australian Defence Force's 'Systems Approach to Defence Learning' (SADL), or similar military specifications.
+ Excellent written and verbal communication skills, including professional presentation capabilities.
+ Ability to manage multiple projects, prioritize effectively, and thrive in a fast-paced environment.
+ Proven ability to introduce change and improve documentation and training standards.
+ Leadership skills with a demonstrated ability to mentor and guide team members.
+ Strong project management skills, including experience with tracking tools and managing deliverables.
**Desirable to have**
+ Defence industry experience and familiarity with Australian Defence Force training processes.
+ Experience with military Tactical Data Links (TDLs), including Link 16, Link 22, VMF, JREAP
+ Experience with Defence software systems such as DTCS (Digital Terminal Control Systems), AFATDS (Advanced Field Artillery Tactical Data System), or similar Army Battle Management Systems, AMPS (Australian Maritime Planning System), Shipboard Command and Control Systems, Battlespace Communications System, Air Defence Command and Control Systems.
+ Knowledge of AUSDEFCON processes and templates.
+ Experience with complex engineered systems and familiarity with product development processes.
+ Experience with S1000D and ASD STE-100 standards for technical documentation.
**What we offer**
+ Education and training resources and support
+ Genuine parental leave
+ Additional leave per year
+ Opportunities to network and connect globally within the RTX network
+ Employee Assistance Program and other wellbeing programs
+ Free on-site EV charging
+ Novated lease
+ Fantastic team and amazing culture with career growth opportunities
+ Flexible work options and leave options
**Apply:** Apply online at our website , and follow instructions.
Successful candidates must be eligible to obtain and maintain an **Australian Defence Security Clearance (NV1 standing)** ; eligibility can be found at This position requires Australian Citizenship and eligibility to be certified compliant with US ITAR technology access requirements.
**_We are Collins Aerospace, and we hope you join us for an exciting career in AEROSPACE and DEFENCE._**
_Collins Aerospace is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Privacy Policy and Terms: Click on this link ( to read the Policy and Terms
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Training Services Manager
L3Harris Communication Systems Australia
Hamilton, Brisbane
The Opportunity:
Under the L3Harris Communications (Australia) Global Field Services Australia Department, the Manager Training Services will work with the Senior Manager to support existing Commonwealth Contracts and international business units. The role is responsible for managing training services to analyze, design, develop, implement and evaluate L3Harris training products for the customer.
The Manager Training Services will be required to manage a training team, liaise with stakeholders, interpret customer statements of work and provide support to business opportunities to expand Training Services to Commonwealth and international customers.
Based in Brisbane, Australia, with extensive international and domestic travel .
Key Responsibilities
·
Needs Analysis
· Conduct training needs assessments through interviews, surveys, and data analysis.
· Collaborate with subject matter experts (SMEs) to identify learning objectives and content requirements.
· Design, Development & Delivery
· Create instructional materials including e-learning modules, instructor-led training, blended learning, job aids, and assessments.
· Apply instructional design methodologies (ADDIE, SAM, etc.) to develop effective learning solutions.
· Develop Learning Management Packages in accordance with Australian Defence Force training instructions.
· Utilize authoring tools (e.g., Articulate Storyline, Adobe Captivate, ADELE) to build interactive content.
· Deliver product training to customers.
· Evaluation & Improvement
· Measure training effectiveness.
· Continuously improve training programs based on learner feedback and performance metrics.
· Project Management
· Manage multiple training projects simultaneously, ensuring timely delivery and alignment with business priorities.
· Maintain version control and documentation for all training materials.
· Manage and coordinate meetings and working groups with the customer.
· Management
· Manage the Training Services Team.
· Manage team skills development.
· Provide support to work plans to support contract negotiations.
· Provide training solutions, modernization and evolution of training products.
· Report to the Senior Manager, Global Field Services.
Qualifications and Skills:
+ Bachelor of Training Development
+ Certificate IV in Training and Assessment (TAE40110) or equivalent.
+ Military Communications experience essential.
