59 Key Holder jobs in Australia
Assistant Manager - Banquet

Posted 16 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Event Management
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Job Summary**
At The Ritz-Carlton, Melbourne, we curate extraordinary experiences through refined service and timeless luxury. As Assistant Banquet Manager, you will support the Banquet Manager in orchestrating flawless events that reflect the highest standards of excellence. You will lead and inspire a dedicated team, ensuring every detail - from preparation to service - is delivered with precision, grace, and warmth. Through thoughtful leadership and impeccable execution, you will help create moments that leave a lasting impression on our guests.
**Candidate Profile**
**Education & Experience**
+ High school diploma or GED; 2 years' experience in event management, food & beverage, or related professional area **OR**
+ 2-year degree from an accredited university in Hospitality, Event Management, or related major; 1 year of related experience
**Core Work Activities**
**Elevating Banquet Operations**
+ Support the daily management of banquet operations, ensuring seamless execution of events that embody The Ritz-Carlton Gold Standards.
+ Oversee the setup, service, and breakdown of events with an eye for detail and refinement.
+ Maintain departmental inventories, equipment, and supplies to the highest level of readiness.
+ Assist in monitoring labor scheduling and costs while protecting the integrity of service excellence.
**Leading & Inspiring Ladies and Gentlemen**
+ Guide and support banquet captains and service teams, ensuring they embody The Ritz-Carlton philosophy of service.
+ Lead pre-event briefings, instilling confidence and clarity among the team.
+ Participate in the recruitment, onboarding, and development of banquet talent.
+ Provide coaching and feedback, fostering a culture of continuous growth and excellence.
**Creating Memorable Guest Experiences**
+ Serve as a gracious and professional liaison for meeting planners and hosts, anticipating and exceeding their needs.
+ Address guest concerns promptly and with genuine care, turning challenges into opportunities to delight.
+ Collaborate with culinary and beverage teams to ensure flawless coordination and delivery.
+ Champion guest satisfaction through thoughtful interactions and consistent service excellence.
**Administrative & Leadership Responsibilities**
+ Maintain accurate employee records, including scheduling, attendance, and payroll.
+ Conduct regular team meetings to share goals, celebrate achievements, and align on upcoming priorities.
+ Support the implementation of service improvement plans based on guest feedback and performance metrics.
+ Ensure compliance with safety, sanitation, and brand standards at all times.
**About You:**
+ Flexibility to work evenings, weekends, and public holidays as required.
+ Full-time working rights required.
+ RSA Certificate required.
+ Experience in a similar role within a luxury hotel is highly desirable.
+ Strong teamwork skills and the ability to work collaboratively with the Senior Banquet Operations Manager.
+ Exceptional communication and interpersonal skills.
+ Ability to work in a fast-paced environment while maintaining luxury service excellence and attention to detail.
+ A passion for hospitality and delivering high-quality service.
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Assistant Manager - Laundry

Posted 16 days ago
Job Viewed
Job Description
Finding luxury in every detail, Park Hyatt Sydney provide an experience of sophisticated, contemporary luxury. Located on the very edge of Sydney Harbour with front-row seats to the world-famous Opera House, our luxurious harborside residence is unmistakably Australian.
We are looking for an energetic and passionate Assistant Manager to run our Laundry/Uniform team who make the difference in the day to day operations of the department.
**About the Role:**
+ To manage and assist Executive Housekeeper in the day to day running of the Laundry/Uniform Department
+ To run personal development programs with the team
+ To be able to work in a dynamic team
+ Have exceptional interpersonal, communication and time management skills
+ Ability to take up a hands-on role during the busy periods within the department
+ The flexibility to work on a rotating roster, including weekends, and public holidays
+ To assist and manage to the creation of fortnightly rosters and management of payroll within the department
**Qualifications:**
+ Ideally with a relevant degree or diploma in Hospitality or Tourism Management
+ Minimum 2 years work experience as an Assistant Manager - Laundry/Uniform or similar role
+ Good communication and team management skills
+ Proficiency in Microsoft Office (Excel, Word) and general computer skills for administrative tasks.
+ Experience in Laundry operations is desirable
+ **MUST have an unrestricted working Visa for Australia**
**Working at Park Hyatt Sydney will include:**
+ Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
+ Access to complimentary and discounted Hyatt accommodation worldwide
+ Access to internationally recognised learning and development programs and opportunities
+ Access to an employee assistance program and paid family leave benefits
+ Being part of a diverse and inclusive team, passionate about their work
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply now.