+ Field engineering experience with tactical radio equipment including training, operation, fault finding and basic maintenance of military communications equipment.
+ Extensive prior related experience.
+ Proven written and oral communication skills to provide reports and briefings to the customer.
+ Experience with video editing and graphic design tools (e.g., Adobe Premiere, Canva).
+ Familiarity with SCORM, xAPI, and accessibility standards.
+ Knowledge of agile development methodologies.
Position Requirements:
+ Ability to be granted access to Commonwealth of Australia Defence facilities.
+ This position may require the ability to work independently over extended periods at isolated locations.
+ Experience in the operation and configuration of military tactical communication systems.
Conditions:
+ Requirement to conduct extensive travel in support of Australian domestic and international tasks.
+ Requirement to work reasonable overtime as required to support customer and business requirements.
+ Weekend or after-hours travel required to meet customer requirements.
+ Field Service Premiums provided for tasks excess of 31 days.
About us
L3Harris Australia excels as a prime defence contractor, providing integrated tech solutions for over four decades. Specialising in technology that connects and shapes operations spanning multiple domains: space, air, land, sea, cyber and first responders. Today, we employ over 500 professionals in all major cities who understand the region's unique requirements.
L3Harris Communication Systems is a world leader in ground tactical and airborne mission communication solutions and a global provider of ground based C4 systems and transportable SATCOM terminals. We are focused on delivering advanced systems to meet the needs of our customers, uniting multiple forms of communication together, and covering communication over air, ground, sea, and space.
A few of our employee benefits are:
+ An additional week of leave per annum plus the option to buy or sell up to 2 weeks additional annual leave.
+ Flexible working hours and hybrid working where possible
+ Flexible annual leave (buy & sell up to 2 weeks)
+ Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to2 years)
+ Discounted private health insurance
+ Life & Total Permanent Disability Cover
+ Novated Car Leasing
Important to know
Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.
Eligibility and clearance process information can be found at;
respectfully requests no agency submissions at this time.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Title:
Information Technology (IT) Manager
+ Under general direction, is accountable for the performance and results of a related discipline or sub-group within a function. Manages the delivery of functional objectives by providing leadership and direction to team members. Participates in the development of functional strategy and may be responsible for global processes and procedures. Skills required for this job are typically acquired through the completion of an undergraduate degree and 9+ years of experience.
+ Job Posting Description
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community (IC), NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission Ahead
This role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You Are
As a highly motivated Information Technology Manager, you will lead a dynamic team in orchestrating the seamless flow of information across the organization. In this pivotal role, you will be responsible for designing, implementing, maintaining, and optimizing robust information management and telecommunication systems that underpin critical decision-making processes. The ideal candidate possesses a deep understanding of data governance, integration, and security, and is adept at aligning technological solutions with organizational objectives.
Operations run 24x7 therefore your responsibilities extend beyond traditional boundaries to ensure continuous availability of critical systems and the facilities' infrastructure while maintaining exceptional appearance and first-class maintenance of facilities to provide outstanding customer service to high-level dignitaries and senior executive stakeholders.
An adept leader, you're no stranger to navigating large-scale projects with finesse. Your expertise in resource management, strategic planning, and process improvement is surpassed only by your commitment to balancing stakeholder expectations with concrete business outcomes. Your eye for compliance and your strategic mindset ensures that each contractual requirement is not just met but exceeded. As a navigator of complexity, you are prepared to architect the integration of project data, optimize resource allocation, and achieve operational excellence across the board.
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Information Technology Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
What You'll Do
As the Information Technology Manager, you will:
+ Support the day-to-day operations and maintenance functions for the facility-related infrastructure networks and recommend efficient Tier 1 solutions by performing preventive maintenance, troubleshooting and diagnostic failures and restoring failed operational capabilities within a specified amount of time, ensuring sustainment of mission operations
+ Responsible for the procurement, installation, maintenance, and repair and documentation for telecommunications cabling infrastructure and network conveyance
+ Oversee the telecommunications infrastructure including the project management of ISP and OSP projects, design engineering, integration, testing, installation, operations and maintenance of communication distribution system, recapitalization, and upgrade capabilities
+ Oversee and provide all necessary experienced labor and supervision to manage, maintain, operate, design, engineer, test, inspect, and repair both the inside and outside plant telecommunication infrastructure
+ Operate an IT Help Desk that operates daily, Monday through Friday
+ Provide Information system and business applications support to include hardware, software, and infrastructure support to include maintenance, repair, and replacement of component parts and network connections
+ Perform unclassified network systems administration and maintenance that require access to the site cable architecture
+ Supply all materials and labor for IT infrastructure modifications and new installations, to include conduits, wire-mold, cabling and fiber
+ Operate, inspect, test, maintain, update, and repair the Facility Control System, Power Control Monitoring System and, Building Monitoring System as well as the Supervisory Control and Data Acquisition (SCADA) system
+ Support transition activities on all IT systems as required
+ Experience working in 24x7 mission critical environments such as data centers, where continuous availability of facility infrastructure is essential and of the highest priority
+ Shall update/maintain existing CAD files for all facilities, space planning, and telecommunication drawing and capacities
+ Develop and maintain an IT plan as part of the Program Management Plan (PMP) that is focused on business and enterprise systems and information management
+ Support the facilities, logistics, security, and telecommunications infrastructures by providing the IT and Communication systems design, implementation, cyber security, testing, Operations and Maintenance (O&M), software upgrades and recapitalization of hardware
+ Implement enterprise solutions for Enterprise Resource Planning Tool (ERPT) support as needed
+ Responsible for the preparation of documents and coordination for the Authorization and Assessment (A&A) process, currently Intelligence Community Directive 503 (ICD 503)
+ Familiar with navigating NRO Risk Management Framework (RMF), as part of the A&A responsibilities
+ Develop a Configuration Management (CM) Plan
+ Develop a System Development Plan
+ Experience with NRO Corporate IT Procurement (CIP) process and system
+ Ensure qualified personnel are ready and able to perform O&M on the various facilities and communication systems
+ Ensure skilled and experienced systems engineers, and database administrators for each system are available and able
+ Responsible for collecting and overseeing customer requirements, design and engineering, cyber security, test and integration, and implementation of the system
+ Integrate and coordinate with other government and industry partners to implement new enterprise solutions and performed related O&M
Qualifications:
+ Must be a US Citizen and possess an active TS/SCI U.S. Security Clearance with an adjudicated CI polygraph
+ A bachelor's degree in information technology, computer science, or information systems management, or equivalent experience
+ Must be a certified IT professional with an International Information System Security Certification Consortium (ISC)2 Certified Information Systems Security Professional (CISSP) certification
+ A minimum of five (15 or more) years of experience managing similar projects of size, scope and complexity through the planning, execution, and monitoring stages, preferably with NRO experience to adequately understand mission needs across the enterprise
+ Minimum of two (2) consecutive years of supervisory experience in IT management
+ Experience with SCADA Networks
+ Documented experience in IC IT systems including implementing INFOSEC policies and procedures
+ Experience providing high-quality customer service
+ Demonstrated experience in help desk activities, recapitalization, networks, development of systems security plans, and protected communication technologies
+ Currently holds applicable 8570 certifications and Security+
+ Experience in hardware integration, software integration, cloud services, and formation of telecommunication networks
+ Ability to enhance alignment of development and integration with end-user and mission needs
+ Proficient in shaping and steering architecture, driving the implementation of cutting-edge technology solutions at the forefront of innovation
+ Experience with using and administration of a ticketing, service desk, or tracking tool (such as ServiceNow, Jira Service Desk, etc)
+ Ability to maximize technical, performance, and operational efficiencies and minimize lifecycle costs
+ Ability to maximize services and capabilities, provisioned as a service
+ Ability to enhance and enable interoperability across the enterprise
+ Ability to work in fast paced environment with excellent oral and written communication skills
+ Strong understanding of data governance principles, policies, and best practices
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

**Summary:**
Meta Reality Labs brings together world-class experts to develop and ship groundbreaking products at the intersection of hardware, software, and content. We have a clear mandate to ship products at scale. In particular, seemingly impossible products that define new categories that advance Meta's mission of connecting the world. The Meta Reality Labs team supports breakthrough development at the intersection of ambitious science and product development. It will operate on short timelines, with extensive use of partnerships that will support the overall mission.We are seeking a Sales Training Manager for our Global Sales Training and Engagement team. This role will focus on creating and executing strategies to deliver training to teams selling our Reality Labs products through retail activations. As these products continue to evolve and advance, the need to deliver clear and engaging training to sales teams becomes even more important. The right candidate will be excited by this opportunity to work in an ever changing, high impact environment.