**Primary Location:** AU-NS-Sydney
**Organization:** Park Hyatt Sydney
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** SYD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Assistant Manager - Sailmaker Restaurant
Posted 4 days ago
Job Viewed
Job Description
At Hyatt, there's a home for every stage of your career. We nurture curiosity and will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. With us, you'll discover a career you didn't know existed. We continue to strive on building a safe, respectful and inclusive culture for our team members, guests, clients and community.
We are on the lookout for a Full Time **Assistant Manager** to join our flagship Sailmaker restaurant.
As Australia's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
**Benefits for working with Hyatt include:**
+ After 90 days of service, 12 complimentary nights of accommodation globally with Hyatt (T&Cs apply)
+ Discounted accommodation for associates as well as friends and family
+ Reward and recognition programs
+ Learning and development opportunities
+ Complimentary dry cleaning for work attire
+ Discounted city parking
+ The opportunity to join an international group with endless career opportunities
**The Role:**
The Sailmaker is a large, 272-seat dining destination with views of Darling Harbour. The Restaurant serves an incredible buffet breakfast that would rival the best in Sydney, as well as la carte dinner menu spotlighting modern and native Australian ingredients
Working closely with and under the guidance our Restaurant and Bar Manager, you will be responsible for overseeing the operation of restaurant service and ensuring all elements are executed smoothly and seamlessly. This will be achieved with day-to-day supervision of associates and supporting their training and development, as well as striving to exceed guest expectations and delivering exceptional experiences.
**Responsibilities Include:**
+ The day-to-day leadership, supervision and management of associates
+ Co-ordination of all aspects of the departments operation to ensure a seamless flow from beginning to end
+ Manage the initial and ongoing training and development of all team members.
+ Ensuring all Hotel and HACCP policies & procedures are followed
+ Liaising and fostering collaborative working relationships with key departments across the Hotel
+ Handling client queries and complaints with professionalism, concern and understanding
**Our Ideal Candidate will possess:**
+ Management experience in in a large hotel/venue - exposure to both buffet and la carte dining highly preferred advantageous
+ Passionate and focused on delivering excellent service
+ Hands on leadership style, with ability to support and motivate team
+ Strong understanding of food and beverage service standards and hospitality best practices.
+ The ability to thrive in a fast paced and high-pressure environment whilst multi-tasking
+ Highly organised, with capacity to prioritise tasks on the fly
+ Excellent interpersonal, communication, and problem-solving skills.
+ A valid NSW RSA
+ Unrestricted, valid Australian working rights, with the availability to work a rotating roster including weekends
Opportunity is calling. Join Hyatt.
**Primary Location:** AU-NS-Sydney
**Organization:** Hyatt Regency Sydney
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** SYD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Assistant Manager, Category Merchandising

Posted 16 days ago
Job Viewed
Job Description
**Assistant Manager, Category Merchandising**
**Values & Innovation**
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. ( of Role**
The **Assistant Manager, Category Merchandising** is responsible for leading the Men's Apparel merchandising division in Australia. The position involves building the optimal product range, defining retail prices, determining segmentation, and setting launch dates for all articles in the portfolio. The role will work closely with all sales channels to ensure they are supported from both a range and margin perspective, enabling them to achieve their seasonal targets.
**Your Impact**
**Strategy**
- Develop the assortment strategy, product selection, and category plans to drive market trends, generate sales, and increase category demand.
- Define channel segmentation across retail, e-commerce, and wholesale accounts, establishing the overall product category mix, margin, and pricing strategies.
- Carry out other duties as directed by the manager to support changing business needs.
**Driving revenue**
- Manage the product lifecycle across channels in coordination with Sales Channels and Planning.
- Utilize sales, sell-through, inventory, and margin analyses to guide merchandising plans and boost sales.
- Leverage pre-lines with wholesale accounts to identify gaps and uncover opportunities to drive revenue.
- Maximise revenue opportunities through long-term strategy, while ensuring that wholesale accounts and direct-to-consumer channels achieve their goals and financial targets.
**Commercial insights and market trends**
- Establish Key Performance Indicators (KPIs) to evaluate category management and product assortment.
- Identify local consumer trends, market requirements, and opportunities within key accounts to influence Regional and Global teams on future developments.
**Cross-functional collaboration and team management**
- Work with strong attention to detail to effectively update and communicate project plans and critical tasks with relevant internal and external stakeholders, up to and including executive level. Specifically, collaborate with Marketing and Wholesale during sell-in to deliver key seasonal messages to accounts.
- Build strong working relationships with internal and external teammates to foster trust and credibility.
**Data management**
- Maintain and update product master data and buy overview files on an ongoing basis to ensure data integrity.
**Qualifications**
- Minimum of 3 years' experience in merchandising
- Focus on financial success, with the ability to formulate strategies based on market needs and company goals
- Strong logical thinking, analytical skills, and proficiency in Excel
- Demonstrated understanding of budgetary and financial concepts
- Excellent communication and negotiation skills
- Presentable, diligent, and positive working attitude; able to multitask and pay attention to detail
- Strong understanding of brand and product
- Proven track record in achieving sales targets, budget development and tracking, and demand forecasting; persistent and resilient in pursuing objectives, willing to take on new challenges and resolve issues
- Strong interpersonal skills, with the ability to build and maintain sustainable working relationships with internal and external stakeholders
**Workplace Location**
+ **Location:** Sydney
**Relocation**
+ No relocation provided
**Our Commitment to Equal Opportunity**
At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via
Requisition ID:
Location:
Alexandria, NSW, AU, 2015
Business Unit: Corporate
Region: APAC
Employee Class: Full Time
Employment Type: Salaried
Learn more about our Benefits here
Assistant Manager - Lobby Lounge

Posted 16 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**The Ritz-Carlton, Melbourne** is seeking a dedicated and passionate **Assistant Lounge Manager** to support Lounge Manager in daily operations of The Ritz-Carlton Lobby Lounge on **Full-Time** basis. This role is perfect for an individual who excels in a luxury environment, collaboratively ensuring that the highest standards of quality and guest satisfaction are consistently met. You will assist Lounge Manager in overseeing shift operations, supervising employees, and maintaining inventory controls and achieving operational excellence.
**Key Responsibilities:**
+ Support Lounge Manager in managing daily operations, ensuring smooth and efficient service across shifts.
+ Assist in rostering, leading, training, and motivating the lounge team to deliver exceptional guest experiences.
+ Help implement strategies to enhance revenue and guest engagement under the guidance of the Lounge Manager.
+ Assist with beverage control, including inventory management, cost control, and adherence to portion standards.
+ Ensure compliance with local, state, and federal beverage and liquor regulations.
+ Handle guest inquiries and complaints in collaboration with the Lounge Manager, ensuring positive outcomes.
+ Work closely with the culinary team to assist in developing and promoting food and beverage pairings.
+ Assist in monitoring financial performance, helping to adjust operations to meet budgetary goals.
+ Foster a positive and collaborative working environment, supporting teamwork and professional growth.
+ Assist in onboarding and training new team members to ensure they are equipped to deliver exceptional service.
**About You:**
+ Flexibility to work evenings, weekends, and public holidays as required.
+ Full-time working rights required.
+ RSA Certificate required.
+ Experience in a similar role within a luxury hotel is highly desirable.
+ Strong teamwork skills and the ability to work collaboratively with the Lounge Manager.
+ Exceptional communication and interpersonal skills.
+ Ability to work in a fast-paced environment while maintaining luxury service excellence and attention to detail.
+ A passion for hospitality and delivering high-quality service.
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Assistant Manager - Terrigal Beach House

Posted 16 days ago
Job Viewed
Job Description
Your day to day:
+ Assisting in the day-to-day management of the venue, including staff supervision, inventory management, and customer service.
+ Training and mentoring team members to deliver exceptional service and maintain high standards.
+ Assisting with rostering, payroll, and other administrative tasks to ensure smooth operations.
+ Collaborating with the Venue Manager to develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience.
+ Handling customer enquiries and feedback in a professional and courteous manner, striving to exceed expectations at every opportunity.
What we need from you:
+ Previous experience in a supervisory or leadership role within the hospitality industry, preferably in a pub or similar establishment.
+ Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
+ A passion for delivering outstanding customer service and creating memorable experiences for guests.
+ Excellent organisational and problem-solving abilities, with a keen eye for detail.
+ Flexibility to work evenings, weekends, and holidays as required.