**Required Skills:**
Sales Training Manager, Consumer Responsibilities:
1. Design and develop comprehensive sales training programs across a variety of self-led and in person techniques, tailored to the needs of internal and external retail sales teams
2. Conduct sales training sessions, both virtually and in person, ensuring consistent, efficient, and engaging delivery
3. Collaborate with cross functional teams to identify and scope training requirements for all Reality Labs products
4. Develop and implement assessment tools to evaluate training effectiveness and measure improvements in sales performance
5. Stay current with industry trends, sales techniques, and product knowledge to continuously improve training content and methodologies
6. Work closely with product marketing, experiences, and sales teams to ensure alignment of training programs with business objectives and product launches
7. Provide regular reports on training activities, participant engagement, and outcomes to leadership teams
8. Contribute to the design and execution of engaging event spaces to help build awareness and mind share for Reality Labs products
**Minimum Qualifications:**
Minimum Qualifications:
9. History of tailoring global training programs to retail audiences throughout APAC
10. Track record of translating ambiguous goals to training programs and measurement strategies
11. Experience presenting to large and small groups to achieve targeted results
12. Proficiency in designing and delivering training programs
13. Demonstrated organizational and project management abilities to complete work on scope, on time, and on budget
14. Success engaging and motivating broad audiences through training principles and instructional design
15. Professional working proficiency in Japanese and English is needed to partner with internal and external audiences in APAC and North American markets
**Preferred Qualifications:**
Preferred Qualifications:
16. Experience in consumer electronic sales.
17. Proven experience in a global planning role, preferably within a sales or sales training team.
18. Bachelor's degree in Business, Marketing, Education, or a related field.
19. Category knowledge in AR and MR fields.
**Industry:** Internet

Information Technology Teacher | Eastern suburbs Our client is a highly regarded and dynamic co-educational secondary College in the Melbourne's eastern suburbs. The College is committed to providing a comprehensive and diverse range of programs for students and staff enjoy working in teams who readily collaborate to prioritise student learning and opportunities inside and outside of the classroom.  Role Highlights Teaching Information Technology across years 7-12Commencing January 2025Full time Co-educational, Catholic schoolEastern suburbs Job Reference | SH#5329 School Benefits Easily accessible via car and public transport Expansive grounds and excellent facilities Ample opportunity for professional development Employment Requirements: Relevant tertiary qualifications (e.g. Masters of Teaching / Bachelor of Education / PGCE)Current VIT registration (or eligibility to gain)Ability to work independently to develop and deliver curriculumWorking Rights for Australia (or eligibility to gain) including Skilled Visa holders Application Process SchoolHouse work in partnership with schools across all sectors, providing expert recruitment services to assist them in securing high-quality teachers and leaders. To find out the details of this position please APPLY or contact Hannah Green for a confidential discussion. Applicants are encouraged to apply early as interviews will be conducted prior to the closing date, where appropriate. Hannah Green Recruitment Consultant | SchoolHouse 03 8007 2420 SchoolHouse is a complimentary service for teachers and school support staff. Registration with SchoolHouse will provide exclusive access and alerts about suitable opportunities with our partner schools. For more information, please visit view all available positions, visit

Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
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USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.