+ Compliant - you will need to have your RSA, RGA and first aid certificates
Benefits:
+ Opportunities for career advancement.
+ A supportive and collaborative work environment where your ideas and contributions are valued.
+ Staff discounts on food and beverages, as well as other perks and benefits.
+ Ongoing training and development opportunities to enhance your skills and knowledge.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Event Cinemas Campbelltown - Assistant Manager
Posted 9 days ago
Job Viewed
Job Description
Event Cinemas is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Event Cinemas:
Event Cinemas set itself apart with a world of entertainment experiences under one roof. We set the global standard for premium cinema and with every interaction, we aim to leave a memorable mark, always evolving to keep things fresh and provide a welcoming and playful atmosphere. We're all about the customer experience, going that extra mile, every time. If you too are a customer service superstar, then we want to hear from you! And loving movies is a big bonus!
About the Role :
We are on the hunt for an experienced management professional to assist the General Manager in bringing our vision, purpose and values to life in the role of Assistant Manager . From shaking cocktails in Gold Class, to popping popcorn, delivering outstanding customer experiences will be at the forefront of everything you do! You will empower and coach our team to deliver success by leading from the front and helping our teams be the best they can be.
Assistant Manager Key Accountabilities:
- Operational Responsibility for Cinema
- Assist in monitoring and enhancing customer service activities at the location.
- Assist the General Manager in controlling day-to-day operations in accordance with current policies, procedures, and legal compliance.
- Assist the General Manager in ensuring location presentation and cleanliness is to company standards including all front of house and back of house areas.
- Facilitating the coordination of repairs and maintenance, ensuring adherence to approved processes and obtaining necessary approvals from key stakeholders.
- Provide support and assistance to the Duty Manager and team members.
- Collaborate with the General Manager to facilitate the recruitment, induction, and training of team members, aligning with the current training processes.
- Assist the General Manager in the Performance Management of Cinema Employees – coach, counsel, appraise.
- Assist the General Manager in motivating all team members to exceed company service level standards.
- Support the General Manager to meet revenue budgets for the location.
- Analyse Operating Statements and daily performance reports, proactively identifying areas for improvement and promptly taking corrective action to align with evolving business needs.
- Support the General Manager to control profitability of the location through management of all KPIs.
- Authorise and process recommended inventory orders on a weekly basis or as needed.
- Assist the General Manager to regularly review business and sales opportunities to seek new revenue streams and income.
- Assist the General Manager to ensure employees are focused on exceeding customer expectations for cinema experience.
- Review customer feedback and identify patterns, trends, and initiate actions to improve customer satisfaction and retention.
- Support the General Manager to drive revenue streams and look for opportunities to maximise assets and sales revenue.
Skills and Experience
These are the desired skills and experience for this role:
- 1-3 years’ supervisory experience in a retail, food service or hospitality/ leisure environment involving shift work.
- Previous experience with sales figures preferred.
- Experience in achieving sales targets.
- Above average level computer literacy.
- Senior First Aid Certification.
- Food Supervisors Certification.
- RSA (Relevant to state/territory requirements)
- RMLV (Relevant to state/territory requirements).
- Approved Manager Licence (Relevant to state/territory requirements).
Behavioural Capabilities
The following are the mindsets and behaviours required for this role:
- Team Oriented: Focused on creating a team-oriented workplace which fosters collaboration between colleagues.
- Customer Focused: Dedicated towards delivering excellence in customer sentiment.
- Committed to operational excellence and continuous improvement and innovation: An ambassador for innovation and improvement to be more effective and efficient within operations of the business.
- Strong interpersonal skills and relationship building skills: People focused with a strong ability to build favourable relationships with people from a broad range of backgrounds.
- Sound commercial acumen: Understand opportunities to reduce costs or grow revenue to maximise profitability across the business.
- Effective communication skills, both oral and written: An ability to communicate clearly with anyone, across a variety of diverse backgrounds.
- Self-Motivated: Use initiative to drive the goals and needs of the business.
- Ability to lead and coach team members: Be passionate and committed to developing team members, empowering them to reach their full potential.
- Attention to detail and ability to plan: Have a strong attention to detail as well as a demonstrated ability to plan and execute a variety of different tasks.
- Flexibility and Adaptability: Acts with agility, maintaining a dynamic approach to suit the changing needs of the business.
Benefits & Perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company
Join Event Cinemas and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
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Assistant Centre Manager

Posted today
Job Viewed
Job Description
Job ID
Posted
11-Sep-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Property Management
Location(s)
Perth - Western Australia - Australia
**Career opportunity working for a Global Leader in Property**
**Support the day to day operations of a major shopping centre**
**Perth | Mooroo | Land of the Whadjuk Noongar people**
CBRE is seeking a dynamic and experienced Assistant Centre Manager to join our team at Midland Gate Shopping Centre. This pivotal role supports the Senior Centre Manager in overseeing the day-to-day operations, administration, and overall management of the centre. You'll play a key part in enhancing the customer experience, supporting our retail partners, and driving operational excellence.
**Here's a snapshot of your day;**
- Centre Operations - Oversee daily operations, ensuring safety, cleanliness, and maintenance standards are met. Support sustainability initiatives and resolve operational issues.
- Tenant & Lease Management - Build strong relationships with tenants, manage onboarding, and ensure lease compliance. Assist with renewals and negotiations in partnership with the leasing team.
- Customer Experience & Community Engagement - Monitor customer satisfaction and support initiatives to enhance the visitor experience. Collaborate with marketing to deliver engaging events and community programs.
- Financial Oversight - Assist with budget management, monitor expenses, and identify opportunities for cost savings and operational efficiency.
- Marketing Support - Assist Marketing team with promotional campaigns and seasonal events.
- Reporting & Compliance - Prepare performance reports and ensure compliance with health, safety, and regulatory standards. Support audit and inspection readiness.
- Administration - Maintain accurate records of leases, financials, and compliance documentation. Manage rental collections, debtors, and insurance matters.
- Leasing Activities - Support leasing strategy and compliance with relevant legislation. Assist with casual leasing and identify new income opportunities.
**Here's what you'll need to succeed;**
- Experience in property or retail administration, with a passion for the retail property industry
- Excellent communication and customer service skills and the ability to interact with a broad range of stakeholders
- Attention to detail to ensure accurate data entry and reporting
- Strong organisational skills, the ability to problem solve and prioritise multiple tasks
- Certificate in Real Estate Practice or working towards it
**Can we inspire you to join us?**
Your strong work ethic and outstanding customer service delivery will ensure success in this highly rewarding role. You'll form an integral part of an enormously successful team who outperform in the market year on year - the career opportunities are up to you!
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people.
At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Assistant Night Manager
Posted 2 days ago
Job Viewed
Job Description
The principal responsibility of the Night team is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11pm - 7am.
**Every day is different, but you'll mostly be:**
The Assistant Night Manager plays a pivotal role in ensuring the smooth operation of the hotel during overnight hours, supported by the Night Manager and Night Auditor. The role will assist to drive team engagement, guest feedback and problem resolution, as well as brand and cleanliness standards.
+ Ensuring the accurate and timely completion of the night audit function
+ Acknowledging IHG One Rewards members and returning guests
+ Assisting in maintaining procedures for security of monies, credit and financial transactions, and guest security. Check billing instructions and guest credit for compliance with hotel credit policy
+ Checking guests in, out and managing any wake-up call requests
+ Performing other duties such as concierge services, room service and special guest requests
+ Overseeing the safety and security of the hotel and its guests
+ Leading and mentoring the night team to deliver exceptional services
+ The first responder in the absence of the Night Manager - you'll know how to respond to emergency situations promptly and calmly.
**What we need from you:**
+ Experience in hotel Front Office/Rooms division, demonstrated leadership experiences is advantageous
+ Excellent written and verbal communication skills
+ Strong attention to detail, financial acumen and sense of ownership when identifying issues and solutions
+ Computer literacy, including familiarity with PMS software and Microsoft Suite
+ Resilience, with the proven ability to manage a crisis
+ Flexibility - Available to work a predominately overnight roster including weekends and public holidays
+ Compliance - accredited Responsible Service of Alcohol, Safe Food Handling Certificate, South Australian Responsible Persons Badge and First Aid Certificate are required to perform the role, and must be maintained
**What you can expect from us:**
Let's #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including:
+ Freshly laundered uniform
+ Proactive paid wellbeing days
+ Paid birthday leave - hip hip hooray!
+ Enhanced parental leave
+ Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
+ A massive discounts platform for all your favourite brands and retailers - to help your salary go further
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.